The position is responsible for the professional and cost effective running of the housekeeping department achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the hotel.
You will:
- Oversee the cleaning of guestrooms and public areas ensuring standards of cleanliness and guest comfort are maintained in line with brand guidelines.
- Develop and implement Housekeeping systems and procedures.
- Ensure that room cleaning productivity is monitored closely and maintained at the level set by the General Manager.
- Establish performance targets for productivity and expenditure ensuring that the department achieves these targets.
- Respond to guest feedback and enquiries in an efficient and professional manner.
- Lead the Housekeeping team, providing regular feedback on performance and standards. Recruit and onboard new team members effectively.
- Work closely with all operational departments, supporting a culture of positive collaboration across the resort.
