JOB DESCRIPTION:

An exciting opportunity has arisen for a proactive medical sales professional with ambition and high energy to join our Diabetes Team as a Territory Specialist.

This role is responsible for the promotion of our life changing technology to Health Care Professionals in Sydney Central, Inner City & West Regional NSW (Dubbo, Parkes, Forbes).

Abbott’s life changing glucose monitoring technology is rapidly changing the management of insulin using patients living with diabetes within Australia.  The successful candidate will be accountable to exceed sales targets by executing the business strategy, proactively meeting the dynamic needs of the marketplace and by building superior partnerships with HCP’s that bring value to our customers and enhance patient lives.

Your responsibilities include (and not limited to):

• Maintaining a high level of competence in FreeStyle Libre (and its digital products platform) competitor products disease states and industry compliance
• Demonstrating proficiency in tools of the trade, processes and policies
• Developing sales action plans in line with the marketing strategy and evaluate and track the implementation of these on an ongoing basis
• Planning, executing and analysing sales calls to create call-continuity with customers
• Promoting value-add services that improve the quality of care available to patients and creating solutions to meet customer needs
• Diagnosing and tracking key customer and competitor performance regularly
• Collaborating with the broader Abbott team to identify new opportunities

Who we’re looking for:

• Tertiary qualification in a Science discipline is essential
• Relevant industry experience (both Primary Care and Hospital) in medical devices, however, strong customer facing experience as a pharmacist will be highly regarded
• Proven track record in delivering sales targets with demonstrated proficiency with selling skills in a sales framework is advantageous
• Business acumen and analytical skills
• Customer-centric mindset, active listening, genuine empathy and a strong desire to resolve issues; deliver a high level of customer focused service to internal and external customers
• Concisely and clearly communicate with the ability to articulate technical/clinical information
• Initiative and pro-activity to develop account strategies and challenge the status quo whilst identifying new business opportunity

Due to the inherent requirements of the role, the preferred candidate must provide evidence of full COVID-19 vaccination before the commencement date and maintain a fully vaccinated status for the period of employment.

Abbott provides some fantastic benefits for our employees, these include:

• Leading Learning and Development opportunities
• Wellness programs
• Being part of an organisation reputed to be a World’s Top Employer recognised for our workplace culture that values healthy living, diversity and equal opportunity

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

ADC Diabetes Care

        

LOCATION:

Australia : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

     

     

About Us:

CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

 

About the Role: 

As the Communications Specialist, you play a pivotal role in implementing diverse communication and engagement programs for CDC across multiple platforms. This multifaceted position involves end-to-end project management and leadership for communication plans, covering strategy and innovative development.

 Duties include:

• Develop and oversee content for corporate communication channels.
• Contribute to writing communication collateral, including publications and presentations.
• Aid in executing communication campaigns and initiatives.
• Provide advice to internal stakeholders on brand and communication materials, implementing actions for CDC's reputation.
• Ensure all communication materials adhere to brand guidelines and standards, also supporting the roll-out of External Affairs policies.

 

 About You: 

 We are looking for someone who has a strong working background within the Communications (internal or external) space; having exposure to communicating with government officials and stakeholders being highly desirable. This role would suit someone who likes to have a hands-on approach, you enjoy increased autonomy and responsibility in business planning and coordinating activities and communication initiatives.

Working Rights: 

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

 

How to Apply: 

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

 

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

 

Applications Close: 11:59pm, Sunday 7th of January 2023

WHO IS PRA?

PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne.

PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate.

Some of the key benefits are;

- High financial rewards with commission up to 50%
- Cloud based technology, so you can work from home or on the move
- External / Internal training and continuous improvement programs
- Career opportunities into management
- Work Perks such as up to 25 days leave per year, team events, lunch clubs, sales comps and many more.

What is the role?
Working out of our very cool Melbourne office, you will build your own accounts and networks. We will help you to develop your business and ensure your success as a best in class recruitment and technology professional.

You are able to work on both contract and permanent roles and you can build up significant revenue streams whilst placing permanent candidates.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

Consultants within PRA are responsible to develop long term relationships with clients and to offer a professional and effective service to clients and candidates. Delivery and the style of the delivery are paramount to maintain and develop the image of PRA as a leading supplier of recruitment solutions.
What will you do?
- Selling and promoting PRA’s services to existing and new customers
- Expanding PRA’s reach within each customer through business development activities
- Managing and maintaining client accounts for PRA’s services through consistent communication and client visits
- Assessing clients’ needs and providing services and solutions that satisfy client requirements
- Co-ordinating with PRA’s internal resources to ensure customers receive best in class service
- Providing timely and regular reporting to both internal and external stakeholders
- Utilising market knowledge to pitch new clients and win new business
- Dealing with clients & candidates, developing long term effective relationships
- Negotiating rates with clients, both contract and permanent
- Giving presentations to clients
- Handling clients and applicants through recruitment process to successful conclusion
- Writing advertisement copy
- Selection of applicants for vacancies
- Interviewing applicants
- Arranging interviews with clients and candidates
- Ensuring contact is made on a regular basis with contractors once placed out on the client’s site
- Maintaining awareness of trends within area of technical specialisation
- Ensuring that contact is made with clients on a regular basis and updating the database

What kind of person thrives in the PRA environment?

Communication and people management are the defining elements of this role. To perform it successfully, a candidate will need to be confident, and possess the ability to inform and persuade others and effectively present both themselves and the organisation they represent. Friendliness and charisma are important factors in performing such a job effectively, together with the ability to put others at their ease.

Attention to detail, responsiveness and adaptability are also key elements in this job. You will have energy and enthusiasm, and the ability to deal confidently with changes in work environments and situations. The job often calls for work to meet deadlines or be completed within short timescales, and the ideal candidates will be prepared to commit themselves if they are to succeed.

Recruitment is challenging and fast-moving, and there are times you will practice patience to see through a difficult time or a minor repetitive task. Having said this, you will see that these periods as necessary to your personal advancement and will contribute to your own goals in life, and in return you will work towards a career that is rewarding and flexible!
What will you have done before?
- Min 3 years experience working with a range of stakeholders within the recruitment industry
- Excellent communication skills, both written & verbal
- Working autonomously & within a team, doing everything in your power to ensure your colleagues success as well as your own- recognising that the greater teams’ success will always benefit you personally
- Attention to detail and an enjoyment of being busy; managing multiple moving pieces at one time
- Min 3 years experience in a Business Development capacity or understanding of what is involved in this process
- A background in technology will be a huge bonus!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

Apply now for immediate consideration

Work with autonomy and flexibility
Receive ongoing training & development!
Negotiable based on experience + fantastic commission structure!
About Us
PRA is a boutique IT Recruitment company working with Brisbane clients doing the most exciting work in the technology space. PRA have been operating as experts in our field with offices in Brisbane, Sydney & Melbourne for fifteen years. We love our client's and they love us!

The Roles
Working from our heritage-listed office in Brisbane's CBD, this is a great opportunity for a recruitment specialist who has demonstrated success in the industry but is searching for growth.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

You will love developing long-term relationships with our existing clientele, as well as have the opportunity to grow and build a portfolio of clients and candidates within the technology and digital industry across Brisbane. You will want to work as part of our team with a focus on customers. You’ll receive ongoing training and development both from senior team members and external partners. You will experience our shared success model where we collaborate on everything that we do.

Does this sound like you?

- You have 1+ years experience in recruitment or HR
- You have a strong work ethic
- You’re super friendly
- You’re energised working with a variety of people from all walks of life
- You love being in a fast-paced environment
- You thrive working in a collaborative team environment
- You know that customer service is king!

Working at PRA offers a proven career path from Consultant through to General Manager in an environment where we positively encourage a work/life balance and understand the demands of modern families. Your efforts will be recognised and results generously rewarded in a company where work ethic & collaboration is paramount.

Perks
In exchange for bringing your skills, enthusiasm, and determination to the role, you will be rewarded with a generous salary package, a culture that motivates, rewards and encourages. We regularly have team breakfasts, do team volunteer work, play Foosball and table tennis; and best of all, we have lots of fun because we love what we do!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

How to Apply!
If this is sounds like YOU, then Apply Now. We're looking forward to hearing from you!

Senior BSA Supply Chain Management

About Hanson Australia

Hanson Australia is a leader in building and construction materials with an extensive production and logistics network across Australia.
We use world-class technologies and service platforms to supply a comprehensive range of high-quality concrete, aggregates and sand. We also produce road base, asphalt and sustainable and recycled construction materials for civil construction and infrastructure projects.
Hanson Australia is part of the Heidelberg Materials Group, which employs over 51,000 people at almost 3,000 sites in over 50 countries. Heidelberg Materials is one of the world’s largest integrated manufacturers of building materials and solutions with leading positions in cement, aggregates, and ready-mixed concrete.

The Role:

To support, maintain and improve business processes within Hanson Australia

Key Responsibilities:

Evaluate and ensure consistency of processes across business units.
Review and decide on requests for process deviation in consultation with business stakeholders.
Maintain and update process and business systems documentation and knowledgebase.
Collaborate with internal teams to identify and streamline business process areas, aligning with local needs and Heidelberg Materials group standards.
Analyze and recommend IT solutions to support business processes.
Adhere to IT strategy, policies, and standards.
Work closely with Project Management and Change Management teams to support the acceptance of IT products and services.
Foster functional relationships with Solution Owner community in the Heidelberg Materials Digital Customer Engagement & Business Systems team.
Provide guidance to Customer Service Centre team members.

What you need to be successful:

Mandatory 5 years + demonstrable management experience of business process in an SAP enterprise and associated environment SyncroTess, and TrackIt telematics,
Significant IT or business experience, covering support and development using recognized methodologies.
Demonstrable skills in SAP configuration and test script preparation.
SAP R/3 ECC6 (and in future S4/HANA) configuration knowledge. Minimum requirement is ability to configure and set up master data
Management experience in business processes within an SAP enterprise and associated environment.
Strong understanding of business processes, especially in Supply Chain.
MRP, and ESRI geographic mapping tool is a plus.

Key Responsibilities:

Market Analysis and Lead Generation:
Conduct market research to identify potential clients and market trends.
Generate leads through prospecting, networking, and market analysis.

Sales and Business Development:
Build and maintain a sales pipeline by actively seeking out new leads and opportunities.
Develop and maintain strong customer relationships, understanding their needs, and providing tailored solutions.
Conduct product or service presentations and demonstrations to potential clients.
Negotiate contracts and agreements, ensuring they align with company policies and client requirements.
Achieve and exceed sales targets and quotas set by the organization.
Stay updated on industry trends and competitors to identify growth opportunities.

Marketing Strategy and Campaigns:
Develop and execute marketing strategies to promote products or services to the target audience.
Create and manage marketing campaigns across various channels, including digital, social media, email, and traditional marketing.
Generate compelling content, such as blogs, articles, and social media posts, to engage and educate prospects.
Monitor and analyze marketing campaign performance and adjust strategies as needed for optimization.
Collaborate with the marketing team to create visually appealing marketing collateral, including brochures, presentations, and advertisements.
Conduct market research to identify trends and opportunities and provide insights to inform marketing strategies.
Support branding efforts by ensuring consistent messaging and visual identity across all marketing materials.
Qualifications and Skills:

Education:
Bachelor's degree in Business, Marketing, or a related field.

Sales Skills:
Proven sales experience, preferably in a B2B or B2C sales environment.
Strong understanding of sales processes, lead generation, and customer acquisition.
Excellent communication and interpersonal skills with the ability to build rapport with clients.
Demonstrated negotiation and closing skills.
Results-oriented mindset with a track record of meeting or exceeding sales targets.
Proficiency in CRM software and sales analytics tools is a plus.

Marketing Skills:
Proven experience in executing marketing campaigns and strategies.
Strong content creation and copywriting skills.
Proficiency in digital marketing platforms, including social media, email marketing, and SEO.
Analytical mindset with the ability to interpret marketing data and metrics.
Creative thinking and the ability to generate innovative marketing ideas.
Graphic design skills and experience with design software are a plus.

About GoSol :

GOSOL, IT consulting and Staffing organization, can help you enhance Technology, Digital, Project and Business Transformation. Guided by integrity and trust, we believe in offering an unparalleled experience as your Tech of choice. For businesses, this means providing you with access to the quality solution.

Find us at - https://gosol.com.au/

Job Description:

The ideal candidate will be well versed in creating optimising SEO, Google Ads campaigns, Email Marketing and would preferably also have experience in social media marketing.

Responsibilities:

Develop and execute digital marketing campaigns across multiple channels, including search engines, social media, email, and display advertising
Conduct keyword research and analysis to identify opportunities for search engine optimization
Optimize website content and structure to improve search engine rankings and drive organic traffic
Manage paid search campaigns and budgets, including Google Ads and Bing Ads
Monitor and analyze website traffic and campaign performance metrics, and develop insights and recommendations for optimization
Collaborate with the design and content teams to create engaging and effective digital assets, including landing pages, banners, and social media posts
Stay up-to-date with the latest digital marketing trends, technologies, and best practices, and share knowledge with the team to help drive innovation and continuous improvement
Manoeuvre digital marketing campaigns through all areas of the project life cycle.
Clearly understand and implement digital marketing campaigns which fit clients needs.
Provide analytical reporting of campaigns to management and clients.

Requirements:

Proficiency in Google Analytics, Google Ads, and other digital marketing platforms and tools
Strong analytical skills, with the ability to analyze data, identify trends, and develop insights and recommendations for optimization
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
Demonstrated ability to manage multiple projects and prioritize tasks in a fast-paced environment
Strong attention to detail and a track record of delivering successful campaigns
5+ years of experience in the Digital Marketing sector(preferred)
Experience with SEO & SEM
Strong Written, verbal and collaboration skills

Eligible health workers who make the move to work with us may receive up to $20,000 in incentive payments under the Queensland Health Workforce Attraction Incentive Scheme.

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.
Our purpose is `great care every day'.

About your opportunity:

Permanent full-time opportunity for a Staff Specialist.

Townsville University Hospital is expanding the established North Queensland tertiary Maternal Fetal Medicine Service (MFM), increasing our expert clinical support and management, and saving families from expensive and disruptive travel to Brisbane. The Townsville Maternal Fetal Medicine Service is one of the few regional MFM units in Australia and the only MFM Department outside south-east Queensland.

You are invited to experience this exciting opportunity as part of a significant expansion of fetal maternal medicine at North Queensland's largest tertiary hospital. Women and families will be able to access world-class care, closer to home, with the support of multi-disciplinary team including CMFM, sonography, midwifery, health worker and allied health specialist staff.

The Northern Queensland Maternal Fetal Medicine Service is the only service outside south-east Queensland providing a comprehensive range of screening, diagnostic, and therapeutic services to women and families in public and private healthcare sectors.

The MFM team works closely with Neonatal Intensive Care specialists in a large and extremely well supported level 6 Neonatal Intensive Care Unit providing newborn medical, surgical and transport care for North Queensland.

What's on offer:
Remuneration package of up to $522,648 p.a. (+ other applicable allowances/benefits)
Comprising salary range of $7827.20 - $9924.00 p.f. (L18-L27)
Recreational leave loading
Employer contribution to superannuation (12.75%)
Attraction and retention incentive allowance
Regional and rural attraction allowance
Motor vehicle allowance
Professional development assistance (allowances and leave), and
Inaccessibility allowance (if applicable).
Level of appointment is dependent upon experience and advanced qualifications.

Requirements:
Appointment to this position requires proof of qualification and registration of membership (if applicable) with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager prior to commencement of clinical duties.
Qualified as a medical practitioner, and as specialist in Obstetrics and Gynaecology with the Medical Board of Australia and either qualifications as a Maternal Fetal Medicine (MFM) subspecialist with Royal Australian and New Zealand College of Obstetricians and Gynaecologists or currently in training to obtain MFM subspecialty (MFM training fellow with RANZCOG).
Appointment to this position requires Fellowship with the Royal Australian and New Zealand College of Obstetricians and Gynaecologists. Certified copies of the required information must be provided to the appropiate supervisor/manager prior to commencement of clinical duties.
Appointment to this position requires subspeciality qualification in MFM with Royal Australian and New Zealand College of Obstetricians and Gynaecologists or a current approved training position with RANZCOG as MFM training fellow
This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis B, Measles, Mumps, Rubella, Varicella, and Pertussis.
Possession of class C drivers' licence.
Travel by light aircraft may be required for both outreach and rarely to provide care in an emergency.
Pre-employment checks will be conducted.
Please refer to the Role Description for further details.

Discover Townsville!
Interested..?
Contact: Dr David Watson on 07 4433 1474.

Apply ONLINE by: Sunday 14 January 2024.

Who are we?
Landpower and the CLAAS Harvest Centre network is the largest privately-owned farm machinery distribution network in Australasia. We sell and service machinery to farmers and their contractors from our locations throughout Australia and New Zealand.

Our Melbourne and Christchurch offices co-ordinate wholesale activities and provide support functions. As a family-owned business we recognise the importance and value of the long-term relationships that we have grown over the last 48 years with our international partners and local customers.

What’s the job?
You will provide your technical expertise to dealerships and customers across our Australian network, assisting with complex troubleshooting and service advice. Based out of our Melbourne office, there will be periodic travel as you build relationships CLAAS Harvest Centre dealerships.



Other key responsibilities include;
Co-ordinating communication to service teams via intranet and service bulletins regarding technical issues and product improvements.
Working closely with the Learning & Development team to assist with the delivery of technical service training sessions, and with Service Managers to monitor learning needs in their workshops.
Providing expertise to assist and advise Product Management teams, to ensure comprehensive knowledge and awareness of equipment performance.
Assisting teammates and dealerships to manage and adjudicate on warranty claims.

Who are you?
You’ve built a career in agriculture, likely starting out as a technician and then perfecting your trade.
Passionate about machinery you understand what sets CLAAS tractors apart and how resolve issues that happen in the field.
You enjoy helping people, be that through providing technical expertise to solve a problem or through delivering training to help others advance their skills.
Whilst you love being technical and solving problems you also value good working relationships with colleagues, suppliers and customers.

What’s in it for you?
We have ambitious growth plans for Australia, and with that comes opportunity for our people to grow and develop. There’s plenty of other benefits, too;
Work alongside industry experts with decades of experience.
Gain job security and satisfaction working with a business that has a full order book and well-established, long-lasting customer relationships.
Travel on us to sites across Australia, and, in time, to our manufacturers in Europe.
Enjoy our Landpower plus benefits scheme with access to a range of discounts with health providers, retailers and travel providers.

Job description 4 days working from home, 1 day in office - Parramatta  Large national business! The best team and Management Client Details FutureYou have partnered with a large national business in the recruitment of a Payroll Officer to join heir team on a permanent basis.  They are a national business based in the Parramatta area with a car parking space and access to all public transport links. You will be joining a team of 5 Payroll Officers and reporting into the Payroll Manager, who is an unbelievable leader and incredibly knowledgeable. This is a permanent, full-time position. They allow complete flexibility with 4 days from home and only 1 day a week required in office. Description  Process payroll in a high volume environment. Support the Senior Payroll Officers in processing the superannuation and tax deductions. Ensuring data integrity. Entering new starter information accurately and working with HR to on-board successfully. Ensuring compliant with up to date legislation. Ad hoc reporting. This would be a great role for a Payroll Administrator/Officer with minimum 2 years experience looking to move into a larger business to continue their development and career growth. Profile Please ensure you have processed HIGH VOLUME payroll before, doesn't need to be end to end. System experience is not essential but its advantageous to have a large ERP such as SAP, Preceda or Chris21.  Job Offer In return you will receive up to $85k Super depending on experience. You will be fully trained and supported through your on-going development. Their training and leadership is the best in the game, their Payroll Manager is a true leader and is so intensely passionate about payroll.  Once up and running efficiently, you will be able to work 4 days from home and 1 day in office. Please ensure you can get to Parramatta at least once a week. If this sounds like the role for you, please 'apply online' - Mel Hasip is managing this process.

Click here to view more detail / apply for Payroll Officer

Environmental Specialist 22 Nov 2023 Location:  Brisbane, QLD, AU Custom Field 1:  About Us CleanCo is playing a lead role in Queensland’s renewable energy transformation. We have set ourselves a goal to own, operate or support 5GW of new renewable energy and 5GW of firming and storage capacity by 2030. To meet these goals, we have developed a pipeline of energy projects that CleanCo will own and operate, supporting jobs and economic growth in regional Queensland. CleanCo is a team of passionate, purpose driven people, motivated to create a better world now and for the future. We are committed to providing a working environment that embraces inclusion and authenticity. If that resonates with you, we invite you to consider a career with CleanCo.  About the Opportunity The Environmental Specialist will work to support our Strategy and Development team to ensure all new renewable energy project developments (e.g. Wind/solar farms, large scale renewable batteries and infrastructure projects) are approached with due diligence and compliance to drive CleanCo’s environmental performance.   This newly created opportunity in our growing organisation plays a key role in the development of CleanCo’s compliance, regulatory and other environmental management systems.  You will identify and drive, implement and monitor environmental strategic initiatives via collaboration with our Asset Operations Environmental team and key stakeholders across the business. You will apply your depth and breadth of knowledge to a new and establishing organisation with an exciting growth trajectory. We urge you to bring innovation and your leading-edge practice to delivering creative and efficient solutions.  This is a permanent opportunity to join the CleanCo team and includes semi-regular travel to site in Far North and Central QLD. About you You bring experience in a similar high-risk development focused industry supported by relevant tertiary qualifications (Environmental Science, Geology, Engineering). Previous experience managing the process of land access, performing due diligence to ensure the suitability of selected sites for development, and securing necessary environmental permits and clearances. You are confident facilitating community engagement activities related to environmental concerns, such as organising public consultations, addressing community queries and incorporating community feedback. Working knowledge of environmental legislation and regulation in the power generating industry, including the wet tropics, and construction projects. Certification Environmental Practitioner (CEnvP) and/or ICAM Lead Investigator Certification highly desirable. Environmental Auditing Certification. Experience in driving environmental initiatives and outcomes across multi-site and culturally diverse environments. You have a passion to be part of something bigger than yourself, that contributes to the delivery of a clean energy future crafted in Queensland What We Can Offer We understand that work is just one important aspect of our employee’s lives. We offer a range of benefits that support balance and create an engaging workplace, by meeting you at your life…

Click here to view more detail / apply for Environmental Specialist

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Responsibilities

• Ensuring timely and accurate deposit and withdrawal processing within the company's policies and regulatory and compliance frameworks.
• Responding to client inquiries and helping in funding their accounts. Keeping clients informed with updates and the status of their transactions.
• Collaborating with other departments as necessary to solve problems and improve processes.
• Coordinating with internal and external stakeholders on funding-related matters.
• Responsible for handling complex cases and updating corresponding work procedures.
• Undertaking the onboarding and maintenance of Payment Service Providers (PSP), and the evaluation of PSP performance by data analysis.
• Assisting with the draft and following up on funding-related system upgrade requests.

• Bachelor's degree in Business Administration, Business Management, Marketing, or a related field.
• Excellent written and verbal communication skills.
• Bilingual in English and Mandarin Chinese is required.
• High attention to detail to facilitate information accuracy.
• Ability to handle pressure in a fast-paced environment.
• Ability to work collaboratively within a team.
• Patience in conducting repetitive tasks and be able to maintain a high level of accuracy when multitasking.
• A fast learner, with the ability to absorb substantial information and knowledge with ease, and subsequently apply them.
• Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded).

• Join a rapidly expanding international organization, providing you with the opportunity to contribute to its growth and success.
• Collaborate with influential senior stakeholders, leveraging your expertise to create a meaningful impact through your contributions.
• Thrive in a dynamic and high-energy work environment, witnessing the tangible results of your efforts swiftly.

Payroll Offier Immediate Start| Full Time | 3 days WFH flexibility | Flexible Start & Finish 5 mins walk from public transport | Heart of Sydney CBD NSW | Great Benefits End to end payroll processing | Excellent team culture and working environment Come join this international company known for their amazing company culture, with 3 days WFH flexibility, professional growth, supportive team, fun manager, and free food weekly! THE CLIENT Join a global organisation renowned for it's brand and delivery of customer service. This is an immediately available opportunity for someone with payroll experience wanting to secure a role before end of year whilst exploring great benefits and perks. BENEFIT Work From Home Flexibility - ability to WFH 3 days and choose your days to go office! Flexible work arrangements - be able to start and finish early Walking distance to public transport -train stations, buses, light rails and ferries! Close to local shops and malls -do your errands to post office, banks, and cafes! Professional career development - Supportive team & positive working culture - work alongside people who would help you Great manager & mentor - learn from the most fun and experience Payroll Manager & TL Amazing office culture - fun and supportive team, diverse culture, no 2 days the same Free drinks on Thursdays - choose from a range of amazing products, free pizzas and drinks! THE ROLE End to end weekly payroll processing Maintenance of payroll and time and attendance system Calculation and processing of termination payments Assisting with PAYG, Super and other payments Liaising with other departments to ensure efficiency Liaising with staff and management on payroll related queries Stakeholder relationship management THE PERSON End to end payroll processing experience NZ payroll processing experience highly regarded Knowledge of interpreting Awards/EBAs Fast and adaptable learner Strong attention to detail Excellent communication Problem solving skills If you have the skills required, please apply or contact Jannifer Liao at AccountAbility on 02 8296 5321 for further information

Click here to view more detail / apply for Payroll Officer

Senior Payroll Officer $90,000 - $95,000 Super Benefits | Sydney CBD Great flexibility/work life balance -Option to work FULLY REMOTE after training Process ANZ Payroll using ADP within a team of 3 reporting to Payroll Manager Looking for experienced payrollers to manage the end to end payroll for a global Financial Services business with great culture and work life balance. BENEFITS Flexible work arrangements - ability to work from home full time once trained Great culture, positive working environment, supportive close knit team Personal Development programmes Option to be involved in process improvements Health and Wellbeing benefits including Insurances for Dental, Healthcare, pets, Vision etc EAP Programme and charity days Option for additional leave THE ROLE End to end payroll ANZ processing - fortnightly and monthly Updating and maintaining of stay files and leave entitlements Managing PAYG, Super and Tax Knowledge of taxation rules - Statutory and Legal Interpreting various Awards and EBAs Responding to enquiries and managing the inbox THE PERSON End to end payroll experience ADP highly preferred but not essential Ability to work both independently and as part of a team, self starter Experience interpreting multiple Awards/EBAs High attention to detail and strong Excel skills Exceptional customer service - written and verbal If you have the skills required, please apply now, or contact Gina Morley at AccountAbility on 02 8296 5314 for further information #SCR-gina-morley

Click here to view more detail / apply for Senior Payroll Officer

Job Description The Company: My client is a large reputable business based in Western Sydney, who are an industry leader in their business streams. They have a down-to-earth yet high-performing finance team. Offering a strong culture of inclusion and career development. They're searching for an excellent payroll lead/supervisor for a key role in their payroll transformation as the business scales quickly over the next few years. The position offers variety in work and opportunities.  The Role:Reporting to the Financial controller, your key responsibilities will be: Leading a team of 2, overseeing and being involved in the payroll process for c. 700 employees fortnightly  Overseeing full functions of payroll including Payroll Tax, Superannuation payments, payroll reports, workers compensations and changes including awards/conditions, terminations Leading payroll implementations for new acquisitions  Provide advice to the business, on payroll and IR matters, you'll be required to stay abreast of legislative changes and act accordingly when necessary to ensure ongoing adherence to such changes. Lead, train, and mentor payroll staff, fostering a collaborative team environment The Candidate: Experienced senior payroll officer looking to take a step up, or an existing payroll lead/supervisor with strong systems experience Experience with multi-site payrolls Experience with projects & process improvements  Strong verbal and written communication Strong stakeholder management & problem solving skills  For more information about this role please call Schen Wijesekera (02 9775 5916), or hit 'Apply' and send through your details.

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Senior Solution Specialist

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

As a Senior Solution Specialist, you will be responsible for selling our automated network penetration testing product, vPenTest from our Vonahi Security division to Managed Service Providers (MSPs) and Internal IT customers. You will manage and close new sales through forecasting, account resource allocation, account strategy, and planning. This is a technical sales position that involves basic knowledge and experience with IT sales.

You Will:
• Demonstrate PenTest solution to MSPs and Internal IT customers
• Manage and close new sales through forecasting, account resource allocation, account strategy, and planning.
• Manage the team of researchers/sales ops to maintain our CRM records and follow up on tasks.
• Help the technical team with building and managing RFP proposals when needed.
• On the customer success side of things, help with cross and up sell other Vonahi consulting services to partners and internal IT customers including helping them resubscribe to a new subscription once the current one expires.
• Diligently follow-up on all account management generated leads as assigned
• Constant learning to build and maintain product and industry knowledge
• Be adept at providing high-level product demonstrations and able to handle client inquiries
• Conduct business-oriented discussions with prospects about how our software will benefit their organization
• Provide accurate forecasting/pipeline information to management on a weekly basis
• Must be a team player who is a self-starter and can perform under pressure and with minimum supervision
• Consistently exceed monthly quotas
• Consistent communication with prospects via phone and email

You Have:
• 5+ year technical knowledge and/or experience in software sales
• General technical understanding of networks, systems and applications
• Personable, with convincing phone etiquette, high energy and enthusiasm
• Track record of meeting/exceeding sales targets in a telephone/webinar environment
• General knowledge of other industry compliance standards including GDPR, PCI, HIPAA, FINRA, NIST a plus
• A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
• Bachelor's degree preferred

Fulltime hours or 4 days if preferred  Opportunity to lead full implementation of payroll function with great attention to detail.  Opportunity to take next step up into implentation /projects role  The opportunity:Fantastic opportunity Read More...

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Full time position (38hrs per week)
Salary range: $95,000 - $110,000
Company: Oztech Auto Electrical Pty Ltd

Description of position:
o Installation of GPS tracking systems, DVR camera systems and other associated electronics into Trucks, Buses, Equipment, Machinery and Light vehicles
o Programming and testing of Telematics hardware and software configuration
o Identifying telematics or software faults
o writing, updating and maintaining technical program, end user documentation and operational procedures
o providing advice, guidance and expertise in developing proposals and strategies for software and hardware design activities such as financial evaluation and costings for recommendations on technology purchases and upgrades
o Own tools will be required.
o Some tasks also involve training our Australian staff on the specialised specific Telematics tasks.
o Your working location will be spread across the State of Victoria ranging from Melbourne and other regional areas where our various clients are located including other states and international if required.

About You
o Must be physically fit and able work long hours if required and in varying climates
o Have a proven track record installation, programming and diagnosis of GPS Telematics, Alarms, Radios or other associated mobile electronics.
o Auto Electrical experience
o Be able to read wiring diagrams and understand instructions for new equipment
o Be able to test, debug, diagnose and correct errors and faults in software and hardware configuration and programming language within established testing protocols, guidelines and quality standards to ensure programs and applications (including hardware installation ) are perform to specification.
o Have good communication skills
o Be able to work unsupervised and have good time management skills
o Have auto electrical or electrical accessories fitting experience on light vehicles, trucks and heavy machinery
o Be computer literate and be able to learn new software systems
o Must be able to travel if required for interstate project work

Requirements
o Auto Electrical or Automotive Technology qualification desirable. Qualification in Information Technology (IT) will be an advantage combined with Automotive.
o 7 years or more experience with Telematics testing tools- software/ hardware
o Must have open manual drivers license with good driving history
o Must be able to pass pre-employment medical and D & A screening
o Must be Australian Resident or have permission to work in the country
o Please include a cover letter and CV when applying for this role

If this sounds like the career path you wish to embark on then please apply

Marketing at GoTo
Being direct and relatable makes work and life easier for everyone. From storytelling and content to influencer relations and user lifecycle campaigns, the Marketing team at GoTo sets the stage for how we interact with customers, prospects and employees. When you become a part of this team, you will directly be impacting the business, revenue, and image of GoTo. Come discover with us.
Your Day to Day
As a Sr. Demand Gen Specialist you would be working on:
Demand Gen Planning --- You will develop and execute quarterly marketing plans focused on delivering MQL and Pipeline targets for our Remote Solutions portfolio in North America
Budget Management --- You will confidently and effectively manage quarterly budgets to achieve quarterly marketing goals
Testing --- You will work with internal and external stakeholders to setup quarterly testing plans in a fast-paced, agile environment for continuous improvement of marketing metrics
Optimization --- You will analyze data to monitor the success of programs, optimize activities, and identify areas of opportunity using a data-driven approach.
What We’re Looking For
As a Sr. Demand Gen Specialist, your background will look like:
· 5+ years of experience in a similar role working on a team focused on growing awareness and demand for SMB and Enterprise-level products
· Proven success managing and executing multi-channel demand generation campaigns
· Deep understanding of B2B marketing funnel and lead progression from lead to MQL, MQL to Opportunity, and Opportunity to Pipeline
· Strong organizational skills with the ability to manage competing priorities
· Familiarity with a range of martech and analytics tools (our stack includes Salesforce, Marketo, Terminus, Integrate, DemandBase, Google Analytics)

ABOUT SOUTH32  South32 is a globally diversified mining and metals company. Our purpose is to make a difference by developing natural resources, improving people’s lives now and for Read More...

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Location:

Department of Intensive Care, Lifespan, Medical & Critical Care Services

Mackay Hospital and Health Service


Remuneration:

Remuneration value up to $514,452 p.a. comprising salary between $9,360.20 p.f. - $9,924.00 p.f. (L25-L27) or remuneration value up to $470,780 p.a. comprising salary between $7,827.20 p.f. - $9,091.70 p.f. (L18-L24); employer superannuation contribution (up to 12.75%), annual leave loading (17.5%), attraction and retention incentive allowance, professional development allowance, professional development leave 3.6 weeks p.a., professional indemnity cover, plus overtime and on-call allowances.

About the Mackay Region

Mackay Hospital and Health Service Mackay is a vibrant regional centre in tropical North Queensland, servicing a population of over 180,000. The Mackay Isaac Whitsunday Region has a thriving economy that includes a diverse range of tourism, agriculture, industry, mining, education and health industries.

Mackay provides relaxed and comfortable rural and coastal living opportunities, only an hour flight from Brisbane and a short distance to the Whitsunday Islands and the Great Barrier Reef. The tropical climate is ideal for outdoor living with beautiful beaches and a spectacular natural environment nearby. Families are well serviced by a choice of high-quality schools and a wide range of sporting clubs with excellent facilities.

Your role

• Provide expert clinical services for the Intensive Care Unit within the Clinical Services Capability Framework for the facility, and within the Scope of Clinical Practice formally granted to the Staff Specialist from time to time.

• Provide patient centred care respectful of patient wishes and informed by best practice standards and current evidence.

• Provide expert consultancy/advisory services as required to both internal and external agencies relevant to the health industry.

• Collaborate respectfully with other medical specialists, trainees, nursing, allied health, administration and support staff.

• Actively seek and undertake professional development opportunities to maintain and develop clinical skills, knowledge and experience.

• Implement and undertake teaching and educational initiatives and responsibilities within the Intensive Care Unit and as required elsewhere in the hospital, including providing support to critical care trainees preparing for post-graduate examinations.

• Provide expert leadership to clinical and service improvement activities and initiate, encourage and participate in research, evaluation and evidence-based treatment and care aimed at achieving demonstrable improvements in service outcomes, within the ethical guidelines of National Health & Medical Research Council (NH&MRC).

• Actively participate in patient safety activities, clinical incident reviews and complaints management and actively pursue evidence-based practice within the Intensive Care Unit.

• Actively participate in and provide leadership to research and departmental audit projects, including support of trainee research projects.

• Maintain current knowledge regarding the provision of safe and high-quality health care, including the concepts of Human Factors and Patient Safety, and to promote these within the Hospital and Health Service.

• Actively participate in and maintain membership in a range of organisational committees.

• Facilitate and encourage innovation and change by adopting contemporary approaches to clinical service delivery creating a high-level performance culture within the service.

• Participate in regular performance reviews, including commitment to reflective practice and maintenance of relevant professional development plan.

• Maintain currency of annual and other mandatory competencies.

• Provide ethical and patient-focussed decision making in the achievement of clinical and organisation goals.

• Contribute to maintenance and growth of a respectful workplace culture that encourages and supports escalation of concerns.

• Other duties as directed by the Clinical Director of the Intensive Care Unit.

Enquiries: Dr Stephen Luke, (07) 4885 5456

Job Ad Reference: MK530539

Application Details: https://smartjobs.qld.gov.au/jobs/QLD-MK530539

Closing Date: 07-01-2024

RecycleSmart Pty Ltd’s Power Pickup is an on-demand collection service that collects tricky recyclables from your doorstep and ensures they get properly recycled. So far, we have diverted over 470,000 kgs from landfill, with a community of 40,000+ engaged Recycle Heroes!

We now have an opportunity for a passionate and driven marketing specialist to join our team in a full-time capacity.

The position is a hybrid role, offering the flexibility of mixing work from home and working from our Sydney CBD based office.

Responsibilities:
? Develop and execute growth marketing strategies, which includes the creation and implementation of marketing campaigns, experimenting with new channels, testing different tactics to drive user acquisition and engagement.
? Analyse data to improve website and campaign performance (customer acquisition cost, conversion rate)
? Staying up to date with market and industry trends.
? Measuring and reporting on success of campaigns
? Work closely with our Content Manager
? Collaborate cross-functionally with the team: support the sales team to drive conversion for businesses and councils, work closely with operations and tech teams to ensure seamless campaigns and customer experience.

Selection Criteria
• Bachelor degree or higher qualification
• At least 5 years’ relevant experience in lieu of formal qualification
• Excellent communication and presentation skills
• Experience in planning and leading initiatives
• Working knowledge of market research, surveys and data analytics

Salary
$70,000 + Superannuation

Location:

Department of Orthopaedics, Bundaberg Hospital

Remuneration:

You will receive a competitive remuneration package value up to $461,256 p.a., comprising salary between $176,802 - $258,910 p.a., (f/t) (L13–L27) or salary between $84.71 - $124.05 p.h. (p/t) (L13-L27), motor vehicle allowance, professional development allowance, professional development leave 3.6 weeks p.a., professional indemnity cover and private practice arrangements. Overtime and on-call allowances will be negotiated with the successful applicant upon appointment. Superannuation (up to 12.75%) and annual leave loading (17.5%) will be applied additionally to the total remuneration value. (Permanent Full Time, 80 hours p.f or Permanent Part Time Positions, hours negotiable) (Applications will remain current for 12 months). Job Ad Reference: H2311WB529718.

• The Staff Specialist provides specialist orthopaedics services in the Orthopaedics Department, Bundaberg Hospital, focusing on the Lower Limb/Foot Ankle specialty.

• The role of the Staff Specialist is to provide high quality clinical and non-clinical services to directly or indirectly benefit the patients/clients of the Wide Bay Hospital and Health Service. This includes research as well as teaching the health professionals of the future.

Enquiries: Dr Peter Darcy, (07) 4150 2369

Job Ad Reference: H2311WB529718

Application Details: https://smartjobs.qld.gov.au/jobs/QLD-H2311WB529718

Closing Date: Tuesday, 2nd January 2024

Enel Green Power, within the Enel Group, develops and operates renewable energy plants worldwide. We manage more than 1,200 power plants on five continents. We’re present with assets in operation or under construction in around 21 countries and manage development activities in a further five countries.

Enel Green Power entered the Australian market in 2017 with the construction of one of Australia’s largest solar plants, Bungala Solar Farm located in South Australia. Our Australian operations now include three solar plants with a consolidated capacity of around 310 megawatts (MW). We have a significant pipeline of further wind and solar projects under development across Australia.
The Procurement Specialist is responsible for the supply of products & services essential for company’s operations. Reporting to the Head of Procurement (Australia), this position will lead & assist on a variety of long-term & medium-to-high value complex contracts related to the development, execution, construction & operation of power generation assets for various renewable technologies. This position will ensure all goods & services are procured to provide maximum value in terms of quality, price & schedule, whilst minimizing risks. The Buyer/Procurement Specialist will coordinate multiple sourcing efforts with high levels of technical, financial & legal aspects, managing input from internal subject-matter experts to provide effective sourcing efforts & provide leadership through the tendering, negotiation, contracting & execution stages.

Key duties and responsibilities include but are not limited to:
• Carry out procurement (Direct and Indirect) for all purchase services & sourcing commodity lead for business functions
• Collaborate with Requesting Units to understand the requirements & implement best procurement & contracting strategies
• Negotiate best price points via market intelligence & competitor analysis with the objective of meeting customer expectations on quality & timelines within stipulated budgets
• Execute applicable/approved sourcing strategies & drive supplier negotiations to meet quality, fulfilment & productivity requirements of the business, including -identification of suitable/appropriate suppliers & articulation of service requirements
• Experience in contracts structure, contract negotiations & Audit Closure of related commodities
• Perform risk management regarding supply contracts & agreements
• Supplier Management & on-time payments to vendors for maintaining service continuity
• Develop successful working partnerships with Finance & other business units to understand their procurement needs
• Execute Procurement Annual Plans
• Manage vendor qualification process, maintaining & improving vendor market-knowledge & updating vendors’ database

Skills, Qualifications, and Experience
• At least 3 years working in a similar role (engineering and/or power generation operation and maintenance)
• Relevant qualifications in Electrical Engineering or equivalent.
• Successful experience in leading activities in different business cycles and dynamics
• Working experience with integrations and working in a multi-culture environment;
• Comfortable with figures and in collecting, analyzing and interpreting data;
• Experienced and confident negotiator and communicator at all organization levels and with suppliers;
• Good judgment in resolving issues; proactively seek solutions to upcoming issues and offer insights and ideas;
• Ability to interact with major EPC companies, contractors & suppliers in Australia;
• Strong communication and group process skills, ability to build confidence with local business managers in their ability to understand their needs and execute value-added Procurement Management activities;
• Good level of proficiency with the most common digital productivity tools (e.g. Microsoft Office package), a previous knowledge of SAP and similar software used within the procurement/supply chain will be a plus.

Your benefits at Enel Green Power Australia will include competitive remuneration package and small and dynamic working team and innovative and challenging multidisciplinary projects.

Job number #16517

About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.


Job Summary:
The Studio Payroll Success Manager (SPSM) provides superior external client service by taking personal ownership and accountability for the success of EP’s clients at the production level focused interactions with the production and payroll accountants. The SSM is accountable for educating these key client personas on cases related to show level queries either directly or escalated through studios, the use of EP’s Accounting, Start and Timecard products, associated payroll workflows and access permissions. Will build and manage an EP payroll team dedicated to the processing of the payroll on large studio jobs. Effectively researches the key show personnel to understand their training and onboarding needs. Maintains product familiarity and learns new functionality to ensure all users are proficient/efficient and maximizing the efficiency between production and EP personnel.


Key Duties and Responsibilities:
- Build and manage the capacity of the payroll team to ensure the timely turnaround of weekly production payrolls and to ensure the accuracy of pays and reporting.
- Be prepared to run payrolls together with the team to ensure that deadlines will be met.
- Improve EP’s ability to ensure Production and Payroll Accountants are successful users of our products and users (increase retention through proficiency and adoption of products and services, etc.). Research and review Prod. Acct. history to inform adoption and training plan.
- Perform Needs Assessment leveraging information from sales process, AM knowledge sharing, client interviews and research to gain an in-depth knowledge of users’ key business needs, internal operations and insight to areas of key client value.
- Enhance client relationships through extensive knowledge of the capabilities of each of the key roles
and individuals at the production level
- Engage with client AM team and Accountants to develop and maintain a thorough understanding of the
client's workflow and business process and ensure Accountant success and satisfaction with EP’s
product and services.
- Establish and execute a Production Success Plan that identifies key areas of need and associated solutions. Focusing your and EP business efforts toward clients that are most able to decide or influence their organization toward building and/or maintaining ongoing relationship with EP.
- Provide superior in-depth application support for all current and future EP Products related to key personas (primarily Production and Payroll accountants)
- Collaborate with clients, guiding them through software program issues and providing navigation
assistance for any area of the company
- Provide Onsite support that includes potential travel outside of state.
- Review show payroll setup before released to client to ensure set-up success and accuracy
- Educate on product releases
- Track and remediate SLAs missed
- Delivery of product feedback back to product teams
- Track all client interactions and correspondence in Salesforce (i.e. meetings, calls, trainings, requests), provide reporting such as Call Logs and other client reports
- Proactively monitor and manage client satisfaction and service delivery by anticipating potential service problems, respond as needed after TSAT, CSAT and NPS responses are received, reviewing Support cases and show health
- Escalate production issues as needed, ensuring that all involved parties are informed of an issue’s current status/resolution
- Attend as needed account team meetings designed to review the "state of the client" and provide updates as needed as to the status of production-specific adoption efforts and open cases
- Assist leadership in creating and delivering operational plans based on best practices and process efficiencies
- Perform post-show analysis including review of Production Accountants who fail to continue with EP’s products. Create Develop outreach plan.
- Contribute to team’s growth and development, by serving as a mentor and support resource to others on the team in support of the client
- Share best practices
- Create Knowledge Base articles and documentation
- Ensure processes are updated as processes evolve
- Support management with various team and department projects
- Maintain market expertise and act as Accountant advocate within EP
- Other duties as assigned


Qualifications:
- Bachelor's Degree preferred or industry/job experience equivalent
- Minimum 10 years prior relevant experience, in client service, account management, or client relationship preferred
- Entertainment industry experience preferred, specifically entertainment Production experience
- Experience working with and training enterprise software solutions such as Cost Accounting, Budgeting, Scheduling or a related field
- Knowledge of customer service and account management principles and processes with a particular focus on the Entertainment sector
- A successful track record as a Client Success Management, Enterprise Software Trainer, Senior Support Technician or Account Manager
- Knowledge of general business and management principles including planning, resource allocation, human resources procedures, leadership techniques and operations.
- Ability to demonstrate professional demeanor under various circumstances
- Ability to develop lasting professional relationships with clients
- Creative client focused problem-solving skills with high degree of diplomacy
- Motivated, goal oriented and persistent
- Strong written and verbal communication skills with client facing acumen
- Ability to collaborate and work with team and other departments effectively
- Ability to project plan and operationalize efficiencies
- Ability to influence multiple audiences
- Analytical, decision making, critical thinking
- Technical competence (understand software, hardware, networks, etc.)
- Proficient in Microsoft Word, Excel, Outlook, Salesforce
- In-depth knowledge of the Entertainment industry


Work Conditions:
- Hybrid work
- Must be willing to relocate
- Conditions are normal for an office environment