Customer Service Advisor - Helpdesk

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget?for our partners.  The Opportunity:This role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional team taking your career to the next level by supporting our valued customer. This is a Permanent opportunity working 4 days on, 4 days off rotating - between 4:30pm and 9:30pm Why you want to work for our team:?  Working within a custom designed modern building with free on- site secure parking Work from home regularly  Supportive, fun and encouraging team earning above award wage Career progression making use of our extensive learning and development program.? Discounts Hub with exclusive discounts across major Australian retailers  Your key responsibilities will include:  Effectively manage a high volume of both inbound/outbound calls. Resolve, manage and escalate problems logged by our customers. Accurately…

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