Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

The Financial Reporting and Billing Analyst is a hands-on financial analyst responsible for day-to-day cost management, invoice generation and commercial reviews and analysis. You will achieve this by being proactive in identifying opportunities to perform value-added tasks to support the business in achieving its objectives.

Working with our dedicated customer teams, you will be the first point of contact for all financial queries. You will liaise with the finance team and the broader business to ensure a high standard of service is provided for all queries.

Our offices are based in Canberra or Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do    

• Collate and QA monthly invoices and supporting documentation
• Manage and resolve billing queries and escalation from the customer
• Follow up customer aged debt and purchase orders
• Prepare daily, monthly and ad hoc BAU reports and billing data
• Perform data trend analysis and present on billing trends across the delivery teams
• Establish and develop key relationships with the customer

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

The nature of this role will suit a critical thinker with a high level of initiative, judgment, and integrity. You have an eye for detail, and you enjoy proofreading, analysing, and verifying the accuracy of the information provided to you. While you enjoy working on complex tasks, you also enjoy switching to routine tasks as required.

We are looking for someone who has excellent communication and presentation skills. You will enjoy establishing effective working relationships with both internal and external staff.

Key to your success in the role is an understanding of basic commercial and financial concepts. You will have solid Microsoft Excel skills – and be keen to get your geek on with a spreadsheet!

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

At Rokt, we practice transparency in career paths and compensation. 

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for an APAC Payroll Specialist

Compensation: $109,000- $135,000 salary, employee equity plan grant & world class benefits

About the role

You will play a vital role in ensuring the efficient and accurate processing of employee pay in the APAC region, with a high degree of responsibility and independence. Your responsibilities will encompass payroll processing, compliance with relevant regulations and providing excellent employee support on their queries.

Responsibilities

• Payroll processing of the APAC region (Australia and Japan)
• Validation of payroll input against payroll register and coordination with payroll vendors for required adjustments/corrections.
• Coordinate with payroll vendors on timely payout to employees and statutory payments.
• Handle employee data and updates in our payroll system throughout the lifecycle of each employee
• Perform tasks associated with monthly, quarterly and year-end payroll reporting and taxation.
• Assist WGEA reporting and reporting required for employee share schemes
• Review of business expenses for compliance with Company policy and processing of reimbursements
• Serve as the main point of contact for employee pay-related questions 
• Partner with the US Payroll team and Accounting and People Ops teams to ensure alignment on employee data
• Partner with the Stocks team on equity matters including exercises, terminations, etc.
• Partner with the R&D organization and the Accounting team on R&D capitalisation and supporting work for the calculation by third-party advisors of the R&D tax credit

Requirements

• Bachelor’s degree in Accounting, Business Administration or related field.
• 3+ years of experience with payroll processing in the APAC region. Experience with Australia a must.
• Excellent knowledge of payroll and related statutory labor laws required for payroll-related calculations.
• Excellent quantitative and Excel skills
• Strong written and verbal communication skills
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Ability to work independently but also socialize issues as they arise

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

Are you a recent graduate eager to kick-start your career journey in a vibrant and innovative environment? Look no further!

The Role: Graduate Research/Insights Analyst

Salary: Competitive

Location: Sydney/Melbourne

Status: Full Time, Permanent

*Applicants must have the legal right to live and work in Australia, RFI Global doesn’t provide Visa sponsorship

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

We are looking for a highly motivated Graduate with an entrepreneurial mindset to be part of this growth journey. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of a scaling business with fantastic career opportunities.

Role Highlights

The Insights Analyst will be a key member of our dynamic and fast paced analyst team, creating critical business and market insights that our clients rely on to measure and grow performance and direct their strategy.

You will gain experience in analysing primary voice of customer data, secondary macro data, and corporate case studies. This will provide a base from which you will be trained as an expert in financial services insights. This is a fast-paced role where you will be rewarded for your commitment and learning ability.

Importantly, you will see the impact of your work on the largest and most innovative global, regional and national banks.

Key responsibilities:

• Analysis of primary consumer data to provide recommendations and propose actions for client’s strategic decision-making
• Analysis of secondary data (economic, financial etc) to triangulate and contextualise RFI’s primary research
• Sourcing and analysis of desktop content to deepen competitive insight
• Accurate creation and detailed review of sensitive performance metrics used by our clients within core functions of their institutions, and for market updates
• Creating presentation decks which tell a compelling story, using data
• Cross-functional collaboration with team members, including sales, client services, operations and research teams in our Singapore, London, Toronto and Sydney offices
• Client interaction, including attendance at client meetings and a training roadmap for presenting to clients
• Communication of ideas, thinking outside the box and challenging the status quo

• Have a degree in any discipline.
• Be a self-starter with a positive attitude.
• Thrive in a fast-paced environment and be comfortable with a steep learning curve.
• Be self-motivated and able to work both autonomously and in a team.
• Enjoy working in an open and collaborative environment.
• Have a curious mind.
• Apply critical thinking to every task you take on.
• Be confident multi-tasking and managing multiple deadlines.
• Have excellent communication skills.
• ·Additionally, the following skills will be highly regarded but are not essential as full on-the-job training will be provided:

- Knowledge of or interest in the banking and payments industry or in market research

- Experience using Microsoft Office programs, particularly PowerPoint and Excel

- Experience with using Q, SPSS, or any other statistical analysis software.

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

As an Actuarial Analyst for our Model Assurance team, you will be working with a dedicated and close-knit team to deliver key model review initiatives.

In this role you will have the unique opportunity to make a change and become a champion for better data and modelling practices within TAL.  Working from a first-principles approach, you will be able to challenge existing methodologies and models (including Prophet) to allow for improvement in the ways of working and sustainable model development.

The role will have exposure to the breadth and depth of TAL’s comprehensive suite of products, and you will be able to extract new insights in collaboration with your team and external teams such as in the Product and Pricing area. As part of model review, you will be working with entire portfolios of businesses and as such your findings can produce high-level impactful results for TAL.

You will be presenting your findings to a range of key stakeholders in the business, from the model owners to the project sponsors at the general manager level.

You will be working in a highly collaborative environment with your team, providing mutual support, peer-reviewing and problem-solving together during the team’s project work.

In addition, you will provide support on other initiatives beyond model review depending on the business’ needs which can include within the data space.

Key Accountabilities:

• Enhance the internal risk mitigation framework of TAL through independent model and data reviews on actuarial and finance models
• Support the business on projects to enhance the data and model capabilities of TAL
• Report and present back to the business on key findings and insights
• Explore creative solutions to model quality management and control
• Maintain a balanced approach to risk and the application of risk management principles to all phases of conduct and implementation for project deliverables
• Develop and maintain excellent communications with team members, customers and stakeholders

• Challenge yourself to support our Employee Listening Strategy and influence major Group decisions

• Together we’ll achieve a superior Employee experience through curiosity, collaboration and insights

• 9 month fixed-term position based at our Mascot HQ

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right.

As one of Australia’s largest employers, our Human Resources function work closely with the business in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces. We commit to respecting and trusting the people we work with. This creates an open and transparent workplace, where honest conversations allow us to appreciate differences and deliver our common goals.

Reporting into the Group Manager - Talent and Engagement, you will be responsible for designing, implementing and analysing employee surveys to provide insights and recommendations on key business decisions which impact our People. Your advanced Microsoft Excel skills will enable you to efficiently clean and manipulate large data sets, to identify trends.

As Employee Engagement Analyst, you will work closely with stakeholders across the business, including HR Business Partners, to ensure teams have the required insights to improve the employee experience at Qantas. You will also be responsible for managing the action planning process once data is available by facilitating consultation processes and overseeing the implementation of recommendations.

You’ll have –

• Bachelor’s degree in Human Resources, Data Science or related field

• Demonstrated experience in survey design and rollout, project coordination and/or data manipulation

• Experience turning raw data into actionable insights in a large and complex environment  

• Proven analytical and problem-solving skills, combined with commercial acumen

• Proven ability to communicate insights and recommendations to senior stakeholders in a clear and concise manner

• Natural curiosity and continuous improvement mindset with an interest in Employee Engagement

• Advanced Microsoft Excel and PowerPoint skills

• Knowledge of Qualtrics and Workday highly regarded  

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment

• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close: Sunday 7 April 2024

• An opportunity to impact Qantas freight with your commercial analytical skills

• Together we contribute and celebrate success

• Full time permanent role based at Mascot, Sydney

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers. Qantas Freight is Australia’s largest independent air freight services business, getting over 4000 air freight shipments across more than 500 destinations globally. Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered, cost conscious approach that makes a difference to our customer experience.

The position of Freight Performance Analyst is key in providing commercial and operational performance insights that will support major customer and operational requirements with regards to customer billings, service level performance and contract compliance. The Analyst will work with multiple stakeholders across the business to provide including Customer Airlines, Global Sales and IT, to provide the analysis and reporting required to drive improvement in customer service delivery and meet financial requirements. You will also provide the Terminal and Network operational teams with the data and analysis necessary to drive improvement across the business. You will also support key strategic customer contracts for domestic and international - Australia Post, FedEx and TGE.

You’ll have:

• Tertiary qualifications in either business, commerce or finance

• Advanced MS Excel and PowerPoint skills

• Experience with Power BI, or SQL desirable

• Highly developed commercial, analytical and influencing skills

• Continuous improvement focus and results orientated

• Partnered with business stakeholders to make insightful commercial recommendations aligned to strategic objectives

• The ability to work across multiple disciplines to develop appropriate and insightful analytical reports aligned with stakeholder requirements

• Knowledge of airline and freight industry would be highly regarded

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.

• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close: Friday 5th April 2024

Join our dynamic team based in Alexandria, NSW, on a full-time basis, where you'll play a pivotal role in supporting SGS's mission to analyze soil, water, and air. As a valued team member, you will collaborate closely with management to uphold SGS's analytical capabilities, specifically focusing on conducting routine analyses within the Hygiene section.

Your key responsibilities in this role will include but are not limited to:

• With minimal supervision and a degree of independence, initiative and judgment, undertake routine preparation and analysis of soil and water samples.
• Perform asbestos fibre counting and asbestos identification on a range of materials including building materials, soil, water and dust samples.
• Perform onsite sampling as required by the client.
• Become an authorised signatory for Fibre counting and Fibre identification.
• Participate in external and internal proficiency testing as required by the business.
• Carry out scheduled instrument calibration and maintenance in accordance with documented procedures.
• Understand and uphold general laboratory QA/QC criteria and NATA accreditation requirements and ensure the quality of data procedure.
• Maintain and update skills, qualifications and knowledge through courses and on the job training to support improvement.
• Develop and validate new analytical methods and instrumentation as required by the business.
• Perform other duties as directed by the section supervisor to ensure the smooth running of the section.

SGS is seeking an IT Support Analyst to join the team based in our Head Office new Perth Airport.

Your responsibilities will include, however not limited to:

• Provides Level 2 support and resolutions for moderate complexity technical issues and incidents escalated by the Global Service Desk and end users.
• Provides world class customer service to the SGS Australia end-user community.
• Evaluates end-user needs, defines technical problems, and generates solutions for resolutions.
• Coordinates between the end users, local, regional and global support teams and vendors to resolve Level 2 break-fix incidents and issues.
• Tracks, monitors, documents and communicates with end-users for the requests, issues and incidents through to completion using the Service Now system.

We have an exciting new opportunity for a Quantitative Analyst, Investments. In this role, you will shape outcomes and add significant value as we further develop the operating model for our general account. This role offers the unique opportunity to build capabilities and drive key decisions.

Key Responsibilities:

1. Investment Strategy:

   • Generate capital market assumptions.
   • Develop models to test and optimize investment strategy using a capital efficiency and asset-liability framework.

2. Investment Manager Arrangements:

   • Design investment manager benchmarks considering liability key rate durations and credit risk charge targets.
   • Conduct quantitative analysis of investment manager performance, including attribution.

3. Portfolio Performance, Risk, and Exposure Management:

   • Perform overall portfolio performance attribution.
   • Generate overall portfolio risk reports.
   • Conduct scenario analysis and stress testing.
   • Act as the technical owner of the risk system.
   • Conduct investment market and economic research.
   • Analyze overlay trade sizing and risk (CDS and bond futures).

4. Collaboration and Stakeholder Engagement:

   • Support the production and communication of quality and timely information to all levels of management and through ALCo.
   • Collaborate with the ALM team on ALM strategy, implementation, and mis-match reporting.
   • Provide technical investment guidance and advice to the broader TAL community as required.

• Bring your passion and feel the energy
• Work within a group of industry leading businesses
• Be a key player during a period of large scale growth

We are seeking a dynamic PMO Analyst to join our company. In this role, you'll be responsible for ensuring all projects are running smoothly, on budget, and on time. You'll also liaise with project team members to gather, analyse, and monitor project data, as well as assist and prepare project status reports. The role will be key in assisting in driving process improvement within Technology and play a critical role in assisting in prioritising projects for Trimester Planning. 

To ensure your success as a PMO analyst, you should be able to identify business needs and meet them through effective project management and analysis. Ultimately, a top-notch PMO analyst should display problem solving,  analytical prowess and the ability to communicate effectively with team members, management, and stakeholders.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Planning and implementing project management strategies, based on templates and toolsets.
• Ensuring project parameters meet stakeholder agreed-upon needs and expectations.
• Monitoring existing projects to ensure timely execution and completion.
• Gathering and analysing project data to identify its weaknesses and resolve any time-related or budgetary issues.
• Liaising with project team members and providing suggestions or solutions to unforeseen issues when needed.
• Assisting and preparing project status reports for management review.
• Communicating with stakeholders about the status and progress of their projects.
• Ensuring all project strategies are in compliance with company standards. 
• Experience with program coordination/administration.
• Conduct weekly meetings with Project and Delivery Managers.
• Creating metrics to measure the progress, success and effects of projects within the Portfolio.
• Look for opportunities to improve and streamline existing processes, standards and governance and challenge the status quo. 
• Assisting the Planning and Assurance Manager with defining and uplifting the project management processes, standards and governance
• Assist in embedding the trimester planning process and prioritisation framework.
• Take ownership and management of Portfolio and Program Management Portfolio (PPM)  tools.

Our highly valued Media Research Analysts are key members within a group of media research specialists who provide insights and data analytics support across the business.

As a key member of the team, you will support a wide range of internal departments across the business including National Sales, Powered, Programming, Program EP’s, Marketing including Trade Marketing, Publicity team. 

Reporting to the Head of Research - Total TV you will be responsible for:

• Responding effectively and in a timely manner to research requests from the sales team
• Producing and maintaining audience reports and dashboards
• Working with the team to proactively develop new sales research presentations and collateral
• Analysing Cross Platform, TV and BVOD ratings and interpreting audience behaviour
• Providing support for bespoke surveys run by the research team
• Using research tools such as LandJ Fusion, Arianna, TVMAP, Clear Decisions, Asteroid, iPORT, Tableau as well as Nine proprietary tools to provide information to sales and other key stakeholders

An exciting opportunity for a Time and Attendance Analyst to join our payroll team based in North Sydney. In this collaborative role you will work across Payroll, People & Culture, IT, Rostering Managers and the wider Nine business to embed and improve processes to capture, track and resolve system maintenance requests and end user issues in relation to the Time & Attendance system (Humanforce). Your attention to detail and demonstrated experience is required to accurately maintain the system, ensure compliance with employee agreements, and deliver training and support. 

Day to day you will: 

• Maintain accurate and updated functional documentation and training materials

• Support the business with system maintenance and access requests and pay related issues

• Ensure maintenance tasks such as updates to Humanforce Workflows and roles / access are tracked and actioned in a time effective manner

• Manage and coordinate the setup of any new awards and ongoing changes

• Maintain reporting lines in the T&A system

• Review and maintain the system to ensure all hours are entered, approved and processed

• Coordinate with Payroll the interface of approved time data into the Payroll system and employee data from the Payroll system to setup employees in Humanforce

• Ensure all statutory and regulatory requirements for payroll are met (statutory holiday calculations, leave and overtime hours) and processed as required

The Research & Insights Analyst will be responsible for providing reporting, research and insights into the performance of Nine's Digital and Publishing brands to key stakeholders within the company to assist in the growth of audience reach & revenue within the competitive digital and publishing marketplace.  

The role sits within the broader Sales Research & Insights team who assist to provide insights across all of Nine’s media assets including Total TV and Total Audio.

Day to day you will:

• Respond effectively to research requests from the sales team and ensure the salesperson understands the research and its application in telling a good sales story for Nine’s Digital & Publishing brands
• Analyse site traffic and find patterns of behaviour that can be leveraged to maximise advertising revenue
• Produce and maintain audience reports and dashboards
• Conduct internal Ad Effectiveness research studies for Nine’s clients including scripting surveys, analysing the data and building presentations of the results
• Use data from industry research tools such as Ipsos Iris Digital Ratings, Roy Morgan, OzTAM and VOZ to provide information to the sales teams for inclusion in proposals and responses to advertising client briefs and to help business strategy

The People & Culture (P&C) Business Analyst is responsible for delivering a program of work that will strengthen and improve the process design and documentation of core People & Culture transactional processes. The P&C Business Analyst will design process improvements, as needed translated into system requirements, that meet the needs of our people, people leaders and P&C. This role plays a key part in enabling P&C to operate at scale and support future business growth.

As a business analyst you will use strong communication and technical skills to translate people experience requirements into effective processes and documentation. In the role you will investigate and analyse how existing processes supported by technology can be improved and/or further automated, by working closely with P&C, employee, and people leader stakeholder groups. The focus will initially be on P&C transactional processes that support P&C Service Delivery and processes that align to key moments that matter in our employee lifecycle.

You will approach the process re-design using “human centered design” practices and have end-to-end responsibility for completing the process re-design from current state analysis through to implementation. You will participate in testing and implementation activities to ensure processes are aligned to expectations of internal stakeholders.
You will contribute to building a culture of service delivery excellence, continuous improvement, and innovation by proactively identifying and driving continuous improvement in your own practices and those of the team.

Key Accountabilities:

Business Analysis
• Analyse current People & Culture practices and processes, identifying improvement and transformation opportunities to improve the people experience of TAL employees and people leaders, increase productivity, improve speed of delivery, and eliminate waste.
• Collaborate with stakeholders (HRIS, P&C Operations, P&C Centre of Excellences, Technology) on delivering value to all stakeholders, being a subject matter expert and valued consultant.
• Document & analyse existing Workday system Business Processes, including current approval and condition rules. Provide recommendation for simplification of current business processes while working closely with appropriate stakeholders and subject matter experts.
• Recommend and develop system and process improvements, including identifying opportunities for automation, articulating the benefits to the business and estimated effort of delivering the improvements.
• Develop and maintain business requirements, process design documents that clearly and specifically set out all requirements.
• Contribute to evolving the process documentation approach and framework within People & Culture.
• Ensure initiative risks and issues are current and clearly identifiable and traceable.
• Ensure proposed process design has considered downstream impacts of changes to other existing business processes.
• Facilitate, co-ordinate, execute and participate in workshops (both internally and with 3rd party suppliers).

Change Implementation and Management
• Co-ordinate/Implement system process changes & initiatives in collaboration with the HRIS team according to agreed timeframes and business requirements.
• Develop, refine, and execute test cases as part of User Acceptance Testing.
• Develop and implement change management plans.
• Provide status reporting against progress on a regular basis, highlighting exceptions, risks and / or issues.
• Develop and provide communications strategies / plans, including implementation or release management documentation for end user groups with the provision of training and assistance prior to and post implementation.
• Facilitate, participate in Post Implementation Reviews.

General
• Professional development – focus on continuous development of technical skills.
• Guide and support team members to enhance their knowledge and skills.
• Review documentation written by team members and provide feedback.