Hello and Kia Ora!

Start your game...

At Entain Australia & New Zealand, our vision is to be the world leader in sports betting, gaming and venue entertainment. We are creating exciting and trusted customer experiences and revolutionising the gambling space as we go. We’re experts in safer gambling and the company that is at the forefront of responsibility. Our growth and success have come from driving market-leading experiences, combining technology and entertainment to create products that push the boundaries,

This is where you come in, as SportsPick Operations Coordinator, you will assume a lead role in an exciting growth channel for Entain Venues. You will utilise your vast experience within warehouse operations and customer communications to support our venue partners in gaining maximum utilisation of their SportsPick sports bar marketing system.

This role is a fixed Tuesday to Saturday permanent full-time position, which entails Tuesday to Friday in the Keysborough warehouse and Saturday to be a hybrid work offering, allowing you to work from home.

Where and how you can work...
With our HQ in Brisbane, we also have offices in Darwin, Sydney, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences. This role is based in Melbourne.

Your day-to-day...

• Package and send SportsPick hardware to Entain Venues partners across the country.
• Maintain order inventory to ensure correct stock levels are on hand in our warehouse.
• Complete customer (venue) registration forms upon signing up to SportsPick.
• Responding promptly to customer (venue) email enquiries about SportsPick hardware.
• Complete sports scheduling into our SportsPick Guide venue offering.
• Receive and action inbound calls from venues on a Saturday, to assist in any troubleshooting with hardware or competition restrictions within venues.

What you’ll bring...

• You have a background in warehouse operations and inbound customer enquiry.
• Have a strong background in warehouse operations and inbound customer enquiry.
• Ability to lead the operations tasks whilst also actively participating in the execution of the greater SportsPick strategy.
• Comfortable in meeting new people and engaging with customers via the phone.
• Excellent communicator with the ability to handle difficult conversations in a mature and experienced way.

Entain Lifestyle...

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
•  Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more. 

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

The global Square Risk team works to protect Square and Square sellers and enable safe growth across our ecosystem. Square's Australian Risk team seeks an experienced Fraud Operations Specialist to reduce transaction fraud within merchant commerce. You will perform a detailed analysis of high-risk purchases/transactions in real-time queues to identify unauthorised transactions across different types of payments. 
You will analyse risk patterns and communicate with merchants in cases where additional information is required. You will work with global and local Square teams, including Compliance and Customer Success. You are interested in fraud investigation and the financial payments industry and are curious about how world events impact risk. You will demonstrate a high degree of empathy for the businesses and people we serve and bring creativity and structured thinking towards our procedures while maintaining a positive seller experience. You will report to the APAC Risk Lead, based in Melbourne.

You will:

• Monitor real-time queues and review high-risk transactions 
• Use policies to determine if transactions are fraudulent or high-risk
• Manage customer escalations through multiple channels (Customer Relationship Management systems, Email and Slack) 
• Work high-level escalations from partner teams, including Sales, Legal, Compliance and Credit Risk
• Partner with Risk Policy to investigate trends and complete team projects
• Advocate for customers by identifying trends and suggesting improvements to Square processes and products
• Build knowledge of risk at Square and the broader payments industry
• Work some Australian state public holidays

About you:

• Contagiously passionate about Guests and Hospitality?
• Natural with a sparkle, always eager to be original and share new ideas?
• Operations expert for an amazing team?

If yes, then this is a fantastic opportunity to become Director of Operations at the Novotel & ibis styles Melbourne Airport.

This is a varied role that requires excellent leadership and communication skills along with a hands-on management approach.

What you will be doing:

• Oversee all aspects of the operation to ensure that the hotel functions at an optimal level in key areas including service, revenue generation and cost management.
• Ensure that guest experience is the focus.
• Maintain a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Identify new business opportunities and build up long term business relations.

The Group Operations Manager will play a crucial role in overseeing our retail, online and wholesale operations, ensuring operational efficiency, profitability, and high standards of customer service. This individual will lead our operations team, streamline processes, manage inventory, and drive strategic initiatives to enhance business performance and growth.

What’ll you’ll be doing

• Oversee daily operations across all retail and wholesale channels, ensuring seamless and efficient operation.
• Develop and implement operational strategies, processes, and policies to improve efficiency, productivity, and profitability.
• Lead, manage, and develop the operations team to achieve business goals and maintain high levels of performance and customer service.
• Manage relationships with suppliers, partners, and stakeholders to ensure a steady supply of products and services.
• Oversee inventory management, ensuring optimal stock levels, accurate forecasting, and efficient logistics and distribution.
• Implement quality control measures to maintain high standards of product and service delivery.
• Collaborate with the sales and marketing teams to align operations with customer demand and promotional activities.
• Drive continuous improvement initiatives, leveraging technology and innovation to enhance operational capabilities and customer experience.
• Prepare and manage the operations budget, ensuring cost-effective resource allocation and financial performance.
• Troubleshoot technical issues, and work with key stakeholders to design and implement solutions to mitigate risk and resolve business and process challenges

The Opportunity

We have an opportunity available for a Senior People Advisor to join our Workforce Services team. Within this role you will partner with a dedicated HRBP to support an aligned client group within the business. You will be instrumental in working within a collaborative team to allocate workflow, cases and tasks across the Tier 1 HR service model. You will proactively partner with your client group on all employee matters. There is opportunity for the successful incumbent to have exposure to Employee relations work so an interest or qualification in this area would be highly regarded.

To do this successfully you will:

• Provide end to end HR services including Tier 1 support, case management (including performance management) and coach People Leaders on employee matters.
• Coordinate workflow within the People Advisory and HR Business Processes
• Provide employee centric services in alignment with the  People & Culture Service Delivery Model; assessing and handling query volumes, response times and performance to SLA’s
• Be able to own and resolve colleague and People Leader case escalations
• Build and improve the quality of Tier 0 Knowledge Base Articles and Workday content making sure the content remains current, useful, consistent and accessible
• Adapt an employee experience focussed, continuous improvement practice to improve processes, process documentation and data accuracy.
• Develop excellent working relationships across the P&C team and the broader business at both a people leader and employee level
• Work closely with the Employee Relations and Policy Manager to provide additional support in this space as required

Successful applications will demonstrate:

• Tertiary qualification in Human Resources, Law or similar
• Previous experience working in a role within HR service delivery and in HR Service Desk Management
• Prior Workday experience in handling HR data, queries and knowledge management
• A high level understanding of HR principles and practices with the confidence to make recommendations and improvements and implement them optimally
• Exceptional customer engagement skills across senior leadership and employees

Why choose AIA:
 

We've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access 4 additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers
• Flexible working arrangement
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.
 

AIA is different. Are you?
 

To join an organisation that helps people live better every single day, apply via the link today.

What You'll Do

The CAR Group Tax team is growing and we are looking for our newest team member: a talented and driven Senior Tax Advisor. If you’re an established Big 4 Senior Analyst or Junior Manager looking to make your first move to industry, or an industry tax professional looking to make your next move, this role could be perfect for you. Reporting to the Group Tax manager, you will be part of an integral team of tax professionals who roll up their sleeves and support the global CAR Group business in the following areas:

• Ensuring tax compliance across our global group of companies (tax effect accounting, financial reporting, income tax, FBT and BAS reviews) is completed accurately and in a timely manner.
• Ensuring internal tax reporting is completed monthly
• Undertaking regular risk reviews to ascertain that business positions taken are consistent with the group tax risk framework
• Research and draft tax papers to support tax positions taken by the business.
• Support the business as a trusted tax adviser to ensure tax risks are appropriately identified and managed.
• Assist with the execution of tax projects, tax transparency initiatives and M&A activities.
• Maintain tax governance processes, procedures and controls

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

With the ever-emerging threat on IT systems it is imperative Datacom continue to grow our Cyber practice. Are you interested in honing and developing your current skillset in Cybersecurity?

Are you passionate about Cyber Security technologies and want to be integral to the Datacom team? Your key attributes will be;

• Ability to engage with different, people, processes and technologies.

• Should be comfortable in front of a customer in delivery of consulting with some understanding of technologies.
• Always seeking improvement in themselves and within aspects of delivery.
• Open-mindedness and the ability to be provided with risk mitigation options from various stakeholders.
• Able to see the bigger picture and understands the concept that a risk can be mitigated various ways through various methods.
• Able to work independently or part of a team, share knowledge.

Our offices are based in, Canberra and Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

The Senior Governance, Risk and Compliance Advisor is to act as the subject matter expert and thought leader in establishing, governing, and managing information security activities within Datacom.

Your key responsibilities as a Governance, Risk and Compliance Advisor are:

• Identify, develop and implement Security processes, standards and policies
• Work closely with our internal business units to ensure the application of security controls that meet Datacom and business requirements, and align to the Datacom Information Security Plan
• Work closely with our internal business units and clients to ensure adherence to Information Security Manual (ISM) and The Protective Security Policy Framework (PSPF)
• On-going auditing, monitoring and improvement of security controls, including the development of Threat and Risk Assessments (TRA), System Security Plans (SSP), and Security Risk Management plans (SRMP).
• ISO27K framework and knowledge of building and running an Information Security Management System (ISMS)
• Providing guidance, education, and training to ensure adherence and compliance (people, processes, and technology)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Extensive experience in information security, audit, assurance, governance, risk or compliance and a sound understanding of information security principles, polices and standards
• Previous experience with stakeholder engagement with a strategic and strategy focus
• Experience with and good understanding of IRAP
• The GRC Advisor must have a detailed knowledge of agency-specific and Australian Government protective security policy, principles, and minimum standards, and be provided with opportunity to maintain this knowledge
• Understanding of contract deliverables and obligations
• Some technical knowledge to make informed decisions about business risks from vulnerabilities
• Ideally, you will be industry certified and may even hold a CISSP, CISM, MS or equivalent certifications.
• Experience in developing and administering an information security program (desirable).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

• (TA team add bullets as required for advertising purpose) 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Manages the Investments data Governance and operations delivery function, team, and capabilities, (people, processes, and systems), to deliver data driven analysis, reporting, and insights, to enable market leading Investment management monitoring, reporting and decision making across the end-to-end Investments lifecycle.

Responsible for Rest’s Investments data governance and operations function.

This role is expected to work with the Rest enterprise Data organization to adopt and embed sound data management practices into how we operate the Investments data solutions and to ensure the appropriate operating model controls to deliver accurate and complete data to the Investments organisation.

Key Accountabilities/Responsibilities

• Operationalize data management capabilities, processes, and the organizational design.
• Lead and develop the Investment Data operational team, comprising of data analysts, and reporting specialists
• Accountable to implement and drive data governance practices and assurance, develop data stewardship and ownership roles across the Investment function, ensuring alignment and adoption from the Enterprise framework standards.
• Develop and maintain the operating model for the investments data governance, aligning with enterprise standards and practices.
• Ensure accurate and timely data, reporting and analytics delivery to investments, including data onboarding, data issue resolution, engages project teams to ensure proper data usage.
• Information/Data Architecture: working with technology and architecture for tooling, standards + practice.
• Drive a strong focus on delivering business value via improvement of data quality and the protection of sensitive data.
• Define and embed roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company’s principal information assets.
• Collaborate with the wider business to define, execute, champion, and embed Rest's data governance model into the Investments data function.
• Work with the vendor relationship management and data team to coordinate external data sources to eliminate redundancy and streamline the processes related to those services.
• Ensure adoption of the organizational data policies, standards, principles guidelines and standard operating processes.
• Preparation / presentation of data governance content for MIC review and for input into Enterprise reporting and oversight requirements as required.
• Run end to end data analysis and reporting services, providing data quality management services, deliver controlled quality assured data assets to the investment’s teams, supported by issue/incident resolution processes.