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Jobs in Australia   »   Jobs in North Narrabeen   »   Sales / Marketing Job   »   Front Office and Housekeeping Manager
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Front Office and Housekeeping Manager

My NRMA

My NRMA company logo

Sydney Lakeside Holiday Park is one of the only beachfront caravan and camping locations in Sydney, located at Narrabeen Beach on Sydney's Northern Beaches. We pride ourselves on excellent customer service and ensuring our guests have the most memorable holiday experience.

This is a full-time, 6-month maternity leave cover contract, reporting to the General Manager.

What you’ll do:

You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services and the Housekeeping Department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to housekeeping and front office duties, task allocation and team rosters. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

  • A reputation for providing excellent customer service, engaging in great conversations with our guests 
  • Minimum 2 years' experience in Management – hospitality/tourism industry will be highly regarded
  • Good time management and an eye for detail  
  • Passionate and team-oriented with a "lead from the front" mentality
  • Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
  • Park Management CRM system experience – not essential but highly regarded (Newbook and/or RMS)
  • Previous Housekeeping experience and supervisory oversight to employees preferred - resort or hotel experience will be highly regarded
  • A suitable level of fitness with a flexible approach to workloads and a can do attitude

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

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