Total 28 Others/Any help desk specialist job vacancies in bowen hills queensland

The Internal Communications Specialist at GYG will play a key role in helping to keep our stakeholders – including our crew, franchisees, and Hola Central staff well informed and connected. This role will assist in implementing our communications strategy, ensuring that the right information reaches the right people at the right time. They will collaborate with various departments to facilitate effective and meaningful communication throughout GYG.

This role is perfect for someone eager to contribute to building and optimising communications.

What you can expect in the role:

• Assist in drafting, editing, and proofreading internal communications such as newsletters, announcements and updates.
• Collaborate with operations team to ensure all communications are clear, actionable, and aligned with organisational goals.
• Manage and regularly update content on internal communication platforms.
• Ensure all communications are clear, engaging, and distributed through appropriate channels.
• Coordinate with teams to ensure effective communication across functions.
• Compile reports on the effectiveness of communication strategies, identify gaps, and recommend improvements.
• Ensure all internal communication materials adhere to company brandings, tone of voice and style guidelines.
• Provide project support to internal communications team.
• Assist in the development and communication of internal processes, procedures, and guidelines to ensure operational efficiency and support a seamless guest experience.

You will enjoy this role if you have:

• Experience in communications, public relations or a related field.
• Basic knowledge of internal communication best practice.
• Experience or familiarity with internal communication tools and platforms is a plus.
• Some experience or familiarity with graphic design software (e.g canva, adobe, creative suite).
• Strong written and verbal communication skills, with an ability to draft clear and engaging content.

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - 1 day WFH p/week
• Up to 5 weeks annual leave as part of 'Love Ya Leave' policy
• Phone Allowance - up to $100 p/month
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Generous long term incentive scheme
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

• Be uniquely you, come as you are
• Bring your passion and feel the energy 
• Hybrid/Flexible working 

EUC - Technical Specialist position

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Communicating with people and providing amazing ICT customer service

• In-person/phone/email support and responding to support tickets (Service NOW ticketing system) from our customers

• Setting up and supporting computers, meeting rooms, printers, etc.

• Audit meeting rooms to ensure they are ready for use and provide software and hardware end-user support to consumers.

• Undertake routine maintenance of Endeavour group-owned technology equipment.

• Liaise with 3rd party vendors to arrange warranty repairs of hardware.

• Have a friendly, easygoing personality with excellent analytical and troubleshooting skills.

• Conduct site visits and offer IT support to local ALH hotels, EGL Depot and the wider EGL business.

• Provide exceptional customer service with patience, empathy, and understanding 

• Maintain Asset and Configuration management

• Staff training, development, and maintenance of procedural documentation and user guides

Position:  Senior Cloud Platform Specialist

Datacom Location:  Melbourne, Perth, Brisbane and Canberra

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (Your Why)

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Our offices are based in Melbourne, Perth, Brisbane and Canberra and we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** Please note that to be successful in this role you will need to be an Australian Citizen to be eligible for Baseline/ NV1 Security Clearance **

What You’ll Do

As the Senior Cloud Platform Specialist you will be focused on:

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience working in a multi-tenanted Cloud environment
• Experience in networking. Cisco switching and routing. SDN, ACI and VMware NSX-T
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
• Practical experience working with Enterprise Backup Management Platforms such as NetBackup (Preferred), Veeam or TSM
• Experience with automation languages, practices and toolsets

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Be uniquely you, come as you are 
• Bring your insights and analytics experience to support our Merchandise category teams.

As the Category Insights Specialist, build understanding of customer behaviour and needs across Endeavour Group (particularly Merchandising/Buying) through the analysis of data, identification of actionable insights and development of strategy that delivers improved customer experiences and sustainable category growth.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights.
• Collaborate with senior leaders in merchandise and marketing to address customer challenges and stay ahead in the evolving Liquor retail landscape and co-develop category strategy.
• Provide strategic recommendations to stakeholders on optimising customer experience and driving innovation within the Liquor category across range, experience, innovation and other category based initiatives.
• Use data to explain business performance, identify challenges and opportunities and provide recommendations to drive growth.
• Contribute to Monthly and Quarterly Reporting.
• Work with teams outside of Merchandising (e.g. Format Development, EDX, Customer Insights, BWS and Dan Murphy’s, etc) to deliver insights that inform business processes and deliver consistency of insight across the business. (e.g. retail brand reporting, new store insights, trade planning, etc.)
• Understand the impact of macro trends on customer behaviour and predict customer trends in drinks.
• Foster a culture of continual improvement within a high performance team.

What you'll do

Working in our Claims team as part of the Customer Operations function, this is an exciting role where you will:

• Be an advocate for our customers and keep them updated on each step of the process
• Manage customer claims to fulfilment and return the customer to their pre-claim position
• Communicate with customers via phone and email
• Accurately assess coverage and make determinations on Car claims
• Help our customers through natural disasters with empathy and patience
• Determine liability based on the information provided and refer recovery opportunities onto our recovery partners
• Think outside the box by seeking additional information to validate events
• Work closely with our suppliers by maintaining relationships to ensure the best outcomes for our customers
• Maintain a high standard of compliance and ethical decision making.
• Work closely with experts who are there to support you.
• Have a say in the direction of the company - we pride ourselves on transparency at Open, we value your advice and our effective communication across the business sets us apart from our competitors.
  

What we're looking for

• Someone who is empathetic, customer-focused, community-minded and environmentally aware.
• Experience with Car or Home claim lodgement or end-to-end claim management is highly regarded however graduates, school leavers or people with no industry experience are all encouraged to apply.
• Someone who is Tech-Savvy! You love technology and embrace the future.
• This is the chance to join without the need for years of work experience, we will provide you with the tools and support systems to help kick-start your career.

This role offers on the job mentoring and training so you can learn from the best. If you are passionate about providing a great customer experience, are tech-savvy and want to work for a company that gives you a voice, then this could be the role for you.

Next intake date: 23 September 2024!

Why Open?

It’s an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they’re worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working (2 days at home)
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you
• Weekly team lunch, and regular social events

We’re on a mission to provide the best insurance experiences, at the best price, for the world. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable. In 2022, the AFR Fast 100 recognised us as Australia’s 7th fastest growing company but the best is yet to come – we plan on doubling growth in 2023. We also believe in using business as a force for good, Open is proudly a certified B Corporation.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team with an open and enabling culture that attracts the best creative and critical thinkers. This is the chance to join without the need for years of work experience, we will provide you with the tools and support systems to help kick-start your career. Join us and let’s build the future of insurance together.

We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let’s build the future of insurance together.

Find out more about our mission here!

About Aphex

At Aphex (https://www.aphex.co/), we believe that construction teams shouldn't have to plan with software that should have stayed in 1995.

That’s why we are on a mission to make it easier for construction teams to get on the same page with a live, multiplayer planning platform. Instead of a mountain of spreadsheets, whiteboards, and stone tablets, our platform allows anyone on a project to plan and communicate their work with complete visibility of everything happening around them.

Our customers are the largest construction contractors that build the tunnels, roads, bridges and buildings we use daily. Our fantastic users are the engineers managing and planning these great projects.

We’re at an exciting stage of our journey. Having launched our V1 in the UK in 2019, we are now the platform that the largest projects and contractors in the UK and Australia are powered by. As we move from the product/market fit phase of our journey to larger and larger user and customer adoption, we are continuing to grow our team.

This is an awesome opportunity for someone who may not have buckets of experience, but are keen to get stuck in & learn as they go. You'll be joining our Customer Experience team based in Brisbane & our wider team are remote across London, Wales, Melbourne and the Philippines.

Join us on a mission to improve an industry that contributes to around 10% of GDP but is less productive than 20 years ago... It’s kind of a big issue.

The role

Customer Experience at Aphex is an exciting bridge between product and users. It is one part support to two parts product expert. On a typical day, you could find yourself;

• Documenting feature requests
• Analysing session data to uncover the tiny tweak that could make a big difference
• Working with our UX team to guide product evolution
• Solving problems in live chat
• Investigating and reproducing bugs
• Testing an upcoming feature release

As a product-led team with a deep focus on user engagement, you will find yourself at the heart of Aphex, learning rapidly about construction, software development, and building beautiful products that help infrastructure projects happen.

Beyond that, joining the team now will give you unlimited potential for professional growth - you will have as much responsibility and ownership as you want.

The Customer Experience team works across Brisbane and London, so you can expect to be drawn into working later, 1-3 days a week. However, this timezone spread does allow a high degree of flexibility to your hours.

Who you are

• You love to solve problems and help people.
• You are hungry to learn. Period.
• You have a growth mindset and can push yourself outside your comfort zone.
• You are engaging, genuine, happy and patient.
• You have great communication skills.
• You want to make a difference to people and the wider community by tackling a real and sizeable problem.

Nice to haves

• Experience in customer-facing roles.
• Experience in fast-moving SaaS businesses
• Some experience or knowledge of construction is a bonus but is trumped by an eagerness to learn every day of the week.

What we offer

• Opportunity for equity incentives over the long term
• Opportunities for growth in other areas of the company
• Macbook Pro
• Opportunities to upskill yourself with a training allowance and 1-week training leave
• Joining the Aphex team means so much more than just a job; we're a fun-loving company that believes in enjoying our work.
• Flexible, remote-first working with access to a convenient WeWork office

• This is just the start, so dream big! 
• Flexible location - hybrid/remote working arrangement available. 
• This is an initial 16 hour a week role, across Saturdays and Sundays, requires availability for weekend work.

RISE is the newly created Reporting and Incident Support @ Endeavour (RISE) team that will provide essential support in managing incidents effectively and ensuring accurate reporting.

As a RISE Incident Reporting Specialist you will assist in the collection and documentation of incident data, conducting detailed analysis to identify trends and patterns in incident reports.

Overall, the role aims to facilitate the smooth operation of the RISE Team, ensuring that incidents are managed efficiently and effectively, and that accurate reporting is maintained to support organisational decision-making and improvement efforts.

Sounds good? Read on.

Here’s a snapshot of the RISE Incident Reporting Specialist responsibilities: 

• Assist in the collection and meticulous documentation of incident data, ensuring accuracy and completeness.
• Conduct detailed analysis to identify trends and patterns in incident reports.
• Collaborate with stakeholders to ensure timely and accurate reporting of incidents.
• Develop and maintain playbook templates and tools to streamline processes.
• Provide support during incident response activities, including communication and coordination efforts.
• Contribute to the continuous improvement of incident management processes and procedures. 
• Provide support as a backup resource for compliance team members, assisting with tasks such as self-exclusion, licensee exclusion, dry zone regulations, and perform mystery shop reporting across all brands.

• This is just the start, so dream big 
• A great opportunity for a Marketing Generalist to grow their career! 
• Join the luxury brand, Langtons as part of Endeavour Group.

The Marketing Specialist for Langtons will play an integral role in driving and delivering marketing and brand activity across owned, paid and earned to attract, grow and retain active customer base.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Implement marketing and brand activity across multiple channels including email, social, website, advertising, public relations and affiliates; uploading, proofing and scheduling/programming channel plans once communications are approved.
• Assist with briefing internal and external teams/partners on campaign plans, messaging and assets.
• Coordinate and lead photo and video shoots with internal/external photographers and videographers, developing clear and concise pre-production briefs and ensuring alignment with brand standards and visual identity.
• Maintain brand guidelines, monitor brand reputation and ensure cohesive branding across all touchpoints.
• Grow and engage the LANGTONS community through social media platforms, sharing content that builds meaningful connections, moderating user-generated content and building loyalty with the audience. 
• Develop and maintain ongoing relationships with journalists, editors, wine critics, producers and key media partners.
• Identify talent for tailored and tactical seeding program across influencers, KOL and wine critics respectively.
• Input into brand performance reporting including campaign analysis and measurement against KPIs, detailing opportunities for optimisation and improvement.

• This is just the start, so dream big
• 2 Year Fixed Term opportunity
• Support the Marketing categories, including AdTech and MarTech

As a member of the Category Management Team, the Category Specialist will support the Category Manager to execute category portfolio strategies.

The Category Specialist will also lead the end to end category management process for the Marketing categories, leading the development of categories and sourcing strategies, end-to-end contract lifecycle management (including strategic sourcing), cost optimisation, partnering with business functions to drive procurement policy and compliance and championing Endeavour’s ESG ambitions.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Development of category and sourcing strategies, RFXs, contract negotiations, contract management plans and supplier relationship / performance management and reporting in line with SRM/SPM plans.
• Collaborate with internal stakeholders to understand their requirements and provide guidance on procurement decisions.
• Conduct market research and data analysis to identify emerging trends, potential risks, and opportunities for optimisation via spend analysis and tail spend management
• Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance operational efficiency.
• Monitor and report upon supplier performance and compliance with contractual agreements, addressing any issues or discrepancies as needed.
• Champion sustainable procurement practices, ensuring that environmental and social considerations are integrated into decision-making processes.
• Influencing and mobilising stakeholders to deliver impactful change through clear communications and presentation
• Promote and drive a comprehensive understanding of the Procurement Policy and its associated processes.
• Represent the Endeavour Group Category Management team.

• This is just the start, so dream big! 
• Bring your understanding of Procurement into this exciting new role.
• This role will suit an open minded, positive individual, who can navigate ambiguity.

The Governance, Supplier Risk Management (SRM) & Sustainability Specialist is an exciting new opportunity within our Procurement team.

In this role you will support the development, implementation, and maintenance of robust governance frameworks (procurement policies, processes and templates), supplier risk management frameworks and sustainability initiatives (Responsible Sourcing, Human Rights, Reconciliation Action Plan, Climate Change Strategy) to create long-term value for Endeavour Group and our stakeholders.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Support the development and implementation of effective supplier risk management frameworks, processes and enablers to proactively identify, assess, and mitigate supplier-related risks to enhance business continuity and operational resilience.
• Support the development and implementation of sustainability initiatives (Responsible Sourcing, Human Rights, Reconciliation Action Plan, Climate Change Strategy), promoting environmentally responsible practices and ethical sourcing throughout the whole supply chain. Provide procurement-related support to other departments (e.g. Sustainability, Finance) to drive continuous improvement within these initiatives. 
• Lead reporting activity to demonstrate compliance to regulatory requirements and industry standards, fostering a culture of transparency, accountability, and ethical conduct within the procurement function. 
• Contribute to monitoring and reporting on key sustainability metrics (including scope 3 emissions), contributing to progress tracking and identifying areas for improvement.
• Collaborate with cross-functional teams to integrate sustainability considerations into source to contract procurement processes (e.g. the Category Management Team, IT Commercial, Food Procurement and Pinnacle Supply Chain).
   

• Love what you do and leave your mark
• 2 Year Fixed Term opportunity
• Join a dynamic team, in an exciting transformational environment

As a member of the Category Management Team, the Category Specialist will support the Category Manager to execute category portfolio strategies. 

The Category Specialist will also lead the end to end category management process for the Corporate Services categories, leading the development of categories and sourcing strategies, end-to-end contract lifecycle management (including strategic sourcing), cost optimisation, partnering with business functions to drive procurement policy and compliance and championing Endeavour’s ESG ambitions.

Sound good? Read on.
Here is a taster of what you can expect in this role:

• Development of category and sourcing strategies, RFXs, contract negotiations, contract management plans and supplier relationship / performance management and reporting in line with SRM/SPM plans.
• Collaborate with internal stakeholders to understand their requirements and provide guidance on procurement decisions.
• Conduct market research and data analysis to identify emerging trends, potential risks, and opportunities for optimisation via spend analysis and tail spend management
• Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance operational efficiency.
• Monitor and report upon supplier performance and compliance with contractual agreements, addressing any issues or discrepancies as needed.
• Champion sustainable procurement practices, ensuring that environmental and social considerations are integrated into decision-making processes.
• Influencing and mobilising stakeholders to deliver impactful change through clear communications and presentation
• Promote and drive a comprehensive understanding of the Procurement Policy and its associated processes.
• Represent the Endeavour Group Category Management team.

• Be uniquely you and come as you are!
• Join a dynamic team in an exciting time of transformation! 
• Support the Corporate Services category in our growing Procurement team! 

As a member of the Category Management Team, the Category Specialist will support the Category Manager to execute category portfolio strategies.

The Category Specialist will also lead the end to end category management process for the Corporate Services categories, leading the development of categories and sourcing strategies, end-to-end contract lifecycle management (including strategic sourcing), cost optimisation, partnering with business functions to drive procurement policy and compliance and championing Endeavour’s ESG ambitions.
 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Development of category and sourcing strategies, RFXs, contract negotiations, contract management plans and supplier relationship / performance management and reporting in line with SRM/SPM plans.
• Collaborate with internal stakeholders to understand their requirements and provide guidance on procurement decisions.
• Conduct market research and data analysis to identify emerging trends, potential risks, and opportunities for optimisation via spend analysis and tail spend management
• Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance operational efficiency.
• Monitor and report upon supplier performance and compliance with contractual agreements, addressing any issues or discrepancies as needed.
• Champion sustainable procurement practices, ensuring that environmental and social considerations are integrated into decision-making processes.
• Influencing and mobilising stakeholders to deliver impactful change through clear communications and presentation
• Promote and drive a comprehensive understanding of the Procurement Policy and its associated processes.
• Represent the Endeavour Group Category Management team.

• This is just the start, so dream big 
• 2 Year Fixed Term opportunity! 
• Bring your multi functional experience and support the Category Manager for Facilities Management.

As a member of the Category Management Team, the Category Specialist will support the Category Manager to execute category portfolio strategies. 

The Category Specialist will also lead the end to end category management process for the Facilities Management category, leading the development of categories and sourcing strategies, end-to-end contract lifecycle management (including strategic sourcing), cost optimisation, partnering with business functions to drive procurement policy and compliance and championing Endeavour’s ESG ambitions.

Sound good? Read on.
Here is a taster of what you can expect in this role:

• Development of category and sourcing strategies, RFXs, contract negotiations, contract management plans and supplier relationship / performance management and reporting in line with SRM/SPM plans.
• Collaborate with internal stakeholders to understand their requirements and provide guidance on procurement decisions.
• Conduct market research and data analysis to identify emerging trends, potential risks, and opportunities for optimisation via spend analysis and tail spend management
• Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance operational efficiency.
• Monitor and report upon supplier performance and compliance with contractual agreements, addressing any issues or discrepancies as needed.
• Champion sustainable procurement practices, ensuring that environmental and social considerations are integrated into decision-making processes.
• Influencing and mobilising stakeholders to deliver impactful change through clear communications and presentation
• Promote and drive a comprehensive understanding of the Procurement Policy and its associated processes.
• Represent the Endeavour Group Category Management team.

• Bring your passion and feel the energy 
• Support the Marketing categories, including AdTech and MarTech
• Join a dynamic team in an exciting time of transformation!

As a member of the Category Management Team, the Category Specialist will support the Category Manager to execute category portfolio strategies. 

The Category Specialist will also lead the end to end category management process for the Marketing categories, leading the development of categories and sourcing strategies, end-to-end contract lifecycle management (including strategic sourcing), cost optimisation, partnering with business functions to drive procurement policy and compliance and championing Endeavour’s ESG ambitions.

Sound good? Read on.
Here is a taster of what you can expect in this role:

• Development of category and sourcing strategies, RFXs, contract negotiations, contract management plans and supplier relationship / performance management and reporting in line with SRM/SPM plans.
• Collaborate with internal stakeholders to understand their requirements and provide guidance on procurement decisions.
• Conduct market research and data analysis to identify emerging trends, potential risks, and opportunities for optimisation via spend analysis and tail spend management
• Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance operational efficiency.
• Monitor and report upon supplier performance and compliance with contractual agreements, addressing any issues or discrepancies as needed.
• Champion sustainable procurement practices, ensuring that environmental and social considerations are integrated into decision-making processes.
• Influencing and mobilising stakeholders to deliver impactful change through clear communications and presentation
• Promote and drive a comprehensive understanding of the Procurement Policy and its associated processes.
• Represent the Endeavour Group Category Management team.

• This is just the start, so dream big 
• Join a dynamic team in an exciting time of transformation! 
• Bring your multi functional experience and support the Category Manager for Construction & Fitout.

As a member of the Category Management Team, the Category Specialist will support the Category Manager to execute category portfolio strategies. 
 

The Category Specialist will also lead the end to end category management process for the Construction & Fitout categories, leading the development of categories and sourcing strategies, end-to-end contract lifecycle management (including strategic sourcing), cost optimisation, partnering with business functions to drive procurement policy and compliance and championing Endeavour’s ESG ambitions.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Development of category and sourcing strategies, RFXs, contract negotiations, contract management plans and supplier relationship / performance management and reporting in line with SRM/SPM plans.
• Collaborate with internal stakeholders to understand their requirements and provide guidance on procurement decisions.
• Conduct market research and data analysis to identify emerging trends, potential risks, and opportunities for optimisation via spend analysis and tail spend management
• Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance operational efficiency.
• Monitor and report upon supplier performance and compliance with contractual agreements, addressing any issues or discrepancies as needed.
• Champion sustainable procurement practices, ensuring that environmental and social considerations are integrated into decision-making processes.
• Influencing and mobilising stakeholders to deliver impactful change through clear communications and presentation
• Promote and drive a comprehensive understanding of the Procurement Policy and its associated processes.
• Represent the Endeavour Group Category Management team.

What you can expect in the role:

To provide support to GYG restaurants to deliver best-in-class service to our Guests by providing adequate coverage for Supply Chain Customer Service. In addition, to act as the key point of contact for all enquiries regarding the Help Centre and assist the business by working closely with all departments to ensure that restaurant enquires, projects and tasks are resolved.

• Answers all enquiries that come through the Zendesk Customer Service Software, in a professional and friendly manner for restaurants in GYG Australia, GYG USA and Hola Central (Aus).
• Liaises with all stakeholders to actively assist, manage, and update restaurants, Culinary & Operations Coaches and Franchisees with their questions.
• Ensures that all enquiries coming through and requiring escalation have the groundwork completed and information captured before being passed on.
• Conduct Training for broader business as required.
• Configuration and routing of Tickets to ensure the system is maintained and up to date.
• Support Crunchtime configuration to ensure the system is maintained and up to date.
• Provides reporting and insights weekly and monthly on tickets being received.
• Prepare Monthly Supply Chain reports in conjunction with the Help Center Team Leader.
• Support projects within the business to provide data, insight, and knowledge.

Solving daily issues: proactive communication with Restaurants and Suppliers via various communication channels to address Supply and/or Quality issues as required to maximize inbound Customer Service.

You’ll enjoy this role if you have:

• A minimum of 2 years’ experience in a similar role in a multi-site environment in QSR, hospitality, or Food and Beverage.
• Experience in customer service or customer-centric fields.
• High level of attention to detail and sound time management/organizational skills
• Judgment and problem-solving skills, including exceptional influencing and conflict resolution skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Has a passion for the GYG brand and the ability to display and promote the energy and enthusiasm associated with the brand.
• Strong computer/IT acumen including the ability to use Microsoft Office software (Word, Excel, PowerPoint, and Outlook)
• Ability to develop competence in various GYG systems including Zendesk, Crunchtime, and related tools.
• Commitment to working in a team; able to learn from others and contribute to other’s success.

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the family? Apply now to start the conversation

Hello and Kia Ora!

Start your game...

Entain Australia & New Zealand are fearlessly revolutionising the sports and racing industry. We're looking for a Procurement Specialist to play a pivotal role in achieving our bold and progressive company objectives over the coming years.

As a Procurement Specialist, your collaborative spirit and autonomous streak will see you both assisting and leading end-to-end procurement activities. You will be vigilant in your approach in order to optimise our integral processes, and daring in your style to command the trust of your team, internal stakeholders, and external partners. Establishing a genuine rapport while building robust relationships is a matter of instinct, and your drive to succeed will see you confidently collaborating with partners on an international scale.

Where and how you can work...

We have offices in Auckland, Wellington, Darwin, Sydney, Melbourne and Brisbane. We value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences. This role will be based in Brisbane.

Your day-to-day...

• End to end management of procurement activities on assigned contracts; from internal stakeholder engagement through to contract completion.
• Identify and assess commercial risks with contracts, business deals, and market conditions.
• Assist the implementation of key contractual partnerships and undertake supplier management with key providers.

• Collaborate with all departments, mostly especially with Legal and Finance.

• Support internal stakeholders to raise awareness of Procurement expertise, policies, and procedures.
• Liaise with our UK counterparts on contract consolidation across the group.

You're a match if you ideally have...

• 3+ years procurement experience, managing multiple priorities as a jack of all trades.
• Solid experience enhancing and optimising existing processes to meet the business' operational cadence.
• Confidence and drive to build effective relationships with key stakeholders and external partners at any business level.
• A collaborative spirit and desire to work within a close-knit team, while also being trusted to deliver on specific projects autonomously.
• Flexibility with work hours in order to make calls to potential international partners.
• Knowledge and experience in the wagering industry would be desirable.

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

Entain Lifestyle...

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Location: Mackay, Queensland

Salary: $204,206 - $258,910 (L18 – L27)

Job type: Permanent Full-Time or Permanent Part-Time

We are seeking a qualified and experienced Obstetrician & Gynaecologist to join team as a Staff Specialist or Senior Staff Specialist, you will be responsible for managing a generalist workload in both Obstetrics and Gynaecology.

The ideal candidate will have a strong focus on providing quality care centered and focused around the woman and her family.

Responsibilities:

- Fulfil the responsibilities of this role in accordance with the Queensland Public Service and the Mackay HHS Values

- Follow defined service quality standards and occupational health and safety policies and procedures to ensure high-quality, safe services, and workplaces

- Provide clinical expertise in both obstetrics and gynaecology for inpatient and ambulatory patients

- Foster a positive workplace culture through exemplary leadership practices and role modeling behaviors

- Participate in patient safety activities, teaching and supervision, clinical audit, research, committee representation, and complaints management

- Participate in the provision of specialist outreach obstetrics and gynaecology services to smaller health facilities

- Registration with the Medical Board of Australia with Specialist registration in Obstetrics & Gynaecology

- Fellowship or eligibility for Fellowship via the substantial comparability pathway of the Royal Australian and New Zealand College of Obstetricians and Gynaecologist (RANZCOG)

- Registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate

- Current vaccinations

- Professional Development Allowance

- Attraction and Retention incentives

- Rural and Regional allowances

- Professional Development Leave

- Overtime, on-call, and recall allowance

- 5 weeks of annual leave

- Salary sacrificing options

- Up to 12.75% employer superannuation contribution

About Mackay Hospital & Health Service:

Mackay Hospital & Health Service is a vibrant regional center in tropical North Queensland, servicing a population of over 180,000. The region has a thriving economy that includes a diverse range of tourism, industry, education, and health sectors. Mackay provides comfortable rural and coastal living opportunities and is located near the beautiful Great Barrier Reef.

We believe in the power of referrals. Recommend a qualified candidate and receive a bonus through our referral program.

If you are interested in this role and would like more information, please don't hesitate to contact us at [email protected]

If this role isn't quiet suitable for you, please get in touch as we are working on a number of other roles that might be of interest.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments

About You

You enjoy learning and thrive in fast paced customer centric environment. You are a team player and appreciate and practice transparency in the workplace. You work well in a team as well as autonomously and are eager to dive in and learn new things. 

You will also bring:

• Experience in a customer focused position;
• Strong communication skills (written & verbal) with the ability to work with a wide range of people;
• A passion for educating customers and solving problems;
• Understanding of a quick moving environment;
• High attention to detail and the desire to learn new technology and systems;
• Ability to think outside of the box and solve problems quickly and effectively.

About the Role

We are seeking driven, energetic and customer centric individuals to join our Support Team! We support both new and existing Eway and Ezidebit customers with a range of enquires and are a pivotal part of our customer’s journey. Working with a small team, in an open planned office environment, you’ll deliver outstanding customer service experiences, with an emphasis on customer loyalty. 

Your key responsibilities will include:

• Managing and actioning incoming calls, chats and emails from business to business customers in a timely and effective manner;
• Responding, investigating and resolving questions and queries from clients;
• Maintaining client data and ensuring its integrity;
• Identifying issues and trends that are affecting our clients and escalating appropriately to ensure timely resolution.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for your, please APPLY NOW by submitting your CV. 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

• Love what you do and leave your mark!
• A great opportunity within our commercial team supporting numerous brands
• A supportive, collaborative team environment

The Category Insights Specialist requires a unique skillset to understand customer behaviour and support our Merchandise/Buying teams through the analysis of data, identifying actionable insights and develop category strategy's that deliver improved customer experiences and sustainable growth for the category.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Using data you'll explain business performance, identify challenges and opportunities and provide recommendations to drive growth.
• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights.
• Research customer behaviours using data sources and provide the business with a deeper understanding of customer needs.
• Provide recommendations and guidance to stakeholders on how to best meet customer needs via range, experience, innovation and other category-based initiatives.
• Work with numerous cross-functional teams to deliver insights that inform business processes and deliver consistency of insight across the business.
• Identify cross-category trend leadership opportunities and create business cases for major product innovation initiatives.

• Be uniquely you, come as you are
• Help shape LANGTONS Luxury Customer Experience
• Hybrid working from Sydney or Melbourne

The Customer Operations Specialist will be the primary customer-facing point of contact for the LANGTONS business. You and the team are responsible for the seamless and timely resolution of customer queries. You will work to understand or anticipate our luxury customers' needs, and then act to meet those needs, with the intention to not only satisfy but delight them. 

This role is vital to proactively provide the high-quality customer experience that LANGTONS luxury customers expect. You will also influence the continuous improvement of our customer proposition, by providing recommendations based on analysis of customer feedback, and then working across the business to help implement the resulting initiatives.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Create exceptional relationships with all our customers, with a focus on VIPs and 88s.
• Operate with autonomy to do what it takes to create a seamless experience.
• Harness customer feedback, to provide insight and help prioritise work to be done.
• Understand where our customer pain points are and resolve these challenges for our customers.
• Work cross-functionally to drive business change based on customer feedback.
• Ensure the timely, accurate and appropriate response to customer queries for all channels.

About Beam:

Beam is Asia Pacific’s largest shared micromobility company, on a mission to turn little drives into better rides and make cities flow better for everyone.

Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific. We have established operations in Australia, New Zealand, South Korea, Thailand, Malaysia, Turkey, Japan and Indonesia.

Beam is the largest shared micromobility operator in Australia & New Zealand, with e-scooter and e-bike operations across more than 30 cities including most state and territory capitals.

Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

What we are looking for

We are looking for an Operations Specialist to support our local team and supervise on-the-ground operations. You'll be someone who is willing and able to get hands-on in order to get the job done and grow the business.

What you'll do

●      Drive forward Beam’s operations across multiple operational verticals, including charging infrastructure, fleet management, and warehouse / supply chain management

●      Support Warehouse Operations:

○      Repair vehicles as required and coordinate the workshop priorities

○      Oversee a smooth inflow/outflow process of vehicles from the workshop to the street, so that we can maximise the number of vehicles available to be ridden

○      Ensure that battery charging is conducted in a way that adequately services rider demand

○      Manage inventory in your location ensuring its accurate and up to date

○       Ensure all warehouse safety procedures are followed

●      Support Fleet Operations:

○       Marshal vehicles as required and coordinate marshaling priorities

○       Respond promptly to resolve any vehicle-related complaints received from the council or community

○       Ensure all on-road safety procedures are followed

●      Coordinate and supervise the team of Scooter Marshals and Fleet Techs who support the operations

●      Review key operational metrics and manage a tight ship

●      Innovate constantly on existing processes and products

●      Support City Leads in other ways as required, including running or coordinating Beam’s in-person safety initiatives and providing customer service support

●      Proactive and hands-on attitude - you’ll be doing physical work as required (e.g. driving the van and doing vehicle repairs in the warehouse). Previous mechanic/warehouse experience is viewed favorably

●      Self-starter - you’ll get broad exposure to all aspects of the business so this is a great position to fast track your start-up career

●      Experience with people management and training

●      Passion for solving problems and delivering a great customer experience

●      Familiar with Office or Google Suite of applications (Sheets, Slides etc)

●      Strong written and verbal communication skills

• Opportunity to make an impact to the world by transforming urban transportation.
• Be part of a hyper-growth organization with plenty of opportunities to springboard your career.
• Flexible and autonomous working environment with highly motivated and competent colleagues.
  

The Beam Group of Companies is an equal employment opportunity (EEO) organization. We are dedicated to providing an inclusive and diverse working environment where all are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorizations.

By submitting an application and/or confirming your candidacy, you acknowledge that you have read the Privacy Policy and consent to the Beam Group of Companies processing your data in accordance with the Privacy Policy. Please contact us if you change your mind at any time in relation to the consent you have provided.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

Join us as the Service Desk Lead, where you'll play a pivotal role in managing the operations of GP AU/NZ corporate staff systems and services. Your contributions will be crucial in ensuring our staff have the tools and support they need to deliver exceptional service to our customers.

In this hands on role, your primary focus will be providing practice and people leadership to our IT operations team members responsible for building, supporting, and maintaining internal IT services across Oceania. You'll also guide and develop practices for cross-functional scrum team members working on infrastructure across the company.

Key areas of responsibility will include:

• Management of the corporate enablement services, and their infrastructure and cloud environments;
• Lead and manage a team of technical staff;
• Manage the strategic planning for future team and technology growth and evolutions;
• Manage and prioritise the backlog and workload of the team;
• Lead the ITIL framework to provide support for issues escalated;
• Lead the designing, building & maintaining of system and application monitoring.

About you

An experienced leader, you will have an excellent understanding of modern infrastructure, cloud, and SaaS patterns and practices with the ability to clearly and concisely communicate these topics. A keen technologist you will have a background in designing and building robust, scalable solutions, you will have an understanding of distributed system considerations, security, and cloud technologies.   Pivotal to your success will be your highly developed consultancy skills, strong technical comprehension, and ability to develop and lead high-performing teams.

You will also bring:

• A tertiary qualification in the field of Information Technology or a related discipline;
• A minimum of 3 years commercial experience managing technical teams;
• An understanding of web technologies, specifically as they relate to performance and end user experience and how to manage and monitor deviations from baseline;
• Strong stakeholder management skills, and experience working in a multi national company environment;
• An understanding of web technologies, specifically as they relate to performance and end user experience;
• A moderate understanding of automation tools and Infrastructure as Code;
• A working knowledge of Agile would be beneficial;
• Strong communication and collaboration skills.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

#LI-HYBRID
 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.