Join our dynamic team at Bowen Stockroom Solutions and play a key role in driving sales and maintaining exceptional customer relationships. As a Sales and Customer Service Representative, you will contribute to the success of our sales division by providing expert phone consultations, creating comprehensive project quotes, and collaborating with our design team. Additionally, you will be the internal contact for our subcontracted design team, ready to step in during peak periods or emergencies.
Responsibilities:
- Conduct accurate estimating and quoting for stockroom projects.
- Manage the end-to-end processing of incoming orders through to operations.
- Collaborate with the Design team to deliver top-quality designs.
- Provide backup support for design team members during peak periods or emergencies.
- Assist in maintaining the online order platform.
- Receive and promptly respond to incoming inquiries.
- Liaise with the design team to present clients with innovative design concepts.
- Actively participate in team meetings and weekly sales meetings.
- Proficient in general computing skills.
- Experience in estimating, phone sales, and sales support.
- Ability to deliver a prompt and efficient quoting service.
- Proficiency in CAD (advantageous but not necessary).
- Commitment to providing superior customer service and being a valued supplier to our customers.
- Experience in liaising with suppliers and obtaining quotations.
- Develop an in-depth technical knowledge and understanding of our product range.
- Proven ability to efficiently win, process, manage, and complete all jobs with zero errors.
- Meaningful and challenging work
- Ongoing professional development tailored to you a sales career path
- Competitive remuneration package
- Innovative culture & growth-focused team
If you are a motivated individual with a passion for sales and customer service, we invite you to join our team and contribute to the continued success of Bowen Stockroom Solutions.
