We’re seeking an enthusiastic Guest Service Agent to create memorable experiences for our guests. In this role, you’ll warmly welcome guests from arrival to departure, handle requests with a friendly demeanor and ensure reservations and accounts are managed accurately. You'll contribute to maximising occupancy and revenue, while efficiently managing phone calls, coordinating transportation and luggage services, recommending local attractions, and assisting with portering duties as needed.
As a valued member of our team, you’ll have the opportunity to add your unique personal touch to each guest’s experience, making every stay special. If you’re passionate about delivering outstanding service, we’d love for you to join our friendly team at Novotel Cairns Oasis Resort.
