Total 2,972 Customer Service job vacancies in West Perth

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

We are currently looking for a Data Centre Technician to join the facilities team which operates on a 24/7 basis.

Based in our P2 facility in Perth, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner.
• Manual handling

From time to time, during shifts there may be travel between sites as required.

This is a fantastic opportunity for someone looking to launch their career in the Data Centre industry. On the job and external training will be provided for the successful candidate.

Recruitment will commence for this position throughout January and February.

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Ensuring the team maintain compliance through weekly checks and reporting
• Monthly invoicing
• Project set up in D365
• Supporting and the preparing the team for audits
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Providing support to the national operations lead
• Assisting the team with general queries

About the role: 

We are seeking a Community Case Manager to join our team and play a vital role in supporting elderly people in the community to live independently and with dignity in their own homes.

As a Community Case Manager, your primary responsibility will be to manage a portfolio of community-based elderly customers with Home Care Packages. You will assess their needs, develop personalised care plans, and manage budgets to ensure each customers' unique requirements are met. Your role will also involve signing up new customers and proactively managing existing ones whilst maintaining a person-centred approach. Collaboration and coordination with Nurses and Allied Health professionals will be crucial to delivering comprehensive care.

In this 12-month contract role, you will have the flexibility to manage your own schedule each week, whilst working autonomously from home and within the community. You will visit customers in their homes across the suburbs of Perth metro, including Subiaco, Ocean Reef, Lesmurdie, Beckenham and more.

About you:

• Previous experience in community-based case management is preferred.
• Experience with Home Care Packages is desirable.
• Current driver’s licence and a reliable vehicle with insurance.
• Strong communication skills, both verbal and written.
• Demonstrated empathy and compassion.
• Excellent problem-solving abilities and critical thinking skills.
• Good organisational and time management skills.
• Cultural competence and the ability to work with diverse populations.
• Advocacy skills to ensure clients' needs are met.
• Collaboration and teamwork skills to work effectively with interdisciplinary teams.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.