Application Support Analyst-Level 2 

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About The Role:

As a Level 2 Support Analyst you will be responsible for the support of Civica’s Education applications and services.  As a member of the Level 2 Support Team, you will assist with the diagnosis, remediation, and resolution of production issues, liasing with the client support team, internal IT operations and development teams where necessary.  The role will also involve engaging external vendors.

Other keys areas of responsibility will include:

• Provide excellent customer service in line with Civica Service Desk Charter and Values.
• Provide application support for products and services produced by Civica to defined service levels.
• Diagnose and resolve functional issues.
• Prioritise customer needs and deliver solutions with a customer-centric approach.

• Identify recurring issues and share findings to prevent similar problems from happening in the future.

• Adhere to Service Management policies, processes, and procedures (e.g. ticket handling policy, incident management, request fulfilment and problem management), follow all relevant business and information security processes as documented in the relevant management systems, and provided by Team Leader.

Requirements:

• Experience working in a customer-facing Service Desk environment.
• Proficient in process analysis, problem-solving techniques, and troubleshooting skills.
• Previous application support experience.
• Strong written and verbal communication skills
• Outstanding attention to detail, organised and possess excellent time management skills.
• Proficiency in Microsoft Office 365 suite
• Experience with SQL scripting.
• Familiarity with ITIL practices.
• Previous experience supporting Education and Finance systems.

Support hours are Monday to Friday between 7 am to 6 pm ACDT/ACST. 

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role is based in Adelaide

Salesforce Professional Services focuses on delivering strategic engagements that define entrepreneurial opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.
Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers:

• An extensive data model.
• A complete set of business processes and integrations.
• A full range of omnichannel experiences and apps (including sales, marketing, service, enterprise product catalog, CPQ, contract management, order management and commerce solutions).

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM Company?

 

Role Description

Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.

Program Architects serve as strategic advisors and Salesforce product and platform guides to the company’s largest enterprise customers. They typically engage at C-level and drive conversations with our customer’s enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance.
 

Your Impact

Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
 

To be successful in the role you:

• Ensure scalable and standard methodology solutions to meet and exceed customer needs
• Guide the evaluation of business and technical requirements
• Build relationships with key collaborators and team members
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer
• Review and guide project vision and direction, implementation approach and key artefacts
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
• Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

Basic Requirements

• Prior experience in the Public Sector/Health industry is an advantage.
• Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
• Ability to analyze, design, and optimize business processes via technology and integration
• Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases
• Work independently and as part of a distributed team and a willingness to take ownership of problems
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Available to travel regionally and occasionally internationally depending on customer needs

Preferred Requirements

• A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
• Ability to build and maintain key relationships with C-level / mid-level and key decision makers
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
• Salesforce Industries and Salesforce Certifications
• Affiliated to industry forums such as TM Forum (SID, eTOM).
• TOGAF and Industry Architecture qualifications.
• Agile Methodology certification such as Scaled Agile Framework.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

• Meeting and greeting Patients and Consultants
• Supporting the day-to-day delivery of appointments
• Responding to and actioning the day-to-day general administrative, scheduling, and booking queries via phone, inbox and online booking system
• Utilizing custom software program to support the delivery of services
• Provide general office management support
• Working with the Customer Relationship Manager to respond to specific Customer requests
• Supporting additional service delivery tasks as required including, invoicing, file preparation, and other administrative tasks as required
• Engagement with Customers, Consultants and Colleagues to ensure outstanding service delivery

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

We, at Flywire, are seeking a talented Product Specialist to work with new and existing clients to implement StudyLink Connect, a leading, cloud-based Recruitment, Agent and Admissions management solution to ensure clients are getting the most value out of our products.

As a Product Specialist you’ll enjoy working with clients to understand their business needs and working in collaboration with others within the Product and Operations team to solve problems and deliver business value.

You thrive on the challenge of finding the right solution for the right situation. You enjoy interacting with people and can talk with people from a broad range of backgrounds to gain a deeper understanding of their requirements to inform and execute a successful implementation.

• Work directly with our new clients to onboard StudyLink Connect, while incorporating custom configurations to meet their specific needs
• Engaging all stakeholders effectively and meeting project deadlines in close collaboration with the project team
• Contribute to solving clients’ workforce problems and challenges, in a structured and methodical manner
• Participate in multiple onboarding projects simultaneously with some projects running for 4-6 weeks and some running for 6–12 months, depending on the product
• Work closely with product owners, developers, support staff, and other internal and external stakeholders to deliver results aligned with our Goals
• Drive retention and growth among our clients by understanding their business needs and helping them succeed.

The Group

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

About the role

Multiple opportunities exist for experienced and passionate Chefs to join the Journey Beyond Rail Expeditionson-train team, commencing in February 2024. You would be responsible for the high quality preparation and presentation of the fine dining menu on board our trains.

Reporting to the Chef De Partie on train in a permanent role, some of your responsibilities will include:

• Preparation of unique menu, ensuring high quality and guest satisfaction;
• Maintaining levels of stock and inventory;
• Hygiene, cleanliness and general safety of all staff working in food preparation areas; and
• Compliance with HACCP

About you

To be successful in this role you are passionate and proud of the food and service you deliver and are willing to go above and beyond for our guests.

Successful candidates must have:

• Certificate III in Commercial Cookery and minimum 3 years industry experience in fast paced culinary environment
• Current Senior First Aid certificate (or willingness to obtain).
• This position is physically demanding and will require you to work on your feet for long periods of time and in confined spaces.
• Be required to work away from home for up to 7 days at a time, working a one-week on, one week-off roster cycle. A unique lifestyle and opportunity for any chef!!
• Have professionalism, immaculate personal presentation in line with our company culture and enjoy engaging with our guests

What we offer

As well as a competitive hourly rate: 

• Generous discounts on Journey Beyond travel and experiences & up to 40% discount on Journey Beyond merchandise
• Employee referral policy payments
• Study Assistance opportunities
• Exclusive private health partnership with MediBank
• Access to leading Employee Assistance Program (EAP) providers

This is your opportunity to be part of a business with a passionate about quality food experience delivered with exceptional guest service.

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

As the Chief Information Security Officer (CISO) at Endeavour, you will play a pivotal role in developing and implementing our organisation-wide information security strategy. You will lead initiatives to assess and mitigate cybersecurity risks, establish robust governance frameworks, and ensure compliance with regulatory standards. Your responsibilities will include overseeing incident response, conducting security awareness training, and managing vendor relationships. 

As we continue our journey towards greater operational maturity, we are placing even more emphasis on ways of working and collaboration particularly across our cyber and broader technology teams. To enhance and sustain our success our CISO will need to communicate security-related concerns in terms of business impact and develop integrated plans to drive improvements in our security posture.

Key Responsibilities:

• Develop and lead the implementation of an organisation-wide information security strategy aligned with business goals.

• Assess and prioritise cybersecurity risks, ensuring compliance with policies and regulations.

• Establish and oversee robust governance frameworks and incident response plans.

• Conduct security awareness training and foster a culture of security consciousness.

• Manage security technologies and partnerships to safeguard information assets.

• Assess and manage security risks associated with third-party vendors and partners.

• Collaborate with internal and external stakeholders to address security concerns and provide regular updates to executive leadership.

• Lead and inspire the Cyber Security team, actively supporting talent development and growth.

Reporting directly to the Hotel General Manager, this hands-on but autonomous role will be responsible for the efficient and effective operation of the Talent & Culture (HR) Department. You will work 3 days per week in a 0.6 FTE role with some flexibility in days. In this true generalist role, your main responsibilities will include:

• Managing every aspect of the employee lifecycle
• Provision of advice and support to department managers
• Act as the first point of contact for HR queries from the team
• Prepare monthly HR and business reporting
• Manage communication channels through to team members
• Participate strategically in the team engagement action plan
• Manage industrial relations, ensuring legislative compliance and best practices are met

Welcome to Centorrino Technologies, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO Adam Centorrino is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here's what you'll be doing:

• Build amazing client relationships
• Collaborate with multi-disciplinary technology teams for fast delivery clients
• Manage project work to deliver solutions and capabilities to meet client requirements
• Manage project budget
• Create detailed schedules and high level timelines
• Manage issues and risks, including creating mitigation strategies
• Monitor project dependencies and assumptions
• Establish priorities to meet deadlines and commitments in a high pressure environment

Here's what you will bring:

• Project Management industry qualifications PRINCE2, PMBOK, Agile or similar certified
• At least three years’ prior experience in managing several projects concurrently – ideally in delivering a diverse range of IT related projects
• Demonstrated experience of growing and fostering astounding client relationships
• Track record of delivering technology solutions

We are looking for people with the following skills and experience:

• An incredible multi-tasker and ability to work in a fast-paced environment

The role is fixed term for 6 months with extension possible.

All our team members are required to obtain and maintain a valid Victorian Working with Children Check, and Police Check.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

About the Company:

With over 117,000 employees worldwide, we are a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration and security systems.  Through innovative solutions and a desire to exceed our customer’s expectations, Johnson Controls’ customer base continues to grow.

The Role:

This is an exciting opportunity to join our SA Systems team for which you will report to and work alongside the Project Management Team.

Duties:

·       BMS engineering and design (systems/points schedules, functional descriptions, drawings etc). 

·       Liaising with IEC (JCI Global Engineering Centre) for the delivery of remote engineering. 

·       Coordination of localised engineering resources including working with the Victorian Engineering Team.

·       Coordination and support of on-site commissioning resources. 

·       Coordination of installation subcontractors.

·       Coordination of final witness testing/hand over of building automation systems for commercial and retail properties.

Skills:

·       A strong background in Building Automation Systems and their overall design intent.

·       Be able to understand and interpret the design intent around qualified specification and drawings.

·       General understanding/basic principles of IT networks.

·       Competent computer skills in MS Word, Excel, Project, Visio. BIM and AutoCAD skills would be an advantage to the applicant.

·       Standardizing of the deliverables including software, points list, documentation etc.

·       Setting up and maintaining a standard library of the above.

·       Exceptional time management and communication skills.

·       Ability to work within a team environment.

·       Drive to succeed.

Culture:

People enjoy working here because there is a supportive culture, a wide range of skills to learn and opportunities for growth and progression.

Benefits:

·       Your package will be highly competitive and an opportunity to grow your professional career

·       Training and development opportunities available

Must be an Australian Citizen to be able to obtain a defence clearence.

How to Apply

Click on the APPLY button to submit your application in confidence.

If you interested in this role, please click the apply button. If you would like to have a confidential discussion before applying, please contact Priscilla on priscilla.dib@jci.com #LI-PD3

JCI’s Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

We do not accept unsolicited resumes. Any resumes sent to JCI without the request from JCI’s Talent Acquisition team will not be recognised as an introduction. 

What it means to be apart of our team: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques 
• WFH Options: After you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay, earning fortnightly commissions. On track earnings will have you earning over $80,000 per year
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

Job Title

Job Description Summary

Job Description

Are you ready to build a career that combines skill, passion, and endless opportunities? Cushman and Wakefield's trades is calling, and we want to hear from you! We are excited to invite expressions of interest from individuals eager to embark on a fulfilling journey in the diverse and dynamic field of trades.

Why Choose a Trades Career with Us?

✅ Career Advancement: Elevate your career to new heights with Cushman and Wakefield! We believe in nurturing talent and providing pathways for growth. Our commitment to your professional development extends beyond the worksite.

✅ Endless Opportunities: Whether you're interested in Carpentry, Plumbing, Electrical work or another trade, the possibilities are vast.

✅ Explore roles beyond the traditional tools. We offer a range of positions in areas such as project management, supervision, training, and more. Your skills are valuable, and we want to help you diversify your expertise.

✅ Job Security: Trades careers are in high demand, offering excellent job security. As skilled tradespeople are sought after across various sectors, you'll find yourself in a position of strength, ready to forge a stable and rewarding career.

How to Express Your Interest:

If you're ready to take the first step toward a rewarding trades career, expressing your interest is easy!

Click the APPLY button to submit your interest!

Don't miss out on this opportunity to turn your passion for trades into a fulfilling and lucrative career! Express your interest today and let's build a brighter future together!

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership.

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

An exciting opportunity has arisen for a Talent Acquisition Consultant to join us for 12 months as a parental leave cover, with the opportunity to extend based on business needs. 

You will be responsible for end to end recruitment as well as onboarding for all teams across the business. From drafting advertisements, to interviewing and preparing for your new hire’s first day, you will play a critical role in identifying, engaging and nurturing the best talent for LegalVision.

This role will support our whole business across Australia, New Zealand and the UK. The bulk of the recruitment we do is in Australia, however our UK office is growing quickly! As such, the successful candidate needs to have the flexibility to occasionally conduct phone screens during UK hours (usually between 7-9am UK time, which can range from 4-8pm Sydney time, depending on the time of year). 

This role is ideal for a recruiter with experience working in a high volume environment. Take the experience you’ve gained to date and propel your growth in this fast paced, autonomous role where you will see the impact of your hard work every single day. There’s never been a more exciting time to join the LV team!

Your Responsibilities

Recruitment:

• Work with team leaders and our Head of Finance to determine hiring needs across the business (this will include both newly created roles as well as replacements).
• Prepare job advertisements and post via our ATS (Workable) and directly to jobs boards as required.
• Review applications and phone screen shortlisted candidates.
• Arrange interviews (both online and in person) and written exercises.
• Extend offers to successful candidates, including preparing and sending employment contracts.
• Provide feedback to unsuccessful candidates.
• Headhunt candidates on LinkedIn.
• Conduct market research to determine appropriate salaries and recruitment strategies.

Onboarding:

• Communicate with new hires in the lead up to their first day.
• Arrange tech provisioning.
• Work with hiring managers to organise inductions.
• Check in with new hires once they’re onboard to see how they’re settling in.

The Ideal Candidate

• You have 2-4 years’ in-house or agency recruitment experience in a fast paced environment. Prior experience working in professional services and/or graduate recruitment will be highly valued.
• You’re confident to operate in a stand-alone role and are excited to embrace the challenges and opportunities that will come your way.
• You genuinely love recruitment and are committed to thinking about ways to improve the candidate experience and our internal processes.
• You’re a brilliant communicator and find it easy to build rapport with people from all walks of life.
• You’re a fast learner, a quick thinker and an efficient worker.

Benefits

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across the UK, Australia and New Zealand.
• Up to 25 days annual leave per year, plus paid birthday leave, and volunteering leave.
• Annual budget to spend on external learning and development.
• Relaxed office environment in Surry Hills just minutes from Central Station, plus flexible remote work options.

How to Apply

If this role sounds exciting, we’d love to hear from you. Apply today!

Applications will be reviewed on a rolling basis, so you’re encouraged to apply early to avoid missing out.

A note to agencies: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our team

Our Unix Services teams support a whole range of organisations; providing IT support across a range of technologies and applications. The team is made up of 60 plus service professionals, and we’re continuously growing.

About the Role

As Systems Engineer - Linux, your role is to manage and maintain the Linux/Unix server environment and to provide proactive and reactive support services. The managed services team(s) are engaged by our customers to maintain the availability and reliability of a their core infrastructure. You will be using Automation tools such as Ansible on a day-to-day basis and may be required to assist customers with Application rollouts via Ansible at times.

In conjunction with the rest of the Managed Services team, you will be accountable for the timely action of customer service requests, within agreed service levels, whilst maintaining accurate and timely updates to technical documentation and ticket notes. You will also be required to operate under the guidelines of defined processes and procedures and are expected to ensure effective and professional communication with all relevant parties.


***To be successful in your application for this role, you must be an Australian Citizen with the ability to achieve Baseline Government Security clearance***

What you’ll do

As Systems Engineer - Linux, you will be responsible for, but not limited to the following:

• Use Ansible to perform day to day activities
• Use & modify existing Ansible playbooks to perform Application rollouts in customer environments
• Meet client SLAs for system availability, uptime and reliability
• Proactively manage and monitor the system environment for continuing business support
• Perform role responsibilities and duties during business hours, with occasional after-hours and on-call as required
• Perform regular Project Services work and work at a Design/Architecture level.

What You’ll Bring

You will bring at least three years’ experience in a complex, corporate, multi-server IT environment. You will have strong knowledge of RedHat Enterprise Linux 7 & 8 or similar flavour of Linux such as Ubuntu, Centos, etc. Along with extensive experience configuring and deploying servers, developing scripts to automate server builds and supporting systems infrastructure (systems, storage, networks, virtualisation platforms etc). You will be comfortable using Ansible in day-to-day operations tasks. Plus, you will have experience with sever security initiatives and have supported Virtual Server Environments.

You will possess exceptional customer, problem-solving and technical documentation skills, and be a team-player. Other skills you possess or technologies that you will have worked with include:

Configuration Management:

• git, GitLab CI/CD
• gitlab runners

Monitoring:

• Check MK
• Prometheus
• Science Logic
• PRTG
• Grafana

Automation / Scripting:

• Ansible
• Python
• Bash
• PowerShell

Software Packaging / Deployment:

• Red Hat Satellite
• Docker / Buildah / Podman container development

Why Datacom?

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

About the business

Journey Beyond is focused on bringing Australia’s most unique and iconic experiences to life. We aim to take guests beyond, to ignite their imagination, and to transform the amazing into the breathtaking.

The Rail business is made up of Australia's iconic train journeys, The Ghan, Indian Pacific, Great Southern and The Overland. Rail Expeditions is part of the Journey Beyond Group, a dynamic experience-based tourism business focused on sharing the special places in which it operates and creating and shaping lasting memories for all of its guests.

About the role

An exciting opportunity exists for experienced, energetic and passionate hospitality professionals to join our Guest Service team creating memorable first and last impressions through high-quality service and experiences. We are seeking candidates with excellent interpersonal skills, who are passionate and proud of the service they deliver and consistently willing to go above and beyond for our guests.

Some of your tasks will include;

• Greeting guest upon arrival and assisting them with check-in and concierge services
• Service of guests in the main terminal, including food, beverage and guest inquiries
• Host and provide guest service at the Adelaide-based off-train experiences
• Operating the souvenir and merchandise area
• Housekeeping duties around the terminal
• Administrative duties and guest bookings support, including guest check-in
• Other duties as requested

This position will require long periods of your feet, using office equipment and some lifting duties will be required. Candidates with demonstrated experience delivering high-quality guest service in a front-of-house hospitality environment will be highly regarded. Barista experience is desirable. Successful candidates will require a current Responsible Service of Alcohol certificate.

The departure times of our journeys vary, and you will require flexibility with working hours, including weekends and public holidays.

This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service.

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

• Bring your passion and feel the energy
• 11 Month fixed term opportunity

The Customer Lifecycle Lead for Dan Murphy's will manage and create amazing and effective customer journeys to optimise retention, lifetime value, and customer satisfaction across the Subscription proposition. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Develop, refine and drive the roadmap, strategy and guide delivery of a customer lifecycle program aligned to business goals through customer insight, segmentation, analytics and purchase behaviour. 
• Build loyalty and retention by optimising customer experiences, through product offering, engaging content & using customer feedback to improve the subscription service. 
• Developing triggered automated programmes from concept through to execution.
• Working with key stakeholders to build programmes, maintain and add enhancements as required.
• End-to-end development and execution of email campaigns, including the management of campaign sales and customer service communications within strict timelines and sequencing. 
• Seek ways to improve the customer journey and lead enhancement projects where necessary, with increasing emphasis on digital experience. 
• Be the owner of customer metrics, continuously reviewing and analysing to share with the business and drive KPIs - retention and churn metrics, lifetime spend, purchase frequency, transaction value, first/second/multiple purchase behaviour, product purchase (pre and post) insight.
• You will use data to help drive decision-making, and will use cross-team collaboration and a test-and-learn approach to continually improve the marketing mix for better customer experiences.

• Bring your passion and feel the energy
• Work for a marketing leading company
• Be part of a rare transformation opportunity

As our Senior Commercial Analyst for Transformation, you’ll be responsible for facilitating the procurement and management of IT agreements throughout the contract lifecycle from creating and driving RFx activities, contract negotiations and management of renewals. The role will work closely with Program Managers, Legal, Technology Stakeholders and Business Stakeholders across Endeavour Group’s key transformation streams to ensure procurement requirements are met, contract expenditure is aligned with budgetary commitments and transformation procurement activities are mapped and aligned with program timelines. The role will have the opportunity to support multiple Transformation programs and will cover hardware, software, and services contracts.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Engage with Transformation stakeholders to develop materials to support go- to-market activities
• Manage and run RFx activities including facilitating workshops, vendor shortlisting and notification of award or unsuccessful bids
• Review vendor proposals with a particular focus on commercial outcomes a business benefits in alignment with program and Group strategies
• Act as the central point of contact for vendors during contract negotiations
• Facilitate deal working groups between Legal, Transformation, Technology Business stakeholders to support with key decision making
• Review contract terms and help deal working groups with understanding the commercial value in contracts and risks introduced within negotiated term
• Maintain consistent operating processes for managing vendor partners
• Facilitate benchmarking research exercises to ensure Endeavour to continue to have the best service options in the market
• Experience with competitive co-design, competitive dialogue and/or dynamic sourcing processes preferred but not mandatory
• Assist with process improvements, developing standard operating procedure and guides
• Any additional tasks as assigned by IT Commercial Management

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals.
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

What you will enjoy doing

There is never a dull moment – The business is complex and diverse the culture is amazing and the uniqueness of what we do makes it a challenging and rewarding place to be. This is a leadership role requiring high levels of collaboration with local senior leadership and US technical accounting teams. You can add immense value to the organisation by driving high quality financial reporting and accounting practices combined with a strong control environment across our newly acquired Airborne Solutions business.

Responsibilities include:

• Overseeing financial processes and compiling financial requirements in accordance with USGAAP, local International Financial Reporting Standards (IFRS) and SOX requirements.
• Driving a high performing Airborne Solutions Financial Control team to deliver quality and on time outcomes.
• Prepared to support and provide cover for the team when needed.
• Maintaining an effective SOX framework according to US guidelines
• Ensure all Airborne Solutions Entities are compliant with relevant regulatory requirements e.g., accurate statutory accounts are submitted on time.
• Partnering with the Airborne Solutions business and Commercial Finance team ensuring accounting matters are resolved for internal and external audit purposes.
• Successful completion of internal and external audits.

Who you will work with 

You will report to the Regional Financial Controller and enjoy working with a large team of finance professionals. You will enjoy the fast-paced, customer-focused culture of Leidos. You’ll be working with a leader who has an empowering, thought-provoking leadership style and is all about collaboration.

What you’ll bring

• Exceptional stakeholder management skills for a trusting and collaborative work environment.
• Ethical, energetic, friendly, open and encouraging
• Highly organised, transparent and communicative
• Ability to manage team through competing demands & make priority choices whilst taking stakeholders through the journey.
• A proactive attitude that seeks to develop & improve systems and procedures and find solutions to complex problems.

What you’ll love

• Flex for Balance, for Life Events and to Give Back. Our Flex menu of options for when, where and how you work aims to give you more balance.
• When you grow, we grow. Be it through our exciting pipeline line of projects or by partnering with a People Leader who will guide, mentor and support you.
• Everyone deserves a great leader. That’s why we have introduced the People Leader Code to give leaders the confidence to better support, engage and develop their team.
• Connect, collaborate and celebrate with colleagues who share similar interests and join one of our 4 employee advocacy groups (Women, Pride, Young Professionals, Defence & Emergency Services and A4 Ability)

Here’s why our work really matters.

We’ve been keeping Australia safer, healthier and more efficient for 25 years, here’s just three ways how:

• We’re responsible for the ongoing support and uplift of the Australian Defence Force’s two largest classified networks.
• We support key networks for the Australian Cyber Security Centre
• We work with the Australian Department of Defence to design and operate the cyber security tools used across the Army, Navy and Airforce

What you will be doing:

• Assisting the Overnight Front Office operation
• Greet, check-in, respond to requests and settle accounts while providing exceptional service during the overnight shift
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
• Maintain accurate records of daily transactions
• Handle guest requests effectively and promptly
• Cash handling which includes currency exchange and balancing a float
• Become familiar with group resumes ensuring all details of incoming and outgoing groups are observed
• Serve as sales agent promoting and up-selling hotel services
• Monitor rooms' inventory to assist in maximizing rooms' revenue
• Maintain an excellent working rapport with all departments in the hotel
• Complete night audit tasks as assigned 
• Upholds the highest standard of internal and external customer service by applying our Service Standards at all times

What you will be doing:

You will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role, you will report to Assistant manager on duty on a daily basis and work within a creative and supportive team environment. Some of your key duties will include:

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
• Operate switchboard and guest messaging effectively, handling all calls promptly and professionally.
• Assist reservations sales calls as required. Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.