Sydney Lakeside Holiday Park is one of the only beachfront caravan and camping locations in Sydney, located at Narrabeen Beach on Sydney's Northern Beaches. We pride ourselves on excellent customer service and ensuring our guests have the most memorable holiday experience.

This is a full-time, 6-month maternity leave cover contract, reporting to the General Manager.

What you’ll do:

You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services and the Housekeeping Department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to housekeeping and front office duties, task allocation and team rosters. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, engaging in great conversations with our guests 
• Minimum 2 years' experience in Management – hospitality/tourism industry will be highly regarded
• Good time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• Park Management CRM system experience – not essential but highly regarded (Newbook and/or RMS)
• Previous Housekeeping experience and supervisory oversight to employees preferred - resort or hotel experience will be highly regarded
• A suitable level of fitness with a flexible approach to workloads and a can do attitude

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Quality Engineers are responsible for the quality aspect in delivery of products and services that delight our customers, and grow the business.

In this role, your time will be spent shifting left. You'll be working as part of an agile squad, guiding engineers towards continuous delivery and quality best practice.

Australia's leading broadcast video-on-demand platform, 9Now, offers a destination for consumers around Australia to catch up on their favourite programs and watch live TV  anywhere, anytime, on their chosen device.

We’re looking for a highly-skilled technical leader with proven people and development team management experience to lead a team of engineers focused on delivering an amazing experience on Connected TVs.

You will have a passion for managing people and a background in building high-quality front-end applications. You will be able to organise and motivate teams to consistently deliver on significant roadmaps of enhancements and lead a team of high-performing Engineers.

You are adept at explaining and articulating complex technical concepts with your peers and business stakeholders. You will manage multiple relationships, including product managers, senior tech leadership and external vendors.
 

Day to day you will:

• Lead, manage and mentor a small team of frontend software engineers
• Work with stakeholders to provide technical solutions to problems or issues
• Act as an enabler, removing roadblocks and single points of sensitivities for your team and stakeholders by cross-skilling your team when possible 
• Maintain high-quality standards for yourself and software engineering practices of your team
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity, capability and adoption of best practices and best-in-class technology
• Provide one-on-one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals

Your Career

As a Presales Engineer, you'll provide technical expertise and guidance to service providers, telcos, and MSS organizations. You will play a key role in demonstrating the value of our technical solutions which enable the customer's objectives. You'll advance our leadership in the areas of network, cloud, and endpoint security. As a trusted advisor to prospective customers, you'll further Palo Alto Networks' position as their cybersecurity partner of choice.

Your Impact

Technical aptitude and customer focus are core to the Presales Engineering role. You'll see complex problems as opportunities to learn and deliver innovative solutions. No two days will be the same, but you'll define your impact by:

• Partnering with large SP, telcos, and MSSP  to secure both their and customers’ networks,  cloud, and endpoints with Palo Alto Networks technology
• Building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions that drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions such as Professional Services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our solutions 
• Continuously investing in yourself to develop technical and professional skills by actively participating within the community and at industry events

In your role as Engineering Manager, you’ll be responsible for the engineering and people management within one of our high performing mobile application squads inside Nine Product & Technology. You’ll play a vital role in helping your team grow their skills professionally while delivering the product roadmap for a best-in-class news experience for millions of Australians.

Enabling your team

• Work with stakeholders to provide technical solutions to problems or issues
• Act as a enabler, removing roadblocks to progress as needed
• Maintain high quality standards for yourself and software engineering practices of your team
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity and capability

Technical Leadership

• Drive adoption of best practice and ensuring engineering decisions align with the project and product engineering strategy

• Remove single points of failure by cross-skilling staff

Drive high performance

• Establish and maintain a highly motivated and high performance team culture through one on one feedback, mentoring, coaching and performance management
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Effectively lead people processes including the hiring of new talent 

Are you a detail-oriented professional who can maintain a library of content that is both informative and accessible? 

In this role you will be responsible  for the production, training, and embedding of knowledge about our products, the customers they serve, and how they function in practice. Your primary focus will be on internal users, but you will also play a key role in maintaining the quality and accuracy of external content.

What you'll do

Produce and Maintain Content Library 

• (Non-Technical Product Definitions) Maintain and publish library of content that internal users can access that is an easy and reliable way to understand what scenarios we can and can’t support on all of our products, what qualifying and approval criteria, how our products function. 

• (Technical Product Definitions) Maintain technical product definitions and make available to relevant users (e.g. Technology, Business Process etc) 

Pro-actively embed Product knowledge  

• Facilitate knowledge transfer / Learning and Development in various formats where required (e.g. Classroom Training, 1:1 Training, written / verbal etc)  

• Support/develop programs to assist new starters (and others) to get requisite product knowledge. 

• Support/Develop any assurance programs aimed at ensuring that we are accurately representing our products to market both on and off platform 

Facilitate Product Updates / change 

• Reviewer and approver of content produced in support of training and development  

• Support pre and post go-live / GTM related activities where product definitions  

• Pro-actively escalating unresolved ambiguity in product definitions for decisions to be made