About Our Client: 

• Our client is a pioneer in the new clinical research and RWE world that puts patients at the heart of the healthcare ecosystem.
• Through a recent acquisition with a company that is equally passionate about the importance of patient empowerment and engagement in healthcare transformation, they are on the path of merging biopharma, medical, and digital technology development with medical care using patient data.
• With its unparalleled technology and data capabilities that deliver the full spectrum of patient-centric services that help providers, payers and suppliers uncover opportunities, accelerate innovation, and improve outcomes for patients.

About the Role:

Client Relationship Manager

• Develop and maintain strong relationships with clients and potential clients
• Generate new business opportunities with support from the Marketing team
• Utilise CRM tools to track and manage client interactions and opportunities
• Set up specific commercial actions, participate in congresses, conferences or customer meetings
• Prepare, present, and follow up on service offers, proposals, and quotes
• Negotiate contracts and work with internal teams to ensure smooth order processing
• Address client concerns and resolve any issues or escalations
• Foster and manage key partnerships, including overseeing global actions for major accounts in order to set up privileged partnerships (through MSA (Master Service Agreement), prices lists, Governance plan).
• Track and report on performance to assess success and areas for improvement

Study Manager:

• Lead project delivery by coordinating effectively with both external (Sponsors, CROs, Investigators) and internal (Data Management, Logistics, Quality Assurance) stakeholders
• Plan and monitor project timelines, deliverables, and budgets while managing associated risks
• Address and resolve customer complaints and scope changes in projects
• Provide regular updates and insights to internal teams and sponsors to ensure alignment and project success. 

More Information: 

• Permanent full-time role
• Start date: ASAP
• Location: Sydney, Australia
• Working arrangement: hybrid of 3 office days and 2 WFH

• Must have full- working rights in Australia!
• Bachelor Degree or equivalent, in International Business or in Chemistry
• At least 2-3 years of experience in customer-fronting sales experience
• Experienced in B2B Sales activity from identifying the potential customers, making sales call plan and appointments, delivering sales calls and sales pitch, finding solutions for the customers, following up customers
• Excellent communication skills
• Good negotiation skills, with a grasp of the legal issues associated with contracts

The Clarence Hotel Sydney has a highly desirable opportunity for a dynamic Sales & Marketing Manager who would thrive on the challenge of a hotel opening and create an identity on Clarence to make a mark on Sydney. Could this be you?

As our Sales and Marketing Manager, you would be at the forefront of bringing the distinctive Handwritten brand to life as well as:

• Developing and executing innovative sales and marketing strategies that not only meet but exceed revenue targets.
• Leading and inspiring a team of dedicated sales and marketing professionals, whilst fostering high performance and productivity.
• Take charging of our digital marketing efforts, including social media management and SEO optimization. Craft engaging content, manage online advertising campaigns, and leverage social media platforms to enhance our brand's online presence.
• Identify and nurture relationships with key clients, corporate partners, and travel agencies to foster loyalty and growth.
• Being market savvy by keeping a keen eye on market trends, competitor activities, and guest feedback to adapt strategies for continued success.
• Collaborating seamlessly with other hotel departments to ensure a cohesive guest experience and maximize revenue opportunities.
• Showcasing your event mastery by overseeing the planning and execution of events, promotions, and marketing campaigns to elevate our brand presence.
• Preparing and presenting insightful reports on sales and marketing performance to senior management.

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role 

Reporting to the Head of Corporate Australia, you will be an integral part of the Australian Corporate Sales Team and the main purpose of this role will be to acquire and on-board quality new relationships, delivering new customers to a well-established Senior Account Team.

Playing an important part in driving and expanding the revenue streams and customer base, a successful Business Development Manager will be well placed to outline the OFX service to prospective clients, source new leads and secure opportunities.

What you do 

The role consists of qualifying prospects, driving awareness and consideration of OFX’s value proposition and pitching payment solutions (FX, multi-currency cards, spend and expense management and AP automation) to large Corporate Businesses.

• Present and explain OFX’s valuable proposition, products, and services to partner with potential customers.
• Grow new revenue for the Australian business by establishing new clients. You will be assigned an annual target with quarterly milestones.
• Actively engage and lead prospects through the pipeline and grow through to matured revenue generating accounts.
• Collaborate with OFX’s broader operations team to stay updated with new and existing compliance regulations, legal adjustments, product advancements and distribution channels.
• Attend industry functions, such as association events and conferences; provide feedback and information on market and creative trends.
• Intelligently researching, identifying, and tracking new leads and opportunities.
• Develop and execute sales strategies to help us reach our product and commercial objectives.