Lead as Maintenance Manager ensuring smooth park operations. Guide teams, drive excellence, and create unforgettable visitor experiences. Shape the magic of a dynamic theme park setting. RETAINED SEARCH Our client is one of Australia's largest regional theme parks, known for providing fun, entertainment, and exceptional customer experiences. They are a progressive company with a strong focus on safety, guest service excellence, and creating memorable moments for visitors. They seek a dedicated Maintenance Manager to lead their technical team, ensuring smooth park operations. About the opportunity As the Maintenance Manager, you will provide direction and support to a team of experienced mechanical fitters, electricians, grounds and buildings team members, and aquatics technicians.  In order to ensure the continuous smooth running of the park's rides, attractions and facilities, you will lead your skilled team to deliver maintenance programs, projects, and effective systems. You will also be responsible for managing maintenance processes and procedures, overseeing winter shutdown maintenance operations, conducting site and prestart inspections, recruiting, onboarding, managing performance, training, assessment, and staff development About youThe ideal candidate showcases leadership in technical environments with a safety-first mindset. Reporting to the Engineering & Maintenance Manager, as their 2IC, you'll be a strong leader who thrives in dynamic environments, resolving challenges and building relationships. To be successful in this role you will ideally have: Extensive experience of mid-senior level management experience in a technical environment A demonstrated background in leading, coaching & mentoring teams The ability to work to dynamic roster patterns to meet the needs of the operation. Project and…

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Your new company This is an opportunity to join a progressive and collaborative Account Manager that promotes growth, work-life balance, and a collaborative working environment. You have the chance to join the team in a senior capacity, taking over a complex book of commercial clients and managing a book of roughly $500k. This role also offers the right candidate the opportunity to be part of the leadership team and be part of the discussions about the long-term trajectory of the business. Your new role As an Account Manager you will be;

Managing a diverse insurance portfolio of large complex risks within all commercial classes across the Mid-Market - Corporate space.
Focus on client retention and develop strategies for new business
Maintain key relationships with clients, underwriters + internal stakeholders.
Work closely with senior management to prepare health-checks, technical commentary + presentations
Taking a leadership position within the business and supporting the development of account executives and admins.

What you'll need to succeed To be successful in this role, you will have:

Demonstrated experience managing a general Insurance portfolio
A strong understanding of commercial and general insurance
Excellent communication skills and written capability
Availability to work in the office based in Sydney CBD
Experience working across commercial classes


What you'll get in return If you are successful in this role you will receive;

A competitive salary of up to $150k (Package) + Bonus.
Numerous training and development opportunities
Flexible work arrangements, WFH - 3 days in office, 2 from home.
Full IP, TPD coverage + Travel & Health insurance benefits
The opportunity to work within a data + tech focused insurance brokerage
A full-time position

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to me - [email protected] or call me for a confidential discussion 02 8062 6187 Please click here to apply.

Job Purpose
The Modification Manager is responsible for overseeing and managing all aspects of the modification process & the implementation of approved ECR’s within the organization. This includes coordinating and implementing changes to systems, processes, or products to improve efficiency, functionality, and compliance. The Modification Manager plays a crucial role in ensuring that modifications are planned, executed, and monitored effectively while aligning with ECR implementation Schedule.

Key Responsibilities and Accountabilities
• Modification Planning: Develop and maintain a clear modification plan, including scope, objectives, timelines, and resource allocation. Manage the project plans, schedules.
• Stakeholder Collaboration: Work closely with cross-functional teams to understand modification requirements and gather feedback. Ensure project goals align with the company's strategic objectives.
• Risk Assessment: Identify potential risks associated with modifications and develop mitigation strategies.
• Quality Assurance: Ensure that all modifications meet quality and compliance standards.
• Documentation: Maintain detailed records of modification.
• Manage daily, weekly, and monthly the Fleet Modifications on behalf of the HRCABO on NIF Project.
• Participate to daily VMC meetings to assure that HRC Modification Scopes of Work is visible to stakeholders timely manner.
• Review the Project Plans and provide input to ensure they support the businesses objectives.
• Report all safety Incidents or near misses.
• Take any reasonable steps to ensure the health and safety of yourself and others subject to any limitations and/or obligations defined within HRC HSSE management systems.

Policies and Procedure Responsibilities
• Ensure compliance with HRC procedures and relevant legislative requirements.
• Ensure compliance with HRC Fitness for Work Policy, including HRC Drug and Alcohol Management Plan
• Ensure compliance with all emergency plans and procedures and ensuring they are displayed as appropriate within your area.
• Ensure compliance with all relevant Rail Safety legislation.
• Ensure all work is compliant with RCN Project Management policies and procedures.

Qualifications and Education Requirements
• An appropriate qualification in an Engineering or project management discipline.
• A minimum of 8 years Rolling Stock experience.
• Understanding and working knowledge of project management practices.
• Problem-solving and analytical abilities.
• Knowledge of quality assurance and compliance standards.
• Excellent leadership and communication skills (oral & written) including strong negotiation and influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally.
• Proficient skills in computers: MS Word, Excel, email.

Cashier and HR Payroll Manager
Central West NSW 2671

? Above Award Wages
? Opportunity to work within a great team culture
? Excellent career growth opportunities
? Progressive family owned company that is flexible to your needs

Bernardi's are looking for a bright, bubbly and helpful CASHIER AND HR PAYROLL MANAGER for our Supermarket.

ABOUT THE ROLE....
The Store Cashier and HR/Payroll Manager multiple roles as follows. Store Cashier, requiring to undertake the banking, balancing of the cash safe and supplying change daily to the Customer Service Department.
As HR/Payroll Support the duties include ensuring the timely and accurate processing of payroll as well as assisting the Store and Department Managers in the implementation of Human Resources best practice.

In this role you will be Responsible for:
Cashier
o Answer incoming telephone calls and direct to the correct department
o Daily banking including balancing of cash registers as/if required and report to Customer Service Supervisor any discrepancies of takings
o Balance cash to daily financial reports
o Deposit cash, cheques with Bank on a daily basis
o Provide change to the Customer Services Department on a daily basis
o Balance cash safe as required
o Maintenance of Customer accounts including the distribution of them each month, sourcing invoice copies and the pursuing of those that are overdue.
o Collect, deliver and distribute all incoming and outgoing mail
o Operation and balancing of cash register as/if required
o Maintaining of Smart Shopper spreadsheets

Human Resources
o Maintain Online applications so the Store and Department Managers can easily access applications from prospective employees
o Assist in the organisation of interviews as required including:
? Contacting applicants for interview
? Required paperwork including relevant interview
questions, practical test, resumes etc is provided
to the interview panel
? Interview panel member – if required
o Ensure employee SF-18 ‘Notification of New Employee’ form is completed and forwarded to Support Office as/if required
o Assist in the induction process of the new employee including organisation of:
? Required paperwork including Letter of Appointment/contract for new employee prior to commencement of employment
? Department walk on the day of commencement of employment
? Bernardi Group induction is undertaken within 2 weeks of commencement of employment
? Performance reviews are undertaken at the 1 & 3 months mark by Store and/or Department Managers ensuring you set alarm in Microsoft Outlook to remind them.
o Ensure all required paperwork is filed on employee personnel file
o Assist in HR/Payroll Audit as if required
o HR quarterly agenda (WHS, in the Aisle talk, training, behaviour reminders) need to be completed within the current Qtr. Must work with relevant managers to ensure it’s all done on time.
o Liaise with Department Managers and Store Managers to ensure all employees participate in ‘In the Aisle’ talks
o Organise uniforms for all employees as/if required

Payroll
o Ensure the Store’s payroll is ready for processing by Support Office by no later than pay Monday at 12 noon including:
? Accurate input and checking of timesheets including ensuring employee shifts are allocated to correct departments and employee leave taken is correctly recorded
? Compilation and completion of Payroll Adjustment form including employee leave, required employee deductions, etc.
? Create new employees in Payroll
o Assisting support office with payroll/HR duties as required
o Other duties including customer service and use of registers as required

IS THIS YOU.....?
? Well presented
? Professional and Excellent communication skills with an extrovert persona
? Energetic and loves a fast paced enviroment
? Customer service focused
? Understanding of supermarket best practice
? Enthusiasm to work within a team environment

QUALIFICATIONS AND WORK SKILL REQUIREMENTS - desired but not essential
? Certificate III in Business Administration
? Experience with Payroll or willing to learn
? RTW coordinator course/certificate
? Recent work experience within the Retail Sector
? Demonstrated excellence in written, verbal and interpersonal communication skills
? Demonstrated working knowledge of Microsoft office
? Demonstrated ability to prioritise and plan work to meet deadlines
? Demonstrated attention to detail & work accuracy

ABOUT US....
We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

The Bernardi Group have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

HOW TO APPLY....
We are not currently asking for a resume from you. Simply complete your work history & education information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role. Shortlisted
applicants may be requested to submit a resume at a later date.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.

APPLY NOW!!

Bitton Rose Bay is the 3rd cafe of the Bitton group. It is currently open for Breakfast and Lunch and soon to open for dinners. We offer French-inspired menus and a family friendly atmosphere. Come for a take away coffee, sit down meal or takeaway.

Bitton Rose Bay is now looking for a a talented Restaurant Manager to join their team;

The right candidate will be responsible for:

Recruiting, training and supervising staff.
Agreeing and managing budgets.
Creating staffing rosters.
Planning menus.
Ensuring compliance with licensing, hygiene and health and safety legislation.
Promoting and marketing the business.
Overseeing stock levels and ordering supplies.
Handling customer enquiries and complaints.
Taking reservations.
Greeting and advising customers.
Keeping statistical and financial records.
Assessing and improving profitability.
Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
Making improvements to the running of the business and developing the restaurant.

About you:

At least 2 years of experience as a Restaurant Manager;
Strong management skills;
Strong communication skills;
Ability to manage all the operations of the restaurant;

Job type: Permanent/full-time
Salary: $70,000 - $80,000

We encourage Passion to Grow and improve Help to lead the social media and digital community management experience, ensuring impactful engagement Drive a powerful employee advocacy strategy Provide expert guidance on channel effectiveness and foster a dynamic online presence ABOUT THE ROLE You will be at the forefront of driving and executing our content and engagement strategy across various digital platforms. Collaborate closely with our Head of Social & Digital Communities to implement a powerful thought leadership and employee advocacy strategy. Key responsibilities include: Content Strategy: Drive and deliver our content engagement strategy for CA ANZ’s social media and digital communities. Partnerships: Build strategic partnerships with content producers, internal teams and stakeholders. Community Leadership: Lead an exceptional community management experience across digital touchpoints. Amplification Expert: Provide advice on channel effectiveness for different content types and audiences ABOUT YOU Your previous experience in a social media and/or community management role will provide a strong foundation for your success.  You will also bring Experience localising content for global organisations Strong understanding of social channels and best practices Positive stakeholder collaboration and management skills An innovative mindset; drive new and interesting ways to tell our story Proven track record: Demonstrated success in managing and optimising paid social campaigns. ABOUT US Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 136,000 financial professionals, supporting them to build value and make a difference to the businesses, organisations, and communities in which they work and live. Around the world, Chartered Accountants are known for their integrity, financial skills, adaptability,…

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Client Relationships Manager - Recruitment   Drive Business Development and Expansion across Sydney!   About Us   Join Alexander Appointments, a leading recruitment agency with over two decades of success in Australia. We pride ourselves on our collaborative, relationship-focused approach, making us a trusted partner in the industry.   The Opportunity   We're seeking a dynamic Client Relationships Manager to spearhead our expansion in Sydney for 2024. This role is more than just a job; it's an opportunity to shape the trajectory of our growth in a new market while being supported by our established team at our Head Office in Northwest Sydney.   What Sets Us Apart Collaborative business structure, utilising the best strengths of every individual in our team Ability to leverage off decades of experience across six of our key specialisations Government and commercial growth opportunities Expansion opportunities within long established organisations who regard Alexander Appointments as a trusted recruitment business partner Proven recruitment system Strategic Business Development:   Lead the charge in expanding our presence in Sydney, leveraging on our strong reputation and relationships.   Lucrative Incentives   Benefit from a competitive salary package and attractive bonus structure, rewarding you for your business development achievements.   Building Strategic Partnerships   Play a key role in nurturing long-term client relationships and expanding our footprint.   Your Role   As a seasoned business development professional in the recruitment industry, you'll bring your expertise to drive growth in the Sydney market. Your passion and drive will be instrumental in shaping our success in this…

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Exciting new role, perfect for someone who wants variety!Company Overview This company is a leading retailer specializing in electrical products, catering to both residential and commercial customers. With a commitment to excellence and customer satisfaction, they strive to provide top-notch service and quality products in the electrical industry. Position Overview We are seeking a dynamic and experienced Retail Store Manager to lead our team in Sydney. The ideal candidate will have a strong background in retail management, particularly within the electrical sector (not required), and possess excellent leadership, communication, and customer service skills. Responsibilities * Oversee all aspects of store operations, including sales, inventory management, and customer service.* Develop and implement strategies to drive sales and achieve store targets.* Train, mentor, and motivate staff to deliver exceptional customer service and meet performance goals.* Ensure compliance with company policies and procedures, as well as health and safety regulations.* Manage inventory levels, monitor product availability, and coordinate replenishment orders.* Handle customer inquiries, resolve complaints, and maintain positive relationships with clients.* Analyze sales data and market trends to identify opportunities for growth and improvement.* Collaborate with the management team to develop promotional campaigns and marketing initiatives.Qualifications:* Previous experience in retail management.* Strong leadership skills with the ability to inspire and motivate a team.* Excellent communication and interpersonal skills.* Proven track record of achieving sales targets and driving business growth.* Sound knowledge of electrical products and industry trends.* Ability to work well under pressure and in a fast-paced environment.* Proficiency in Microsoft Office and retail management software.* Availability to…

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Business Unit Sales Manager Apply now Vacancy no: 518220 Work type: Permanent - Full Time Location: Eastern Creek State: NSW Categories: Sales Key leadership role with an opportunity to make a real impact Role based in Western Sydney Competitive Salary Package & Benefits | Flexible work arrangements Cleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been operating in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies. About the role: Reporting to General Manager within our NSW / ACT Solids business unit, you will be responsible for developing and executing strategic sales plans, managing a high-performing sales team and fostering strong relationships with key clients and partners. You will be accountable for delivering top-line revenue growth through the management of People, Markets, Assets, and Financial (PMAF) in alignment with the Cleanaway Value Operating Model. Key responsibilities will include, but not be limited to: Lead, mentor, and motivate a sales team to drive performance and achieve profitable revenue, budgets, targets, and KPI’s. Manage the team’s opportunity pipeline as per the personal objectives set / regional sales plans/growth targets. Achieve all Business Unit sales team revenue targets, as per the budget, and drive net revenue growth. Proactively manage customer and prospect relationships to gain, retain, and grow Cleanaway’s revenue position…

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Finance Manager/Officer
Full time
Sampa Australia
Truganina, VICTORIA
$70,000 to $72000 plus Superannuation per annum

About Company
SAMPA is a brand that specializes in heavy-duty commercial vehicle spare parts. Founded in 1994, it operates globally from Samsun, Turkey, to 14 country warehouses worldwide. It is listed in Turkey's top 500 exporters list and has been awarded for excellence. SAMPA's production area covers 150,000 m2 and includes 13 factories with integrated R&D facilities. The team comprises over 4500 staff, including 220 designers and engineers, and offers over 80,000 reference parts across 24 categories.
We have 28 offices and warehouses around the globe, 12 factories and over $500M turnover with close to 5250 employees worldwide. We supply over 60,000 line items in European and American truck and trailer parts categories.
SAMPA Australia was established in 2019, and since then, it has seen significant growth. The brand has expanded its network to include over 30 distributors and has participated in numerous regional trade shows.
As we embark on the next phase of our journey, Stage Two, we're excited to announce the establishment of our own distribution centre. Located in Truganina, Melbourne, this brand-new, state-of-the-art facility spans over 5476 sqm and has the capacity to store over €10 million worth of stock.
With our distribution centre strategically situated in the heart of Australia's logistics hub, we're poised to enhance our market presence further and elevate our customer service. This milestone marks a significant step forward for Sampa Australia as we grow and thrive in the region.

Position Overview
As a Finance Manager, you will be crucial in managing the financial health and stability of our new warehouse in Truganina, VIC. Your responsibilities will include overseeing various financial activities, ensuring compliance with regulations, and providing strategic guidance to senior management. The ideal candidate will be detail-oriented, analytical, and communicate well.

Key Responsibilities
1. Managing the budget includes forecasting future income and expenses, creating budgets and balance sheets, and ensuring that spending is within budget limits.
2. Preparing financial reports: financial reports provide an overview of the company's financial status and performance. They are used to make critical business decisions with the managing director, assess risk, and secure financing.
3. Conducting financial transactions: a Finance Manager oversees all financial transactions, including issuing payments, collecting debts, and investing money.
4. Ensuring compliance with financial regulations and laws: Finance Managers must comply with all relevant economic rules and regulations in Australia and overseas. This includes ensuring that financial records are accurate and up-to-date.
5. Using accounting software: to keep an accurate record of all internal and external business financial transactions and perform financial audits wherever necessary.
6. Collaborate with our HQ and accountant: The Finance Manager will regularly liaise with our head office finance team and external accountant.
The ideal candidate must possess all the following attributes:
1. Bachelor’s degree in finance, Economics, or related field
2. At least two years of work experience as a Finance Manager, Financial Analyst, or similar role.
3. Proficiency in SAP S4HANA, MS Office and Excel.
4. Strong proficiency in the Turkish language.
5. Strong knowledge of risk management and financial analysis techniques.
6. Excellent analytical, problem-solving, and decision-making skills.
7. Strong attention to detail and accuracy in financial reporting.
8. Proactive mindset with the ability to work independently and prioritise tasks effectively.

Sampa Australia can offer you:
1. Competitive salary and benefits package.
2. Opportunities for career growth and advancement.
3. Collaborative and supportive work environment.
4. Work-life balance initiatives.
5. Professional development opportunities.

How to Apply
If you have a strong passion for finance and thrive in a fast-paced work environment, we would be delighted to hear from you! At Sampa Australia, we firmly believe in promoting diversity, equity, and inclusion, and we welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples. We embrace people of all abilities, and we value diversity of culture, faith, gender identity, and sexual orientation.

At SHEIKE, we celebrate everybody and every day, no matter the event. Join our bright, bold team committed to delivering exceptional everyday interactions, no matter what the role.As the Assistant Store Manager, you will be a brand ambassador for SHEIKE. You will provide extraordinary customer service, leading and inspiring your team of Stylists to do the same. You will lead with confidence and drive the team to build authentic customer connections, so the wearer can feel their most glamorous, empowered self.You will push to exceed KPI targets, while showcasing interpersonal capabilities, professional development and commitment to delivering every interaction to a high standard.A little about the role… Key responsibilities:Lead and inspire a high-performing team to achieve sales targets, foster a positive work environment, and deliver exceptional customer service.Drive store performance through effective visual merchandising, inventory management, and stock control.Manage your roster wages at a high level, through performance based rosteringRecruit high-calibre employees in line with the SHEIKE brand and values and to provide them with an excellent welcome, training and induction to the businessBe a strong communicator who can lead, coach, develop influence othersHave outstanding standards of VM store presentationDrive a commercial businessExcellent operations and stock managementBe a SHEIKE brand ambassador every day Highlight managerial responsibilities Requirements:Minimum 1 Years experience in fashion retail as a Assistant Store ManagerExceptional customer service & styling skillsDriven budgets and achieved exceptional sales resultsStrong understanding of KPIS and their impact on the businessAbility to make decisions based on the best outcome for the businessExperience in leading, recruiting & developing a teamThe ability to…

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Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in the Port Macquarie/Kempsey Area to join our team and will be managing multiple government sites. You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders. Role Responsibilities: Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices Liaising with Client and Employees on a regular basis HSE experience in toolbox talk and risk assessment. Professional presentation and customer service focused. Ability to…

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Posted: 01/02/2024 Closing Date: 02/03/2024 Salary: $57,500.00 Job Type: Permanent - Full Time Location: Newcastle Job Category: Retail Management Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 68 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home! Job Description Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our Warners Bay store. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.  You’ll coach your…

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Retail Manager (General) (Online and Instore)

Are you passionate about gemstones, marketing, and delivering exceptional customer experiences? Austgems Pty Ltd is seeking a highly motivated and experienced, full time Retail Manager (General) to lead our online and instore opal sales establishment. As a Retail Manager, you will be responsible for overseeing all aspects of our opal sales, customer service, and marketing efforts. This role requires fluency in both English and Mandarin, as we have a rapidly expanding Chinese client base.

Responsibilities:
Store Operations:
· Oversee the day-to-day operations of our online and instore opal sales establishment.
· Ensure product listings are accurate, up-to-date, and visually appealing.
· Maintain retail inventory and procure opal stock at optimal levels and pricing.
· Continuously improve online and instore experience, creating a customer friendly and responsive environment.
Sales and Marketing:
· Develop and execute effective marketing strategies to promote retail sale of our opal products.
· Analyze market trends and customer preferences to identify opportunities for growth.
· Set retail pricing.
· Implement promotional campaigns and special offers to increase retail sales and customer retention.
· Create engaging content for our social media platforms.
Customer Service:
· Provide outstanding customer support to English and Mandarin-speaking retail customers in person and via email, chat, and phone.
· Address customer inquiries, concerns, and complaints in a timely and professional manner.
· Ensure that retail customer feedback is collected and used to improve products and services.
· Work towards building long-lasting customer relationships and brand loyalty.
Team Management:
· Build and motivate a team of sales associates and customer service representatives.
· Set performance goals, provide regular feedback, and conduct performance evaluations.
· Foster a positive and collaborative work environment that encourages teamwork and creativity.
Performance Analysis:
· Monitor key performance indicators (KPIs) and sales metrics to evaluate the effectiveness of marketing strategies.
· Generate reports on retail sales performance, customer feedback, and website analytics.
· Use data-driven insights to make informed decisions and drive continuous improvement.

Requirements:
1. Fluency in both English and Mandarin is essential to cater to our customer base.
2. Proven experience in retail store management (online and instore), preferably in the gemstone industry.
3. Strong understanding of e-commerce platforms and online marketing strategies.
4. Excellent communication and interpersonal skills to engage with customers and team members effectively.
5. Demonstrated ability to analyze data and make data-driven decisions.
6. Exceptional leadership skills to lead and motivate a team to achieve retail sales targets.
7. Customer-focused approach with a passion for delivering outstanding service.
8. Highly organized with the ability to multitask and prioritize tasks effectively.
9. Preparedness to travel widely throughout regonal and remote NSW for extended periods of time visiting and liaising with opal miners / opal wholesalers

Join our dynamic team and become an integral part of our business. If you are a self-driven individual with a passion for gems, sales and marketing, we'd love to hear from you! Please submit your application, including your resume and a cover letter detailing your relevant experience and language proficiency.

Salary range: $70,000 to $80,000 per annum.

This advertisement was first published on 12 February 2024
Applications and expressions of interest will be accepted till 16 March 2024

At SHEIKE, we celebrate everybody and every day, no matter the event. Join our bright, bold team committed to delivering exceptional everyday interactions, no matter what the role.As the Assistant Store Manager, you will be a brand ambassador for SHEIKE. You will provide extraordinary customer service, leading and inspiring your team of Stylists to do the same. You will lead with confidence and drive the team to build authentic customer connections, so the wearer can feel their most glamorous, empowered self.You will push to exceed KPI targets, while showcasing interpersonal capabilities, professional development and commitment to delivering every interaction to a high standard.A little about the role… Key responsibilities:Lead and inspire a high-performing team to achieve sales targets, foster a positive work environment, and deliver exceptional customer service.Drive store performance through effective visual merchandising, inventory management, and stock control.Manage your roster wages at a high level, through performance based rosteringRecruit high-calibre employees in line with the SHEIKE brand and values and to provide them with an excellent welcome, training and induction to the businessBe a strong communicator who can lead, coach, develop influence othersHave outstanding standards of VM store presentationDrive a commercial businessExcellent operations and stock managementBe a SHEIKE brand ambassador every day Highlight managerial responsibilities Requirements:Minimum 1 Years experience in fashion retail as a Assistant Store ManagerExceptional customer service & styling skillsDriven budgets and achieved exceptional sales resultsStrong understanding of KPIS and their impact on the businessAbility to make decisions based on the best outcome for the businessExperience in leading, recruiting & developing a teamThe ability to…

Click here to view more detail / apply for Assistant Store Manager - Liverpool

At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, they’re wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs. Joining The Athlete’s Foot is more than just a job, it is a family who cares, develops, grows, and rewards each and every one of us.   The role & responsibilities:We are looking for a Store Leader who is eager to accelerate in their career to oversee a passionate team at our NEW The Athlete's Foot Menai Store.This is a fantastic opportunity for an experienced leader who is keen to progress in their retail career.  The right candidate will work closely with their Store Manager on driving high performing and successful people, performance, and operations initiatives.The opportunity will also include involvement in local community activations, partnering with sporting events and managing relationships with health care professionals that we work with. This is not your normal retail role with a lot of work happening “outside the four walls” of the stores to drive brand growth.  This store is opening in March 2024. Benefits & culture: 40% off Accent Group…

Click here to view more detail / apply for NEW STORE The Athlete-s Foot Assistant Store Manager - Menai

At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, they’re wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs. Joining The Athlete’s Foot is more than just a job, it is a family who cares, develops, grows, and rewards each and every one of us.   The role & responsibilities:We are looking for a Store Leader who is eager to accelerate in their career to oversee a passionate team at The Athletes Foot Nowra Store.This is a fantastic opportunity for an experienced leader who is keen to progress in their retail career.  The right candidate will work closely with their Store Manager on driving high performing and successful people, performance, and operations initiatives.The opportunity will also include involvement in local community activations, partnering with sporting events and managing relationships with health care professionals that we work with. This is not your normal retail role with a lot of work happening “outside the four walls” of the stores to drive brand growth.  Benefits & culture: 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans…

Click here to view more detail / apply for The Athlete-s Foot Assistant Store Manager - Nowra

Hi, we’re Ampol.  We are powered by our people!  We're reinventing the?freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams. ?Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.?  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180  Duties and Responsibilities:  Creating the best one stop shop convenience experience for our customers  Driving profitability and minimising costs, expenses and waste  Managing competing priorities in a fast-paced, compliance-focused environment  Turning our convenience retail strategy into a reality  Must have good availability & have willingness to work weekends and overnights when required!  We will provide you with:  Offering access to world-class training.  Competitive salary package  Career progression and incentive schemes.   Be part of a diverse and inclusive workforce.   Recruitment process...  In terms of next steps, if you are successful in progressing within the recruitment process you will be contacted for a phone interview. Should you be successful from this, you will be invited to a first interview.  We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender).…

Click here to view more detail / apply for Assistant Store Manager - North Ryde

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

This opportunity sits within the Digital Audio pillar of Nine, where the focus is driving advertising effectiveness for brands across the suite of Nine audio streaming and podcasting assets. As this is a new role within the digital Campaign Operations Team, you will work closely with the Audio Team Lead to ensure delivery of all digital audio bookings, in addition to contributing to revenue growth for the business.

At the core, you will manage end-to-end digital audio ad campaigns, handling tasks like booking approvals, performance monitoring, budget delivery optimization, and troubleshooting. Your success will hinge on fostering strong relationships with sales teams and ensuring the highest level of client service.

Day to day you will:

• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaigns to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Run ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

We are looking for an experienced and strategic Enterprise Account Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value.  They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.

The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness  to learn and adapt in any situation. She / He should be prepared to develop and execute  against an account plan and consistently deliver on revenue targets and have a strong can-do  attitude in an agile environment. The ideal candidate will possess both sales and technical  expertise along with engagement skills from a CXO level to technical and operations staff.  The Account Manager will be an exceptionally strong analytical thinker who thrives in fast paced dynamic environments with good communication and presentation skills.

Responsibilities:

• You’ll become the resident expert on the Freshworks platform and will expand our cloud-based software usage in existing customers
• Drive expansion through upsell and cross-sell to meet or exceed revenue targets
• Demonstrating / selling value to key stakeholders within the accounts
• Build a plan to maximize revenue and customer satisfaction within your accounts
• Create & articulate compelling value conversations with C-Level stakeholders also work in  alignment with inside stakeholders namely AMs, Customer Success, Implementations,  Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders
• Collaborate with and lead a larger cross functional team to the closure of large complex deals
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling
• Exceeding activity, pipeline and revenue goals on a quarterly basis
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
• Analyze sales/metrics data from your accounts to help evolve your strategy
• Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact
• Develop long-term strategic relationships with key accounts
• Ensuring satisfaction within your accounts  

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match! Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Head of CX Operations, you will be working with our Operations team and CX function to drive an effective CX strategy, delivering customer insights and driving operational efficiency across our Customer Experience department (which includes Customer Success, Onboarding, Implementations, Customer Support and Digital Engagement).

To be successful, you will need to get deep into (sometimes ambiguous) data so that you can understand the business thoroughly, rapidly diagnose issues and formulate solutions. First Principles Thinking, Intellectual curiosity, and a bias for action are essential.

As our Head of CX Operations, you’ll be:

• Define the CX Operations strategy, roadmap and operating model
• Partner with our Data teams to ensure the CX department has access to best-in-class self service reporting and insights
• Own and drive analytics and reporting across the entire CX department including volume, velocity and conversion metrics
• Partner with our Product teams to ensure that product usage data can be used to deliver a best-in-class customer experience 
• Own, manage and maintain the CX Tech Stack, including ensuring that CX systems are evaluated, selected, implemented and customised to meet the needs of the CX department
• Continuously improve CX systems and processes
• Manage, build and lead a global team by coaching and developing existing team members and closing talent gaps where needed
  

What will you bring 

• Solid experience in Customer Experience, Customer Success, Support, Implementations or Business Operations, ideally within a high-growth SaaS environment
• Leadership and people  management experience 
• Demonstrated experience leading a global business operations function across multiple regions and product portfolios
• Demonstrated experience designing a world class technology st
• Demonstrated experience managing a CX budget, ideally across multiple region or product portfolios
• A “CX scientist” - a highly analytical and data-driven problem solver with a deep understanding of CX analytics, metrics and the levers that drive performance.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

 

Life at Employment Hero

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cash back offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

If successful you will receive an email from our recruitment team to set up a time to discuss your experience and motivations in more detail. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

We currently have a rare and exciting career opportunity for a professional and experienced Property Manager to join our supportive and collaborative MINT Residential team. We have several exciting projects in 2024 and beyond and are looking for a driven professional to join our supportive team.

Working full time or 4 days per week on offer, you will have the flexibility to tailor your work week to suit your lifestyle. Nestled in the heart of the Sydney CBD on Pyrmont Street, we are committed to fostering growth, driving innovation and prioritising your continuous professional development.

Key Responsibilities include: 

• Manage and maintain a portfolio of Oaks Hotels apartments
• Manage incoming rental enquiries, always providing exceptional customer service
• Conduct open, routine, entry and exit inspections as required
• Communicate effectively with tenants
• Draft and support in the administration of leasing and property handovers
• Address maintenance issues and liaise with tradespeople
• Utilise the console cloud program for effective property management
• Preform additional tasks as instructed by the Senior Property Manager

This role is accountable for driving long-term client growth through building strong client relationships and driving revenue, with a strong focus on sales and identifying new revenue-generating opportunities.  It involves developing a strong understanding of client’s priorities and providing solutions and recommendations that are aligned to client business issues.  Key to this is developing and maintaining an enthusiastic, informed and satisfied client base, in order that they renew their current contracts, and prepare the way for and negotiate for increased subscription rates and the sales of further data sets. This role is an essential thought partner to clients – helping solve client business issues, and wherever possible creating high impact ideas and strategies from across all of Nielsen with the ultimate goal of achieving revenue targets. An Account Manager is expected to develop these relationships at a senior level within each client organisation, drive revenue and provide leadership to the team. 

Responsibilities

• Overall responsibility for selected publisher accounts using Nielsen Book Research Services in Australia 
• Devise and deliver effective methods for servicing named accounts to agreed levels, maintaining high levels of satisfaction in services provided, data quality and accuracy and training needs. 
• Negotiate and agree the renewal of contracts at budgeted rates 
• Represent Nielsen BookScan in key commercial relationships, including value-add services for clients such as conducting training /on-site workshops, identifying needs based on client’s strategic focus, and delivering presentations to clients  
• Ensure client awareness of all Nielsen BookData Services and the countries in which Nielsen operate 
• Create an awareness of ad hoc and other relevant services (for example consumer research) and to promote, quote and deliver this business 
• Development of insights for clients 
• Anticipate customer needs in their interpretation of data and information provided 
• Accurately analyse data to provide bespoke reports and insights for clients 
• Ensure quality control standards are met in all servicing outputs 
• To create and deliver compelling presentations to delight the client base, including presentations outside the immediate client base as required 
• New business development 
• A strong focus on increasing revenue by building on existing client base  
• A strong focus on increasing sales pipeline by actively seeking new sales leads and revenue opportunities  
• Product and client development in line with business objectives 
• Understand and deliver client requirements, by understanding clients’ objectives and priorities  
• Work closely with Nielsen BookData colleagues to ensure all clients needs are met 
• Work closely with the General Manager to develop and support product offerings that meet clients needs 
• Work closely with the General Manager to identify new products and services to support business growth 
• Work closely with other Nielsen businesses to deliver integrated solutions for clients 
• Key account management 
• Lead key account relationships and provide support on accounts as required 
• Understand your clients’ business objectives so that Nielsen BookScan can continue to deliver insights and new products that meet their needs 
• Work closely with colleagues in BookData, other Nielsen BookData divisions and – where appropriate – other Nielsen divisions to provide outstanding levels of service to key clients 
• Develop an understanding of all Nielsen BookData products and the benefits they offer to our clients 
• Provide training and support for all Book Research services 

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will:

• Drive sales to ensure revenue and conversion targets are achieved for C&E business including Residentials.
• Liaise with the entire operations team to ensure high quality, impeccable service and experience is provided.
• Provide quotations for conference and events proposal covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Lead the reactive sales team including the overall coordination of events and conferences.
• Host high value client site visits and develop future business pipeline from repeat clients.
• You will be motivated, organized and outgoing by nature with the drive to continually learn and progress your career.
• Strong attention to detail and drive to succeed.
• Extensive experience in hotel Conference sales with a strong commercial acumen.