Total 749 workforce administration job vacancies in Others category in Australia

The Administration Officer will work as part of the Aspect Practice team in the Aspect Autism Friendly (AF) team. The role works in partnership with non-autistic staff to provide administrative support to the team’s Autism Friendly Consultants and Executive Manager. 

Key Responsibilities:

• Sending template emails (i.e. pre-training session, post-training session) to gather or share relevant info with clients, and share with AF team
• Booking initial meetings between AF staff and client
• Developing Proposals based on notes from AF staff at Discovery Meetings
• Developing Agendas
• Booking in Calendars
• Booking Travel
• Helping to organise and advise staff of when and where to be, due dates etc
• Taking Minutes/actions
• Updating Salesforce regularly (i.e. contact info, adding products when proposals agreed, adding tasks, updating stages of projects, saving files)
• Liaising with finance for invoicing
• Keeping various lists (i.e. suggested improvements to a process or document) for review and action at a later date
• Helping to develop project plans/framework of various continuous improvement projects
• Using Salesforces to add client information, notes and run reports

• Process claimant files post-assessment
• Sort and prepare documents for digital scanning
• Monitor scanned files for accuracy
• Paper file destruction
• Maintain privacy and confidentiality obligations
• General administrative tasks

• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $115,000+ per annum + Super + Salary Packaging benefits of up to $18,550    

About the program
EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). 

Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role
As the Workforce Development Manager, you will play a pivotal role in creating, sustaining, and enhancing the capability of our MHAODSP workforce. You will develop and implement comprehensive strategies to enhance workforce flexibility, cultural competency, and trauma-informed care across all roles. From coordinating cross-training initiatives to establishing micro-credentialing programs and career pathways, your leadership will be pivotal in building a resilient and culturally competent workforce that delivers high-quality, person-centred care.

Key Deliverables:

• Develop and execute strategies to address workforce challenges specific to MHAODSP
• Coordinate cross-training programs and on-the-job training initiatives to enhance workforce skills and flexibility
• Implement initiatives to promote cultural competency and trauma-informed care among staff
• Facilitate trainee programs and career pathways to attract and retain diverse talent, including Aboriginal and Torres Strait Islander peoples and peer workers
• Actively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective workforce solutions

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected] 

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You’re an experienced leader with over 5 years of experience in workforce development, preferably within healthcare or community services.

You possess the following qualifications, skills and experience:

• Bachelor’s degree in human resources, healthcare administration, social sciences, or a related field
• Proven success in managing workforce strategies, training programs, and career pathways
• Strong leadership and team management skills to lead and motivate a diverse workforce
• Exceptional project management skills with meticulous attention to detail and adherence to deadlines
• In-depth knowledge of mental health and alcohol and other drug services, and regulatory requirements
• Experience working with Aboriginal and Torres Strait Islander peoples and peer workers (preferred)

With effective communication and interpersonal abilities enabling you to engage stakeholders at all levels, you bring a high level of cultural competency and dedication to trauma-informed care in workforce development.

The Admin Assistant will manage the fulfillment of customer orders by scheduling and coordinating the required logistics and technical services, both the ordering processes by customers and managing all return transactions. 

This role consists of dealing with Product Experts in our stores and our customers to resolve issues and discuss our services, understanding business processes and tools we use to measure customer satisfaction, understanding the internal workings of the business and the processes that go into generating orders, sales and delivery.

• Strong customer service mindset to go the extra mile to delight our customers by showing sound planning, commitment to meet agreed timelines, proactive resolution of incidents, the management of scheduling changes, and communication of problems in a professional manner.
• Perform daily order fulfillment tasks including, working with Product Experts and Customers to obtain all the relevant information to deliver the order successfully meeting the customers expectations.
• Liaise between Winning Group and supply partners regarding product deliveries & orders.
• Provide quality customer service by demonstrating in-depth knowledge of available range of products, setting timeframes and keeping customers informed throughout each stage of the ordering process.
• Develop a general knowledge of the Winning Group’s business, its processes, and all supplier brands to ensure customers are provided with an excellent understanding of order processes.
• Ensure all records are kept up to date with clear, concise communication.

• Part time ongoing position, with workdays on Monday & Thursday (9:54am-6:00pm) and every second Saturday (9:00am-3:00pm)
• Join a passionate team, working across both headspace Narre Warren & Pakenham sites
• $34 per hour + Super + Not-for-Profit Salary Packaging benefits of up to $18,550

Are you looking for a rewarding and fulfilling role in a dynamic and supportive environment? Look no further! headspace Casey Cardinia is seeking a highly motivated and enthusiastic professional to join our team.

As our Reception/Administration Officer, you will play a vital role in ensuring the smooth operation of our centre. Your days will be dynamic and fulfilling, encompassing both reception and administrative duties to support our team of dedicated professionals.

Key responsibilities:

• Form part of the reception team and liaise with headspace clients, staff, and other professionals both in person and over the phone, providing professional, friendly, warm and calm assistance
• Register and coordinate appointment bookings for our headspace primary staff, Youth Health Clinic, Allied health professionals and co-located services
• Ensure reception, waiting rooms, and consulting areas are tidy, comfortable, and inviting daily
• Arrange and prepare meeting/training rooms as needed, facilitating smooth operations for internal meetings and community engagements
• Assist with ordering supplies and coordinating maintenance tasks
• Perform data entry of client information, ensuring accuracy and confidentiality
• Assist with ad hoc administrative tasks set by the Line Manager, including supporting the billings system, recording client details into the CRM, scanning/uploading files and maintaining office supplies

To view a copy of the full Position Description, click here.

About you
To excel in this role, you will possess the following skills and experience:

• Previous experience working in an office environment, preferably within a medical or health setting
• A vibrant and engaging personality demonstrating your ability to create positive and welcoming environments for clients
• Ability to communicate with and support young people and their families with complex needs
• Demonstrated experience/interest in working with young people
• Proficiency in phone management, front desk operations, and office administration, with a keen focus on client relations and service excellence
• Strong organizational skills, with the ability to prioritise and manage your time effectively
• Demonstrated experience or interest in working with young people
• Proficiency in the use of digital technologies including word, excel, client records management and booking systems (EpiSoft)
• A certificate IV Business / Medical Administration equivalent or demonstrated learned experience is highly regarded

What we offer
EACH is the lead agency for headspace. At EACH you'll be supported to be your best.

We provide:

• Flexible work arrangements to support a positive work-life balance
• Competitive remuneration and conditions including generous leave options 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year 
• $2,650 additional tax-free money towards meals and entertainment  
• Professional development, mentoring and access to evidence-based resources
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Access to large, well-resourced working facilities including on-site parking 
• Support through a comprehensive Employee Assistance Program 
• 5 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…