About the Company:
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
This is a great opportunity for an experienced Operations Manager to join our high performing team. You will be responsible for the management and delivery functions of the Applied Pacific Operations Business including the day-to-day activities, customer relationship management, warranty management and team development / performance.
About this opportunity:
Permanent full-time opportunity
Attractive Remuneration package
Career and training opportunities
Johnson Controls has been ranked 24th of LinkedIn top companies in Australia.
The role will involve:
Drive operational excellence for the Applied Business across Australia and New Zealand.
Responsible to ensure the Pacific Applied Business deliver monthly/quarterly Outlook commitments for Rev/GM and Utilization.
Monthly Financial Forecasts and Reporting.
Consolidate view of MTD/QTD financial performance with total view on OL + R&O.
Responsible for the Leadership & Performance Management including driving performance vs goals, regular feedback, recognition (via R&R initiatives, Bravo Awards).
Lead your team to achieve operational KPIs, such as executed margin (%), labor utilization, W, Cash warranty recovery, collections other deliverables.
Responsible for the successful delivery of all ES projects including order, Logistics, site execution.
Ensure all DOA requirements are upheld during the project booking process.
Provides customer support and ensures customer satisfaction.
Responsible for warranty management and yearly recovery rates.
Create growth and operational strategies to achieve the annual Plan.
Review Operations and Processes to drive Improvements.
Analyse problem areas and take corrective actions as necessary.
Support broader team with Asset management – including Accounts Payable and Receivable reduction, UBRS and UERS reviews.
What we are looking for:
10+ years’ experience within HVAC Applied Business or similar environments.
Excellent oral and written communication skills.
Excellent attention to detail.
Strong organizational, administrative skills and time management skills with ability to meet deadlines.
High level of expertise in MS Office software including Outlook, Word and Excel.
Capable of working efficiently in a fast-paced environment and under pressure.
Ability to work effectively as a team member and independently.
If you are interested in this opportunity, please submit your resume via the Apply button. If you would like to have a confidential discussion, please contact Amy on +61 417 445 920.
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JCI’s Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
Only those candidates the Company (recruitment Agency Company) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the Company.
