In this crucial role, you will be responsible for maintaining the highest standards of cleanliness and guest comfort across all guestrooms and public areas, ensuring that every corner reflects the excellence of our hotel brand. Your leadership will have a direct impact on guest satisfaction, while driving operational success within the housekeeping department.
Key Responsibilities:
- Lead and inspire the housekeeping team to maintain high standards of cleanliness in guestrooms and public areas.
- Set and achieve productivity and expenditure targets in collaboration with the General Manager.
- Recruit, train, and mentor housekeeping staff to build a motivated, skilled, and high-performing team.
- Manage rostering, ensuring proper staffing levels are maintained, and oversee the accurate completion of timesheets.
- Address guest complaints and ensure feedback is shared with the Front Office Manager.
- Maintain accurate inventory of supplies, linens, and guest amenities.
- Oversee laundering processes, ensuring quality and timely return of linen and uniforms
If you’re ready to make an impact and drive performance, apply today and join our exceptional team.
