Primary Details Time Type: Full time Worker Type: Employee Senior Compliance Manager (Projects), Technical Compliance The opportunity Join a high-performing, dynamic team Sydney, New South Wales Permanent, Full-Time Applications Close - Tuesday 13th February Your new role The role of a Senior Compliance Manager (Projects), Technical Compliance at QBE AUSPAC is a crucial and multifaceted position within the company's compliance team. As a senior member of the Technical Compliance team, this role is responsible for working alongside the GM of Technical Compliance, and the Head of Technical Compliance in developing, leading and driving the implementation of AUSPAC's Compliance Risk Management Framework within the business. The role will act as a key compliance adviser on modernisation projects and initiatives, and will play a lead role in strengthening AUSPAC's compliance risk culture. Additional Responsibilities: Work closely with the Head of Technical Compliance to lead and inspire the business to achieve compliance by design by incorporating best practice compliance risk management controls into business processes Partner with the business to advise on and provide direction in the management of compliance risk in the modernisation projects and initiatives Collaborate with the GM of Technical Compliance to contribute in the development of the Technical Compliance team's strategic direction, vision, roadmap, and priorities Ensure effective communication and dissemination of the compliance strategy, policies, and processes to relevant stakeholders Review and enhance the compliance risk management framework, policies, and related procedures, serving as a guide for the business in managing compliance Influence key stakeholders to ensure that compliance risk is effectively managed during business changes Provide input into the Compliance and Regulatory reports and updates for AUSPAC and Group board and committees Assist in the maintenance of the obligations register, including periodically uploading, reviewing and improving the drafting of obligations Actively coach and develop junior team members About you Your story as a Senior Compliance Manager should reflect the following key qualities and experiences: You will demonstrate strong people leadership capabilities. You have a track record of successfully leading and developing teams, fostering a culture of collaboration, and motivating your team members to excel in their roles. Your leadership ensures that the compliance monitoring function operates effectively and efficiently You possess exceptional interpersonal skills, enabling you to establish and maintain relationships with senior stakeholders within the organization. You excel at communication and collaboration, which is essential in conveying the importance of compliance and obtaining buy-in from key decision-makers. Meeting deadlines is a critical aspect of your work. Your effective time management skills ensure that compliance monitoring activities are carried out promptly and reports are delivered on time. This ability to manage time and resources efficiently is key to your success in the role. Your ability to influence is a defining trait. You have a knack for persuading and guiding business units towards compliance by design. Your insights and recommendations have a significant impact on the organization's approach to compliance and risk management. Your deep regulatory understanding is a cornerstone of your success. You possess a comprehensive knowledge of the regulatory landscape in the financial services and insurance industry. This expertise allows you to navigate complex regulations and provide valuable insights to the organization. You will be able to demonstrate experience in designing, implementing and overseeing compliance frameworks within the financial services industry and strong experience in providing compliance advice to the business at a senior level. Advanced knowledge in monitoring compliance and governance across a broad range of insurance operations, as well as knowledge of the products and concepts relating to the financial services industry including privacy requirements About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and we encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications clo Application Close Date: 12/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Full-time Permanent Opportunity The opportunity Reporting to the General Manager, Organisational Development and Employee Experience (ODEX), your primary role will be to lead the culture agenda for AUSPAC, driving enterprise culture priorities, as well as enabling AUSPAC's modernisation agenda. This will be achieved through designing and delivering the culture agenda for AUSPAC in concert with the Global and AUSPAC Modernisation Teams. Your new role Inline with the People Strategy design and deploy culture solutions across home market and AUSPAC. Design and lead activities that provide deeper insights into current and future state culture and provide recommendations for change accordingly. Support the AUSPAC Modernisation Team in driving culture change to support successful delivery of Modernisation plans and outcomes. Scale, lead and embed our cultural norms into our way of working across Home Market Design and deliver innovative programs and initiatives to support and inspire both leaders and employees across Home Market Partner with broader ODEX and People Teams to ensure culture plans are integrated and mutually reinforcing. Partner with the Communications Team to ensure communication messages drive and reinforce culture outcomes. Lead activities to effectively measure culture change over time. Identify and plan investment from Modernisation budget to deliver against annual Plan. About you To be successful as the Senior Manager, Culture you will ideally have the following: Ability to design, lead and deliver employee experience and culture enabling programs and initiatives Strong project management skills Relationship building, management and influencing skills Track record of translating global HR ambitions into locally relevant outcomes Prior experience in leading culture programs and initiatives Best practice employee experience and culture approaches About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 12/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Join a dynamic and innovative company committed to delivering cutting-edge solutions to our clients. Our client prides themselves on fostering a collaborative and inclusive work environment where creativity and technical expertise thrive. As they continue to expand, our client is seeking a skilled Technical Services Manager to lead our technical support team and ensure the seamless delivery of services to our clients. Position Overview: Seeing an experienced Technical Service Delivery Manager to oversee and manage the technical support operations. The ideal candidate will possess a strong technical background, excellent leadership skills, and a customer-centric approach. The Technical Services Manager will play a crucial role in ensuring the highest level of customer satisfaction through efficient and effective technical support. Responsibilities: Team Leadership: Lead and motivate a team of technical support professionals, fostering a collaborative and high-performance culture. Provide guidance, coaching, and mentorship to team members to enhance their technical skills and customer service capabilities. Service Delivery: Develop and implement strategies to ensure the timely and effective delivery of technical services to clients. Monitor service performance metrics and implement continuous improvement initiatives to enhance service quality. Client Communication: Act as the primary point of contact for clients regarding technical support issues. Collaborate with clients to understand their technical needs and expectations, ensuring a proactive approach to problem resolution. Technical Expertise: Stay current with industry trends and emerging technologies to provide strategic direction for the technical support team. Work closely with the product development team to provide valuable insights for product improvements and updates. Process Optimization: Streamline and optimize technical support processes to improve efficiency and reduce response times. Implement best practices to ensure consistent and high-quality service delivery. Qualifications: Bachelor's degree in a relevant technical field or equivalent work experience. Proven experience in a technical support role, with a minimum of 2 years in a leadership or managerial capacity. Strong knowledge of [industry-specific technologies or software]. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to develop and implement process improvements. Customer-focused mindset with a commitment to delivering exceptional service. Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Company Our client is a unique proprietary trading firm with a people centric ethos in that they place a heavy emphasis on personal empowerment, development, health, and work-life balance which includes WFH options. The owners have fostered a culture of meritocracy, rewarding effort and hard work with bonus incentives that are paid on a biannual basis while providing an array of perks including fresh food in the office, regular social events and actively encourage healthy activities such as running and swimming. Role You will be responsible for developing and implementing delivery plans, defining project scope, establishing milestones, acceptance criteria and timelines for multiple initiatives, big and small, running concurrently. In addition, you will be required to identify and manage risks, provide contingency plans, and ensure the many teams under your purview, are meeting their respective deadlines. Naturally, communication is crucial in any delivery centric role thus, you will bring to bear superior interpersonal skills, acting as an information conduit for several technical teams across software engineering, infrastructure, DevOps, business side teams such as traders and administration and finally external clients including financial exchanges. Requirements: 5+ years’ experience as a Technical Project / Delivery Manager. A strong understanding of project management principles and Agile methodology. Ideally have a solid background in software engineering / architecture. Experience within a high performance, low latency dependant environment such as a trading firm or the financial markets arm of a big bank. Polished Communication and Interpersonal skills along with a can-do attitude. A history of good tenure in your career history (e.g., 4+ years average). Bachelor’s, master’s or PhD level degree in computer science or mathematics. This role would be suited for someone with a strong software engineering / development background who has progressed to a technical leadership position with a heavy project / delivery focus, within a trading firm or financial markets arm of a big bank. #Project Manager #Delivery Manager #Software Engineering #Development #Agile #SOLID Design #Trading Systems #Low Latency #Financial Markets #HFT #High Frequency Trading

Job Summary Sydney Contract JN -012024-1955045 Jan 30, 2024 $1000 - $1200 pd Job Description Excellent opportunity for a Project Manager with a proven track record in IT infrastructure to join a well established and high performing team. Are you an experienced and results-driven Project Manager with a proven track record in standing up IT infrastructure? My client is seeking an experienced individual to join their team and take a lead on projects related to networks, data centres, audio-visual uplifts, and end-user computing. If you thrive in a fast-paced environment, possess excellent organisational and leadership skills, and have a strong background in IT infrastructure projects, we want to hear from you. About the role: Project Planning and Execution: Develop comprehensive project plans outlining timelines, milestones, and resource requirements. Execute and manage projects related to IT infrastructure, ensuring adherence to timelines and budgets. IT Infrastructure Expertise: Demonstrate a deep understanding of IT infrastructure components, including networks, data centres, audio-visual systems, and end-user computing. Provide guidance and expertise in the planning, design, and implementation of IT infrastructure projects. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Proactively address challenges and obstacles that may arise during the project lifecycle. Stakeholder Communication: Communicate project status, updates, and risks to stakeholders in a clear and concise manner. Collaborate with internal and external stakeholders to ensure alignment with project objectives. About you: Proven experience as a Project Manager in IT infrastructure projects. Strong knowledge of networking, data centre management, audio-visual systems, and end-user computing. Excellent communication and interpersonal skills with the ability to communicate to non technical stakeholders. Experience across multiple industries ** Please note due to the current high volume of applications, we will only be able to speak directly with those who have been shortlisted for the role.

Job Summary Sydney CBD Permanent JN -012024-1955047 Jan 30, 2024 $120k - $160k Job Description Rare opportunity to secure a strategy role in a leading Financial Services Organisation with extensive learning and growth opportunities. Role and Responsibilities: Due to a strong pipeline of exciting new projects, we are looking to assist our client in finding an exceptional, internally focused Strategy consultant to operate across the business units to provide specialist consulting advice in the early and development stage of project initiatives. You will assist in engagements across a range of complex and diverse business matters to include new growth and value creation opportunities, and strategic reviews. The successful candidate will have strategy consulting experience from a band name, external consulting firm, or internal strategy practice in a Financial Institution. You will work across the business units on a broad range of strategic projects and have consistent exposure and opportunities to work with senior leadership. Ideally you will have financial services experience. You will be well versed in business case development and have exceptional relationship building skills with the ability to build credibility and influence to senior levels. Your finely tuned analytical skills - (financial analysis/modeling) will be strong and above all you will be a team player with a sense of fun, ambition to make an impact and a willingness to mentor and be mentored. Quals/Personal Attributes/Whats in it for the candidate: This is a fantastic opportunity to move from consulting into Business Unit Strategy. You will have access to senior stakeholders and have the opportunity to define your own career. You can expect a tangible work/life balance and a competitive salary package. For a chat about the market or to explore this opportunity or others please reach out to Vanda Jarrett.

Office Manager/EA role located on the Northern Beaches Your new company A rapidly expanding sustainable energy company located on the Northern Beaches is looking for a dynamic Office Manager/EA to lead their team during this exciting time. With its innovative structure and commitment to providing sustainable energy, this small but successful organisation is offering a varied, autonomous role that is key to the smooth running of the organisation. Your new role Supporting the CEO with travel, diary management and stakeholder communication Organising and attending meetings, taking notes and tracking actionable items Involvement in company IT projects and streamlining processes Leading the social committee and organising functions Resource planning for projects What you'll need to succeed Self-motivated, solutions-focussed approach Able to work independently Strong organisation skills and able to communicate effectively Strong understanding of MS Office Previous experience working in an entrepreneurial environment What you'll get in return Work with an inspirational group of people Develop your skills in a fast moving environment Fantastic Northern Beaches location Diverse range of responsibilities Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2841250

About the Role: Grade Level (for internal use): 13 The Role: Director - Market Outreach Relationship Manager, Pacific Region The Team: You will be joining a diverse, professional, and well-regarded team called Market Outreach which is part of the Commercial organization at S&P Global Ratings. Our team culture is inclusive and flexible, with expectations of high performance, innovation, and accountability. The team is accountable for strengthening S&P Global Ratings investor franchise and gaining investor advocacy. The Market Outreach team has a variety of background experience in capital markets, including top asset managers and investment banks, creating a rich base of resource and knowledge. The Impact: You will plan and execute the analytical outreach activities serving needs of senior fixed income investors in Australia and New Zealand with an aim of strengthening S&P Global Ratings' franchise with them and generate their advocacy. You will also share market insights gained in the investor interactions with the analytical team to help them plan their activities and research. What you stand to Gain: You will get to establish relationships with senior fixed income investors in Australia and New Zealand and understand their needs and market dynamics. You will get to craft/inform business solutions for the regional market in collaboration with Commercial teams of S&P Global Ratings as well as with other S&P Global divisions in the region. You will also develop a keen understanding of entity and sector fundamentals while working alongside analytical team to deliver outreach and hear market views. Given the needs of the role, you will have the opportunity to hone your influencing and communications skills. The role will also have some regional and global responsibilities providing you a global vantage point. Responsibilities: Accountable for the development and execution on an outreach strategy for an identified portfolio of investors and key influencers with the aim of winning investor advocacy. Provides tangible actionable feedback to the commercial team around innovation, product development and engagement opportunities from market interactions. Represents the 'first line' of engagement with the market in relation to analytical, research and criteria matters and facilitates effective interaction between the market and the analytical teams. Interacts, on an ongoing basis, with the analytical, country and commercial teams to ensure the effectiveness of the role and the co-ordination of activity such as meetings with investors. Gathers and curates investor feedback and needs to inform analytical team's outreach and research pipeline. In collaboration with analytical team, develops an outreach program targeted to achieve maximum impact with identified key investors and other stakeholders (one-to-one meetings, Roundtables, small events, etc.) Acts upon market intelligence received as appropriate such as tracking commercial opportunity, feeding back criteria comments or facilitating analytical education etc. and elevates strategic matters for consideration of senior management. Contributes to the achievement of an annual and three-year market outreach plan both individually and for the group. Collaborates across various functions within S&P Global Ratings and across S&P Global divisions by sharing relevant insights gained and opportunities sighted. Makes recommendations as to the ongoing development of the stakeholder portfolio for which they are responsible including additions/removals from the portfolio etc. Provide local planning support to Marketing Events team (who do not have a representative in the Pacific region) for in-person events in the region. Enhance the reputation of S&P Global Ratings and S&P Global through ensuring professional proactive engagement with the market which will beneficially impact our external stakeholders' view of the value we add to the global ratings market. What We're Looking For: Has strong knowledge of the fixed income market in the Pacific region as well as an understanding of various prevalent asset classes and the factors driving their issuance and pricing. Good knowledge of Asia-Pacific cross-border fixed income market will be a plus. An understanding of S&P Global Ratings business and products. Strong interpersonal and communication skills and the ability to connect and communicate with all (commercial and analytical, as appropriate) levels internally within an organization as well as externally at a senior level. Can manage workload across multiple projects simultaneously and be able to work independently. Understanding of regulatory requirements and ability to adapt to global environment. Has working knowledge of relevant analytical criteria including ratings, green evaluations, ESG etc. Familiarity with CRM tools. Excellent English language skills to facilitate more effective market interaction. #LI-KM1 #LI-EY1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/ Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 296399 Posted On: 2024-01-30 Location: Sydney, New South Wales, Australia

Role and Responsibilities: Due to a strong pipeline of exciting new projects, we are looking to assist our client in finding an exceptional, internally focused Strategy consultant to operate across the business units to provide specialist consulting advice in the early and development stage of project initiatives. You will assist in engagements across a range of complex and diverse business matters to include new growth and value creation opportunities, and strategic reviews. The successful candidate will have strategy consulting experience from a band name, external consulting firm, or internal strategy practice in a Financial Institution. You will work across the business units on a broad range of strategic projects and have consistent exposure and opportunities to work with senior leadership. Ideally you will have financial services experience. You will be well versed in business case development and have exceptional relationship building skills with the ability to build credibility and influence to senior levels. Your finely tuned analytical skills - (financial analysis/modeling) will be strong and above all you will be a team player with a sense of fun, ambition to make an impact and a willingness to mentor and be mentored. Quals/Personal Attributes/Whats in it for the candidate: This is a fantastic opportunity to move from consulting into Business Unit Strategy. You will have access to senior stakeholders and have the opportunity to define your own career. You can expect a tangible work/life balance and a competitive salary package. For a chat about the market or to explore this opportunity or others please reach out to Vanda Jarrett.

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney or Melbourne location

Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well- being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

 

Who we’re looking for:

The Security Manager is responsible for overseeing and coordinating security operations within FleetPartners. Your primary goal is to create a secure and resilient operational and technical environment through the development and implementation of security strategies, policies, and procedures to safeguard our customers, assets, employees, and visitors against potential threats.

You will possess a strong understanding of a wide range of security products and services, including but not limited to Endpoint Protection, Threat Intelligence, Vulnerability Management, SIEM and SOAR. You will work with key stakeholders in the business from areas such as Operations, Sales & Marketing to ensure all key aspects of Security Operations have been considered. Your insights and expertise will be instrumental in shaping our security strategy.

You will manage the security team and will report into the Head of Cloud & Infrastructure.

What you’ll be doing:

• Work with CIO and Head of Cloud & Infrastructure on developing, maintaining and executing the cyber security strategy
• Collaborate with technology team on security within design, development and deployment of new systems, applications, networks & technology
• Continuously work with departments in the organization to reduce risk. From technical controls and procedures to policies
• Monitor, coordinate and conduct investigations into security incidents
• Work closely with MSSP/Vendor partners
• Managing all internal and external security compliance engagement activities
• Convey cyber security concepts to technical and non-technical colleagues
• Conducting Pen-test, vulnerability tests and identifying and addressing any weaknesses
• Monitoring information systems and responding to any cyber-security incidents
• Ensure security patches are up to date for all environments including end-user devices.
• Automating security controls, data and processes
• Developing policy around third-party risk with vendors and suppliers
• Working with NFR to identify and manage data privacy risks as well as internal and external compliance
• Maintaining up-to-date knowledge on cyber-security technologies and standards
• Facilitate training employees to understand and follow security standards.
• Retaining and building on our ISO27001 certification
• Maintaining and building on Essential 8 rating

• Experience leading and managing a cyber security team
• Relevant industry, technology, and process knowledge expertise
• Adept at building internal and external relationships
• Excellent knowledge of security protocols and procedures
• Experience in reporting and emergency response planning
• In-depth knowledge of incident management processes, including identification, containment, eradication, recovery, and lessons learned
• Works well independently and strong coordination and leadership skills
• Excellent communication and interpersonal skills
• Relevant tertiary qualifications and security certifications will highly regarded

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

Our client, is seeking an experienced IT Manager to lead and oversee their IT department. As the IT Manager, you will be responsible for developing and implementing IT strategies and initiatives, managing IT operations, and ensuring the overall efficiency and effectiveness of the company's technology infrastructure.

Our client provides a dynamic and collaborative work environment where your ideas and contributions will be valued. We offer competitive compensation and benefits package, as well as opportunities for professional growth and development.

Your responsibilities will include:

• Developing and implementing IT strategies and initiatives aligned with the company's goals
• Managing IT operations, including infrastructure, hardware, software, and network systems
• Overseeing IT projects and ensuring their successful completion within budget and timeline
• Managing and supervising IT staff, including hiring, training, and performance evaluations
• Ensuring the security and integrity of the company's data and information systems
• Collaborating with other departments to identify and address IT needs and requirements
• Monitoring industry trends and emerging technologies to recommend and implement improvements

• Proven experience as an IT Manager or a similar leadership role
• In-depth knowledge of IT systems, infrastructure, and software
• Strong leadership and managerial skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to work well under pressure and prioritize tasks effectively
• Experience in budgeting and resource management
• Industry certifications, such as ITIL or PMP, are preferred

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is growing and is looking for an exceptional Sales Operations Analyst that will be responsible for helping set up systems and processes for the Partnerships Team, our GTM launch for our Vet Partners Program and troubleshooting issues as we scale rapidly with a small team.

Who you are

You will create quality, efficiency and velocity for our Partnership team by building thoughful processes and automations using our CRM and supporting tech stack. This is a fantastic opportunity to make an immediate impact and hit the ground running by helping with our GTM launch for our Vet Program. As a valued contributor of our team, you will have experience delivering projects through thoughtful analysis, while having a positive impact on the health of dogs and the planet!

What you will do

• Manage our CRM (HubSpot), ensuring proper data hygiene and adherence, while collaborating with internal teams to drive new automations, processes and integrations
• Work with Lyka Pack Members to identify system gaps, errors and shortcomings while developing and owning the plan for remediation
• Project manage large scale program launches, like our upcoming Vet Program, as well as system changes and process improvements by working with multiple departments and stakeholders to ensure project deliverables are clearly communicated
• Act as a trusted partner to our sales team by assisting with the development of sales plans and strategies, offering comprehensive operational and analytical support
• Identify and drive key projects across Lyka/Partnerships, ensuring the overall roadmap is aligned with overall internal infrastructure
• Create sales and channel dashboards incorporating performance metrics to showcase insights and communicate strategic recommendations (ex. analyse a particular strategy campaign, commission payment analysis)
• Live and work in accordance with Lyka’s values and principles in the workplace

• 3+ years of ever-increasing responsibility in Sales Operations, Enablement, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a top tier strategy consultancy environment
• Experience managing a CRM, preferably HubSpot
• An analytical and inquiring mind with the ability to communicate data into relevant insight
• Organised and concise: able to document and consolidate complicated issues into a clear, obtainable solutions
• Sales Enablement experience with onboarding, product training, sales resources, and internal content for teams
• Advanced excel skills, particularly managing a large macro-run process

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)

• Previous experience with a GTM launch for a new product
• Experience working within a high-growth sales team environment
• Fluency in Tableau and/or SQL

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.  
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.  

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!   

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Who is Fergus:

Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Plumber, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with rapidly scaling offices in New Zealand (HQ), Australia and the UK.

The opportunity:

With a main focus on the Australian market the Marketing Manager alongside the Country Manager will drive growth in Australia and NZ. The broad task is to understand the Australian and NZ "Tradie" (in particular Plumbers and Electrician's) and enable them to run their businesses more profitably and efficiently. The key objective is to drive trialists and accounts, through localised multichannel marketing campaigns. 

• 3-5 years of professional experience in B2B event and field marketing management.
• Experience working on joint marketing programs with sales teams, partner teams and external organisations.
• Successful track record of developing and executing lead generating field marketing programs.
• Strong project management skills. Extremely organised and able to multitask.
• Background in Marketing Automation and CRM experience (Hubspot or similar)

We foster an inclusive environment celebrating diversity and enabling everyone to flourish. Our commitment ensures equitable consideration for all applicants, irrespective of ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability.

Eku Energy, a leading global energy storage company, is seeking a results-driven and strategic Business Development Manager to join their expanding team. As a Business Development Manager at Eku Energy, you will play an instrumental role in driving the growth and development of the company's customer base. This is an exciting opportunity to work in a dynamic and innovative environment, shaping the future of the energy storage industry.

Responsibilities

• Identify and develop new business opportunities through market research and analysis
• Build and maintain strong relationships with key stakeholders, including utility companies, developers, and government agencies
• Lead the development and execution of strategic business development plans
• Create and deliver compelling presentations and proposals to prospective clients
• Negotiate and close deals, ensuring customer satisfaction and profitability
• Collaborate with internal teams to assess project feasibility and provide input on project development
• Track and report on market trends, competitor activities, and customer feedback
• Attend industry events, conferences, and trade shows to enhance the company's visibility and network
• Stay up-to-date with industry developments and emerging technologies in the energy storage sector

• Bachelor's degree in Business, Engineering, or a related field
• Minimum 5 years of experience in business development, sales, or a similar role within the energy industry
• Proven track record of success in achieving sales targets and driving business growth
• Strong network and relationships within the energy industry, particularly with utility companies and developers
• Excellent communication and presentation skills, with the ability to influence and negotiate effectively
• Strategic mindset and ability to identify and capitalize on market opportunities
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
• Strong analytical and problem-solving skills
• Willingness to travel as required

At Eku Energy, we’re passionate about driving the clean energy transition, helping drive the decarbonisation of energy systems around the world. A career at Eku Energy means you’ll have the opportunity to develop and utilise new skills, working together in a high-trust team and fast-changing sector to help deliver innovative energy storage projects that will positively impact the lives of people and economies.

If you would like to build a rewarding career, where you can work flexibly in an inclusive and supportive culture that enables you to thrive and focus on what matters, then Eku Energy is for you.

We offer:

Competitive salaries

Supportive work life balance with flexible work schedules

25 days holiday plus all statutory leave and public holidays

Health and Wellbeing benefits

Employee recognition and bonus programs

Support of professional development and reimbursement of membership dues

Relocation assistance for individuals and families

Paid time off to volunteer

Regular team events

Who is Fergus:

Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Plumber, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with rapidly scaling offices in New Zealand (HQ), Australia and the UK.

The opportunity:

Leading all aspects of our GTM (sales, marketing, partnerships and customer) you will position Fergus as the leading SaaS job management company in Australia and retain New Zealand's prime status. The main goal of the Country Manager is to drive growth and adoption of Fergus in Australia and NZ.

What you’ll be doing:

• Oversee Marketing and Brand Strategies to promote and scale
• Ensure our support and customer relationships remain world class 
• Lead, coach and continue to develop our high-performing ANZ GTM team
• Meet and exceed budgets in partnership with ANZ Director of Sales, CFO and CEO. 
• Be the key promoter and face of Fergus in Australia and NZ 
• Work collaboratively with the global team to ensure best practice and consistency in processes. 
• Continually assess progress: sales, partners, customer and marketing successes.  Prepare data reports regarding budgets, sales growth or declines, new business leads and regulatory compliance 
• Grow our local partners across Associations, Wholesalers and Suppliers

Want to know more about working at Fergus? Check out what our people say here.

• Experience taking high-growth business to market and managing budgets > $20 m 

• Regional expertise – must possess a deep understanding of Australia's local laws and regulations 
• Demonstrated expertise in using research to develop brand strategies and implement them to promote company products and services 
• Expertise within a senior management position within e-commerce or SaaS data solutions 
• Strong experience with budget management 
• Proven track record of getting projects off the ground; strong network of partners and solution providers 

Position:  Operations Engineer

Datacom Location:  Adelaide, Brisbane, Canberra, Melbourne and Sydney Not (WA)

 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

 

About the Role (Your Why)  

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You'll Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

• Around 2 (near or above) Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Newcastle area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Primary Details Time Type: Full time Worker Type: Employee Manager, Customer Programs and Innovation Directly contribute to the success and performance of the QBE Brand Hybrid role - Newcastle or Parramatta Permanent, Full Time role Your new role We have an exciting opportunity for a Manager of Customer Programs and Innovation to lead the Managed Fund Claims Customer Solution stream. In this role you will be responsible for developing a suite of innovative customer solutions and strategic programs that deliver on improved outcomes for injured people, Employers and the business. This will include working collaboratively to identify, scope, develop and drive key initiatives and programs of work to enable an improved customer experience. This role will influence and collaborate with customers, partners, and leaders across the business in adopting a culture of improving customer outcomes by supporting employers in preventing and reducing the complexity of injury in the workplace. A day in the role may look a bit like this: Collaborate with business development and marketing teams to promote QBE Insurance solutions, solidifying industry leadership. Lead Risk and Innovation Specialists in managing Managed Fund Claims initiatives for customers. Develop and oversee financial budgets, working schedules, ROI assessments, and adoption metrics for program projects. Monitor project milestones to ensure timely progress, evaluating the effectiveness of injured worker recovery programs. Proactively seek innovative solutions to enhance injured worker outcomes and work closely with customers to understand project requirements. Oversee cross-functional projects, demonstrating an understanding of critical integration points. Communicate project direction, priorities, and status to all stakeholders. Act as a brand ambassador and subject matter expert for the company in new customer growth opportunities. Build strong partnerships with customers, intermediaries, and partners, including external service providers. Demonstrate teamwork and collaboration to address operational and service issues with internal and external stakeholders. About you Experience in a Project Management/Consulting environment Workers Compensation experience preferred but not essential Ability to conduct data analysis and provide suggestions for continuous improvement Relationship management/account management with both internal and external stakeholders Strong presentation skills and comfortable representing QBE in external environments About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 05/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee To develop and promote injury management strategies that are focused on early injury recovery and durable return to work Service Manager Hybrid, permanent role based in Parramatta Office 12 weeks equal paid parental leave (incl. super) Insurance and corporate discounts from day 1 The opportunity It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction , coaching, and coordination for a team of Case Managers and specialists. You will provide advice to the team on claims management, legislation, and quality, whilst leading the team in achieving individual and team performance targets. Your new role Supervise the quality management of all claims with the team Plan, manage and review team performance and customer satisfaction Identify training needs, assist in facilitating appropriate support and provide coaching/mentoring Ensure compliance with relevant legal, regulatory, industry and ethical standards About you Extensive experience in a workers' compensation claims role or"similar"role" Broad knowledge of workers compensation laws and compliance obligations with a core focus on legislative knowledge and work capacity decisions Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management. Excellent people, communication, written, and networking skills. A person-centred approach to customer service and people management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Job Summary Sydney CBD Permanent JN -122023-1952240 Jan 29, 2024 $180k - $220k Job Description This is an exciting opportunity for a Senior Risk & Compliance Manager to join a well-established international insurer and work on a transformation project with impact across the Group A leading international insurer, is seeking a Senior Manager - Risk in Change to join their dynamic line 1 team. In this critical role, you'll play a pivotal role in leading and delivering risk assessments, escalation and reporting relating to risk in change. Salary package up to $220k including Super Full-time permanent Sydney CBD Hybrid arrangement: a mix of work from the office and work from home About the Role Play a key role in the Group-wide transformation agenda as deep subject matter expert and senior trusted advisor for risk in change Identify regulatory, legislative and industry code obligations requirements for processes and controls intended to be delivered by the program, are considered throughout the project life cycle Engage and coordinate with the relevant IT Risk and Cyber teams to ensure required assessments for any new IT platforms, assets and or functionality are completed Montitor and report on key risk indicators and internal control performance to relevant internal stakeholder Advise on risk management matters faced by the division and in the development of processes to manage risk in line with risk appetite and the risk management framework About You: Tertiary qualifications 7+ years compliance experience within a complex financial services organisation Demonstrated experience in assessing risk and in developing and implementing plans to mitigate risk and leading and facilitating risk workshops (including for delivery and delivered risk assessments) Experience in privacy compliance and knowledge of Australian privacy laws Excellent verbal and written communication skills, capable of effectively communicating with audiences at all levels To be considered, candidates MUST hold Australian citizenship or permanent residency.

? Join the Future of Finance! Exciting Opportunity at Cutting-Edge Crypto Market Making Firm! ? Are you passionate about the dynamic world of cryptocurrencies? Are you a seasoned leader with a track record of managing high-performing software engineering teams? Look no further! We are working with a leading market making firm operating exclusively in the thrilling realm of crypto, and we're on the lookout for a talented Development Manager to lead their globally distributed development team (15+). Location: Sydney, HK, USA, Remote, Global About Us: Our client is a  pioneers in the crypto market making space, utilizing advanced algorithms and cutting-edge technologies to provide liquidity and optimize trading strategies. With a commitment to innovation and a team of exceptional individuals, we are reshaping the future of finance. Role Overview: As a Development Manager, you will play a crucial role in steering our talented software engineering team towards new heights. Your primary focus will be on overseeing the development of high-performance trading algorithms and systems. The role is mostly hands-off, allowing you to leverage your leadership and architecture skills to guide a diverse team of engineers spread across the globe. Responsibilities: Lead, mentor, and inspire a globally distributed team of software engineers. Collaborate with cross-functional teams to define and execute the technical roadmap. Foster a culture of innovation, quality, and collaboration within the development team. Oversee the design and implementation of trading algorithms and systems in Python, C++, and Rust. Architecture and performance related inputs for software development Work closely with stakeholders to understand business requirements and translate them into technical solutions. Qualifications: Proven experience in managing globally distributed software engineering teams. Strong background in Python, C++, and Rust programming languages. Deep understanding of algorithmic trading and market making in financial markets (ideally the crypto space), Excellent communication and leadership skills. Ability to thrive in a fast-paced, dynamic environment. Perks and Benefits: Competitive salary and performance-based bonuses. Remote work opportunities with a globally distributed team. Exposure to the forefront of crypto market making and financial technology. Professional development opportunities and continuous learning.   Join our client on this thrilling journey into the future of finance! ?? #CryptoInnovators #MarketMakingLeaders #Rust #Crypto #C++

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About role:

As a Bid Manager, you will be supporting our sales team and all Bid management activities for Local Government. You will also provide the sales team a range of administrative and coordination tasks so they are able to focus on customers and opportunities

 Key Responsibilities:

• Manage bid responses from initiation to submission
• Prepare response documents including coordinating input from stakeholders and completing non=functional sections of the responses.
• Create, manage and keep current relevant tender response documentation 
• Management of tender panels, tender communication, tender search tools and communication of potential opportunities to the sales business.
• Assist the Sales Director and Sales Team with maintaining Salesforce data.
• Assist the Sales Director and Sales team with pricing
• Continuously evolve the bid process and bid submissions
• Assist with Sales Operations including assistance with pricing, process and the booking of deals.

Desired Skills:

Our ideal applicant has prior experience working in IT Vendor environment and demonstrate personal ownership, accountability and is outcome focused. You have high attention to detail and can build strong relationships across the business.

Familiarity with IT vendor bid, and sales processes is highly regarded.

 

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of

Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognition and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

 Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

• Your chance to join a market-leading, global organisation
• Work within a dynamic, supportive, and collaborative team environment
• Opportunities for growth and development

*** Do you have a spark - do you have passion - do you have great positive energy? ***

Rentokil Initial - Pest is currently in search of an experienced Customer Service Team Leader to join our fast-paced Sydney-based team. We are looking for someone with excellent communication skills, the ability to prioritise, and to stick to deadlines but most of all, someone who is passionate about providing the best level of service to our customers and enjoys leading a great team for a great company to meet objectives.

The key objectives of this role are to maintain and increase Rentokil's Initial sales and customer services, handle customer complaints and inquiries, and provide outstanding customer service. The role also sees someone providing leadership, training, and development to the customer services team and implementing continuous improvement initiatives. We are looking for someone who will lead by example.

Rentokil Pest has been offering Pest solutions to businesses for over 50 years. We operate in all states of Australia employing passionate people to manage, maintain, and service our extensive customer network.

What's in it for you:

• A market-related salary plus great benefits
• The chance to work for a multi-national business offering excellent growth and development opportunities
• An experienced, supportive, and collaborative team environment

The main duties for this role include:

• On-going training, development, and coaching of the team to support high performance and ensure team members have a thorough understanding of their roles and responsibilities
• Monitor individual and team performance to build customer service capability and high-performance customer service outcomes
• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Develop and support a positive team culture of continuous improvement
• Ensure delivery of excellent customer service through fast and accurate processing of Customer queries and coordinating with other departments to resolve customer enquiries
• Managing customer escalations and liaising with internal departments to resolve complaints
• Report on a daily basis activity and results
• Providing administrative and account support including month-end processes

The ideal candidate will possess:

• Previous experience with customer service in a leadership role
• Essential Experience in working and/or running a call center
• The ability to build long-term internal and external relationships
• Exceptional written & verbal communication skills
• Attention to detail and problem solving
• Intermediate Microsoft Office skills
• Time Management and Organisational Skills

The successful candidate must be able to pass a Pre-employment medical, drug, and alcohol screen as well as reference checks.

If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Dubbo area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.