Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.
A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.
- Assist in the management of the day to day operation of Concierge, Porter and Valet services
- Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
- Provide regular training and development opportunities for the team
- Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
- Ensure public areas are clean and well presented with regular monitoring
- Ensure all incidents, inspections and discrepancies are recorded in duty logs.
