We are seeking applications from suitably qualified and experienced Learning Support Officers for two full time fixed term contract positions located at our Golden Grove and Elizabeth East campuses. Both roles will focus on support for secondary level students. The Learning Support Officers will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Please address applications to the Principal, and include a resume and cover letter that includes how your skills and experience suit the role, and your reasons for applying. For any enquiries please contact the Human Resources Manager at [email protected] or on 08 8367 9022.

For further information about Pinnacle College, please visit our website: www.pinnacle.sa.edu.au

Location: Golden Grove and Elizabeth East

Employment Type: Fixed Term Contract, Full Time

Full Time Equivalent (FTE): 1.0

Base Salary Range: $53,938.22 - $68,244.00

Adjusted Salary Range: $47,549.98 - $60,161.44

Weeks of Paid Leave: 10

Contract Start Date: 26/02/2024

Contract End Date: 13/12/2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role is based in Adelaide

Salesforce Professional Services focuses on delivering strategic engagements that define entrepreneurial opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.
Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers:

• An extensive data model.
• A complete set of business processes and integrations.
• A full range of omnichannel experiences and apps (including sales, marketing, service, enterprise product catalog, CPQ, contract management, order management and commerce solutions).

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM Company?

 

Role Description

Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.

Program Architects serve as strategic advisors and Salesforce product and platform guides to the company’s largest enterprise customers. They typically engage at C-level and drive conversations with our customer’s enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance.
 

Your Impact

Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
 

To be successful in the role you:

• Ensure scalable and standard methodology solutions to meet and exceed customer needs
• Guide the evaluation of business and technical requirements
• Build relationships with key collaborators and team members
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer
• Review and guide project vision and direction, implementation approach and key artefacts
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
• Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

Basic Requirements

• Prior experience in the Public Sector/Health industry is an advantage.
• Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
• Ability to analyze, design, and optimize business processes via technology and integration
• Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases
• Work independently and as part of a distributed team and a willingness to take ownership of problems
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Available to travel regionally and occasionally internationally depending on customer needs

Preferred Requirements

• A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
• Ability to build and maintain key relationships with C-level / mid-level and key decision makers
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
• Salesforce Industries and Salesforce Certifications
• Affiliated to industry forums such as TM Forum (SID, eTOM).
• TOGAF and Industry Architecture qualifications.
• Agile Methodology certification such as Scaled Agile Framework.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

• Answer all incoming telephone calls promptly.
• Input Telephone, Faxed or Emailed orders directly into the system.
• Assist customers with pricing enquiries, stock availability, forecasting and forward orders.
• Liaise with freight providers for delivery status on orders and proof of delivery (POD’s).
• Liaise with Branch Logistics regarding Colour Tinting and Pigments.
• Liaise with Branch Logistics for Stock Replenishment, Branch to Branches and Manufacturing.
• Liaise with Branch Logistics and Customers to process Back Orders and non-collected orders.
• Monitor Back Order Lines and Open Sales Order Lines daily.
• Attend to Counter Sales (direct customers only) promptly.
• Process all orders prior to cut off time.
• Co-ordinate admixture deliveries, as per schedule.
• Provide basic level of Technical Assistance to Customers.
• Process Invoices and Credits.
• Open incoming mail and distribute accordingly by 10:00am.
• Replenish literature on a monthly basis.
• Ensure all filing is done on a daily basis.
• Ensure invoices are posted to customers on a daily basis.
• Provide assistance to the Customer Service Supervisor, Technical Representatives, Warehouse, Logistics and Sales Team.
• Prepare Overnight bags (if applicable).
• Work as directed by Customer Service Supervisor.

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate