First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best Senior Service Desk Engineer who is looking for ad hoc and contract opportunities. This opportunity would be perfect for an IT specialist who is currently studying or returning from long term leave and is seeking part time work or someone running their own small IT business seeking additional work.

Role

In this role you will:

• Provide ad hoc and contract onsite desktop and IT infrastructure support to our customers across Sydney
• Be involved in support and project work to deploy solutions
• Experience opportunities to install and configure Servers, Networking and other IT equipment
• Be exposed to account management, VOIP, technical presales, and other areas
• Work across technical infrastructure from desktop to firewall, backup systems and software

• Solid knowledge of Microsoft AD, Exchange, Azure and Office 365 environments coupled with your generalist networking skills
• Excellent written and spoken English, with a great phone manner.
• Great attention to detail and time management skills.
• Strong experience working with inside IT
• Must have vehicle and full drivers license. (Mandatory)

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive hourly rate
• Fantastic work culture
• Mature clients who seek great support
• Great dispatch team who will liaise with you to negotiate work and opportunities

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

• Newly created position – A legal role designed to make an impact 
• Located on the fringe of the CBD, 5 minutes from Museum station - Full time permanent role 
• Advancement orientated ASX list technology company 
• Advancement opportunity - Join a team of senior and talented professionals that inspire and challenge you 

WHY JOIN OUR CLIENT?   

Our client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised remote connections for every user. It has received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. Headquartered in Sydney, our client has a presence globally including in Ireland, Japan, China, New Zealand, Thailand, Malaysia, the Philippines, Pakistan, UAE, Chile, USA and Europe. 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Senior Legal Counsel to join our client’s team. Reporting to the Executive (Legal and Compliance) this role is suited to senior lawyer looking to expand their career with aspirations to grow into a more senior internal role. The purpose of this new position is work with internal and external stakeholders to ensure achieves strong commercial outcomes and meets it’s legal and compliance requirements. The Senior Legal Counsel will work closely alongside COO, Risk, HR and CoSec functions and advise across all areas of the business to ensure it is proactively managing our legal risks and compliances effectively and manage any legal matters. 

Key aspects of the role include: 

• Drafting, negotiating, and reviewing commercial documents and contracts, or, where appropriate, arranging for external legal advice or review (including agreements with customers for sale of products and services, agency and broker agreements, leases, supplier and service provider agreements etc). 

Providing legal support and advice: 

• for establishment of new entities, alliances and joint ventures as required in Australia and internationally. 

• for obtaining relevant licences, permits and authorisations in Australia and internationally. 

• generally, across commercial matters, regulatory matters, internal policies and procedures. 

Assisting business (including sales and marketing, HR, operations and customer service, technology, finance and other business teams) with: 

• development of due diligence and contract management initiatives to ensure third-party vendors, suppliers, and partners meet compliance standards and do not pose undue risk to the business. 

• implementation and management of contract management systems to streamline contract workflows, track contract obligations, and manage risk 

• Assessment and mitigation of legal risks associated with supply chain management, vendor relationships, and outsourcing arrangements. 
• Managing litigation, disputes, claims, and regulatory investigations involving our client, including working with external counsel and representing our client in legal proceedings where relevant. 
• Managing and protecting our client intellectual property rights, including trademarks, copyrights, patents, and trade secrets. 
• Ensuring our client and relevant stakeholders are abreast of relevant laws and any applicable changes in the jurisdictions it operates within. 
• Advising on data privacy laws and regulations, developing privacy policies and procedures, and ensuring compliance with data protection requirements. 
• Assisting with the implementation of a robust compliance framework, including ongoing monitoring of compliance obligations. 
• Developing and maintaining Compliance Program in line with requirements of ASIC, ASX, telecommunications and other relevant regulators and in Australia and overseas.   
• Assist with internal policy reviews to ensure compliance with statutory and/or client requirements. 
• Reviewing promotional material produced by our client or any third party which promotes our client to ensure it complies with the promotional material legal requirements as set out by ASIC and legislation. 

WHAT YOU NEED TO SUCCEED 

We are looking for someone who thrives in a fast-paced growth environment. We are especially interested in candidates who possesses the ability to think commercially and are capable effectively managing stakeholders and competing priorities. If you are seeking a legal role which will shape the long-term success of a business, we want to hear from you. 

• Legal degree and holds a current legal practising certificate.   

• 7+ years of relevant legal experience. 
• Demonstrated success in successfully achieving exceptional legal outcomes for clients or organisations (where inhouse). 
• Effective written and verbal communicator and can create and deliver relevant content and presentations to internal and external stakeholders. 
• Natural drive with a self-starting attitude to consistently propel initiatives forward with determination and enthusiasm. 
• Manages professional relationships at all levels inside and outside the organisation, builds appropriate rapport, builds constructive and effective relationships to drive results. 
• Flexibility to adapt to changing priorities with the ability to prioritise work and focus on what is most important via effective stakeholder management. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

 You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call.