Total 869 hr associate job vacancies in NSW - Sydney - City & Inner West

As an Associate Director in our Procurement Advisory team, you will be client-facing to build and maintain high-quality relationships with key clients in our target markets. You will play a key role in building our team’s capability and culture. A significant amount of your time will be spent leading consulting/advisory assignments for clients. You will excel in your role as a key contributor and leader in multi-disciplinary advisory teams. Your deep knowledge and experience in procurement, transaction management and contract management will be critical to the success of our work for clients.  

The primary responsibilities of the role are as follows: 

• Developing robust contemporary procurement strategies for our clients’ major projects and programs, helping to assure successful project outcomes and reduce delivery risks.

• Transaction management on major ($300m+) capital projects, setting up projects and programs for success by leading the procurement process.   

• Providing clients with expert contract management skills to support their projects, from initial contract set up through to managing variations and claims. 

• Proactively building networks with other members of the Turner & Townsend team, and with our key clients in the region, becoming a trusted advisor on matters relating to procurement and contract management for capital projects. 

• Contributing to Turner & Townsend’s vision and mission by developing proposals to address client challenges, creating innovative new service offerings, and prudent management of financial performance within your area of the business.   

• Being an active and empathetic leader of integrated advisory teams, taking ownership of commissions from start to finish, and directing and coaching our consulting staff. 

• Making a material contribution to business development and practice development. 

• Creating a collaborative and supportive team environment. 

Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader

Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader