Total 36 job vacancies by AccorHotel

In this crucial role, you will be responsible for maintaining the highest standards of cleanliness and guest comfort across all guestrooms and public areas, ensuring that every corner reflects the excellence of our hotel brand. Your leadership will have a direct impact on guest satisfaction, while driving operational success within the housekeeping department.

Key Responsibilities:

• Lead and inspire the housekeeping team to maintain high standards of cleanliness in guestrooms and public areas.
• Set and achieve productivity and expenditure targets in collaboration with the General Manager.
• Recruit, train, and mentor housekeeping staff to build a motivated, skilled, and high-performing team.
• Manage rostering, ensuring proper staffing levels are maintained, and oversee the accurate completion of timesheets.
• Address guest complaints and ensure feedback is shared with the Front Office Manager.
• Maintain accurate inventory of supplies, linens, and guest amenities.
• Oversee laundering processes, ensuring quality and timely return of linen and uniforms

If you’re ready to make an impact and drive performance, apply today and join our exceptional team.

In this role, you will manage all aspects of event coordination, from the planning stages through to post-event follow-up, ensuring a seamless experience for our guests. You will work with a variety of events, including weddings, meetings, and corporate functions, while collaborating with internal teams to ensure successful outcomes.

Key Responsibilities:

• Manage the full lifecycle of conferences and events, from coordination and billing to post-event follow-up, ensuring client satisfaction
• Communicate with clients and the internal team, preparing Banquet Event Orders
• Build and maintain strong relationships with clients, ensuring effective communication and a smooth planning process
• Collaborate with operational teams and on-site partners to ensure events are executed flawlessly
• Oversee invoicing and payments, ensuring all financials align with contract terms and schedules

Join our team and play a key role in creating exceptional events that leave lasting impressions!

In this role, you will create a welcoming experience for our guests from arrival to departure through thoughtful, personable, and genuine hospitality. You’ll handle requests with a smile, ensure accurate reservations and billing, and play a key part in maximizing occupancy and revenue. Additionally, you'll manage phone calls, coordinate transportation and luggage services, recommend local attractions, and assist with portering duties as required.

You will have the opportunity to build meaningful connections with our guests and set the standard for exceptional service. If you’re passionate about delivering outstanding hospitality, we invite you to join our dynamic team at Pullman Cairns International.

We are seeking a dedicated and detail-oriented Night Auditor to support our overnight operations at the hotel, providing coverage during our team members' annual leave.. In this casual role, you will play a key part in ensuring a smooth and efficient overnight experience while delivering friendly and professional service to our valued guests.

Your key responsibilities will include:  

• Managing guest accounts, posting charges, reconciling payments, and generating daily reports in close collaboration with the Night Manager.
• Providing exceptional customer service during guest check-ins/check-outs and assisting with inquiries at the Front Desk.
• Ensuring clear and effective communication of any issues during handovers at the start and end of each shift.

In this dynamic role, you'll support both reservations and front office operations while taking on the following responsibilities:

• Handle guest reservations and inquiries with precision and professionalism
• Maintain a positive, sales-driven approach through phone, email, and in-person interactions
• Drive Accor's loyalty program by collaborating with front office and reservations teams to meet enrollment targets.
• Maximize occupancy and rates by identifying upsell and cross-sell opportunities
• Ensure smooth check-in/check-out experiences while prioritizing guest satisfaction
• Assist with inventory control and rate management to optimize hotel performance
• Operate phone systems efficiently and support with portering duties as needed

If you're a motivated, detail-oriented team player ready to make an impact, we invite you to apply.

We’re looking for a detail-oriented Hotel Accountant to drive timely payments and streamline financial operations. In this pivotal role, you’ll reconcile accounts, generate insightful reports, and collaborate with departments to boost profitability. If you thrive in a fast-paced environment and want to make a real impact, we invite you to apply!

Key Responsibilities:

• Process timely payments for creditors and expenses, ensuring proper documentation.
• Reconcile payments with financial statements and maintain organized records.
• Execute month-end procedures and generate insightful reports.
• Support payroll and notify superannuation companies of team changes.
• Conduct accurate cashiering and manage cash banking efficiently.
• Assist with tax requirements and General Ledger reconciliations.
• Provide coverage during team members' annual leave and tackle additional finance tasks as needed.

Salary: $73,359 + 11.5% Superannuation

We are seeking passionate and energetic individuals to join our team as Kids Activities Attendants. In this role, you will create and lead fun and engaging activities and programs tailored for children staying at our hotel.

Key Responsibilities:

• Plan and facilitate a variety of indoor and outdoor activities, including arts and crafts, games, sports, and educational workshops.
• Ensure the safety and well-being of all participating children by adhering to proper supervision protocols.
• Foster a positive and inclusive environment where children can learn, play, and socialize with their peers.
• Communicate effectively with parents and guardians to provide updates on activities and address any specific needs or concerns.
• Collaborate with other hotel team members to coordinate logistics and ensure the smooth operation of the kids' holiday program.

As a Spa Therapist, you'll welcome guests and deliver spa treatments that exceed expectations, from massages to facials, all while adhering to our high standards of professionalism and hygiene.

You’ll also maintain up-to-date knowledge of our products and treatments, anticipating guest needs and providing tailored recommendations. Your ability to handle enquiries and resolve issues will enhance our clients' experiences. With an eye for detail and a commitment to impeccable grooming, you’ll play a key role in creating a serene spa atmosphere. Join us in making memorable moments for our guests while thriving in a supportive environment!

Our Housekeeping department plays a crucial role in our hotel's success, with Room Attendants responsible for maintaining the immaculate condition of all rooms. Reporting directly to the Executive Housekeeper, your key responsibilities will include:

• Upholding the highest standards of cleanliness in guest rooms, storage areas, and corridors.
• Managing stock levels for linen, minibar items, and essential room supplies.
• Following proper procedures to report any lost property.

As Commis Chef, you’ll assist our chefs in preparing and cooking meals across various outlets, including breakfast, dinner, and room service. We’re looking for a versatile candidate who can work across multiple sections, including cold larder, à la carte, and breakfast. You'll manage mise en place, monitor stock levels, and ensure all food is stored according to the highest health and hygiene standards.

As a vital team player, you’ll efficiently oversee your section, maintain strict stock rotation, and ensure every dish meets our top-quality standards. We seek candidates who are passionate about cooking, thrive in a fast-paced environment, and are eager to grow and develop their careers within Accor. If you're ready to contribute to our kitchen’s success and see a future with us, we invite you to apply.

We are currently seeking an experienced Bar Attendant to join our food and beverage team at Coco’s Kitchen + Bar. This part-time opportunity comes with a minimum guarantee of 20 hours per week. In this vital role, you will craft a variety of expertly made beverages while ensuring our guests feel warmly welcomed and well cared for.

Your responsibilities will include maintaining a well-stocked and spotless bar, handling transactions efficiently, and contributing to a vibrant atmosphere that encourages relaxation and enjoyment. In addition to your bar duties, you will occasionally assist in other areas of the restaurant, allowing you to further enhance your skills and contribute to the overall guest experience.

If you have a passion for handcrafted beverages, strong multitasking abilities, and a commitment to excellence, we invite you to bring your talents to our team. Join us in creating memorable experiences for our guests!

In this pivotal role, you’ll collaborate closely with department heads to ensure seamless operations and drive strategies that align with our property’s strategic and sales goals. Partnering with the General Manager and Executive Committee, you’ll play a crucial role in setting and achieving annual revenue targets, while overseeing departmental functions and managing budgets. Your leadership will be instrumental in guiding the team, enhancing employee engagement, and keeping everyone aligned and motivated. Reporting directly to the General Manager, you’ll provide regular updates on operational achievements and key issues.

With your extensive experience in hotel management, strong financial expertise and talent for leading and inspiring teams, you'll have the chance to make a significant impact and advance your career. This role offers a clear pathway to a General Manager position with a leading global hospitality brand.

Our Housekeeping department is the heart of our hotel's operations, with Housepersons playing a pivotal role. As a Houseperson, you will:

• Support the team by delivering hotel linen, chemicals, and laundry.
• Handle heavy lifting tasks.
• Deliver guest requests to rooms
• Maintain impeccable property presentation, hygiene, and cleanliness.
• Ensure corridors are free of trays, linen trolleys, or cages.
• Contribute to delivering an outstanding guest experience and ensuring smooth hotel operations.

Are you a skilled and resourceful handyperson seeking a new challenge? We’re on the lookout for a versatile individual with a broad range of maintenance knowledge. Your role will involve:

• General upkeep of guest rooms
• Handling various repairs throughout the resort
• Conducting preventative maintenance and swiftly addressing out-of-order rooms

We value experience in maintenance, strong problem-solving skills, attention to detail, and effective communication. In return, we provide a supportive work environment and opportunities for professional growth.

Are you a skilled finance professional looking to make a significant impact? Join our distinguished property as a Finance Officer, where you’ll manage both payroll and accounts payable functions. We’re offering a full-time position, but experienced candidates seeking part-time hours are also encouraged to apply.

In this pivotal role, you’ll be the driving force behind our payroll operations, ensuring precision and efficiency in every transaction. You’ll handle all payroll-related queries, manage employee status changes, and uphold compliance with Awards and regulations. Additionally, you’ll play a key role in exciting payroll projects that contribute to our overall success.

Your responsibilities will extend to overseeing accounts payable, where you'll verify invoice accuracy, ensure proper authorization, and maintain up-to-date vendor information. You’ll also code invoices, reconcile ledgers, prepare payment runs, manage supplier statements, and handle accruals with meticulous attention to detail.

As Director of Engineering, you will oversee all aspects of building maintenance, from planned preventive measures to emergency repairs, ensuring our property remains in pristine condition. Your expertise will guide the effective management of outsourced services, adherence to contracts, and sustainability programs. You'll also manage utility consumption, enhance energy and water efficiency, and maintain compliance with Australian Standards and safety regulations. Your leadership will ensure our hotel’s assets are optimized, and external areas are maintained to our high brand standards.

Financial acumen is key as you assist in controlling expenditure and managing CAPEX projects. Your strategic oversight will be crucial in selecting suppliers, tracking project completion, and ensuring cost-effective operations. As a vital link between the engineering department and the broader hotel team, you will drive efficiency, maintain high standards, and ensure every detail contributes to an exceptional guest experience.

Our Housekeeping department is vital to our hotel's success, with Room Attendants ensuring the immaculate upkeep and cleanliness of all suites and rooms in the property. Reporting directly to the Executive Housekeeper, you will:

• Maintain the highest standards of cleanliness in guest rooms, storage areas, and corridors.
• Manage stock levels for linen, minibar items, and room essentials.
• Follow proper procedures to report any lost property.

We are looking for a passionate and energetic individual to join our team as a Kids Activities Attendant. In this role, you will create and lead engaging activities and programs specifically designed for children staying at our hotel.

Key Responsibilities:

• Plan and execute a variety of indoor and outdoor activities, including arts and crafts, games, sports, and educational workshops.
• Ensure the safety and well-being of all participating children by following proper supervision protocols.
• Foster a positive and inclusive environment where children can learn, play, and socialize with their peers.
• Communicate effectively with parents/guardians to provide updates on activities and address any specific needs or concerns.
• Collaborate with other hotel team members to coordinate logistics and ensure the smooth operation of the kids’ holiday program.

Your expertise will be vital in preparing occupancy and revenue forecasts, optimizing room availability, and training and supporting the team. You will manage promotional specials, maintain strong product knowledge of the hotel and local area, and actively promote upselling.

Additionally, you will oversee group and conference reservations, coordinating with event organizers to manage room blocks and ensure smooth operations. You will attend weekly yield meetings to review occupancy periods, events, and opportunities. Fostering clear departmental communication and maintaining a culture of excellence will be crucial to your role. Join us to make a significant impact and create memorable experiences for our guests.

As Talent & Culture Executive, you'll partner with our leadership team to foster a positive workplace culture and provide crucial guidance on recruitment, training and development, and employee relations. Your role will be pivotal in ensuring our team members thrive, both operationally and corporately, through effective performance management and strategic support.

You will collaborate with a portfolio team to identify opportunities to streamline and improve processes across five incredible Accor properties. Additionally, you'll assist with the recruitment process, from screening candidates to onboarding new team members, ensuring compliance with all relevant policies and regulations. By promoting a culture of inclusion and safety, you'll contribute to our hotel's exceptional standards and enhance our reputation as an Accor ambassador.

We’re seeking an enthusiastic Guest Service Agent to create memorable experiences for our guests. In this role, you’ll warmly welcome guests from arrival to departure, handle requests with a friendly demeanor and ensure reservations and accounts are managed accurately. You'll contribute to maximising occupancy and revenue, while efficiently managing phone calls, coordinating transportation and luggage services, recommending local attractions, and assisting with portering duties as needed.

As a valued member of our team, you’ll have the opportunity to add your unique personal touch to each guest’s experience, making every stay special. If you’re passionate about delivering outstanding service, we’d love for you to join our friendly team at Novotel Cairns Oasis Resort.

Our Housekeeping department is the heart of our hotel's operations. Our Room Attendants play a crucial role in ensuring the immaculate upkeep and cleanliness of all suites and rooms. Reporting directly to our Executive Housekeeper, your primary responsibilities will include cleaning guest rooms and public areas to the highest standard, maintaining appropriate stock levels of linen, minibar items, and guest amenities, and reporting any lost property in accordance with proper procedures.

Join our vibrant team as a Food and Beverage Attendant with a special focus on barista duties! We are seeking an enthusiastic individual who takes pride in delivering warm, welcoming service and expertly crafting the perfect cup of coffee. Your friendly demeanour, keen attention to detail, and ability to excel in a fast-paced environment will play a crucial role in creating an unforgettable dining experience for our guests.

If you have a passion for coffee, exceptional multitasking skills, and a commitment to excellence, we invite you to bring your talents to our team.

The Sous Chef leads the kitchen brigade with the guidance of the Executive Chef. This position is responsible for managing the output from the kitchen and ensuring quality assurance, food management processes, and recipe consistency are all at expected standard. Key duties of the role include: 

• Able to work with the Executive Chef to supervise the quality and consistency in outlet as well as all function orders.
• Oversee cost control and budgeting, and be able to identify opportunities for improvement of food/labor costs. 
• Be involved in Recruitment, Training and Development of the culinary team. 
• Maintain knowledge of local competition and suppliers as well as keep up with general industry trends.
• Generous salary - $85,000 plus superannuation. 

The responsibilities of this position encompass the acquisition of meeting, conference, and event business, starting with the compilation of quotes and contracts, organising and executing site inspections, through to post-event follow-up. We seek a hospitality professional who has excellent attention to detail and takes genuine pleasure in welcoming and attending to our clients with care and authentic hospitality.

• Oversee organisation of conference / event from confirmation to post-event, supporting coordinators to ensure client satisfaction.
• Provide detailed quotes, and follow up to secure and contract conference and events business.
• Co-ordination and production of conference collateral material, i.e., conference kits, direct mail pieces, in collaboration with the Director of Sales
• Assist in the maintenance of conference database of key contacts / clients.
• Provide assistance in the formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
• Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.