Total 79 job vacancies by Hume City Council

• Fixed Term Contract for 6 months, Part time 15 hours per week
• $97,099.24 per annum (pro rata) plus Superannuation
• Join the Family Youth and Children team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

An exciting temporary job share opportunity exists in the Youth Engagement & Pathways Unit to act in the Mental Health, Wellbeing & Leadership Development Officer role for 6 months from January 2025.

We are looking for a dynamic, adaptable, and experienced staff member who can continue to support the regional team and lead the delivery and activation of youth facilities and programs in the Broadmeadows and Roxburgh Park areas.

The role is responsible for supporting a small team, driving the activation of the two youth centres, facility budgets and operations, as well as building local stakeholder partnerships in collaboration with their job share colleague.

What you’ll be doing:

• Plan, develop and deliver programs and supports in regional areas across Hume that align to goals and actions identified in the Connect & Thrive: A Plan for Young People in Hume 2022 – 2026.
• Supervise and guide a team of Youth Support Officers to plan, deliver and evaluate mental health, wellbeing and leadership services and programs for children and young people predominantly aged 6 to 18 years delivered at youth centres and at place-based locations.
• Work with Team Leader Mental Health Wellbeing and Leadership to plan and deliver the activation of the Councils Youth Facilities and place-based locations.
• Mange the operations of the facilities including lease and licence agreements, maintenance, capital works for the youth centres.
• Accurately record and report client and program data relating to Youth Engagement & Pathways Programs.
• To guide and implement the operational functions of the youth facilities and Youth Support Team including overseeing centre and program specific budgets. 
• To lead, support and motivate a team of Youth Support Officers creating an environment where staff can thrive and will deliver positive outcomes for children, young people, families, and the community.
• To develop, deliver and evaluate mental health, wellbeing, and leadership programs in partnership with schools and service providers that respond to the identified needs of children and young people delivered at youth centres and place-based locations.

The skills and experience you’ll bring to the role:

• Demonstrated knowledge and understanding of current issues and trends for children and young people, and the sector on a local and state-wide basis.
• Recent relevant experience in the design, implementation and evaluation of youth programs or other related activities, with a focus on fostering effective organisational partnerships and engagement with young people and their families, particularly those from isolated and marginalised communities.
• Ability to communicate effectively with the ability to gain co-operation and assistance from Government departments, service providers, Council staff, young people, and their families.
• Well-developed written communication skills and the ability to accurately document youth programs and report upon performance and outcomes to Council, funding bodies or other stakeholders.
• Demonstrated ability to supervise and support a team, contributing to an environment that promotes high performance.
• Demonstrated experience in the effective and efficient management of programs and resources including financial and staffing.
• Demonstrated experience in developing collaborative relationships with stakeholders to deliver effective program outcomes.
• Well-developed organisation, project management and time management skills with the ability to implement EEO, OH&S training and development.

Required Certifications & Qualifications: 

• Tertiary qualifications in family, youth and /or community services or a lesser qualification with substantial relevant experience in a closely related area.
• Current National Police Check and Working with Children Check. 

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent Full Time
• $81,672 - $92,916 per annum plus Superannuation 
• A great time to join the payroll team at Hume City Council

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Our payroll team is looking for a Payroll Officer with working knowledge of Chris21 to join our growing team. This role is hybrid and will be based in our Broadmeadows office and is eligible for RDOs.

What you’ll be doing:

• Code & input timesheets and attendance sheets in preparation for processing.
• Ensure all attendance sheets have been received.
• Ensure all pay run input is accurate, balances with batch headers and is completed within payroll time frames.
• Manage production and distribution of pay envelopes and attachments.
• Undertake import of time & attendance files into Chris21 when required.
• Assist with employee master file changes for general employee information.
• Undertake updating of employee personal details, employee personal deductions/superannuation/allowances
• Check and input all new employee information
• Setup Employees on Vision Super website for “Choice of Funds”.
• Ensure the accurate filing of maintenance and personnel records relating to salary rates, Long Service Leave, Annual Leave, Sick Leave, deductions and other payroll related information.

The skills and experience you’ll bring to the role:

• Demonstrated knowledge of and experience with the CHRIS21 payroll system highly preferred.
• Be able to assist in the payroll production by receiving, checking and calculating employee timesheets, check input data and pre-payroll reports.
• Carry out customer service enquiries in a timely and efficient manner and ensure external organisations requests are dealt with promptly and courteously.
• Ensure that the maintenance and updating of all personnel records relating to salary rates, Long Service Leave, Annual Leave, Sick Leave deductions and other payroll related information is carried out in a timely and efficient manner to the satisfaction of the Coordinator Payroll.
• Demonstrated ability in the use of a PC, including skills in word processing, spread sheeting and email applications, and the management of one’s own time to achieve set objectives and completion of tasks in a timely manner.
• Proven ability to work under pressure.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Fixed Term Contract for 12 months, Full time
• $107,811.66 per annum plus Superannuation
• Join the People & Culture team.

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The People & Partnerships Business Partner is a trusted advisor, working in partnership with managers and staff to provide specialist advice and support and develop contemporary people initiatives, plans, and solutions across a range a People and Culture activities.

What you’ll be doing:

• Develop and sustain trusted partnerships with leaders and provide specialist advice on People and Culture functions and processes including recruitment and selection, employment terms and conditions, EEO and anti-discrimination, workplace bullying and sexual harassment, performance management, change management, job evaluation and remuneration structure. 
• Provide advice and support to enable effective case management of workplace conflict, grievances and disputes and other complex people matters, with support from OHS and RTW specialists (when required) to mitigate organisation risk.
• Suggest and promote creative ideas and approaches to improve individual and team performance and encourage and support others to take on new challenges and opportunities.
• Provide high level expertise on Enterprise Agreement interpretation matters and advice on implementation issues. 
• Coach and advise managers on the procedural and legislative requirements of their roles to support capability development and compliance.
• Maintain current knowledge and understanding of Fair Work Act and other related legislation and regulations and provide advice and assist with representation for Council in the Fair Work Commission and industry forums.
• Contribute to People & Culture initiatives, which may include organisational change and consultation, organisation development, HR analytics, employee engagement, diversity and inclusion and learning and development.
• Respond to workplace relations related queries and provide sound information and timely advice.
• Provide advice on remuneration issues and undertake relevant salary remuneration surveys and bench marking in conjunction with current salary data and trends.
• Respond to requests for reports, policies, technical and operational advice in the areas of employee relations and generalist HR.
• Promote and support a harmonious and productive organisational culture and environment and develop effective processes for on-going management of change throughout the Organisation.

The skills and experience you’ll bring to the role:

• Demonstrated experience in HRM relevant to this position, including a sound understanding of strategic HRM processes, systems and techniques required in supporting the organisation’s business objectives.
• Demonstrated ability to manage and participate in projects relating to the development, implementation and review of major organisational HR policies, issues, and initiatives.
• Knowledge and experience in developing and implementing HR policies, systems, and procedures.
• Analytical, investigative, and conceptual skills and knowledge of human resource management and the ability to solve new complex problems and to make decisions that reflect a thorough and appropriate evaluation of needs, policies, goals, and alternative consequences.
• Strong understanding of legal requirements, Acts and regulations associated with all human resource management functions, as well as budgetary requirements.
• Provide specialist advice in regard to Award terms, conditions of employment, legislative requirements, and the application of sound HR practices.
• Highly developed oral and written communication skills and the ability to prepare and present concise, well-structured reports and information to management and staff across Council.

Required Certifications & Qualifications: 

• A tertiary qualification in a discipline relevant to human resource management (HRM) or extensive experience in HRM.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent Full Time
• $97,099 per annum plus Superannuation
• Join the amazing Risk Management team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

In this role you will support the development of a positive risk management culture at Hume City Council by assisting in the development and implementation of Risk Management initiatives, strategies and practices across the organisation to actively eliminate or minimise risk.

What you’ll be doing:

• Assist in the review and update of Council’s Risk Management Framework to ensure consistent application across Council which pro-actively reduce or mitigate Council’s risk exposure.
• Review and follow up departmental risk management incident notifications.
• Conduct risk reviews across the organisation to ensure the elimination or effective management of risk.
• Assist the Risk Management Lead to deliver of a comprehensive training program for management, staff and contractors to ensure they meet their risk management obligations.
• Maintain a Council wide Risk Register to assist managers in performing their risk management responsibilities including strategic and operational risks.
• Coordinate the maintenance and review of the Council Risk System incorporating Council’s corporate and departmental risk registers.
• Assist in ensuring awareness of Council’s Fraud Control Policy and Fraud Control Plan, and contribute to their review and update.
• Assist the Risk Management Lead to develop Council’s Legislative Compliance framework, monitor Council activities for compliance with relevant legislative requirements, and manage the review and update of the relevant documents and processes.
• Assist with coordination of internal audit activities.
• Assist Risk Management Lead with the preparation of reports to the Audit and Risk Committee and action or follow up items raised.
• Assist the Risk Management Lead to develop, implement, maintain and provide advice and guidance on business continuity plans for the organisation.
• Assist the Risk Management Lead in the annual renewal of Council’s insurance portfolio, including tender processing where relevant.
• Assist the Risk Management Lead undertake the periodic insurance audits conducted by Council’s major insurers and conduct follow up reviews of recommendation actions.

The skills and experience you’ll bring to the role: 

• Tertiary qualifications in a Risk Management or related discipline with relevant experience or less formal qualifications and substantial relevant experience.
• Experience risk management, including privacy and Freedom of Information.
• Demonstrated research and investigative skills and the preparation of reports and policies.
• Experience in auditing, insurance and business continuity.
• High level of written and verbal communication skills.
• Knowledge of relevant legislation and industry standards.
• Ability to review, interpret and advise upon contracts, agreements, policies, procedures, and standards.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent Full Time
• $107,811 per annum plus Superannuation
• Join the amazing Early Years team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Hume City Council EYM provides high quality educational programs across 34 services within the Hume municipality. We operate sessional kindergarten, long day and occasional care programs. The role of the Quality and Pedagogy Co-Ordinator is an essential leadership role to support and enhance the capacity of Hume Leadership teams to provide quality pedagogical support and coaching to centre based Educational Leaders, Early Childhood Teachers, and Educators.

What you’ll be doing:

• Support the development of a strong understanding of reflective practice and build a culture of evidenced based practice within Hume Early Years Services.
• Work in partnership with other leadership roles to support their understandings of the significance of developing collaborative strategies to drive change and improvement.
• Provide mentoring and coaching direction that encourages professional growth, skills development, commitment, and continuous improvement across and within teams.
• Undertake and support the formal mentoring/induction and ongoing supervision process for new coaches or other quality related roles (SRF lead).
• Developing an annual calendar of professional learning opportunities and training for Early Years staff including supporting their capacity to enhance understanding of the Early Years Learning Framework and the pedagogical practice expectations of the National Quality Standard and the Hume Practice Guide.
• Contribute to a Hume’s organisational knowledge of Early Years by monitoring priorities and challenges that arise out of conferences, seminars, State and National Education Reforms and other factors impacting quality service delivery.
• Supporting the Department of Family, Youth and Children to develop, articulate and commit to a shared educational vision focused on providing high quality learning for children.
• Building and sustaining positive relationships with other Coordinators, Regional Coordinators, and Team Leaders to establish a shared agenda for professional support and quality improvement within Hume.
• Maintain a current understanding of the complex nature of service delivery within Hume services and the broader sector and how this impacts quality.
• Create a culture of solution focused and proactive approaches to the improvement of quality practices for the delivery of Hume Early Years services.

The skills and experience you’ll bring to the role: .

• Working knowledge of the relevant legislations pertaining to the field of Early Childhood including Child Safe Standards and Reportable Conduct.
• Working knowledge of, and ability to administer the Quality systems (such as National Quality Standards) and processes related to Assessment & Rating.
• Experience in School Readiness Funding planning, acquittals and goals.
• Demonstrated experience in contributing to policy development and designing and implementing systems, procedures and programs to influence quality.
• Highly developed written and oral communication skills.
• Strong knowledge of Child Safety Standards and contemporary pedagogical practice
• Proven experience in the quality operation of early years’ services with a demonstrated ability to motivate and support practice change.

Required Certifications & Qualifications:

• Bachelor or Masters Degree in Early Childhood with several years’ relevant experience.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent, Full-time
• $97,099.24 per annum plus Superannuation
• Join the Family Youth and Children team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

In this role you will lead day to day operations of Early Childhood Services which may include Preschool, Long Day Child Care, Occasional care to ensure Council provide professional, safe, accessible, quality early childhood services within the region.

What you’ll be doing:

• Lead, supervise and coach staff on day-to-day issues relating to service delivery, including compliance and regulatory issues, standard of care requirements, enrolments, liaison with service users, and issue resolution.
• As part of the leadership team, support the development of integrated, innovative early years services that are responsive to the needs of children and families.
• Upskill and support the centres to continue to Exceed the National Quality Standards
• Maintain administrative requirements of early years operations such as time sheets, relief management, invoices and SRF planning and acquittals.
• Lead teams of educators and conduct regular performance evaluations (1/2 yearly reviews), providing constructive feedback and identifying areas for improvement or development.
• Provide oversight and management to the planning and tracking of school readiness funding (SRF).
• Support the development of, and ensure compliance with, policies, systems and procedures that meet best practice requirements and enhance integration and consistency of practice.
• Ensure adherence to performance targets and indicators and compliance with internal and external funding and reporting requirements.

The skills and experience you’ll bring to the role:

• Appropriate experience in the operation of an early years’ service and knowledge of legislative and policy frameworks.
• Demonstrated ability to motivate and supervise staff.
• Experience in developing programs and implementing policies, procedures and systems relating to children’s services.
• Maintenance of all relevant skills, certificates and licenses to meet regulatory compliance when working as part of the staff child ratio backfilling breaks or other shifts as required.

Required Certifications & Qualifications: 

• Relevant degree or diploma in Early Childhood Development or a related area, with strong relevant experience.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent, Full time
• $123,766.93 per annum plus Superannuation plus car allowance of up to c. $10k p/a.
• Exciting role in our Major Projects & Precinct team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

A s Coordinator Major Projects & Precinct Delivery you will be leading a team of project managers through project development phase, procurement, and construction, all the way to completion & commissioning of the new infrastructure in delivering high value, complex infrastructure projects within the municipality. Projects delivered in this team includes community hub & precinct, sports precincts, redevelopment of open space and flagship projects that Council will be delivering. 

What you’ll be doing:

• Ensure relevant delivery targets for the team is consistently met, through successful delivery of capital projects and programs within the team’s portfolio, which includes team’s budgets.
• Appropriate management of team’s activities, which may include risks, costs, consultation, coordination, contract administration, reporting, and other activities associated with delivery of their portfolio of projects, in accordance with industry best practice and compliance requirements.
• Ensure there are systems & process in place to ensure protection of Council’s interests, risks, and best value, at all times, within the team’s operations.
• Effectively apply appropriate ‘portfolio’ management thinking to ensure team’s portfolio targets are met.
• Implement a culture of ‘customer first’ within the team that aligns with organisational goals & strategies.
• Ability to understand externalities that may apply, including potentially competing business needs, stakeholders impacts and other relevant strategic factors.
• With deep understanding of procurement requirements, develop and implement appropriate procurement strategies that will deliver the team’s capital targets in the most efficient manner.
• Ensure systems and processes in place to ensure appropriate & best practice contract administration is carried out.
• Accountable for high quality documentation of all tenders (including quotation) and associated contracts for projects & programs, delivered by the team.
• Ability to effectively carry out superintending duties under Council’s standard contracts, for all contracts managed by the team.
• Ensure there is appropriate project (or program) governance implemented for all projects (or programs) delivered by the team.
• Ensure there are systems and processes are in place to ensure quality and compliance with relevant regulatory requirements and laws for the team’s activities.
• Ensure there is an effective Strategic and Operational links with relevant departments within Council and assist with the development and implementation of Council Plan objectives, as directed.
• Ensure appropriate engagement methodology are effectively in place and implemented across the team.
• Effectively represent the department and Council in internal, or external forums, as required.
• Management of the people in the team, which as a minimum include management of performance, well-being, and professional development of team members.

The skills and experience you’ll bring to the role:

• Tertiary qualifications in engineering, building, project management or equivalent with experience in the project management and delivery of infrastructure works projects.
• Demonstrate extensive experience in consistently leading a high-performing multi-disciplinary team through complex and sensitive situations.
• Substantial experience in successfully managing substantial portfolio of infrastructure projects ($10m+) within budget and in a timely manner.
• Advanced level of communication & negotiation skills, including written, verbal, presentation skills & report writing.
• Experience and demonstrate understanding of Local Government processes (or similar), operating environment and governance.
• Proven success in implementing process improvement and management of risks, especially in local government capital delivery context.
• Experience in people management and in establishing & maintaining a positive, high-performing culture within a team.
• Current driver’s licence. 

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

•  Permanent Full-time
• $75,252.28 per annum plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide high quality administrative support to the City Lifestyle Department, including the Department Manager, supporting the effective and efficient delivery of services to the Hume community.

What you’ll be doing:

• Communicate with City Lifestyle staff to develop, maintain and improve office systems, procedures, and protocols to ensure compliance with Council policies, procedures, and guidelines and to meet Department objectives.
• Provide diary and appointment management to the Manager City Lifestyle.
• Support the processing and production of correspondence, reports, minutes, reports, and discussion papers initiated within the Department.
• Coordinate Department approvals and provide quality assurance of formal correspondence. This includes assistance for the Council rolling program and Councillor requests and queries, when required.
• Respond to internal and external requests for information, customer requests, and under the guidance of the manager prepare / reply to general correspondence.
• Schedule meetings, appointments, and support the planning and delivery of departmental meetings and events. This includes arranging catering, booking venues, minute taking, and advising participants and external stakeholders as required.
• Undertake Human Resources processes in the recruitment of staff for the City Lifestyle Department.
• Support the Arts, Culture and Events team in administrative matters, including permitting and events administration support.

The skills and experience you’ll bring to the role:

• Demonstrated administrative experience in supporting the effective and efficient operation of a department or similar, including preparation / reply to general correspondence, support purchasing/invoicing requirements, recordkeeping / CP Content manager and the collation of reports and briefing notes.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently.
• Demonstrated ability in dealing with difficult situations, resolving problems, and presenting a positive image of Council.
• Demonstrated ability to communicate effectively, both verbally and in writing, with a broad range of people from diverse backgrounds and cultures. The ability to speak community languages would be advantageous, however is not essential.
• Ability to follow policies, procedures, and guidelines.
• Knowledge of Council software applications including Finance One, CP Content Manager, Microsoft SharePoint and Teams is desirable.

Required Certifications & Qualifications: 

• Recognised qualifications in administration, or similar, or relevant experience in administration with lesser formal qualifications
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Fixed term contract for 12 months, Full Time 
• $97,099.24 per annum plus Superannuation + monthly RDO 
• A fantastic opportunity to join and to establish your reputation as a trusted advisor across the organisation.

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

This is an exciting opportunity within the Strategic Communications department to develop and deliver internal communications campaigns, events, and projects that foster an engaged and informed workforce.

What you’ll be doing:

• Lead and contribute to the continuous improvement of Council's internal communications channels, including the end-to-end delivery of internal communications campaigns. Foster strong relationships with leadership and cross-functional teams to identify communication gaps and ensure cohesive messaging that aligns with the organisation’s goals and culture.
• Act as a brand advocate, positioning Hume City Council’s values and achievements prominently, while encouraging employees to embody and promote the brand both internally and externally.
• Lead the content strategy for Hume City Council’s LinkedIn and other platforms to highlight staff successes and promote the organisation as an employer of choice.
• Support delivery of the corporate events calendar, including our annual employee recognition event. 
• Maintain and optimise the intranet, SharePoint, and other digital platforms to ensure they serve as effective, engaging resources for staff, promoting timely and relevant information sharing.
• Provide guidance and training to teams on effective internal communication practices and the proficient use of SharePoint and other digital tools for collaboration.

The skills and experience you’ll bring to the role:

• Demonstrated experience supporting internal/ corporate communications initiatives and campaigns.
• Demonstrated high-level writing, editing, proofing skills with a demonstrated ability to translate complex technical information and write clearly for a wide range of audiences in a variety of styles.
• Demonstrated significant experience in planning, developing, and implementing internal communications strategies using printed publications, social media, online and digital communications to achieve organisational objectives.
• A strong understanding of local, state, and federal government and experience working in a political environment.
• Ability to gain the cooperation and assistance of people from diverse backgrounds and cultures, to achieve the objectives of this position.
• Specialist written and verbal communication skills, with an ability to write in a clear, concise, and understandable manner.

Required Certifications & Qualifications: 

• Tertiary qualifications in marketing, communications, public relations, or journalism with demonstrated experience in this field, or less formal qualifications with substantial experience in a marketing, communications, public relations, journalism, or similar position.
• Current driver’s licence.

For any enquiries, please contact Tarone Van Niekerk at [email protected].

To apply for this position please click on the “Apply” button below.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent Part-time minimum 15 hours per week
• $67,110.99 per annum (pro rata) plus Superannuation
• Join the Community Health & Wellbeing team.

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a reliable, flexible, and safe service to eligible people to remain living independently in their home and community.

What you’ll be doing:

• Assist with the safe storage, ordering, receiving, and delivery of meals.
• Transport meals in accordance with daily instructions.
• Deliver meals specified by Supervisor Food Services or administration officer and in accordance with Food Safety Standards and Best Practices, Guidelines and Unit’s procedures.
• Monitor client’s well-being, including the clients’ environment, physical appearance, and cognitive state. Report any concerns to Supervisor Food Services.
• Develop a positive and respectful relationship with the client and address them courteously and professionally.
• Where necessary assist in introducing clients to delivery procedures when commencing meals.
• Distribute and provide menus to clients and assist with menu choices where required.
• Collect menus from client in timely manner.
• Report client changes to the Supervisor Food Services.
• Provide clients with relevant documentation/forms and information on menu changes and assist clients with menu choices, as directed by Supervisor Food Services.

The skills and experience you’ll bring to the role:

• Monitor the wellbeing and other circumstances of clients. Actively observe while undertaking work and discuss any observed changes with the supervisor immediately.
• Monitor and advise of dangers or risks in and around environments where clients live and advise supervisor of concerns about client’s safety and wellbeing.
• Strong skills in relationship building with individuals from a broad range of backgrounds, ages, and abilities, whilst maintaining cultural sensitivity.
• Capacity to work effectively with Council officers, service providers, seniors, and community groups.
• Well-developed oral and written communication skills
• Strong skills in relationship building with individuals from a broad range of backgrounds, ages, and abilities, whilst maintaining cultural sensitivity.
• Experience in the food service industry.

Required Certifications & Qualifications:

• Food Handlers Certificate Level 1
• Knowledge of the delivery of CHSP/ HACC services and Café Meals program within local government.
• Current Level 2 First Aid Certificate
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent, Full-time
• $75,252.28 per annum plus Superannuation
• The role will be base at Broadmeadows Community Hub

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Broadmeadows Community Centre Leader.

What you’ll be doing:

• Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, purchasing, document management, collation of data and reports.
• Administer the Centre’s booking system, including point of contact enquiries, including the maintenance of and adherence to the booking system and administration of accounting processes.
• Ensure effective and efficient day-to-day operation of the Broadmeadows Community Hub as per the Operations Manual.
• Ensure the centre is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the Council’s Facilities Management Team.
• Help promote and support the participation of a wide range of users including tenants in the facility and Council programs through collaborative approaches and maintenance of day-to-day facility operational functions.
• Assist the community by providing accurate information and advice about Council services in a polite, friendly, and professional manner.
• Assist with the setting and packing up of the hire spaces in accordance with the needs of the user groups.

The skills and experience you’ll bring to the role:

• Knowledge and/or proficiency in the use of facility booking and administration systems within a community setting.
• Proficiency in the application of standard office administration and clerical procedures and practices.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently.
• Good interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers and colleagues, particularly in a multicultural setting. 
• Ability to work as a member of a team committed to providing efficient and quality customer service.
• Excellent verbal and written communication skills and demonstrated ability to gain cooperation and assistance from customers and colleagues.

Required Certifications & Qualifications: 

• A nationally recognised Certificate in a related discipline (Administration or Customer Service) or relevant experience.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Part-time 22.8 hours per week
• $81,672.54 per annum (pro rata) plus Superannuation
• Join the Inclusion and Service Planning Team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

We are looking for a Playgroup Support Officer who will oversee establishing and maintaining community playgroups within Hume City Council (HCC).
This rewarding opportunity exists for an enthusiastic and innovative person to work as part of the HCC Playgroup team.

What you’ll be doing:

• To initiate, establish and maintain community playgroups within Hume City Council (HCC) to address local community needs.
• To act as a key contact to community members and local providers to access a range of information about playgroups and other early years programs and events.
• Support the establishment of community playgroups with a focus on early childhood development.
• Respect, respond to, and promote the flexibility of playgroups responsive to individual group, family, and child needs.
• Actively engage relevant stakeholders to promote the importance of Playgroups and to establish connection between various early years services.
• Support parents and families to find and access a playgroup that meet the individual needs of the family.
• Maintain accurate records of support given to community groups and individual families to support engagement.
• Create and maintain Memorandum of Understandings (MOU’s) between community playgroups, the PSO role and facilities where playgroups are held that clearly outline the rights and responsibilities of each partner.
• Develop and actively promote a collaborative network with community-based playgroup facilitators and other support services for the purpose of identifying and delivering professional development opportunities.
• To support activities related to the wider Inclusion and Service Planning team by participating in Best Start, Central Registration, PSFO and Playgroup initiatives.

The skills and experience you’ll bring to the role:

• Knowledge of and expertise in issues related to the needs of families and young children.
• Demonstrated ability in working with families in a community setting, specifically children 0-6 years.
• Understanding of the function of the position including relevant policies, regulations and precedents including Child Safe Standards.
• Knowledge of and expertise in working with CALD communities.
• Ability to identify family needs and expectations and respond accordingly.
• Demonstrated ability to develop collaborative relationships and partnerships with community and key stakeholders.
• Ability to communicate effectively and gain co-operation, both verbally and in written form with team members and key stakeholders and with families from diverse backgrounds and cultures.
• Relevant experience in working with families and young children and facilitating parenting programs.
• Experience in organising and leading children's events and activities will be well regarded.

Required Certifications & Qualifications:

• Appropriate tertiary qualifications in social science, early childhood services or social work. 
• Current driver’s licence.

For any enquiries, please contact Tania Ellul [email protected] To apply for this position please click on the “Apply” button below.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $81,672.54 per annum plus Superannuation
• Join the Waste and Sustainability Team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Supervise the day-to-day delivery of Public Litter Bin services, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions.

What you’ll be doing:

• Provide day-to-day leadership and supervision of Public Litter Bins team employees, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Participate in the recruitment, induction, training (internal and external), and performance management of Public Litter Bins team employees.
• Supervise the services delivered by the Public Litter Bins team, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained. 
• Regularly participate in service delivery, including the safe operation of required plant and equipment, to support resourcing and service provision, as required or requested. 
• Monitor service activities, ensuring they are delivered to a high standard, adhere to service level agreements, and that all relevant policy, legislation, and regulatory requirements.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. 
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the Public Litter Bin team is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor and report on the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide input into the development of the Kerbside Services unit's budget.
• Procure goods and services within delegation, and in accordance with Council’s procurement policy.

The skills and experience you’ll bring to the role:

• Demonstrated frontline leadership skills and ability to manage a diverse team of staff, preferably in waste, garbage collection, or another operational context within a Local Government environment.
• Experience and working knowledge of waste management, garbage collection (rear loaders), city presentation and/or operations.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Supervise the Public Litter Bins team.
• Well-developed customer service and communication skills, including the ability to communicate clearly in various mediums, with people from a variety of backgrounds.
• Ability to write reports and prepare external correspondence.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, or a related discipline with some experience working in the field, or lesser formal qualifications with relevant experience.
• Current Heavy Rigid drivers licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $81,672.54 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Supervise the day-to-day delivery of Litter and Dumped Rubbish services, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions.

What you’ll be doing:

• Provide day-to-day leadership and supervision of Litter and Dumped Rubbish team employees, to engage and inspire employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Participate in the recruitment, induction, training (internal and external), and performance management of Litter and Dumped Rubbish employees.
• Supervise the services delivered by the Litter and Dumped Rubbish team, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Regularly participate in service delivery, including the safe operation of required plant and equipment, to support resourcing and service provision, as required or requested.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030.
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the Litter and Dumped Rubbish team is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures.
• Actively monitor and report on the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide input into the development of the Waste Operation unit's budget, including fees and charges. 
• Procure goods and services within delegation, and in accordance with Council’s procurement policy.

The skills and experience you’ll bring to the role:

• Demonstrated frontline leadership skills and ability to manage a diverse team of staff, preferably in waste, litter and dumped rubbish, or another operational context within a Local Government environment.
• Experience and working knowledge of waste management, litter and dumped rubbish, city presentation and/or operations.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Assist the Coordinator with the development and implementation of policies, procedures and systems relating to litter and dumped rubbish prevention and collection.
• Supervise the Litter and Dumped Rubbish team.
• Highly developed and effective verbal and written communication skills, with proven experience in preparing procedures, policies, and reports, producing material that meets audience needs.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, or a related discipline with some experience working in the field, or lesser formal qualifications with relevant experience.
• Current Medium Rigid drivers licence. 
• Currently hold (or have the ability to obtain): 
• High Risk Dogging Licence 
• Vehicle loading crane <10mt competency ticket. 
• Electrical Spotters Registration

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $107,811.06 per annum plus Superannuation 
• Join the Waste and Sustainability 

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Manage and lead the Waste Strategy and Support unit to ensure that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, permits, licences, policies, regulations and directions.

What you’ll be doing:

• Provide effective leadership and management of the Waste Strategy and Support unit, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Develop leadership skills within the unit, maximising the contribution of the supervisor and employees.
• Coordinate, develop and oversee the services delivered by the Waste Strategy and Support unit, including but not limited to, community education, waste strategy implementation, bin contamination monitoring and management, and business support services across the Waste and Sustainability department.
• Ensure Waste Strategy and Support unit services are delivered to a high standard, adhering to service level agreements, safety, and industry standards, and in alignment with all relevant policy, legislation, and regulatory requirements. 
• Coordinate, plan, develop, and implement relevant actions from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030, ensuring the timely achievement of actions and requirements. Monitor and communicate the implementation status of actions and the progress of targets across the Waste and Sustainability department.
• Actively contribute to the development of the department Business Plan, ensuring the timely and effective delivery of actions related to the activities of the Waste Operations unit.
• Ensure the Waste Strategy and Support unit is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures.
• Coordinate, lead, and maximise the performance of the Waste Strategy and Support unit by participating in in the induction, recruitment, performance management and training (internal and external) of employees.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills, with a proven ability to manage and lead a small team, preferably within a Local Government environment.
• Experience and working knowledge across a number of functional areas in the waste industry.
• Experience, knowledge and understanding of a range of services disciplines, activities, and delivery within a Local Government environment.
• Knowledge and understanding of the Local Government Act and other Statutes and subordinate legislation as they relate to Council Service delivery.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Highly developed planning skills, including the ability to develop design and implement standards and policy across a range of activities.

Required Certifications & Qualifications: 

• Relevant tertiary qualifications in public policy, psychology, behaviour change, environmental science, management, or a closely related field, with relevant experience working in the field.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $81,672.54 per annum plus Superannuation
• Join the Waste and Sustainability

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Supervise the day-to-day delivery of City Presentation services, including shop and precinct cleaning, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions.

What you’ll be doing:

• Provide day-to-day leadership and supervision of City Presentation group employees, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Participate in the recruitment, induction, training (internal and external), and performance management of City Presentation employees.
• Supervise the services delivered by the City Presentation team, including shop cleaning, activity centre and precinct cleaning, small scale graffiti removal, issue reporting and litter removal, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Regularly participate in service delivery, including the safe operation of required plant and equipment, to support resourcing and service provision, as required or requested.
• Monitor the service activities, ensuring they are delivered to a high standard, adhere to service level agreements, and that all relevant policy, legislation, and regulatory requirements.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030.
• Ensure the City Presentation team is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures.
• Actively monitor and report on the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Operations Supervisor – City Presentation, Coordinator Waste Operations, Manager Waste and Sustainability, other departments, and other agencies.

The skills and experience you’ll bring to the role:

• Demonstrated frontline leadership skills and ability to manage a diverse team of staff, preferably in waste, city presentation or another operational context within a Local Government environment.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Sound knowledge of relevant contemporary resource recovery and waste management practice and legislation, including ensuring environmental compliance.
• Understanding of investigation processes and enforcement powers of authorised officers in relation to litter, illegally dumped waste, graffiti, and other city presentation matters within Victoria.
• Well-developed customer service and communication skills, including the ability to communicate clearly in various mediums, with people from a variety of backgrounds.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, or a related discipline with relevant experience working in the field, or lesser formal qualifications with substantial relevant experience.
• Current Medium Rigid drivers licence, with experience operating compact/footpath sweepers (preferred)

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $97,099.24 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Supervise the delivery of Resource Recovery Centre services, including gatehouse services, across both Sunbury and Campbellfield facilities, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions.

What you’ll be doing:

• Provide effective leadership and supervision to Resource Recovery Centre group employees, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Supervise, lead, and maximise the performance of the Resource Recovery Centre group by participating in in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the Resource Recovery Centre group, including gatehouse services, customer services, recycled good store operations, transfer station operations, and resource recovery ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Contribute to the ongoing process of plant and equipment assessment and replacement in consultation with teams, Coordinator Landfills and Resource Recovery Centres, and Fleet Services
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030.
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the Resource Recovery Centre group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Landfills and Resource Recovery Centres, Manager Waste and Sustainability, other departments, and other agencies.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills, with a proven ability to manage and lead a diverse team of multi-disciplinary staff, preferably in waste, Resource Recovery Centre, or another operational context within a Local Government environment.
• Experience and working knowledge of waste management and operations.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Sound knowledge of relevant contemporary resource recovery and waste management practice and legislation, including ensuring environmental compliance.
• Understanding of investigation processes reported incidents, hazards and near misses, providing recommendations and implementing improvements and changes.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, environmental management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (experience driving light vehicles off-road/at landfills preferred).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $69,746.76 per annum plus Superannuation
• Join the City Parks & Open Spaces team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Sports field Maintenance Officer is responsible for carrying out programmed mowing maintenance and improvement works at various Sports reserves, parks, and designated areas within the Hume municipality.

What you’ll be doing:

• Maintain and improve designated sports fields, passive reserve, and other recreational areas.
• Operate Tractors, Front Deck Mowers, Wide Area Mowers, Cylinder mowers, Trucks, Brush-cutters, and other turf related machinery to assist with the maintenance, improvement, and development of Council's assets.
• Inspect / report any damage, vandalism, and/or hazards at each work site prior to work commencing operations and where required report to team leader or relevant council officers.
• Assist in ensuring all staff members possess adequate knowledge equipment usage, including all relevant safety policies, procedures, and inductions.
• Ensure all plant and equipment is fully operational and returned to its allocated location at the end of each day’s usage.
• Assist in accurate recording of work undertaken, for the effective monitoring of the service.
• Assist in recording of plant and its usage of each work site.
• Drive various Council vehicles to transport staff, equipment, supplies to various work sites around the Hume municipality.

The skills and experience you’ll bring to the role:

• Demonstrated relevant knowledge and experience in the safe operation and maintenance of Tractors, Front Deck mowers, cylinder mowers, Wide Area Mowers, Trucks and associated plant and equipment.
• A basic understanding of requirements of the Occupational Health and Safety Act 2004 and relevant Safety Standards and Codes within the industry.
• Experience in maintaining and improving sport fields, parkland, and various open space reserves.
• Ability to deal with difficult situations with composure and personalism representing Council in a positive manner.
• Knowledge and practical application of pruning equipment.

Required Certifications & Qualifications: 

• Certificate III or higher qualification in Horticulture or relevant discipline is preferred but not essential.
• Medium Rigid Truck Licence is preferred but not essential.
• Current driver’s licence.

Please send message to Troy Haller on [email protected] , detailing why you are interested in the role and why you believe you are would be a suitable candidate to join the Hume City Council team. 

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $97,099.24 per annum plus Superannuation
• Join the Community Capacity Building team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As a Community Development Officer your role ensures that Council programs, services and projects are inclusive and accessible, adhering to Council’s Social Justice Charter. Support the community and partners to develop and implement community-based projects and initiatives that respond to social justice priorities within the municipality

What you’ll be doing:

• Lead the delivery of Community Development programming through effective project management, and evaluation.
• Implement and/or execute, actions under the Council Plan, Social Justice Charter, other key strategies and community engagement initiatives.
• Facilitate the progress of community capacity building projects and initiatives that enhance wellbeing, improve safety, celebrate diversity, inclusion and strengthen community and social cohesion.
• Identify community needs and factors that will influence community planning through examination of social research, community aspirations, demographic and social data, changing models of service provision and new policy directions.
• Liaise and collaborate with Council departments, the community and other stakeholders.
• Prepare and provide high quality reports pertaining to community development, capacity building and social inclusion projects and initiatives.
• Provide timely advice to the Team Leader Community Development regarding community wellbeing indicators and emerging trends and issues pertinent to the development of Council policies, plans and strategies.
• Apply community development principles in the execution of all responsibilities and duties both with internal and external interest groups. Ensure appropriate and adequate consultation with key stakeholders to resource capacity building activities in relation to community groups and community activity.

The skills and experience you’ll bring to the role:

• A degree or equivalent qualification in Social Sciences, Community Development or a related field, with a focus on community development and some experience, or lesser formal qualifications with substantial experience.
• Demonstrated experience in engaging multiple stakeholders, enhancing public participation and building community capacity through a variety of community development processes, practices and activities.
• Demonstrated experience working with diverse communities and understanding of cultural competency, social inclusion, diversity, inclusion and social justice principals.
• Proven facilitation, presentation, liaison and influencing skills with residents, community groups, other Council departments and organisations.
• Demonstrated experience in identifying funding opportunities, preparation of funding submissions and ability to manage contracts
• Ability to plan, implement, report on and evaluate projects, providing sound and timely advice, information and data on issues relating to diverse and/or disadvantaged communities.
• Ability to influence and drive internal and external structural change to support vulnerable communities to participate in community and work life.
• Highly developed written and oral communication skills including ability to prepare correspondence, reports, financial reports and acquittals.
• Current Driver's licence and Working with Children Check.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent, Full time
• $69,746.76 per annum plus Superannuation
• Join the City Parks & Open Spaces team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

In collaboration with the Area Arborist and Field Arborist, assist in the implementation of Council’s Tree Maintenance Program to ensure that trees are in a condition which benefits both the community and the Council.

What you’ll be doing:

• Implement works where required, as determined by industry standard tree assessment criteria to maintain trees in a safe and healthy condition.
• Prune and/or remove trees within the municipality where necessary, using elevated work platforms and associated equipment to carry out the tasks safely.
• Assist in the removal of fallen or damaged trees following storms and other emergency situations including work outside normal working hours as required.
• Ensure work site is appropriately signed, and that works are performed in a manner that ensures the safety of staff and the public.
• Ensure that tools and equipment are maintained in good working condition e.g. fuelled, oiled, mixing fuel when required, sharpened, etc.
• Implement Council’s People and Culture Policies regarding Equal Employment Opportunity, Occupational Health and Safety, and Training and Development.
• Assist crew members to ensure the safe operation of associated plant and equipment including demonstration and documentation of safe and responsible work practices, use, operation, and handling of chain saws, pruning and associated equipment in accordance with approved safety standards.
• Assist in identifying sites for tree planting throughout the municipality in underdeveloped parks, nature strips, median strips, roundabouts, and car parks.
• Undertake tree planting to be carried out in accordance with Council’s Street and Reserve Tree Policy.
• Assist in the gathering of data for indicators with the effective monitoring of the service.
• Assist in the identification of training needs and implementation of training to improve work practices of self and group.

The skills and experience you’ll bring to the role:

• Knowledge, skills, and experience in the competent operation of general pruning equipment and practices (AS 4373)
• Demonstrated ability and competence in the operation of Woodchippers, chainsaws (mechanical and hydraulic) and elevated work platform.
• Proven ability to use electronic works management systems in office and on field devices.

Required Certifications & Qualifications: 

• Relevant experience of general pruning equipment and practices (AS 4373)
• Progress toward achieving Certificate III or higher qualification in Arboriculture.
• UET20312 Certificate II in ESI – Powerline Vegetation Control
• Chainsaw Level 2
• Endorsed Truck License up to 13.9 tonnes GCM.
• E.W.P Operator’s Certificate
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $81,672.54 per annum plus Superannuation
• Join the Active Living team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Ensure the provision of high-quality aquatic and recreation opportunities to Hume City Council residents, by providing safe, friendly, inclusive and welcoming environments through leading the delivery of high-quality aquatic supervision, services and operations.

What you’ll be doing:

• Support the Coordinator Aquatic Services in the development and review of risk assessments, policies, procedures, and work instructions relating to Aquatic Supervision and Services. 
• These systems / processes will focus on ensuring the health, safety and service for all members of the public, staff and contractors using the facilities through compliance with the Safer Public Pools Code of Practice, Royal Lifesaving Society’s Guidelines for Safe Pool Operations and other relevant regulations, organisational Policies / procedures standards, guidelines, and industry best practises.
• This position is responsible for the implementation, monitoring and review of such systems / processes within the facility. 
• Support the Coordinator Aquatic Services in the development and review of risk assessments, policies, procedures, and work instructions relating to Aquatic Operations (including Water Quality and Pool Operations).
• These systems / processes will focus on ensuring the health and safety for all members of the public, staff and contractors using the facilities through compliance with the Public Health and Wellbeing Regulations, Water Quality Guidelines and other relevant regulations, organisational policies / procedures, standards, guidelines, and industry best practises.
• In conjunction with the Coordinator Aquatic Services, support the development and implementation of processes for Duty Supervisors to deliver high quality day to day operations in the key Aquatic Operation areas.  These include:
  • Aquatic Supervision: day to day rostering and management of lifeguards
  • Water Quality management: day to day monitoring (pool tests) and corrective actions (ie.  chemical dosing)
  • Pool Plant Operations: day to day monitoring (inspections), routine maintenance (backwashing / cleaning), troubleshooting common issues and a clear escalation process to address operational issues.
• In conjunction with the Coordinator Compliance and Safety, Coordinator Aquatic Services, Aquatic Operation Team Leaders at other Facilities and other relevant leaders, prepare and undertake Pool Safety Assessments on an annual basis.
• Support all leaders in providing professional development opportunities for staff, to promote skills development, building opportunities for staff to progress within the organisation.

The skills and experience you’ll bring to the role:

• Knowledge and demonstrated understanding of current recreation trends.
• Knowledge and demonstrated understanding of Royal Lifesaving Society ‘Guidelines for Safe Pool Operation’, and other relevant guidelines and regulations.
• Ability to gain cooperation and communicate both verbally and in writing to a broad range of people from diverse backgrounds and cultures.
• Effective public speaking and writing skills including the delivery of training relevant to Aquatic Services.
• Knowledge and demonstrated understanding of pool plant and equipment operation.
• Demonstrated promotional and public relation skills.
• Demonstrated ability to relate to and resolve problems, in general and with other Council departments in the provision of recreational services.
• Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly.

Required Certifications & Qualifications: 

• Tertiary qualifications relating to recreational management or a similar field OR relevant experience in aquatic operations management coordination and delivery.
• Current Pool Lifeguard Award.
• Current Provide First Aid (Level 2) Certificate.
• Aquatic Technical Operation (Pool Operation) Certificate or demonstrated experience, skills and knowledge in operating public pool plant and equipment.
• Current Employee Working with Children Check
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. 

• Fixed Term 12-month Contract, Full time.
• $97,099.24 per annum plus Super
• Join the City Lifestyle team.

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As a Venue Leader you will provide a service of excellence including coordinating and supporting the efficient operation of Venues within Sunbury and surrounding suburbs including Hume Global Learning Centre (HGLC) - Sunbury.

What you’ll be doing:

• Responsible for the co-ordination and smooth running of events at facilities within Sunbury and surrounding suburbs, liaising with all staff regarding the set up and pack down of hireable spaces.
• Develop and implement a Venue Strategic and Operational Plan to deliver a consistent, high quality, accessible facility and services that meet the priorities of the local community.
• Oversee the delivery of a comprehensive range of conference and community related services including venue promotion, conference equipment and the supervision of the preparation of conference facilities.
• Assist with the appropriate liaison of suppliers and contractors for the facilities including caterers, laundry suppliers, builders, AV Technicians etc.
• Provide support and assist as required with security arrangements for the facilities to help ensure security matters are dealt with appropriately and that the senior leadership team are kept informed.
• Ensure any purchases of equipment or maintenance work for the facilities are necessary / appropriate, fall within allocated budgets and are made in a timely and efficient manner.
• Assist with the provision of specialist advice to hirers and users regarding booking of facilities.
• Assess bookings for issues that should be raised with Team Leader Venues and Operations.
• Some evening and weekend work may be required especially for high level events including functions held at facilities outside Sunbury.

The skills and experience you’ll bring to the role:

• Tertiary qualifications in venue management or related discipline with experience in facility management or substantial relevant experience in operations and facility management with lesser formal qualifications.
• Experience in managing facilities including maintenance of facilities, liaising with contractors / suppliers and creating a positive experience for clients.
• High level written and verbal communication skills with an ability to deal with difficult customers and present a positive council image.
• Ability and experience in event supervision for functions including assigning tasks to staff, stock management, client liaison and supplier management to ensure a successful event.
• Experience in providing a high level of customer service to broad range of people from diverse backgrounds and cultures.
• Demonstrated skills in managing time, setting priorities and managing a number of tasks or projects simultaneously, to achieve a broad range of outcomes with minimal direction.
• Current Victorian Driver’s Licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Fixed term contract for 7 months, Full-time
• $75,252.28 per annum plus Superannuation
• Join the Planning & Development team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The role involves providing high-level office administration to support the Planning & Development Department, ensuring its functions and responsibilities are delivered accurately, efficiently, professionally, and in accordance with Council policies, procedures, and relevant legislation, while also delivering excellent customer service to both internal and external stakeholders.

What you’ll be doing:

• Ensure that all Departmental administrative tasks are undertaken in a professional and timely manner.
• Processing of applications, lodgments, referrals, advertisement and permit documentation, archive and file maintenance, data processing and mail, notices, orders, infringements, debtors, and invoicing. 
• Providing word and data processing support to the Planning & Development Department.
• Compile and process reports, submissions and other documents prepared by officers to customers, residents, ratepayers, and stakeholders including statutory authorities and Council’s other operational areas.
• Provide customer service, administrative support, and information to internal and external customers of the Planning & Development Department.
• Ensure that personal work plans, objectives and priorities are prepared and maintained to ensure personal workloads, timelines, and rosters are managed and achieved. 
• Ensure compliance with the relevant quality systems and policies of the Council.

The skills and experience you’ll bring to the role:

• Understanding of the functions, policies and procedures associated with the statutory planning and/or building control industry. 
• Well-developed knowledge of the various aspects and requirements of the Building and Development Approvals System in Victoria from a customer service and administrative perspective.
• The occupant is required to regularly liaise with internal and external customers.
• Ability to empathise with and respond to the needs and feelings of colleagues and customers in a constructive and positive manner. 
• Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly.
• Ability to gain co-operation and communicate both verbally and in written form with a broad range of people from diverse backgrounds and cultures.
• Highly developed interpersonal and communications skills. 

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Temporary, Full time
• $123,766.93 per annum plus Superannuation
• Join the Customer Experience team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The role involves the implementation of this strategy, stakeholder engagement leveraging customer feedback including complaints and ombudsman escalations, Customer Insights, as well as coaching and CX training across the entire organisation.

What you’ll be doing:

• Accountable for strategic development, delivery and adoption of customer orientated plans, frameworks, programs and measurements, with a view to influencing a customer-centric organisational culture.
• Deliver a matured CX program focused on customer journey improvements and general CX improvements using innovation and continuous improvement, which prioritises CX success measures.
• Competently project manage a range of significant, and culturally impactful projects to enhance the way Hume City Council delivers services to customers via all primary channels (including social media, web, face to face, artificial intelligence, chat bots, etc.)
• Work across Hume City Council to drive a CX culture and position the business to measure and support improving the performance of customer journeys - enabling the right mindset, skillset, and toolset.
• Lead CX transformation across the enterprise focused on customer journey improvements and general CX improvements using innovation and continuous improvement.
• Influence teams across Hume City Council (including the Customer Service Centres) with the mindset, skills, and tools needed to create behaviour change that delivers improvements.
• Position the Customer Experience department to deliver on the needed changes at a department level, supporting organisational performance across the organisation to achieve CX outcomes.
• Define, plan and implement programs of work required to implement the CX strategy and achieve performance objectives, including driving approval and implementation of initiatives, proposals and business cases.
• Analyse internal and external research, insights and business information to identify innovative initiatives and proposals that will streamline and elevate CX across all Hume City Council customer journeys.
• Lead (complex) projects to diagnose, evaluate and develop solutions to improve customer experience.
• Identify, scope and assess opportunities for improvement by performing data analysis of business and/or process performance and taking data from multiple sources, breaking it down and synthesising a plan of action around findings.
• Understand the needs of customers across any segment or life-stage, outlining options to ensure these needs are met and finally ensuring the execution provides a good customer experience.
• Identify skill gaps and provide solutions to them through learning and training opportunities for individuals or the team.
• Drive the ongoing development of a customer culture across the organisation, supported by effective policy and process frameworks, indicators of success, and skilled team members.

The skills and experience you’ll bring to the role:

• Qualifications: Holds a bachelor's degree or MBA in a relevant field such as business administration, marketing, psychology, or a related discipline.
• Customer Experience Expertise: Demonstrated understanding of customer experience principles, methodologies, and best practices within a local government context.
• Project Leadership: Proven track record of successfully leading customer experience initiatives and projects, including strategy development and implementation.
• Industry Knowledge: Comprehensive knowledge of industry trends, emerging technologies, and advancements in customer experience within the local government or public sector.
• Data Analysis: Ability to analyse data, identify trends, and make data-driven recommendations to enhance customer experiences.
• Financial Management: Experience in budgeting, resource allocation, and monitoring financial performance for customer experience initiatives.
• Stakeholder Engagement: Proven ability to collaborate with cross-functional teams, stakeholders, and community members to drive customer-centric change and manage customer feedback.
• Leadership Skills: Strong leadership abilities, including the capacity to influence, inspire, and foster a culture of superior customer experience.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent, Full-time
• $97,099.24 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As Operations Supervisor – City Presentation, you will play a pivotal role in ensuring the safe, effective, and efficient delivery of services to the Hume community.

What you’ll be doing:

• Provide effective guidance and supervision to City Presentation group employees, to engage and inspire employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Supervise, guide, and maximise the performance of the City Presentation group by participating in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the City Presentation group, including, shop cleaning, activity centre and precinct cleaning, road and pavement sweeping, graffiti removal, underground drainage cleansing, and city presentation compliance, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Contribute to the ongoing process of plant and equipment assessment and replacement in consultation with teams, Coordinator Waste Operations, and Fleet Services.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. ¡
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the City Presentation group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide input into the development of the Waste Operation unit's budget, including fees and charges. 
• Monitor expenditure, ensuring expenses are within budget and correctly allocated, providing regular reports on expenditure and forecasts to the Coordinator Waste Operations.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Waste Operations, Manager Waste and Sustainability, other departments, and other agencies. 
• Regularly report to the Coordinator Waste Operations on City Presentation group performance and issues, proposing and discussing solutions as needed.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills and ability to manage and lead a diverse team of multi-disciplinary staff, preferably in an operational context within a Local Government environment. 
• Demonstrated experience complying with and working to Occupational Health and Safety regulations, policies, and procedures.
• Experience and working knowledge of waste management and operations.
• Understanding of investigation processes and enforcement powers of authorised officers in relation to litter, illegally dumped waste, graffiti, and other city presentation matters within Victoria.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Demonstrate the ability to cultivate and sustain effective working relationships with a diverse array of stakeholders.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (Heavy Rigid licence and/or experience driving sweepers highly regarded).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid