Total 2,692 communications officer job vacancies in Others category in Australia

About the role:

We are currently seeking a Claiming Officer to join our Claiming and Collections team within the Finance department. In this role, you'll work alongside experienced Claiming Officers, managing Home Care Package subsidy claiming. Your key responsibilities will include validation of the monthly claim, verifying remittances (involving some complex Excel reconciliations), analysing monthly claims, and posting any adjustments needed. You'll also have the chance to liaise with relevant government departments to resolve claim discrepancies and assist our elderly customers and/or their next of kin in understanding statements, invoices, etc.. Some general administrative functions for Accounts Receivables will also be part of your responsibilities.

But here's the exciting part – you won't be on your own. You'll have the support of a seasoned team to guide you. This role isn't just about what you bring to the table now; it's about the opportunity to develop and implement enhancements to our processes, reduce risk, and optimise results. Plus, you'll get to grow your knowledge of the Aged Care industry.

This is a hybrid role, working from our Bella Vista office 1 day per week (Tuesday) and the rest of the week from home. The role may sometimes require attendance on additional days in the week. Reasonable notice will be provided.

If you're eager to learn, open to mentorship, and ready to take your first steps in this dynamic field, we encourage you to apply.

About you:

• Tertiary qualifications
• Experience working with Aged Care/Home Care Packages - highly desirable but not essential
• Intermediate to advanced Excel skills
• Knowledge of Visual Basic - preferred but not essential
• Good working knowledge of large ERP systems such as Salesforce
• Ability to meet strict deadlines
• Strong organisation and analytical skills
• Ability to build strong internal relationships including working within a multidisciplinary team
• Ability to work independently and proactively, identifying issues and potential solutions

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you, apply now!

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

For more information, visit www.kincare.com.au or contact our Talent team at [email protected]. Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

As Sofitel's Guest Experience Agent you will answer calls for arriving guests and in-house guests using efficient and professional communication, providing superior customer service and guest engagement through friendly and professional interactions that exceed the guests’ expectations. An essential part of this role will be to follow the Sofitel Brand Standards in every interaction with guests, maintaining total customer satisfaction and creating cousu main moments.

What you'll be doing:

• Be a customer journey expert and facilitator
• Answer calls within 3 rings using specified greeting for the hotel following Sofitel brand standard guidelines
• Positively respond to all calls and assist with guest’s enquiries, directing to the appropriate department
• Promote and upsell in all guest interactions following brand guidelines
• Accurately document guest messages and internal communication
• Complete general day to day duties of the communications team.

The role of the Transactional Services Officer will be to carry out the duties and responsibilities associated with the transactional team, accounts payable, and EOM completion. This will include the liaison with creditors on a daily/weekly basis and making necessary arrangements to pay NRMA Parks accounts.

Other key responsibilities include:

• Input of invoices into the CAAPS system.
• Ensure invoices comply with company purchasing policy.
• Receipting of invoices against approved Purchase Orders.
• Setup payment batches in accordance with agreed supplier payment terms.
• General ledger coding and account reconciliations.
• Attend to supplier queries.
• Bank Audits
• Supplier Statement reconciliation

What you will bring:

• 2-3 years’ experience in an accounts payable or receivable role;
• Certificate IV in Accounting, desirable however not essential.
• Ability to communicate confidently and effectively, both verbally and in writing;
• Excellent skills in customer relations;
• Intermediate skills in Microsoft Word, Excel and PowerPoint;
• Basic to intermediate skills in Sage 300 ERP Accounting System or similar;
• Sound typing skills (approx. 40wpm, 98% accuracy);
• Sound organisational and time management skills;
• Ability to work independently as well as in a team environment.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you!

Epworth Freemasons (East Melbourne) seeks an experienced Bookings Officer in a full time capacity. 

Reporting into the Patient Services Team Leader, this role will be responsible for the management of surgical and medical bookings into the patient management system. 

You will be required to work closely with clinical staff to ensure accuracy of the bookings to the Theatre Module to assist with planning. You will have a high level of understanding of health fund validation and the admission process to the hospital, and will assist patients, visitors, medical specialists with admission and discharge related enquiries. 

This role supports the Business Officers within the team and incorporates the administrative processing of patients prior to admission to hospital including registering patients on the hospital’s patient management system and scheduling of patient attendance.

You will provide excellent customer service both via telephone and in person and will play an active role in ensuring enquiries are answered and resolved in a professional and customer-centred manner.  

In this role you will liaise closely with doctors, secretaries, and patients, responding promptly to bookings enquiries, requests and general administrative duties.

Position Description        Inherent Requirements 

To be successful you will have:

• Excellent communication skills
• Previous experience in a theatre bookings role
• Strong computer literacy
• Excellent attention to detail
• Strong customer service focus
• Ability to cope under pressure and make informed decisions according to hospital needs

Previous administration experience in the health care sector, medical or health fund industry is essential.

About Epworth Freemasons 

Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care.
Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.

The Administration Officer will work as part of the Aspect Practice team in the Aspect Autism Friendly (AF) team. The role works in partnership with non-autistic staff to provide administrative support to the team’s Autism Friendly Consultants and Executive Manager. 

Key Responsibilities:

• Sending template emails (i.e. pre-training session, post-training session) to gather or share relevant info with clients, and share with AF team
• Booking initial meetings between AF staff and client
• Developing Proposals based on notes from AF staff at Discovery Meetings
• Developing Agendas
• Booking in Calendars
• Booking Travel
• Helping to organise and advise staff of when and where to be, due dates etc
• Taking Minutes/actions
• Updating Salesforce regularly (i.e. contact info, adding products when proposals agreed, adding tasks, updating stages of projects, saving files)
• Liaising with finance for invoicing
• Keeping various lists (i.e. suggested improvements to a process or document) for review and action at a later date
• Helping to develop project plans/framework of various continuous improvement projects
• Using Salesforces to add client information, notes and run reports