Total 11 sales executive job vacancies in Others category in Australia

We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

What you’ll do

We are looking for an experienced Events Executive to join our team at Novotel Barossa Valley Resort. Under the guidance of the Director of Sales & Marketing, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests.

• Assist in the maintenance of conference database of key contacts / clients.
• Preparation and follow-up of conference proposals in conjunction with the Sales Executive
• Provide assistance in the formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.
• Co-ordination and hosting of familiarisation and site inspection activity including follow-up.
• Co-ordination and production of conference collateral material, ie, conference kits, direct mail pieces in liaison with the Director of Sales and Marketing
• Attend and actively participate in weekly Banquets Event Order meetings and, where appropriate, sales meetings respecting the confidentiality of issues that may be discussed formally or informally.
• Assist as required in the management of food and beverage service within the conferencing and outside catering areas
• Ensure there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.
• Ensure constant liaison with the Assistant F&B Manager to achieve the objectives of the conference department.

A career that lets your passion shine:

The Guest Experience Executive (GEE) ensures an exceptional hotel experience by welcoming and assisting VIPs, loyal guests, and members of Accor programs, focusing on personalised service and special occasions. Acting as a key communication link with hotel management, the GEE coordinates guest preferences, requests, and stay details, supporting pre and post stay engagement. They also manage the Voice of the Guest platform, including sentiment analysis and responses, ensuring the Sofitel brand's luxury standards and guest journey expectations are met.

In this crucial role, you will be responsible for maintaining the highest standards of cleanliness and guest comfort across all guestrooms and public areas, ensuring that every corner reflects the excellence of our hotel brand. Your leadership will have a direct impact on guest satisfaction, while driving operational success within the housekeeping department.

Key Responsibilities:

• Lead and inspire the housekeeping team to maintain high standards of cleanliness in guestrooms and public areas.
• Set and achieve productivity and expenditure targets in collaboration with the General Manager.
• Recruit, train, and mentor housekeeping staff to build a motivated, skilled, and high-performing team.
• Manage rostering, ensuring proper staffing levels are maintained, and oversee the accurate completion of timesheets.
• Address guest complaints and ensure feedback is shared with the Front Office Manager.
• Maintain accurate inventory of supplies, linens, and guest amenities.
• Oversee laundering processes, ensuring quality and timely return of linen and uniforms

If you’re ready to make an impact and drive performance, apply today and join our exceptional team.

We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

The VIP Services Executive assists with managing VIP & Loyalty guests, ensuring and providing flawless, upscale, professional and high class guest service experiences whilst responding to guests needs and anticipating their unstated ones.

This role supports the VIP Services Team Leader, by performing administrative duties including;

• Tracking and coordinating guest check-in,
• Assisting with VIP & Loyalty reservations, and
• Updating guest profiles with key information about their preferences and purpose of their stay.

It is essential to develop and manage strong working relationship with all departments to support and coordinate daily operations, achieve business outcomes, and to expedite the resolution of any guest complaints that may arise. The VIP Services Executive is responsible for the flow of communication relating to VIP guest activity and movements, special requirements and amenities. 

The position is responsible for the professional and cost effective running of the housekeeping department achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the hotel.

You will:

• Oversee the cleaning of guestrooms and public areas ensuring standards of cleanliness and guest comfort are maintained in line with brand guidelines.
• Develop and implement Housekeeping systems and procedures.
• Ensure that room cleaning productivity is monitored closely and maintained at the level set by the General Manager.
• Establish performance targets for productivity and expenditure ensuring that the department achieves these targets.
• Respond to guest feedback and enquiries in an efficient and professional manner.
• Lead the Housekeeping team, providing regular feedback on performance and standards. Recruit and onboard new team members effectively.
• Work closely with all operational departments, supporting a culture of positive collaboration across the resort.

As one of the first points of contact for our guests, our exceptional team of Guest Experience Agents provide a warm welcome for a memorable experience for our guests through their friendly, courteous and efficient service. 

You will be required to regularly refresh yourself with the Hotel’s facilities and services, including; hotel packages & specials whilst building meaningful rapport with both new and regular guests by maximising the use of guest history.

This position will require availability for morning, evening shifts and weekends. We are looking for someone with a "can-do" attitude who is friendly and outgoing. 

Duties & Responsibilities: 

• Providing a high level of customer service 
• Recognising and welcoming regular guests 
• Providing a personalised service and experience for our guests 
• Update and maintain accurate guest details
• Assist with reservation inquiries
• Effectively liaise with other departments to ensure required tasks are completed
• Maintain good communication and work relationships in all hotel areas
• Daily liaison and welcoming guests into the VIP lounge, checking in, building profiles for our guests
• Proactively respond to guest priorities and requests
• Enhancing and building the Guest Experience department in conjunction with the Guest Experience Manager
• Update operational departments daily with WIP movements and special requirements for our VIP and Loyalty members
• Assisting the Guest Experience Manager with team projects

Maintaining strong relationships with all departments is essential in this role, updating them daily with VIP movements and special requirements to ensure all needs/ requirements are met. You will be a strong point of contact for our guests during their stay as the relationships you build will create bond with our guests that they will not find anywhere else. 

What is the role all about?

 Responsibilities of this role include, but are not limited to, the following:

• Implement a personal sales call plan that is adaptable to business needs and flexible with market trends
• Build, develop and maintain relationships with current customer base
• Identify and convert sales leads into new business opportunities
• Conduct Market Research to source new corporate rooms business
• Maintain effective communication with the Director of Sales and Marketing, providing  market intelligence on a regular basis and an understanding of competitor strengths, weaknesses and ongoing sales activities
• Participate and represent Accor at key industry/trade events
• Accurately record call plan activities, contacts, rate structure and other pertinent client information in the Sales database

Joining the commercial heart of our hotel team and reporting to the Director of Sales, you will be part of a team responsible for the planning of group reservation bookings including conference & events, sporting, corporate, special event, inbound and ad-hoc groups. You will work with our Sales and Planning teams and clients to group reservations are planned effectively and efficiently and your responsibilities will include: 

• Management of group room blocks and rooming lists
• Handle group accommodation queries and special requests 
• Manage Hotel inventory with relation to Group Reservations 
• Prepare group information and briefing for relevant Hotel departments
• Proactively seek and address feedback from clients and develop ongoing client relationships
• Quoting and securing group accommodation from non-catered groups and managing contracting, billing and handover for these groups 

Working with a dedicated team, you will utilise your strong relationship and administrative skills; collaborating with other departments to build and maintain partnerships with our existing / potential guests and clients to drive results.

In this hands-on role you are talented, creative and result orientated with a solid background in Event Management and Operations, with an exceptional eye for detail and passion for customer service. You will be responsible for securing events, management of the event and the appropriate after function follow up. You will have your finger on the pulse when it comes to maximising conference bookings and revenue to surpass financial and operational targets.

What you will be doing:

• Conducting site inspections.
• Maintaining client database.
• Preparation and follow up of meeting and events proposals and event orders.
• Liaison with other departments to ensure all preparations for the conference or event have been made.