Total 60 job vacancies by My NRMA

What you’ll do  

We are on the lookout for an experienced Customer Sales Representative who also prides themselves on delivering exceptional customer experiences to join our NRMA Marine team. Your ‘office’ will be working on one of the most iconic harbours in the world!

You must be able to work on a casual basis on a 7-day rotating roster with availability between 8am-5pm.
 

What You’ll Bring  
 

• Proven experience working in a sales environment, including the ability to identify opportunities to cross-sell and up-sell.
• Focus on self-presentation, a strong conversationalist and takes pride in providing an exceptional customer experience.
• Excellent verbal and written communication skills
• Ability to listen attentively, demonstrate patience with customers and problem solve effectively
• Demonstrates high level of professionalism, ability to maintain confidentiality and adherence to organisational policies and procedures
• Ability to operate a telephone system, computer systems and other office equipment
• Can work confidently on your own while also being a great team player
• General knowledge of Marine products and Sydney Harbour will be highly regarded
   

 Know you Belong  

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve. 

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today! 

SIXT Australia is on the lookout for 2x Full Time Vehicle Detailers to join the team at Melbourne Airport. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

• Leverage your payroll expertise to deliver strategic business priorities and outcomes for now and into the future!
• Excellent leadership opportunity within the payroll function for one of Australia’s most well-known brands
• Work with a collaborative and friendly community of People & Culture professionals that are passionate about making a difference together!

What You'll Do

We have an exciting leadership opportunity for an experienced Payroll Manager to join the People & Culture team where you will be accountable for setting the direction and implementation of strategies to ensure a contemporary and best practice centralised payroll function.

In this highly visible role, it is imperative you demonstrate a deep understanding of customer’s wants and needs and engage in opportunities that are fully aligned to the business and company strategy factoring in where we are now and where we are going. The role presents as the expert in terms of what is happening within the industry, stays across technology and market trends and considers the future possibilities.

This is a full-time permanent opportunity and is based from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required for the role.

Your responsibilities will encompass:

• As a thought leader in the field drive the payroll governance direction and frameworks
• Ensures team understand what they are doing and why and create team activities which balance day-to-day activities with long-term needs
• Actively drive the right outcomes and strategies required to ensure that Payroll is ahead of the curve in response to rising regulatory and legislative requirements
• Lead the preparation of Business Cases, Audit and Risk Committee Executive Papers and CEO Reports and communicate/present to Steering Committees/Key Stakeholders/Executives as required
• Deliver a centralised ANZ payroll operating model and establish performance measures and service level goals to track the service delivery of the team
• Shares customer insights with the team regularly and establishes a system to collect customer feedback
• Continuously assess the workloads of the team and resourcing accordingly
• Identify continuous improvement opportunities that will deliver tangible benefits to the business and wider organisation that are simple and standardised to optimise efficiencies and controls
• Continuously review the performance and effectiveness of payroll vendors to KPI’s
• Point of escalation for the team on complex operational issues and queries
• Accountability of the overall end to end payroll including annual calendar of events
• Oversee significant projects that addresses changes and developments that can affect business units and the organisation
• Develop and plan regular project status reporting
• Identification of risks, change impacts and dependencies
• Representing and having involvement with committees, change management programs and stakeholders
• Mentor and coach team members to build team capability
• Develop robust business cases to support investment in new initiatives
• Work closely with the GM People Services and Group Finance team managing budget to target.

What You'll Bring

Essential

• Strong background in payroll service delivery and setting Payroll strategies, direction and priorities.
• 4-6 years of Payroll Shared Services management experience and Payroll qualified.
• Knowledge of legislative requirements in respect of PAYG, FBT, payroll tax, STP and EEO principles.
• Sound understanding of Industrial Award/Enterprise Agreements.
• Strong leadership ability, excellent communication and well developed interpersonal skills.
• Numeric accuracy, strong attention to detail and strong usage of excel spreadsheets.
• Strong project management, organisational, analytical and problem solving skills.
• A proactive and resilient mindset, because there will be challenges that need to be overcome and problems that need to be solved.
• Exceptional communication skills and an ability to foster trust and effective relationships across all levels and diverse businesses.
• Payroll transformation experience and award/EA interperation experiences

Desirable

• Experience working with Dayforce, PayGlobal and any ERP system
• Tertiary qualification in Finance.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Join our dynamic People Support team as a People Support Officer in this 6 month fixed term opportunity. This is a hybrid opportunity, working 2-3 days a week at Sydney Olympic Park and the rest from home. You would be responsible for providing high level delivery of people support activities including administration, reporting, projects and support/advice to managers and employees on all aspects of human resources to the NRMA Group of businesses.

Your responsibilities will include (but not limited to):

• Prepare and manage employee documents including: letters of offer, people letters/documents and all onboarding paperwork
• Review and check returned new starter documentation to ensure compliance
• Prepare position descriptions and contract templates
• Create, manage and resolve (internal and external) support tickets via People Support (JIRA)
• Support the letter production of annual group incentive and remuneration review cycles
• Provide policy advice and award interpretation
• Respond to general employee enquires
• Coaching and guiding staff on our (HRIS) system
• Support the implementation of change, initiatives, and strategies to support business objectives

What You’ll Bring 

• Minimum two (2) years’ experience in People Administration
• Intermediate to advanced skills in Office 365 applications
• Strong written and verbal communication skills
• Strong attention to detail and ability to follow up stakeholders
• High degree of organisation, time management and task prioritisation
• Strong customer service skills and understanding of ticketing systems
• High level of interpersonal skills to liaise effectively with a wide range of people
• Delivers outcomes in alignment with Company Values and Culture Playbook

Formal qualifications in Human Resources and a working knowledge of DayForce is preferred, but not essential.

What’s in it for you? 
At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work   just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

Know you Belong  
At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected. 
From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  
While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List  
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you! 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team at Adelaide Airport. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

What You’ll Do 

The Senior Analytics Lead reports into the Senior Manager, Business Operations and Enablement with one direct report and working cross functionally with Roadside business leaders to drive data-lead decision making. This role is integral to analysing and providing data insights across a wide range of data types, forming conclusions, and storytelling to outline complex business problems.
 

What You'll Bring 

• Experience in being able to take data and translate it to actionable insights 
• Experience in finding out the ‘why’ behind what people ask for  
• Ability to lead analytics streams within major programs  
• Experience in partnering closely with business areas to understand what’s important to them to think one step ahead 
• Strong stakeholder management skills and ability to connect the dots between functions 
• Experience in developing junior team members  
• Advance Excel and PowerPoint skills  
• Ability to work with operational, commercial and customer data  
• Experience with Tableau, GCP/Big Query, Google Analytics  
• Strong understanding of data warehousing concepts and tools 
• Proficient in think-cell  

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

• Bring your Business Project Management expertise to help deliver projects and initiatives for the NRMA supporting our SIXT business.
• Be part of the Project Management Team within the Project Management Office (PMO) Team that will value your collaborative approach and strong stakeholder management.
• Hybrid working arrangements are available.

What You'll Do

We currently have an exciting part time (2.5 days a week) 6-month fixed term contract (with possibility to extend to 12) opportunity for an experienced and passionate Business Project Manager to join our PMO where you will work collaboratively with business owners, technology and key stakeholders across the business to build cross-functional project delivery teams.

You will provide project leadership, expertise and guidance throughout the end-to-end project lifecycle, adopting both Agile and Waterfall methodologies as required, to ensure the successful delivery of projects. You will also support the PMO responsibilities within the team to ensure effective management of project artefacts, approvals and adherence to the Project Governance Framework.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Some of your responsibilities will include, but are not limited to:

• Creation and maintenance of project documentation including overview, scope, RACI, governance, deliverables, benefits realisation plan, project plan, key milestones & schedule, stakeholder engagement plan, status reporting, feature & functionality traceability matrix and dependencies, business test plan, training, go/no go criteria, project budget and post implementation reporting.
• Plan, initiate and co-ordinate required workshops and working sessions during each of the Project Stage Gates to facilitate seamless and timely progression along intended project delivery timeline.
• For projects including technology developments, build, test and release components as well as work with Technology PM to ensure all activities are executed to overall project plan.
• Support Business Analysts and provide input into creation of traceability matrices, process flow and mapping documentation.
• Support Change Leads and provide input into change management plans, Business Test cases and training plans & material.
• Support internal business stakeholders with business proposal and business case documentation for medium and large capex projects.
• Create and maintain meaningful relationships across the organisation including but not limited to Business Owners and Sponsors, Technology, Membership & Motoring, Finance, Corporate Services.
• Establish and maintain financial management and control of projects as required to ensure projects are delivered within budget and adherence to DOA process.
• Maintain reporting and roadmap updates with tracking and governance information in a timely manner in line with the Investment Approval process.
• Ensure all projects are taken through the relevant Investment Forum at all stage gates as required to secure approval for funding as well as the Data governance process for review and approval.
• Project Administration & Co-ordination including minute taking, action lists, Risk & Dependency registers, purchase order and invoicing etc.

What You'll Bring

Business Project Manager - Level 2 role requirements

• 3-5 years+ experience in Project Management.
• Agile and Waterfall Project Management certification.
• Leadership of small programs of work comprising multiple initiatives or squads.
• Ability to lead business-driven projects and understand business stakeholder impacts and requirements.

General Project Management role requirements

• Project Management certification & experience (within both waterfall and agile environments) with responsibility for all of project delivery across different types of projects (size, complexity, industry, type)
• Strong presentation and written & verbal communication skills with the ability to form strong cross-functional relationships in a remote working environment
• Appreciation of both Technology and Business strategy & operations
• Ability to work on a diverse range of multiple concurrent projects
• Strong budget management expertise including creation of project costing and budget from ground up and reporting (actual, forecast and variance)
• Self-starter who uses own initiative and team collaboration to work through ideas, challenges, issues and risks with the ability to ask for help and guidance
• Ability to manage stakeholders and work collaboratively to ensure they complete actions, deliver on deadlines, and meet key deliverables
• Analytical and highly organised operator with the ability to work independently as well as a team player that recognises and celebrates success

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

Join our dynamic Payroll team as a permanent, full time Payroll Specialist. This is a hybrid opportunity, working 2 days a week at Sydney Olympic Park and the rest from home. Be responsible for accurate and efficient processing of payroll, including timesheets, leave, termination calculations, superannuation and other payroll calculations in addition to being the go-to person for payroll queries.

Your responsibilities will include (but not limited to):

• Ensuring timely processing of payroll and relevant entitlements for NRMA Group of businesses.
• Keeping accurate records and maintaining appropriate compliance procedures for easy reconciliation.
• Assisting with relevant HR administration and enquiries
• Providing support with monthly balancing of Superannuation, Payroll, PAYG.
• Processing of Payroll Taxation End of Month.
• Production, review and distribution of EOM and annual Incentive calculation review.
   

What You’ll Bring 

• Prior experience in a similar role (4 years) and demonstrated practical knowledge of payroll processes (automated and manual calculations).
• Experience using largescale payroll systems is essential (specific experience with Dayforce and/or ADP will be highly regarded).
• General understanding of EA/award interpretation and Fair Work requirements.
• Sound experience with Microsoft Outlook, Excel and Word.
• Confident interpersonal and communication skills to be able to effectively partner and support stakeholders.
• Passionate, energetic “can do” attitude and a true team player
• Ability to work in a fast paced environment with a track record of being target orientated.
   

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work   just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

Know you Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected. 

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 

• Certified as a Family Inclusive Workplace 

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you! 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

• Bring your Business Analysis expertise to help define and deliver projects and process improvement initiatives for SIXT as part of the NRMA group.
• Be part of the Business Analysis Team within the Project Management Office (PMO) Team that will value your collaborative and strong stakeholder management approach.
• Hybrid working arrangements including work from home opportunities.

We have an exciting 12mth fixed term contract opportunity for an experienced and passionate Business Analyst to join our PMO Team where you will work collaboratively with business owners, technology and key stakeholders across the business to research, design and deliver business requirements for projects and activities across our SIXT hire car business. You will also be responsible for identifying cost saving opportunities through waste reduction and process improvement.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.   

Your responsibilities will include, but are not limited to:

• Supporting with shaping and scoping projects and initiatives.
• Gathering, validating and documenting business requirements​.
• Presenting business requirements across the business s required.
• Mapping as-is (current state) and to-be (future state) processes as part of defining business requirements.
• Modelling business processes and identifying opportunities for process improvements​ to drive cost out and reduced waste. 
• Estimating costs and identifying business savings to define desirability, feasibility and viability of proposed process improvements​.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Simplifying information and deciphering technical jargon so it is easily understood by the business teams.
• Implementing and testing of solutions​.
• Supporting business transition and helping to effectively manage and establish change.

About the role

We currently have a great opportunity for a Group Safety Business Partner (GSBP) to join the NRMA’s safety team on a full-time permanent basis.

The position will provide technical safety support mainly to SIXT and Roadside BU’s whilst also working collaboratively across the NRMA Group. As businesses that support our customers on the road, the SIXT and Roadside Businesses share similar attributes both prioritizing safety and compliance as it relates to regulatory compliance, Heavy Vehicle laws, road safety and associated risks. 

This role is pivotal to enhancing a safe operation and culture through fostering engagement and participation in our safety, compliance, wellbeing and environmental programs, and promoting proactive safety management to safeguard the health and wellbeing of our employees, contractors and members, and for the protection of the environment.

The Role

We currently have a great opportunity for an Environmental Sustainability Business Partner (ESBP) to join the NRMA’s ESG team on a full-time permanent basis.

The role offers the flexibility to work from home and across our Sydney CBD offices and/or Olympic Park as agreed and required for the role.

The ESBP plays a critical role in helping to mature the NRMA’s sustainability performance – embedding our emissions reduction initiatives and environmental standards, and improving environmental reporting within partner business units while uplifting BU capability in, and commitment to, sustainability.

Reporting to and working alongside the Senior Manager of Group Environmental Sustainability, the ESBP will be responsible for delivering key sustainability-related projects, collaborating with BU stakeholders and immediate team members to understand sustainability and business issues, identifying, and evaluating potential solutions, and communicating recommendations to leaders and stakeholders in a compelling way. As such, strong analytical skills (i.e. Excel analysis) and communication skills (i.e. PowerPoint storytelling for decision making and engagement), as well as confident and empathetic stakeholder management and relationship building, are must-have qualities.

About You

The successful candidate will bring a solid understanding and demonstrated experience in fundamental environmental management practices to lead the setting of environmental standards across relevant Business Units by developing, reviewing, and implement Environmental and Sustainability standards and procedures, identifying environmental risks, and identifying and addressing opportunities to improve environmental management.

The ideal candidate will bring the following;

• A bachelor’s degree in environmental management, business management, accounting, or finance.
• Minimum 4-5 years’ experience working for large, complex organisations or consultancy firm with demonstrated experience in the areas of environmental sustainability management and/or ESG reporting and ESG strategy.
• Experience planning and delivering large sustainability projects in a structured manner to a high standard. Ability to work across multiple projects and prioritise time and attention to the highest-impact topics
• Strong analytical skills, including comfort with Excel modelling and chart building.   
• Strong written and verbal communication, ability to create compelling PowerPoint presentations to enable decision making, storytelling, and education.   
• A foundation and working knowledge of the following environmental sustainability reporting frameworks, including NGERs, ASRS, IFRS / TCFD.  
• A strong foundation of risk management processes and methodology with experience related to environmental risk management or similar, preparing and reviewing environmental management plans, standards and associated risk registers.  
• A ‘growth mindset’; openness to absorb and act on feedback, to work collaboratively and iteratively.
• Comfortable adapting to changing circumstances, dealing with ambiguity, and making positive use of the opportunities presented. Takes initiative to get things done.
• Drive and impact-orientation – proven ability to prioritise to solve, set a high ambition level and persist until goals have been reached.
• Experience or exposure to Climate Risk Assessments and working with the Team to develop climate related targets is desirable.
• Integrity and commitment to sustainability, inclusion, diversity, and equity.

Amazing Benefits are Yours!

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• “ME'” day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year.
• Discounts on all NRMA insurances, group products and free roadside assistance.
• Accommodation discounts and VIP extras at our Award-winning Tasmanian Lodges, Hotels and NRMA Holiday Parks.
• Access to exclusive member marketplace benefits - including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more.
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements.
• My Thanks reward and recognition program for great contributions to the team.
• Extensive online learning platforms and customised professional development.

Why the NRMA?

• We made the 2022 AFR Boss Best Places to Work List.
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality.
• Certified as a Family Inclusive Workplace.
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Canberra Airport. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for a Full Time Vehicle Detailer to join the team at Melbourne Airport. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

We currently have a great 12-month maximum term contract (parental leave cover) opportunity for an experienced Content Strategy and Campaign Manager.  Reporting to the Senior Manager, Content, you will develop and manage the NRMA Membership team content strategies and campaigns to deliver a best-in-class content experience across web, app, print and social that is customer-centric while bringing to life the story of the NRMA that inspires members to journey more and engage with our program. 

The role is based from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required for the role. 

Your responsibilities will include, but are not limited to: 

• Develop, implement and embed NRMA membership’s content strategies alongside NRMA membership’s Content and Brand leadership 
• Perform content audits or gap analyses to ensure the uniformity of content and its alignment with endorsed content strategies and business goals 
• Work collaboratively with the wider content, brand, insights, marketing, digital, product and creative services teams to translate a broad range of aims and objectives into effective, measurable strategy and content plans  
• Work closely with the member insights and data teams to ensure a customer-centric, data-driven approach to testing, measurement and refinement of content strategy to continually optimise and identify new content opportunities 
• Work with content leadership to manage the SEO strategy and incorporate SEO insights into content plans and oversee NRMA membership’s content governance model. 
• Partner with the sales teams across content and product areas to build content commercialisation strategies that are aligned to business goals and protect the company’s reputation 
• Manage quarterly content planning and NRMA membership’s overarching content calendar to enable editorial calendars to align with agreed business goals 
• Work closely with content creators and channel teams to ensure content is being created and distributed in alignment to the content strategy. This includes website, social channels, app, member email channels, and print channels 
• Oversee the planning, delivery and reporting of key NRMA Membership content marketing campaigns to meet business goals and drive value for members  
• Provide content briefs and ongoing campaign direction and collaborate with content creators and external vendors to produce effective content campaigns 
• Measure, monitor and analyse campaigns and optimise campaign performance against defined metrics and success measures by leveraging insights and data 
• Work with media team to look for PR opportunities to drive earned content opportunities including identifying trends and quick wins 
• Develop and present content strategy and campaign reports to stakeholders and senior leadership. 

What You'll Bring 

• Degree qualifications in English, Journalism, Communication or Marketing (highly desirable not essential) 
• At least 2 years’ experience in a content strategy role including planning, managing and measuring content marketing campaigns 
• At least 5 years' experience in a content production, content marketing or publishing environment 
• Strong stakeholder management and influencing skills with the ability to drive change and gain support for initiatives 
• Technology skills for updating websites or developing content architecture or integration of content into a website or platform   
• Expert understanding of planning and publishing and marketing content across digital platforms with experience in social media platforms and their performance 
• Keen data analysis skills with the ability to use GA and other digital content and marketing analytics tools  
• Strategic reasoning skills with the ability to organize multiple details into a coherent campaign 
• Expert written and verbal communication skills with the ability to create and present reports  
• Proven organisational and project management skills with the ability to multi-task and manage priorities in a fast-paced environment  
• Storytelling mindset that seeks to understand what audiences consume and how to create it 
• Up-to-date with the latest trends and best practices in content marketing and measurement. 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.   

• Progressive flexibility and well-being benefits to balance all of life's priorities  
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Discounts on all NRMA insurance products including car, home & travel  
• Opens the door to other opportunities across the NRMA Group 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

Closing date for internal applications is 5.00pm on Wednesday, 29 May 2024.  For further information, please contact Sam Ellsmore, Talent Acquisition Lead.  

Successful applicants will be required to complete pre-employment checks. 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

SIXT Australia is on the lookout for a Branch Manager to join the team at Adelaide Airport. This will be a 12 month contract position covering parental leave.

As a Branch Manager, you will manage all staff at your location/s to achieve maximum efficiency, drive utilisation and sales, and support business strategic direction. 

Your key responsibilities will include: 

• Conducting daily meetings with operational team to set daily focus 
• Ensuring the location is supported with rentable fleet to drive utilisation targets 
• Supporting staff by working on the front desk or any part of the location as required 
• Creating and maintaining a positive working environment that promotes open communication and empowerment 
• Driving change and company initiatives 
• Ensuring all staff fully understand their role and how their performance is measured 
• Generating excitement and passion in customer service initiatives through open communication and sharing of best practice 
• Ensuring that employees are adhering to safe work practices and HSE compliance 
• Ensuring all relevant policies and procedures are implemented 
• Making positive steps to understand the nature of the operations on their site and understand the potential hazards and risks associated with the business 

• Are you passionate about designing and facilitating impactful learning programs?
• Do you have a background in hospitality and love to travel?
• Enjoy working in person with our frontline teams and leaders across our various sites

What You'll Do

We currently have a full-time permanent opportunity for a passionate and experienced Learning & Development Trainer where you will have the opportunity to design, develop and deliver training for front line employees and managers across the NRMA portfolio of businesses.

In particular, you will create learner experiences that give our team members the knowledge and skills to deliver exceptional customer service and experiences for our members, customers and guests. Working closely as part of a Learning & Capability team, and key business stakeholders, you’ll conduct needs analysis, create and deliver training programs and initiatives across multiple modalities that align to business objectives and to the NRMA Playbook.

The role is based from our Sydney office.  We offer hybrid work arrangements with the flexibility to work from home and travel to all our sites with attendance at our Sydney (and Coolangatta office on an adhoc basis) as agreed and required for the role.

Your responsibilities will encompass:

• Partnering with the business and team members to design learning that meets learner needs, aligns to business objectives, and to our Playbook values
• Designing creative, effective and engaging learning materials and programs using a variety of platforms and tools
• Leveraging a blended learning approach that includes e-learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules
• Assessing, evaluating and iterating to ensure the success of each initiative
• Facilitating and delivering training with consistency and quality – this will require travel for face to face training across a portfolio of sites and will also include virtual training
• Working collaboratively with stakeholders to identify core skill gap, key learner priorities and embed learning initiatives
• Participating in projects requiring learning support such as inductions and onboarding, systems, policy and procedural changes to ensure a great learner experience
• Working with functions such as HR and Safety to ensure training meets legislative requirements and best practices
• Flexing and adapting to changing needs across the organisation and the team, leaning in to assist where needed

What You'll Bring

• Certificate IV in Training and Assessment with relevant tertiary qualifications
• Demonstrated experience in a similar role, with a background in the hospitality industry
• Excellent facilitation skills, both online and face to face, to frontline operations team
• Strong instructional design skills across a variety of platforms, video and tools including Articulate, Canva, Ed-App and Vyond
• An ability to build strong stakeholder relationships
• Curiosity – always looking for ways to improve to meet future needs
• Flexibility and ability to adapt
• The drive to take ownership and accountability for your portfolio/projects
• A passion for learning - seeking to continually develop your own knowledge and skills

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
• Do you want to be part of an inclusive team that values gender equality and diversity?  
• Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?  

This is the role for you!   

What You'll Do

As an NRMA Roadside Patrol you'll play a critical role in supporting our members.    

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way – and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.  

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.  

Your roster       

We are recruiting full-time employees to work a base of 38 hours per week between 06:00 – 24:00 , on a scheduled roster between Monday to Sunday offering attractive penalty rates . Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.  

What You'll Bring      

• Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
• Valid Australian Driver’s License (minimum full license C class)  
• Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry  
• Knowledge of work, health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service  
• Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way  
• Strong communication and customer focus with proven ability to work with a range of diverse communities  
• Team player attitude driven to maintain a positive and strong work ethic to support others   
• Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers      
• Motivated self-starter – driven to self-develop & keep updated with new technical skills and industry trends

What’s in it for you? 

To help our employees feel valued, engaged and celebrated we provide a range of employee benefits including:  

• 5 weeks annual leave      
• Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)    
• Generous discounts on NRMA Insurance  
• Branded and equipped work vehicle   
• Indepth induction program and ongoing technical training and development provided  
• Access to exclusive MyNRMA member marketplace benefits -  including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more    
• 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you!

Follow the apply link to submit your CV and to answer some initial screening questions. Shortlisted applicants will be invited to complete a phone interview (please monitor your email inbox including junk mail) .   

Already applied? If you have applied for this position within the last 6 months, you don’t need to reapply – your application will be assessed, and we will be in touch if your application is shortlisted further.  

Please note: an offer for this role will be subject to successful pre-employment checks including reference checks, pre-employment medical assessments and a National Police Check. A Driving History check will be requested prior to the interview stage and must pass NRMA’s d riving history requirements for this position.  

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Opportunity to be a part of a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role.
• Based in Sydney or Brisbane, with hybrid work arrangements available

What You'll Do

We currently have an exciting full-time permanent opportunity for an experienced Energy Solutions Engineer to join the NRMA’s Energy Team.

Reporting to the Head of Engineering, this role will work closely with all functions in the NRMA Energy business providing engineering expertise associated with land acquisition, infrastructure procurement, site design, delivery, and commissioning in order to deliver the NRMA’s national EV charging network and distributed energy ambitions.

This role based from Sydney or Brisbane with hybrid work options available.  You will need to be willing to travel to regions and perform remote site based work, as and when required, in the role.

Specifically, you will be required to:

• Provide desktop evaluations of candidate locations, and support field inspection activities, in coordination with the Acquisition team
• Produce initial site plans based on site inspection reports and internal stakeholder feedback
• Prepare and submit DNSP enquiries and applications, as well as manage Retailer interactions as necessary, for proposed NRMA Energy installations
• Review design drawings, providing commentary and instruction to enable the best outcomes for proposed NRMA Energy installations
• Provide input and support on proof-of-concept activities and new designs
• Liaise with local contractors and agree on technical requirements needed for electrical power distribution equipment and EV charging stations
• Assist with the management of compliance of network and electrical system designs, and operational activities in accordance with legislation, codes of practice and accredited standards
• Assist with the undertaking of asset condition and compliance audits and the effective management, calculation, examination, assessment & analysis of information
• Prepare concept designs to be used in Request for Quotation activities with suppliers
• Enhancing the NRMA’s Energy capabilities and working with our partners to deliver and commission Energy assets.
• Be actively involved in the proposal of innovative solutions for the electrification of the mobility sector (e.g. megawatt charging, wireless charging, flexibility in electrical demand, V2L, V2G etc).
• Provide operational and technical input for routine and non-routine operations and maintenance activities.
• Assist in the review, update, and creation of NRMA Energy technical standards, procedures, and operating guidelines
• Engineering document control including document management and internal/external transmittals
• Maintain and develop new datasheets and documents to standardise and sustain engineering requirements
• Review detailed schematics from suppliers and address any required changes
• Attend Factory Acceptance Test activities in supplier premises
• Gather information of site faults and perform root-cause analysis.

What You'll Bring

• Bachelor degree in Engineering (Electrical, Mechatronic)
• 3- 5 years' Engineering experience in the design and management of:
  • Battery Storage,
  • Photovoltaics, Solar Energy,
  • Microgrids,
  • EV Charging, and
  • Connection approvals with DNSP
• Experience with EV charging stations would be advantageous but is not essential
• Excellent communication and interpersonal skills, with the ability to build and maintain compelling relationships
• Proven ability to interact with multiple functions within an organisation to deliver goals, particularly across project delivery, operations and procurement
• Project management qualifications with the ability to work on multiple concurrent projects would be advantageous
• Proven track record of performing in high-intensity environments, operating within tight financial resources and meeting challenging deadlines
• Positive personality, with a “can do” attitude, energetic leadership style and strong resilience
• A good balance of structured & holistic thinking with fast moving and pragmatic execution
• Passionate about continuous improvement, process efficiency and collaboration
• Develop a structured process to increase efficiency in delivery of the above objectives
• Knowledge of current Australian regulations and standards

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

​​​​​​​Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What you'll do

We're on the lookout for a full time Coxswain to join the Fantasea Cruising Team. You will work full time from Thursday to Sunday, where you will be responsible for the safe, clear and diligent management of the vessel, while the vessel is being prepared for operation, is underway or finishing its operations, to ensure the day to day operations attain the standards required.

 Specifically, you will be required to:

• Ensure the safe navigation and operation of the vessel complying with maritime regulations and company guidelines
• Maintain and update vessel systems and maintain accurate paperwork on the vessel
• Ensure the overall satisfaction and safety of passengers on the vessel including directing your crew as appropriate in their primary roles and duties
• The enforcement of vessel security including managing security threats, breach reports, emergency situations and security screening
• Have full knowledge of the Safety Management Systems while promoting and reporting on a safe work culture.

What You’ll Bring  

• Coxswain Grade 1 (Minimum)
• Certificate of Local Knowledge (Port Jackson)
• Current First Aid Certificate
• Current Certificate of Medical Fitness (AMSA or equivalent)
• Responsible Service of Alcohol (desirable not essential)
• Sound line handling and seamanship skills
• High level of self-motivation and organisational skills
• High level of personal presentation
• Proven interpersonal skills and a strong ability to communicate at all levels
• Demonstrated ability to maintain vessel machinery and auxiliary systems

What’s In It For You?  

At NRMA Marine our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel  
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment 

Know You Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected.  

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives. 

• Bring your passion for creativity and work with a fun, flexible and innovative team!
• Opportunity to work with our reconciliation team to deliver on our RAP program
• Full-time permanent role with hybrid work arrangements available 

We have a great opportunity for a Sponsorships and Activations Coordinator to join the NRMA’s Brand team. You will be a strategic and creative thinker who is performance driven and outcomes focused. We’d also love it if you are passionate about Reconciliation as you will work closely with our reconciliation team to support in the delivery of our RAP program.

This is a full-time permanent role, reporting to the Senior Brand Manager.  We offer a hybrid work arrangement working from our Sydney CBD & Sydney Olympic Park offices and from home as agreed and required.  

In this role, you will be specifically responsible for:

• Support the team in developing and managing plans to build brand activations internally and externally across group sponsorships and campaigns
• Support the senior brand manager and Senior Indigenous Affairs manager with NRMA Group events, sponsorships to deliver on the group brand strategy and our Reconciliation Action Plan
• Co-ordinating projects including First Nations and NRMA projects and executions of business as usual activities across NRMA Group and businesses
• Contribute to the development of briefs, plans and execute production of content alongside the Brand manager to amplify the activations internally and externally.

What You'll Bring

• Tertiary qualification in Communications, Marketing, Events or equivalent.
• 3+ years’ experience in a similar role
• Must be proficient with MS Office suite
• Excellent brand, project and process management skills and attention to detail.
• Ability to develop briefs and articulate creative decisions and direction
• Experience managing relationships with internal and external agencies
• Experience in managing and leveraging sponsorships
• Strong strategic thinking with a pro-active and creative solutions driven approach
• Exceptional communication and project management skills are essential, with the ability to proactively engage stakeholders, multi-task and run multiple projects simultaneously
• A high level of motivation to work autonomously and also be a team player to deliver exceptional results, from briefing to approval, ensuring all timelines are met across all activities

What's in it for you?

At the NRMA, we know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you including: 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Bring your expertise in industrial relations and employment legislation to the team!
• Join a purpose-led organisation to provide first line support to our people & leaders
• Flexible working arrangements including work from home opportunities

What You'll Do

We currently have a 12-month maximum term parental leave contract opportunity for an experienced Employee Relations Partner that will see you provide first line support to our people and people leaders in the NRMA’s Roadside business, SIXT Australia, NRMA Parks & Resorts and Marine including providing expert advice and guidance across a diverse range of employment relations issues.

Reporting to the Employee Relations Manager, this role will require human-centred thinking and the ability to comfortably go between general IR advice on policy and entitlements through to complex investigations and case management.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will encompass:

• Providing timely advice in response to people and people leader queries in relation to policy and people leader support including providing options and recommendations balancing commercial needs with best practice
• Provide guidance and support to key stakeholders on complex employee relation issues including employee & industrial relations matters, performance management, disciplinary actions and conflict resolution
• Effectively manage workplace grievances, conducting workplace investigations as required, while ensuring a fair and consistent process
• Advocacy experience in the Fair Work Commission
• Develop relationships with key stakeholders to empower leaders in the areas of performance improvement, providing and facilitating effective employee feedback
• Collaborative with HR business partners, IR team and senior management to develop and implement HR/IR policies, procedures and initiatives
• Prepare and present thorough reports for senior stakeholders.
• Provide support on EA negotiations with contributions to bargaining meetings, documentation and approval process.
• Provide due diligence support on M&A targets and undertake transfer activities upon completed deals
• Work with Safety and Wellbeing to identify issues and seek their expertise to resolve
• Contribute to the development of P&C strategic initiatives and projects to solve people problems and improve the overall employee experience.

What You'll Bring

• Formal qualifications in IR/HR or law-related field
• 5+ years’ demonstrated experience in a similar role managing employment matters including disciplinary action, restructures and performance management
• Demonstrated deep understanding and working knowledge of the Modern Award system, National Employment Standards and other related legislation.
• Demonstrated ability to provide exceptional customer centric advice and influence outcomes through effective communication and collaborative stakeholder management

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you passionate about designing and delivering impactful learning programs?
• Enjoy working in person with our frontline teams and leaders across our various sites
• Flexible and hybrid work arrangements available

What You'll Do

We currently have a full-time permanent opportunity for a passionate and experienced Learning & Development Trainer where you will have the opportunity to design, develop and deliver training for front line employees and managers across the NRMA portfolio of businesses.

In particular, you will create learner experiences that give our team members the knowledge and skills to deliver exceptional customer service and experiences for our members, customers and guests. Working closely as part of a Learning & Capability team, and key business stakeholders, you’ll conduct needs analysis, create and deliver training programs and initiatives across multiple modalities that align to business objectives and to the NRMA Playbook.

The role is based from either Sydney or the Gold Coast.  We offer hybrid work arrangements with the flexibility to work from home and travel to all our sites with weekly attendance at our Coolangatta or Sydney offices as agreed and required for the role.

Your responsibilities will encompass:

• Partnering with the business and team members to design learning that meets learner needs, aligns to business objectives, and to our Playbook values
• Designing creative, effective and engaging learning materials and programs using a variety of platforms and tools
• Leveraging a blended learning approach that includes e-learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules
• Assessing, evaluating and iterating to ensure the success of each initiative
• Facilitating and delivering training with consistency and quality – this will require travel for face to face training across a portfolio of sites and will also include virtual training
• Working collaboratively with stakeholders to identify core skill gap, key learner priorities and embed learning initiatives
• Participating in projects requiring learning support such as inductions and onboarding, systems, policy and procedural changes to ensure a great learner experience
• Working with functions such as HR and Safety to ensure training meets legislative requirements and best practices
• Flexing and adapting to changing needs across the organisation and the team, leaning in to assist where needed

What You'll Bring

• An ability to build strong stakeholder relationships
• Excellent facilitation skills, both online and face to face
• Strong instructional design skills across a variety of platforms and tools
• Curiosity – always looking for ways to improve to meet future needs
• Flexibility and ability to adapt
• The drive to take ownership and accountability for your portfolio/projects
• A passion for learning - seeking to continually develop your own knowledge and skills
• The ability to demonstrate and role model our Playbook values
• Demonstrated experience in a similar role, with work in the hospitality industry an advantage
• Certificate IV in Training and Assessment with relevant tertiary qualifications

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What you’ll do

We are on the lookout for a Talent Acquisition Specialist who has experience working on volume recruitment campaigns and a passion for delivering exceptional candidate/employee experience. You enjoy engaging with candidates, sharing our strategic vision and finding exceptional talent so we can ‘Go further. Together.’  

You will ideally be able to start immediately and be based in Sydney but we are open to interstate applicants.

• Candidate phone interviewing, interview booking, initiating background checks and coordinating offer processes. 

• Deliver accurate and timely recruitment information, support, feedback and advice to management. 

• Communicate our NRMA Group purpose and EVP. Our Playbook values will be your guiding principles— Walk in your shoes, Time is precious, Think one step ahead, Keep you safe and Carry you when you need help. 

What You’ll Bring 

• Previous experience in an internal or agency talent acquisition position (at least 1-2 years) with volume recruitment experience being highly desirable. 

• Outstanding customer service and communication skills with the ability to develop strong relationships with candidates and internal stakeholders 

• A go-getter who enjoys multitasking and thrives in a fast-paced environment  

• Proficiency in the Microsoft Office suite 

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary MyNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

Know you Belong 

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What You’ll Do 

SIXT Australia is on the lookout for a Permanent Full time Customer Experience Agent  to join the team at Perth Airport

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures. Your key responsibilities will include:  

• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations 
•  

What You’ll Bring 

• Exceptional customer service skills and/or experience 
• Enthusiastic and driven individual who strives to exceed targets  
• Excellent verbal and written communication skills 
• Flexibility to work on a rotating shift roster including weekends and public holidays
• Current unrestricted Provisional or Full Driver's Licence  
• Full working rights in Australia 

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. 

What’s In It For You? 

At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including: 

• $27.66 per hour + shift loadings + generous monthly incentives $$ 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel 
• Uniform and staff car parking provided 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment   

Know You Belong 

 At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives. 

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today!