SGS seeks an Electrical Fluid Analyst to oversee operations at our electrical oil testing laboratory located in Perth Airport, WA. This is a full time permanent posiiotn. 

Your key responsibilities in this role will include but are not limited to:

• Coordinating all activities within the electrical oils testing laboratory, including analysis, result interpretation, commenting, recommending, and issuing final reports to clients.
• Ensuring efficient sample throughput with time management and quality assurance.
• Engaging in routine operational meetings and training sessions.
• Maintaining client communication and adherence to their sampling schedules.
• With minimal supervision and a degree of independence, initiative and judgment, undertake in-depth analysis and interpretation of the results of analysis of electrical oils.
• Ensure that required KPI’s are met through continual monitoring and weekly reporting of laboratory team performance
• Identification and reporting of operational and procedural improvement opportunities and implementation thereof with support of the Line Manager
• Monitor and maintain QA/QC, NATA and Health & Safety requirements
• Carry out scheduled instrument calibration and maintenance in accordance with written procedures and certification requirement.

Payroll Officer Country/Region:  AU State:  WA City:  Perth Job ID:  3395 About Us Fortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives. Our Opportunity Work Location: Fortescue Centre & Bennett St. Fortescue’s Perth office is located on the traditional lands of the Whadjuk people. Roster: 8D/6R - 10hr days Key Responsibilities Processing salaries and standard allowances, Change of Conditions, terminations and incentive payments. Ensure compliance with relevant Federal and State legislation Administration and reconciliation of employee leave entitlements as well as employee deductions including payments to external parties Administration of employee superannuation in accordance with relevant legislation including remittance via web portal Maintaining confidentiality of payroll data with respect to privacy legislation Must be able to interpret Awards Qualifications and Experience Previous demonstrated experience in a similar Payroll Officer role with high volume data entry and validation High level of attention to detail and accuracy Intermediate MS Excel skills Demonstrated commitment of customer service, confidentiality & continuous improvement Previous experience with SAP is highly desirable Previous experience in the Mining Industry / Resourcing Sector is highly desirable but not necessary  Our Commitment Fortescue is deeply committed to providing a safe culture that builds respect, fosters inclusiveness, and values diversity. We celebrate individual strengths and team members from all backgrounds are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we…

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Greetings from Silverlink !!

We are looking for some Technical Business Analyst having experience working in Banking domain to work on a large project for Silverlink. This will be a long term permanent opportunity please send your resumes @ [email protected]


Role : ICT Business Analyst
Location: Sydney /Melbourne
Type: Permanent
Salary 100K -125K

Analyse business processes, policies, and other relevant artefacts to gather information management requirements.
Assess business systems for their information management capabilities.
Facilitate stakeholder interviews, workshops, and ideation sessions.
Provide expert support to key stakeholders and advice on technical issues to non-technical audiences.
Draft information management guidelines and tools.
Previous experience working with IT systems and financial services experience highly regarded but not mandatory.
Review and analyse the organisations' business intentions, services, processes and information need to identify changes that lead to business improvements.

Experience:
Tech
Atlassian - Jira & Confluence
Intermediate level of SQL
Snowflake
Strong communication
Elicit business requirements/specifications
Write technical user stories
Data analysis
Problem-solving/root cause analysis
Testing/reviews
Delivery management support
Agile delivery (kanban/scrum)
System replacement/migration
Workers Compensation/Insurance (desirable)

ABOUT COCA-COLA EUROPACIFIC PARTNERS  Coca-Cola Europacific Partners is one of the leading consumer goods companies in the world. We make, move, and sell some the world’s most loved brands – serving 600 million consumers and helping 1.75 million customers across 29 countries grow.? We combine the strength and scale of a large, multi-national business with an expert, local knowledge of the customers we serve and communities we support.    Our portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Keri Juice, Powerade, Jim Beam, Canadian Club and Grinders Coffee.    At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse, and equitable company. As an employer, as a place to work, and as a business.  Because when we represent the society we serve everyone is truly welcome.    ABOUT YOUR ROLE  Our payroll team are currently looking for an experienced SAP payroll officer to join the team to support fortnightly and monthly payroll. As a member of the team, you will be primarily responsible for the end-to-end management and processing of payroll for all EBA and Fortnightly & Monthly paid employees and delivery of high-quality comprehensive payroll services, ensuring that salaries and expenses are paid within the regulatory framework.  WHAT YOU WILL BE DOING  Working as part of the team to ensure monthly & fortnightly payroll for up to 5000 employees is accurate and on time. Full end-to-end payroll processing Resolving payroll related payment queries ATO compliance (Payroll Tax, Superannuation,…

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Payroll Officer/Accounts Assistant Join the Premium team in Belmont, APPLY NOW! Location: Perth Full time position in our Belmont WA office Weekly pay cycles plus on site parking Corporate discounts, birthday gifts and rewards program Premium Mechanical Group (PMG) is a Privately Owned Australian company who are the leading industry providers in mining equipment maintenance with over 200 specialised trades personnel. Our strong brand is founded on our team's continual focus on safety, hard-working attitude and the proven ability to get the job done in a timely yet fiscal manner. About the Role We are seeking an experienced Payroll Officer/Accounts Assistant to join our team. This is a full-time position, and you will be expected to work from Monday to Friday, 8am to 4pm in our Belmont WA office. The successful candidate will be responsible for the following: Process weekly timesheets and wages for employees in a timely and accurate manner for 150 staff Liaise with clients for onsite purchase orders Liaise with Accounts/Payroll Manager Processing accounts payable via matching against purchase orders Reconciling creditors to statements and processing payments Requirements Previous payroll experience preferably in mining with minimum 2 years experience MYOB AR, Office and Excel experience essential The ability to meet deadlines for assigned tasks with a good attention to detail Ensuring data accuracy and integrity for existing records and new starters Have strong analytical, problem solving and data entry skills Excellent attention to detail and communication skills Ability to work independently and as a part of our team Exceptional time management and organizational skills Excellent written and…

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Cashier and HR Payroll Manager
Central West NSW 2671

? Above Award Wages
? Opportunity to work within a great team culture
? Excellent career growth opportunities
? Progressive family owned company that is flexible to your needs

Bernardi's are looking for a bright, bubbly and helpful CASHIER AND HR PAYROLL MANAGER for our Supermarket.

ABOUT THE ROLE....
The Store Cashier and HR/Payroll Manager multiple roles as follows. Store Cashier, requiring to undertake the banking, balancing of the cash safe and supplying change daily to the Customer Service Department.
As HR/Payroll Support the duties include ensuring the timely and accurate processing of payroll as well as assisting the Store and Department Managers in the implementation of Human Resources best practice.

In this role you will be Responsible for:
Cashier
o Answer incoming telephone calls and direct to the correct department
o Daily banking including balancing of cash registers as/if required and report to Customer Service Supervisor any discrepancies of takings
o Balance cash to daily financial reports
o Deposit cash, cheques with Bank on a daily basis
o Provide change to the Customer Services Department on a daily basis
o Balance cash safe as required
o Maintenance of Customer accounts including the distribution of them each month, sourcing invoice copies and the pursuing of those that are overdue.
o Collect, deliver and distribute all incoming and outgoing mail
o Operation and balancing of cash register as/if required
o Maintaining of Smart Shopper spreadsheets

Human Resources
o Maintain Online applications so the Store and Department Managers can easily access applications from prospective employees
o Assist in the organisation of interviews as required including:
? Contacting applicants for interview
? Required paperwork including relevant interview
questions, practical test, resumes etc is provided
to the interview panel
? Interview panel member – if required
o Ensure employee SF-18 ‘Notification of New Employee’ form is completed and forwarded to Support Office as/if required
o Assist in the induction process of the new employee including organisation of:
? Required paperwork including Letter of Appointment/contract for new employee prior to commencement of employment
? Department walk on the day of commencement of employment
? Bernardi Group induction is undertaken within 2 weeks of commencement of employment
? Performance reviews are undertaken at the 1 & 3 months mark by Store and/or Department Managers ensuring you set alarm in Microsoft Outlook to remind them.
o Ensure all required paperwork is filed on employee personnel file
o Assist in HR/Payroll Audit as if required
o HR quarterly agenda (WHS, in the Aisle talk, training, behaviour reminders) need to be completed within the current Qtr. Must work with relevant managers to ensure it’s all done on time.
o Liaise with Department Managers and Store Managers to ensure all employees participate in ‘In the Aisle’ talks
o Organise uniforms for all employees as/if required

Payroll
o Ensure the Store’s payroll is ready for processing by Support Office by no later than pay Monday at 12 noon including:
? Accurate input and checking of timesheets including ensuring employee shifts are allocated to correct departments and employee leave taken is correctly recorded
? Compilation and completion of Payroll Adjustment form including employee leave, required employee deductions, etc.
? Create new employees in Payroll
o Assisting support office with payroll/HR duties as required
o Other duties including customer service and use of registers as required

IS THIS YOU.....?
? Well presented
? Professional and Excellent communication skills with an extrovert persona
? Energetic and loves a fast paced enviroment
? Customer service focused
? Understanding of supermarket best practice
? Enthusiasm to work within a team environment

QUALIFICATIONS AND WORK SKILL REQUIREMENTS - desired but not essential
? Certificate III in Business Administration
? Experience with Payroll or willing to learn
? RTW coordinator course/certificate
? Recent work experience within the Retail Sector
? Demonstrated excellence in written, verbal and interpersonal communication skills
? Demonstrated working knowledge of Microsoft office
? Demonstrated ability to prioritise and plan work to meet deadlines
? Demonstrated attention to detail & work accuracy

ABOUT US....
We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

The Bernardi Group have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

HOW TO APPLY....
We are not currently asking for a resume from you. Simply complete your work history & education information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role. Shortlisted
applicants may be requested to submit a resume at a later date.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.

APPLY NOW!!

Accounting Accountant - Payroll Perth Permanent / Full Time Our client a long existing Haulage and Logistics company based in Welshpool are seeking a Payroll / Admin Officer on a Permanent Basis. This role offers a very unique opportunity to someone who is looking for something that is not solely working in Payroll and would like to venture with different tasks. You will be working within a small team, with your own office. The role will entail the following duties; Processing weekly payroll for around 250 employees Utilisation of 3 separate payroll systems, which all have a similar interface (Xero, MYOB and Employment Hero) Assisting employees with any payroll enquiries and discrepancies in pay within a relevant timeframe Work with the various stakeholders of the business on social media engagement and collaborating on ideas of how to best present the business to various audiences Provide any administrative assistance when require for the other business units during any busy periods. To be successful for this role, you must have the below; Previous Payroll / Administrative experience working for a similar sized business Ability to complete the end to end payroll processing.  Strong Award and Enterprise Agreement interpretations Good knowledge of various payroll systems including Xero, MYOB and Employment Hero General idea of utilisation of social media and a creative mindset Salary and Benefits Salary is between $70 000 to $90 000 p.a. depending on experience Working Hours are anywhere Monday to Friday between 7:00AM to 5PM Ability to expand your skill set and not be solely…

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Target Business Services

Location: 17/1866 Princes Hwy, Clayton, VIC 3168
Salary: $76,000 plus 11% superannuation

Our client Onsite Technology Solutions Pty Ltd is an 100% Australian owned, Melbourne based business which provides an onsite computer & software troubleshooting service predominately to support SME businesses and Medical Centres.

The company comprises of multi-talented software professionals having tremendous passion for building end to end business solutions on latest technologies. Company also provides ongoing management and support services – such as remote network monitoring and 24×7 help desk services. Client has consultants who specialize in network installation, information security, Microsoft support and more.

The client is looking for an experienced ICT Business Analyst to work across a diverse range of projects at any one time, preparing deliverables based on project scope. You will be responsible for the analysis, evaluation and documenting of business systems and processes with a focus on business needs and customer experience.

The role will report to the Director and will be responsible for analysing business processes, identifying alternative solutions, assessing feasibility, and recommending new approaches.

Minimum Requirements:
You must hold a relevant bachelor’s degree and at least 3 years previous experience in the similar role is must. OR at least five years of relevant work experience.

Responsibilities:
In this role your main responsibilities include:
• Determine operational objectives by studying business functionality and formulating output requirements, gathering vital information, developing support procedures and strategies for customer systems
• Analyse and consolidate information to develop business cases to support achievement of business objectives
• Provide technical expertise and direction in support of system infrastructure and process improvements, diagnosing and resolving complex customer system issues
• Develop business cases and establish a common approach to manage key project stakeholder escalations to achieve project milestones and agreed project budget
• Develop deployment strategies for client
• Providing advice, guidance and expertise in developing proposals and strategies for software design activities
• Consulting & communicating with developers about the business application requirements & develop functional specifications to be used by software developers
• Design and document functional and technical requirements and help scope projects by understanding timelines and work
• Identify the processes and information technology required to introduce recommendations, solve complex technical implementations both independently and in a team environment.
• Gather business requirements from clients and analyse & design the project timeline & budget.
• Analysing & design the project outlines accordance with the business process to enhance software, process & hardware with detailed analyses, clearly defining problems and solutions for them
• Organise, specify and model business requirements to ensure they are complete and unambiguous
• Communicate business changes in appropriate terms to IT/business teams and gain their agreement on the process redesign
• Define roles, responsibilities, service tiers, documenting process flows
• Act as a central reference and information source, providing guidance and assistance in the system project decision making process
• Maintain all required documentation including process maps and specifications to support the business change and development programme
• Analyse requirements, consult with senior developers and produce viable solutions
• Assist in the strategic planning of database structures, applications, policies and architecture
• Support the development and implementation of solutions to meet business requirements
• Develop a variety of ICT processes, including data structure standards, tech standards, monitoring utilities, optimisation methods to ensure stability and performance

Skills and attributes:
• Excellent understanding of business processes
• Excellent client management skills
• Strong documentation skills
• Strong technical background
• Strong organisation and prioritizing skills
• Creative problem solving, analytical thinking, risk handling Skills
• Superior interpersonal and team management skills
• Practical knowledge of process analysis tools and techniques
• Have a strong understanding of good research methodology, item design and data collection
• Extensive experience in an information technology environment

Applications for this opportunity should be forwarded by email to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).

They now seek an experienced Business Analyst to join the team in Sydney. The Business Analyst’s primary role is to work on a global investment bank's surveillance system that runs on KX technology to identify and detect potential market abuse.

This is for a full time role with an annual salary of $130,000 + Superannuation.


The Responsibilities:
· Create mapping specifications used to integrate trading data into the surveillance system.
· Develop and maintain tools to automate the analysis of large data sets, including real time data feeds and historical data.
· Work with cross functional teams to gather and document business requirements for surveillance tools and systems.
· Work closely with development teams to troubleshoot and optimise surveillance tools and systems.
· Lead the elicitation, definition, prioritisation and validation of requirements and design of business processes to meet the needs of the client
· Defining and driving ‘As Is’ and ‘To Be’ processes through
· Perform extensive Gap Analysis using data and process modelling techniques to create clear system specifications for the design and development of system software.
· Manage the development of Business Process Specifications and System Functional and Non-Functional Specifications
· Continuously liaise with business users to fully understand and close out any ambiguous requirements
· Reviewing and revising documentation in light of any new or changing information including implications
· Ensure that risks, project and operational, are managed in accordance with set risk framework
· Understand and adhere to the enterprise methodologies and processes in relation to project delivery
· Identify dependencies and document functional, non-functional, data and user interface requirements in Business Requirements Document (BRD), and Systems Requirements Specifications (SRS) documents.
· Responsible for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system
· Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
· Ensure that test pack has full traceability and full product coverage back to the original business requirement document
· Creation and maintaining of test data and scripts for future reuse and regression testing.
· Conduct User Acceptance Testing (UAT) against test cases and acceptance criteria and actively participated in and facilitated testing of the system during Smoke testing, Black Box testing, and Regression Testing. Verify that the functionality under test matches the expected result from the test-scripts.
· Testing of interfaces to downstream systems, ensuring input and output was as expected


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· A combination of a numerical background and a business analyst background is mandatory
· At least 4 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes
· At least 4 years of relevant business analyst working experience in financial industry capacity
· At least 4 years working experience in KX technology
· At least 4 years proficiency in using RDBMS concepts and worked with Oracle, MYSQL and SQL server
· Familiarity with various Murex Modules including: Trade Capture, Trade Events, Processes scripts, UDFs, Access Rights, Static Data, Maturity sets, Market Data, pre-trade workflows
· Technical skills including Unix, Shell Scripting, SQL, Interfaces would be an additional bonus
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

The Group Payroll Team works in partnership with all divisions of TSA to comply with all relevant employee legislation and regulations applicable to our industry.

As a Senior Payroll Officer in this team, you will be responsible for providing an efficient, effective, and high-quality payroll service to our employees. As a subject matter expert, you will guide and educate the payroll team as well as ensure lodgments are made in line with legislation and support the Group Manager Payroll where required.

Nine is currently seeking an expression of interest for an enthusiastic and self-motivated applicant to join its Broadcast Technology Support team in providing technical and operational support across its production facility located in Perth.

The position of Broadcast Technology Support Analyst is a full time, rotating shift role covering 7 days a week. The purpose of this role is to:

• Serve as the initial point of contact for internal customers, handling their inquiries via phone calls and ticketing systems. 
• Proactively identify and address any issues raised by internal customers
• Analyse problems and determine if they can be resolved independently; or escalate complex issues 

The successful candidate will be part of an enthusiastic team responsible for day to day support of sophisticated, up to date, technical broadcast systems including:

• Studio Automation
• Live Studio Production 
• Post Production and Non-linear editing systems
• Digital Asset Management
• Digital News Gathering 
• Video Contribution, Distribution and Encoding 
• Master Control Facilities

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

About the Opportunity

We currently have an opportunity for a Strategy Analyst to join our Strategy and Operations team, contributing to the organisational strategic direction and effectiveness by supporting the five Heads of Strategy to undertake analysis and coordinate strategy development and delivery processes.

The Strategy Analyst role will sit within the central strategy team but will be deployed to specific Focus Areas or Impact Missions to support peaks in demand. Reporting to the Head of Strategy, PMO and Planning, your day to day will include:

• Analysis, to supporting strategy development for specific Focus Areas in alignment with the organisational strategy. 
• Coordination of strategy development processes (for example workshop preparation / facilitation and stakeholder engagement).
• Support to Heads of Strategy in three-year planning and annual budget processes.
• Supporting operationalisation and delivery of strategy. 
• Assisting the Heads and Impact Teams in setting performance measures, performance tracking and learning.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

We are seeking a highly ambitious payroll accountant to join our finance team in this newly created role.

As a Payroll Accountant overseeing Employment Hero’s internal payroll across multiple geographies, you play a pivotal role in ensuring accurate and compliant payroll processing on an international scale. Your responsibilities include meticulous review of payruns, collaboration with outsourced payroll providers, and coordination with diverse stakeholders across different regions. You will also be working closely with the accounting and compliance teams to ensure payroll-related journals and filings are processed accurately and in a timely manner.

The ideal candidate will be someone who is a great communicator with stakeholder management experience and who has great time management skills to meet deadlines.

As a Payroll Accountant, you will:

• Review payruns from the outsourced payroll provider for multiple geographies (AU, NZ, UK, SG, MY, PH), ensuring compliance with diverse international payroll regulations
• Navigate and understand the complexities of payroll processes across different countries and regions and resolve any issues/discrepancies
• Review WFH expenses
• Processing payroll-related journal entries and filings in a timely manner (eg. PAYG/PAYE, payroll tax, super, workers compensation insurance renewals, etc)
• Serve as primary point of contact for Finance with the rest of the business and external vendors in relation to all payroll matters
• Prepare monthly balance sheet reconciliations
• Assist with cashflow forecasting of payroll and payroll-related expenses
• Assist with external audits
• Propose and implement process improvements that enhance the efficiency and accuracy of the global payroll review process
• Testing of automated payroll
• Assist with GT payruns, as needed
• Other adhoc duties as needed

What will you bring 

• 2 - 3 years experience in a similar role
• Currently studying for CA/CPA qualification
• Relevant degree in finance/accounting 
• Experience running payroll in Australia and New Zealand is essential; experience running payroll in other geographical areas will be highly advantageous
• Intermediate to Advanced experience with Excel/Google Sheets
• Keypay experience essential

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

 

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Global Gathering | GG22 Phuket

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Life at Employment Hero | Your best career move, ever

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

1. Application Review
2. TA Screen
3. Hiring Manager Interview
4. Final Interview

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

As reporting on web behaviour plays a critical role in ClickSend’s marketing success, we are seeking a Data Analyst to join the Marketing Team. As the Data Analyst you will be responsible for the recording and reporting of data, which is vital to ClickSend’s ongoing success.

 

Key responsibilities:

• Build dashboards using Periscope and other BI software like Tableau.
• Write the SQL that drives all reporting and dashboards.
• Analyse and report on sales funnel metrics.
• Measure performance of online marketing campaigns.
• Report on marketing KPIs like website traffic, leads, deals, conversion rates, churn, CPA, ROAS etc.
• Track email campaign metrics (delivery, open, click-through rates).
• Conduct competitive research and analyse benchmarking data.
• Work closely with sales and marketing teams to identify opportunities for new client acquisition.
• Analyse data to find answers to specific questions from internal stakeholders.
• Set up data infrastructure.
• Develop, implement and maintain dashboard data.
• Assess quality of data and removing or cleaning data.
• Generate information and insights from data sets and identifying trends and patterns.
• Prepare reports for executive and project teams.

 

To be successful in this role you will have strong analytical skills and be an expert in writing SQL for various platforms (MySQL, PostgreSQL, etc). Experience with a range of reporting dashboard platforms is expected, with Periscope and Tableau preferred. Additionally, experience with data sources and troubleshooting issues across the whole data pipeline is highly regarded. You will be a strong communicator and be comfortable writing and presenting data, and gathering feedback from stakeholders. You will demonstrate a natural curiosity and ability to take ownership of tasks and seeing them through to completion.

 

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

 

 

International Bank requires a Mandarin-speaking data analyst with tableau and financial services experience Your new company You will be working for a leading international bank, based full-time on site in Sydney CBD Your new role

Responsibilities include maintaining and developing new reports in Tableau for internal business and data analysis.
You will also be responsible for asset and liability analysis and forecasting
Performance assessment and budget management
Managing visualisation, data process and data storage

What you'll need to succeed

Batchelor's degree in a relevant field
A problem-solving attitude with a proven track record of leveraging advanced analytics techniques to drive business decisions
Experience developing Tableau reports from scratch
Strong SQL Skills and ideally Python
Excellent communication skills, dealing with both internal and external stakeholders
Highly motivated and willing to develop your career
Fluent in Mandarin and English at minimum

What you'll get in return Salary Range: $90k - $100k + super, with a guaranteed food and transport allowance in addition A discretionary bonus is also available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customised solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy, process optimisation, and IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

We have an opportunity available for a Technical Business Analyst (Senior Consultant/Consultant) to join our Team.

Role: Technical Business Analyst

Location: Perth, WA

Employment Type – Permanent, Subcontractor, FTC

Experience Required:

·       8+ years of business analysis experience

·       Successful BA experience of at least 3 or more projects from initiation to implementation

·       Hands on experience with Agile and waterfall methodologies

·       Able to use Jira, Confluence, MS Visio, Excel, PowerPoint and other Office Tools

·       Brilliant stakeholder management skills

·       Impressive communication skills

Desired Skills:

·       Functional consulting experience in Energy and utilities (particularly power sector)

·       Extensive knowledge in Enterprise Work and Asset Management, Supply chain functions, Customer care and metering & billing functions in Power, Water and Gas sector

·       Experience in working in multi-vendor models.

Key responsibilities of this role include:

·       Capturing End to End Business requirements: workshopping collaboratively to define user stories and use cases and/or business requirements and testing these requirements with end-user focus groups – either internal or external; and recommending direction to the business based on the cost/benefits trade-offs as this is done.

·       Performing Requirements traceability through mapping of business requirements to user stories, monitoring the evolving solution design and clarifying or asserting the Business need to be fulfilled in the solution with internal or external parties.

·       Manage change to requirements within programs; ensuring impact analysis is completed by other program members.

·       Analyse and review alternate solutions and provide input to Business areas on the most appropriate solution.

·       Ensuring affected Business areas understand the solution and that their operation can support the project Business case.

·       Guiding the customer towards accepting viable and valid solutions and ensuring the final solution supports the stated Business benefits, both functionally and unguided user acceptance testing via user focus groups.

·       Support E2E Testing; Test Strategy; support functional and usability test case development and incident impact analysis.

·       Verify requirements through user test case development, and incident impact analysis and seek approval of user acceptance testing within user focus groups.

·       Assure application of relevant standards (regulatory, legislative, internal, and operational); and that these standards are reflected in their requirements deliverables on the programs they are working on.

·       Ensuring delivery of high-value requirements.

·       Evaluate business processes and systems, uncovering areas for improvement and recommending appropriate action.

·       Lead reviews of business processes and develop optimization strategies.

·       Gather critical information from meetings with various stakeholders; document and effectively communicate the results of your efforts.

·       Formulate system requirements, plans, and documentation.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

On behalf of our client Celonis, we are looking for a full-time experienced Value Engineer - APAC.

The Role:
As a Value Engineer, you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you'll do:

Identify & Frame Value:
• Discover and translate customers' strategic priorities into high-impact Celonis use cases
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers
• Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives

Realize Value:
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

Scale Value:
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Value Selling Methodology: You have advanced knowledge and experience following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV's, and demonstrate the full value potential of Celonis EMS
• Product Expertise: You are an expert in guiding the customer's IT team throughout their EMS journey, demonstrating hands-on the power of EMS and accelerating value realization by building dashboards, Apps, Action Flows
• Value Realization: You have advanced knowledge and expertise in identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Project Management: You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Proven experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Domain Expertise: Leverage your advanced business domain expertise, such as in Finance or Supply Chain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and build a compelling value roadmap for the customer
• Industry Expertise: You have advanced industry expertise and a proven ability to develop a deep understanding of industry trends and strategic opportunities of the C-Suite and build an integrated Celonis EMS roadmap.


APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/2cc8916f-39fa-4fe3-bfa1-4936e1221143

Ad Reference: WCZHY/6CKY4

About the Opportunity

Salary range: $90K-100K annually


About the Role

As a Business Analyst, you will play a crucial role in identifying and analyzing business problems and opportunities to improve organizational efficiency, productivity, and profitability. Working on a full-time basis (Monday to Friday), you will collaborate with stakeholders from various departments to develop solutions that align with business goals.


Key Responsibilities

- Identify and analyze business problems and opportunities for improvement.
- Collaborate with stakeholders across departments to gather requirements and understand business needs.
- Develop and implement solutions to achieve business goals.
- Generate process documentation and reports to support decision-making.
- Translate data into actionable insights through effective communication.
- Collaborate effectively with cross-functional teams to drive projects and initiatives.
- Manage multiple priorities with attention to detail and follow-through on commitments.
- Apply business process improvement methodologies to optimize workflows.
- Familiarity with project management tools to support project execution.


Key Skills & Qualities

- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Attention to detail and ability to manage multiple priorities.
- Knowledge of business process improvement methodologies.
- Proficiency in data analysis tools, including Excel.
- Familiarity with project management tools.


Experience

- At least 2 years of experience in a business analyst role or similar position.
- Experience working with stakeholders across different departments to identify business problems and develop solutions.
- Experience with data analysis and visualization tools.
- Experience working with project management tools.


About The Company

Freedom Property Investors is the largest and fastest growing Property Investment Company in Australia, with main offices in Sydney and Melbourne CBD’s.

We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review.

We are privileged to have 25+ years combined experience between our two Founders, over 7,500 valued members, and over 250 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders.

It is our mission to serve our valued members, earning over 1,400+ positive Google reviews and a 4.8 Star rating, this is unheard of in our industry. We are in need of people who share the same values as we do.

Join Australia’s largest and number 1 Property investment team and contribute to our mission to help everyday Australians achieve their goals of Financial Freedom.

Systems Analyst Your new company Australia's largest electrical transmission network operator. They manage and operate networks across Australia's three largest states across the eastern coast. You will be brought into the financial team to essentially work as a portfolio system admin for their project management software. Your new role Portfolio system management key responsibilities include;

Implementing and managing project management information systems.
Plan for system implementation and enhancement of existing project management
Scrum meeting with the developers to follow-up on development status, prioritise work and ensure software issues and bugs are fixed
Create test cases. Facilitate and participate in User Acceptance Testing.
Provide application training to end users and ensure systems are aligned to required standards
Workshop with different levels of stakeholders including senior management to assess functionality requirement

What you'll need to succeed

Experience in a similar role focused on systems administration, project or portfolio management and implementation of system.
Familiarity with management and implementation of major commonly known ERPs (e.g., SAP, Oracle, Ellipse etc).
Advanced Microsoft 365/ Microsoft Office Suite (including Project, Excel, Word, PowerPoint, Outlook, Access, and SharePoint)
Strong data management skills.
Strong stakeholder management skills.

What you'll get in return

Fantastic remuneration package (15.5% super!)
Work from home 3 days a week
RDO days (Get every second Monday off)
Employee Benefits
Career growth opportunity
Join a large enterprise organisation

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

ALTEREGO TECHNOLOGY PTY LTD ALTEREGO TECHNOLOGY PTY LTD is seeking an experienced to join our team. As a Business Analyst, you will be responsible for analyzing and documenting business requirements, conducting feasibility studies, and providing solutions to improve business processes. You will collaborate with stakeholders to gather and define project requirements, create functional specifications, and develop test plans. Additionally, you will assist in the implementation and support of business systems and applications. This role offers a competitive salary, flexible work hours, and opportunities for career growth. Join our dynamic team and contribute to the success of ALTEREGO TECHNOLOGY PTY LTD. Benefits Competitive salary package Flexible work hours Opportunities for career growth and development Collaborative and supportive work environment Exposure to cutting-edge technologies and projects Work-life balance initiatives Health and wellness programs Employee recognition and rewards Task & Responsibilities Advise on the feasibility and suitability of proposed Information Technology solutions and business processes to optimize business performance. Facilitate strong working relationships with key stakeholders to support collaboration, the exchange of information and issues management to build on existing relationships and influence outcomes. Identify and analyze any gaps in data and articulate in simple language, the context to which subsequent data models are formed. Work with business stakeholders to objectively and fearlessly review and remove outdated processes and system functions to optimize business transformation and create efficient end-to-end business processes. Determining the future and present business processes and maintain the quality of service and products. Build a strong, collaborative relationship with the Program, Project and 3rd Party teams. Assess and interpret information to formulate recommendations and provide specialist advice to enable the organization to achieve quality outcomes. Software and Hardware Asset Management. Software licensing and Hardware CMDB Management. Develops and maintains documentation of business processes using modern tools and methods to ensure that documentation remains a most useful resource Acquires a thorough understanding of the business and accumulates and formulates business needs, including functions, processes, workflows using such methods like conducting workshop, stakeholder interviews etc. Participates in testing activities in test environment and product quality Contributes in designing the processes and coordinating this work with the software development team Writes test scripts to gauge compliance with requirements across network and Standard Operating Environment (SOE) solutions as required Proficient in using the Agile method as a Business Analyst Establishes relationships and discusses with teams across the business and across multiple groups of people (internal and external) at various levels Describes a problem statement, impact of the problem on business and anticipates customer experience from a proposed solution Identifies and describes scope of work, decomposes the scope consistent with the selected approach and provides estimates for each activity Examines user requirements and prepares objects to enhance the understanding including workflows, storyboards, user stories and interface design Qualification & Experience Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, or related field Proven experience as a Business Analyst in the ICT industry Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work effectively in a team and independently Knowledge of business analysis methodologies and tools Experience in software development life cycle (SDLC) and Agile methodologies Familiarity with business process modeling and data analysis techniques Certification in Business Analysis (e.g., CBAP) is a plus About Company Alterego is the comprehensive IT solution under one roof.  Whether we advice IT solutions or maintain infrastructure for you, provide tailor-made software solutions for your needs or transform your IT setup to the next level; Alterego does it with utmost perfection. With a profound experience in managing diversified IT solutions, we have developed a better insight in the niche. We work with your team and conceive solutions that pull the maximum value for you. We provide a team of diligent architects and designers who can bring the perfect solutions regardless of the size and type of your work environment. Salary: $80000-140000 Job Publish: 21-12-2023 Job Expire: 20-01-2024 Please click to View more detail / apply .

Role: Salesforce Test Analyst
Work Location: Sydney / Melbourne.
Role type: Full-time / Contract
Salary range: A$ 80,000 - 120,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & Responsibilities:

• Designing, developing, and executing comprehensive test plans and test cases for Salesforce applications, features, and integrations.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Identifying, documenting, and reporting defects and issues, and collaborating with developers to ensure timely resolution.
• Conducting functional, integration, regression, and performance testing to ensure a seamless user experience.
• Working closely with cross-functional teams to understand business requirements and translating them into effective testing strategies.
• Contributing to the creation and maintenance of testing documentation and artifacts.
• Participating in continuous improvement initiatives to enhance testing processes and methodologies.

Skills & Experience required:

• 5+ years of work experience in Quality Assurance roles with automation testing experience.
• QA Expert in the Salesforce.com platform.
• Proficiency in Salesforce testing methodologies, including unit testing, integration testing, and user acceptance testing.
• Hands-on experience with testing tools and frameworks specific to Salesforce, such as Selenium, Apex Test Framework, or equivalent.
• Solid understanding of Salesforce declarative tools, including Process Builder, Workflow Rules, Flows, and Validation Rules.

Interested applicants please send your updated CV to [email protected]

Role: Salesforce Business Analyst
Work Location: Sydney
Role type: Permanent
Salary range: A$ 80,000 - 100,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & responsibilities:

• Analyzing the existing documentation landscape, identifying gaps, and estimating the effort required to complete necessary documentation.
• Collaborating closely with the project team, including Business Analysts, Salesforce Architects, Salesforce Developers, and Integration Subject Matter Experts (SMEs).
• Leading the effort to develop comprehensive documentation, ensuring it aligns with best practices and meets the needs of the project.
• Leveraging your Salesforce Development background and functional expertise to guide the team towards effective documentation and development processes.
• Acting as a catalyst for change by spearheading the transition of documentation from development to production services.
• Providing valuable insights and recommendations for achieving excellence in Salesforce Development best practices.


Key Skills & Experience requirements:

Proven business analysis experience with the ability to gather and document requirements and translate to the technical team and/or the business
You have worked on Salesforce projects previously and understand the platform, its potential, and its limitations.
Experience working with Salesforce Developers and clearly communicating business requirements to the technical Salesforce team and Salesforce Platform Owner
Participate in change activities and adopt new ways of working to support organisational changes required to create and sustain IT & technology capabilities
Continually look at business and system improvements to ensure continual innovation


Interested applicants, please share your CV to [email protected]

Position: Business Analyst Lead – Enterprise-level eCommerce
Location: Australia - Sydney

We are currently looking for a bright, and tenacious Business Analyst Lead (BA Lead), who is familiar with SAFe Agile methodology, and experienced with eCommerce.

• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have requirement.
• Previous experience managing remote/offshore teams is an advantage.
• Working knowledge of micro-services/headless architecture and CMS/DXP platforms (Sitecore, Kentico, Optimizely, Drupal, etc.) will be an advantage.
You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.

Key Deliverables and Responsibilities:
• Analyze, design, and document technical solutions to meet the business objectives
• Conducting client research and analysis of the current technology stack in use capability
• Lead platform-agnostic discoveries and suggest the best-fitting solutions which are logical, meet business needs, and are platform appropriate
• Develop relevant training / user documentation for both internal and external stakeholders
• Liaise with developers to develop technical outcomes based on user needs
• Leading re-platform projects for eCommerce platforms end to end
• Create, own, and manage functional scope
• Understand the client's business needs and process
• Help our clients with building their road maps and backlog grooming of requirements

Qualifications & Experience:
• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have.
• Have 2+plus years of BA Lead experience in a digital agency setting - eCommerce is a must.
• Strong facilitation and communication skills across business and technical audiences
• Experience writing detailed business documents clearly describing the problem, the scope of work and the best solutions for the client
• Experience presenting ideas and proposals to stakeholders
• Understanding of eCommerce internationalization and Australia complexities: content in multiple languages, country-specific product availability, and tax & payment processing
• Experience in the use of JIRA and other Atlassian services.
• Be comfortable organizing and running both client and supplier meetings.
• Possess excellent written and verbal English communication skills, with the ability to effectively communicate with internal team members across multiple levels, in Australia and Vietnam, building trust in your abilities to get the job done effectively.
• Be a team player, mentor, and support team members.

This role and the individual are fundamental to SmartOSC. We provide other training opportunities to ensure you and the team can best serve our clients while ensuring you can continue to grow your skill set.

Reporting and Ownership
• Reports to SmartOSC ANZ’s Head of Delivery

Office-based is preferred, however, can consider a Hybrid working arrangement for the right candidate.

Disclaimer:
The above information is intended to describe the general nature and level of work assigned to the employee(s) assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all required responsibilities, duties, and skills.
Management may include or reassign any other duties or responsibilities as required by the business.

About us:? ?Established in 2006, SmartOSC is a premium, full-service e-commerce development agency. The company's portfolio includes more than 500 clients worldwide, including many premium brands: ASUS, Nestle, SpaceX, Lotte, Courts, PayPal, LGE, Johnson & Johnson, Unilever, Smartbox, Mitre10, Toshiba, RICOH, and Radio Rentals.

As of November 2022, SmartOSC acquired a global presence with almost 1000 employees and offices in Vietnam, Australia, Thailand, Singapore, Japan, Korea, Indonesia, the UK, and the US.

SmartOSC offers a wide range of services including consulting, UI/UX design, development, and managed services. The company's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely, and Salesforce Commerce Cloud.

For additional information about SmartOSC, please visit ?http://www.smartosc.com/

The Programmer/Analyst’s role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Programmer/Analyst will also research, design, document, and modify software specifications throughout the production life cycle.

Knowledge & Experience
? Excellent understanding of coding methods and best practices.
? Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues.
? Hands-on experience developing test cases and test plans.
? Knowledge of applicable data privacy practices and laws.
? Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
? Flexible and adaptable in regards to learning and understanding new technologies.
? Strong written, oral, and interpersonal communication skills.
? Ability to conduct research into software-related issues and products.
? Highly self-motivated and directed.
? Keen attention to detail.
? Proven analytical and problem-solving abilities.
? Ability to effectively prioritize and execute tasks in a high-pressure environment.
? Ability to work both independently and in a team-oriented, collaborative environment.

Responsibilities Strategy & Planning
? Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.
? Analyze and assess existing business systems and procedures.
? Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
? Assist in defining software development project plans, including scoping, scheduling, and implementation.
? Research, identify, analyze, and fulfill the requirements of all internal and external program users.
? Design, run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
? Administer critical analysis of test results and deliver solutions to problem areas.
? Generate statistics and write reports for management and/or team members on the status of the programming process.
? Develop and maintain user manuals and guidelines.
? Train end-users to operate new or modified programs.
? Install software products for end users as required