At LifeByte, we are a dynamic and innovative collective of tech visionaries driven by a relentless pursuit of excellence. Each of us brings a unique set of skills to the table, collaborating on projects that shape the future.

Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.

Responsibilities

• Microsoft 365 Configuration: Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. 
• Jira Administration: Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. 

• Jira Service Management: Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. 

• Access Control Management: Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities. 

• Single Sign-On (SSO) Configuration: Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users. 

• Security Policy Enforcement: Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements. 

• User Provisioning and De-Provisioning: Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary. 

• System and Network Security: Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents. 

• Automation and Scripting: Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages. 

• Compliance and Auditing: Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits. 

• Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred). 

• 3+ years of experience in system administration or IT systems configuration. 

• Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive. 

• Experience in Jira administration (user roles, permissions, and workflow configurations). 

• Experience in Jira Service Management for handling IT service requests and change management. 

• Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms. 

• Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning). 

• Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management. 

• Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks. 

• Experience with cloud platforms (Azure, AWS) is a plus.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Welcome your newest family member with a special gift!
• Hybrid working arrangement.

This newly created role is an exciting opportunity for an enthusiastic and focused individual who would like to be part of a dynamic, fast-paced team. As part of this team, you will manage the multiple work streams, projects tasks, programmes and channels which the local Australian team is responsible for across the ANZ and Pacific region; with a pathway to Project Management and associated professions. This person will also meet and exceed all company and individual goals in line with the Company’s policies, procedures and values.

The role involves a range of duties, including but not limited to the following:

• Administrative support of the Project Management Team
• Responsible for managing and tracking project tasks, milestones, and deliverables
• Assist the project and business teams to scope and plan projects
• Coordinate internal and external teams for project delivery
• Manage and contribute to project business cases, project risk, issue management and change requests
• Manage and assist in product testing and quality control
• Assist and coordinate in answering technical or process queries
• Take minutes at meetings or workshops
• Manage tasks required for sprint planning
• Report and update project status (monthly updates meeting and quarterly prioritisation meetings)
• Develop project documentation
• Coordinate with the team of international project managers on project delivery tasks
• Manage project closure and ensure proper handover to operations team

• At least 2 years’ experience in working in project coordinator role or environment
• Ability to apply project management method/methodology principles
• Ability to work with internal and external cross functional teams and stakeholders
• Ability to coordinate and work closely as part of a global team
• Work with limited/minimal supervision on tasks and activities assigned.
• Highly developed documentation, knowledge and information management skills;
• Good analytical and problem solving skills.
• Organised and able to handle multiple concurrent tasks and deadlines.
• Intermediate MS Office software skills.

Additional Preferred Qualities:

• Ability to understand the business and acquire product knowledge and procedures;
• Technical/engineering/CS background;
• Tertiary education, Project Management certification is desirable but not required;
• Outgoing Personality and Team Orientated;
• Experience in Banking, Telco, Payment Processing, Transactions Processing is highly desirable but not required;
• Basic SQL knowledge is desirable as well as ability to learn proprietary systems and tools

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. You can expect benefits from birthday initiatives, paid parental leave, recognition approaches, and a lot more.

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

Our staff are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

Our Career Opportunity

Due to an internal promotion, we now have a newly created role for an Office Coordinator to join our team.

The Office Coordinator is instrumental in ensuring that the office runs smoothly on a daily basis. They ensure that everybody coming into the office has an excellent experience which includes staff, clients, customers and candidates. The Office Coordinator will administer a range of office tasks to support the staff in focusing on their roles to help the business achieve set goals.

Working as our Office Coordinator you will get the opportunity to:

• Greet all staff and visitors to the office and ensure they have an excellent experience
• Assist with office morale and staff engagement by having a positive attitude and demeanour personally and professionally
• Ensure office is neat, tidy, and equipped for use to allow staff to work to full potential
• Maintain meeting rooms by tidying up after meetings, cleaning whiteboards, and replenishing supplies
• Manage the office kitchen, ensuring cleanliness by loading and unloading the dishwasher, organising and restocking the fridge, cleaning the coffee machine, and ordering kitchen supplies as needed
• Set up appointments, meetings, and manage meeting rooms and car park allocation
• Arrange post and deliveries including couriers
• Assist the Leadership team with administrative duties
• Assist with other administrative tasks such as PowerPoint presentations, Word documents and Excel spreadsheets
• Support the Office Manager in organising, executing, and dismantling both external and internal events

• Experience working in a customer service environment such as Retail or Hospitality
• High level of knowledge of office software (e.g. Microsoft Office Suite, Canva)
• Able to work in the office 5 days a week
• Occasional requirement for flexible hours to support events and meetings
• A friendly and approachable demeanor paired with a proactive mindset
• Strong organisation skills with attention to detail and ability to multitask
• Excellent communication skills coupled with customer service focus
• Optimistic mindset with ability to work collaboratively and maintain positive working relationships
• Flexible in approach to work, willing to juggle priorities as needed
• High standard of professionalism with integrity and discretion in handling sensitive and confidential information

• Paid Birthday Leave

• Access to Employee Assistance Program
• Regular team gatherings including monthly team lunch
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.