LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

As a Client Success Coordinator, you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

In this high-impact role, you’ll work alongside talented colleagues and supportive leaders to help you succeed. You will receive both formal and on-the-job training to give you a strong understanding of how to create an excellent client experience, as well as to upskill you on the legal and commercial needs of small and medium-sized businesses.

This opportunity is ideal for an entry-level or early career professional with prior experience in customer service (including retail or hospitality) or an account executive style role. It’s the perfect launch pad for a long term career in client success or sales!

Key Responsibilities

• Act as the first point of contact when members contact LegalVision with questions regarding their membership, including how to use our client portal, from password reminders to how to engage the legal team, to billing queries and more. 
• Respond to hold and cancellation requests, and escalate as required.
• Proactively contact members who are not making use of their membership on a regular basis and encourage them to schedule a planning session with our legal team.
• Contribute content to our Knowledge Base to support our members to better self-help. 
• Identify trends in support requests, and share insights and feedback to the Head of Client Success to improve the overall member experience.
• Maintain our CRM to ensure all interactions with members are recorded, to enable accurate reporting and analysis.

The Ideal Candidate

• Experienced in customer service/account management: You have six to 12 months of experience working in a customer service or account management role, and are excited to pursue a career in this area. 
• Passionate about helping clients: You have excellent client service focus and the ability to problem-solve when required. You’re dedicated to creating experiences that exceed client expectations.
• Personable, empathetic and understanding: A friendly and professional demeanour will get you far as this role will be client-facing.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.

The Perks

• Fast-paced environment with exciting progression opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

The Collecting Group is a true disruptor, offering high-quality ‘curated collectibles’ from around the globe, curated by specialists in their subject matter. It has headquarters in London, and offices in Munich, Sydney and Stockholm, as well as a strategic partnership in the UAE.

Collecting Cars, which launched in 2019, offers buyers and sellers a new way to transact online. It enables a much faster route to market than traditional auctions as well as dramatically reducing the costs involved, charging zero fees to the seller.

Launched in 2021 with the same principles of ‘lean’ auctions that are fast to list and sell, the Watch Collecting platform brought new energy to this enthusiast market.

The Collecting Group is now a team of 100+ around the world and we have exciting growth plans with new product extensions and new market entry ambitions.

Our growth is dependent on uniting skilled talent and innovative technology to deliver the best service for our users, and we are always looking for forward thinking, diligent and motivated individuals to join us.

The Opportunity

You’ll be joining a growing, diverse team that’s currently disrupting the traditional way vehicles are auctioned. As the Sales and Marketing Coordinator you’ll play a crucial role in assisting the team with their day-to-day sales activities, helping identify new opportunities and establishing new, improved ways of working.

Whilst ensuring your team are operating as efficiently and effectively as possible, you'll also have the opportunity to work closely with the global marketing team to oversee the organisation of local events within the community. Leaning on your can-do attitude and social media skills, you'll support local campaigns for paid social, implementing local initiatives to drive enquiries, bids and registrations.

This is an exciting time to join Collecting Cars, as we continue to grow across APAC and head towards our aspirations as the home of the collector.

• You ideally have experience within or exposure to a sales team, and understand how business development tasks are linked to company growth
• You're familiar with a CRM (Salesforce preferred), and have an interest in improving processes to aid team performance
• Social media - you're familiar with multiple platforms (inc Instagram and Facebook), and have an interest in learning how to engage an audience to support business growth
• Community - you're comfortable building relationships with external partners, and have an interest in bringing like-minded people together
• You're comfortable in a team-based setting, and able to communicate with, present to and influence others effectively
• A keen interest in cars of all genres and eras, and knowledge of the collectible car market is highly advantageous
• Prior experience within a fast-paced, scaling business is also preferred, but not mandatory

This role is based out of our Sydney based office, Mon - Fri. Current Australian work rights are required.

We have an exciting opportunity available for Business Support roles in our team in Sydney. We will provide full training so if you are looking to start your career in the customer service space then look no further!

We do require the successful candidate to be based in Sydney This is a full-time position.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling pest services for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate must possess:

• Experience working in customer service or call center environments (essential)
• This is an office-based role so you must be based in Sydney
• Previous experience in phone sales and converting inquiries into sales
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.

Perks and benefits

• Strong work life balance culture.
• Employee Assistance Program (EAP)
• Discounted Pest Services
• Employee Referral Program
• Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

• Full Time Permanent position in located in Moore Park  
• Join one of Australia's most trusted importers and wholesalers of bulk food products nationwide.  
• We are a small yet efficient group with a national and international reach. 

About Us 

Since 2009, Impulse Trading has grown to become one of the most trusted importers and wholesalers of bulk food products nationwide. We strive to be at the forefront of emerging food trends and provide Australian businesses with access to some of the world's finest food products and ingredients. Our company boasts a strong team of specialists in procurement, sales, logistics, administration, and quality assurance. With a passion for supply chain management, we have forged robust relationships within the industry. 

This stable network allows us to maintain a steady supply of products, including conventional and organic quinoa and quinoa-derived products, as well as cacao, chia, hemp, various rices, and whole grains. We possess the capability to deliver mixed pallets through to full container loads and can efficiently manage stock for just-in-time delivery. 

Our business culture is goal-focused and team-oriented, where our success is intrinsically tied to the achievements of the team. 
 

About the Opportunity 

In this role, you will join a collaborative and supportive sales team where you will provide daily administrative support for our National Account Managers and Sales Director .You'll be responsible for nurturing and maintaining strong relationships with within a designated client portfolios. From engaging with large food corporations to supporting small family-run businesses, you'll gain valuable experience understanding unique needs and creating pathways for success. You'll ensure client satisfaction and seamless order delivery. This is an excellent opportunity to collaborate with a diverse range of clients and contribute to the growth of our business.  

Key Responsibilities: 

• Act as the primary contact for your assigned client portfolio, addressing inquiries, resolving issues, providing updates, and gathering feedback regularly. 
• Ensure the timely and successful delivery of solutions according to customer needs and objectives, and work collaboratively with internal technical resources where required.
• Educate customers on the features, benefits, and applications of our product. 
• Maintain customer forecasts to ensure purchase plans are aligned with customer demand. 
• Prepare scheduled reporting on account status.
• Identify opportunities to upsell and cross-sell products based on client needs and market trends. 
• Collaborate closely with the Sales Director and sales team to develop and execute strategies to expand the customer base.

About You - Our Ideal Candidate 

• We are a small business and team and therefore, every new colleague needs to fully embrace our values, purpose, culture and come with a proactive and hands-on mentality. 
• Proven track record of minimum 2 years in sales, business development, or account management ideally within the bulk food products or a related industry. 
• Excellent communication skills. 
• Proficiency in CRM software and Microsoft Office suite. 
• Self-motivated with a results-driven mindset. 
• Ability to thrive in a fast-paced, dynamic environment. 
• Strong problem-solving skills and a customer-focused approach. 

How to Apply 

If you are ready to take on an exciting challenge and have a passion for sales and relationship building, we want to hear from you. Apply now by submitting your resume and a cover letter detailing your relevant experience and explaining why you're the perfect fit for this role. Join us in shaping the future of our business! 
 

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic IT Support Coordinator to join our high performing infrastructure IT team. Working closely with the Service Delivery Manager and wider Support team, you will be involved in ensuring that The Missing Link’s services are delivered reliably and efficiently, and align with client needs and commercial agreements. You will be provided with ongoing support, training and development to thrive and succeed in the role.

Key Responsibilities:

Service Delivery Coordination

• Service transition

• IT Service Management (iTiL)
• Create and modify Managed Service agreements in ConnectWise.
• Provide technical team guidance on SmartSERVICES inclusions and exclusions.
• Assist in monthly project billing for Service Desk projects incl. build and deploys.
• Liaise with Sales and Solutions teams to coordinate ad-hoc technical work / Work Orders.

Team Administration

• Actively maintain the accuracy and completeness of Agreements, Configuration items, Risk Registers. Action Registers, Service Catalogue.
• Assist in maintaining asset register and updating asset processes.
• ConnectWise related administration tasks including creating and updating recurring tickets to support delivery of managed services.
• Assist with resource coordination including shift and on-call rosters, payroll updates.
• Collaborate with cross-functional teams, including sales, operations, and finance, to contribute towards areas where processes can be optimized.

• Proven experience in Service Delivery or related area.

• Local experience engaging and interacting with various level of business stakeholders.
• Excellent communication, interpersonal skills, and the ability to collaborate effectively with cross-functional teams. 
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies.
• Proficiency in using relevant software applications, such as ConnectWise.
• Strong attention to detail and organisational skills and ability to manage multiple deadlines simultaneously. 
• Ability to build and maintain strong relationships with internal and external stakeholders. 
• Ability to work well in a fast-paced environment.
• Ability to work autonomously and proactively.
• Experience working in an ITIL/ITSM framework and certification in ITIL.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are seeking an enthusiastic Operations Coordinator to join our Operations team! Reporting to the Customer Success Manager – Operations, this role is responsible for coordinating deliveries of multi-functional devices and printers. Working closely with our logistics partners, account managers, supply chain and service teams, this role will ensure that customer expectations can be met in the timeframe provided, contributing to the overall customer experience and satisfaction.

• Efficiently plan, schedule, and coordinate deliveries to meet customer requirements.
• Verify product availability and coordinate with the inventory team to maintain accurate stock levels.
• Provide timely updates to customers and sales team regarding delivery status and any potential delays.
• Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring overall customer satisfaction.
• Maintain accurate SAP details of deliveries, including customer notes on order, delivery confirmations, and customer feedback.
• Collaborate with the national warehouse, state workshop, logistics, and service teams to streamline delivery processes.
• Actively participate in process improvement initiatives to enhance delivery efficiency and effectiveness.

Who are we looking for?

• Previous experience in logistics, delivery coordination, or a related field.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in using delivery tracking systems and related software.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic work environment.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.