Hello and Kia Ora!

Start your game…
At Entain Australia & New Zealand, Our Product team is dedicated to innovating and bringing products to revolutionise the gaming and wagering industry. We are looking for a Senior Product Manager to join our dynamic team. In this pivotal role, you will play a key part in fostering collaboration among cross-functional teams, bringing together expertise in media, technology, design, and marketing.

Your primary focus will be to spearhead the development of an innovative platform that can be seamlessly integrated across multiple products. This endeavour includes the creation of a brand-new digital presence for trackside.co.nz, addressing its current absence in the digital landscape. Additionally, you will be instrumental in establishing a robust platform for our new media platform, leveraging your skills to manage acquired content that currently lacks a dedicated platform.

As a Senior Product Manager, you will be at the forefront of driving strategic initiatives shaping the future direction of our media offerings. Your ability to navigate the intersection of technology, design aesthetics, and market dynamics will be crucial in ensuring the success of our projects.

Where and how you can work:

This role is located in Brisbane, Australia, where our headquarters are also situated. We have offices in Darwin, Sydney, Melbourne, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day...

• Serve as the primary point of contact responsible for spearheading the development and expansion of the media business.
• Drive the end-to-end product lifecycle for our products, from ideation to launch and maintenance.
• Develop the product strategy and roadmap, collaborating with stakeholders to ensure alignment with business goals.
• Conduct market research and analysis to identify customer needs and industry trends.
• Work closely with the broader Product team, helping with ongoing mentoring and development.
• Define product requirements and specifications, ensuring they are communicated effectively to development teams.

About You:

• Proven experience as a product manager in media, involving digital platforms, video and audio streaming, targeted advertising, digital advertising, and content management, including disseminating news articles across various platforms.
• Previous Media experience is essential.
•  Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Possesses technical knowledge with the ability to grasp the connection of various components within the architecture.
• Experience in the racing, sports, and wagering sectors is desirable.

Entain Lifestyle...

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in various wellness benefits through our wellness calendar, including heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are handled.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who we are…

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with NZ TAB Racing Club. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

We have an exciting opportunity based at our site in Bowen Basin region, QLD to join a technology focused operation with a keen eye for improvement and overall drive for high quality learning development.

Reporting to the Site Safety & Health Manager, the Safety Superintendent- Learning from Incidents (LFI) will coach and advise the line organisation in conducting comprehensive investigations of incidents.

The accountabilities and responsibilities for this role include:

• Provide governance over the LFI process on site to ensure adherence to industry and Anglo American requirements
• Ensure LFI process is integrated into other areas of the operation
• Facilitate investigations and support investigations facilitated by external parties
• Proactively communicate learnings from site investigations across all levels of the operation
• Support the implementation of LFI training programs to build site capabilities
• Ensure timely and accurate entry of investigation information into Isometrix
• Provide guidance on incident classification, including coaching of the line in selection of correct consequence, ratings, agency and mechanism

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software.  We are a fast-growing, dynamic business with a global customer base and team.

As a PMO Coordinator, you will provide centralized coordination and support to the Services Team on all migration projects. You will be responsible for ensuring that the processes are followed and effective. Regular communication with senior managers is a key aspect of the role, ensuring ongoing updates on project progress and prompt resolution of any risks or issues that may arise. You will report to and work closely with the Director of Services.

We are looking for a high performer who will ensure all implementation projects are executed efficiently. This is an ideal opportunity for a new Project Manager to gain experience in a fast-paced environment.

Who You Are:

Motivated:  You are driven by project managing customer implementations in a growing SaaS company and joining the Services team to drive overall company success.

Organised: You love to see everything in its place and appreciate structure.

A Bridge Builder: You enjoy connecting separate groups together and are comfortable managing competing priorities.

Effective Communicator: You are comfortable communicating with customers and internal teams and saying no when you need to.

Analytical and Data-Driven: You can identify emerging risks and issues and manage accordingly.

What You Will Do:

• Project Planning:
  Creating comprehensive documentation outlining the steps, scope, and milestones necessary for the successful completion of a project.
• Project Process Improvement:
  Identifying and articulating strategies for enhancing a project's processes, ensuring continuous improvement for future projects.
• Project Resourcing:
  Effectively allocating resources essential for project completion, including personnel, financial resources, software, and materials.
• Project Monitoring:
  Systematically tracking and analyzing a project's metrics, progress, and tasks to guarantee timely and budget-conscious completion.
• Scope Sergeant:
  Manage Scope and keep the Customer and team on track.

The KPIs You Will Own:

• Project CSAT

• Customer NPS (with Customer Team)

We offer a fantastic and inspirational working environment!

• Flexible working.

• We are a team, we trust each other and we believe our best work happens when life & work is in good balance

• Wear what you like to work.

• Take your birthday off.

• Frequent team building events, remote and in person

• Relaxed and friendly team.

• Fantastic training and development opportunities

We are looking for a motivated Senior Project Engineer to join our team. Senior Project Engineers at FSC work on infrastructure projects for various clients in the road, rail, tunnelling, utilities and associated sectors.

As a Senior Project Engineer you will schedule, plan, forecast, resource and manage all the technical activities aimed at assuring project accuracy and quality from conception to completion.

You will work with our clients and other FSC team members to plan, deliver, and hand over projects throughout Queensland.

Responsibilities

In general, your responsibilities would include the following:

• Prepare, schedule, coordinate and monitor assigned engineering projects.
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Interact daily with clients to interpret their needs and requirements and represent them in the field.
• Perform overall quality control of the work (budget, schedule, plans, project team's performance) and report regularly on project status.
• Assign responsibilities and mentor the project team.
• Cooperate and communicate effectively with Project Manager and other project participants to provide assistance and technical support.
• Review engineering deliverables and initiate appropriate corrective actions as required.

You will be a motivated and proactive engineer with the right combination of energy and a commitment to learning. You will bring your perspective and skills to diverse projects, and have ambition to design your own career path.

You will also have:

• A degree in Civil, Electrical or Mechanical Engineering.
• Minimum of 7 years experience delivering civil infrastructure projects.
• Local Queensland and/or TMR experience is preferable.
• An ability to manage project teams to solve problems, drive health and safety culture and produce quality outcomes.
• Strong interpersonal skills to liaise positively with key stakeholders to ensure delivery of innovative client solutions.
• Ability to work under pressure and to tight deadlines.
• Familiarity with rules, regulations, best practices and performance standards.
• Ability to work with multi-disciplinary projects.

If you are looking for a traditional place to work – look somewhere else! Together, at FSC, we have built a different kind of company that puts people first, is entrepreneurial, cares about making a positive impact in the world and is driven to get better every day.

We are a growing engineering business led by experienced professionals who are passionate to see a change in how engineering projects are delivered.

We are proud to be a WORK180 endorsed employer for all women. See our range of benefits and policies direct at WORK 180 - https://work180.com/en-au/for-women/employer/fsc-group-pty

The following benefits can be enjoyed by choosing a career with FSC:

• Explore various career pathways
• Empower you to shape your future
• Competitive remuneration packages
• Competitive parental leave policies
• Flexible working arrangements
• Regular team social events
• Health and wellbeing initiatives
• Additional pay for weekend and night work

FSC has also been voted as one of the Best Places to Work by our employees, voted 4th in Australia in our category!

(Commission-Only Role - Accredited Representative)

An exciting opportunity exists for a self-motivated and talented Master Agent / Accredited Representative to join our Commercial Team and sell Konica Minolta’s world class products, solutions and services within the Brisbane SME market. This role is seeking an entrepreneurial minded individual, with aspirations to achieve unlimited potential as a B2B sales professional. A suitable candidate is an experienced salesperson, full of passion and a customer centric focus who has previously worked in a commission only arrangement. The position requires a strong understanding of B2B selling and knowledge of office equipment/information technology products and solutions.

• Developing new business to grow Konica Minolta’s footprint /market share
• Managing existing Konica Minolta customers within your designated geographic territory
• Meet required revenue targets and outcomes as negotiated
• Prospect new customers by developing new leads
• Ensuring a high level of sales professionalism

Qualities We Seek:

• Proactive Approach – encompassing cold calls, digital outreach and more
• Effective written and verbal communication
• Solid negotiation and client management skills
• Goal orientated and motivated by the challenge of reaching targets
• Ability to work independently and as part of a wider team of sales professionals
• Impeccable presentation skills
• Commitment to enhancing client value
• Minimum 3 years experience selling office equipment and solutions is highly desirable
• A personal vehicle and an active QLD driver's license is mandatory

Konica Minolta Business Solutions Australia Pty Ltd stands as a pioneering provider of Managed Print Services, Intelligent Information Management, Business Process Automation solutions, 3D Printing and Wide Format Technologies. We blend comprehensive client insights, strategic consultation, innovative hardware and software to augment productivity, trim expenses, elevate security and secure sustainable outcomes for our clients. Our unwavering Corporate Social Responsibility drives our values-centred approach across customers, staff and communities. We take pride in promoting volunteer initiatives, fostering close charitable partnerships and upholding environmental sustainability.

If you require any assistance during the recruitment process, please reach out to [email protected].

This position is a commission-based role only, you will not be employed directly by Konica Minolta. You will be employed on a contractual basis and must have your own ABN.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

About the Role

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you will do

As an Applications Packager you will:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why Datacom?

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
We are currently looking to fill a Production Print Field Service Engineer position to join our Queensland branch to provide service and support to our customers. The successful candidate will be responsible for the installation and support of Colour and B&W Production Print equipment and ancillary products with associated software & services solutions.

As a member of the Queensland Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment reporting to the State Service Delivery Manager.

Previous experience with Commercial Printing and Production Print equipment, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding
• Strong verbal and written communication skills
• Strong customer service skills
• Excellent organisation and time management skills
• Current and valid Australian Driver’s License
• Hold valid working rights in Australia

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Physiotherapist - Full Time / 8-hour shifts
Salary range: $80,000 - $110,000 + performance-driven bonuses.

Mediix Recruitment is seeking a skilled and passionate Private Practice Physiotherapist to join established clinic in Cairns. As a Private Practice Physiotherapist, you will have the opportunity to work closely with patients, providing personalised care and rehabilitation services.

About Our Client

Join a team of friendly, dedicated allied health professionals spanning over 20 locations nationwide with focus on physiotherapy, headache therapy, massage, acupuncture, clinical pilates, orthotics, shockwave therapy, posture analysis, and corporate health. Specialising in occupational rehabilitation, offering workplace assessments, suitable duties programs, return to work plans, and pre-employment assessments.

About the role

As a Physiotherapist reporting to the Director, you will play a crucial role in guiding clients on their journey to improved health. It is a great opportunity to join rapidly growing team independently managing a diverse caseload of MSK Clients, including Private Patients, DVA, Workcover & EPC Clients.

Location

Cairns, located in tropical North Queensland, offers a vibrant and unique lifestyle that makes it an exceptional place to live. The city boasts a stunning natural environment with the Great Barrier Reef at its doorstep and the lush Daintree Rainforest in close proximity. The warm tropical climate provides residents with an abundance of sunshine and outdoor activities year-round, making it an ideal destination for those who enjoy an active lifestyle.

Cairns is a melting pot of cultures, reflected in its diverse culinary scene and numerous cultural events throughout the year. The city's friendly and laid-back atmosphere fosters a sense of community, making it easy for newcomers to feel at home.

The affordability of housing and a range of recreational facilities contribute to the city's appeal, ensuring residents can strike a balance between work and leisure.

• Bachelor's degree or higher qualification in Physiotherapy
• AHPRA general registration 
• At least 2 years’ experience as a registered Physiotherapist, with a minimum of 1-year experience in private practice
• Current Valid Driver's License
• Current Working with Children Check or willingness to obtain one before commencement
• Evidence of COVID-19 vaccinations
• Police Check (valid within the last 3 years)

• A unique Employer/Employee Value Proposition Competitive salary and benefits package
• Continuous professional learning and development, including mentoring and coaching
• Embrace a diverse and inclusive work environment
• Access to career pathways and networking opportunities
• Organised 1:1’s, fortnightly teaching, and journal clubs
• Fully equipped practices with pilates reformer, shock therapy, acupuncture, exercise physiology, massage therapy, computerised gait analysis, advanced posture screening software, OH&S training, and rehabilitation, manual handling seminars
• Professional development assistance
• Great referral program

Please apply below or if you have further queries about this role, please contact Anna at [email protected]

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

This newly created role in our internal Finance team will play a vital role in supporting our quickly growing business. Reporting to the Head of Finance and working closely with our CEO, you’ll deliver on the day-to-day financial activities with ease. If you’re an experienced Assistant Accountant looking for a varied and interesting role that offers quick career progression and a supportive working environment, then this role is for you!

Key Responsibilities

• End to end Accounts Receivable and Accounts Payable including employee expense claims
• Month-end journals including accruals
• Support with processing payroll, bonuses and commissions for employees
• Bank reconciliations
• Managing our internal mailbox and responding to queries in an efficient and friendly manner
• Ad-hoc reporting, typically using MS Excel

Requirements

• Minimum 1-2 years experience in a similar role, with prior experience working in a corporate or professional environment
• Xero and Xero payroll experience preferred but not essential
• Highly organised and a strong attention to detail
• Excellent communication skills
• Quick and keen to learn, you’re able to pick up processes and systems easily and even help to document as we build
• High level of confidentiality
• Strong initiative, and a solution-focused mindset. If you don’t know the answer, you’ll search until you find it

Benefits

• Competitive salary on offer and negotiable based on your experience
• Flexible working options available, ability to work from home following probation
• Great CBD location close to public transport, with beautiful serviced offices and world-class amenities
• Financial support with any formal studies and industry licenses and registrations
• Being an early-stage employee, really helping to shape out future processes, culture and drive key business growth. Be a part of building a business from the ground up
• As we continue our growth, we continue to develop our employee benefits programs. We plan to be a well-known name in the SME market and have a company culture to match. You will be supporting us through our exciting journey, making it not only a great service, but one of the best places to work

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

About us

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totalling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position

• Permanent full-time
• Monday to Friday 8:30am-5pm
• Despatching goods for customer orders
• Accepting deliveries, receipting, unloading containers, sorting & checking goods received for quality, quantity, type or size, securing proof of deliveries.
• Inventory, completing store reports, and recording stock movements
• Operating forklifts to move containers, crates, cartons, IBC’s, and palletised goods.
• Adhoc housekeeping duties

About you

• Australian/NZ Citizen or Permanent resident
• Hold a current Australian forklift licence (LF)
• Several years of experience in a similar position
• Minimum 3 years’ experience operating high reach and counterbalance forklifts
• Comfortable with heavy lifting (25kg)
• Ability to work in a team and by yourself
• Preferably experienced with Dangerous goods and HACCP
• Exceptional verbal and written skills, excellent time management

Rewards

• Joining a friendly and supportive team at a time of great opportunity and growth
• Salary package inclusive 17.5% leave loading
• Company-performance-based bonus paid bi-annually
• Annual salary review
• Lunch provided daily onsite
• Secure onsite parking
• Paid Volunteer Day

How to APPLY

• Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team. All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

THE JOURNEY BEYOND GROUP
Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE LOCAL BUSINESS
Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

THE OPPORTUNITY

We have a unique opportunity available to join our Ground Crew team on a casual basis. This position will require you to work at both the Port of Airlie Terminal and Hamilton Island (ferry transportation included to & from Shute Harbour).

Your days could see you doing;

• Greeting guests and making them feel welcome from the moment they arrive;
• Managing the movement of luggage and freight;
• Maintaining accurate Inventory through receiving and counting freight;
• Assisting the vessel crew in loading and unloading of freight, luggage and guests;
• Assisting reservations team with enquiries, check ins and issuing tickets;
• Maintaining clear communication with fleet and Port of Airlie via radio;
• Ensure guest safety and satisfaction;
• Adhering to operational procedures and WHS requirements;
• Maintaining housekeeping and cleanliness in assigned work area;
• All activities performed to a timely schedule.

THE CANDIDATE

The ideal candidate will be passionate and proud of the service that they deliver and be willing to go above and beyond for our guests, motivated to create ongoing memorable and unique guest experiences. You will be a team player with a demonstrated positive "can-do" attitude, have previous experience in a similar role and ability to deliver professional service. This role would ideally suit a motivated individual who is keen to grow with the company.

• Minimum of 1-years' experience in a similar customer service role, with previous Porter/Reservations experience advantageous;
• Must hold a valid manual drivers license;
• First Aid qualifications and experience in warehouse & procurement highly advantageous;
• Reliable, self-motivated and proactive with an adaptable nature;
• Ability to work efficiently and proactively in an autonomous environment;
• Intermediate knowledge of MS Office and general administrative tasks;
• Confident with the use of technology and communication devices;
• Excellent written and spoken communication skills;
• Ability to multi task competing priorities;
• Great attention to detail with strong problem solving skills;
• Excellent personal presentation and interpersonal skills;
• Able to work flexible hours including weekends and public holidays.

• WHV 6 Month Work Limitation Exemption;
• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Lifestyle Roster;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Accepting applications as and when they come in.

We are currently only considering applications of those currently residing in Australia with working rights.

Holiday Notice: Christmas Closure - December 23rd to January 2nd

We want to inform all prospective candidates that our office will be closed for the Christmas holiday from December 23rd to January 2nd. During this time, our team will be taking a break to celebrate the festive season.

Application Advisory: While our team is away, we encourage early applications for any open positions to assist us in expediting the interview process. Early submissions will be appreciated, and our hiring team will make an effort to review applications during the holiday period.

Interview Process: Please note that our interview process will officially commence in the new year. While we value early applications, candidates can expect interview invitations and further communication starting early January.

We appreciate your understanding and look forward to reviewing your applications. Wishing you a joyful holiday season!

Are you an experienced telesales professional looking for the next big opportunity to earn big and be recognised for your tenacity and ambition? Look no further! We’re rapidly expanding, and we want YOU to be a part of our success story.

Why Retinue?

• Unlimited earnings! Start on a $65,000 base + super, but with uncapped commissions, quarterly bonuses and realistic targets, you’re easily earning an OTE of $100k+. Our high performers are earning closer to $150k!
• Join a supportive team environment with managers and senior team members all driven to help you succeed.
• You’re supporting small business success across Australia, selling a solution that small business owners desperately need!
• Great working hours 9-5:30, no overtime or weekend work!
• Quarterly bonuses, awards, prizes, and a yearly overseas holiday
• Achievable commission structure, most earning commission in the first 4 weeks!
• Regular social gatherings and ongoing professional development activities

What does your day-to-day look like?

You’ll contact incoming and outgoing leads, and explain our services to decision-makers with the aim to schedule an appointment for your BDM. Expected daily call volume is 60-80 dials a day, and targeting 15 booked meetings per week. You’ll be working on our world-class CRM to maintain our lead data and partner closely with your BDM to ensure the best chance of a successful meeting and maintain our overall reputation as a client centric business the supports small business.

What are we looking for:

• Minimum 12 months experience in a similar role, ideally in a call centre or telesales environment but if you have outbound or B2B sales experience we encourage you to apply!
• Someone who can demonstrate prior high performance and is driven to succeed in this role
• Resilience and accountability are crucial! Everyone experiences highs and lows, but we're looking for individuals who can take ownership of their outcomes, bounce back from challenges, and reset to conquer their week, month, or quarter

Does this sound like the role for you? Are you excited to leap into 2024 with a new role, new opportunity and all the keys to help you succeed professionally AND financially? Then don’t hesitate, apply now and secure your ticket on our fast-growing Rocketship of a business!

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

The Customer Support Analyst is responsible for ensuring our clients receive timely assistance and resolution to technical support issues. Utilizing different resources like the user guide, internal knowledge, and their own curiosity to solve problems, the Support Analyst will investigate and solve user-reported questions and problems related to the functioning of their Actionstep systems. As a tenacious and customer friendly expert, the Support Agent focuses on getting users results with a human touch.

Reporting to the ANZ Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company!

Who You Are:

Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems.

What You Will Do:

Respond and manage to completion inbound tickets from Actionstep users across a variety of topics in time-sensitive situations, providing first level support with thoughtful, concise messages that provide expert solutions to our users.

Schedule and complete troubleshooting screenshare video calls with users when necessary, using excellent business etiquette and customer management skills to achieve high customer satisfaction.

Maintain and increase product knowledge through training and active research across Actionstep resources.

Thoroughly document user contacts, issues, and resolutions via help desk software, and contribute to team knowledge by submitting proposed solutions in internal and external documentation.

How We Measure Success:

• Responsiveness to customer enquiries
• Attention to detail when investigating issues
• Efficiency when managing multiple priorities
• Collaboration with other team members (inside support and other business units)
• Any relevant OKRs that are in place for the team

We offer a fantastic and inspirational working environment!

• Flexible working.
• We are a team, we trust each other and we believe our best work happens when life & work is in good balance
• Wear what you like to work.
• Take your birthday off.
• Friday afternoon socials and frequent team building events, remote and in person
• Relaxed and friendly team.
• Fantastic training and development opportunities

THE JOURYNEY BEYOND GROUP
Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE LOCAL BUSINESS

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

THE OPPORTUNITY

The Sales and Marketing Executive is an enthusiastic and creative team member and an imperative role within the Sales and Marketing Team at Cruise Whitsundays.  Managing all social media and digital marketing platforms, the Sales and Marketing Executive ensures positive maximum exposure of the Cruise Whitsundays brand.  

Key responsibilities include, but are not limited to;

• Produce market analysis and sales reports
• Assist in the delivery of all CWS marketing campaigns and social media content;
• Manage all online booking engine responsibilities (new agent account set up and support) and liaise with third party stakeholders
• Online promotions, local agent account support, trainings and events ;
• Assist with sales calls, trade shows and events
• Manage all contra accounts and bookings & sales administrative tasks;
• Manage key relationships with social media influencers, media partners and lead suppliers;
• Host and plan annual influencer events (Reefmeet etc.)
• Update and maintain website content using WordPress
• Manage, create and distribute all EDM activity

We have a rare permanent full time position available working Monday to Friday 830am to 500pm at our Port of Airlie Terminal. There may be adhoc hours required for social networking, famils and expos etc.

THE CANDIDATE
The ideal candidate will be self-motivated and passionate with a demonstrated growth mindset and proven skills in excellent relationship management. Your high-energy and excellent interpersonal skills will be critical to your success, demonstrated through your natural ability to form strong working relationships. You are know for your solution based problem solving skills, organisation and high attention to detail.

• Bachelors degree or relevant qualification in Sales & Marketing highly desirable;
• A minimum of 3 years’ experience in a sales and marketing role highly desirable;
• Previous Experience in sales and marketing in the travel and tourism industry;
• Experience utilising a social media management platform such as Social Studio, Hootsuite etc;
• Experience using Marketing Cloud or similar EDM platform;
• Familiar with Salesforce or similar CRM platform.

• WHV 6 Month Work Limitation Exemption;
• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

If this sounds like the perfect opportunity for you, then APPLY now! Applications close on 3rd January 2024.