Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Cluster Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

• Lead and mentor a team of dedicated Concierge staff, fostering a culture of professionalism, teamwork, and exceptional guest service.
• Oversee the daily operations of the Concierge desk, ensuring seamless coordination and delivery of services, including guest check-in/check-out, luggage handling, transportation arrangements, and more.
• Provide personalized recommendations and assistance to guests, reflecting an in-depth knowledge of local attractions, dining options, entertainment venues, and cultural experiences.
• Collaborate with other hotel departments to ensure a synchronized guest experience, from pre-arrival to departure.
• Maintain an organized and efficient workspace, manage guest requests promptly, and address any concerns with the utmost care and attention.
• Develop and implement training programs for Concierge staff to enhance their skills, product knowledge, and service excellence.
• Assist in managing guest feedback and reviews, utilizing insights to continually enhance the guest experience.

This is your opportunity to join our amazing &  diverse Housekeeping team. As a key member, you will be representing our friendly and professional service philosophy.
 
Key duties of this position include, but are not limited to the following: 

• Cleaning guest rooms; including bedrooms, bathrooms, kitchens, floors, and corridors to the hotels high standards for guest arrivals and room moves
• Ensuring towels and linen are refilled, replaced and stored correctly
• Reporting any lost property following correct hotel procedures
• Ensuring all equipment is maintained, used and stored correctly
• Using appropriate chemicals for cleaning purposes ensuring safe work practices are maintained

We are looking for a talented professional who is passionate about creating memorable culinary experiences, and developing a team of upcoming chefs. You will support the Kitchen team and ensuring our guests have memorable experiences when dining with us. Key duties include:

• Preparation and cooking for buffet breakfast, a la carte dinner, room service and conferences and events
• Work closely with senior chefs to develop your culinary skills
• Maintain cleanliness and food safety standards in the kitchen
• Help with food preparation, plating, and garnishing
• Learn and follow recipes, contributing to the creation of new ones
• Ensure strict stock rotation and minimum wastage

We have an opportunities available for TWO experienced Pastry chefs to join our Pastry Team. You will be responsible for assisting in the smooth operation of our busy pastry section, supplying handcrafted breads, pastries and cakes. Your roster will be 11.30am - 9.30pm, 4 days a week, during a busy night you may stay back until 10pm.

Ideally you will be available to start ASAP! We can consider someone at a Commi/Demi/CDP or Senior CDP Level.

Please note we are not in a position to consider sponsorship.

Elements of Byron is an award winning beach front resort nestled on 50 acres of absolute beach front paradise. Lead by our Executive Chef, we have a large team with a great culture. With a variety of food offerings across the resort there is opportunity for continued growth and development of your skills.

We offer a high quality dining experience, with a strong emphasis on local fresh produce. We have our main Restaurant Azure Bar and Grill and multiple food outlets by our pools, this is a diverse role allowing for your creativity to flourish.

You will have breadmaking and/or pastry experience in a large kitchen with a passion for artisan baking techniques and a genuine passion for your craft. You will also need to be flexible, adaptable and have experience working in a fast paced environment.

• Previous experience working as a Pastry Chef in a luxury hotel/resort or cafe environment working at a Commis, Demi, CDP or Snr CDP level.
• Full availability including weekends and public holidays
• Relevant commercial cookery qualifications
• Able to adapt to busy periods with a sense of urgency
• Willingness to learn great techniques
• Able to follow recipes and plan your time accordingly
• Actively demonstrate pride in your work
• Comprehensive knowledge of food safety standards
• Only applicants that have permanent resident status or unrestricted rights to work in Australia will be considered

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

For more information please contact Justine Dorrell on 02 6639 1516

We Are Social is looking for the next Head of Strategy to join Sydney’s Leadership Team.  This role requires an inspiring thought leader with experience and passion for social. As the Head of Strategy, you are responsible for the quality of the thinking in the agency and for leading the development of our creative response, one that aligns with We Are Social’s vision – to create ideas worth talking about.

KEY RESPONSIBILITIES

This role is designed for someone who is a self-directed learner, has their finger on the pulse of culture, goes above and beyond expectations, works well in a collaborative agency and can provide insightful clarity and direction for our clients. Your key responsibilities are outlined below: 

• Build and lead a high-performing, multi-disciplined strategy, media and research and insights team.
• Identify where our clients can use social for the greatest impact on their business and develop strategic maps to deliver this impact.
• Demonstrate skill in digital and social marketing with a well-honed brand planning capability.
• Establish direct relationships with senior stakeholders in our client’s businesses.
• Communicate creative and strategic intent to our clients and the value it will provide.
• Collaborate across the agency to develop and activate creative strategies to the greatest effect and execute the social vision for the brand.
• Write inspiring creative briefs and map the role of individual touch points across owned, paid and earned channels.
• Create social media ecosystems tailing the social media strategy to each platform.
• Play an active role in pitching for new business and developing senior client relationships.
• Contribute to the broader management of the agency as a core member of the leadership team.
• Make continued learning a priority for yourself and your team and actively contribute as a learning lead and mentor to the agency’s programme.

ROLE SPECIFIC REQUIREMENTS

• Experience within an agency with a minimum of 8-10 years in (social) strategy.
• Culturally connected and fluent with digital and social strategy, including paid media literacy.
• Confidence leading and inspiring a multi-disciplined team. A respected senior leader with a stimulating point of view, and are well-connected to colleagues, contemporaries and senior stakeholders. 
• You are culturally connected and are a self-directed learner, motivated to remain at the forefront of social and digital marketing.This gives you the ability to provide insight and direction to inform growth for We Are Social and our clients.
• A highly analytical mindset and the ability to prioritise and manage projects. Focussed, accountable and delivery oriented. You have high standards and work hard to deliver great results.
• Someone who gives precedence to growth, development, current and projected trends, agility and adaptability.

WHAT’S IN IT FOR YOU? 

• The opportunity to join the world’s leading social specialist network with over 1300 social experts in 19 offices around the world.
• A chance to work with some of the world’s most forward-thinking brands e.g. Samsung, Audi, Kayo, Mastercard and TikTok.
• The chance to put your passion, creativity and ambition to great use in a fun, collaborative and high-achieving agency.
• Flexible work arrangements (3:2 hybrid model) and a dog-friendly, modern office in Chippendale.
• Loads of team bonding opportunities including Wellness Wednesday’s and Cocktail Friday’s.
• Volunteer days, quarterly awards, employee assistance program and more….

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Kelly Spence (Client Service Director) and Suzie Shaw (CEO)

Wanted: Fire-Breathing Sales Warlord Who Has The Courage To Set Records and Reach New Heights

Dear Sales Warlord,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced and motivated sales professional... blah blah blah” job adverts...

And If you've been looking for THAT opportunity to upgrade your skill set and align yourself with the fastest growing digital agency in Australia…(soon to be the planet).

Then this will be the most important job listing you ever read.

Here’s why...

We’re looking for a sharp, hungry and switched-on sales warlord to join our team.

So what do we mean by a sales warlord?

A motivated, competitive go-getter, who is ready to scorch the earth with their superhuman sales ability.

Someone who is constantly hungry for more.

Someone who is looking for a role where they can truly realise their potential...

And be rewarded with uncapped commissions.

We like to think of it as…

If Zig Zigler, Brian Tracey And Sabri Suby Had A Baby...

You must be someone who looks at sales as a vehicle to provide you with the life you always dreamed about…

While selling something that people actually want...and more importantly, delivers real transformational results to your customers.

Sales must be something you take seriously. Like deadly serious….

We’re talkin’ something you take so seriously, that if it was an Olympic sport you would take home gold for your country.

Objections bounce off you like bullets to batman *pew *pew.

And you’ll run through walls to get to a decision (whether a no or a yes)

There is no lead you won’t follow up on. No prospect that can hide from your unrelenting follow up game. You are….

The Sales Warlord That Keeps Calling, Emailing, Leaving Voicemails...And Following Up Until You Get An Answer!

And you’ve heard it all before….

• I need to think about
• Send me out some more info
• I need to speak to my business partner, wife, husband, accountant, snow white and the seven dwarves. *rolls eyes*.
• I need to run it by the board.
• I need to meditate on it with my Sharman on the next full moon while burning white sage.

Look, you and I both know this list goes, on, and on, and on…(and we’ll teach you how to handle em’ all.)

Whether you’re following up on a proposal or pitching 3 different people in 3 different countries on a Zoom call...There is no sales situation you can’t “close”.

Because in sales, there are two groups of people: Whiners and Winners.

Whiners believe that life is a playground.

They are surprised when they experience rejection or adversity.

They are surprised when a hot prospect ghosts them and stops picking up their calls.

Winners are different.

They succeed in sales because they possess a battleground mentality.

A true sales warlord not only expects adversity, they welcome it.

Okay, okay… enough of that.

Now, a little about us…

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company (across all industries) in the country by The Australian Financial Review…

And now we’re on a crusade to take over the world muahahahahaha!

Jokes. Not in an evil way.

But heck, who are we kidding...you've seen our ads all over your newsfeed.

Maybe you’ve even taken a sneaky peak at our careers page.

*wink*

Our business consists of…

85 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you...

This is what we’re looking for…

1. Self-motivated, confident, energetic and creative.
2. Excellent communication skills.
3. Proven sales success.
4. We don't hire backgrounds, we hire top producers.
5. Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won't be easy.

We’re a fast-paced agency who demands nothing but the very best.

We generate tens of thousands of inbound leads every single month. All fueled by ads. Lots and lots of ads.

You will never have to make a cold call.

You will wake up every day to a calendar that's jam-packed with people waiting in line to speak with you.

Yup. Qualified appointments. Coming to you.

There is no cap on earnings and regular bonuses and incentives for superstars.

But we take hustling and working the phones to a whole new level.

It's quite a workload.

And, as such...

We need a super sharp and hungry sales warlord to join our team of top producers.

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Maybe you’ve been running your own startup and are sick of being a ‘lone wolf’ and want to be a part of a killer team.

Okay, now...

Here's What To Do Next...

Please take the time to write a Cover Letter that tells us about YOU.

Not some wishy-washy cover letter like…

“I’m 28-year-old Virgo from South Yarra - who enjoys Kanye West, Almond Lattes and Billions”...

No.

We want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste our time or yours by applying.

Best of luck.

What we're looking for:

• Self-motivated, confident, energetic and creative.
• Excellent communication skills.
• Proven sales success.
• We don't hire backgrounds, we hire top producers.
• Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

The juicy part:

• Salary + UNCAPPED commission structure - we want the best talent and reward as such.
• Endless leads!!!
• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Extra leave on your birthday - because you deserve it.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

Related keywords: sales, high ticket closer, inbound sales, sales rep, sales professional, advertising sales, digital marketing, digital agency sales,

If you love working across a variety of indoor and outdoor spaces – especially in a nature-filled poolside environment, this could be the job for you. In this role you’ll be keeping lobbies and public facilities in a clean and neat condition.

Your tasks include: window cleaning, vacuuming, mopping, dusting, cleaning bathrooms, polishing furniture, pressure cleaning paths, driveways and outdoor furniture.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

The role is 5 days a week, the hours that you will be required to work are between 5am and 10pm, on a rotating roster across 7 days. The shifts are 5am - 1pm, 8am - 4pm and 2pm - 10pm.

The successful candidate will have a keen eye for detail, great organisational and time management skills, as this role requires you to work to a detailed job list and calendar to ensure that nothing is missed or overlooked. You will enjoy working both indoors and outdoors and pride yourself on your ability to juggle multiple tasks and stakeholders.

• Previous public area cleaning experience in a luxury 5 star hotel/resort environment
• The ability and confidence to work unsupervised
• Availability to work a rotating roster including weekends and public holidays
• Knowledge and understanding of chemical handling
• Ability to communicate with guests and staff in a helpful and respectful manner
• Experience with driving resort buggies and a current NSW drivers licence
• Flexibility to work various shifts including early mornings, weekends and public holidays

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Hello and Kia Ora!

Start your game …

At Entain Australia & New Zealand, we view compliance and regulatory obligations as a fundamental component of our growth and sustainability strategy. Situated within a heavily regulated industry, our ability to expand and prosper hinges upon the trust of our customers earned through our unwavering commitment to doing what is right in a landscape where strict adherence to regulatory standards is paramount.

The AML Operations Manager at Entain Australia will lead the 1st Line AML teams. These teams are responsible for monitoring client behaviour, transactions, accounts, and reviewing ACIP and KYC refresh documents and information.

The Why:

This position offers the unique opportunity to establish and lead a dynamic and expanding Anti-Money Laundering function. As a seasoned professional with experience in Anti-Money Laundering, Fraud, or Compliance Management, your expertise will play a pivotal role in shaping the growth and success of our AML team. Your leadership will be instrumental in fostering an environment that values modern methodologies, ensuring we stay at the forefront of industry best practices.

Where and how you can work:
The position is ideally based in Brisbane, Australia; at Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, with employees spending two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day:

• Planning and execution of all work streams, BAU and remediation, and maintaining of WIP reports.
• Mentoring and managing a team of 3 direct reports and 15 indirect reports, conducting performance reviews and development planning, including the setting of KPI's.
• Review of procedural documentation and the amendment of the existing document suite when changes are required.
• Drafting of accurate and effective procedural documents to implement and operationalise the policies, decisions and guidance as determined by the AMLCO and FCR team.
• Analysing customer transactions, accounts, and behaviours for signs of potential Money-Laundering/Terrorist Financing behaviour.
• Lodging Suspicious Matter Reports, Threshold Transaction Reporting and other reports with AUSTRAC as required.
• Lead training for teams, including the onboarding of new staff, training for implementation of new procedures and processes, and refresher training as identified through the QA process.

About you:

• Clear knowledge of AML/CTF legislation and practical operational experience with KYC, sanctions, and transaction monitoring.
• Previous experience leading a large team with both direct and indirect reports.
• Ability to draft procedural documentation, reporting, training content and undertake data analysis.
• Previous experience within the Waging industry and exposure to the AUSTRAC portal is preferred.
• Ability to amend and shift priorities in an ever-changing dynamic environment with an evolving risk maturity.

Who we are?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

We invite you to join NinjaTech AI as a Senior Applied Scientist to lead our efforts in data science and ML performance domains, as we innovate together to use LLMs as autonomous agents.

About us:

NinjaTech AI is a generative AI company, based in Palo Alto. We are building autonomous personal AI to save working professionals time and money by taking over administrative tasks that presently take up 30% of their time. 

Join a strong founding team of ex-Google, ex-Meta and ex-AWS engineers, scientists and product managers while our startup is still in the seed round of funding: an excellent time to join us as we build an innovative AI product from the ground up!

About you:

You would be a great fit if you have experience in practical R&D and ML modeling, experimenting with various model architectures with the ultimate goal of achieving the highest accuracy of the ML output possible. It’d be ideal if you are experienced with the latest ML algorithms and LLMs and have a publication record in top-tier conferences.

About the role:

You will report directly to the Chief Science Officer and your insights and expertise will significantly influence the technical direction, design, and implementation of our Conversational AI product. You will collaborate with our CSO, CTO, CEO, ML Engineers, Product Managers, and talented software developers to build and integrate various AI technologies. You will have ownership in these areas of your work:

• Research, design, experiment with, and build high-accuracy ML models, focusing on surveying state-of-the-art publications on Autonomous agents. Find ways to reproduce cutting-edge innovations and build upon research findings to enhance our Conversational AI product.
• Apply advanced ML techniques to analyze complex datasets, extract meaningful insights, and develop predictive models to improve our LLM’s accuracy and performance.
• Devise and implement data augmentation techniques to improve the training and performance of our LLMs.
• Build rapid prototypes and proof of concepts to turn ideas into our product’s features and infrastructure.
• Stay up-to-date with the latest advancements in AI, DL and ML, and propose ways to apply cutting-edge techniques to improve our LLMs, algorithms, and overall system performance.
• Design, organize, and analyze complex and large-scale datasets using tools from advanced statistics to generate insights that will help to guide engineering and business decisions.
• Work with the engineering teams to determine and prepare useful data sets for model training and testing.
• Collaborate with cross-functional teams including engineering, product, and design to design new product features.

We offer a highly collaborative, iterative, and team-oriented hybrid work environment: we work on-site at least 3 days a week. We get a lot done when we ideate together and iterate quickly. Our velocity, scientific rigor and engineering excellence are exceptional.

• PhD or Master’s degree in science.
• Strong understanding of data structures, data modeling, database systems, software architecture, algorithms, and run-time analysis.
• Deep knowledge of math, probability, statistics and algorithms.
• Nice to have: familiarity with deep learning-based NLP models such as BERT, OpenAI GPT-2/3, and other transformers.
• Relevant professional experience in Natural Language Understanding, Open Domain Question Answering, Text Classification, Information Retrieval, or Knowledge Extraction.
• Familiarity with machine learning frameworks like Pytorch and relevant libraries.
• Able to solve real–world problems using cutting–edge ideas and independent research
• Analytical and problem-solving skills for design, creation and testing of custom software
• Adept at adapting academic ideas and theoretical algorithms into a production system.

NinjaTech AI offers excellent benefits:

• Annual Health insurance subsidy
• Superannuation
• Paid Time Off (Vacation, Sick & Holidays)
• Paid lunches when you work on-site
• Stock Option Plan

Are you a day brightener? A story Spotter? Are you someone who loves to create meaningful connections with both guests and colleagues? Pullman and Mercure Brisbane King George Square is currently seeking a Duty Manager to join their professional and dynamic Hotel.

Reporting directly to the Front Office Manager, with regular access to the Hotel Manager your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As an Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Assist with the management of all operational departments as required
• Management of roster, costings and forecasting
• Professional development of Guest Service Agents & Porters to ensure strong succession planning
• Involvement in and management of setting KPI's for Front Office & guest satisfaction
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Overseeing of whole guest experience from Reservation through to departure.