What you’ll do
We are looking for an experienced Events Executive to join our team at Novotel Barossa Valley Resort. Under the guidance of the Director of Sales & Marketing, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests.
- Assist in the maintenance of conference database of key contacts / clients.
- Preparation and follow-up of conference proposals in conjunction with the Sales Executive
- Provide assistance in the formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
- Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.
- Co-ordination and hosting of familiarisation and site inspection activity including follow-up.
- Co-ordination and production of conference collateral material, ie, conference kits, direct mail pieces in liaison with the Director of Sales and Marketing
- Attend and actively participate in weekly Banquets Event Order meetings and, where appropriate, sales meetings respecting the confidentiality of issues that may be discussed formally or informally.
- Assist as required in the management of food and beverage service within the conferencing and outside catering areas
- Ensure there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing
- Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
- Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.
- Ensure constant liaison with the Assistant F&B Manager to achieve the objectives of the conference department.
