We are looking for a part-time Guest Service Agent who has a passion for engaging with and assisting guests and colleagues.  You will be assisting the Front Office Duty Manager with the daily tasks on the Front Desk. This role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the Accor group of hotels.

Your responsibilities will include:

• Providing a unique and personalized guest experience for each guest at our hotel by creating rapport with guests and using creative and personal ways to exceed guest expectations.
• Assisting reservations with booking requests
• Taking and directing all incoming calls
• Providing Concierge service, including giving insight to local activities and assisting in tour booking requests
• Assisting guests with luggage to and from their room
• Maintaining the presentation of the front desk and hotel lobby

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Job Title

Job Description Summary

Job Description

Job Description

The purpose of the Facilities Manager role is to manage a portfolio of assets, ensuring a consistent standard and best practice approach in the delivery of Facilities Management services.

About the role:

• Manage site operations, including scheduled and ad-hoc works, to ensure continuity of property services with minimum disruption to client business operations.

• Manage and control budget and cost expenditure to contractual requirements for facilities management operations, for both preventative and reactive maintenance works at nominated sites.

• Monitor and implement asset management and ensure all preventative maintenance services are captured and delivered in accordance with environmental and safety guidelines / legislative requirements and site asset requirements.

• Conduct property condition audits as per contract requirements.

• Identify and support implementation of cost saves, innovation, and best practice.

• Ensure that safety measures and systems are implemented in accordance with relevant legislation, policy, compliance, and customer safety requirements.

• Identify hazards and conduct risk assessments for the tasks associated with the works.

• Proactively conducts regular stakeholder meetings to drive engagement, collaboration, and continual improvement through shared learnings.

• With a focus on client experience, effectively manage all client, landlord and supplier partner relationships.

• Manages the budget and financial performance of the portfolio.

• Provides input into annual FM budget preparation and quarterly forecasts.

About You:

• Minimum 2-5 years’ experience as a facilities Manager – both non-technical asset type and technical asset type

• Knowledge of software systems relative to commercial property

• Excellent communication and interpersonal skills

• Excellent attention to detail skills

• Excellent time management skills

• Ability to obtain clearance is a must.

Why join Cushman & Wakefield?

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.

We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Purpose of your role

This role is an integral source of support for the Group Financial Controller in ensuring accurate and timely processing of vendor invoices, payments, and reconciliations.  You will be responsible for leading a global AP team, with employees in multiple regions, and overseeing the accounts payable function across multiple entities and regions.  You will work closely with the team to provide guidance and support to ensure invoices are approved, processed, and paid accurately within payment terms, along with completion of accurate and timely reconciliations and vendor subledger maintenance.

What you do

• Oversight of end-to-end accounts payable function, working closely with the accounts payable officer, accounts payable senior analyst and accounts payable analyst to provide support and guidance to ensure vendor details and transactions are maintained accurately in the Accounts Payable Platform (Concur) and Microsoft Dynamics 365 accounts payable module. 
• Ensure vendor payments are approved, paid, and reconciled in a timely manner and internal and external vendor payment queries are addressed and resolved. 
• Undertake ‘Accounting Review’ of invoices that are approved in Concur, to ensure the transaction reflects the invoice and appropriate accounting ahead of approval to post to the general ledger.
• Monthly review of accounts payable subledger and related suspense account balances, to confirm appropriate support, and follow up of any unreconciled balances.
• Continuously review and enhance accounts payable processes, leveraging automation and technology to streamline workflows and improve efficiency. Generate regular reports and analysis on accounts payable metrics, such as invoice processing time, payment accuracy, and vendor performance. Provide insights and recommendations to management based on the analysis.
• Stay updated on changes in global accounting standards and regulations related to accounts payable. Implement controls to mitigate fraud and other risks in the accounts payable function.
• Oversight of the financial controls and financial accounting associated with the corporate card program and the 3rd party commissions.
• Provide support for accounts payable related audit requests in a timely manner.
• Lead and develop the team, providing guidance, training, and performance feedback. Foster a collaborative and high-performing work environment. Manage workload distribution and prioritise tasks to meet deadlines and ensure accuracy.

Endeavour Group has been operating as a demerged, stand alone ASX company for two years. It is a unique business, with no direct peers in Australia. As Australia’s largest operator of retail liquor and hotels, among many other exciting businesses including wine and drinks production, we interact with numerous stakeholders including investors, governments, regulators and policymakers in many ways. We have bottle shops, pubs, accommodation and wineries stretching across nearly every community in Australia. We employ 30,000 people across diverse professions from retail and hospitality to viticulture and data science.

General Manager,  Investor Relations

The General Manager Investor Relations will report to the Endeavour Group Chief Financial Officer (CFO). The GM IR will be a strong partner to the Endeavour Group executive team and the Board, and a respected representative of Endeavour with the external financial analyst and investor community. To achieve this, the GM IR will take a business-focused and relationship-oriented approach, adding value through strategic and commercial insight. 

Given the diversity and scale of the business, its position as the largest integrated drinks and hospitality business in Australia, and the challenging and dynamic nature of its operations, this is an exciting position for a suitably qualified senior executive.    

Key operating priorities:

• Act as the strategic and trusted advisor to the CEO, CFO, Executive Leadership team and Board on investor matters.
• Manage relationships and communication with shareholders, acting as the primary spokesperson.
• Identify and cultivate strategic investor and analyst relationships, tailoring outreach to specific groups.
• Drive investor understanding through cross-functional collaboration on market disclosures and stakeholder education. 
• Lead the execution of high-profile investor events.
• Guide Endeavour through critical matters (ESG) with expert strategic advice for business and investors.
• Elevate talent and build internal succession

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Metalcorp business in our Northgate team as a Warehouse and Customer Service Team Member. Metalcorp is a leading rural Australian steel distributor, supplying brands for the land through our branches and stockists across Australia.

This exciting dual role promises something new every day. Not only will you operate a forklift to load and unload products to prepare customer orders and assist with general warehouse duties, you’ll also have direct contact with our customers over the phone and face to face.

This is a great opportunity to join a supportive and inclusive team where our customer service is a point of difference in the market, and we are committed to safety and well-being of our staff.

This is a day shift position (7:00am to 3:00pm, Monday to Friday) which will support your external family and lifestyle commitments.

As part of our diversity and inclusion journey, BlueScope is aiming to increase the representation of women in our Operations workforce across our businesses. We strongly encourage female applicants to apply for these positions.

What Will You Do?

In this hands-on and varied role where you will learn and be responsible for receiving and storing materials, assembling and loading orders, and dispatch duties, you will also:

• coordinate customer orders, quotes and enquiries via face to face, online and over the phone
• safely load and unloading of trucks and customer pickups
• operate forklifts, cranes and other machine processing equipment
• be responsible for the safety of yourself and your co-workers
• ensure a high level of customer satisfaction through your service levels

More About You

A reliable and punctual individual with a passion for delivering excellent customer service, you’ll have:

• effective communication skills and a can-do attitude
• the ability to work in a fast-paced environment
• high level of attention to detail
• ability to think on your feet providing safe and workable solutions
• comfortable with using computers and learning our inhouse systems
• a commitment to your own safety and wellbeing and care for others

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday March 7th, 2024

In this role you will:

• In liaison with F&B management leaders, responsible for the day-to-day operations of the Spice Central Kitchen and Bar, Conferencing and In Room Dining operations
• Deliver personalised service with passion and professionalism, constantly striving to maintain and exceed our guests’ expectations and Heartist Service philosophy
• Animate the restaurant and bar to make it a fun, unique and enjoyable experience for all guests through creative activations, events.
• Control the beverage stock and carry out regular stock takes.
• Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
• Be knowledgeable and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies

Key Responsibilities:

• Partnering with Customers on co-design and solution development to meet their needs
• Account management activities including oversight of contractual service delivery obligations and acting as a point of escalation
• Developing and converting a pipeline of new opportunities
• Collaborating with the national Kairros team and broader Group functions on product innovation and implementation
• Undertaking the planning and delivery of educational and industry relevant events and social activities
• Assisting our national marketing team with content and promotion of marketing activities/tools
• Providing support for tenders, proposals and contract negotiations
• Reporting and compilation of customer performance data

An exciting opportunity has become available for a Project Manager / Coordinator to join our Middle East, Asia & Pacific (MEAPAC) Talent & Culture Team.

This role is responsible for providing support to the Vice President – Organisational Effectiveness and Strategy, MEA PAC and the broader T&C team on strategic projects that align to our ambition of becoming a world-class provider of services and support for our Team Members and Hotels.

Initially commencing on a full time 6-month contract, this role will act as the project lead for our administration and process workstreams, supporting the project by setting deadlines, coordinating resources and stakeholders, assigning responsibilities and monitoring the overall program of change whilst producing consistent documentation and templates to support the growth of the MEAPAC region.

Getting to know the role and your responsibilities.

· Coordinate and collate policy, procedure, documentation and templates as it pertains to Talent & Culture across our region to establish best practice.

· Creation of consistent forms, templates and branding to ensure one harmonised way of working.

· Drive the digitisation process of forms in collaboration with IT / OneHR team to support optimised processes across the 3 hubs;

· Document and map the processes as it pertains to Talent & Culture across the 3 hubs with the ability to identify opportunities to streamline or optimise as required;

· In collaboration with the Digital T&C solutions team, support the roll out of a SharePoint site including the creation of documentation, training material or content as required;

· Prepare presentations for T&C leadership team to support projects;

· Develop project plans and regularly updates and maintaining timelines

An exciting opportunity is now available for a high achieving, influential leader to join our Dutton One state operations, as a key leader of our group .

We are looking for a exceptional leader who is highly motivated in creating a culture of achieving and exceeding sales targets.  The successful applicant will demonstrate a professional approach and have proven success positively impacting sales teams to achieve exceptional results. If you want to be part of Australia’s most exciting automotive group then this is the role for you!

Duties and responsibilities

As a proven leader of people and sales operations, you will:

• Partner with the State General Manager to achieve exceptional sales results across all sites in NSW and ACT.
• Oversee and provide leadership for all site operational requirements, including: human resources, stock, finance and administration, advertising, quality control, compliance etc.
• Oversee and maintain a safe and healthy workplace culture at all sites, including compliance with all Workplace Health and Safety training, tools, signage and reporting.
• Coach site managers to fulfil their duties, including the creation of effective operating procedures.
• Assist in the performance development of team members to enhance skills, progress careers and maximise successful results.
• Provide on-the-job training to ensure the sales processes are being actioned. 
• Apply a hands on approach to the sales team, assisting with controlling deals and negotiations. 
• Build strong relationships with internal and external stakeholders.
• Ensure exceptional professional standards across all sites, including presentation of team members, sites and stock. 
• Achieve KPI expectations with an EBITDA focus. 

An exciting opportunity has become available for a Design & Technical Services Manager, Pacific to join our team. You will be responsible for the interpretation of incoming project opportunities, ongoing project management and proposal of design concepts to improve product delivery across the Pacific region.  

Getting to know the role and your responsibilities.

• Prepare the project hotel space program and analyse spatial requirements to ensure efficiency and functionality.
• Coordinate and integrate the information supplied by Accor experts (standards and specifications for design, construction, MEP & specialized equipment and OS&E)
• Provide Development assistance such as area scheduling (space planning), project programming and reviewing of plans, layouts and project documentation for all premium, mid-scale and economy brands.
• Review, offer potential improvements and approve design documentation.
• Attend regular project team meetings to ensure that the AccorHotels standards (design, operation, maintenance, etc.) of the different hotels are met.
• Propose opportunities / design concepts for improvements to core brand standards.
• Assist during the pre-opening phase including defect inspection, and handover review.
• Maintain awareness of market leading technologies and concepts required to ensure future proofing of design development.

As a Project Manager/ Senior Project Manager at Turner & Townsend, you will have a commercial focus and experience working across a number of large or complex projects.

• Advising at a strategic level at the project conception stage, including providing advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectives.
• Leading the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters.
• Planning for and the ongoing management of quality, safety, health and environment issues.
• Establishing effective project governance, processes and systems to be utilised throughout project.
• Project planning, including ensuring the production of the detailed project plan.
• Advising upon the procurement of resources.
• Leading and facilitating the overall cross-functional project team.
• Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance.
• Managing the change control process.
• Marketing and business development activities  
• Internal management activities including staff management (where appropriate), financial management and quality processes and procedures.

We are seeking an energetic and enthusiastic Full Time Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

What will you be doing?

• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Front Office Manager and General Manager in a variety of check and balance procedures
• Prepare and deliver food from the all day dining menu and cafe as required.

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are currently looking to fill a Field Service Engineer position to join our Melbourne branch - based in the CBD and surrounds. The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the Victoria Service Team, you will ensure customer satisfaction through on site corrective and preventative maintenance on customer equipment reporting to the VIC Service Delivery Manager.

Previous experience in the print industry, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Key Requirements

To be qualified for this position, ideally your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.

• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.

• Applicants must possess a strong mechanical / electrical aptitude, along with excellent communication and interpersonal skills.

• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding

Strong verbal and written communication skills

Strong customer service skills

Excellent organisation and time management skills

Australian Work Rights are essential

Australian Driver’s License, Working with Children Check and Police Check will be required

Why Konica Minolta?

In this role you will be provided with a fully maintained company vehicle, phone and laptop.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Business Development Manager – Newcastle

Description

About The Role

We are seeking an experienced hands-on Business Development Manager to join our sales team. The ideal candidate will be responsible for identifying, developing and maintaining strong and trusting business relationships in the territories covering the Central Coast, Newcastle and up to Coffs Harbour. We already have established relationships in these areas and are looking to have a professional give these clients more focus as well as building new relationships.

The successful candidate would ideally live in or around Newcastle or the Central Coast, as this is where the majority of the clients are located and therefore where the majority of your time would be spent. There would be a requirement for regular visits to our flagship showroom and head office which is located in Sydney. Particularly so during your on-barding.

The Business Development Manager will be instrumental in managing a large list of clients across many market segments from architects to landscape architects, to interior designers, landscapers, and builders. It is your responsibility to seek out where the most opportunity lies. Your personality, effective self-management, motivation and follow through are what will make you successful.

Skills and Experience

• A natural interest and ability in building strong and trusting relationships with people
• The ability to confidently manage client relationships and general day-to-day enquiries
• Great attention to detail in handling business development leads and managing projects from lead to delivery
• An interest in architecture and design
• The ambition to grow and develop existing client relationships through exceptional service and product counsel
• Experience with CRM software a bonus (e.g. Salesforce)
• Ability to work remotely for periods of time, building structure and driving momentum
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships

Responsibilities

• Provide after-sales support to retain great relationships
• Ensure prompt and accurate responses to clients’ queries
• Build strong client relationships, through regular communication
• Creating customised sales plans for key clients
• Promote new products/services to existing customers

Benefits

We offer excellent salary and benefits package, with opportunities for career growth and development. Our benefits package includes:

• Competitive salary and incentive program
• Great working culture
• Car/ or car allowance, laptop and phone
• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Position Name: Team Leader – Service Delivery (Housing)

Location: Sydney/Melbourne

Skills: Excellent Presentation skills, Housing Experience, Attention to detail, great leadership skills

Description:

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Role Purpose:

To manage the Cx Housing Service delivery business to achieve revenue numbers and KPI’s in line with the agreed business plan target. This will include working closely with the Sales team and support team to drive the targeted outcomes.

A key objective will be the increase in customer satisfaction with service and consulting engagements reflected in the customer surveys and delivery of recognised revenue objectives for the team. You will also be responsible for ensuring we have capability in terms of human resource and infrastructure to achieve the desired outcomes.

Your responsibilities will include the implementation of initiatives to improve the delivery capability, increase utilisation, increase project profitability and reduce risk.

You will establish close working relationships with other business unit mangers within Civica with a focus on the Product, Support and Sales teams.

Role Requirements:

You are required to actively manage the services team and be accountable for the agreed revenue outcomes and performance KPI’s. This will include the development of business processes and approach in line with the promoted company standards.

You will be responsible for ensuring your team is adequately equipped to achieve their individual goals through appropriate training/education and the provision of tools (software and diagnostics) to facilitate the service provision tasks.

Manage and develop a team of service professionals with a comprehensive knowledge of solution elements to facilitate excellent delivery outcomes. The functional specialities within the team include Project Management and Cx Housing and Asset Management Consultants.

Foster and maintain effective communications with customers to optimise the Civica partner relationship model and provide customers better outcomes through the provision of:

• Clearly documented and communicated service agreements
• Services delivered on time and budget to agreed outcome
• Packaged services
• Preconfigured solutions using best practice principles
• Proactive communication process

You will provide appropriate feedback on all these areas back to the business.

You will work with the sales, support and development teams to ensure we are working collectively to deliver to expectation.

Key Performance Criteria:

• Achieve revenue and profit budget in line with agreed target
• Agree and communicate revenue targets for the team
• Achieve high customer satisfaction levels reflected in KPI’s measured through customer surveys and internal monitoring.
• Develop a library of leading practice business processes that can be subscribed to by customers
• Deliver all projects on time and within budget
• Make services available in a timely manner (less than 8 weeks)
• Work toward a target billable utilisation rate of 70%across the team.
• Work closely with the development and support to foster a team culture around shared outcomes i.e. refined support handover process, support blitzes
• Deliver to customers expectation in line with the SOW and Project Plan
• Maintain pre-config and associated documentation (including SOW and Configuration Spreadsheet)
• Continue to monitor and refine our service strategy to achieve the desired outcomes
• Build relationships with key customer accounts for reference ability
• Monitor and review strategies in this sector (locally and internationally) to ensure our offerings and delivery mechanisms remain current.
• Ensure our Projects Co-ordination and governance are equipped to deliver projects to expectation (Prince 2 certified)
• Work with management to provide accurate and regular reporting on forecasts and progress toward targets.

Preferred Skills:

• Strong people engagement ability
• Exceptional corporate presentation
• Cooperative, positive and mature attitude
• A deep understanding of the allocated product market and customer requirements
• Self-motivated, driven and enthusiastic
• Have a strong customer orientation with excellent communication skills for understanding application problems and clearly explaining solutions
• Experience applying technology to Housing business scenarios
• A demonstrated track record of meeting or exceeding revenue targets
• A demonstrated ability to work in team environment.

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

 Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Universal Biosensors (UBI) is a world leading ASX-listed Australian company (ASX:UBI) which develops, manufactures and sells biosensors for use in several industries around the world. Our biosensor technology has been used in more than 10 billion measurements for blood glucose monitoring and blood coagulation in diabetes and coagulation patients worldwide. Recently, we have pivoted our technology into the wine industry with our global launch of SENTIA™ in early 2021 and veterinary industry with PETRACKR in 2023. In addition, we continue to develop new applications for our technology within human health, food and agriculture.

What you will do

UBI is seeking a highly motivated, enthusiastic and driven individual to join our sales & marketing (S&M) team at the Corporate HQ in Rowville (Victoria) as the Global Marketing Manager.

This role will be responsible for developing, implementing and maintaining a coherent UBI Global Marketing strategy, across all products as well as the corporate brand – with the overaching goal to achieve commercial objectives of the business.

This position also works in unison with other members of the S&M team by driving the CRM system to deliver maximum effectiveness and value for the business. You'll work to significantly enhance the profile and quality of the various online assets and direct marketing initiatives.

We are looking for a proactive candidate who is tertiary-qualified in Business/Marketing/Digital Media (or related) field with a minimum of 5 years’ experience in a similar role; experience in human health and/or medical device industry preferred.

The role will perform (but not limited to) the following activities:

• Prepare and execute a strategic marketing plan, ensuring portfolio and brand alignment to support the implementation of customer value selling approach
• Conduct market evaluation activities to identify opportunities for dynamically adapting marketing activities to product and/or regional requirements
• Work with the Sales leaders to ensure that the implementation of marketing plans is facilitated.
• Develop and execute marketing activities to meet business growth objectives
• Manage and meet advertising and promotional budgets for each annual cycle
• Design, prepare and implement an advertising and promotional program for the UBI business, meeting local activity needs within resource allocations.
• Monitor and report monthly tracking of A&P performance, modify promotional plans accordingly and manage geographic and business unit demands.

You are a self-starter with the ability to work autonomously and collaboratively – bringing knowledge and skills such as:-

• Proven track record in effective utilisation working with CRM tools.
• Thorough working knowledge in creating workflow/campaign automation using CRM, Adobe or similar graphic design tool.
• Demonstrated experience with numerous marketing tools including Adobe creative Suite, Google Ads and analytics, WordPress, marketing automation and CRM integration.
• Demonstrated track record of developing and successfully implementing marketing plans to achieve business results
• Intermediate to Advanced Microsoft Excel skills
• Experience with HubSpot as a CRM tool will be a bonus!

You will possess key qualities such as:-

• Strong team player with exceptional customer service
• Strong communication skills over phone, email and other online channels.
• Strong work ethic, positive attitude and high degree of self-motivation
• Well developed analytical, prioritisation and problem solving skills
• Strong commercial acumen
• Resilient, positive and not afraid of hard work
• Demand success in your role!

The successful candidate will enjoy the following benefits:-

• Training & Development
• Employee Assistance Program (wellness and counselling benefits)
• Vibrant & Collaborative Work Culture
• Novated Leasing via Salary Packaging

This is a rare opportunity with a strong and successful business for someone who has the ability to anticipate needs, innovate and flourish in a fast-paced environment! If you feel you’re ready to take the step forward, let's do it! Please apply with your current CV, highlighting your relevant skill sets and experience!

Please apply ONLY if you have full working rights in Australia

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Do to a sharp increase in new high end print production products into the South East Team,  we are now currently looking to fill a Field Service Engineer position to join our Victorian branch in the South East Print Production team, providing outstanding service and support to our valuable customer base. The successful candidate will be responsible for the installation and support of Colour and B&W print production equipment and ancillary products with associated software & services solutions.

As a member of the Victorian Southeast Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment reporting to the Service Delivery Manager.

Previous experience in the print industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a very strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring you go above and beyond.
• Ability to work autonomously, whilst keeping in constant contact with your team to ensure workload is consistent and transparent.

Essential requirements for this role:

• Demonstrated experience in a similar role, including a high technical aptitude.
• Strong verbal and written communication skills
• Strong customer facing skills
• Excellent organisation and time management skills
• Current Australian Driver’s License and Working with Children Check
• Willingness to work extended hours on standby during the week and weekends as required per a roster

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Why Konica Minolta?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

About Auror

At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high-volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.

Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team. 

About Customer Success at Auror

Customer Success at Auror is high impact. As we bring on some of the world's largest retailers a lot of our time is spent on planning and delivering large-scale rollouts, running training sessions for thousands of users and creating strategic engagement plans that ensure our customers see a reduction of crime and harm in their stores. And we are incredibly successful in doing this.

We pride ourselves on the partnerships we have with our customers. We have an incredible NPS score of 71.6 and continue to have high engagement and satisfaction from our customers.

About the role

Our Customer Success Managers build strong relationships with our customers through relational and strategic engagement, delivering results that have a true impact on retail communities. You will partner with key stakeholders and focus on ensuring their organisation is seeing the value and achieving real crime reduction outcomes from using the Auror platform.

Through running pilots and leading project rollouts, developing and delivering strategic engagement plans for our retail partners, you will identify ways in which customer and user engagement can increase, and champion relationships can strengthen. With the support of the Customer Success Specialists, you will run training and presentations to varying groups of stakeholders, users, and Police to help them realise the value.

Your Responsibilities

• Owning the customer success relationship and supporting commercial Account Management through partnership with our Retail Partnership Managers (Account and Sales managers)
• Working with our key champions to understand their priorities and how Auror can add value through ongoing strategic engagement at a market, regional, or user level
• Building proactive customer engagement plans to ensure our customers are reaching their user engagement goals
• Leading pilots & implementations with expert project management capability, focusing on our larger more complex retail partners
• Working with the Customer Success Specialists to surface platform wins and outcomes and sharing those learnings to key champions at Loss Prevention director-level
• Partnering with customers on Change & Process Management
• Analysing and utilising customer data and creating insights to drive better customer outcomes 
• Fostering collaboration across retail and law enforcement
• Collaborating with Product, both as a subject matter expert and a customer advocate
• Strategize on user engagement for a one:many approach through inbound support requests via in app messenger, phone, and email

To ace this role, you will have…

• Previous experience in Customer Success, Customer Care, Account Management roles preferably in the tech industry
• You are analytical and have the ability to turn data into insights to inform structured and strategic solutions
• Your strategic and big-picture mindset will see you using multiple data points to ensure that everything we do as a team contributes to Auror’s long-term goals 
• Have experience driving change management within business processes, systems and technology with a people-first focus
• Ability to guide our customers through rollouts and implementations, using your project management and people skills to make it seamless and successful
• Have the ability to see where our users are coming from, understand their day-to-day and be able to be empathic in their views
• Enjoy working as part of a team and build strong working relationships but can also be self-starting and able to work alone
• Have an interest in the tech industry and have knowledge of Auror’s brand and story
• Are happy to travel for regular customer meetings and events 

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

• Salary range: This will depend on the level of experience. We have scoped this role as an IC3 with a hiring salary range of $85,000 - $110,000 AUD
• Employee share scheme: You’ll own part of a company making a real difference!

• Flexibility: We are hard-working and outcome-focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell), a wellbeing coaching service available for you and your family, and up to three expert sessions paid for every year.
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
• Making an impact: You’ll work to solve interesting problems and help us keep communities safe.

With diversity and inclusion at the forefront of Auror’s guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Next steps:

If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below. 

We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you! 

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About The Role

We are looking for fun, outgoing, and dedicated individuals to join our team of customer service consultants. Located at our Karawatha Contact Centre, where every interaction is an opportunity to connect with our customers. In this role, you will be responsible for handling inbound customer interactions via phone, email, and chat.

We are currently seeking to fill multiple positions on both a full-time and part-time basis. While this ad primarily targets part-time positions, we encourage applicants interested in full-time roles to apply as well.

Training will be provided to ensure your success and confidence in the role.

What You’ll Do

• Address all customer queries promptly and professionally.
• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
• Holding a conversation while managing multiple tasks is crucial in this fast-paced role.
• Educate customers on how to use our self-service platforms effectively.
• Utilise our CRM systems to accurately capture customer data and service requests.

What You’ll Bring

You're a skillful communicator with a knack for adapting your style to different customer personalities and situations. Teamwork is second nature to you, and customer service is your north star. Comfortable with technology, you're adept at solving problems on-the-fly and can effortlessly multi-task across various systems. Most importantly, confidence in navigating technology is non-negotiable for you, especially in CRM systems and Microsoft Office Suite.

Successful applicants will be invited to complete an online assessment, a crucial step in our selection process. This assessment is your chance to showcase your skills and abilities, it's a great opportunity to demonstrate your potential and align your talents with the task featured in the role.

An Inclusive Workplace, Works for Everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our Recruitment Process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things to Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia. 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

• Work nationally with motivated and progressive clients
• Pick your location, Melbourne, Brisbane or Sydney.
• Be at the forefront of Boiler and energy efficiency solutions.

We are an Australian company with a national presence recognised for building modern energy solutions in the pursuit of energy efficiency, reliability, and emissions reduction.

We have a diverse workforce delivering modern hot water, steam and furnace engineering solutions and services to industrial and commercial businesses across Australia. 

We provide solution and energy efficiency consulting, system design and Project Management covering EPC as well as maintenance across all elements of steam and hot water infrastructure. We also deliver specialist industry training to upskill operators and technicians in organisations that have boiler solutions.

The job

The Sales lifecycle at O’Brien Energy is a consultative process and contributions and support come from all areas of the business starting with the Directors through to Managers and our specialists.

You will work closely with our clients and your colleagues to help them understand how we can assist them in achieving improved efficiency, productivity and environmental outcomes that are great for their business and the wider community.  

You will also work closely with your colleagues in Projects, Engineering, Service & Maintenance, Energy Efficiency Consulting, and Finance to:

• Drive methodical and structured Sales process.
• Manage and contribute to proposals and pricing.
• Continuously improving our sales management standards, practices, and principles.
• Monitor and analyse market trends and develop effective strategies for these.
• Build and maintain long-term mutually beneficial relationships with our clients.

We want someone who likes to make a difference and is passionate about consultative solution sales.

You will need to be driven and have initiative and confidence. Having a go and believing that anything is possible is essential.

To be successful in this position you will need:

• B2B Solution Sales experience ideally in an engineering or technical services environment,
• The willingness to identify and chase new opportunities,
• The ability to grow and manage existing client accounts and
• Be accountable for your effort and activity.

Qualifications in mechanical engineering or aligned experience will be useful. Excellent written and verbal communication skills are essential. Intra and interstate travel with overnight stays on occasion will be required so you will need a valid driver’s license. This position will have you working with the executive leadership team and can be based in our Brisbane, Melbourne or Sydney office, all with onsite parking, and modern facilities.

We take our work seriously, but not necessarily ourselves; we are inquisitive and always look to have fun in what we do.  We look out for one another, draw on each other’s expertise and take pride in making a difference.

You will receive a package commensurate with your experience which includes a maintained company vehicle and bonus scheme.

Safety, diversity, our people, and client satisfaction is at our core. We look forward to reviewing your CV and cover letter.

The O’Brien Energy Team

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the Role

We are looking for fun, outgoing, and dedicated individuals to join our team of customer service consultants. Located at our Melbourne Airport Contact Centre, where every interaction is an opportunity to connect with our customers. In this role, you will be responsible for handling inbound customer interactions via phone, email, and chat.

We are currently seeking to fill multiple positions on both a full-time and part-time basis. While this ad primarily targets part-time positions, we encourage applicants interested in full-time roles to apply as well.

Training will be provided to ensure your success and confidence in the role.

What You’ll Do

• Address all customer queries promptly and professionally.
• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
• Holding a conversation while managing multiple tasks is crucial in this fast-paced role.
• Educate customers on how to use our self-service platforms effectively.
• Utilise our CRM systems to accurately capture customer data and service requests.

What You’ll Bring

You're a skillful communicator with a knack for adapting your style to different customer personalities and situations. Teamwork is second nature to you, and customer service is your north star. Comfortable with technology, you're adept at solving problems on-the-fly and can effortlessly multi-task across various systems. Most importantly, confidence in navigating technology is non-negotiable for you, especially in CRM systems and Microsoft Office Suite.

Successful applicants will be invited to complete an online assessment, a crucial step in our selection process. This assessment is your chance to showcase your skills and abilities, it's a great opportunity to demonstrate your potential and align your talents with the task featured in the role.

An Inclusive Workplace, Works for Everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our Recruitment Process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things to Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As the Engineering Manager - Unit Plant within the Engineering and Project Team, you'll be responsible for managing a team of professional engineers to deliver the asset management and day to day technical support for the boiler and turbine plant at the Bayswater Power Station.  This role will develop long term asset strategies, set outage scopes, develop budgets for maintenance and capital expenditure and ensure the plant complies with engineering, quality, safety and environmental standards.

Join us in our quest to transform the energy landscape and be a visible leader to a team of highly skilled asset engineers.

What you’ll be doing:

• Developing, managing, and updating asset management strategies to meet agreed performance measures in an asset within increasing demands on flexibility and availability.

• Managing issue identification, diagnostic completion, and improvement activities in line with group operations defect elimination and reliability standards.

• Developing and approving maintenance and capital outage scoping packages as well as reviewing proposals for new plant, modifications to existing plant (including budgetary considerations in capital and maintenance).

• Lead and develop a team of specialist engineers by providing strong leadership skills, technical expertise, and support.

• Ensure that all plant assets systems meet internal and external standards for process safety integrity and act as a strong safety leader within the business.

What you’ll bring:

• Tertiary qualifications in Engineering or other relevant discipline or trade qualification with relevant industry experience. Post graduate qualification in Mechanical Engineering/Metallurgical Engineering is desirable.

• Strong technical knowledge of heavy industry plant (power generation plant including turbine and boiler preferred) as well as a demonstrated high level of analytical skills and ability to resolve complex problems.

• Strong works and people coordination skills based on experience of delivering complex packages involving demonstration of leadership, and the ability to lead and coach in situations of high pressure and competing priorities.

• Ability to hold people accountable to meet key deadlines and milestones while giving flexibility and promoting the importance of wellbeing.

• Excellent interpersonal, cooperative and facilitation skills as part of interfacing with various levels of management and external bodies and agencies coupled with high quality written and verbal and collaborative skills.

#LI-AM1 #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Reporting directly to the HSE Lead East, you will work closely with and support site operations to deliver on HSE objectives, strategies and accountabilities for the provision of services within your area of responsibility.  

You will act as a key contact for the operational team and clients in regard to health, safety and environmental improvements, be focused on continuous improvement and drive strategies and initiatives to aid in the prevention of incidents.

You will be qualified in a health & safety related discipline and have a minimum of 3-5 years demonstrated experience in supporting, influencing and driving a zero harm mindset, have a detailed knowledge of HSE legislation, risk management, critical risk management and root cause analysis.  The successful candidate shall also possess strong IT acumen and report writing skills, paying attention to detail.

Who are we looking for?  
We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.   You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.  This role has one direct report, and will be required to travel as required to our East Coast sites.  

To be successful, you’ll need: 

• A tertiary qualification in a health and safety related discipline is essential.
• Report writing and Investigations skills are essential
• Experience handling safety conversations with confidence and demonstrating a high level of interpersonal skills
• Time management and the skill of managing a wide range of stakeholders across the business, are all crucial to success in this position
• A mindset focused on proactive safety management, with an emphasis on HSE assurance and lead indicator performance and relish leveraging innovation and industry best practice, to improve HSE performance.  

Why choose Sodexo?  
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  
We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.   
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!   

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

The Product Engineering Manager will oversee and lead software development engineers responsible for developing, maintaining, and optimising Rest’s mobile app, web portals and all customer facing digital capabilities, ensuring API development standards are followed along with security and compliance policies. The Product Engineering Manager plays a crucial role in providing guidance and technical leadership to the development of API and frontend functions in the product teams.

Key Accountabilities/Responsibilities

• Ensure all changes to APIs are developed following the API platform team standards, this includes branching strategy, and right controls and checks in CI/CD pipelines that enforce and verify compliance with how APIs should be built, tested, deployed and operated. 
• Implement security best practices in the SDLC of API to protect sensitive data and transactions. Ensure compliance with regulatory standards as well as standards set by platform teams including managing APIs access and authentication. 
• Oversee the release process for product API in every stage. Have contingency plans in place to address potential deployment failures or disruptions. Drive culture of zero-downtime deployments. 
• Enforce coding standards, testing practices, and documentation guidelines to ensure front end components and API are robust, well-tested, and well-documented to minimise the risk of bugs and vulnerabilities. 
• Collaborate closely with solution architects, product owners and engineers to define scalable, reliable, and efficient API that meet product needs, while also assessing potential security and performance risks. 
• Oversee the entire SDLC of APIs and frontend components, including versioning, deprecation, and sunsetting of relevant APIs as well as secure practices for frontend code. 
• Manage a team of engineers, providing guidance, mentorship and goals and performance review. Foster professional growth of team members through career development, training and skill-building opportunities. 
• Drive initiatives to introduce observability and monitoring best practices. Monitor and optimise product APIs performance, stability, and reliability to handle increased traffic and usage, proactively addressing bottlenecks and issues 
• Identify, assess, and prioritise risks associated with API development, deployment, and maintenance, and develop proactive strategies and controls to mitigate these risks aiming at minimising end product exposure. 
• Stay up to date with industry trends, new technologies, and best practices to continuously improve product APIs and drive innovation. Foster a culture of continuous improvement within the team, encouraging learning and skill development