What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Position Overview

The Design Program Manager will help our Experience Design (XD) team in Asia Pacific operate and collaborate with other global design colleagues and stakeholder teams as they develop critical experience foundations to underpin the Autodesk Fusion cloud product.

You are a systems thinker who has had experience maturing complex, global design systems and building programs to ensure that they operate efficiently. This includes identifying where connections and processes need to be established to support critical design work that is happening between teams in the USA and Asia Pacific and ensuring that these teams are well set up to collaboratively design critical components, layouts and signature experiences that are essential for success. You are equally experienced in both managing established programs, which require strong organization, communication, and task management skills, and in identifying opportunities for improvement, applying design thinking to create successful solutions.

This is a hybrid position in Kilsyth, Melbourne. You will report to Director User Experience.

Responsibilities

• Design Program Management focused on enabling the design of critical experience building blocks to form the foundation of Autodesk Fusion's device independent future
• Develop project plans, scope and schedule. Assist team members in planning, estimating, and controlling tasks. Develop action plans to mitigate risks. Identify alternative solutions
• Drive communication and collaboration across offices and time zones and across multiple teams including Designers, Engineers, Product Owners, Product Managers, Software Architects / Tech Leads, and key stakeholders within other organizations
• Monitor program to ensure completion within defined schedule, budget, and quality parameters. Prepare and distribute various reports and updates on the status of the program to multiple audiences, including executive management, functional management
• Collaborate with stakeholders to ensure satisfaction with program management services and deliverables. Work proactively to resolve critical issues. Develop strong relationships and maintain effective communication channels
• Organize program team meetings and communications to keep team members informed and engaged
• Owning and managing programs and initiatives focused on ensuring design system maturity, design efficiency, and design impact
• Promote design-focused collaboration within the PDMS XD (Design) team and with peer organizations
• Coordinating programs to help design extensions to the core Autodesk Design System
• Design and run the governance program for the extensions to the Autodesk Design System
• Work with the Platform XD Director to design programs to support team health

Minimum Qualifications

• Bachelor's degree, or equivalent experience
• 5+ years design program management experience within a software environment
• Familiarity with user-centered design practices, UX tools and techniques, and software development methods, primarily Agile
• Strong track record of managing and completing initiatives successfully
• Experience working with and influencing cross-functional teams to align goals and efforts
• Demonstrated strong writing, reporting, and documentation skills (examples may be required)
• Strong verbal and presentation skills
• Ability to travel as needed

#LI-CL1 #LI-Hybrid

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

About the Client:

Our client is a leading infrastructure solutions provider, pioneering the data storage revolution. As industry leaders, they've developed an innovative Universal Storage platform, transforming how organizations manage and optimize their data storage solutions.

Impact You'll Have:

As a Storage Solutions Designer, you will be a key player in shaping the future of data storage for our client's customers. Your expertise will be critical in designing and deploying cutting-edge storage solutions, ensuring optimal performance, and providing valuable insights for product development and enhancement. This role presents a unique opportunity to be part of a dynamic team driving innovation in the infrastructure landscape.

• experience in a similar technical role, showcasing expertise in data storage technologies such as SAN, NAS, DAS, and cloud storage.
• Proven track record of designing and implementing data storage solutions in complex
• In-depth knowledge of data protection, disaster recovery planning, and backup technologies.
• Familiarity with virtualization and containerization technologies, including VMware and Docker.
• Strong customer service orientation with effective collaboration abilities for both internal teams and external clients.
• Outstanding written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Willingness to embrace extensive travel, approximately 75% of the time, to engage directly with clients and ensure the successful implementation of storage solutions.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

Why is this an exciting opportunity?

Digitas is The Connected Marketing Agency, relentlessly committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke, and inspire. Curious and fully transparent, we are always examining real human behaviour to create authentic connections – between brands and consumers, clients and partners, and ideas and outcomes. We are a Publicis Groupe agency and play a key role in the Publicis Groupe’s industry leading ‘Power of One’ thinking.

We are on the lookout for a Content Designer/Mid-Weight Copywriter to join our passionate creative team. If you’re a practiced wordsmith who thrives on crafting engaging content and are itching to make your mark with some of the world’s most famous brands – this is the opportunity for you.

The transformation you will experience

You’ll be part of a connected culture, working alongside fellow creatives, strategists, data experts and delivery teams to produce exceptional output. This opportunity offers a gateway to refine your skills while partnering with some truly iconic brands who span across the automotive and quick-service restaurant categories. The day-to-day of this role is direct response digital copywriting but beyond the BAU, you will lend your expertise to support the Associate Creative Director and wider team to drive creative growth and innovation across our portfolio of clients.

Here are a few things within your scope:

• Delivering copy and content that connects brands with people and people with each other, across CRM, B2B comms, large-scale web initiatives and social advertising
• Collaboration – you will be working with visual designers, strategists, data, and delivery teams to elevate the creative and have it connect with the entire digital landscape in a way that best serves both our brands and their customers
• Being open to take and act on constructive feedback – we have extremely high standards for the creative work that we deliver
• Demonstrating an eye for innovation – possessing but also acting on the desire to elevate our creative output by exploring new ways of connecting with people
• Applying a masterful ability to ensure that copy projects stay on task & on brief
• Showcasing strong client communication skills – demonstrating an ability to inspire clients with your craft skills, matched with a high level of comfort in receiving and effectively applying their feedback professionally

What you’re looking for:

• A supportive and collaborative culture
• Working alongside a dedicated and passionate team to deliver engaging programmes of work that connect brands with people
• Clients who are open to be challenged and working progressively
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

We’re looking for a copywriter who is both exceptionally qualified and a delight to work with, which usually includes:

• Energy, a sense of humour, and an open & curious mind
• Ideally min. 3 years of experience as a copywriter or content designer in a digital or creative agency with a portfolio that highlights the work you’ve done – preferably showing direct response and long-form copy work
• The ability to understand digital channels and the different ways you write for them – adapting to different clients’ tone-of-voice and goals
• Proven ability to own the end-to-end process, developing and delivering copy for large cross-channel initiatives
• Communication skills that leave no room for questions or angst – you’re straightforward, you’re candid and, above all, you’re thoughtful & kind

Sound like you? Come say hi.

Additional information

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our  Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women,  Égalité, enABLE  and  Embrace  (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through  Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

We are currently seeking an experienced OpenRoads Designer to join our AECOM Civil Infrastructure Digital Team in Perth. As a Principal Technical Officer, you will provide leadership to technical staff on complex, large scale projects that deliver high standard outcomes for AECOM clients.

To be successful in this role, candidates will have leadership experience in running the design component of projects, the ability to guide teams through the design of technically sound models in a timely and efficient manner which ultimately improves the service offered to clients. Strong data management skills along with effective communication skills are essential as is the management of project staff.

What will a day in this role look like:

• Lead project teams in technical development, customisation of Open Roads
• Production of OpenRoads road design models to appropriate standards and presentation
• Training and mentoring team members
• Development and maintenance of relationships with external parties to ensure maximum benefit is achieved for AECOM from these relationships.

The Audio Designer will handle all aspects of audio production, from planning and recording to designing assets and implementing them. They will work closely with various teams across departments, in alignment with the vision set by the Audio Director.

WHAT YOU’LL DO

• Collaborate across multiple teams and studios to help design effective game features and gameplay mechanics from initial concept to final product
• Conduct high quality audio recording both in the studio and field recording
• Create AAA quality audio design employing expert skills in DAWs and audio plugins
• Implement using our Snowdrop Engine utilizing expert skills in audio middleware Wwise
• Effectively handle extensive file management and version control tasks utilizing Perforce
• Document technical and artistic configurations in the audio design document
• Regularly engage in playtests and attend daily meetings actively
• Respond to feedback and bug reports swiftly and professionally
• Thoroughly test audio systems, including profiling in Wwise and the Engine, to identify and address bugs and optimise performance
• Have a mindset for self-improvement, open-mindedness, adaptability, flexibility, and the ability to receive feedback

QUALIFICATIONS

About the Company

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service. 

Responsibilities

• Create content for diverse communication channels: websites, videos, ads (digital/print), and social media.
• Conduct user research and create user personas, gathering a deep understanding of user behaviors, needs, and preferences to inform design decisions.
• Utilize various research methods, such as interviews, surveys, and usability testing, to gather qualitative and quantitative data.
• Develop wireframes, prototypes, and UI designs that align with user needs and business objectives.
• Develop creative concepts and visual designs for various marketing materials, maintaining a uniform visual identity and design language across all marketing channels.
• Perform usability tests to seamlessly integrate UX designs with QA standards and pinpoint issues for CRM optimization.
• Manage multiple projects simultaneously and meet deadlines while maintaining high-quality Standards.
• Collaborate with cross-functional teams to effectively translate business needs into precise design implementations.
• Stay up-to-date with the latest design trends, tools, and techniques to continually enhance design processes and innovate our visual assets.

• Minimum of 3 years of professional experience in a comparable role with a robust portfolio demonstrating expertise in various end-to-end design projects.
• Previous experience in the financial services industry or a solid understanding of finance.
• Bilingual proficient in English and Mandarin for both verbal and written communication.
• Strong editorial, proofreading, and writing skills.
• Proficiency in Figma, Adobe Photoshop, Illustrator, Adobe XD, After Effects, InDesign and design-related tools.
• Deep understanding of user-centered design principles and the ability to apply them effectively across mediums and channels.
• Strong analytical abilities with the capability to interpret data and translate it into actionable insights.
• Ability to thrive in a fast-paced, entrepreneurial, high-energy environment that requires the ability to multi-task and implement high-priority initiatives.
• Adept at providing and receiving constructive feedback, with a commitment to iterative design improvement.

Fostering a collaborative, open environment that’s conducive to employee success is the #1 priority at TMGM.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• We support you during difficult times. Receive one additional paid day off for each occasion of family bereavement.
• Cherish life's milestones. Enjoy paid time off for your marriage occasion.
• Welcome your newest family member with a special gift!
• Invest in your growth! Access annual training opportunities tailored to your role.

At Guzman y Gomez, we are committed to excellence in every aspect of our organisation. We understand the importance of investing in our people and providing them with the tools they need to succeed. We are seeking an Instructional Designer to join our team and help us drive innovation and elevate our learning and development initiatives to new heights.

What you can expect in the role:

• Collaborate with stakeholders to understand business goals and learning needs
• Develop and implement an instructional design strategy aligned with organisational objectives.
• Design and develop engaging and effective learning materials, including e-learning modules, instructor-led training, and multimedia content.
• Tailor learning solutions to different learning styles and audience needs.
• Stay informed about the latest instructional design trends and technologies.
• Integrate innovative tools to enhance the learning experience and keep our training programs current.
• Conduct regular reviews and evaluations of learning materials to ensure accuracy, relevance, and effectiveness.
• Implement feedback looks and improvement processes for continuous enhancement of learning solutions.
• Manage multiple instructional design projects simultaneously, ensuring timely delivery and adherence to budgets.
• Collaborate with cross-functional teams to achieve project milestones.

You’ll enjoy this role if you have:

• A bachelor’s degree in Instructional Design, Education or related field.
• Experience in instructional design.
• A strong portfolio showcasing successful development of diverse learning solutions.
• Excellent project management skills and ability to meet deadlines.
• Proficiency in e-learning authoring tools, multimedia production and learning management systems.
• Strong communication and collaboration skills.

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - 1 day WFH p/week
• Phone allowance - up to $100 p/month
• 5 weeks annual leave (conditions apply)
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation.

Mathspace is on a mission to change maths education, by helping students and teachers with smarter, interactive learning software.

We’re an agile run, product-oriented company that focuses on delivering value through continual customer feedback, enabling students and teachers to have a delightful experience through learning mathematics.

We are now looking to expand our impact by incorporating gamification into our learning experience. To achieve this, we're seeking a creative and passionate Game Designer to help achieve this vision. The role is for a project based part-time 6 month contract. We expect around 20 hours per week over 6 months where the first weeks will be more intense as you define the vision for gamification, and then other weeks will be less intense as you wait for developers to build and test results to come through.

As a contract Game Designer supporting a product squad you will:

• Craft a gamification vision.
• Design game mechanics and models that will help enhance the learning experience.
• Collaborate with product managers, designers, educators, and developers to implement, A/B test and iterate on these mechanics.
• Analyse student data to understand behaviour and learning outcomes, using these insights to optimise the gamification elements.
• Contribute to a culture of creativity and fun for making a positive impact in education.

• Proven experience in game design, with a portfolio demonstrating expertise in gamification.
• Proven experience at an online game or product.
• Ability to develop mathematical models for progression and reward systems.
• Competency with Excel and prototyping tools.
• Critical thinking skills and a strong attention to detail.
• Strong communication and teamwork skills, with the ability to work effectively with a development team.

Bonus skills:

• A passion for education and a belief in the power of games to enhance learning.
• An understanding of the education market, learning theories and game based learning.

• Vibrant and creative Surry Hills office or ability to work from home fully remote
• Relaxed and friendly work environment
• Make an impact on students across the world

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. Twine's experts get to participate in generating quality datasets at an unprecedented scale. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

We are seeking a Junior Designer for a resource development consultancy company.

Key duties include:

• Maintaining and updating information on existing drawings
• Ensuring design quality meets standards and deadlines
• Contributing to engineering projects from concept to manufacture
• Verifying dimensions, nesting, fault finding, and troubleshooting
• Managing documentation of production drawings and bill of materials (BOM)
• Providing high-level customer service for engineering services

• Knowledge of AutoCAD
• Basic understanding of mechanical parts and structural components
• Ability to perform engineering calculations and maintain technical records
• Strong time management skills and ability to work to high standards under tight deadlines
• Proficient in Microsoft applications
• Strong communication and interpersonal skills
• Previous experience in a similar industry is advantageous but not essential

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

The Role:

Support the Chief Executive Officer and Board to grow the business. This is a global role with responsibility across design, engineering, customer and stakeholder engagement.

 Key Accountabilities / Responsibilities:

Work collaboratively with the senior executive team to:

·        Lead the technical design function of the business;

·        Deliver hands on technical design leadership;

·        Provide ongoing insights to drive commercial outcomes;

·        Deliver technical designs, from concept through to engineering deliverables; and

·        Deliver executive level commercial and design insights globally.

·        Interface with external parties, stakeholders and clients to achieve company objectives.

Experience / Requirements:

• 20+ years as a senior / lead designer director in the automotive industry.
• Tertiary qualifications in Industrial Design and Mechanical or related Engineering
• Strong design experience with the capability to generate product design direction and proposals, as well as practical experience in large scale automotive design.
• Exceptional executive level relationship management expertise
• Outstanding communications skills, multi-lingual and fluent in English, Japanese and Portuguese.
• Demonstrated experience in delivering large projects on-time and on-budget.
• Ability to analyse, evaluate and be creative in solving complex problems including conflict, priorities and resourcing.
• Demonstrated ability to effectively represent Applied EV and productively participate in sensitive commercial negotiations.
• Experience in developing design solutions in international markets.

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. Twine's experts get to participate in generating quality datasets at an unprecedented scale. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

We are seeking a Product Designer for a investing service company. In this role, you will collaborate with product managers to design new products, solve customer problems, and optimize product outcomes. You will also take charge of the design process from initial sketching to delivering final designs.

As the Product Designer, you will be responsible for digital product design, digital experience problem-solving, end-to-end design ownership, customer research and UX testing, collaboration with engineering, brand translation, and overseeing UX design library.

• Demonstrated experience in digital (mobile and web) design, preferably within financial services and investing
• Cultivation of curiosity for customer understanding and human-centered design
• Passion for innovating user experience design and staying aware of best practices in UX
• Experience in formulating and conducting customer research and UX testing
• Ability to manage multiple product initiatives at various stages of the product development lifecycle
• Self-motivated and autonomous in a fast-paced environment

About the job

We are seeking a skilled Content Designer with excellent writing and research skills to join our dynamic team.

As a member of the design team, you will play a pivotal role in crafting compelling and user-centered content that aligns with our brand identity and values for a variety of projects. You will work closely with the team members to brainstorm ideas, develop concepts, and articulate messaging.

The ideal candidate is a team-spirited, skilled, and imaginative writer with an eye for detail and a versatile writing style. If you can grasp project requirements quickly and offer valuable insight, we'd like to meet you.

Responsibilities

• Contribute to the development of content strategies that support marketing and communication objectives.
• Create content for diverse communication channels: websites, blogs, videos, ads (digital/print), and social media.
• Conduct research, surveys, and interviews to understand target audience needs and industry trends, ensuring content remains relevant and impactful.
• Develop and maintain the brand's voice and tone consistently across all communications.
• Monitor and analyze content performance using analytics tools.
• Identify opportunities for optimization and implement improvements to maximize engagement and impact.
• Edit and proofread copy for accuracy, clarity, and adherence.

• Bachelor's degree (or equivalent) in journalism, English, communications, or related discipline.
• Strong editorial, proofreading, and writing skills.
• At least 5 years' experience in content design and creation, with a focus on the fintech industry.
• Ability to thrive in a fast-paced, entrepreneurial, high-energy environment that requires the ability to multi-task and implement high-priority initiatives.
• Bilingual proficient in English and Mandarin for both verbal and written communication.
• Passion for writing with an excellent portfolio of work.
• Excellent interpersonal, verbal, and written communication skills.
• Preferably experience with SEO copywriting best practices.