Total 64 job vacancies by AccorHotel

As our Food and Beverage Operations Manager, you will play a pivotal role in shaping the dining experience at ibis Perth. You will be responsible for overseeing all food and beverage operations within outlet and on the event floor, ensuring a seamless experience for our guests while maintaining the highest standards of service and quality.

This dynamic position requires strong leadership, strategic thinking, and a passion for hospitality.

Your key responsibilities will include:
• Leading and managing all food and beverage operations, including restaurant, bar, and room service.
• Developing and implementing innovative service standards that enhance the guest experience.
• Collaborating with the Head Chef to create exciting menus that reflect current trends and guest preferences.
• Monitoring and controlling budgeted food and beverage costs while maximizing profitability.
• Ensuring compliance with health and safety regulations and maintaining impeccable hygiene standards.
• Training, mentoring, and inspiring a diverse team to deliver exceptional service.
• Gathering and analysing guest feedback to drive continuous improvement and satisfaction.
• Working closely with hotel management to align operational strategies with the vision for the refurbished venue.

Join us in crafting an extraordinary dining experience at ibis Perth, where your leadership and creativity can thrive!

Inspiring and engaging. As an Assistant Manager, you will show your leadership and interpersonal strengths to maximize the rooms operations, and ensure an exceptional guest journey.

What you will be doing:

• Lead and manage all aspects of the front office department and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• The Assistant Manager in the absence of the Front Office Manager and or General Manager is responsible for the day to day operations of the hotel across all departments
• Drive loyalty sign ups in line with Accor Hotels regional targets, Hotel specific targets and associated initiatives
• Taking initiative to ensure that interactions with our guests are positive and productive
• Providing guidance, supporting training and leading the Front Office team
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members
• implementing supporting agreed upon Revenue Management strategies and practices

We are seeking a highly skilled and experienced Portfolio Financial Controller to join our finance team. As a Portfolio Financial Controller, you will play a key role in overseeing the financial health of our diverse portfolio of projects, ensuring accurate financial reporting, and providing strategic financial guidance to support decision-making.

Keys duties include, but are not limited to the following:

• Provide financial leadership and oversee all facets of finance for three properties
• Ensure timely and accurate production of financial reports, data and P&L
• Complete Monthly forecasts and annual budgets
• Drive Team Member Engagement and promote a positive team culture
• Develop and implement effective strategies to enhance the profitability
• Deal with Management Agreements and owners  corporation matters

We are seeking a detail-oriented and proactive Finance Officer to join our finance team. This role provides flexibility within the Finance Department by supporting various financial functions, including but not limited to, processing credit applications, invoicing, debt collection, Accounts Receivable, Accounts Payable, general cashiering duties and payroll duties.

As an integral member of our team, the Finance Officer will ensure accurate financial transactions and timely reporting to support the hotel’s operations.

Keys duties include, but are not limited to the following:

• Assisting with weekly payroll processes, from processing, reviewing and submitting for payment, to management and statutory reporting.
• Supporting the month-end closing process by preparing account reconciliations and assisting with journal entries.

• Helping manage daily cash receipts, including reconciling cash, cheques, and foreign currency transactions.
• Maintaining accurate records of cash floats and assisting with monthly cash audits.
• Assisting with invoicing, debt collection, and follow-ups as needed.
• Providing general support to the Finance team with ad hoc tasks and compliance requirements.

This role is ideal for someone with 2 years’ experience, who wants to develop their skills and gain exposure to various financial processes in a supportive team environment.

We’re seeking a dynamic General Manager to lead one of Australia’s most iconic ibis properties through an exciting period of transformation. With a bold refurbishment underway and the imminent launch of an exciting restaurant concept, this is your chance to redefine the dining and hospitality experience in the heart of Perth.

This is more than a job; it’s your opportunity to leave a legacy, as it undergoes a transformative refurbishment!

Your responsibilities would include:

• Lead the hotel through its transformation, ensuring a seamless guest experience that sets new industry benchmarks.
• Drive the launch of an innovative restaurant concept that will redefine dining at ibis Perth, making it a must-visit culinary destination.
• Ability to add value to the Accor network building strong brand and customer loyalty
• Take a consistent and responsible approach to cost control Continuous improvement in regards to product and service quality   
• Lead and manage impactful capital expenditure initiatives, aligning them with the hotel's long-term strategic goals.
• Collaborate with the regional team to make high-level commercial decisions that secure the hotel’s competitive edge. 

As a Kitchen Hand, your role is pivotal in maintaining the sparkle of our kitchen. Your main responsibilities involve upholding cleanliness, including dishware, utensils, and workspaces, all while strictly adhering to hygiene standards. You are an integral part of the kitchen team, collaborating seamlessly to deliver exceptional dining experiences for our valued guests.

What you will be doing:

• Maintain impeccable hygiene while cleaning crockery, cutlery, glassware, and other kitchen equipment, using both commercial dishwashers and manual cleaning methods
• Carry out rubbish removal, sweeping and mopping of kitchen floors
• Disinfect and clean, ensuring the proper sequence of chemical usage
• Provide valuable support to our kitchen team, including various tasks such as basic food preparation, grating, peeling, chopping, and preparing batters, garnishes, and seasonings.

• Greet and welcome guests
• Be knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)
• Maintain hygienic food service techniques at all times.
• Maintain clean and neat presentation of Lounge bar and floor areas, following set opening, closing and daily procedures.
• Take responsibility for your designated section and station.
• Our Passengers are your first priority !

About the role
This role could be working across all areas of our F&B department including working in the hotel restaurant for the breakfast shift, working in the events helping run the day's conference and events, running room service in the evening or restocking the mini bars in our guest rooms.

The Role

We currently have an exciting opportunity for a Reservations Agent to join our team on a Part time bases approx. 3 - 4 days per week.

Reporting to the Reservations Manager, you will be responsible for:

• Coordination of final details for events handed over once the client contracts
• Taking final pre-payment
• Compiling event orders and running event order meetings
• Any admin related to events
• Posting charges
• Meeting and greeting clients whilst they are on site
• Sending out proposals and contracts
• Create Group Masters and update group information as it is received eg, rooming lists, arrival details and meals.
• Follow up information if not received.
• Liaise with other departments to ensure group requirements and special requirements are actioned.
• Ensuring all deposits are received prior to arrival and all invoicing is complete in a timely manner.
• Cross check accounts and finalise or send final accounts.
• Send 90/60/30 reminders to clients as needed.
• Constantly monitor all group reservations. Liaise with clients, input details into reservations system, release extra rooms and distribute information to other departments.

As Assistant Front Office Manager, you’ll play a pivotal role in leading our Front Office team to success. Reporting to the Rooms Division Manager your days will be dynamic—think managing day-to-day operations, inspiring your team, and ensuring that every guest feels welcome and valued. You'll work closely with a passionate team to uphold our brand standards and maximize both guest satisfaction and profitability.

What You’ll Be Doing:

• Supervising and supporting guest arrivals, departures, and overall experience.
• Working with the Rooms Division Manager on leading meetings and fostering a culture of collaboration and excellence.
• Managing room allocations, ensuring smooth check-in/check-out processes.
• Liaising with departments to ensure seamless operations.
• Coaching, mentoring, and inspiring the Front Office team to excel in their roles.
• Driving financial performance by managing budgets, rostering, and forecasting.

Reporting to our Executive Chef you will be responsible for food preparation for our breakfast buffet, a la carte, in room dining, and functions service. You will be required to maintain a clean and hygienic work environment, whilst ensuring a high-quality product. In this role you will be responsible for strict stock rotation and minimum wastage. You will be responsible for organising an assigned section and will need to ensure it runs efficiently and productively. You will be required to monitor stock daily, and advise the Sous Chef of product requirements in advance. Your duties include:

• Perform general or specialized cooking duties
• Ensure all food produced is in line with kitchen recipes and presentation standards
• Assist with the implementation and maintenance of programs to ensure high standards of cleanliness and organisation within the kitchen and related outlets
• Train or supervise other kitchen team members and promote flexibility and productivity

Novotel Perth Langley is looking for a passionate and collaborative Chef De Partie to join their team.

KEY RESPONSIBILITIES:

•Ensure food standards, preparation, presentation and cooking techniques meet hotel standards and maintained at that level. 

•Work with the kitchen brigade and take corrective action where appropriate if standards are not met.

•Strive continually for innovative, quality, value for money food, which is presented and served in the most complimentary way.

•Collate, photograph and cost all recipes.  Ensure they are followed accurately, and to the Hotel standards. Food is to be checked and tasted at all times and at the beginning of every service to check for freshness and quality.

•Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.

•Work closely with the front of house team to meet food and beverage operational objectives.

As a Food and Beverage Team Leader at Novotel Melbourne South Wharf, you will play a key role in delivering exceptional dining experiences for our guests. We are seeking a passionate and motivated individual who can lead our team during evening shifts, ensuring our hotel operate smoothly and efficiently. 

Key Responsibilities:

• Oversee the set-up, service, and breakdown of dining areas, ensuring a welcoming atmosphere for guests
• Supervise and delegate duties to ensure smooth daily operations in our outlets 
• Ensure the proper handling and settlement of customer accounts using our POS system.
• Ensure hotel and brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal

We are seeking a highly motivated and detail-oriented Group Reservations Agent to join our dynamic team at Novotel Melbourne South Wharf. As a Group Reservations Agent, you will play a key role in ensuring the seamless coordination of group bookings and reservations, providing exceptional customer service to both our clients and internal teams, within our portfolio hotels. Key duties include:

• Responsible for the management of all group bookings of 10 rooms or more.
• Handle enquiries for group bookings via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.
• Handle guest complaints and enquiries in an efficient and professional manner and ensure the Reservations Manager is informed of any guest feedback.
• Perform all reservations duties including making and entering reservations.
• Prepare group information sheets (group movements) and briefing of Hotel Stakeholders prior to arrival of group.
• Ensure a clear line of communication with other departments for special requests or other reservation-related matters.

The key responsibilities of the Sous Chef are

• Supervision of kitchen in the absence of the Executive or Head Chef. Delegate duties and responsibilities to kitchen employees to ensure service demands are met.
• Lead team members by setting a positive example. 
• Assist Head Chef with menu preparation and ensuring adequate supplies are available for expected service.
• Liaise with Restaurant team members regarding the availability of menu items, additions to the menu and any relevant changes.
• Maintain excellent presentation standards and cost control for all food and beverage outlets.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Works with and co-ordinates the work of cooks and stewarding team in the preparation and production of food as required.
• Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. 
• Ensure the highest possible standard of hygiene is practiced and maintained by the entire F&B Service team to meet Health & Safety regulations and food preparation guidelines.

The other critical responsibilities are

• Sustainability and compliance.
• Budget and personnel management responsibilities.
• Monitoring food production, ordering, cost, and quality and consistency on a daily basis ensuring financial performance and control.
• Ensure proper safety and sanitation of all kitchen facilities and equipment.

This is your chance to bring your skills and enthusiasm and work within a team with global experience.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Conference & Events Operations Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

 Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.

• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

Position Overview:
Novotel Perth Langley is seeking a passionate and detail-oriented Conference & Events Coordinator to join our team. In this role, you will manage the full lifecycle of contracted conferences and events—from planning through to on-site coordination and post-event follow-up. Your goal is to ensure client satisfaction and secure repeat business. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we want to hear from you.

Key Responsibilities:

• Coordinate event details with clients for secured bookings, including compiling event orders, on-site management, and post-event follow-up.
• Identify and leverage opportunities to upsell conference and event packages to maximize revenue.
• Host familiarization visits and site inspections for potential clients.
• Ensure seamless communication with clients to meet their expectations and deliver successful events.

Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.

Key Responsibilities:

• Promptly respond to client inquiries with professionalism and care.
• Conduct engaging venue tours, showcasing our event spaces.
• Collaborate with clients to customize event packages, ensuring their needs are met.
• Foster strong client relationships to increase contract conversions and ensure repeat business.
• Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
• Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
• Ensure a high level of customer service throughout the entire sales process.
• Coordinate event details across departments to ensure seamless execution and customer satisfaction.

Additional Responsibilities:

• Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
• Respond to group booking inquiries promptly via email or phone.
• Cultivate high-value client relationships with proactive sales strategies.
• Maximize revenue opportunities in group reservations, conferences, and events.
• Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
• Conduct sales inspections and familiarization visits to promote the hotel's offerings.
• Represent the property at trade events and industry functions.
• Create and coordinate social media posts to enhance brand visibility.

As an Accounts Receivable Clerk, you will play a vital role in managing the reconciliation of payments, invoicing and credit control of our hotel. You will ensure accurate billing, maintain financial records, and provide outstanding support to our team. Your attention to detail and commitment to accuracy will help us maintain our high standards of financial integrity.

Your key responsibilities will include:

• Processing accounts receivable transactions, including billing and invoicing.
• Reconciling customer accounts and ensuring timely collections.
• Maintaining accurate financial records and documentation.
• Assisting with the preparation of financial reports and statements.
• Responding to customer inquiries regarding billing and payment issues.
• Collaborating with other departments to ensure smooth financial operations.

You will be well-organised, detail-oriented, and possess strong communication skills, contributing to a positive work environment and exceptional service for our guests.

We are seeking an energetic and enthusiastic Maintenance Technician to ensure the smooth and efficient running of the Hotel's maintenance including preventative, predictive and reactive works.

In this role you will help to maintain the building, plant, equipment, fixtures and fittings, using safe working practices, protecting the asset and ensuring it remains a functional, pleasant and safe environment for all customers both internal / external.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Assistant Food & Beverage Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

• Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.
• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

Reporting to the Food & Beverage Manager, as a Barista, you’ll be at the heart of our guests' experience, crafting quality coffee and beverages with care. You will create a warm and welcoming atmosphere, providing excellent customer service while delivering high-quality coffee consistently. Your responsibilities will include:

• Preparing and serving high-quality espresso coffee and other beverages.
• Assisting guests with menu options and dietary requirements.
• Maintaining cleanliness and hygiene standards in your station and service areas.
• Collaborating with the restaurant team to ensure smooth and efficient service.
• Ensuring orders are written clearly and correctly for the kitchen and cashier.
• Completing all other F&B Attendant duties, as required.

As a Food and Beverage Team Member at Hop & Huddle, you'll play a key role in providing exceptional service to our guests. We are renowned for our extensive beer selection, mouthwatering smoked food, and indulgent milkshakes. If you have a passion for these culinary delights and thrive in a fast-paced, dynamic setting, we want to hear from you!

As a Food & Beverage Attendant you will:

• Take orders and serve food and beverages with a friendly and positive attitude
• Provide recommendations on beer & wine pairings, smoked dishes, and milkshakes
• Ensure prompt and accurate delivery of orders
• Maintain cleanliness and organization in the dining and bar areas
• Uphold high standards of customer service to create a memorable dining experience
• Collaborate with team members to ensure smooth operations

Join a collaborative, friendly and passionate team across three portfolio properties to scope new opportunities, build rapport with clients to convert business across multiple market segments, while offering excellent customer service. No day is the same and opportunities for career growth is immense.

What you will be doing: 

• Proactively respond to sales enquiries through a variety of channels in a professional and timely manner.
• Prepare tailored client quotations and contracts, follow up, site inspection organisation with sales processes to effectively convert business opportunities.
• Build rapport and effective business relationships with professional, friendly process.
• Develop strong internal departmental communications and relationships with Revenue, Reservations, F&B, Front Office, hotel partnerships.
• Coordinate social media, marketing and PR campaigns.
• Train and develop deep knowledge across property portfolio.
• Manage enquiries in Accor systems and reporting processes.
• Work effectively in a team as well as independently.

What you’ll be doing:

• Food preparation for breakfast, lunch, dinner, room service, functions and buffet service.
• Maintain a clean and hygienic work environment whilst ensuring a product of high quality and presentation standards. 
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned.
• Ensure all food produced is in line with kitchen recipes and standards.
• Check all food is stored and handled correctly as per current food health and hygiene regulations.
• Monitor daily kitchen food and product requirements and advise the supervisor of these well in advance.
• Assist and liaise with chef on duty as required.