About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this position, you will be responsible for ensuring the successful fulfillment of customer requirements. Your responsibilities will encompass stakeholder engagement, project oversight, and the coordination of internal teams to achieve performance objectives and enhance processes.

Other responsibilities include:

• Build and maintain strong customer/partner relationships to enhance customer satisfaction throughout pre- and post-sales activities.
• Collaborate with CDC teams, harnessing their expertise when needed.
• Strengthen CDC's ties with key customers, their on-site teams, and their clients.
• Support contract delivery by meeting specified KPIs.
• Generate, refine, and furnish client reports while ensuring compliance with contracts.
• Review and prepare client reports for external distribution and assist clients in comprehending and addressing queries.
• Organise and oversee client monthly business reviews, quarterly operational and security audits, and other compliance activities.
• Coordinate managed services projects, including obtaining quotations from partners/suppliers and ensuring high-quality project delivery with client sign-off.
• Promptly address all client inquiries, ranging from operational concerns to project quote/proposal sourcing.
• Develop company policies and procedures to streamline the fulfillment of major customer requirements.

About you:

• Proven experience within a Service Delivery/Customer Success and/or Project Coordination capacity.
• Demonstrated expertise in managing services for larger scale clients.
• Strong leadership background and career progression in customer management.
• Proficiency in contract management, SLA reporting, problem-solving, and client relationship building.
• Work effectively with delivery leads to ensure consistent and clear communication on existing projects.
• Achieve client satisfaction, retention and growth targets as per account plan
• Competency in Microsoft Office suite, Microsoft Project toolsets and source code management.

Working Rights:

Due to the nature of the clients that CDC work with applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Join our team as an IT Operations Engineer, where you will play a pivotal role in delivering exceptional IT service management and support. As a key member, you'll contribute to maintaining our IT infrastructure, ensuring a seamless onboarding experience, and actively enhancing the security of our systems. This position requires a dynamic individual with proven experience in providing level 1 and 2 support, adeptness in managing cloud-based applications, and a strong commitment to customer service.

Your Day to Day

• Deliver comprehensive IT service management, support, and maintenance in a dynamic technology environment.

• Collaborate with the Digital team, vendors, and stakeholders to troubleshoot technical issues.
• Provide level 1 and 2 IT support for Mac and Windows devices.
• Maintain Google Workspace and Microsoft 365 environments.
• Manage incidents, requests, and problems in alignment with ITIL standards.
• Facilitate onboarding and offboarding processes, including equipment procurement and configuration.
• Contribute to software procurement, vendor management, and contractual reviews.
• Implement zero-touch end user device deployment and optimise network support.
• Identify and implement improvements to IT infrastructure.
• Actively monitor and ensure performance meets contractual service levels for IT vendors.
• Manage asset lifecycle and contribute to disaster recovery and business continuity planning.
• Deploy security-related tools, manage information security policies, and promote cybersecurity awareness.
• Assist with data archiving, DLP, data retention initiatives, and optimise mail security.
• Perform hardware and software patch and firmware management.

Your Skills

• 5+ years in a similar Technical Operations/Level 1 & 2 Support role in a medium-sized multi-site organisation.

• Exposure to wholesale distribution, eCommerce, and manufacturing environments preferred.

• Strong experience with a variety of cloud (SaaS) based business applications.

• ITIL certification is a plus.

• Strong problem-solving and troubleshooting abilities.

• Familiarity with cybersecurity risks, frameworks, best practices, and tools.
• Vendor management skills.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

The Telstra Team Leader is responsible for leading, coaching, and developing a team of Telstra Team Members. The TL’s role is to motivate and engage each team member to achieve both Business and Client objectives for Campaign & Customer Experience. This is achieved through creating a positive team environment underpinned by TSA’s values, setting clear expectations and targets for their team, and providing continuous coaching and feedback to enhance each team members capability.  

Your team members will play an integral role in executing TSAs purpose, and will prosper under your effective management and leadership. 

This is a great opportunity to contribute to the growth and expansion of TSAs brand and new activity. We’re looking for anyone who brings new ideas on how to best lead, and put these plans in action. 

You will be responsible for: 

• Creating a positive team environment and culture that reflects TSA’s values 
• Facilitating and implementing coaching actions and feedback to keep team members engaged and encouraged  
• Analyses and management of all performance to ensure ongoing success  
• Management of team members schedule adherence and productivity 
• Creating an ongoing team culture that reflects the TSA Way 

 

About the us
PTX Pty Ltd is a Post Tensioning design and installation specialist. With more than ten years of experience and trusted industry partners, we are ready to focus our expertise to accomplish your construction and architectural needs.
We offer design assistance from an early stage, through to full detail design and construct of post-tensioned structure to the Australian Standard. We specialise in commercial development, mid to large residential development, underground car park structure and luxury home development.
About the role
PTX is seeking multiple candidates to join our team as a Structural Engineer on a full-time basis. We are seeking a talented and motivated Structural Engineer to join our growing team. If you are passionate about shaping the future in construction industry and enjoy working in a collaborative environment, we want to hear from you.
Structural Engineer will be part of our design team and will be required to work onsite and in our office on most of our Building and Engineering projects. You will be required to conduct work onsite at a number of locations across Melbourne and nearby area.
Responsibilities
• Checking of design and RAM concept model
• Check PT and Reinforcement design prior to issuing to client for approval
• Review client’s requirements
• Perform load and stress analysis to ensure that the post-tensioned elements can withstand various loads and environmental conditions.
• Prepare detailed post-tensioning design drawings and specifications in accordance with industry codes and standards.
• Collaborate with architects, structural engineers, and other professionals to integrate post-tensioning into the overall design.
• Design the layout and configuration of post-tensioning tendons to optimize structural performance and minimize construction costs.
• Consider factors such as concrete placement, tendon anchorage locations, and compatibility with other building systems.
• Provide technical support during the construction phase, including reviewing shop drawings and responding to contractor inquiries.
• Monitor construction activities to ensure that tasks align with the design and safety standards.
• Ensure that the post-tensioned structures comply with local building codes and regulations.
• Maintain accurate records of all design calculations, drawings, specifications, and correspondence related to post-tensioning.
• Prepare documentation for project reports and record any design changes during construction.
• Identify and address any issues or problems that arise during the construction or operation of post-tensioned structures.
• Propose and implement solutions to rectify structural deficiencies or other issues.
• Prepare all certificate of compliance documentation.
Skills/ Experience/ Qualifications
• A bachelor’s degree in civil engineering
• Master of structural engineering (or related)
• At least 2+ years’ experience in structural design
• Knowledge in Engineering software such as RAM, AutoCAD, Bluebeam.
• Moderate computer skills.
• Understanding of structural design concept with respect to constructability
• Communicate engineering issues to client and site personnel
• Strong knowledge of AS3600 and other relevant guidelines
• Contributes to building a positive team spirit
• Ability to articulate thoughts into clear and concise written and verbal communication.
• Professionalism and confidence when dealing with clients and other external parties.
• Strong time management skills with the ability to work toward strict deadlines and mitigate delays

Salary and Benefits
• $ 60,000- $ 100,000 per annual (exclusive superannuation)
• Professional development opportunities.
• Flexible work schedule.
• On-site travel expenses.

How to Apply
If this role sounds like you, please submit your CV and a cover letter to [email protected]

About the us
PTX Pty Ltd is a Post Tensioning design and installation specialist. With more than ten years of experience and trusted industry partners, we are ready to focus our expertise to accomplish your construction and architectural needs.
We offer design assistance from an early stage, through to full detail design and construct of post-tensioned structure to the Australian Standard. We specialise in commercial development, mid to large residential development, underground car park structure and luxury home development.
About the role
PTX is seeking multiple candidates to join our team as a Civil Engineer on a full-time basis. We are seeking a talented and motivated Civil Engineer to join our growing team. If you are passionate about shaping the future in construction industry and enjoy working in a collaborative environment, we want to hear from you.
Civil Engineer will be part of our site management team and will be required to work onsite and in our office on most of our Building and Engineering projects. You will be required to conduct work onsite at a number of locations across Melbourne and nearby areas.
Responsibilities
• Plan project schedule and assign to subcontractor
• Report site issue to Design Engineer and Engineering Manager
• Assist Senior Engineer with current project and report to senior engineer
• Assist with client’s administrative requirements
• Assist Design Engineer with current project and report to Engineering Manager
• Assist Design department with obtain external certification
• Assist Design department with provide Building Surveyor with relevant documentation
• Assist Design department with handling of documentation on platforms such as Aconex and Procore.
• Assist Design department with checking of extensions and confirmation.
• Manger purchases and orders of materials for all live projects
• Manager logistics for all live projects
• Checking and approving of invoices from suppliers for all live projects
• Assist Design department in obtaining relevant requirement for engineering registration.
Skills/ Experience/ Qualifications
• A bachelor’s degree in civil engineering
• At least 2+ years’ experience in civil design
• Knowledge in Engineering software such as RAM, AutoCAD, Bluebeam.
• Moderate computer skills.
• Customer service
• Great understanding of engineering, construction and architects design as well as construction process.
• Great communication and coordination skill
• Able to attend and participate in team / divisional activities, meetings, and day to day work activities demonstrating respect and consideration for individuals and their experiences and expertise;
• Communicate constructively to other team members and/ or company employees
• Good understand of logistics and stock management
• Able to be aware of and communicate to other employees and to the business, opportunities for improvement in processes, practices or procedures;
• Actively work with and support other team members and/or company employees to achieve business goals;
• Having ethical responsibility to self, team members and customers.

Salary and Benefits
• $ 60,000- $ 100,000 per annual (exclusive superannuation)
• Professional development opportunities.
• Flexible work schedule.
• On-site travel expenses.

How to Apply
If this role sounds like you, please submit your CV and a cover letter to [email protected]

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.