The ideal applicant with have a strong background in Quantity Surveying, ideally gained through the delivery of complex projects. Preferably you will have worked within a professional consultancy before, but those with a background in other areas, such as experience working for main contractors are encouraged to apply.

As a Cost Manager, you will strive to promote and maintain the highest of professional standards. At times, you may be required to oversee more junior staff, though you will be supported by our senior management team and the Real Estate lead who you will be working closely with.

• Pre contract cost planning services during design stages of projects

• Post contract progress claim and variation assessments

• Engage with the local property market to gain market knowledge for use in the delivery of our services

• Assist with the commission management of our commissions to assist in the successful delivery of our services

• Integrate with full cost management and project management teams in Queensland and support when required

• Work independently and take responsibility for deliverables

Your Career

As a Regional Account Manager, you will focus on Critical Infrastructure and Public Sector Accounts, you will be responsible for generating new opportunities in our growing territory. You are the primary point of contact for these accounts and are accountable for delivering at above-quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions.

You will lead to identifying and signing appropriate channel partners as well as training them on our solutions. Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.

Your Impact

• You will specifically be responsible for acquiring and managing Critical Infrastructure and Public Sector accounts in Queensland

• Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts

• Be a highly competent presenter, with a proven track record in selling to C-level executives

• Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis

• Facilitate communication on strategic and tactical issues facing our clients and partners

• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets

• Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts

• Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)

• Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process

• Extensive domestic travel and possible International travel as necessary

We’re seeking expressions of interest from Registered Nurses, Occupational Therapists or Physiotherapists with at least five (5)+ years’ experience in people management, quality management or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience) for potential future roles.

Australian Healthcare Associates (AHA) is Australia's largest health and human services consulting firm. We're currently tendering for additional work to undertake Residential Aged Care assessments of residents in aged care facilities on behalf of the Australian Government Department of Health and Aged Care.

The work will involve you leading a team of experienced aged care professionals who will be visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment funding tool. You will provide in-field support to assessors to ensure the quality and consistency of assessments, plus develop assessor support and quality assurance mechanisms.

On offer:

• Very attractive salary - $130,000p.a. + 11% superannuation.
• Permanent, full-time role.
• Involvement in the recruitment and onboarding of assessors in your allocated area.
• Support from an administrative assistant to manage the scheduling of assessments and team rostering.
• Full training provided in the use and application of the AN-ACC assessment tool.

About the position:

• Provide in-field clinical support to a team of assessors to assure consistency and quality of assessments.
• Manage performance and ongoing training requirements of assessors.
• Collaborate with other Area Managers and share learnings to ensure continuous improvement.
• Provide regular updates and data reports on team.
• Travel within your allocated area.

Required:

• 5+ years’ experience in people management, quality, or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience).
• Current, unrestricted AHPRA registration.
• Intermediate to advanced IT skills, particularly in Excel.
• Excellent writing skills including report writing.
• Must have a valid driver’s license and reliable car for travel.

If you have the necessary skills and experience and are interested in working with us, then we'd like to hear from you now.

To Apply please upload the following:

Your CV - specifying each employer, your role, experience with varying health conditions and residents with different backgrounds, as well as the assessment frameworks/tools you have used. Please also provide the year of study for all relevant qualifications and if you have a proficiency in a language other than English.

and a 300-word blurb. We’d like to know a little more about you (more than we’d get from a CV). Tell us about your passion for aged care, the approach you take to engage with residents and make swift, yet clinically sound judgements. What your experience has been in leading and mentoring teams, including how you balanced that against the need to manage performance and the quality of work.

Applications close Friday 1 March 2024

If you have any questions or would like additional information, please email: [email protected]

All applicants must have full Australian working rights.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

Our Associates team has grown by 84% in the first 2 quarters of FY’24 and has been able to maintain a consistent level of productivity through this growth period.  

As an Associate Sales Manager, you'll be responsible for managing, motivating, and developing a team of 20+ phone-based Sales Associates, ensuring they provide the very best service to our customers. Our Sales Associates are fully qualified sales consultants who are supported by smart technology and expert teams to achieve higher quality customers. 

Our Associates team forms a critical layer of our Customer Operations. This team is an appointment-setting team that is responsible for driving qualified opportunities to our national team of Brokers. 

Lendi Group’s online platform and seamless digital experience mean your team will be speaking to customers nationally over the phone.  

This represents a fantastic opportunity to join and make a visible impact on a market-leading business that’s experiencing a very exciting phase of growth. 

What you will do:

• Drive Lendi Group’s sales strategy and ensure the team is achieving the weekly and monthly targets.
• Provide advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge
• Coach and mentor your team on best practices and implementing training strategies to drive the best performance
• Conduct regular sales training & coaching through a mixture of call recordings and live sales observation
• Promote and monitor the utilisation of the Lendi Platform within the team to improve customer experience and results
• Drive team growth through direct involvement in recruitment activities   
• Manage internal stakeholder relationships within your channel through regular training and engagement  
• Work strategically with the leadership team to develop and implement strategies to improve processes, procedures, and productivity

Location: Australia, remote

Pay Rate: AUD 33 per hour

Contract: 12-month fixed-term contract with view to extend, 37.5 hours per week

Hiring Manager: Rebecca Usherwood

Recruiter: Frazer Morton

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Australian Librarian community.

You'll start as a solo marketeer, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia literature and library-specific resources. You'll be moving into this position as a team of one with the support of many, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers. You'll be responsible for defining, building and managing the right team to support user growth within the Australian Librarian customer segment. You will be commercially minded and comfortable deciding where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
• Engaging with customers within the literature and library markets (both external and school libraries), connecting with Australian authors and influential associations, and working alongside other Segment Managers and Australia to develop plans for potential development and direction of library-specific resources.
• Sales and marketing:  Spreading the word to new customers, whom we can help and support! Creating and managing specific social media activity and making sure the right messages reach our customers at the right time. Connecting with Australian authors, large organisations and influential decision-makers within the literature and library communities. 
• Digital optimisation – Creating and executing a new user experience for Australian Librarians via our web and design teams and continuously improving this.
• Business management and strategy – Putting plans in place to help achieve our ambitious growth targets and working with other Segment and Country Managers to understand what’s working and how we can improve.

You’ll work with: 

• Rebecca Usherwood - Head of APAC and Country Manager for Australia will be your line manager and mentor.
• The Australia Segment Managers team
• The Australian Marketing team
• The English and Integrated Units Product Owner
• The Twinkl Partnerships Team

To succeed in the role, you will:

• A strong entrepreneurial mindset and a propensity for action.
• Thorough knowledge of popular Australian authors, a love of literature and the Australian Librarian market, and our customers.
• Have relevant and recent professional qualifications and teaching experience; Undergraduate, Postgraduate or Masters degree in primary education or appropriate equivalent degree;
• Sound decision-making skills and diligent in seizing new opportunities.
• Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
• Ability to communicate a shared vision and motivate individuals and a team.
• Methodical, highly organised, accurate and execution focused

We're interested in anyone who meets one, or a combination of the following:

• Cares passionately about literature and the education that happens within local and school libraries.
• Experience marketing a product within the education sector.
• Thorough knowledge of the education system in Australia.
• A minimum of two years experience working as a Teacher/Librarian and has connections and knowledge of Australian authors and influential decision-makers within the literature field.
• Understands what good prioritisation is, and values output and results.
• Is super-positive, optimistic and works well within a range of teams.
• Is resilient and can respond to internal and external feedback positively and professionally. 
• A strong entrepreneurial mindset and a propensity for action.
• Sound decision-making skills and diligent in seizing new opportunities

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Twinkl are proud to be an Equal Opportunities Employer. We celebrate diversity within all of our teams and are committed to continuing to build an inclusive workplace for all. If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world.

Our Recruitment Process:

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• This is a Full time, Permanent role where you will work 7.6 hours x 5 days a week (6AM Starts)

• Provide administrative support to our workshops across the country including raising purchase orders to vendors and maintaining compliance standards and documentation

• Work closely with Schedulers to ensure 3rd party work is booked in promptly and accurately

• Word processing and data entry, and ensuring all records are kept and well documented

• Processing of workshop labour onto work orders, and accounting for daily, weekly and monthly business deadline and data submissions

• Ensuring all major expenditure is approved before purchase

• Processing administrative tasks for 3rd party maintenance, and using our inhouse systems to capture vehicle maintenance data accurately.

• Processing of service tasks and receipting into UNIBIS systems

• Receipting of orders into Unibis system of 3rd party maintenance, inventory and other type orders

• Reporting and Investigating Safety Incidents and Near Misses as they occur

What you’ll bring

• A high attention to detail

• Strong organisation skills

• The ability to prioritise tasks efficiently and effectively

• A strong attention to safety

• Data Entry Skills

• Previous experience in a similar role (preferred but not mandatory)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

• Assist in the management of the day to day operation of Concierge, Porter and Valet services
• Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
• Provide regular training and development opportunities for the team
• Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
• Ensure public areas are clean and well presented with regular monitoring
• Ensure all incidents, inspections and discrepancies are recorded in duty logs.

We are currently seeking a full-time Maintenance Officer to join the team at Oaks Brisbane Festival Suites. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. 

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers!

About You

We are looking for a Project Manager based in Milton, Queensland, for our Queens Wharf Brisbane project. This is a 12-month fixed-term role and reports to the Operations Manager for New Equipment (NE) and Modernization (MOD).

In this role, you will be key in managing and administering Otis NE & Mod contracts according to Otis’s ‘Sales Installation Process’ (SIP).

As a Project Manager, your key responsibilities will include

• Manage and Administer Otis NE & Mod contracts according to the Otis’ ‘Sales Installation Process’ (SIP).

• Sets objectives and priorities, assigns and reviews tasks, performance, and staffing requirements, and maintains the resource plan.

• Maintains a high-performance team by recruiting, developing, and motivating field labor, setting appropriate standards of performance, and coaching the team.

• Ensures that Installation teams maintain approved site programs, attend site meetings, and exercise line authority over all allocated installation field labor.

• Develop and maintain strong relationships with customers, government inspectors, consultants, and within the Otis to understand business challenges and recommend innovative integrated business solutions.

• Ensures that reports, contract records, site diaries, accident reports, time sheets, and manpower charts are completed and submitted as required by Otis policies/procedures and state requirements.

• Proactively reports project risk and deliverable issues and participates in monthly project reviews with the branch and head office.

What you will need to be successful

• A tertiary qualification in Building or Engineering is preferred, and/or an Electrical or Mechanical Trade Certificate.

• Minimum five (5) years experience in project managing Lift installations.

• Engage frequently and effectively with various stakeholders within Sales, New Equipment, Contract Management, Builders, Consultants, and other project stakeholders.

• Excellent written and verbal communication skills.

• Effective planning and organizational skills.

• Be a self-starter who can work safely and efficiently in a dynamic environment.

• Able to work autonomously and in a team with minimal supervision.

• Have a commitment to excellence, innovation, and work ethics.

Do you know someone at OTIS?

If yes, let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

• Robust compensation and benefits packages

• Be part of the Forbes 2023 World's Best Employers.

• Meaningful career opportunities for people to grow through excellent Learning programs.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Fantastic opportunity to join this market maker global organisation at an exciting time of transformation. In the role of the Marketing Business Manager, you will provide strategic impact to drive growth and accelerate scale reporting to the VP Marketing.

Key responsibilities and accountabilities:

• Work closely with VP, Marketing and business leaders and other executives to identify opportunities to scale regional growth and innovation, align strategies and lead initiatives.
• Collaborate with leaders to develop annual and multi-year objectives that align to company goals.
• Drive a framework for best practice sharing and continuous improvement in/across regions
• Refine marketing practices to elevate marketing performance, results and collaboration 
• Lead with data to identify accelerators for points of friction in planning and execution 
• Be in the know; attend high-level meetings with our executive team from which you will develop actions, strategies and deliverables on behalf of the VP.
• Work with VP to optimize program spend mix planning & budgeting, head count planning and modeling. Requires tight collaboration with finance FP&A, HR and Marketing Operations.
• Own & optimize marketing management system
• Drive operational meetings. Including Annual Operating Planning, Marketing & Campaign Planning, Business Reviews, Pipeline Reviews, Town Halls, leadership meetings.
• Own the engagement program to champion a team of agile, outcome driven business enablers
• Identify and take on ad hoc strategic projects.
• Demonstrate how we can improve ROI through process transformation 
• Develop and/or influence budget proposals and business cases, with a point of view on financial impacts, business trends, and new opportunities
• Support all executive and marketing leadership reporting requirements in partnership with marketing operations.
• Create & evangelize complex business cases – analyze data, determine how best to present the information.
• Work closely with strategic marketing and communications to drive marketing executive internal and external facing communications. 
• Communicate VP priorities, activities, and results to the larger organization, while ensuring deliverables are met.

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Salary from $65k + super + 10% bonus
• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Join our dynamic team at Vendella Group as a Business Development Manager, where you'll play a pivotal role in identifying and pursuing new business opportunities, building lasting client relationships, and shaping effective sales strategies. If you're driven, results-oriented, and ready to contribute to our growing success, apply now to be a key player in our exciting journey.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. Vendella is a dynamic and innovative Accommodation Supply company dedicated to delivering excellence and superior service to our customers and driven by our values.  

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Demonstrate an in-depth knowledge of business products and value propositions.
• Conduct comprehensive market research and analyze market data to develop strategies that will lead to potential business opportunities and trends.
• Identify and pursue new business opportunities through proactive outreach at conferences, meetings, and industry events.
• Build and maintain strong client relationships, understanding their needs and providing tailored solutions.
• Schedule and conduct sales meetings with prospective clients in a timely and professional manner.
• Develop and implement effective sales strategies, meeting or exceeding set monthly sales targets through self-generated leads.
• Prepare, present, and negotiate compelling, profitable proposals to prospective clients, collaborating with Sales Account Executives to optimize the sales process and gather valuable feedback for continuous improvement.
• Develop and implement effective sales strategies, meeting or exceeding set monthly sales targets through self-generated leads.
• Prepare, present, and negotiate compelling, profitable proposals to prospective clients, collaborating with Sales Account Executives to optimize the sales process and gather valuable feedback for continuous improvement.

• Strong Hunter Mentality
• 5+ years’ experience in Business, Marketing, or a related field.
• Proven experience as a Business Development Executive or in a similar role.
• Strong understanding of the [industry/sector] and market dynamics.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain client relationships.
• Demonstrated success in achieving and exceeding sales targets.
• Strategic thinking and problem-solving skills.
• Ability to work independently and as part of a team.

What’s on Offer

Our client believes in investing in the development of their employees. They strive to engage and grow their people so they can achieve their best. 

Benefits you will enjoy: 

• Attractive Salary + Vehicle + Profit Share
• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including commissions and bonuses
• Innovative culture & growth-focused team
• Security of a well-respected business

Are you a Hunter that loves pitching and securing new business then dont miss out on this opportunity to be part of a great team!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.  

About the Role (your why) 

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.  

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.  

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).  

What You’ll Do: 

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.  

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.  

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.  

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.  

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.  

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You’ll have previous experience: 

• Working for a government customer or in a highly regulated industry  
• Leading or managing a team of cyber security analysts  
• Defining and implementing policies and standard operating procedures for cyber security programs.  
• Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc. 
• A customer centric approach, ensuring consistency in delivery of service.  
• An understanding of Cybersecurity in an Operational or Professional Services environment. 
• A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.  

Along with the following: 

• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management 
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent  
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc 
• Excellent communication, collaboration, and problem-solving skills  
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7  
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc 
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines.  
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Are you a hospitality & people manager with great communication skills and leadership qualities?  

We have a permanent opportunity for a Village Manager, working FIFO roster 14:7 from Brisbane or Townsville Airports to our Client site. Previous experience working in remote sites is preferable however not mandatory.  

Who are we looking for? 

As the Village Manager you will play a vital role in the successful running of village operations, reporting directly to the region's Operation Manager. You will be a skilled communicator with proven people management, conflict resolution and negotiation skills. You will have the ability to build and support teams and be a safety leader with an understanding of HSE and HR legislation.

You’ll contribute extensively to the effective day to day operations and will be an innovative thinker with a strong head for business and running projects.  We are looking for someone who considers the big picture and can bring their perspective to our operations.

If you are a leader or manager within the hospitality industry looking for your next challenge we want to hear from you!  Your background in management/leadership from within hotel/pub or resorts covering food and beverage, housekeeping, accommodation or font of house/administration will suit perfectly. A general understanding and experience with facilities maintenance/management is preferred but not essential along with previous accountability for financial budgets, P&Ls.  

To be successful, you’ll need:  

4 Years Managerial Experience, Australian Citizenship, or full Australian working rights; be able to undergo a pre-employment medical, including drug &alcohol testing and police check Current full QLD Manual Driver’s license.

Why choose Sodexo? 

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.   

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities. We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!  

How to apply? 

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.  

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have. 

What are you waiting for? Submit your application today and become part of the Sodexo family!