Total 900 support advisor job vacancies in Others category in Australia

Purpose

As an Application Support Analyst, you will provide technical support and guidance to our clients by answering their requests & addressing incidents regarding both server-side and client-side applications, by delivering advanced technical and troubleshooting skills, communication abilities, problem solving orientation, and computer proficiency on a day-to-day basis.

Responsibilities:
Respond to client problems (phone/portal) and actively monitor client sites:

• Log and document all incidents within a ticketing system and problems within JIRA;
• Investigate problems with software applications, diagnose root causes, identify known errors;
• Refer incidents to other parties when an incident is beyond your current skill-set;
• Proactively monitor, document and fix problems or anomalies found at our clients’ installations;
• Manage and exceed customers’ expectation by providing excellent service;
• Ensure that all service level agreements (SLAs) are met and delivered according to Support specifications;
• Versatility to shift & occasional pager scheduling;
• Participate in sharing knowledge and publishing Knowledge articles

Client Advisors are Kieser’s concierge service. We’re energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.  

As a Client Advisor you will:  

• Coordinate appointments / manage clinic diary  
• Process client payments (EFT, HiCaps, cash, online payments) 
• Promote Kieser’s services 
• Provide administrative support to our team and the clinic  
• Host our clients like they’re your favourite dinner guests 
• Deliver outstanding client experiences  

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team with a big focus on team culture. We are looking for someone that is interested in healthcare and living an active lifestyle.  

Client Advisors are Kieser’s concierge service. We’re energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.  

As a Client Advisor you will:  

• Coordinate appointments / manage clinic diary  
• Process client payments (EFT, HiCaps, cash, online payments) 
• Promote Kieser’s services 
• Provide administrative support to our team and the clinic  
• Host our clients like they’re your favourite dinner guests 
• Deliver outstanding client experiences  

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.  

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Slabmaking team at our Port Kembla Manufacturing facility as a Crane Automation Operations Support – 24 month fixed term. As a part of the broader Australian Steel Products portfolio, we have six major manufacturing sites at Port Kembla that deliver a variety of products, innovative solutions and services to our export and domestic customers.

Our Slab Yard department, which is part of the Slabmaking team, is currently embarking on Phase 2 of our Crane Automation Project, including the introduction of a Warehouse Management System (WMS). In this role, you will be embedded into the Project Team and provide the team with knowledge of operational warehouse and scheduling processes. You will ensure the safe and efficient integration of the project and WMS into the operational process of the Slab Yard.

Working closely with Operations, Engineering and Automation teams, you’ll utilise your problem solving, monitoring and logistical skills to achieve continuous process improvement across the Crane Automation Project and Warehouse Management System (WMS). This role is a 24-month fixed term, working Monday to Friday – dayshift. There may be potential to work some shift work to support Operational Teams during automation/systems implementation.

What Will You Do?

You’ll provide your knowledge, support and technical guidance of operational processes to achieve optimum business outcomes. You will also:

• ensure safety standards are never compromised, making suitable changes when risks and opportunities are identified
• provide input to engineering, around warehouse functions, and scheduling processes that will directly improve performance and allow Slab Yard operations to be maintained or improved, whilst ensuring zero harm
• coordinate, and communicate with operations and maintenance teams to ensure they have an understanding of the operating process & equipment functionality
• analyse data and trends, that will contribute to the more effective and efficient operation of the automatic cranes

More About You

As a self-motivated individual, you will be a confident communicator who is able to influence outcomes at different levels across the business. You will also bring:

• a commitment to the safety and wellbeing of yourself and others
• an understanding of warehouse and logistics processes
• a demonstrated ability to coach and develop others to enhance capability
• a willingness to learn and develop your skills with a continuous drive in improving procedures and process

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday 1st February 2024.

We are looking for a Professional Support Assistant to join our team in Sydney on a casual basis!

About the role

As a Professional Support Assistant, you will work closely with and support a team of Allied Health professionals. Your responsibilities will include: 

• Managing outgoing mail for the team – scanning, copying, posting etc
• Assisting with data entry and producing data reports
• Assisting with coordinating and arranging meetings and appointments with clients
• Assisting with reception duties when required
• Providing all administration support to the team as required

About Us:

Join us in shaping the future of learning at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in the growth and development of our people is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. We anticipate that this role will require you to be in the office 1 day per week.

Role Overview:

As Capability Development Manager you will lead the creation of innovative learning strategies, shaping our leaders of tomorrow, providing learning opportunities on best practice supports for our workforce of dedicated support workers and cultivating a culture of continuous learning.

You’ll have the opportunity to:

• Lead the design and implementation of learning strategies and programs that strengthen leadership and management capability and performance management i.e talent development programs.
• Provide leadership in developing a learning organisation focused on its people, our organisational culture, continuous improvement and learning outcomes.
• Manage and coach a team of direct reports to ensure the successful implementation of learning and development initiatives.
• Partner with our Transformation team to support change management initiatives where there is an identified capability uplift i.e. digital literacy, documentation practice, system usage.
• Develop and maintain career pathways and capability frameworks, defining capability and competency uplift required for each career step.
• Responsible for the implementation of a Learning Management System to facilitate compliance monitoring and to provide access to learning and development opportunities for our workforce.
• Develop and manage L&D budget, negotiate contracts, build and maintain relationships with third party vendors.

About You:

• Proven experience (7+ years) in designing and implementing learning strategies, preferably in leadership and management development and within a similar sector.
• Demonstrated success in leading the uplift of an organisations capability across key competencies and contributing to an improved employee experience. 
• Extensive experience in developing and implementing capability development programs for diverse audiences and learning styles through varying delivery models.
• Experience managing a Learning Management System and overseeing L&D budgets and vendor relationships.
• Exceptional leadership, communication, and team management skills.
• Ability to think strategically and demonstrated experience in effective program management.
• Ability to critically evaluate information from various angles, assess risks, and identify solutions.

Why Join Us:

• Opportunity to drive transformative learning initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

If you're passionate about driving learning and development initiatives that empower individuals and contribute to the community in which we live, we want to hear from you. Apply now and be a part of our vibrant, inclusive community!

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Client Advisors are Kieser’s concierge service. We’re energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.  

As a Client Advisor you will:  

• Coordinate appointments / manage clinic diary  
• Process client payments (EFT, HiCaps, cash, online payments) 
• Promote Kieser’s services 
• Provide administrative support to our team and the clinic  
• Host our clients like they’re your favourite dinner guests 
• Deliver outstanding client experiences  

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.  

• Secure, permanent full-time role
• Free on-site parking, laptop & mobile phone
• Flexible Ways of Working
• Prime office location on Burke Road, Glen Iris

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Glen Iris office.

About us:

Hearth is a registered NDIS and TAC support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

• Creating and continuously developing relationships between participants, their family, and support teams
• Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
• Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
• Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
• Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
• Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

• Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work (essential)
• A relevant qualification in community services, welfare support, disability support or social work (desirable)
• Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
• A Professional level of administrative and business communication, including case noting and report writing
• Excellent time management and organisational skills
• Strong interpersonal skills and high levels of resilience
• Working knowledge of Microsoft office suite and employee rostering systems
• Own car and driver's license

• Join a rapidly growing organisation with a warm and supportive culture
• Small, supportive & friendly team who enjoy dumplings!
• Travel allowance, work laptop & mobile phone provided
• Flexible working hours and the option to work remotely
• Opportunities for career development and progression to other roles within the organisation

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

About the role

The Casual Student Services Adviser will be responsible for a range of functions contributing to the effective services of students across Higher Education and VET programs.

The role is broad in scope and requires a high degree of initiative and self-management to deal with the full range of activities related to the student lifecycle. The role will deal with all aspects student services including admission, credit assessments, placements and enrolments.

The role is a blend of administration and customer service, and supports the wider Student Operations teams.

About you

The successful applicant will possess the following:

• A solution focused attitude to problem solving
• Demonstrated experience in an administrative role which required coordination of a range of functions, preferably within a tertiary education institution
• Ability to interpret and provide advice about policies and procedures
• Demonstrated commitment to exemplary customer service and the ability to be flexible and responsive to customer needs
• High level computer literacy including the Office suite, database applications and the ability to learn new systems
• Excellent communication skills and strong attention to detail
• Tertiary qualification (in any field) or substantial progress towards the completion of a tertiary qualification

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

About the role

The Student Services Adviser will be responsible for a range of functions contributing to the effective services of students across Higher Education and VET programs.

The role is broad in scope and requires a high degree of initiative and self-management to deal with the full range of activities related to the student lifecycle. The role will deal with all aspects student services including admission, credit assessments, placements and enrolments.

The role is a blend of administration and customer service, and supports the wider Student Operations teams.

About you

The successful applicant will possess the following:

• A solution focused attitude to problem solving
• Demonstrated experience in an administrative role which required coordination of a range of functions, preferably within a tertiary education institution
• Ability to interpret and provide advice about policies and procedures
• Demonstrated commitment to exemplary customer service and the ability to be flexible and responsive to customer needs
• High level computer literacy including the Office suite, database applications and the ability to learn new systems
• Excellent communication skills and strong attention to detail
• Tertiary qualification (in any field) or substantial progress towards the completion of a tertiary qualification

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD. 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion. 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected]. 

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant. 

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.