Total 19 sales manager job vacancies in East Perth

We’re seeking a dynamic General Manager to lead one of Australia’s most iconic ibis properties through an exciting period of transformation. With a bold refurbishment underway and the imminent launch of an exciting restaurant concept, this is your chance to redefine the dining and hospitality experience in the heart of Perth.

This is more than a job; it’s your opportunity to leave a legacy, as it undergoes a transformative refurbishment!

Your responsibilities would include:

• Lead the hotel through its transformation, ensuring a seamless guest experience that sets new industry benchmarks.
• Drive the launch of an innovative restaurant concept that will redefine dining at ibis Perth, making it a must-visit culinary destination.
• Ability to add value to the Accor network building strong brand and customer loyalty
• Take a consistent and responsible approach to cost control Continuous improvement in regards to product and service quality   
• Lead and manage impactful capital expenditure initiatives, aligning them with the hotel's long-term strategic goals.
• Collaborate with the regional team to make high-level commercial decisions that secure the hotel’s competitive edge. 

As Assistant Front Office Manager, you’ll play a pivotal role in leading our Front Office team to success. Reporting to the Rooms Division Manager your days will be dynamic—think managing day-to-day operations, inspiring your team, and ensuring that every guest feels welcome and valued. You'll work closely with a passionate team to uphold our brand standards and maximize both guest satisfaction and profitability.

What You’ll Be Doing:

• Supervising and supporting guest arrivals, departures, and overall experience.
• Working with the Rooms Division Manager on leading meetings and fostering a culture of collaboration and excellence.
• Managing room allocations, ensuring smooth check-in/check-out processes.
• Liaising with departments to ensure seamless operations.
• Coaching, mentoring, and inspiring the Front Office team to excel in their roles.
• Driving financial performance by managing budgets, rostering, and forecasting.

At the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as Assistant Night Manager on a Full-Time basis.

You will:

• Provide efficient service for guest registration and departure
• Offer and maintain highest level of customer service to the guests at all times
• Carry out tasks as specified by the Night Manager and or Front office Assistant Manager. 
• Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transactions for all outlets.
• Maintain accurate guest accounts and provide precise, helpful information
• Ensure safety of all guests and employees and coordinate with other hotel departments for any maintenance or emergency needs
• Monitor security and safety protocols, including surveillance systems and building access.
• Provide leadership and guidance to staff during the night shift.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Conference & Events Operations Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

 Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.

• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.

Key Responsibilities:

• Promptly respond to client inquiries with professionalism and care.
• Conduct engaging venue tours, showcasing our event spaces.
• Collaborate with clients to customize event packages, ensuring their needs are met.
• Foster strong client relationships to increase contract conversions and ensure repeat business.
• Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
• Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
• Ensure a high level of customer service throughout the entire sales process.
• Coordinate event details across departments to ensure seamless execution and customer satisfaction.

Additional Responsibilities:

• Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
• Respond to group booking inquiries promptly via email or phone.
• Cultivate high-value client relationships with proactive sales strategies.
• Maximize revenue opportunities in group reservations, conferences, and events.
• Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
• Conduct sales inspections and familiarization visits to promote the hotel's offerings.
• Represent the property at trade events and industry functions.
• Create and coordinate social media posts to enhance brand visibility.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Assistant Food & Beverage Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

• Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.
• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

We have an outstanding opportunity to join our Front Office team as a Duty Manager! 

The role reports directly to the Front Office Manager and to the Director of Operations your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Assist with the management of all operational departments as required
• Management of roster, costings and forecasting
• Professional development of Guest Service Agents to ensure strong succession planning
• Involvement in and management of setting KPI's for Front Office & guest satisfaction
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Overseeing of whole guest experience from Reservation through to departure.
• You are naturally a confident person who is able to approach people and initiate conversation.
• You are able to manage your time and can handle juggling numerous tasks at once and have experience. 

We are currently seeking a full time Reservations Manager to lead our fantastic reservations team. Reporting directly to our Commercial Director, this role will see you ensuring that the correct procedures are used in receiving, processing and confirming hotel reservations, working closely with our Director of Revenue in ensuring maximum yield.

Particular responsibilities will include: 

• Lead and support the reservations team, providing guidance and resolving queries.
• Respond promptly to reservation requests, ensuring accurate recording in the system.
• Maintain the Opera Reservations system, updating rates, availability, and mail messages.
• Review no-shows and provide follow-up details to the Assistant Manager.
• Ensure all reservations are up to date in the Property Management System (PMS).
• Verify regular client reservations for accuracy and quick check-ins.
• Monitor occupancy, apply stop-sell in PMS when needed, and inform relevant departments.
• Manage group reservations, ensuring accuracy in rooming lists and special requests.
• Reconfirm arrivals and pass necessary information to the Front Desk.
• Maintain and update guest history, sharing insights with management.
• Anticipate busy periods, manage allotments, and ensure proper utilization.
• Apply yield management practices and participate in monthly strategy meetings.
• Verify rate manuals and ensure accuracy of rates in the system.
• Collaborate with sales to forward leads and provide feedback on corporate markets.
• Ensure open communication between Front Office and Reservations teams.
• Complete daily tasks such as filing, correspondence, and reporting.
• Adhere to Emergency Communication protocols for media inquiries.
• Perform other duties as assigned by the manager.

There is a unique opportunity for an experienced guest experience professional to join our leadership team as Rooms Division Manager on a full-time basis.

As the Rooms Division Manager, you will oversee Front Office and our outsourced Housekeeping team, ensuring a seamless guest experience while achieving departmental revenue and profitability goals. You will uphold our commitment to safety, compliance, and exceptional service standards.

You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great benefits. #WeAreHeartists

In this role you will:

• With a hands-on approach, effectively manage daily operations to achieve a reputation as a market leader in individualised customer focused service in the hotel locality.
• Ensure teams are well-versed in the Accor Live Limitless loyalty program and VIP guest recognition protocols.
• Foster effective communication between departments to enhance overall guest satisfaction and operational efficiency.
• Ensure hotel targets around RPS, NPS, Loyalty and room upselling are met to ensure KPI’s are achieved.
• Maintain impeccable standards of cleanliness and maintenance in all guest-facing and back-of-house areas.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Conduct regular inspections and implement preventive maintenance programs as needed.
• Lead comprehensive monthly departmental meetings to review procedures.
• Recruit, manage, train, develop and inspire the team at all levels and drive team member engagement.
• Conduct performance appraisals, provide constructive feedback, and support career development.
• Monitor costs and adjust strategies to meet budget guidelines effectively.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Assistant Food & Beverage Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

• Assisting the Food & Beverage Manager with day to day operations of all Food & Beverage outlets, Conferencing as well as Room Service.
• Maintain a constant focus on providing excellent guest experience at all times.
• Lead, mentor and train the food & beverage team, ensuring a fun and energetic working environment.
• Assist with induction of new team members.
• Maintaining clean and presentable F&B outlets.
• Positively handling guest complaints.
• Be willing to assist other departments when required.

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

Are you an enthusiastic and dynamic individual with a passion for the hospitality industry? Do you possess exceptional communication and negotiation skills? If so, we have the perfect opportunity for you to join our team as a Sales Manager for our newly refurbished Mercure Perth on Hay.

As a Sales Manager, you will be an integral part of our growth strategy, responsible for identifying and developing new business opportunities to drive revenue and expand our client base. Your primary responsibilities will include:

• Proactively identifying potential business partners, corporate clients, event planners, inbound operators and travel agencies to establish and nurture strong relationships.
• Collaborating with the marketing team to create and implement effective sales strategies, campaigns, and promotions to attract new business.
• Conducting market research to identify trends, competitive analysis, and opportunities for expansion.
• Pitching our hotel's unique offerings to potential clients and partners through persuasive presentations and negotiations.
• Managing the end-to-end sales process, including lead generation, prospecting, proposal creation, contract negotiation, and closing deals.
• Developing and maintaining a detailed understanding of the hotel's facilities, services, and packages to effectively communicate value propositions to clients.
• Attending industry events, trade shows, and networking sessions to enhance brand visibility and build a strong professional network.
• Collaborating with cross-functional teams at Accor’s Salter Brothers Portfolio Office, including operations, marketing, and finance, to ensure seamless execution of client agreements.

About the role

Reporting to the General Manager, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. 

You should have proven record as a hunter and converter of business in a number of market segments. You will form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve revenue targets and maximise profitability across the business.
• Execute sales strategies for the Hotel within designated region across all market segments.
• Conduct needs analysis relating to sales of each of the hotel to determine areas requiring particular focus.
• Act as primary point of contact for Hotels including the coordination and leadership of site inspections to assist conversion
• Manage the Hotel RFP submissions and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Oversee the negotiation of contracts and agreements with clients, ensuring terms are favourable and align with company objectives.
• Support and champion the loyalty culture throughout the region including hotel recruitment, activation and member engagement initiatives.
• Drive sales activity within region including leveraging meeting planner to drive C&E revenues.
• Proactively engage with C&E sales and delivery of product.
• Maintain a comprehensive level of property product knowledge and actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features
• Work collaboratively with Marketing and Revenue to ensure room night and revenue targets are appropriately supported.

To be successful in this role you'll have demonstrated excellence in these fields at a similar level as well as outstanding internal stakeholder and owner management, understanding of brand delivery and the ability to impact and influence the overall business agenda and execution. You'll bring great knowledge and experience, be forward thinking and inspirational with a warm and approachable manner.

What we need from you

To be successful in this role you will demonstrate commercial acumen by maintaining awareness of unfolding business performance, market influences and trends as well as commercial agility by adapting tactics and plans to enable the hotel's businesses to stay ahead of the curve.

This is a challenging and multifaceted role which will see you managing a small team and applying a service focused approach to managing contractor and guest requirements. You will work with external contractors and suppliers for scheduled maintenance. In a nutshell, you will be responsible for the maintenance and upkeep of the rooms, facilities and common areas of the property. This role will draw on your proactive approach and ability to multi-task and prioritise.

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

This full time  Assistant Manager - Nights  role reports directly to the Front Office Manager, you will be responsible for supervising and training the Front Office team and all guest interactions that occur overnight.

As a Assistant Manager (nights), your tasks and responsibilities will consist of, but are not limited to the following:

• Effectively manage the daily reconciliation of the Hotel outlets including reception
• Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift
• Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotel's overnight operation
• Deliver guest service to all guests and handle any guest complaints
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered to.
• Provide guidance, support training and leadership to all employees
• Assist in all areas of the Hotel as required to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.

Reporting directly to the General Manager and Director of Sales, this hands-on role is integral in leading the Food & Beverage operation to success. You will be responsible for multiple Food and Beverage outlets including Sen5es Restaurant & Bar, Fenians Irish Pub, Room service and Banquets. 

Your key responsibilities will include:

• Driving the management of all outlets ensuring that revenue is maximised and costs are effectively controlled
• Completing regular departmental forecasts and deliver on financial targets
• Developing a strategic plan (in conjunction with the Executive Chef and General Manager) for the Food and Beverage operations to ensure long term profitability
• Conducting regular analysis on all outlets and operations to continuously improve productivity, quality, market competitiveness and service standards.
• Implement marketing plans for each outlet to maximise revenue opportunities
• Undertaking projects within the Hotel at the direction of the General Manager
• Implementing and maintaining operational and brand standards and procedures across all outlets.
• Leading team performance management and development.

Breakfast:

• Supervise and manage the daily operations of the breakfast service ensuring high-quality food and beverage offerings, adhering to Novotel's standards.
• Monitor and maintain breakfast service efficiency, addressing any issues promptly.
• Collaborate with the culinary team to develop and update breakfast menus.

Gather & Trade: Visit us on insta @gathertrade

• Oversee the day-to-day operations of our café, Gather & Trade.
• Develop and implement strategies to enhance the cafe's profitability and guest satisfaction.
• Ensure a welcoming and customer-friendly environment.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.

Conference & Events:

• Manage the operational planning and execution of conferences, meetings, and events.
• Collaborate with the sales team to understand client requirements and expectations.
• Ensure seamless coordination between the kitchen, service staff, and event organizers.
• Uphold high standards of service during events, exceeding guest expectations.

You will also be responsible for: 

• Recruit, train, and develop a high-performing team.
• Foster a positive and collaborative work environment.
• Conduct regular training sessions to enhance team skills.
• Monitor employee performance and provide constructive feedback.
• Implement cost control measures to optimize profitability.
• Monitor sales and financial performance regularly, taking corrective actions as needed.
• Ensure exceptional guest experiences through consistent service excellence.
• Handle guest feedback and implement improvements as necessary.
• Foster a culture of guest-centric service among the team.

ALL about us:

Novotel Perth Murray Street represents one of Accor’s most exciting and notable brands. Set in the vibrant cultural and business district of Perth CBD, 431 room 4½ star Novotel Perth Murray Street is an excellent choice for every imaginable kind of travel in Western Australia.

We have the perfect opportunity for an experienced full time Front Office Manager to join our amazing team.

Reporting to the Hotel Operations Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity, promote cross-departmental engagement, and ensure the creation of unforgettable experiences for every guest. 

ALL about you:

• Previous experience in Front Office Management
• Full time flexible availability weekdays, weekends & public holidays
• Outstanding attention to detail, time management, strong organisation, excellent presentation & communication skills
• The ability to easily build rapport with team members and guests is essential
• An in-depth understanding of all Front Office operations, 4 and 5-star standards & procedures
• Proficient in using Microsoft Office products – Tech Savvy
• Experience with a Property Management System (PMS), Opera desirable
• Must have unrestricted eligibility to work in Australia and hold an RSA

ALL about the role:

You will responsible managing Front Office operations including guest arrival and departure, room inventory and availability, guest service standards and initiatives, loyalty recruitment, and room profitability as well as:

• Confidence in communicating with guests and colleagues to ensure cohesive collaboration
• Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
• Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
• Adhere to WHS requirements, promptly respond to emergencies, and prioritise the safety of both guests and team
• Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
• Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

ALL about Accor:

At Accor, we live and breathe our company values. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. As the world's largest and fastest-growing hotel group, we’re reimagining hospitality through a network of more than 5,300 properties in over 110 countries. When you join the team, you’ll become part of that network too. We’re proud to take care of the people who take care of our guests and provide an environment that supports learning, provides worldwide benefits and has fun! 

This is your opportunity to make your mark in the Hospitality game with huge opportunities to further grow your career!