As Procore embarks on the next phase of growth we are looking for a Sales Development Manager that will lead a team of SDRs to help win the Enterprise segment in ANZ. You will partner cross functionally to execute a successful enterprise prospecting strategy that delivers quality pipeline to our team of Account Executives. Implementing industry specific Sales Plays that target the different sub verticals will be key to ensuring a scalable pipeline strategy across our ANZ enterprise territory. 

This position will report to the Director, Sales Development and will be based in our Sydney office. 

What you’ll do:

• Lead a small team of Sales Development Representatives (SDRs) to generate high quality sales opportunities that result in Closed Won ARR for Procore in region. 
•  Collaborate cross functionally with our enterprise selling team consisting of Sales Director, Account Executives, Solution Engineering, Customer Success, Marketing & Product Specialists 
• Conduct regular coaching sessions with SDRs to elevate their mastery in SDR & career progression to future roles 
• Exceed quarterly team quotas for pipeline & ARR and provide timely and accurate forecasts to Sales and SDR Leadership
•  Provide training and support to the SDR team to better understand the Sales Development role, Procore’s products (industry, market, proposition), and best practices for outbound prospecting in enterprise.
• Educate & inspire SDRs to build a career in tech and Procore
• Implement optimisation initiatives that lead to productivity and efficiency gains across sales stage conversions, average sales price, sales cycle & close rates
• Work with other SDR Managers, SDR Director & Sales Coach in region to achieve mutual success for ANZ.

What we're looking for:

• Individual with high standards who strives for excellence & mastery
• Strong communicator with presence to build trust cross functionally
• Values alignment to Openness, Optimism and Ownership 
• 2+ years experience in winning the enterprise segment/developing enterprise GTM
•  3+ years Management experience with demonstrable success in hiring, developing & promoting early career professionals 
• Willingness to lead from the office 3-4 Days Week

Primary Details Time Type: Full time Worker Type: Employee Direct/Claims Procurement Category Manager Location: Sydney or Perth preferred, open to other locations Type: Permanent, full time The opportunity This role provides a terrific opportunity for an ambitious and skilled procurement professional to deliver outstanding claims supply chain solutions that directly impact our customers. We are looking for someone with energy and a large capacity to deliver an ambitious program of work including reviews of existing models together with piloting new initiatives that ultimately serve QBE customers at claim time through a best-in-class and modern Motor supply chain. The role involves primary management of the Motor Claims supply chain across our AUSPAC Division by delivering end to end procurement category management of various sub-categories, supplier relationship management and sustainability, working closely with Motor Claims, Strategy and Supply Chain teams to deliver customer-centric models and solutions that provide value to QBE. Your new role Lead and support various procurement categories and projects across the Motor Claims supply chain (addressable spend ~$250M), including but not limited to delivering commercial benefits and an outstanding customer experience at claim time. Collaborate with stakeholders to develop category strategies across Motor, bringing outside market intelligence into AUSPAC Claims Support Motor Supply chain with best-practice SRM (supplier management) to ensure pro-active management of suppliers that delivers ongoing value and supports partnership throughout the contract lifecycle. Work with Motor Strategy to pilot new and innovative supply chain solutions and support Motor Claims in delivering a more digitised and seamless claims experience for customers Explore opportunities and work to embed practical initiatives that build sustainability within the Motor Supply Chain Work closely with key stakeholders within the business to ensure that QBE's Claims requirements are understood and met as part of any procurement initiative. About you Strong background and experience in end-to-end procurement, insurance industry experience advantageous (but not essential) Experience with direct category management advantageous (but not essential) Analytical thinker with the ability to manage multiple projects of varying complexity Confident and persuasive communicator, able to engage effectively with various stakeholders, including senior Claims management Ability to influence and collaborate effectively, including with risk and compliance support teams provide a fresh set of eyes against the market, offering new insights and perspectives About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Manager; Compliance Advice - 12 Month Fixed-Term Contract The opportunity Join a high-performing, dynamic team Flexible (Sydney or Melbourne) 12 Month Fixed-Term Contract Your new role We are looking for a talented individual to join our Compliance team in QBE AUSPAC in a role of a Manager, Compliance Advice to provide strategic compliance support to our business. Reporting to the Senior Manager, Compliance Advice Breaches you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to undertake assessments of breaches of law, whilst managing compliance activities. Other responsibilities include: Oversight of breaches being appropriately identified, investigated, and reported and ensure timely corrective action is taken when breaches are detected Identify all appropriate external regulatory and compliance frameworks relevant to financial services and apply or implement as relevant to facilitate compliance of breach reporting obligations Take ownership and leadership to successfully implement change in compliance related matters Oversight of local compliance requirements, policies, and internal guidelines Delivering elements of the compliance strategy and plan and supporting Senior Managers Compliance Advice Breaches to achieve positive results for the business in line with strategy and business plans. Proactively inputting to the strategy for the AUSPAC compliance advice team, performing and completing sufficient planning of assigned objectives to ensure appropriate risk management and coordinated approach for initiatives; Providing compliance advice to ensure QBE meets it's compliance and conduct obligations; Proactively managing QBE's regulatory risk by providing advice that is consistent with regulator and ombudsman expectations About you Your story will include strong people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for breach advising, a strong regulatory understanding, with the ability to form insights, with at least 4 years experience in a compliance or risk management role within the financial services or general insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations will be highly regarded Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in business, commerce or equivalent About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications close: {Tuesday 30th January}, 11.55pm AEST/AEDT Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent The opportunity Uplift and enhance the risk maturity of Group Investments and Group Treasury teams on a global scale. Your new role Join an exhilarating journey with the Global Investments & Treasury Risk and Governance Team at QBE. We are seeking a dynamic Manager to contribute to the strategic landscape of risk management for Group Investments (GI) and Group Treasury (GT). Reporting directly to the Head of Risk and Governance, you will play a pivotal role in enhancing the maturity of risk culture and fortifying the risk management framework. Lead Line 1 risk and governance forums, steering 3LoD meetings. Oversee GI and GT policies, ensuring compliance with Governing Document Management Standard. Serve as the primary contact for GI and GT, liaising with line 2 risk, internal audit, and external audit. Advise on authorities and governance paths for investment and treasury transactions. Evaluate operational risk for new initiatives, conducting due diligence. Execute Risk and Control Self-Assessments (RCSAs) and implement Third-Party Risk Management Policies. Your story so far To be successful as a Manager, Operational Risk & Governance, Investments & Treasury you will have proven experience with developing and implementing effective policies and practices. With a collaborative style and approach, you will bring senior leaders and all levels within GI and GT on the journey to integrate of Investments & Treasury risk activities and further uplift the current level risk maturity from embedded to self-sustaining. Professional qualifications such as audit, CA/CPA, CPRM, or relevant certifications. Proven experience in developing and implementing effective policies and practices. Relevant work experience in risk management and/or compliance, preferably in the financial services industry or global investment and treasury businesses. Expertise in conducting operational risk/control environment reviews and analyses. Hands-on experience with Enterprise Risk Management (ERM) systems, preferably RSA Archer. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: 12 month fixed term contract The opportunity Reporting to the General Manager, Organisational Development and Employee Experience (ODEX), your primary role will be to partner with the Global Learning & Leadership Team in the design and development of the AUSPAC QBE (and Home Market) Learning and Leadership agenda. You will also lead a team of three consultants in the implementation of same. As the AUSPAC Division has recently commenced a significant transformation journey, there is opportunity and need to revisit and reset QBE's learning and leadership agendas to enable the continued growth of our people and business with an emphasis on investing in our leadership and people capabilities for today and tomorrow. Your new role This role is responsible for leading the Home Market approach to Learning & Leadership Development. This will be done by designing and implementing learning and leadership strategy and solutions across AUSPAC and Home Market. Your other primary responsibilities include: Build the professional development & leadership capability of our people, with a balance between current state needs and future state aspirations. Partner closely with the Global Talent Team, People Business Partnering, Talent Team and other key stakeholders to understand the learning and leadership needs of the employees of AUSPAC/Home Market and use these insights to inform our Learning for All and other core leadership offerings. Manage the Learning & Leadership Team (x3). Lead the local embedment of the QBE Leadership Attributes across the employee life cycle. Set local Leadership 360 tool strategy and governance (and debrief certification where appropriate) across home market. Engage and manage other learning and leadership tools and capability solutions as required. Identify and plan investment from ODEX budget to deliver against annual People Plan. Effective vendor management. About you To be successful as the Senior Manager - Leadership & Learning you will have: Understanding and application of adult learning approaches and human centered design Strong project management skills Strong relationship management and influencing skills - ability to interact at an executive/strategic level Strong consulting, negotiation and facilitation skills A commercially focused and pragmatic approach to delivery of leadership and learning solutions Experience in consulting and delivery of leadership and learning solutions Demonstrated business partnering/internal consulting experience Experience in fast moving complex matrix structures Understanding of an experience in deploying digital first learning solutions Strong knowledge of adult learning and instructional design principles About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Open and flexible Type: Permanent, full time position The opportunity A unique opportunity has arisen for a well experienced insurance professional to join QBE Insurance in the role of Actuarial Senior Manager, Reserving Platform and Process Optimisation . In this role you will be responsibility for ensuring the performance, sustainability and effectiveness of AUSPAC's reserving platform, and will support the Chief Reserving Actuary to develop and execute a range of initiatives to enhance Actuarial team capability and performance. On a regular basis, this role will require you to: Liaise with Heads of reserving to design the end to end reserving process, and vision for the reserving platform and Actuarial team capability Aligned to the longer term vision for the reserving platform, develop and prioritise a list of enhancements, and lead delivery of these Day to day lead the platform vendor relationship, supporting the Chief Reserving Actuary to manage the overall relationship and ensure high quality services are delivered Lead a team to support ongoing platform performance, liaising with the software vendor, QBE IT and reserving teams to ensure smooth operation of the software Support the Chief Reserving Actuary in developing and delivering data and process optimisation initiatives spanning the AUSPAC Actuarial Team Liaise with Strategic Finance to develop a list of continuous improvement initiatives, and oversea delivery of these initiatives About you Proven ability and drive to lead and implement change initiatives within an organization. Demonstrated experience engaging effectively with team members at all levels. Strong technical skills with a background in one or more of Actuarial, Analytics or Data, with a preference for general insurance reserving experience Demonstrated capability to develop and deliver projects or programs of work Ability to present effectively and strong relationship-building skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

• Boutique Human Resources Practice
• Client focused, open, fun and collaborative culture
• Opportunity to work directly with the Managing Director
• Location: Darlinghurst Location (Hyde Park)
• & flexible working options available
• Salary: Commensurate with experience
• Working Status: Must be an Australian citizen or hold permanent residency

 

OUR COMPANY

Partale is a client focused Human Resources Practice founded in 2020. We love our clients and value the importance of understanding their businesses and goals so we can effectively partner with them.

 

We believe strong human resources practices combined with the right HR advice enables businesses to grow and navigate challenging times. We provide a breadth of HR services which are tailored to suit the needs of our wide variety of clients. We are building a team of strong HR professionals and we collaborate with high quality external partners to deliver specialist services.

 

THE OPPORTUNITY

You will play a critical role in supporting Partale’s continued growth as you partner with our clients to understand their business and provide tailored HR services which make commercial sense. Our clients sit across many industries such as Financial Services; Property; Technology; Professional Services; Public Relations; Retail; Health; Energy; and the Non-For-Profit sector.

 

You will build lasting positive relationships with our clients and look for opportunities to further service them directly or by working with our partners. This includes seeking opportunities to build new business.

 

As a Senior team member you will be instrumental in delivering client outcomes across the following areas: advising on employment conditions and practices; recruitment and onboarding; employment conditions and relations; policy and procedures; performance and reward; remuneration and benefits; learning, capability and organisational design; culture and values; talent management; diversity and inclusion; engagement; leadership development; and wellbeing.

 

REQUIREMENTS

• Minimum of 7 years human resources experience
• Naturally customer focused and proactive to support our clients
• Be open, authentic and honest to uphold our values
• Strong experience in talent acquisition, performance, and reward
• Experience in partnering and advising businesses in core areas of Australian employment relations, including award interpretation
• Experience is partnering, advising and delivering outcomes across a variety of people and culture matters.
• A passion for developing relationships and working with others
• Strong levels of initiative and ownership to deliver outcomes which are in the best interests of our clients
• Strong attention to detail and the ability to manage changing priorities and juggling multiple projects
• An enthusiastic and positive approach to life and work.

 

This is an exciting time to join Partale as you can personally contribute to the growth, culture and success of this growing firm. If you are nimble, smart and thrive on continual development opportunities this role is for you!

 

HOW TO JOIN US

If this sounds like the perfect role for you, we would love to hear from you. Please apply using your LinkedIn profile and include a cover letter and CV sharing why you would be great for this opportunity.

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street's asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives. The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia. This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology. Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street's advocate in industry forums, showcase State Street's thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills Education & Preferred Qualifications Bachelor's degree in Business, Finance, Computer Science, or a related field. Experienced talent with deep subject matter expertise in accounting, fund administration and regulatory reporting in Australia Worked in Product organisations in previous roles About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

BI Test Manager opportunity on a contract basis BI Test Manager Your new company Hays has partnered with a leading Australian Telco company who is currently looking for a BI Test Manager to join their team on an initial 6-month contract. Your new role We are actively searching for an adept Test Manager to play a crucial role in our dynamic team within a fast-paced environment. The ideal candidate should showcase a successful history of concurrently managing multiple testing projects, proficient vendor management, and ensuring the effective execution of all testing activities to meet project timelines and uphold quality standards. What you'll need to succeed 8+ years of hands-on experience as a Test Manager. 5+ years of experience working in BI projects Extensive experience in a multivendor environment. Telco experience is highly desirable. What you'll get in return Opportunity to work on cutting edge technologies and solutions Sydney based office with flex options Great rate and excellent work culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Camila Ruiz Recruiting experts in Technology E: [email protected] #2840961

Position Description Position Title: Client Relationship Manager Location: Sydney, Australia Reports To: Client Partner Direct Reports: 0 Position Summary: About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build and run stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and is ranked among the top performing and fastest growing technology companies in the world. In Asia Pacific (APAC), Cognizant has strong presence in key growth markets including Australia, New Zealand, Singapore, India, Thailand, Malaysia, Japan, China, Hong Kong, UAE, Saudi. It has grown rapidly in these regions and is now poised for exponential expansion. We are now seeking entrepreneurial leaders with a trail blazing track record of growth to fuel the next stage of Cognizant's growth ambitions in Australia. Our Culture Your passion, integrity, creativity, and experience are integral to Cognizant's success in Australia. You will be welcomed into a dynamic and expanding global professional services leader in Technology, IT and Business Consulting. We take pride in our partnership with our clients, so your ability to bring our unique value proposition to customers, add value, and provide exceptional client experienced will be fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse, and inclusive work environment. As a truly global company, we foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. Job Summary: Client Relationship Managers (CRMs) are key contributors to the market and commercial side of Cognizant's Business. CRMs work with Client Partners and Industry Leads and act as business owners for assigned accounts, managing the day-to-day activities and the P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. This role will have responsibility for pursuing a set BFSI portfolio in Australia. The scope of the portfolio includes a cornerstone Big 4 bank, with potential for new account inclusions as the role progresses & Cognizant grows. The CRM is a key client facing role for Cognizant responsible for creating a positive client experience at all levels of the client organisation, including executives and senior management. The role requires significant commitment, sales and business acumen, leadership qualities, and motivation to perform well. Responsibilities: Account Growth: Proactive Selling: Identify, create, and close new business opportunities through understanding of technology, operations, consulting, and business positioning. RFP Response: Understand customer industry trends and challenges to deliver tailored proposals. Continuous Engagement: Maintain client relationships through networking and regular meetings (coffees, lunches, events.) Health Checks of Current Portfolio: Review performance and address issues as/before they arise Fulfillment & Demand Management: Orchestrating Customer Practices/Service Lines-Delivery for Fulfilling Demand: Ensure that resource allocation aligns with customer needs and orchestrate internal practices/service lines in delivery to fulfil demand. Responding to staffing needs : Understand the nature of staffing requirements, engage respective Service Lines for scoping and sizing, negotiate with customer on team composition (onsite-offshore, seniority etc.) to ensure successful delivery while meeting/exceeding billing rate targets. Relationship Management: Continuous Engagement: Maintain relationships through meetings, coffees, lunches, events. Health Checks of Current Portfolio: Review performance and address issues. This involves reviewing performance and addressing issues. Governance: Participate in formal governance meetings. This involves participating in formal governance meetings. Escalation Resolution: Be the point of contact for any escalations. This involves being the point of contact for any escalations. Sales Operations: Client Profitability Management: Manage portfolio CP engagement and track improvements. This involves managing portfolio CP engagement and tracking improvements. Invoicing & Accounts Receivables: Ensure timely generation and payment of invoices. Revenue Forecasting: Provide accurate internal revenue forecasting. This involves providing accurate internal revenue forecasting. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 25 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Primary Details Time Type: Full time Worker Type: Employee Compliance Manager Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 1st February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity We are looking for a talented individual to join our compliance team in QBE AUSPAC in a role of Compliance Manager to provide strategic compliance support to our business. Reporting to the General Manager of Technical Compliance, you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to advise them on their compliance obligations, whilst managing compliance activities. Other responsibilities include: Develop, implement and maintain an Obligations Register that is designed to meet QBE's needs Plan and manage the implementation of relevant compliance policies and procedures Develop and implement effective education, training and awareness program for compliance Ensure that the business complies with management directives, compliance and governance requirements across QBE's internal rules, guidelines and policies Drive and monitor compliance across statutory and regulatory requirements Provide timely compliance advice and solutions to the business on statutory and regulatory requirements Promote a compliant and customer focused culture Your story so far Your story will include people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for implementing and maintaining obligations, a strong regulatory understanding, with the ability to form insights, with at least 4 years' experience in a compliance or risk management role, managing obligations within the financial services or insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in Law or equivalent will be highly regarded We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development of international airports to site based construction of individual buildings, or the largest rail infrastructure projects in the country. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

The main purpose of the project manager is to optimise project success by delivering against agreed project objectives. Our project managers see the value in agreeing from the outset ‘what good looks like’ and take pride in ensuring alignment to this as the project progresses. Some of the key specifications we attribute to the purpose include:

• Taking responsibility for effectively and efficiently leading a project or suite of projects.
• Employing proven project management experience to plan, monitor and document tasks throughout a project
• Identifying and managing the resources necessary to support project execution, including leading and motivating people to ‘bring out the best in everyone’
• Putting safety at the heart of project delivery. As the number one priority for our clients, safety in construction comes first, always. 
• Fostering a collaborative and communicative project culture.
• Day-to-day management of projects through the complete life cycle, including successfully implementing from initiation through deployment and handover into operations.
• Working and leading within a multi-disciplinary team of professionals to deliver targeted project outcomes
• Proven ability to own and manage key functional aspects within the project, including: scope, risk, cost, schedule and quality.
• Managing different forms of contract, including ensuring compliance with contract terms in delivery of the works for consultants and contractors, processing of payments, managing change.  
• Employ a sound understanding of procurement in projects, including contract drafting, tendering process preparations and management, bid analysis and contract award for both professional services and contractors.
• Report preparation and communication of project progress to a range of stakeholders, including schedule/milestones, deliverables, dependencies, risks and issues, and promoting appropriate actions to improve project outcomes.

Job Description The Deals Advisory Tax team is a market leading, dynamic, fun team that works on the most significant transactions in the Australian market. Our clients cover the breadth of the market, including private equity, infrastructure, property, financial services and everything in between. Be prepared to work on projects that make the front page of the news! Your Opportunity You will work on a wide variety of clients and transactions across our national practice. Your work will include:Tax due diligenceStructuring, including advice on deal structures and fund structuresTransaction document reviewTax model reviewsPost-deal integrationTransaction related ATO and FIRB correspondence Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:This role will suit a tax professional with transactional experience.A commitment to client service with a proven track record of developing strong relationships with clients.Strong tax technical skills.Excellent written and verbal communication skills.Ability to work in a team environment, supervise and mentor team members.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below. 

Job Description KPMG's Corporate Tax division is looking for a highly talented tax professional with managed, property or investment funds or foreign bank branch experience looking to step up to a senior role in our Delivery and Data Excellence (DDX) Financial Services Team.  Our team is responsible for delivering corporate tax compliance services to a broad range of Financial Services clients of KPMG’s Australian practice, supporting clients with their corporate tax compliance obligations using best practice technology including tax return engines, workflow tools and data analytical technology. As a senior member of the team, you will be responsible for managing and reviewing complex tax compliance engagements, leveraging your knowledge of the end-to-end life cycle of a fund, or Australian income tax experience in the managed fund, property, investment funds or banking industry to identify and resolve key technical tax issues.  A key feature of DDX is a continuous focus on process and technological improvements in the delivery of our services and your innovative, open mindset and industry experience, will be a key factor in contributing to the success of these projects.    Your Opportunity The purpose of your new role will be to deliver technical tax compliance and advisory services to financial services clients and to support our key service offerings. Responsibilities will include:Managing the preparation, delivery and reporting of assigned client engagements and projects, leveraging our data delivery tools and technology, to deliver tax compliance and advisory services (including distribution reviews, tax returns and other services) to our Financial Services clientsLeading high performing teams with the ability to execute with accuracy, quality and timeliness and providing guidance, mentoring and training to junior staff to enhance technical and work management skillsUtilising your experience and knowledge to present practical commercial solutions that enhance our core services to clients. Innovating and supporting continuous improvement initiatives in tax compliance and process-based activities, developing tools, technology and products that add value to clientsMay include leading a specific service line portfolio or technical area, leveraging your specialist tax technical knowledge and experience in the managed funds, property, investment funds or banking industry. How are you extraordinary?You are able to prepare high-quality client-ready deliverables and present to the partners for review.You get things done! You’re organized, efficient, and have a high attention to detail to deliver impactful outcomes. You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team.  You get excited about generating innovative ideas that create value, improve processes, and solve complex problems. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience should include:Australian industry experience in managed funds, property funds, investment funds or  foreign bank branch.Strong Australian corporate tax compliance experience, including preparation and/or review of company and trust tax returns, distribution reviews and tax provisionsSuccessful completion of a Masters of Tax or CA qualificationA leadership approach with strong interpersonal, collaborative and influencing skills and the ability to motivate and develop high performing teamsAn honest and ethical approach to business and a continuous improvement mindset which will provide a natural fit with KPMG's valuesAdditional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the  Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is seeking a dynamic and experienced Senior Manager Planning to join our Supply Chain Planning team at our Melbourne, Australia location. This pivotal role involves leading site planning processes, developing SAP/APO functionality, and delivering effective production plans for Moderna's innovative products. If you are passionate about playing a key role in a highly collaborative environment and eager to make an immediate impact, we invite you to apply.

Here's What You’ll Do:

Within 3 Months, You Will…

• Initiate Leadership in Site Planning: Take charge of the site planning processes, facilitating critical discussions with department heads, production managers, and other key stakeholders. These discussions will focus on aligning weekly and monthly production goals with company-wide objectives.

• Implement Global Standards: Apply Moderna's global supply chain standards to local operations, ensuring consistency and efficiency in site planning processes. This will involve adapting and integrating best practices and guidelines from the global team into the Laval site's unique context.

• Enhance Collaboration for Tactical Planning: Work closely with the Global Supply Chain (SC) Planning team to translate broader tactical plans into detailed, site-specific strategies. This will include adapting these plans to fit the unique production capabilities and constraints of the Laval site.

Within 6 Months, You Will…

• Optimize Production and Supply Plans: Take full control of the short-term production, release, and supply plans. This involves identifying potential deviations from expected due dates and promptly addressing these issues through well-structured internal governance meetings.

• Strengthen Collaboration with Warehouse Operations: Work in tandem with the warehouse operations lead to support the site supply chain lead. This collaboration aims at setting clear supply priorities and ensuring consistent and efficient material flow to meet production demands.

• Capacity Planning and Risk Management: Oversee the site's capacity for Drug Substance (DS) production over tactical horizons. You will be responsible for optimizing this capacity based on inputs from the Sales and Operations Planning (S&OP) process, and supporting the development of a comprehensive and optimized production plan, highlighting major risks, necessary decisions, and preparing materials for monthly supply review processes.

Within 12 Months, You Will…

• Drive Continuous Improvement: Lead the charge in continuously enhancing the site's supply chain processes. This will involve identifying areas for improvement, developing strategies for optimization, and implementing these changes effectively.

• Performance Monitoring and Problem Resolution: Conduct regular performance evaluations, focusing on metrics such as on-time supply to plan, inventory levels versus target, and critical material inventories. Utilize root cause analysis to pinpoint systemic issues and lead the charge in resolving these issues, ensuring that target performance levels are consistently achieved.

• Material Availability and Data Management: Collaborate closely with the Global Material Planning team to ensure material availability on a weekly and monthly basis. You will also be responsible for maintaining adequate planning and master data parameters, such as Minimum Order Quantities (MOQ), Lead Times, and order frequency, in close collaboration with master data management and the global supply chain team.

Here’s What You’ll Bring to the Table:

• BS/BA in Supply Chain, Science or Economics/Finance with 10 years’ experience.

• 8+ years’ experience as a Production Planner within Biotech, Pharma or other related batch production manufacturing environments. DS manufacturing Site experience strongly preferred.

• 5+ years’ experience with SAP MPS and MRP

• APICS/ASCM CPIM and CSCP accreditations preferred.

• Working knowledge of site supply chain processes including demand management, S&OP, production planning, capacity planning, material planning and procurement, order fulfilment, master data and life-cycle management.

• Demonstrated ability to lead through influence, at all levels, in a complex environment with matrix organization.

• Demonstrated ability to collaborate across boundaries (functional and cultural) and form effective working relationships with colleagues.

• Customer and business focused – determined to deliver successful outcomes in a cost-effective way.

• Demonstrated change management and process management experience is preferred: demonstrated usage of data to drive process improvements.

• Intermediate to advanced Excel skills

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is looking for a Manager of Warehouse Operations Leader for our Melbourne site. This crucial role involves overseeing all warehouse operations, managing a dedicated team, and ensuring compliance with regulatory requirements. Your leadership will be instrumental in maintaining the efficiency and effectiveness of our warehouse operations, contributing significantly to our supply chain excellence.

Here’s What You’ll Do:

Within 3 Months, You Will…

• Familiarize yourself with Moderna’s warehouse operations and team dynamics.

• Begin leading the warehouse staff, focusing on recruitment, orientation, and training.

• Start implementing and overseeing security procedures and protocols for warehouse operations.

• Oversee the warehouse's physical condition, inspect equipment, and initiate maintenance or replacement requests.

Within 6 Months, You Will…

• Supervise warehouse personnel, ensuring efficient execution of inbound and outbound operations.

• Support the Supply Chain leadership in enhancing daily processes and shipping applications.

• Comply with and enforce cGMP, federal, state, and local shipping regulations, including DOT and IATA.

• Act as the lead for Technical Transfer in Distribution and Cold Chain operations.

Within 12 Months, You Will…

• Ensure the proper implementation and adherence to Moderna’s Quality Policy and Quality Management System.

• Collaborate with trade compliance to align processes with import and export regulations.

• Oversee quality events, implementing preventive and corrective actions to maintain inventory management policies.

• Continuously develop your professional and technical knowledge, contributing to the team's success and ensuring goals are met on budget and on schedule.

Here’s What You’ll Bring to the Table:

• Education: University degree in technology, engineering, or management/business administration

• Experience: 8-10 years (BS) or 5-8 years (MS) in various Distribution/Logistics functions and Supply Chain

• Strong preference towards Pharmaceutical and Biotech experience. Experience working in a cGMP and cGDP environment.

• Good understanding of the Pharma industry & its different Supply Chain areas

• Experience and proficient knowledge of project management, risk management methodologies and monitoring techniques

• Experience and knowledge of cold chain technology, tools, shipping validation and distribution.

• Outstanding communication skills (verbal and written) to effectively collaborate and communicate with senior CMC Management in a dynamic, cross-functional matrix environment.

• APICS certification (Certified Supply Chain Professional (CSCP) or Certified Logistics, Transportation, and Distribution (CLTD)) is a plus

• Well organized – a natural ability to be organized in how you think, communicate and conduct your work

• You drive for results and demonstrate the ability to develop solutions. You love what you do, and it shows

• Outstanding communication skills (verbal and written)

• Ability to manage multiple projects in a fast-paced environment

• A curious mindset that allows you to constantly learn and challenge the status quo

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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Join the team redefining how the world experiences design.

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Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design and lead end-to-end internal communications programs that inform, engage and inspire our team of 4,000 Canvanauts across the globe.
• Partner with teams and stakeholders across the company to guide complex change management initiatives.
• Collaborate with teams across the company including Global Communications, Events, Engineering, Product, Design, People and Operations to ensure clear messaging cascades to our team across the globe.
• Bring our Celebration of Diversity work to life through thoughtful and inclusive programs, partnering with our internal Canva Communities and Celebration of Diversity Team to create a culture of belonging and inclusion.
• Manage our company-wide communication channels and cadences including our all hands, company newsletters and major internal events with a focus on driving engagement and alignment.
• Support and provide counsel to leaders across the company to communicate with their teams and the wider company.
• Distill complex topics into compelling messages, build and manage creative campaigns, and design crisp written and visual content.
• Support other communications activities and campaigns as required.

You're probably a match if

• 6+ years of experience in an internal communications, chief of staff or people experience role within a fast-paced and rapidly changing environment.
• Exceptional written, visual and verbal communicator including familiarity with Canva
• Proven ability to translate complex concepts into clear and compelling narratives
• Exceptional at planning, prioritising, and executing simultaneous projects
• You have navigated complex stakeholder environments to drive tangible outcomes
• Tenacity for impact, execution and delivery with scalability

About the team & role

As an Internal Communications Manager at Canva, you’ll join a small and highly impactful team that keeps our team of 4,000 employees (affectionately known as Canvanauts) connected, inspired and engaged worldwide.

You’ll help to develop the strategies and programs needed to disseminate the right information, to the right audiences, through the right channels, at the right time. You’ll work closely with various internal stakeholders to ensure our unique culture, mission and values come to life while helping to scale our approach to internal communications as our team grows across the globe. Day to day, you’ll play a key role in ensuring our team is equipped with the information needed to do the best work of their lives.

No two days are the same at Canva and we’re looking for an experienced operator with  exceptional written, visual and verbal communication skills, the ability to manage complex stakeholder environments and a passion for rallying people around a single unified plan. The ability to roll up your sleeves and jump between multiple projects while bringing clarity to ambiguous situations under tight timelines is essential for this role. The successful candidate will thrive working with a wide range of stakeholders and will be energized by being part of a fast-moving and innovative company.

 

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

The role of the Business Manager-Nine Plus is to work closely with the Group Business Director- with key tasks in achieving revenue targets.

Day to day you will:

• Be committed to over achieving both your individual and the team’s monthly revenue targets
• Represent the Nine Plus brand within the market, having a strong and reputable market presence 
• Maintain a clear understanding of all of Nine’s wider products spanning Broadcast, Publishing, Radio and Digital
• Present a minimum of 5 weekly pro-active ideas and strategies to generate new business

• 24 month Fixed Term Contract
• Be part of a transformative journey in a purpose led culture
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

“Data, Technology & Delivery are accountable for planning and preparing the organisation for the future through strategic technology innovation as well as charting our business strategy and executing for today and tomorrow”

Reporting to the Practice Delivery Manager Project Management, the Project Manager is responsible for working with Project stakeholders within Regulatory Compliance Portfolio Team and the Business to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. The role requires monitoring and regular reporting on Project progress in line with Project Management Framework. With specific focus on skill requirement for BPMN 2.0 and system implementation experience.   This role will support a workstream which captures process mapping and implementation of Tooling system.

• Manage material regulatory requirements by overseeing the governance and management of large-scale reforms assigned by Rest’s Regulatory Compliance Portfolio team

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders. Ideally have process elicitation and documentation in BPMN 2.0 and system implementation experience.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
   

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.

Build capability across Rest on methods, techniques, and approaches to project management

This role is part of our Platform product organization, responsible for the foundational capabilities of the Now Platform, which are at the center of every “out-of-the-box” ServiceNow solution. You will be part of the Strategic Enablement Team in the Outbound Product Management organization, a talented and supportive group that is passionate about evangelizing our platform internally and externally. You will work cross-functionally, with product teams, customers, partners, and the field to enhance the overall experience with the solution and ensure successful go-to-market.  

As a Principal Outbound Product Manager, you will play a critical role in the evangelization of the Platform, helping establish Generative AI solutions and other platform capabilities in our customer base and expand that customer base. You will articulate the value of the Platform with our customers to help drive its stickiness in our ecosystem and support our high rates of customer renewals. 

What you get to do in this role
•    Communicate the Platform story (vision/direction) in high-touch settings to support customer acquisition & retention
•    Use compelling storytelling and demonstrations through clear guidance for customers to expand their ServiceNow footprint by establishing the Platform as their platform of choice
•    Manage the activities necessary for a successful customer interaction/program/event that will demonstrate value, help understand issues to solve, and ultimately help increase adoption footprint
•    Gather and share customer input to address adoption blockers and inform content, product strategy, and investments
•    Engage and assist key accounts in adopting new products, document key learnings and develop recommended guidance for installing, implementing, and/or adopting
•    Develop an understanding of how customers are using the platform to inform how adoption is affected
•    Provide product technical & functional expertise to customers in high-touch settings
•    Promote “best practice” implementations
•    Participate in at-scale workshops, webinars, and other customer adoption initiatives or events

This role will suit someone with strong cost management experience, ready to take that next step into a senior position.

• Highly proficient in Pre Contract & Post Contract Quantity Surveying including Cost Estimates, Commercial Management, Variation & Claims Management
• Estimating and cost planning to include producing and presenting the final cost plan to the Client
• Manage and monitor project profitability and budgets
• Externalise within the local property market to raise company profile
• Assist with bid writing and negotiation of our contracts
• Work independently and take responsibility for deliverables, whilst ensuring governance is followed
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages
• Managing Assistant Cost Managers and Cost Managers within the Defence team.

Our Vendor Management team leads the commercial negotiations with our technology vendors and broader 3rd parties to achieve the best value and broader business outcomes for the Group. They support the ongoing contract management and performance improvement through the contract lifecycle working closely with our technology leaders, product owners, business stakeholders and project managers across all parts of our business to achieve outcomes.

This role is responsible for implementing strategies to maximise value and reduce risk in our IT sourcing and contracting, and for improving our contract-related reporting and analysis processes to enable informed decision-making, compliance monitoring, and performance optimization.

Expertise in IT procurement, market analysis, contract negotiation, as well as in data analysis and reporting will be essential in this role.

Responsibilities:

• Contact Management for a portfolio of IT contracts

  • Collaborate with business, legal and finance teams to understand and clarify their requirements, and ensure with company policy

  • Leading contract negotiations, including terms and conditions, pricing and service level agreements. 

  • Ensure contracts are properly executed, reviewed and renewed as required.

• Cyber Security Governance

• Contract Reporting and analysis

  • Support the contracting team function in developing and executing a comprehensive reporting strategy across all contracts.

  • Manage the Contract Management Report to ensure it is up to date. 

  • Present contract lifecycle data and insights and assist with renewals and renegotiations

  • Collect contract-related data from multiple sources with accuracy 

  • Analyse and present data to identify trends, anomalies, and opportunities

  • Define and monitor contract portfolio performance metrics

  • Identify and mitigate potential risks associated with contracts

  • Implement processes to monitor contract compliance

  • Develop and implement automated reporting solutions using data visualization tools to streamline data collection, analysis, and presentations

  • Create dashboards and visualizations to provide real-time insights into contract portfolio performance

  • Prepare and present regular contract-related reports to various stakeholders, translating complex data into actionable insights and recommendations.

We are seeking an experienced Senior Product Commercialisation Manager (Rich Media
& Display) to create profitable, high quality, relevant and compelling display and rich media led product solutions across Nine’s digital portfolio that drives revenue generation through the sales teams.

You will be responsible for delivering new market-leading solutions, embedding them within Nine’s broader product set and supporting the sales function in generating revenue from display and rich media.

Day to day you will:

• Identify opportunities to improve commercialisation of Nine’s digital assets through display and rich media led initiatives 
• Partner with a diverse set of stakeholders across Sales, Nine Powered, Campaign Operations, Pricing & Inventory and Editorial to design and manage the roll out for new display and rich media led products 
• Work with Trade Marketing to produce product-specific go-to-market materials and position them effectively in market
• Provide product ‘playbook’ specs and resource material into Powered and Trade Marketing to support their creation of go-to-market materials
• Partner with the Product team to develop commercially optimized products as the websites and apps in Nine’s portfolio are evolved
• Source, onboard and manage the commercial relationships with new rich media vendors to strengthen Nine’s rich media and display based offering where appropriate

About Us

Employment Hero is an Australian tech unicorn - valued at $2 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable time zone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

The Role

Reporting to the Head of Digital Engagement within the Customer Experience function, the Community Manager is responsible for building, engaging, and maintaining the online community around the Employment Hero platform. The communities will include both our business and end users.  The Community Manager will drive discussions, interactions, and ensure a positive and helpful environment for all users. 

The key focus for the role is to manage the execution of a successful community, driving engagement and ensuring  user questions are addressed, concerns and issues are resolved and both value realisation and customer satisfaction is high amongst members. In addition, this role will set the frameworks and processes to moderate user-generated content, enforce community guidelines and maintain a safe online space. 

Responsibilities

• Develop and execute strategies to grow and nurture our first online user community as a proof of concept and subsequently build out all wider user communities across Employment Hero user types and regions. 
• Initially moderate user-generated content and discussions (with subject matter support), ensuring adherence to community guidelines and maintaining a respectful and safe environment; subsequently building out the capability required to operate our communications in a customer centric and operationally efficient way. 
• Set up and drive engagement with users through appropriate channels to answer questions, provide assistance, and facilitate meaningful interactions including the set up of peer to peer servicing communities.
• Plan and coordinate community events, webinars, and user-focused initiatives to drive engagement and collaboration, leveraging and aligning with our Marketing Function’s delivery of the same. 
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for user needs and preferences.
• Design and own the metrics to measure community value and performance, monitoring and reporting on engagement metrics and value to continually improve the community strategy. 
• Work with our Marketing function to ensure we have a calendar of relevant and engaging content such as blog posts, articles, and resources, to provide value to the community.
• Act as the voice of customers between the community and internal teams, communicating user feedback, suggestions, and concerns effectively.
• Monitor industry trends and competitive landscapes to identify opportunities for innovation within the community space.

Requirements

• Bachelor's degree in Marketing, Communication, Business, or a related field (or equivalent work experience).
• 5+ years of experience in community management, social media management, customer success or related roles preferably within the SaaS or technology sector.
• Proven track record of developing and launching a proof of concept and scaling proven concepts to thriving  business as usual channels and experiences, growing and engaging online communities and using analytics to track engagement and measure impact.
• Excellent written and verbal communication skills, with the ability to engage and connect with users effectively, develop and execute strategic community engagement plans.
• Experience in project and/or change management. 
• Previous experience in customer support or advocacy roles is an advantage.
• Previous team leadership is an advantage. 

Benefits

• Self, health, wealth and happiness programs.
• Remote first and flexible working arrangements.
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!).
• We set you up for success with the latest and greatest hardware, tools and tech.
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!).
• Social events to get to know your new colleagues.
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $263M Series F round led by TCV October 2023

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

**When applying for this position, please fill out all of the application questions, thank you*