• Elevate guest experience by actively engaging with customers, addressing concerns, and ensuring exceptional service delivery
• Lead and motivate a diverse team, fostering a positive work culture and ensuring staff members are well-trained and aligned with the hotel's objectives
• Provide strong operational leadership by overseeing daily hotel operations and ensuring seamless coordination among different departments
• Implement and enforce high-quality service standards to enhance guest satisfaction and loyalty

Primary Details Time Type: Full time Worker Type: Employee Direct/Claims Procurement Category Manager Location: Sydney or Perth preferred, open to other locations Type: Permanent, full time The opportunity This role provides a terrific opportunity for an ambitious and skilled procurement professional to deliver outstanding claims supply chain solutions that directly impact our customers. We are looking for someone with energy and a large capacity to deliver an ambitious program of work including reviews of existing models together with piloting new initiatives that ultimately serve QBE customers at claim time through a best-in-class and modern Motor supply chain. The role involves primary management of the Motor Claims supply chain across our AUSPAC Division by delivering end to end procurement category management of various sub-categories, supplier relationship management and sustainability, working closely with Motor Claims, Strategy and Supply Chain teams to deliver customer-centric models and solutions that provide value to QBE. Your new role Lead and support various procurement categories and projects across the Motor Claims supply chain (addressable spend ~$250M), including but not limited to delivering commercial benefits and an outstanding customer experience at claim time. Collaborate with stakeholders to develop category strategies across Motor, bringing outside market intelligence into AUSPAC Claims Support Motor Supply chain with best-practice SRM (supplier management) to ensure pro-active management of suppliers that delivers ongoing value and supports partnership throughout the contract lifecycle. Work with Motor Strategy to pilot new and innovative supply chain solutions and support Motor Claims in delivering a more digitised and seamless claims experience for customers Explore opportunities and work to embed practical initiatives that build sustainability within the Motor Supply Chain Work closely with key stakeholders within the business to ensure that QBE's Claims requirements are understood and met as part of any procurement initiative. About you Strong background and experience in end-to-end procurement, insurance industry experience advantageous (but not essential) Experience with direct category management advantageous (but not essential) Analytical thinker with the ability to manage multiple projects of varying complexity Confident and persuasive communicator, able to engage effectively with various stakeholders, including senior Claims management Ability to influence and collaborate effectively, including with risk and compliance support teams provide a fresh set of eyes against the market, offering new insights and perspectives About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Manager; Compliance Advice - 12 Month Fixed-Term Contract The opportunity Join a high-performing, dynamic team Flexible (Sydney or Melbourne) 12 Month Fixed-Term Contract Your new role We are looking for a talented individual to join our Compliance team in QBE AUSPAC in a role of a Manager, Compliance Advice to provide strategic compliance support to our business. Reporting to the Senior Manager, Compliance Advice Breaches you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to undertake assessments of breaches of law, whilst managing compliance activities. Other responsibilities include: Oversight of breaches being appropriately identified, investigated, and reported and ensure timely corrective action is taken when breaches are detected Identify all appropriate external regulatory and compliance frameworks relevant to financial services and apply or implement as relevant to facilitate compliance of breach reporting obligations Take ownership and leadership to successfully implement change in compliance related matters Oversight of local compliance requirements, policies, and internal guidelines Delivering elements of the compliance strategy and plan and supporting Senior Managers Compliance Advice Breaches to achieve positive results for the business in line with strategy and business plans. Proactively inputting to the strategy for the AUSPAC compliance advice team, performing and completing sufficient planning of assigned objectives to ensure appropriate risk management and coordinated approach for initiatives; Providing compliance advice to ensure QBE meets it's compliance and conduct obligations; Proactively managing QBE's regulatory risk by providing advice that is consistent with regulator and ombudsman expectations About you Your story will include strong people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for breach advising, a strong regulatory understanding, with the ability to form insights, with at least 4 years experience in a compliance or risk management role within the financial services or general insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations will be highly regarded Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in business, commerce or equivalent About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications close: {Tuesday 30th January}, 11.55pm AEST/AEDT Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent The opportunity Uplift and enhance the risk maturity of Group Investments and Group Treasury teams on a global scale. Your new role Join an exhilarating journey with the Global Investments & Treasury Risk and Governance Team at QBE. We are seeking a dynamic Manager to contribute to the strategic landscape of risk management for Group Investments (GI) and Group Treasury (GT). Reporting directly to the Head of Risk and Governance, you will play a pivotal role in enhancing the maturity of risk culture and fortifying the risk management framework. Lead Line 1 risk and governance forums, steering 3LoD meetings. Oversee GI and GT policies, ensuring compliance with Governing Document Management Standard. Serve as the primary contact for GI and GT, liaising with line 2 risk, internal audit, and external audit. Advise on authorities and governance paths for investment and treasury transactions. Evaluate operational risk for new initiatives, conducting due diligence. Execute Risk and Control Self-Assessments (RCSAs) and implement Third-Party Risk Management Policies. Your story so far To be successful as a Manager, Operational Risk & Governance, Investments & Treasury you will have proven experience with developing and implementing effective policies and practices. With a collaborative style and approach, you will bring senior leaders and all levels within GI and GT on the journey to integrate of Investments & Treasury risk activities and further uplift the current level risk maturity from embedded to self-sustaining. Professional qualifications such as audit, CA/CPA, CPRM, or relevant certifications. Proven experience in developing and implementing effective policies and practices. Relevant work experience in risk management and/or compliance, preferably in the financial services industry or global investment and treasury businesses. Expertise in conducting operational risk/control environment reviews and analyses. Hands-on experience with Enterprise Risk Management (ERM) systems, preferably RSA Archer. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: 12 month fixed term contract The opportunity Reporting to the General Manager, Organisational Development and Employee Experience (ODEX), your primary role will be to partner with the Global Learning & Leadership Team in the design and development of the AUSPAC QBE (and Home Market) Learning and Leadership agenda. You will also lead a team of three consultants in the implementation of same. As the AUSPAC Division has recently commenced a significant transformation journey, there is opportunity and need to revisit and reset QBE's learning and leadership agendas to enable the continued growth of our people and business with an emphasis on investing in our leadership and people capabilities for today and tomorrow. Your new role This role is responsible for leading the Home Market approach to Learning & Leadership Development. This will be done by designing and implementing learning and leadership strategy and solutions across AUSPAC and Home Market. Your other primary responsibilities include: Build the professional development & leadership capability of our people, with a balance between current state needs and future state aspirations. Partner closely with the Global Talent Team, People Business Partnering, Talent Team and other key stakeholders to understand the learning and leadership needs of the employees of AUSPAC/Home Market and use these insights to inform our Learning for All and other core leadership offerings. Manage the Learning & Leadership Team (x3). Lead the local embedment of the QBE Leadership Attributes across the employee life cycle. Set local Leadership 360 tool strategy and governance (and debrief certification where appropriate) across home market. Engage and manage other learning and leadership tools and capability solutions as required. Identify and plan investment from ODEX budget to deliver against annual People Plan. Effective vendor management. About you To be successful as the Senior Manager - Leadership & Learning you will have: Understanding and application of adult learning approaches and human centered design Strong project management skills Strong relationship management and influencing skills - ability to interact at an executive/strategic level Strong consulting, negotiation and facilitation skills A commercially focused and pragmatic approach to delivery of leadership and learning solutions Experience in consulting and delivery of leadership and learning solutions Demonstrated business partnering/internal consulting experience Experience in fast moving complex matrix structures Understanding of an experience in deploying digital first learning solutions Strong knowledge of adult learning and instructional design principles About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Open and flexible Type: Permanent, full time position The opportunity A unique opportunity has arisen for a well experienced insurance professional to join QBE Insurance in the role of Actuarial Senior Manager, Reserving Platform and Process Optimisation . In this role you will be responsibility for ensuring the performance, sustainability and effectiveness of AUSPAC's reserving platform, and will support the Chief Reserving Actuary to develop and execute a range of initiatives to enhance Actuarial team capability and performance. On a regular basis, this role will require you to: Liaise with Heads of reserving to design the end to end reserving process, and vision for the reserving platform and Actuarial team capability Aligned to the longer term vision for the reserving platform, develop and prioritise a list of enhancements, and lead delivery of these Day to day lead the platform vendor relationship, supporting the Chief Reserving Actuary to manage the overall relationship and ensure high quality services are delivered Lead a team to support ongoing platform performance, liaising with the software vendor, QBE IT and reserving teams to ensure smooth operation of the software Support the Chief Reserving Actuary in developing and delivering data and process optimisation initiatives spanning the AUSPAC Actuarial Team Liaise with Strategic Finance to develop a list of continuous improvement initiatives, and oversea delivery of these initiatives About you Proven ability and drive to lead and implement change initiatives within an organization. Demonstrated experience engaging effectively with team members at all levels. Strong technical skills with a background in one or more of Actuarial, Analytics or Data, with a preference for general insurance reserving experience Demonstrated capability to develop and deliver projects or programs of work Ability to present effectively and strong relationship-building skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Step into the Defence industry supporting the HR Manager with Talent and Human Resources priorities! Your new company Opportunities like this do not come up often to show case your talent and human resource expertise! Come and join this Defence organisation during this exciting period of growth as their Human Resources / Talent Co-ordinator! This is a newly created role due to the organisation about to double in size! This position is to commence initially as a 12-month contract but will more than likely end up permanent due to the projected growth strategies. This role is a full-time office based position, however your working week is compressed, so you work a 9-day fortnight. This vacancy is for either a Talent or HR Administrator seeking a role to create and make their very own! Your new role Reporting to the Human Resources Manager, who is just delightful, you will play a pivotal role in fostering a positive work environment and being responsible for all HR activities and key projects. Your generalist day to day will look like: Assisting with recruitment efforts, including candidate screenings and interview co-ordination. Assisting with onboarding and offboarding's to ensure seamless integration for new and existing team members. Maintaining and updating all policies and procedures. Actively engaging employee relations and conflict resolution. Liaising with all internal and external stakeholders. Supporting managers with HR Administration and diaries. Updating of job descriptions and assisting with ISO accreditations. Supporting the wider business units with all HR matters and enquiries. What you'll need to succeed To be a successful applicant for this opportunity, you will have a background in HR Practices, you will possess excellent interpersonal ability to develop and sustain strong relationships. You will also have a strong ability to multitask and communicate through your self-motivated nature and enjoy working in a team environment. Please note, due to being a Defence organisation, you do need to be an Australian citizen and will need to undergo a Defence clearance. What you need to do now No covering letter is required for this position. All you need to do is send your updated resume to your HAYS Human Resources Expert Kylie, [email protected] or contact 0872214122 for further details. #2841081

Advance Your Career with Advanced Piping Systems!

Are you a skilled marketer with a track record of execution ready to significantly impact a dynamic industry? Advanced Piping Systems is looking for a talented Marketing Manager to lead our marketing endeavors, driving brand recognition and fostering lead generation. Join us in shaping and implementing comprehensive marketing strategies that align with our evolving business objectives.

Key Responsibilities:

Strategic Planning:

• Collaborate with cross-functional teams to develop plans aligned with Advanced Piping Systems' overarching goals.
• Conduct market research to stay abreast of industry trends, competitor activities, and evolving customer personas.

Brand Management:

• Safeguard and enhance our brand image and identity 
• Develop and enforce brand guidelines across all marketing materials for consistent messaging.

Integrated Content-Driven Marketing:

• Plan, execute, and monitor integrated content across various channels. We’re creating video content and which needs to lead the market.
• Collaborate with agencies to develop compelling and consistent messaging.
• Track and analyse marketing performance, adjusting tactics for optimal results.

Collaboration and Thought Leadership:

• Be the central point for customer-centricity, championing their needs.
• Manage a team of external marketing providers and agencies, fostering strong relationships.
• Keep up to date with emerging marketing trends and demands, we’re wanting to keep current and ahead of what others are doing.

Budget Management:

• Develop and manage marketing budgets, ensuring efficient resource allocation.
• Monitor spending and ROI, making adjustments as necessary.

Data Integrity:

• Own and ensure the integrity of customer-related data points.

Continuous Website Improvement:

•  Own and deliver website improvements and fixes.
•  Work with external suppliers to maximize SEO opportunities.

Reporting and Analysis:

• Provide regular reports on key performance metrics and marketing effectiveness.
• Utilise data-driven insights for informed decision-making and optimizations.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field is an advantage.
• 3 to 4 Years of proven experience in marketing coordination with a focus on measurable contributions.
• In-depth knowledge of the majority of marketing channels and best practices.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• In-depth knowledge of marketing tools and technologies.
• Proven track record of managing external resources

If you're an aspiring leader with a creative mindset ready to drive our marketing strategies to new heights, apply now and be a part of Advanced Piping Systems' continued success!

• Competitive Compensation: of  $90,000 - $110,000 + Super
• Work in an environment that values creativity and innovation.
• Join a collaborative team where your leadership and communication skills will be valued
• Access ongoing learning opportunities, staying at the forefront of marketing trends and technologies.

• Boutique Human Resources Practice
• Client focused, open, fun and collaborative culture
• Opportunity to work directly with the Managing Director
• Location: Darlinghurst Location (Hyde Park)
• & flexible working options available
• Salary: Commensurate with experience
• Working Status: Must be an Australian citizen or hold permanent residency

 

OUR COMPANY

Partale is a client focused Human Resources Practice founded in 2020. We love our clients and value the importance of understanding their businesses and goals so we can effectively partner with them.

 

We believe strong human resources practices combined with the right HR advice enables businesses to grow and navigate challenging times. We provide a breadth of HR services which are tailored to suit the needs of our wide variety of clients. We are building a team of strong HR professionals and we collaborate with high quality external partners to deliver specialist services.

 

THE OPPORTUNITY

You will play a critical role in supporting Partale’s continued growth as you partner with our clients to understand their business and provide tailored HR services which make commercial sense. Our clients sit across many industries such as Financial Services; Property; Technology; Professional Services; Public Relations; Retail; Health; Energy; and the Non-For-Profit sector.

 

You will build lasting positive relationships with our clients and look for opportunities to further service them directly or by working with our partners. This includes seeking opportunities to build new business.

 

As a Senior team member you will be instrumental in delivering client outcomes across the following areas: advising on employment conditions and practices; recruitment and onboarding; employment conditions and relations; policy and procedures; performance and reward; remuneration and benefits; learning, capability and organisational design; culture and values; talent management; diversity and inclusion; engagement; leadership development; and wellbeing.

 

REQUIREMENTS

• Minimum of 7 years human resources experience
• Naturally customer focused and proactive to support our clients
• Be open, authentic and honest to uphold our values
• Strong experience in talent acquisition, performance, and reward
• Experience in partnering and advising businesses in core areas of Australian employment relations, including award interpretation
• Experience is partnering, advising and delivering outcomes across a variety of people and culture matters.
• A passion for developing relationships and working with others
• Strong levels of initiative and ownership to deliver outcomes which are in the best interests of our clients
• Strong attention to detail and the ability to manage changing priorities and juggling multiple projects
• An enthusiastic and positive approach to life and work.

 

This is an exciting time to join Partale as you can personally contribute to the growth, culture and success of this growing firm. If you are nimble, smart and thrive on continual development opportunities this role is for you!

 

HOW TO JOIN US

If this sounds like the perfect role for you, we would love to hear from you. Please apply using your LinkedIn profile and include a cover letter and CV sharing why you would be great for this opportunity.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney, Melbourne or Brisbane Type: Permanent, Full-Time The opportunity As the National Relationship Manager in our Commercial Operations team, you will be responsible for cultivating and managing relationships with key partners, brokers, and clients on a national scale. Your primary focus will be to drive business growth and profitability through effective underwriting strategies. Your new role Lead a team of Commercial Underwriters Build and maintain strong relationships with key partners, brokers, and clients across the country. Collaborate with the sales and marketing teams to identify and pursue new business opportunities. Develop and implement strategies to expand our underwriting portfolio. Stay abreast of industry trends, regulatory changes, and market conditions to provide strategic insights. Work closely with underwriting teams to ensure consistent and effective risk assessment. Address client concerns and provide solutions to enhance customer satisfaction. Happy to talk flexible working. About you Proven experience in underwriting within the insurance industry. Experience in Trade Credit & Surety desirable. Strong understanding of underwriting principles, risk management, and regulatory compliance. Excellent communication and interpersonal skills. Demonstrated ability to build and maintain relationships with key stakeholders, specifically Brokers. Analytical mindset with the ability to interpret complex data. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street's asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives. The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia. This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology. Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street's advocate in industry forums, showcase State Street's thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills Education & Preferred Qualifications Bachelor's degree in Business, Finance, Computer Science, or a related field. Experienced talent with deep subject matter expertise in accounting, fund administration and regulatory reporting in Australia Worked in Product organisations in previous roles About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Primary role purpose:

The primary purpose of this role is to lead and manage government project, ensuring assigned project work is delivered on time and to a high quality standards. You will execute a wide range of tasks including managing stakeholders, producing regular reports, coordinating resources and tracking progress and performance and any other tasks required to get the project done. You will report to the Senior Director Commercial Delivery to ensure that contractual deliverables are met, delivered on time and to specification.

Key Responsibilities:

• Be responsible for producing and managing delivery plans and associated budgets.
• Be responsible for Project documentation such as regular reports showing resource allocation & utilisation, project budgets (actual v forecast), project status and risks.
• Be responsible for customer focused status reporting, ensuring that, as far as practicable, customers are fully informed on delivery progress.
• Work with Business Managers and Directors to negotiate the desired business outcomes.
• Manage suppliers and contractors where necessary to ensure delivery is on time and to specification.
• Execute any project related activities as required by the Program Manager.
• Manage stakeholder engagement
• Have strong leadership and stakeholder management skills
• Conduct problem solving analysis to resolve project related issues
•  Manage suppliers and contractors where necessary to ensure delivery is on time and to specification
• Advanced time management and analytical skills
• Adhere to the WHS responsibilities and policies of Inmarsat as per the organisation's Safety Management System

Newly created Finance Manager role within a global renewable energy group Your new company Hays is excited to be partnering with an international renewable energy group, specialising in developing, building and operating renewable power generation plants for onshore & offshore wind and solar. Your new role Reporting to the Finance Director, you will be responsible for the day-to-day operations of the finance function. Monitor the cash-flow and fundings of the company Set-up processes to streamline financial operations and allow scalability to support the growth of the activity and the establishment of SVP(s) Supervise statutory audit to ensure it is completed in a timely manner Oversee the reporting and funding of the companies SVP(s) Contribute to the overall budgeting and reforecasting exercises of the office and for the projects in developement of the company Participate in the improvement and automatisation of the budgeting process Ad-hoc support the investment and business teams when necessary What you'll need to succeed To be successful in this role, you will have experience in a corporate finance/financial planning & analysis environment, ideally in the energy or project-based industry. What you'll get in return Take ownership of this role and make it your own! WFH flexibility Negotiable salary based on experience What you need to do now If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2825349

BI Test Manager opportunity on a contract basis BI Test Manager Your new company Hays has partnered with a leading Australian Telco company who is currently looking for a BI Test Manager to join their team on an initial 6-month contract. Your new role We are actively searching for an adept Test Manager to play a crucial role in our dynamic team within a fast-paced environment. The ideal candidate should showcase a successful history of concurrently managing multiple testing projects, proficient vendor management, and ensuring the effective execution of all testing activities to meet project timelines and uphold quality standards. What you'll need to succeed 8+ years of hands-on experience as a Test Manager. 5+ years of experience working in BI projects Extensive experience in a multivendor environment. Telco experience is highly desirable. What you'll get in return Opportunity to work on cutting edge technologies and solutions Sydney based office with flex options Great rate and excellent work culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Camila Ruiz Recruiting experts in Technology E: [email protected] #2840961

Permanent HR Manager role with a professional services firm in Melbourne CBD. 140-150K base. Your new company You will join a leader in their market in a professional services firm. Based in Melbourne CBD, this employer requires a Human Resources Manager on a permanent basis to lead the Human Resources function for the Melbourne and Perth office offices. You are expected to be on-site 5 days for this opportunity. Your new role In your role as HR Manager, you will work closely with your counterpart in Sydney and report to the Principal of People and Culture in Melbourne. You will be across all HR functions in your office and also be responsible for the recently established Perth office where travel will be expected. You will train, coach and develop staff and must have up-to-date knowledge and experience of interrupting modern awards. You will also work closely alongside the Payroll Manager to ensure colleagues are paid correctly under the correct modern award. What you'll need to succeed You must have demonstrated experience in an HR Manager role completing performance and salary reviews, training staff and coaching managers. You will have experience handling payroll in a previous role and be responsible for over 100 staff across 2 locations. Be a team player, collaborate with your counterpart in Sydney and Principal of People and Culture and also be comfortable rolling your sleeves up to get stuck into the work. What you'll get in return This is an excellent opportunity to be part of a growing business with a pipeline of work. Your dedication will be rewarded with Permanent, ongoing opportunity Opportunity to continue developing your skills within a professional services firm Competitive salary package Be part of a truly supportive and collaborative team, coming up with ideas and initiatives to run the HR function. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your Microsoft Word CV, or call Niall O'Donnell now on +61352268017. If this is not quite the HR role for you, send your CV to [email protected] and let's find ways to advance your career. #2841027

Position Description Position Title: Client Relationship Manager Location: Sydney, Australia Reports To: Client Partner Direct Reports: 0 Position Summary: About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build and run stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and is ranked among the top performing and fastest growing technology companies in the world. In Asia Pacific (APAC), Cognizant has strong presence in key growth markets including Australia, New Zealand, Singapore, India, Thailand, Malaysia, Japan, China, Hong Kong, UAE, Saudi. It has grown rapidly in these regions and is now poised for exponential expansion. We are now seeking entrepreneurial leaders with a trail blazing track record of growth to fuel the next stage of Cognizant's growth ambitions in Australia. Our Culture Your passion, integrity, creativity, and experience are integral to Cognizant's success in Australia. You will be welcomed into a dynamic and expanding global professional services leader in Technology, IT and Business Consulting. We take pride in our partnership with our clients, so your ability to bring our unique value proposition to customers, add value, and provide exceptional client experienced will be fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse, and inclusive work environment. As a truly global company, we foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. Job Summary: Client Relationship Managers (CRMs) are key contributors to the market and commercial side of Cognizant's Business. CRMs work with Client Partners and Industry Leads and act as business owners for assigned accounts, managing the day-to-day activities and the P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. This role will have responsibility for pursuing a set BFSI portfolio in Australia. The scope of the portfolio includes a cornerstone Big 4 bank, with potential for new account inclusions as the role progresses & Cognizant grows. The CRM is a key client facing role for Cognizant responsible for creating a positive client experience at all levels of the client organisation, including executives and senior management. The role requires significant commitment, sales and business acumen, leadership qualities, and motivation to perform well. Responsibilities: Account Growth: Proactive Selling: Identify, create, and close new business opportunities through understanding of technology, operations, consulting, and business positioning. RFP Response: Understand customer industry trends and challenges to deliver tailored proposals. Continuous Engagement: Maintain client relationships through networking and regular meetings (coffees, lunches, events.) Health Checks of Current Portfolio: Review performance and address issues as/before they arise Fulfillment & Demand Management: Orchestrating Customer Practices/Service Lines-Delivery for Fulfilling Demand: Ensure that resource allocation aligns with customer needs and orchestrate internal practices/service lines in delivery to fulfil demand. Responding to staffing needs : Understand the nature of staffing requirements, engage respective Service Lines for scoping and sizing, negotiate with customer on team composition (onsite-offshore, seniority etc.) to ensure successful delivery while meeting/exceeding billing rate targets. Relationship Management: Continuous Engagement: Maintain relationships through meetings, coffees, lunches, events. Health Checks of Current Portfolio: Review performance and address issues. This involves reviewing performance and addressing issues. Governance: Participate in formal governance meetings. This involves participating in formal governance meetings. Escalation Resolution: Be the point of contact for any escalations. This involves being the point of contact for any escalations. Sales Operations: Client Profitability Management: Manage portfolio CP engagement and track improvements. This involves managing portfolio CP engagement and tracking improvements. Invoicing & Accounts Receivables: Ensure timely generation and payment of invoices. Revenue Forecasting: Provide accurate internal revenue forecasting. This involves providing accurate internal revenue forecasting. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 25 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Primary Details Time Type: Full time Worker Type: Employee Compliance Manager Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 1st February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity We are looking for a talented individual to join our compliance team in QBE AUSPAC in a role of Compliance Manager to provide strategic compliance support to our business. Reporting to the General Manager of Technical Compliance, you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to advise them on their compliance obligations, whilst managing compliance activities. Other responsibilities include: Develop, implement and maintain an Obligations Register that is designed to meet QBE's needs Plan and manage the implementation of relevant compliance policies and procedures Develop and implement effective education, training and awareness program for compliance Ensure that the business complies with management directives, compliance and governance requirements across QBE's internal rules, guidelines and policies Drive and monitor compliance across statutory and regulatory requirements Provide timely compliance advice and solutions to the business on statutory and regulatory requirements Promote a compliant and customer focused culture Your story so far Your story will include people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for implementing and maintaining obligations, a strong regulatory understanding, with the ability to form insights, with at least 4 years' experience in a compliance or risk management role, managing obligations within the financial services or insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in Law or equivalent will be highly regarded We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent - Full time The opportunity We are seeking a dedicated High Complexity Case Manager to join our Brisbane CTP Insurance team. In this role, you will play a crucial part in managing complex CTP insurance claims, working closely with injured parties, healthcare professionals, legal representatives, and other stakeholders to ensure the best possible outcomes for our clients. Your new role Build and maintain effective relationships with key internal and external stakeholders, using a collaborative approach to obtain information and to seek technical expertise from peers to manage claims effectively Manage the end-to-end claims management process, by identifying the need for clinical information to develop effective case management plans and strategies guided by legislative and compliance timeframes Respond to client requests in accordance with service standards Ensure accurate claims data is entered in accordance with the required quality assurance standards and reporting to ensure accurate payments and wages are processed, claims are reported on correctly, and service standards are met Prepare documents, files and records for legal matters including for trial and subrogation, and submit administrative reports as required Ensure current knowledge and adherence and compliance with the relevant legislation, regulations, standards and guidelines Support the implementation of the Claims strategy to enable delivery of overall business targets Participate in all relevant meetings to share and develop strategy, knowledge and best practice About you 1-2 years experience within a customer facing or administrative role in a fast-paced, high-volume environment Knowledge and/or experience in the Personal Injury or insurance industry is desirable Empathetic and resilient in nature with a keen interest in supporting stakeholders through challenging and sensitive situations Knowledge of the ClaimCentre system is desirable but not essential Stakeholder management skills and knowledge around problem resolution A keen willingness to learn with a proactive and positive attitude About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent/full time The opportunity As an Assistant Case Manager at QBE, you will be a vital part of our personal injury claims team, assisting Case Managers in the management and support of clients throughout the claims process. This role offers an opportunity to make a meaningful impact in the lives of those who require assistance and understanding during their recovery journey. Your new role Support the CTP claims team through coordination and completion of various administrative tasks Build and maintain strong relationships by ensuring an exceptional customer service experience for both internal and external stakeholders Respond to internal, customer or employer enquiries within required timeframes Accurate & efficient data entry including making payments and uploading/updating records Ensuring compliance with company and regulatory policies, procedures, and guidelines. About you Outstanding communication skills with a customer centric mindset and a genuine care for people A positive, can-do attitude with the ability to learn quickly and multitask in a fast-paced environment Previous experience in an administration/data entry/accounts role involving collaboration with various areas of a business Exceptional attention to detail with the ability to prioritise work accordingly The ability to work both independently and as part of a collaborative and supportive team Experience in an administration role within the insurance space is desirable but not essential About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Australian Steel Markets (ASM) business as a Business Development Manager – Commercial Framing in Sydney, Melbourne or Brisbane. We’ve got a great product in TRUECORE® steel and we are looking to drive growth of this product with existing and emerging light gauge steel fabricators within the commercial building sector - that’s where you come in!

This role provides an opportunity for you to grow your professional network and profile within the building and construction industry. With growth as a priority, your expertise will help shape the execution of the strategy – your contribution and successes will be visible and recognised.

Discover, partner and support fabricators to understand how they can leverage the opportunities of light gauge steel (LGS) into the commercial segment. From identifying existing fabricators to introducing other business owners to the possibilities of being a fabricator for LGS – you’ll inspire, support and guide them so their business can grow with ours.  

We think there’s so much potential to have meaningful and commercial impact in this role that can set you up for further career progression in BlueScope. Given the breadth of industry participants and internal business functions you’ll work with, you can open yourself up to multiple career pathways with us.

Enjoy a competitive salary, car or car allowance, option for 14% superannuation, participation in our company incentive program, annual salary review, access to our Employee Assistance Program, and hybrid or flexible work arrangements.

What Will You Do?

With the support of your Leader, you’ll gain invaluable exposure and learnings across our business and the industry. Together this will shape your activities and support you in generating demand for our solutions.

You will:

• develop targeted growth strategies: work with your Leader to create clear growth plans that define your activities such as industry networking and education, collection of market intelligence and identification of new opportunities
• engage with industry stakeholders:  strategically engage with industry stakeholders, fostering alignment with our business by crafting and articulating a value proposition to fabricators, direct customers, steel designers, and engineers, while expanding outreach to industry associations and businesses outside the current steel framing market
• develop relationships across sales teams: build collaborative relationships with the ASM sales team, partnering with them to ensure effective conversion of business opportunities with fabricator customers
• build your broader business knowledge: use your internal network to learn about BlueScope and our operating environment, growing your understanding of our value and supply chain
• provide subject matter advice: project manage customer support including promotional, technical guidance and training for customers and staff

More About You

An experienced business development professional, you’re someone with a knack for supporting your customers – including enabling them to execute on opportunities and realise growth outcomes. You will bring:

• experience in developing targeted growth strategies
• an ability to develop and apply knowledge of key channel participants, influences and decision-makers
• effective cross-functional communication skills, quickly establishing credibility across diverse stakeholders while demonstrating organisational agility and political acumen
• essential commercial acumen and a comprehensive understanding of fabrication operations
• an inquisitive nature to explore our business and ‘connect the dots’ with your own knowledge
• a desire to bring new and different ideas – viewing our today and being curious about what we need for the future

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

iStay Rivercity are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager on a 9 month contract.

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

What you’ll do

Reporting to the Head of Trade and Groups Sales, the successful applicant will be responsible for proactively hunting for and securing new group business, by developing new relationships and delivering new leads within key market segments. You will work closely with the Groups Sales team to ensure the conversion of new leads, while maintaining a calendar of proactive sales activities, calls, site inspections and tradeshows which deliver a constant pipeline of sales opportunities.

Key elements of the role include:

• Identifying new opportunities, generating new enquiries, securing repeat business, and maintaining the sales pipeline for group business opportunities
• Building and maintain strong working relationships across key markets - education, sporting, corporate, faith/community and caravanning
• Reviewing forecasts and developing and executing sales strategy plans.
• Taking ownership of the performance of group segments reporting on key metrics and outcomes to the business as required.
• Completing monthly analysis of group performance and provide a summary of recommendations to improve long term strategies.
• Proactively re-engaging old and current business to expand booking opportunities.
• Attending industry networking and tradeshows, and positively represent NRMA Parks and Resorts
• Ensuring all sales processes and client communications are centrally managed through booking platform - Ivvy and outstanding tasks are managed.
• Establishing and growing a portfolio of clients.

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

Could you be our next Quality Assurance Manager?

As the Quality Assurance Manager, you will be responsible for developing and implementing strategic and tactical programs to manage assigned food categories and suppliers. Your primary goal is to ensure that McDonald's food safety and quality standards are consistently met. This role involves collaboration with internal departments, crisis management, and effective communication.

What can you expect on a day-to-day basis?

• Clearly communicate McDonald’s expectations to suppliers and establish performance criteria
• Monitor and manage designated categories to ensure compliance with McDonald’s food safety, quality, and other standards
• Ensure supplier compliance to the McDonalds Sensory standards for Core & local products
• Collaborate with McDonald’s Strategic Sourcing team to foster strong business relationships with suppliers
• Work closely with global leads to drive Food Safety & Quality improvements in designated categories
• Partner with the Menu team to provide expertise on food safety, regulatory, nutrition, and McDonald's requirements for new products
• Conduct food safety and quality validations for new products in alignment with category requirements
• Validate new equipment suitability for restaurant operations in collaboration with the equipment team
• Establish and maintain food safety systems for products and restaurant food handling in assigned categories
• Facilitate resolution of food quality issues with restaurant operations, suppliers, customer service and other departments
• Provide industry expertise on McDonald’s products, packaging, and processing

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development of international airports to site based construction of individual buildings, or the largest rail infrastructure projects in the country. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

The main purpose of the project manager is to optimise project success by delivering against agreed project objectives. Our project managers see the value in agreeing from the outset ‘what good looks like’ and take pride in ensuring alignment to this as the project progresses. Some of the key specifications we attribute to the purpose include:

• Taking responsibility for effectively and efficiently leading a project or suite of projects.
• Employing proven project management experience to plan, monitor and document tasks throughout a project
• Identifying and managing the resources necessary to support project execution, including leading and motivating people to ‘bring out the best in everyone’
• Putting safety at the heart of project delivery. As the number one priority for our clients, safety in construction comes first, always. 
• Fostering a collaborative and communicative project culture.
• Day-to-day management of projects through the complete life cycle, including successfully implementing from initiation through deployment and handover into operations.
• Working and leading within a multi-disciplinary team of professionals to deliver targeted project outcomes
• Proven ability to own and manage key functional aspects within the project, including: scope, risk, cost, schedule and quality.
• Managing different forms of contract, including ensuring compliance with contract terms in delivery of the works for consultants and contractors, processing of payments, managing change.  
• Employ a sound understanding of procurement in projects, including contract drafting, tendering process preparations and management, bid analysis and contract award for both professional services and contractors.
• Report preparation and communication of project progress to a range of stakeholders, including schedule/milestones, deliverables, dependencies, risks and issues, and promoting appropriate actions to improve project outcomes.