We’re looking for a Demand Planning Analyst to join our Demand Planning team on a permanent full-time basis in North Sydney.

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

About the role

This is a key role which reports directly to the Demand Planning Manager and is an excellent opportunity for the successful candidate to demonstrate their experience in:

• Supporting all forecasting and analysis activities associated with the product portfolio they are allocated to and with cross-functional stakeholders.
• Creating and maintaining forecast models, incorporating business intelligence and forecast information gathered from internal and external sources.
• Integration point into the Marketing, Sales and Finance functions across the S&OP process.

About you

Along with 2 years’ experience in a demand planning and analytical role, you will have:

• Strong analytical and problem-solving skills.
• Advanced Excel, SQL and PowerBI a must.
• Proficiency in demand planning software and statistical analysis tools.
• Excellent communication and interpersonal skills.
• Demonstrated experience working with ERP and/or order management applications.
• Knowledge of S&OP principles & practices.

About us

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world.  We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave
• Opportunity to take advantage of novated leasing options
• Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
• Annual flu vaccinations
• Medibank Health Insurance - discounts on corporate cover 

Ready to apply?

Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

Please note that we are not accepting applications from agencies at this time. 

So, who is Till Payments?

An integrated payment solutions provider committed to accelerating growth for businesses around the world.

Acquired by the Nuvei Corporation in January 2024, Till’s reach has now expanded, tapping into a vast global network to help fuel payment innovation. Today, Till is redefining the payment experience for its merchants and partners, offering seamless solutions across all channels – both online and offline – that unify and optimise the payment experience at every point of the journey. As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

About the Role:

We are seeking an experienced Payments Business Analyst specialising in Card Schemes based in Australia. This role is perfect for a professional with payments Business Analyst experience particularly with card networks such as Visa, MasterCard, Amex, Diners and EFTPOS. The ideal candidate will be adept at navigating the complexities of card schemes, regulatory frameworks, and providing guidance helping optimise payments processes.

Key Responsibilities:

• Provide business analyst capabilities on card schemes, interchange fees, and transaction processing including monitoring scheme reports.
• Work with internal stakeholders to navigate enhancement change programmes.
• Develop and maintain strong relationships with key stakeholders, including vendors, card networks, and payment processors.
• Conduct detailed analysis and reporting on card transaction trends, interchange fees, and cost-saving opportunities.
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies within the payments ecosystem.
• Support Acquiring Operations team in navigating compliance challenges, particularly with card scheme mandates other industry changes.
• Lead workshops and training sessions for internal stakeholders on best practices in card schemes and payment strategies.
  

Skills & Qualifications:

• Minimum of 5 years' Business Analyst experience in the payments industry, with a focus on card schemes.
• Strong understanding of Visa, MasterCard, and EFTPOS networks, including fee structures, compliance requirements, and risk management.
• Experience in payment gateway integration, acquiring, and processing services.
• Proven track record of delivering payment project changes and problem solving capabilities
• Familiarity with regulatory frameworks especially local Australian payment regulations.
• Strong analytical skills, with experience in data analysis and cost optimization related to card payments.
• Excellent communication and interpersonal skills, with the ability to present complex concepts to both technical and non-technical stakeholders.
• A collaborative mindset, with experience working in cross-functional teams to deliver payments solutions.

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#LI-HYBRID

We are seeking a highly skilled Business Analyst to join our team and play a pivotal role in analysing business processes and systems. Your primary responsibility will be to recommend solutions that align with our organisational goals, ensuring that our strategies are both effective and efficient. The successful candidate will work closely with stakeholders to gather requirements, document workflows, and facilitate clear communication between technical teams and business units. You will conduct thorough analyses to identify areas for improvement and help design technical solutions that meet our business needs. Your ability to translate complex concepts into actionable insights will be key to driving our projects forward. If you have a passion for problem-solving and a strong understanding of business analysis principles, we invite you to apply and contribute to our mission of enhancing operational excellence.

Key Responsibilities:

• Gather and document business requirements through workshops, interviews, and observation.
• Collaborate with technical teams to translate business needs into technical specifications.
• Identify process improvements and make recommendations based on data analysis.
• Ensure alignment between business goals and IT solutions.

Qualifications:

• 5+ years of experience as a Business Analyst, with expertise in IT systems and business process analysis.
• Strong understanding of software development lifecycles (Agile or Waterfall).
• Excellent communication skills and the ability to work with diverse stakeholders.
• Experience with business process modeling tools (e.g., BPMN, UML).