South-West Sydney location | Permanent position | $150k + super + travel Your new company An Australian Heavy Manufacturer company in Western Sydney are looking for a Senior Safety Advisor on a permanent basis to join their team with the common focus of improving safety. The role will be based at their main site in Minto with weekly travel to their 4 regional sites the second half of the week. Your new role

Develop business level policy, procedures, systems and SOPs
Engage businesses and encourage consistency around standard safety solutions
Perform assurance functions as required and prepare concise reports for management
Work with businesses to identify and develop new initiatives that lead to measurable performance gains within safety systems, processes and behaviours
Actively assist business leaders with implementation of corrective actions and/or safety improvement initiatives
Assist with implementation of agreed corporate safety objectives
Ensure that return to work claims are regularly reviewed and effectively managed
Design plant risk assessments and manage training functions
Have a regular presence on site and lead safety from the front line
Actively lead and coach other Safety Advisers in the State within a dotted line reporting structure.
Engage with and promote groupwide safety initiatives


What you'll need to succeed

Qualifications in WHS and extensive experience as a WHS Advisor
Training experience (Certificate IV Training & Assessment preferred)
Exposure to Manufacturing/Warehousing industries
Strong understanding of relevant legislation
Demonstrated experience in reducing workplace injuries
Incident investigation training, with experience leading investigations.
Experience in preparing and delivering training to frontline workgroups
Competent in conducting risk assessments
Builds strong relationships with internal and external stakeholders

What you'll get in return This is a position that will reward a mature individual who enjoys maintaining exceptional professional standards and assisting key stakeholders comply with recognised standards of safety. On offer is a highly competitive salary and accommodation and flights will be paid for, and all km will be reimbursed. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] or call us now on 02 8226 9663. Please click here to apply.

Position: Wellness Policy Advisor
Job Description:
Hearty Center Pty Ltd is a wellness and clinical nutrition organisation that supports its patients to optimise their health and wellbeing through a combined emphasis on nourishing the body, mind and spirit.
We are currently seeking a full time dedicated and experienced Wellness Policy Advisor to join our team. The successful candidate will play a crucial role in reviewing and shaping our planning policies while providing valuable policy advice to both our patients and the organization
The ideal candidate will possess a deep understanding of policy development and a passion for creating positive and impactful changes in the healthcare landscape.
Candidate can speak fluently English and Vietnamese or Chinese.
Key Responsibilities:
1. Policy Development: Collaborate with cross-functional teams to research, develop, and implement wellness policies that align with organizational goals and promote a healthy environment for our community.
2. Analysis and Evaluation: Conduct thorough assessments of existing wellness policies, identifying areas for improvement and ensuring alignment with current health guidelines and industry best practices.
3. Stakeholder Engagement: Work closely with internal and external stakeholders, including healthcare professionals, community leaders, and organizational decision-makers, to gather insights, build consensus, and address diverse perspectives in policy development.
4. Research and Trend Monitoring: Stay informed about the latest trends, research findings, and advancements in wellness and healthcare policy. Use this information to inform the development and adjustment of policies to reflect current knowledge and industry standards.
5. Communication and Education: Develop clear and concise communication materials to educate employees, community members, and relevant stakeholders about wellness policies. Conduct training sessions to ensure understanding and compliance.
6. Advocacy and Public Relations: Act as an advocate for wellness initiatives within the organization and the broader community. Represent the organization in public forums and collaborate with external entities to promote wellness awareness.
7. Continuous Improvement: Regularly review and assess the effectiveness of wellness policies. Recommend adjustments and updates based on feedback, changing circumstances, or emerging health trends.
Qualifications:
• Bachelor's or Master's degree in Public Health, Health Policy, or a law degree
• Proven experience in developing and implementing policies, preferably in a healthcare or community setting but not necessary as training will be provided
• Strong analytical and problem-solving skills, with the ability to translate research findings into actionable policy recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Passion for promoting health and well-being, along with a commitment to creating positive social impact.

Salary range: $95,000 - $110,000

Please email your detailed CV and qualification certificate to be considered for the position.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match! Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Head of CX Operations, you will be working with our Operations team and CX function to drive an effective CX strategy, delivering customer insights and driving operational efficiency across our Customer Experience department (which includes Customer Success, Onboarding, Implementations, Customer Support and Digital Engagement).

To be successful, you will need to get deep into (sometimes ambiguous) data so that you can understand the business thoroughly, rapidly diagnose issues and formulate solutions. First Principles Thinking, Intellectual curiosity, and a bias for action are essential.

As our Head of CX Operations, you’ll be:

• Define the CX Operations strategy, roadmap and operating model
• Partner with our Data teams to ensure the CX department has access to best-in-class self service reporting and insights
• Own and drive analytics and reporting across the entire CX department including volume, velocity and conversion metrics
• Partner with our Product teams to ensure that product usage data can be used to deliver a best-in-class customer experience 
• Own, manage and maintain the CX Tech Stack, including ensuring that CX systems are evaluated, selected, implemented and customised to meet the needs of the CX department
• Continuously improve CX systems and processes
• Manage, build and lead a global team by coaching and developing existing team members and closing talent gaps where needed
  

What will you bring 

• Solid experience in Customer Experience, Customer Success, Support, Implementations or Business Operations, ideally within a high-growth SaaS environment
• Leadership and people  management experience 
• Demonstrated experience leading a global business operations function across multiple regions and product portfolios
• Demonstrated experience designing a world class technology st
• Demonstrated experience managing a CX budget, ideally across multiple region or product portfolios
• A “CX scientist” - a highly analytical and data-driven problem solver with a deep understanding of CX analytics, metrics and the levers that drive performance.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

 

Life at Employment Hero

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cash back offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

If successful you will receive an email from our recruitment team to set up a time to discuss your experience and motivations in more detail. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

About the Company: 

 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

 

This is a great opportunity for an experienced Operations Manager to join our high performing team. You will be responsible for the management and delivery functions of the Applied Pacific Operations Business including the day-to-day activities, customer relationship management, warranty management and team development / performance.

 

About this opportunity:

• Permanent full-time opportunity

• Attractive Remuneration package

• Career and training opportunities

• Johnson Controls has been ranked 24th of LinkedIn top companies in Australia.

 

The role will involve: 

• Drive operational excellence for the Applied Business across Australia and New Zealand.

• Responsible to ensure the Pacific Applied Business deliver monthly/quarterly Outlook commitments for Rev/GM and Utilization.

• Monthly Financial Forecasts and Reporting.

• Consolidate view of MTD/QTD financial performance with total view on OL + R&O.

• Responsible for the Leadership & Performance Management including driving performance vs goals, regular feedback, recognition (via R&R initiatives, Bravo Awards).

• Lead your team to achieve operational KPIs, such as executed margin (%), labor utilization, W, Cash warranty recovery, collections other deliverables.

• Responsible for the successful delivery of all ES projects including order, Logistics, site execution.

• Ensure all DOA requirements are upheld during the project booking process.

• Provides customer support and ensures customer satisfaction.

• Responsible for warranty management and yearly recovery rates.

• Create growth and operational strategies to achieve the annual Plan.

• Review Operations and Processes to drive Improvements.

• Analyse problem areas and take corrective actions as necessary.

• Support broader team with Asset management – including Accounts Payable and Receivable reduction, UBRS and UERS reviews.

 

What we are looking for: 

• 10+ years’ experience within HVAC Applied Business or similar environments.

• Excellent oral and written communication skills.

• Excellent attention to detail.

• Strong organizational, administrative skills and time management skills with ability to meet deadlines. 

• High level of expertise in MS Office software including Outlook, Word and Excel.

• Capable of working efficiently in a fast-paced environment and under pressure.

• Ability to work effectively as a team member and independently.

 

If you are interested in this opportunity, please submit your resume via the Apply button. If you would like to have a confidential discussion, please contact Amy on +61 417 445 920. 

#LI-AR2 

JCI’s Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

Only those candidates the Company (recruitment Agency Company) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the Company.

The Associate Operations Producer - Programming and Operations works in a team of Producers tasked with the daily media asset management of content on the 9Now platform. 

Join Nine’s programming department to contribute to broadcast and 9Now content strategy while gaining insights into television content and audiences!

The daily responsibilities of this role include but won't be limited to: 

• Uploading and scheduling of VOD series, seasons, episodes & clips 
• Compiling VOD episodes for publish 
• Ensuring metadata quality assurance across all series and episode descriptions
• Using editorial judgement editing thumbnails and carousel slides 
• Scheduling and monitoring live stream events 
• Updating homepage rails and connected TV feeds 
• Escalate issues as they arise with the Technology, Product and the wider Programming & Operations teams. 
• Liaising with internal and external Operations teams to ensure that content is published as scheduled 
• Quality control of VOD, Live and key art assets on the 9Now platform 

Job Description KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. We work with established entrepreneurs, family businesses, high net wealth individuals, not-for-profits, and fast-growing companies to build thriving organisations. By bringing our diverse expertise together, we give our clients the confidence to focus on the things that will truly make an impact and help them grow.  Enterprise Business and Tax Advisory works with some of the most exciting, innovative and important businesses in Australia. We are equipped to decisively deliver new ways of thinking and are trusted advisers, with specialist expertise and a commercial, innovative approach.   Your Opportunity Due to continued growth, we are now looking to recruit for a talented Senior Advisor to join our team. In this role you will:Working directly and virtually with the owners, CFO, COO and financial teams of your clients, you will use an array of software and tools to assist with the review and preparation of financial statements, tax forms, business management reporting and information analysisPreparation / review of end of month and end of year reconciliations and management reporting including KPI analysisProvide tax and accounting advice and solutions to a diverse client portfolio which includes family groups, trusts and partnerships, and mid-market companiesFurther develop your technical expertise working across services including tax and accounting compliance and business/tax advisoryPlay a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders How are you extraordinary? 2 to 5 years experience in Tax, Accounting or Business Services.Experience in private clients / middle marketSolid tax and accounting technical / systems capabilitiesStrong interpersonal, communication and presentation skills with a client centric approach to your work and a keenness to understand your clients’ business.Strong networking skills and ability to build relationships.Interest in mentoring and helping others grow their careers and technical skillsQualifications Relevant tertiary qualifications such as CA or CPA. We will also consider people currently studying but not yet qualified.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Do you have the spark to think on your feet, seek out information, and create solutions?
• Want to support a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role?

What You'll Do

We currently have a 12-month maximum term parental leave cover opportunity for an experienced Executive Assistant/Operations Support to provide a high level of support to the CEO at NRMA Energy.

In this dual role, you will be responsible for calendar, email, travel, and expense management as well as driving operational excellent across the business. This is a role that will suit a highly experienced Executive Assistant and who is interested in learning more about business operations and jumping in to provide solutions to create marketing collateral, arrangements with media, full event management, tender writing, as well as coordinating deliveries to the warehouse, shipping kit.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home.  Some travel will be required to our Sydney and interstate sites across Australia as agreed and required.

Your responsibilities will encompass:

• Manage the CEO’s diary with excellent communication to both internal and external stakeholders, flagging emails and phone calls ensuring timely responses
• Coordinate and schedule team meetings, workshops and other internal events for the Energy team, draft agendas
• Arrange interstate travel logistics for CEO and team often to remote locations
• Prepare and edit documents, presentations, and reports on behalf of the CEO and team, maintaining a high level of accuracy and confidentiality
• Assist with the accurate and timely entry of contracts into our online portal
• Timely, accurate expense submission for CEO and GMs, delegated approval for team expenses
• Collaborate with marketing, budget for and pay invoices, arrange delivery of kit and collateral, attend events and be a knowledgeable brand representative on the stand
• Assist the Community liaison lead with new site launches including design, ordering and delivery of collateral; smooth stakeholder management of profile industry, government and media attendees, attending some launches
• Assist with tender responses including content writing and information gathering as required
• Provide operational support as required.  This may entail attending sites, speaking with suppliers, customers and partners.
• Source answers to questions from the call centre, ensuring timely responses.
• Read and share EV news ensuring team is across National news items pertaining to EV
• Manage access, logistics and maintenance 3x branded vehicles
• Ensure the team are tracking their safety observations and make your own when out at site/warehouse/office.

What You'll Bring

You are an Executive Assistant experience who has previously supported C-level executives with your excellent communication skills, exceptional attention to detail, and a confident and approachable demeanour and are passionate about learning and providing business operations support.

As the ideal candidate, you will use your proactive, adaptable, and resourceful mindset to anticipate needs and take initiative. Combining your proficiency with productivity tools such as MS Office Suite, and your outstanding organisational and time management skills, you will prioritise and multitask effectively. Your strong problem solving abilities and the capacity to make informed decisions independently enables you to support what the CEO and the team in meeting their targets.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

 

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is growing and is looking for an exceptional Sales Operations Analyst that will be responsible for helping set up systems and processes for the Partnerships Team, our GTM launch for our Vet Partners Program and troubleshooting issues as we scale rapidly with a small team.

Who you are

You will create quality, efficiency and velocity for our Partnership team by building thoughful processes and automations using our CRM and supporting tech stack. This is a fantastic opportunity to make an immediate impact and hit the ground running by helping with our GTM launch for our Vet Program. As a valued contributor of our team, you will have experience delivering projects through thoughtful analysis, while having a positive impact on the health of dogs and the planet!

What you will do

• Manage our CRM (HubSpot), ensuring proper data hygiene and adherence, while collaborating with internal teams to drive new automations, processes and integrations
• Work with Lyka Pack Members to identify system gaps, errors and shortcomings while developing and owning the plan for remediation
• Project manage large scale program launches, like our upcoming Vet Program, as well as system changes and process improvements by working with multiple departments and stakeholders to ensure project deliverables are clearly communicated
• Act as a trusted partner to our sales team by assisting with the development of sales plans and strategies, offering comprehensive operational and analytical support
• Identify and drive key projects across Lyka/Partnerships, ensuring the overall roadmap is aligned with overall internal infrastructure
• Create sales and channel dashboards incorporating performance metrics to showcase insights and communicate strategic recommendations (ex. analyse a particular strategy campaign, commission payment analysis)
• Live and work in accordance with Lyka’s values and principles in the workplace

• 3+ years of ever-increasing responsibility in Sales Operations, Enablement, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a top tier strategy consultancy environment
• Experience managing a CRM, preferably HubSpot
• An analytical and inquiring mind with the ability to communicate data into relevant insight
• Organised and concise: able to document and consolidate complicated issues into a clear, obtainable solutions
• Sales Enablement experience with onboarding, product training, sales resources, and internal content for teams
• Advanced excel skills, particularly managing a large macro-run process

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)

• Previous experience with a GTM launch for a new product
• Experience working within a high-growth sales team environment
• Fluency in Tableau and/or SQL

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.  
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.  

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!   

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About role:

As a Bid Manager, you will be supporting our sales team and all Bid management activities for Local Government. You will also provide the sales team a range of administrative and coordination tasks so they are able to focus on customers and opportunities

 Key Responsibilities:

• Manage bid responses from initiation to submission
• Prepare response documents including coordinating input from stakeholders and completing non=functional sections of the responses.
• Create, manage and keep current relevant tender response documentation 
• Management of tender panels, tender communication, tender search tools and communication of potential opportunities to the sales business.
• Assist the Sales Director and Sales Team with maintaining Salesforce data.
• Assist the Sales Director and Sales team with pricing
• Continuously evolve the bid process and bid submissions
• Assist with Sales Operations including assistance with pricing, process and the booking of deals.

Desired Skills:

Our ideal applicant has prior experience working in IT Vendor environment and demonstrate personal ownership, accountability and is outcome focused. You have high attention to detail and can build strong relationships across the business.

Familiarity with IT vendor bid, and sales processes is highly regarded.

 

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of

Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognition and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

 Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. The Infrastructure Investment Department is scaling up its support to urban sector programs in client countries and looking to recruit experienced and talented urban specialists. The Investment Operations Specialists/Senior Specialists - Urban will contribute to AIIB's lending program by supporting the identification, preparation, implementation, and supervision of urban investment projects. They will be responsible for understanding and responding to urban challenges and opportunities in Asia, including urbanization (demographic shifts and social changes, economic, structural and spatial transformation), climate change, disaster risk management, sustainable development, urban local governance, technology and innovation among others. They will also be required to engage with other departments for issues relating to the sector. Responsibilities: Lead and manage project teams consisting of various specialists to prepare and deliver high-quality investment projects in an efficient and timely manner; Ensure that AIIB policy requirements are followed and that all key technical/economic/financial/fiduciary/social/environmental issues and cross-sectoral issues (if any) are considered and properly addressed; Carry out due diligence and institutional assessments on executing agencies, including implementation capacity assessments of project counterparts; Support capacity development in relevant implementing entities to plan, design, construct and operate infrastructure, provide services, and address potential social and economic challenges; Lead or participate in dialogue and collaboration with clients and development partners on strategic areas/topics such as climate change, disaster risk management, sustainable development, and climate resilient infrastructure, etc.; Cooperate with co-financiers on financing projects and lead AIIB teams to conduct necessary due diligence for those projects; Manage the business development in specific member countries and regions assigned to obtain a healthy pipeline of urban projects; and Provide quality technical contributions required for urban planning and other urban development-related areas in line with AIIB business needs. Requirements: Minimum 5-8 years of relevant working experience (for Specialist, 8-10 for Senior Specialist) in the urban sector Extensive international project experience in the urban sector (particularly in capacity-constrained countries) would be an advantage. Experience working with multilateral development banks or development financing institutions would be desirable. Experience working on or leading teams and/or demonstrated potential qualities for leadership. Strong organizational and project management skills to conduct day-to-day management of a large and complex project portfolio. Excellent oral and written communication skills, the ability to effectively dialogue and relate with clients and stakeholders. Master's degree or equivalent in engineering/science, urban design and planning, environment engineering, disaster risk management, business management or other related fields. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. Infrastructure Investment Department is scaling up its support for energy sector programs in client countries and is working to recruit experienced and talented energy specialists with energy sector skills aligned with generation, transmission, and distribution. Experience working in traditional sources of energy (hydro, liquefied natural gas, etc.) and/or various types of renewable energy will also be considered. The Investment Operations Specialists/Senior Specialists - Energy will contribute to AIIB's overall lending program by supporting the planning, design, preparation and implementation of projects and programs that meet the rapid growth demands of the energy sector and help improve production and consumption efficiency in client countries. The Specialists/Senior Specialists will be responsible for the delivery of AIIB's energy lending program, and its implementation, given the increased demand for more efficient generation systems, the value chain of transmission and distribution, regional energy trade, fair energy pricing and sustainable tariff policies, among others. Responsibilities: Lead and/or contribute to energy sector analyses of specific countries. Identify, conceptualize and prepare projects to: advise clients on feasibility studies, technical design and cost-effective analysis leading to investment prioritization; undertake technical and economic analysis of project investments and programs; review and assess implementation capacity of project counterparts and support institutions/agencies and design practical implementation plans focused on getting results; Work with clients to develop investment strategies that would pursue the most effective approach to achieve energy efficiency under various economic and environmental conditions; and Supervise projects and programs under implementation to ensure appropriate technical quality and consistency with project objectives. Requirements: Minimum 5-8 years of relevant working experience (for Specialists, 8-10 years for Senior Specialists) in the energy sector and undertaking economic feasibility studies for energy sector investment and management/analysis. Extensive experience working in infrastructure operations or the management of infrastructure projects in middle-income and/or developed countries and the introduction of state-of-the-art technology/expertise to countries in Asia; experience in contract management and administration, planning and programming of capital and maintenance works and institutional reforms would be favorably considered. Work experience in developing countries would be an advantage. Familiarity with various types and schemes of energy activities and development in general, and demonstrable in-depth knowledge of at least one type of energy activity. Strong organizational and project management skills to conduct day-to-day management of a large and complex project portfolio. Proficient oral and written communication skills in English, knowledge of a language(s) of a country in which AIIB invests would be an advantage. Master's degree or equivalent in a relevant discipline such as economics or energy engineering (e.g., all types of relevant energy and power such as fossil-based, various kinds of renewable, generation, transmission, distribution, etc.). AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. The Infrastructure Investment Department is scaling up its support to transport sector programs in client countries and looking to recruit experienced and talented transport specialists with strong skills either in transport operations, policy/planning, or engineering. The Investment Operations Specialists/Senior Specialists - Transport will be responsible for contributing to AIIB's lending program by supporting the planning, design, preparation, and implementation of projects/programs that meet the transport growth demand and improve transportation efficiency in client countries. The Specialists/Senior Specialists will be responsible for the delivery of AIIB's transport lending program, and its implementation, in areas such as, among others, road connectivity, transport logistics, railways, urban transportation, aviation, and road safety. They will also be responsible for the development of regional connectivity transport investment operations, in support of AIIB's policy for regional connectivity. Responsibilities: Lead and/or contribute to an assessment of transport policies in client countries to understand their impact on transport operations and service delivery in the countries; Build innovative approaches to the development of transport sector operations to support sustainable economic development and poverty reduction in consultation with clients, development partners and other stakeholders; Lead and contribute to the design, preparation, and delivery of transport projects, focusing on quality and delivery of development outcomes; Supervise transport sector projects and programs under implementation to ensure appropriate technical quality and consistency with project objectives. This entails reviewing the technical designs of the projects, implementation arrangements, the adequacy of procurement and fiduciary arrangements for the projects in coordination with other team members; Advise clients on the preparation of feasibility studies, technical designs, cost-effective analysis leading to investment prioritization, undertake technical and economic analysis of project investments and programs; Review and assess the implementation capacity of project counterparts and supporting institutions/agencies and collaborate with other development partners in the transport sector for consistency and harmonization of approaches at the country level; Contribute to knowledge building and management in the transport sector and keep abreast of the latest developments and issues in the sector; and Develop investment strategies with clients to pursue the most effective approach to achieve transportation efficiency in various economic environments and the specific needs of client countries. Requirements: A minimum 5-8 years of relevant working experience (for Specialist, 8-10 for Senior Specialist) in transport planning or engineering and undertaking economic feasibility studies for transport investments, urban transport development planning and/or traffic management/analysis. Extensive experience working in transport operations or the management of transport/logistic projects in middle-income and/or developed countries and the introduction of state-of-the-art technology/expertise to countries in Asia, experience in planning and programming of investment and maintenance works in the transport sector, and institutional reforms would be favorably considered. Work experience in developing countries would be an advantage. An understanding of the challenges facing the Asian transport sector, and familiarity with various modes of transport activities and development in general, and in-depth knowledge of at least one mode of transport. Strong organizational and project management skills to conduct day-to-day management of a large and complex project portfolio. Proven experience and depth of expertise in one transport area, or breadth across multiple transport areas, with in depth knowledge within one area. Experience working on or leading teams and/or demonstrated potential qualities for team leadership. Proficient oral and written communication skills in English, knowledge of a language(s) of a country in which AIIB invests would be an advantage. Master's degree or equivalent in transport engineering or other transport-related fields including economics, transport planning, traffic management and transport engineering (for all modes of transport such as road, railway, port, aviation, and urban transport). AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. The Infrastructure Investment Department is scaling up its support for water sector programs and is looking to recruit experienced and talented water specialists with strong skills in the water sector, i.e., water sewerage and sanitation (WSS) and water resource management (WRM), and wastewater management. The Investment Operation Specialists/Senior Specialists - Water will contribute towards AIIB's overall lending program by supporting the planning, design, preparation, and implementation of projects/programs that will help meet the rapid growth demands of the sector. The Specialists/Senior Specialists will be responsible for the designing, preparing, appraising, and implementing water resources, irrigation and drainage, water supply and sanitation, and water resources management projects. They will play a key role in the operational work of AIIB in the water sector either as a team leader or a member of the team preparing and implementing AIIB water projects. The Specialists/Senior Specialists will also be responsible for understanding and responding to the water sector challenges facing Asia which include the need for more effective management of water resources; efficient water uses to meet the demands in the water and sanitation and irrigation sectors; effective sewerage and sanitation management for pollution control and water quality management, both in urban and rural environments. Responsibilities: Provide technical inputs into the design of projects, leading to technical quality assurance of the projects throughout the project preparation process up to Board approval; Participate in overseeing the implementation of AIIB's water operations with the objective of enhancing quality and accelerating project implementation, with a focus on delivering results; Lead or participate in dialogue with clients and other stakeholders on strategic water issues and the implementation of AIIB's water program; Advise clients on the preparation of technical and feasibility studies and technical design of projects, leading to investment prioritization and cost-effective solutions to water sector investments; Maintain sufficient technical and operational knowledge of individual water sector operations and activities (including those not managed by them) to help identify and resolve project specific or systemic preparation or implementation issues; Conduct project risk assessment of the projects and programs and advise project teams on mitigation strategies to manage such risks; and Carry out due diligence and institutional assessments on executing agencies, including implementation capacity assessments of project counterparts. Requirements: A minimum of 5 to 8 years of relevant work experience (for Specialist, 8-10 for Senior Specialist) in the water sector. The candidate's track record and experience could combine engineering technical expertise in institutional and economic water issues. Extensive international project experience in engineering design and analysis of water projects including in a consultancy role. Experience in water management issues in developing countries in general would be desirable. Proven experience in coordinating and/or managing large or multidisciplinary water programs would be an added advantage. Experience working on or leading teams and or demonstrated potential qualities for leadership. Ability to forge partnerships with clients, co-financiers, and other stakeholders. Organizational and project management skills to conduct day-to-day management of a large and complex project portfolio. Master's degree in a technical field relevant to water, either water supply and sanitation; water resources management; wastewater management; irrigation, flood management and drainage, or other related fields. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role:

We are looking to grow our People & Culture team with the addition of a People & Culture Advisor. You'll be involved in various aspects of People & Culture, including performance management, learning and development, and employee relations.

What you will do:

• Deliver both strategic and tactical P&C support to employees and managers, including performance management, learning & development, employee relations and diversity, equity, and inclusion.
• Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions.
• Collaborate closely with all levels of management, particularly in the tech/product domain, as a trusted P&C advisor
• Build credibility and trust among employees; resolve employee concerns with compassion and follow-through.
• Consult and advise on talent reviews and the annual merit planning cycle.

What you’ll bring:

We're looking for someone who is enthusiastic, eager to learn, and passionate about making a positive impact. If you enjoy being part of a collaborative team and are ready to take on challenges, we want to hear from you. Here's what we're looking for:

• Passion for delivering excellent stakeholder management
• Take initiative to innovate and drive process improvements
• Outgoing personality with exceptional communication skills - written and verbal
• Be a credible activist for our clients, your team and our mission; exert influence to create positive change.
• Previous exposure to DEI strategies.
• Experience in Learning & Development.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. Welcoming candidates looking to shift their career, bringing fresh perspectives to our team.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We are redefining markets and changing the perception of Service Management for the enterprise.  Our cloud platform allows the procurement organization to engage and empower their employees, freeing themselves to focus on the most strategic matters.

We’re disruptive. ServiceNow is acquiring new procurement service management customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge.  We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become.  Accelerate your career and succeed in an environment where you can make an impact daily.  We invite you to join in to stand out.

We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well.

As a strategic member of our sales team you will have a major impact on our success. As an Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value.  Connecting with your audience, establishing credibility, the ability to learn quickly, along with a start-up mentality is essential. 

What you get to do in this role:

• Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s Source-to-Pay Operations solution
• Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
• Help develop programs that enable our sales colleagues to communicate the value of procurement operations management on the ServiceNow platform
• Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
• Be willing to broaden your expertise as we continue to develop solutions for procurement services
• Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs
• Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
• Stay current on competitive analyses and trends impacting procurement services
• Communicate with both business and technical decision makers
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc…

Job Description

 

Sales Operations Manager, Client Engagement

 

Permanent opportunity, Sydney, Melbourne, or Auckland CBD location

 

Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? If so, your future is with Visa.

 

Team Summary

 

Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers, consumers, businesses, large corporations and governments, to pay or be paid. 

 

Visa’s Client Engagement team oversees our client relationships across a range of leading financial institutions in Australia, supporting our clients to manage and grow profitable payments portfolios. Our objective is to align our client’s goals with those of Visa for the benefit of the customer and for our respective businesses.

 

The Role

 

The Sales Operations Manager is a key member of the Client Engagement team. The role is responsible for supporting the Account Executives to deliver the program of work associated with the clients, driving account governance, and leading the execution of our sales operating model.

 

The role requires strong operational and governance management expertise, underpinned by a solid knowledge of the industry, the clients and Visa.  The role will report to the Director, AuNZSP Sales Excellence and will work collaboratively with the Account Executives and respective client teams.

 

As the Sales Operations Manager, you will act as the key liaison point between Visa and our key clients, overseeing a wide range of projects and client requests, and ensuring that all activities across the various partnerships are carried out in accordance with the agreed sales operations and governance models and in adherence with the client incentive agreements.

 

In this role you will:

• Lead the execution of the account operating model (incl. the governance and operations meetings and processes we use to run accounts) both internally and with the client.

• Manage the tracking and delivery of partnership contract obligations, including responsibility for volume forecasting, incentive calculations and payments

• Liaise with client stakeholders to answer ad-hoc requests (including finance, product, marketing, strategy)

• Manage the governance of any applicable agreements connected to the client partnerships. This includes improving upon the design and implementation of the governance framework and operating model.

• Develop processes and program templates for responsibilities such as incentive activity plans, project management and tracking, issue resolution, risk management and stakeholder management.

• Manage the documentation and recording of all program activities, and management of reporting.

• Use reporting tools to monitor portfolio activities and regularly brief business leadership on the performance and status of initiatives.

• Assist with the coordination of executive immersion programs and study tours

• Ensure compliance in accordance with Visa financial controller processes and procedures.

• Ensure team compliance with internal client relationship management processes, procedures and tools.

• Consistently follow Sales Operations practices and participate in the Sales Operations Practice to uplift the client governance frameworks and operations models across AuNZSP  

 

This role is integral to ensuring our client partnerships are positioned for future success, and that Visa and the client’s joint partnership strategies are executed with excellence. This is an opportunity to make a significant impact in supporting our clients through a period of exciting growth and underpinning the delivery of a range of next generation payments solutions and customer experiences. 

 

Specific skills and experience you may bring are:

• Confident Multitasker. Able to effectively manage and prioritize a range of activities in a fast-paced working environment

• Analytical Thinking. Using analysis and problem-solving skills to deliver actionable insights

• High Impact Communication. Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and succinct manner that drives others’ thoughts and actions.

• Building Strategic Relationships. Developing collaborative relationships to facilitate the accomplishment of work goals.

• Active Contributor to Team Success. Actively participating as a member of a partnership team to move the team toward the completion of goals.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

 

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

 

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

• Are you passionate about shaping the future of e-mobility in Australia and drive the energy transition?
• Have you got experience in energy or electrical charging infrastructure and multi site project management experience at scale?
• Pivotal leadership opportunity within the NRMA's Energy Team to support the successful delivery of EV charging infrastructure projects.

What You'll Do

As the Head of Capital Works and Network Operations for EV Infrastructure, you will play a pivotal role in overseeing and optimising the successful delivery of EV charging infrastructure projects across Australia.  Reporting to CEO – NRMA Energy, this critical leadership role will drive a small, committed team to deliver this infrastructure against ambitious targets to meet increasing customer demand.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required. 

Your responsibilities will encompass:

• Lead a small team of project managers to plan, execute, and deliver EV infrastructure projects within budget and on schedule
• Develop comprehensive and detailed scopes of work (SOW) for EV infrastructure projects, clearly defining project objectives, deliverables, timelines, and quality standards
• Lead price and schedule negotiations with contractors, suppliers, and vendors to obtain the best pricing for materials, equipment and services 
• Manage and develop strategic supplier and partner relationships, including the provision of advice and assistance to key stakeholders on issues pertaining to contracting and procurement activities related to the program of work
• Understanding of procurement and supply chain best practice, commercial law and methodologies for the procurement of goods and services for construction works
• Contractor onboarding and management ensuring they are away of project requirements, safety protocols and performance expectations
• Work with Legal Counsel to develop and maintain Master Services Agreements (MSA) with contactors and vendors
• Monitor and report contract costs, schedules and status to recommend or implement corrective actions as necessary to maximise the profitability of the contract
• Build and maintain a detailed cost stack for each infrastructure project, breaking down expenses into categories including labour materials, equipment and contingency
• Implement quality control measures to guarantee the reliability and performance of EV charging stations, identifying any potential project risks and developing mitigation strategies to ensure project success.

What You'll Bring

You are a highly skilled and motivated individual with a proven track record in driving successful projects within the energy industry, specifically in the realm of EV infrastructure. As the ideal candidate, you will bring extensive experience in planning, implementing, and project management ideally related to electric vehicle charging stations, grid integration, and renewable energy solutions. Your expertise in navigating the complexities of the evolving energy landscape, coupled with a deep understanding of cutting-edge technology in the electronic vehicle sector, will be instrumental in propelling our projects forward. If you are passionate about sustainability, innovation, and making a meaningful impact in the realm of clean energy and transportation, we invite you to apply and be a key player in revolutionising the future of the nation’s energy infrastructure.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Close date for applications is 5pm on Thursday, 25 January 2024.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

 

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

 

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

We are looking for a Design Operation Lead who will help support Canva’s International team comprised of all our locale teams globally.

Sitting in the Design Operations specialty of the Content Creative group, effective project management and well-rounded communication skills are key expectations of this role. The ability to navigate complexity, turning chaos into clarity, will need to be exemplified through project plans, roadmaps, and regular team cadences. Engaging with stakeholders, vendors, & team members form part of this role & will be vital in enabling the team to achieve its goals.

At the moment, this role is focused on:

• Manage the operational structures & processes to ensure we are considering international production holistically
• Strategise across all available production levers to deliver on goals with the most efficient, effective resources
  
  Foster Collaboration and alignment:
• Ensure team-wide alignment and operational excellence by partnering with international leadership team (Design Lead and Strategy Lead) and fostering collaboration with other Canva teams.
• Initiate operational ideas to enhance team efficiency, exploring new ways of working, platforms, and team structures.
  
  Campaign oversight and ownership:
• Oversee day-to-day running of international content campaigns in collaboration with the regional project managers and creative teams.
• Provide oversight and forecasting for resources, ensuring the team is prepared for success and scalability.
• Strategically manage budgets (alongside Strategy Lead), recommend production streams aligned with creative requirements, and collaborate with relevant teams to ensure our output is of the highest value.
• Communicate blockers, resourcing needs, and trade-offs with stakeholders as needed
  
  Leadership on Priority Projects & Initiatives:
• Take ownership of planning, resourcing, and delivery for unexpected, urgent, or complex requirements, coordinating with stakeholders.
• Collaborate with and support other operations team members, ensuring they deliver an exceptional Design Ops experience
  
  Tooling
• Experience with Monday.com and proficient with Google Sheets

You're probably a match if

• You have 10 + years of experience in a project management, design operations or account management role with experience managing multiple complex projects at once
• Proven track record of managing people and running large teams effectively
• Strong working knowledge of the creative process and superb organization skills, seeing projects through from planning to reporting
• You communicate with a focus on a unified mission, balancing immediate needs with long-term strategy for Canva's sustained success.
• Bonus points for experience in managing international teams or localization. Additional advantage if experienced in working remotely, across time-zones, locales, and languages.
• Advertising agency experience is ideal

About the team

Canva would not exist without content. Our templates, photos, fonts, stock media and more play a critical and pivotal role in empowering our users to design anything and publish anywhere. Content has far reaching business impact and is a key driver of user acquisition, retention and revenue

The Content Creative team’s mission is to build the most valuable content library in the world to inspire our users to create their next design. We work collaboratively across the Content & Discovery group, and other groups to identify & implement opportunities to drive user engagement through content. This group will be focused on developing the world’s most inspiring and valuable library of photos, videos, animations, illustrations, graphics, fonts, and more. Working to ensure that our content is Truly Local, the Content Creative sub-group has a global remit to create and acquire the most relevant, high quality content from around the world.

Design for everyone.

We believe in attracting and nurturing world class talent with a focus on diversity, community and career development. In the next 6-12 months, we will be scaling our media spend and creative production to become a household name in America, and the world.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

 

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Grow your career with Thiess As a global business, we are proud to offer diverse and rewarding career opportunities. We are committed to Thiess being a company which supports great people to succeed, develop their careers, and feel supported to reach their highest potential. We offer a safe and inclusive work environment where our employees feel strongly connected to our values and objectives and where the capability of our people is key to our success. The Opportunity Our client GEMCO, is located in the Northern Territory, on the West Coast of Groote Eylandt. They produce high grade Manganese Ore. The roles are being offered on a FIFO basis from Darwin and Cairns to Groote Eylandt. As our next Health, Safety and Environment advisor, you will work collaboratively towards delivering high-quality solutions and results. This project is being offered on an 8/6 roster, FIFO from Darwin or Cairns.  About The Role In this role, you will;  Coordinate and assist in the implementation of safe systems of work across the project Assist in delivering of the site safety management plans and safety objectives Facilitate and lead incident investigations as required Conduct inspections and audits on a regular basis to identify deficiencies. Monitor compliance to monthly activity schedules and support site leaders in their delivery. Assist with the inputting of key data into site systems for event reporting and ongoing or periodic reporting. Assist with the collation and collection of evidence for internal and external audits. About You Minimum Diploma in OHS and/or Cert IV WH&S Demonstrated experience in open pit mine operations Sound knowledge of the Work Health and Safety Act 2012, the Work Health Safety Regulations 2012 and the Mining Regulations 2020. Lead Auditor Qualification (desirable) Cert IV TAE (desirable) What Thiess Can Do for You Permanent full-time positions  Even time, lifestyle rosters   Full camp facilities provided Thiess’ commitment to training & development Salary sacrifice options – Flights & novated leasing   Range of corporate discounts including health insurance (Medibank), travel & retail products. Referral bonus program – earn $5k for a successful referral  About Us At Thiess, we partner with our clients to deliver excellence in open cut and underground mining in Australia, Asia and the Americas. For more than 85 years, we have operated in diverse commodities, geologies, environments and cultures. Our team uses global insight to optimise solutions and create value for each project, positioning them for optimal efficiency, productivity and cost performance, backed by how we meet our commitments. Thiess is committed to being at the forefront of sustainable mining, leveraging the power of our people and technology to support clients in their journey to more sustainable enterprises. We recognise the value of an inclusive and diverse workplace through our vision of everyone…

Click here to view more detail / apply for HSE Advisor

About you:Environmental Science Degree or equivalentMinimum 5 years experience in an environmental role in the mining or consulting industryGood external and regulatory report writing, review skills and experienceExcellent written and verbal communication skillsStrong knowledge of environmental and mining industry legislation and standardsDemonstrated ability to work efficiently, unsupervised and in a team environmentCurrent Manual Australian Driver’s LicenseConditionsThis position is offered on a 5/2/4/3 residential roster. 12 weeks of transit accommodation, relocation costs and a housing subsidy will be provided to assist you in relocating to Cobar. CSA also provides Pool & Gym Reimbursements to our employees and their dependants.An attractive remuneration package is offered commensurate with experience, as well as a quarterly bonus scheme and the opportunity to access other attractive employee benefits. This is an excellent opportunity to join a dynamic mining operation that recognises achievement and offers genuine career opportunities. LocationLocated an eight-hour drive to Sydney, nine-hour drive to Melbourne, and a three-hour drive to Dubbo, Cobar is a fascinating town rich in mining heritage and natural attractions. Entertainment options include restaurants, pubs, and clubs for dining out. You will be kept busy with a bowling and golf club, rugby and rugby league teams, race club, pony club, Olympic size swimming pool, gym – and more! The town boasts beautiful parks, two reservoirs, picnic areas and playgrounds. The youth club 'Youthie' is a vibrant children’s hub with a games room, gym and weights room, squash courts, sauna, indoor stadium, outdoor basketball court and a skate park.BenefitsYou will be entitled to a comprehensive range of benefits aimed at attracting and retaining our most valuable asset, our people.  We offer competitive remuneration and other financial benefits including medical and insurance discounts, recognition and reward programs, external education opportunities, further development and career pathways, plus use of CSA Rewards, our online rewards platform which provides access to discounts or cashback offers for 100s of retailers. For further information please contact Molly Lee, Human Resources via [email protected] Applications will only be accepted via Seek and close Thursday 4 January 2024. Shortlisting will occur throughout the advertising period – apply now.CSA Mine is one of Australia’s longest operating copper mines with a history stretching back almost 150 years. At 1.9 kilometers deep, CSA is the second deepest copper mine in Australia and the third highest copper grade in the world. Located near the NSW town of Cobar, CSA Mine employs around 550 people and produces approximately 40,000 tonnes of copper concentrate per year. The ore is mined and processed on site and then transported by rail 700km to the Port of Newcastle for export. CSA Mine was acquired by Metals Acquisition Limited in June 2023.CSA Mine is looking for a Environmental Advisor to join the team. You will work in a team…

Click here to view more detail / apply for Environmental Advisor