Actuarial Senior Consultant






Mentoring programs - receive support and coaching to progress your career
Learn from the best in the business
Flexible work arrangements - work in a way that suits you best






Join a high performing culture of talented people, who are motivated and passionate about building and implementing information-based solutions

What will your typical day look like?
We provide quality advice that improves business outcomes for our clients and enables them to achieve their strategic goals. The diversity of work available across the firm ensures the activities of each consultant are interesting and challenging.
The role includes the full range of actuarial responsibilities within insurance including valuation and pricing, capital management and optimisation strategic advice, merger & acquisition due diligence and valuations, actuarial model builds and testing, and optimising data and reporting processes. On a day to day basis, you will support the delivery of client engagements through performing analyses, technical review, preparing reports and presentations, attending client meetings and helping the team stay informed on industry updates.

About the team
Deloitte Actuaries is recognised for providing clients with a full range of advisory, consulting and business algorithmic services across insurance (life, general and health), superannuation and investments, banking and public sector. We are growing and this has created opportunities within our team.

Enough about us, let's talk about you.
You will be developing knowledge and experience as follows:

For our consultants, we typically expect up to 3 years of industry experience.
For our senior consultant roles and above, we typically expect 3+ years of industry experience.
Understanding of actuarial methodologies, financial modelling and sector regulations.
Hands-on experience with modelling tools e.g. Prophet, SQL, R etc
Excellent analytical and problem-solving skills.
Strong interpersonal and communication skills.


Ability to work effectively within a team environment.
Time management skills - prioritisation of work without supervision.
Adaptable and responsive to a continuously changing environment.
Willingness and desire to work on client projects across multiple sectors as needed.


Why Deloitte?
At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits , including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

The minimum salary requirement for this role is $130,000.00 inclusive of the minimum superannuation contribution

Next Steps
Sound like the sort of role for you? Apply now, we'd love to hear from you!

#LI-DNI Please click here to apply.

About BHP


At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.



Come and be a part of this success.





About the Role



We are recruiting industry-experienced Mechanical Fitters for permanent opportunities to join our WA Iron Ore business. This opportunity will be offered on an 8 days on / 6 days off / 7 nights on / 7 days off roster and you will be reporting to a Maintenance Supervisor within the Fixed Plant team.



Key responsibilities include but not limited to:


-Inspection, servicing, adjustment, troubleshooting and repair of the processing plant
-Ensuring clear communication across team members and to the Supervisor in regards to downtime and trouble areas;
-Following specific maintenance strategies and procedures;
-Overriding commitment to BHP Charter, health, safety, environment and sustainable development;
-Ensuring that all documentation and data entry is accurately completed;
-Maintain a high level working knowledge of safety processes.




About You



Suitable candidates will hold the following:



-An Australian recognized Mechanical trade qualification
-Experience in fixed plant maintenance
-Highly safety focused
-Dedicated and enthusiastic
-Keen to learn with a willingness for self-improvement
-Ability to work to deadlines and remain calm under pressure

About Our Process


At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.



Supporting a Diverse Workforce

The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a unique BHP employee share program.



At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

Tritusa Pty Ltd is looking for multiple (Two +) SAP Test Consultant Full-Time professionals to join our Tritusa family and work on our client sites.
You will work onsite, representing the Tritusa brand with a range of customers to gain invaluable experience, quickly.
• SAP Test Consultant
• Full Time Permanent
• Salary $90,000 – $100,000 (Plus Super)
• Sydney, Australia
• SAP Testing | SAP S/4 Hana | SAP Implementation

As an experienced test consultant, you will be responsible for the testing and quality of the overall solution, emphasizing SAP Testing. You will have strong technical skills, sound technology understanding, and a strong desire to learn. You will have the ability to apply new knowledge, exceptional organizational skills, self-motivation, ability to work independently, and possess strong inter-team communication skills. You will have the ability to identify creative and complex testing solutions for technical and application-based systems. All of these are critical to the success of this role.
Roles and Responsibilities:
• Self-initiated: Proactively apply testing techniques, test plans, and test cases to enforce the quality of the system to support BAU and new implementations as required by the platform.
• Project/Program-initiated: Develop test cases against the requirements and plans for their execution within the timelines specified by the initiatives.
• Assist the Test manager with test effort estimates in accordance with the amount of project delivery information available.
• Participate in formal review of key project artifacts being delivered in accordance with project methodology.
• Prepare test cases and identify/create test data, as required.
• Undertake and facilitate peer review of testing deliverables.
• Undertake formal review and/or peer review of own and other testing resources artifacts including test cases.
• Provide instruction and guidance to Testing personnel to achieve goals and provide feedback on the quality of their work.
• Communication with the project team and test analysts
• Seek opportunities for automation integration and testing to introduce efficiencies and quality gains across the systems.
• Raise defects/issues and provide an implementation plan for their resolution by anticipating similar issues in the future and making proactive activities based on the current environment and stakeholder needs.
• Recommend and implement changes to the overall testing approach.
Experience:
We will give you access to unique career opportunities, and a vast and diverse network of talented SAP professionals.
• You must have demonstrable, minimum 5 years of testing experience with multiple SAP testing projects.
• Must have at least 2 years of experience working for a large organization in a complex environment with a medium to large team.
• Strong hands-on experience in Microfocus Application Lifecycle Management (ALM) tool
• Strong stakeholder management skills
• Good communication skills (written and verbal)
• MS Teams experience
Key skills & Expertise:
• Good verbal and written English communication skills.
• Client Relationship and engagement
• Willing to take on challenges in new areas at new clients.
• A drive to expand your network in the SAP community.
• Enthusiasm and motivation to work in a dynamic environment.
• Hands-on experience in SOLMAN, ARIS, and MS Teams
• A passion for technology and business.
• Strong knowledge of system testing techniques, methods, and approaches used in testing SAP modules.
• Familiarity with testing types and techniques such as requirements testing, functional testing, regression testing, risk-based testing, data integrity testing, API testing, negative testing, string testing, production verification testing, and comparative testing.
• The ability to understand and assimilate different points of view.
• A strong desire to work with people in a team-focused environment.
• Strong knowledge of testing cycles, test tools, and defect-tracking processes.
• Be able to prepare test environment specifications, test cases, and test plans as needed.
• Natural leadership skills and the ability to thrive in a collaborative culture.
• The willingness to take ownership of challenging tasks, even beyond your initial scope of responsibility.
• The flexibility to travel to client locations.
What We Offer:
• We’ll give you the tools, training, and freedom to succeed in a way that fits with your goals.
• Focused career development: coaching, experiences, and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future.
• We value every employee's unique perspective, and we work hard to make sure everyone is appreciated for who they are.

Why Tritusa:
Tritusa (try-tu-sha) is a consulting company that specializes in SAP, Software Testing, Digital consulting, and services. We were founded in 2011, and we’re committed to continually building a safe and respectful workplace where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote culture, disability, LGBTI+, Aboriginal, and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.
We’re a company that values diversity and inclusion, and we want to make sure everyone feels included. We believe that this is one of the biggest factors in creating an environment where people can thrive, innovate and be their best selves.
If you're looking for a great place to work and grow, you might be the perfect fit for our team.
What you need to do now
Please apply to this role through the ‘Apply’ link. Recruiters will review your application and if they think you might be a good fit for the role, they will contact you directly.

The preferred candidate will be subject to background screening by Tritusa or by their external third-party provider.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Take the next big step in your career by applying today! www.tritusa.com.au

The Company:
Our client, Maxitrans, is Australia's leading manufacturer and supplier of high-quality engineered road transport equipment and solutions.

Responsibilities include:

The Job:
Preparing bodies for painting by filling in gouges and imperfections with bog, sanding, and/or sandblasting
Masking bodies
Mixing and preparing primer and paint
Spraying 2-pack paint with air gun

The Person:
Trade qualified
Experienced in painting trucks and trailers or commercial vehicles
Able to colour match
A truck license would be an advantage

5 Fulltime positions available
$65,000-$90,000 PA
Location: NSW
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.

Not the job you are after? For more Vehicle Painters jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au

Position: Business Analyst Lead – Enterprise-level eCommerce
Location: Australia - Sydney

We are currently looking for a bright, and tenacious Business Analyst Lead (BA Lead), who is familiar with SAFe Agile methodology, and experienced with eCommerce.

• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have requirement.
• Previous experience managing remote/offshore teams is an advantage.
• Working knowledge of micro-services/headless architecture and CMS/DXP platforms (Sitecore, Kentico, Optimizely, Drupal, etc.) will be an advantage.
You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.

Key Deliverables and Responsibilities:
• Analyze, design, and document technical solutions to meet the business objectives
• Conducting client research and analysis of the current technology stack in use capability
• Lead platform-agnostic discoveries and suggest the best-fitting solutions which are logical, meet business needs, and are platform appropriate
• Develop relevant training / user documentation for both internal and external stakeholders
• Liaise with developers to develop technical outcomes based on user needs
• Leading re-platform projects for eCommerce platforms end to end
• Create, own, and manage functional scope
• Understand the client's business needs and process
• Help our clients with building their road maps and backlog grooming of requirements

Qualifications & Experience:
• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have.
• Have 2+plus years of BA Lead experience in a digital agency setting - eCommerce is a must.
• Strong facilitation and communication skills across business and technical audiences
• Experience writing detailed business documents clearly describing the problem, the scope of work and the best solutions for the client
• Experience presenting ideas and proposals to stakeholders
• Understanding of eCommerce internationalization and Australia complexities: content in multiple languages, country-specific product availability, and tax & payment processing
• Experience in the use of JIRA and other Atlassian services.
• Be comfortable organizing and running both client and supplier meetings.
• Possess excellent written and verbal English communication skills, with the ability to effectively communicate with internal team members across multiple levels, in Australia and Vietnam, building trust in your abilities to get the job done effectively.
• Be a team player, mentor, and support team members.

This role and the individual are fundamental to SmartOSC. We provide other training opportunities to ensure you and the team can best serve our clients while ensuring you can continue to grow your skill set.

Reporting and Ownership
• Reports to SmartOSC ANZ’s Head of Delivery

Office-based is preferred, however, can consider a Hybrid working arrangement for the right candidate.

Disclaimer:
The above information is intended to describe the general nature and level of work assigned to the employee(s) assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all required responsibilities, duties, and skills.
Management may include or reassign any other duties or responsibilities as required by the business.

About us:? ?Established in 2006, SmartOSC is a premium, full-service e-commerce development agency. The company's portfolio includes more than 500 clients worldwide, including many premium brands: ASUS, Nestle, SpaceX, Lotte, Courts, PayPal, LGE, Johnson & Johnson, Unilever, Smartbox, Mitre10, Toshiba, RICOH, and Radio Rentals.

As of November 2022, SmartOSC acquired a global presence with almost 1000 employees and offices in Vietnam, Australia, Thailand, Singapore, Japan, Korea, Indonesia, the UK, and the US.

SmartOSC offers a wide range of services including consulting, UI/UX design, development, and managed services. The company's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely, and Salesforce Commerce Cloud.

For additional information about SmartOSC, please visit ?http://www.smartosc.com/

We act as a recruiter for EMAG Apartments.

EMAG Apartments is a family-owner construction and development business delivering high quality rental accommodation to Sydney for over 60 years. We are committed to ensuring our projects provide tenants with excellent lifestyle and accommodation offering, with a key focus on size and location.

EMAG Apartments are seeking an experienced Electrical Engineering Technician to join the team.

The position will entail:
Design, installation, troubleshooting, support and maintenance of Electrical systems
Collecting data, performing tests and complex calculations, graphing results, and preparing charts and tabulations
Estimating quantities of materials required, and pricing the cost of those materials.
Preparing quotations inclusive of bill of materials.
Review, check and approve of all electrical works performed by the team.
Plant Room and Main Switch room equipment preventive and corrective maintenance.
Build, troubleshoot and repair Electrical panel boards, ATS, UPSs, CCTV, Air conditions, transformers, voltage regulators, Phase relays, Timers, contactors, MDB, JBX, temperature sensors,DC, AC.
Inspect electrical components, such as transformers and circuit breakers to avoid electrical problems. Install and maintain wiring, control, and lighting systems.
Interact across multi-skilled teams to ensure project scope and specifications are aligned to the overarching technical and operational design.
Communicate and coordinate day-to-day activities. Required Skills:
Must have strong communication skills
Must be able to work in a team environment
Well-organised and have attention to detail

The successful candidate should have a minimum of 2 years of relevant experience. Holding a relevant qualification is preferred but not essential.

This is a full-time and permanent role.

Salary: $60,000 $80,000 + super, depending on experience.

Tritusa Pty Ltd is looking for multiple (Two +) SAP Basis full-Time professionals to join our Tritusa family and work on our client sites.
You will work onsite, representing the Tritusa brand with a range of customers to gain invaluable experience, quickly.
• SAP Basis Consultant
• Full Time Permanent
• Salary 90,000 – 120,000 (Plus Super)
• Sydney, Australia
• SAP Basis | SAP S/4 HANA | SAP BI

Roles and Responsibilities:
• To use SAP Basis, and HANA for sizing and architecture design, Environment/landscape setup, Performance tuning, SAP Application upgrades, HANA upgrades and Disaster recovery setups.
• To deliver detailed technical design specifications for changes and enhancements.
• To complete SAP upgrades on SAP S/4 HANA, PI, and BI technologies.
• To maintain multi-landscape environments through client copies, system refreshes, and transport management using Solman.
• To develop and implement proper security measures to provide data integrity and confidentiality of information for SAP S/4 landscapes.
• To work across functional support areas to tune SAP Applications for optimal performance.
• To evaluate enterprise-wide SAP application systems and develop detailed analysis reports and recommendations for business-critical systems.
• To conduct performance monitoring, tuning, and systems configuration using SAP best practices
• To conduct disaster Recovery (DR) and patching support

Skills Required/preferred:
• 7+ years of experience in SAP BASIS
• Working experience with S4HANA & SAP FIORI integration
• Cloud Experience – Installations and Migrations to Cloud, Strong knowledge on VMs provisioning in AWS/ or any other cloud vendors
• Experience in design, configuration, and testing of core SAP S4HANA
• Strong exposure towards any cloud, preferably on AWS cloud
• Design, configuration and testing of SAP BI and HANA native technologies
• Strong Knowledge on Setup and operation knowledge on Solution Manager features like CHARM, Technical Monitoring, etc.

What We Offer:
• We’ll give you the tools, training, and freedom to succeed in a way that fits with your goals.
• Focused career development: coaching, experiences, and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future.
• We value every employee's unique perspective, and we work hard to make sure everyone is appreciated for who they are.

Why Tritusa:
Tritusa (try-tu-sha) is a consulting company that specializes in SAP, Software Testing, Digital consulting, and services. We were founded in 2011, and we’re committed to continually building a safe and respectful workplace where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote culture, disability, LGBTI+, Aboriginal, and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.
We’re a company that values diversity and inclusion, and we want to make sure everyone feels included. We believe that this is one of the biggest factors in creating an environment where people can thrive, innovate and be their best selves.
If you're looking for a great place to work and grow, you might be the perfect fit for our team.
What you need to do now
Please apply to this role through the ‘Apply’ link. Recruiters will review your application and if they think you might be a good fit for the role, they will contact you directly.

The preferred candidate will be subject to background screening by Tritusa or by their external third-party provider.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Take the next big step in your career by applying today! www.tritusa.com.au

Who we are:

Maltem Consulting Group is a community of 1,200+ passionate consultants dedicated to innovation, data and digital transformation projects.

Founded in 2001 and located in 12 different countries, our footprint covers France, Singapore, Hong Kong, Vietnam, Luxembourg, Belgium, Madagascar, Mauritius Island, Morocco, US, Canada and Australia.

Since 2018, Maltem Australia is a growing and multicultural data analytics and project management consulting boutique composed of 50+ highly experienced practitioners.

We are working closely with clients to understand, connect, and improve organisational effectiveness, and deliver data value faster. Our aim is to support our partners building a sustainable competitive advantage on their industry and be at the forefront of innovation.

We are looking to expand our footprint in Australia therefore we opened a role of business developer to support our growing numbers of local partners looking for advisory, consulting and delivery services in the data & analytics space.

Responsibilities:

· Consultative sales into C level across industries such as Banking and Finance, Insurance, FMCG/ Consumer, Telecoms, Media and Tech

· Full sales cycle through a consultative sales approach

· Close deals consistently

· Identify partnership opportunities

· Develop new relationships to grow business and help the company expand

· Maintain existing business

· Think critically when planning to assure growth success

Our expectations:

3+ years of successful business development sales experience
Must have experience selling consulting services
Previous experience selling Data & Analytics services
Previous experience working towards weekly and monthly targets
Experience selling deals from $500K AUD upwards
Experience selling to Chief Analytics Officers, Chief digital Offices, Chief Operating Officers etc
Degree in Business Development or/and in Key Account Management
Experience working abroad would be advantageous
Network in the region would be advantageous
Clear written and verbal communication skills
Entrepreneurial mindset and team-spirit is key
Very attractive package: Base + Super + High bonuses

Location: Sydney

We are looking to go beyond expectations and shape the future of work by working with passionate, skilled, and energetic people.

Our Recruitment Process:

1. Apply online! The HR team carefully studies your application under 3 days and contacts you if your profile matches one of our positions.

2. First meeting! You discuss with an HR about your background, your professional aspirations as well as about Maltem and the opportunities we offer.

3. Challenge yourself in a technical interview with one of our experts. It is also an opportunity for you to have his feedback.

4. During the entire recruitment process, you have the opportunity to participate in events organized by Maltem and interact with consultants to learn more about us!

We take care of each other, and our employees are at the heart of everything we do. We are community driven. By joining us, you will have access to a pool of passionate experts across data engineering, analytics, data science Change and Project Management.

So, are you ready to join us?


Benefits:

Employee mentoring program
Free drinks
Travel reimbursement
Work from home
Annual bonus
Bonus
Performance bonus
Signing bonus

NORTH PARRAMATTA AREA

QUALIFIED TRADESPERSONS – Electricians – Plumbers – Carpenters

* Permanent Full Time Positions + Career Progression
* Very Attractive Hourly Rates
* North Parramatta Area

Hours:
* Monday to Thursday 6am - 2.30pm
* Friday 6am - 12pm

What’s in it for you?
*Permanent employment with regular hours (including a short Friday).
*Join an industry-leading company.
*Ongoing training on current and new products
*Opportunity to further grow and develop your knowledge of the off-road camper market.
*Opportunity to progress to Team Leader
*Occasional camper use will be provided after a qualifying period for family holidays.
*Monthly team building
*Immediate Start!
*Onsite parking

We are a well established, family owned company manufacturing and selling top quality caravans and camping trailers using Australian materials. A position has become available for Qualified Tradespersons to contribute to our continuing success producing quality products.

You will need the following:
*Minimum of 2 years working with one employer
*2 checkable work referees whom you reported to
*Proficient in use of 12v, pneumatic and hand tools – rivet guns, drills, screw guns, ratchet guns, staple guns etc
*Assembly skills.
*Hand Tool Skills.
*Problem solving skills.
*Communicate well with others.
*Work in a fast-paced team environment.
*Ability to cope with the physical demands of the job.
*Great reliability and time management.

Skills and Attributes:
*Technical / Trade skills and Certifications (Carpenters, Plumbers- Electricians).
*Ability to work independently and unsupervised.
*Attention to detail.
*Knowledge and experience with 12V charging systems, solar, Lithium power, battery management systems and all electronics i.e. Red arc/Victron advantages.
*A strong safety mindset.
*Current driver’s license and towing experience preferred
*Drive and determination to learn on the job.

Requirements:
*Production/Manufacturing experience
*Experience in a Production Line
*Ability to follow drawings and work instructions using jigs, tape measures and other methods
*Good eye for detail and take pride in your work
*Willingness to work to a high standard of quality
*Ability to work efficiently to meet production schedule in a fast paced environment
*Willingness to work in a team
*Professional work habits in regards to maintaining a safe, clean and organised work area
*Communicate well with staff
*Can do attitude
*Ability to cope with physical demands of the job

This is a very good opportunity to join a secure stable company. We offer a friendly professional team environment and safe work conditions.
Apply today by emailing your resume to Chris McKenzie.
[email protected]

Tritusa is looking for a couple of Performance Test Consultants to join our Tritusa family and work on our client sites.
You will work onsite, representing the Tritusa brand with a range of customers to gain invaluable experience, quickly.
The Consultant will focus on leading and developing sophisticated tests that enable Test Consultants to perform the most complex load simulations to expose bottlenecks and accurately analyse the results to help ensure the service/solution is fast and secure.
• Performance Test Consultant
• Full Time Permanent
• Salary $100,000 – $110,000 (Plus Super)
• Sydney, Australia
• MicroFocus LoadRunner / Performance Center and JMeter

Roles and Responsibilities:
• Own delivery of performance test phase from specification to design, prep, execution through to test closure
• Create re-usable performance test scripts and assets
• Create performance test data – via scripts, SQL, GUI automation
• Analyse performance results to identify bottlenecks and optimisations
• Provide accurate estimates for delivery of performance test tasks – scripting, execution, analysis
• Work with distributed team resources, developers, DBAs, SMEs to analyse, identify and resolve performance test issues.
• Create performance test reports detailed to appropriate levels depending on audience (eg. Interim test reports, Test Summary Report)
• Analyse metrics and trends to highlight performance opportunities for improvements







Skills Required/preferred:
• Expertise in at least two performance test tools. Preferably, Micro Focus LoadRunner / Performance Center and JMeter
• Strong experience identifying bottlenecks across various layers of web application stacks (client, network, database)
• Excellent ability to partner with Architects, Developers, Systems/Network Engineers and Database Administrators to collaboratively tune systems
• Excellent skills in summarizing a large amount of metrics into meaningful graphs and reports.
• Demonstrate ability to identify potential limitations in software architectures
• Demonstrate ability to write clear and concise technical documents




What We Offer:
• We’ll give you the tools, training, and freedom to succeed in a way that fits with your goals.
• Focused career development: coaching, experiences, and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future.
• We value every employee's unique perspective, and we work hard to make sure everyone is appreciated for who they are.

Why Tritusa:
Tritusa (try-tu-sha) is a consulting company that specializes in SAP, Software Testing, Digital consulting, and services. We were founded in 2011, and we’re committed to continually building a safe and respectful workplace where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote culture, disability, LGBTI+, Aboriginal, and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.
We’re a company that values diversity and inclusion, and we want to make sure everyone feels included. We believe that this is one of the biggest factors in creating an environment where people can thrive, innovate and be their best selves.
If you're looking for a great place to work and grow, you might be the perfect fit for our team.
What you need to do now
Please apply to this role through the ‘Apply’ link. Recruiters will review your application and if they think you might be a good fit for the role, they will contact you directly.

The preferred candidate will be subject to background screening by Tritusa or by their external third-party provider.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Take the next big step in your career by applying today! www.tritusa.com.au

Title: Customer Success Manager (Retention and Growth)

Location: Remote

Working Hours: 7.30 PM to 4:30 AM (IST)

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

What You’ll Do

Birdeye is looking for a Customer Success Manager for Retention and Growth with a passion for relationship management. The successful candidate will nurture and manage accounts to maintain a healthy life-cycle, while ensuring and allowing customers to see the benefits of Birdeye’s new platform and renew. This role is vital and hands-on role, where you will work hand-in-hand with customers to help improve their online reputation.

Responsibilities

• Responsible for renewals of Birdeye’s clients

• Monitor and analyze account health to identify churn risk

• Win back clients who have requested a cancellation

• Utilize your creativity to refine and innovate processes to improve Customer Success

• Leverage your sales skills to reinforce the value proposition of BirdEye

• Be the point of escalation for clients and salespeople to ensure client satisfaction

• Develop methods for managing customer satisfaction

• Leverage research and understand of our clients industries to create tailor-made solutions

• Handle some financial and billing issues for Birdeye clients

• Additional assigned projects as assigned

Requirements

• 2-7 years of experience in a customer facing support/success/account management/retention role.

• Customer experience champion.

• Strong oral and written communication skills.

• Consultative approach to account management.

• Deep customer empathy.

• Understanding of SMB space, particularly in the specified vertical.

• Exceptional Saas product knowledge.

• Ability to effectively manage delicate customer situations

• Organized and reliable - Able to work as a team with little direction when necessary

• Knowledge of Sales force CRM a plus.

• Bachelor’s degree preferred.

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times

Finance Manager/Business Partnering opportunities available in our Financial Services Teams at CBA.

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Manager level supporting our financial services teams.

Please note – This is an Expression of Interest, It is still strongly encouraged that you still apply for other roles in our business.

Join a high performing team!

Key duties will include:

• Partnering with the varying businesses in the development of robust business cases that reflect the expected financial and operational outcomes of any given project/initiative.

• Working closely with Core Finance teams to support them in understanding the financial performance of the business unit you are responsible for to drive the right outcomes for the Group.

• Providing financial management and analysis to your business unit up to CFO level, as well as the whole of Finance.

• Helping the business optimise performance and achieve performance targets, including active support for and involvement in continuous improvement/productivity initiatives.

We’re interested in hearing from people who have

• CA/CPA/CFA/ACCA qualification

• Experienced in mapping processes, implementing improvements and a natural curiosity to know more and improve processes

• Ability to work collaboratively across multiple teams and influence change

• Demonstrated ability to manage multiple deliverables simultaneously

• High degree of commercial acumen

• Strong strategic thinking and analytical skills

• Financial Services background and experience desirable

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

What next? 

Our team is looking to connect with finance professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest. Candidates will be contacted if they are deemed suitable for vacancies within our wider finance services portfolio.

Advertising End Date: 21/01/2024

Senior Analyst opportunities available in our investment, divisional, planning, forecasting, and group performance reporting teams.  

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Senior Associate/Senior Analyst level supporting our financial services teams.

Please note – This is an Expression of Interest; it is still strongly encouraged that you still apply for other roles in our business.

See yourself in our team

The purpose of the roles is to help deliver the strategic agenda for FR&A. This will involve delivering value-adding, insightful reporting and analysis to the Board, CEO, CFO, ELT, Executive General Manager Group Finance, and Group Treasurer, Investment bank, relating to the strategic direction and performance of the Group.

Your responsibilities are varied, ranging from being the key business partner in Group Finance for selected Business Units and Subject Matter Experts, ensuring the successful co-ordination, execution and delivery of the monthly financial dashboards, quarterly trading updates, and semi-annual results for the Profit Announcements, to providing ad-hoc value-add analysis to FR&A’s key stakeholders.

Key duties could include:

• Investment spend forecasts and insights for senior management as well as reporting on the effectiveness and efficiency of the investment portfolio and resources.

• Successful co-ordination, execution and delivery of the Group's monthly “flash” result to the CEO and CFO

• Successful co-ordination, execution and delivery of the monthly financial dashboards to the Executive Leadership Team, CEO and the Board

• Assist in the preparation of external results reporting on the investment portfolio and preparation of Annual Operating Plans and Quarterly Business Review memos.

• Ad hoc analysis of the project delivery workforce and allocation of funding with focus on optimisation

• To provide independent review of strategic equity investments and transactions and advice to the Group CFO

• Engage and partner with stakeholders across various parts of the Group.

Your experience could include:

• Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

• Strong analytical, problem-solving skills, and commercial acumen

• Excellent communication and stakeholder management

• Exceptional attention to detail

• Advanced MS Excel and PowerPoint skills

• Demonstrated ability to manage multiple deliverables simultaneously.

• Innovative and able to drive results.

• CA/CPA/CFA/ACCA qualified and Big 4 background preferred (could be from a deals, audit or performance reporting background)

What’s next?

Our team is looking to connect with Fina professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest and learn more about current opportunities. We will be in contact with suitable candidates.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you are interested in.

Advertising End Date: 21/01/2024

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement.   

We know that people are the differentiator in our business, and that's why we want to meet you!

The Opportunity

Adobe is looking for a high energy individual with consistent record of selling success selling enterprise digital marketing software solutions. The Enterprise Account Executive will help Public Sector & Education customers take a lead in their transformation journey, supported by Adobe’s deep industry expertise and experience of managing similar customer journeys. This is the perfect opportunity for an individual with a driven and passionate mentality to drive net new sales in a rapidly growing tech company.

What you'll Do

• Identify new business opportunities to help the State Government & Education sectors improve staff, student and citizen experiences through driving marketing technology solutions engagement at the enterprise level

• Build executive level relationships within Government (CMO/CIO/CTO/CFO) as well as establishing meetings with a broad array of executives - proactively selling into multiple levels of an organization.

• Overachieve revenue quota contributing to the region’s overall plan

• Teamwork across the Adobe eco-system of Sales Specialists, Solution Consulting, Professional Services, etc to provide clients a clear understanding of our competitive advantage and why they should choose Adobe’s Digital Experience Solutions.

What you need to succeed

• Strong and proven net new sales track record within the Education, State and Local Government market.

• Experience working across large, complex, high visibility, strategic, or tactically important accounts.

• Excellent communication and presentations skills.

• Proven experience selling complex software or solution deals at the CXO level (business and IT)

• Consistent over-achievement of quota in past positions

• Must have a strong understanding and experience in managing a long term and complex sales cycle

• Experience leading virtual teams; excellence in crafting a clear and articulate vision for the sales pursuit and subsequent assignment of responsibilities accordingly

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

• You have 6+ years of experience and in-depth knowledge in Product Management across one or many industries in the Private Sector, including Retail, FMCG, Transportation, etc.
• You have proven expertise in delivering complex consulting projects, where you have led agile teams on a large scale.
• You have demonstrated success in working with senior clients and stakeholders, providing advisory on Product Strategies, creating Product Roadmaps and prioritisation methods and techniques.
• You have deep experience in business analysis, business change and documenting requirements to produce specifications for any new or change to technology and business solutions.
• You have deep experience leading cross functional teams from the capacity of a Product Owner and/or Business Analyst.
• Excellent communication, presentation, and moderation skills.
• Structured problem-solving skills and logical thinking, as well as the ability to develop new ideas and conceive new approaches and solutions.
• Experience in coaching and mentoring individuals with a continuous focus on personal and professional learning and growth.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

This role is to support the execution of change programs for an enterprise-wide data transformation initiative at work in partnership with the Data, Technology & Delivery Team, and enterprise stakeholders.

This role is expected to work across both agile and waterfall initiatives, working closely with product owners, scrum masters, project/delivery leads and human centred design practices. This role will span multiple programs of work being delivered as a portfolio of change.

• Work closely with executives, sponsors and other stakeholders and assist them with providing change management delivery on a portfolio of projects which may cover technology, business change, people change and product change.
• Work with the Delivery Leads and organisation change management project leads to provide a portfolio view of business and technology change.
• Key change management activities may include:
  • Cross delivery stream change impact aggregation and management
  • Assessing change impact for cross stream scope changes
  • Consolidated change management plan including stakeholder management plan (Program level view of stakeholders and potential cross stream overlaps)
  • Program level communications plan and execution
  • Identify training / education synergies across delivery streams.
  • Work with executives, sponsors, and other stakeholders to help drive the change outcomes.
  • Assist with the definition of the people and cultural elements of the desired state and ensure that they are integrated with the technical and operational elements.
  • Assist with identifying the human variables that will impact risk/success and provide support to put in place measurable criteria of those variables.
  • Help identify the key roles and expectations of the sponsors of change, those who implement the changes, and the employee base who must operate in a constantly changing environment.
• Help building organisational change management knowledge, skill, and competency at business and functional levels through active demonstration on projects.
• Working across agile, waterfall and lean projects and confidently operating in the respective delivery ceremonies

The Senior Knowledge Management Specialist will be responsible for actively facilitating the creation, editing, and maintenance of effective, easy to use documentation and other knowledge resources for ServiceNow’s Global Cloud Services organization that runs the infrastructure engineering and Operations for the company. 

This opportunity will also play a vital role in the continual improvement of the knowledge management processes and assets by performing regular analysis, reporting, and training. 

As ServiceNow continues to grow and evolve, so will this role. A successful candidate will be innovative, flexible, and self-motivated. The ability to function under some ambiguity in a fast-paced environment is essential. If you enjoy working in a dynamic environment, together with other talented staff to deliver world-class services, this is the career opportunity for you! 

Responsibilities

• Actively coach users on the various aspects of using the knowledge base and effectively sharing knowledge with the intended users of the knowledge base articles, including employees internal and external to Global Cloud Services using the provided guidelines. 
• Commit to learn the intricacies of the knowledge application as it is deployed on the instance, the knowledge program standards and practices, and the GCS teams who are the customers of the knowledge base. 
• Assist with coaching users on how to edit and review their knowledge base content to meet the standards defined in the AQI (article quality index).  
• Coach teams and users to address their feedback and manage their article content using the dashboards provided. 
• Create and deliver training on the development and management of documentation and other knowledge resources 
• Analyze feedback, usage statistics, and other data to prioritize the creation and improvement of knowledge resources 
• Update the style guide and acronyms dictionaries as needed 
• Create, analyze, and report on metrics to measure the usage, adoption, success of knowledge resources 

Paying claims is the most important thing we do. At TAL our Claims Teams are committed to providing an outstanding claims experience for our customers. TAL’s Claims teams are structured to support the customers of our three key business channels being Retail, Group and Direct. 

Working in the Claims - Group team, this role is accountable for the provision of personal and empathic service to clients and the proficient assessment of life claims in accordance with TAL’s claims philosophy, claims procedures, policy wording, and within stated authority limits.

In this role you will:

• Independently manage a portfolio of claims end-to-end
• Active engagement of key stakeholders to deliver timely outcomes for customers
• Assess, analyse, calculate and finalize claims payments in a timely and accurate manner
• Provide exceptional customer service including management of claims, communication and inquiries
• Liaise with internal and external stakeholders, to ensure the timely and quality management of claims
• Participation in case conferences, peer case discussions, instructing third party service providers

Paying claims is the most important thing we do. At TAL our Claims Teams are committed to providing an outstanding claims experience for our customers. TAL’s Claims teams are structured to support the customers of our three key business channels being Retail, Group and Direct. 

Working in the Claims - Retail Income Protection team, this role is accountable for the provision of personal and empathic service to clients and the proficient assessment of life claims in accordance with TAL’s claims philosophy, claims procedures, policy wording, and within stated authority limits.

In this role you will:

• Independently manage a portfolio of claims end-to-end
• Active engagement of key stakeholders to deliver timely outcomes for customers
• Assess, analyse, calculate and finalize claims payments in a timely and accurate manner
• Provide exceptional customer service including management of claims, communication and inquiries
• Liaise with internal and external stakeholders, to ensure the timely and quality management of claims
• Participation in case conferences, peer case discussions, instructing third party service providers

+ LegalVision is a commercial law firm serving clients in the Australia, New Zealand and the United Kingdom

+ We’re disrupting the legal industry and have won numerous awards for our digital marketing strategies

+ Join our team and help take our marketing efforts to the next level

LegalVision is a commercial law firm with a commitment to innovation. We bring together lawyers, marketing mavericks and legal technologists to deliver efficient and cost-effective legal solutions for SMEs, startups and corporates. We were awarded the Best Content Marketing Team by global marketing SaaS software company SEMRush. Join our team and help take our content efforts to the next level.

The Opportunity

We’re looking for Legal Content Writers to join us on a short term basis (up to eight weeks, with the potential for extension) to help produce additional content for our website. This opportunity is ideal for law students seeking casual work (up to three days per week) on a remote basis. The hourly rate including casual leave loading will be approximately $29.

As a Legal Content Writer, you will play a key role in contributing to LegalVision's content marketing strategy – a primary source of leads and website traffic. This is a critical aspect of our business, and an exciting opportunity for the successful candidates.

You will learn and grow with a team that has developed an award-winning business and marketing strategy. We’ve been recognised for marketing, innovation, diversity, client service and more!

Your Responsibilities

• Researching and writing articles for startups and small to medium-sized businesses in the Australia.
• Once you are trained, you will be required to write three articles a day (around 800 words each).
• Writing practical content in plain English will help business owners comply with the law and manage their obligations.
• Making complex legal concepts seem simple while contributing content to our database of over 9,000 articles.
• Building relationships with content collaborators.
• Understanding industry trends and competitor tactics to help optimise marketing spend.

The Ideal Applicant

• A law degree (or one in progress!) and an understanding of Australian commercial law.
• Outstanding written communication skills.
• Strong research skills.
• Superior attention to detail.
• Organised and deadline focused.
• Experience in writing for publications or blogs.
• Experience with Google Docs, WordPress, Google Analytics or SEO.

How to Apply

Attach your CV, academic transcript and cover letter as well as your availability. We will begin reviewing applications in mid-January 2024.

About Us:

CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

 

About the Role: 

As the Communications Specialist, you play a pivotal role in implementing diverse communication and engagement programs for CDC across multiple platforms. This multifaceted position involves end-to-end project management and leadership for communication plans, covering strategy and innovative development.

 Duties include:

• Develop and oversee content for corporate communication channels.
• Contribute to writing communication collateral, including publications and presentations.
• Aid in executing communication campaigns and initiatives.
• Provide advice to internal stakeholders on brand and communication materials, implementing actions for CDC's reputation.
• Ensure all communication materials adhere to brand guidelines and standards, also supporting the roll-out of External Affairs policies.

 

 About You: 

 We are looking for someone who has a strong working background within the Communications (internal or external) space; having exposure to communicating with government officials and stakeholders being highly desirable. This role would suit someone who likes to have a hands-on approach, you enjoy increased autonomy and responsibility in business planning and coordinating activities and communication initiatives.

Working Rights: 

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

 

How to Apply: 

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

 

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

 

Applications Close: 11:59pm, Sunday 7th of January 2023

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

The ICT Project Manager overseeing, organising, and successfully completing designated projects, encompassing proficient reporting, evaluation, and the comprehensive implementation of the projects.

The ICT Project Manager plays a crucial role in making sure that Information & Security projects at CDC run smoothly. They work with people and processes to ensure that projects are completed on time and meet their goals. This includes creating detailed project plans, making sure there are enough resources, and finishing each project on time and within budget. The ICT Delivery Manager also keeps an eye on new developments, making sure that projects stay in line with CDC's vision and design standards. They act like a protector, making sure everything stays on track.

Other responsibilities include:

• Hold overall accountability for the successful delivery of assigned projects.
• Manage a diverse team, including CDC staff, contractors, and service providers, to achieve project outcomes.
• Ensure resource availability and allocation for project success.
• Ensure all projects are delivered on-time, within scope, and within budget.
• Assist in defining project scope and objectives in collaboration with stakeholders.
• Align projects with the Information & Security strategy and enterprise architecture.
• Provide advisory services to enhance business areas through technology solutions.
• Develop and manage the project lifecycle, including planning, progress monitoring, and risk/issue management.
• Maintain necessary registers, documentation, and templates while ensuring compliance with regulatory requirements.

About you:

• Proven working exposure of successful end to end project management and delivery experience (contract agreements, stakeholder engagement, budget management, milestones etc.)
• Experience leading and collaborating with diverse teams, including internal resources and external service providers.
• Strong technical background with hands-on experience in software development, application implementation, enterprise architecture, solution design and web technologies.
• Ability to identify risks and provide effective program mitigation strategies.
• Tertiary qualifications in IT, commerce, business and/or project management desirable but not a requirement.

Working Rights: 

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

 

How to Apply: 

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

 

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

The Customer Service Manager is a critical role in our business, being the driving force of our brand promise of Security and Customer First value by managing and delivering a world class security and customer experience. As the Customer Service Manager you will be on the ground managing the day-to-day operations of our Customer Service teams in multiple sites.  In Sydney we currently have three sites (Macquarie Park and Artarmon)

You will work collaboratively with your team and stakeholders across the wider business to create an environment that promotes continuous improvement in security, the customer experience and operational excellence.

In this role you will not only be a manager but a leader and mentor to your team members by empowering them to be the best that they can be. You will also manage all recruitment, training and performance management activities for your teams.

This is an initial 12 month Fixed Term position.

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.        

The Role
We are currently looking for a Sr. Manager to lead VCA’s Commercial and Money Movement Solutions (CMS) Practice for the AuNZSP region. The CMS Practice supports our clients to create and launch market-leading business payments solutions, derive greater value from the active management of their existing business cards portfolios, and identify new strategic growth opportunities. 

As the Practice lead, the Sr. Manager will be responsible for growing the CMS Practice through business development, leading and delivering consulting engagements, and developing new solutions to continuously enhance and diversify the Practice’s client offerings.

In this role, the Sr. Manager will lead a small team of consultants and collaborate with cross-functional experts across Visa’s business to jointly develop client proposals, participate in client sales activities and ensure client engagements are delivered with excellence. The full range of responsibilities are detailed below:

Responsibilities

On a project-by-project basis:

• Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, draw input from clients, local client relationship managers and functional teams
• Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements
• Develop a fact base by undertaking client interviews, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information
• Analyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities
• Collaborate with data science team members to leverage data analytics capabilities
• Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating or resolving complex problems that emerge
• Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly and at times support implementation at the client onsite

More generally:

• Identify and surface opportunities for client projects
• Create, develop and maintain VCA IP and consulting offerings
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practice

Join Visa

A Network Working for Everyone.

Visa Managed Services is part of Visa Consulting and Analytics, the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and industry experience to develop fact-based recommendations to improve client performance. VMS is the delivery arm of the business, and we partner with our clients to implement strategic projects from within their business.

 

About the role  - Assistant Marketing Manager

We have a few exciting opportunities to join our Visa team as an Assistant Marketing Manager supporting either a business or consumer debit product within our clients Everyday Business Banking portfolio. Unlock your potential in our clients fast paced, dynamic and customer focused environments. 

 

Embedded at the clients office, you will enjoy working in a collaborative team alongside experts from the internal marketing strategy and planning, product, channel, data and insights, as well as external delivery partners. Reporting into the Senior Marketing Manager, you will be supported by our Visa team to execute flawlessly for our client.

 

About you

Our ideal candidate has experience executing customer engagement campaigns in the fintech or financial services space. With 3-5 years of experience, this person is energized by taking a task, developing, and managing the pathway through to execution. They will have strong stakeholder management skills and are fundamentally driven by results. If you thrive in a team environment and have a passion for the customer, we want you!

 

Working Style

Solution-mind set - Able to apply creative problem-solving techniques and championing a client-first approach to marketing when opportunities and challenges arise to meet specific business objectives.

Active Contributor to Team Success - Actively participate as a member of a team. Makes suggestions for achieving team goals or performing team functions, provides necessary assistance to remove obstacles to help the team accomplish its goal.

High-Impact Communication – Able to convey information and ideas clearly and succinctly to individuals and groups in a variety of situations, communicating in a focused and compelling way that drives others thoughts and actions

Building Strategic Work Relationships - Build collaborative relationships to facilitate the accomplishment of work goals. Able to establish good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.

 

Key experience

End-to-end execution of marketing campaigns rooted in customer insight, taking it from idea to the creative and message the customer will experience.

Experience managing multiple campaigns at once across various timelines, contributing to project plans and timeline, providing updates and raising roadblocks or concerns in a timely manner.

Working closely with internal partners such as customer experience, digital and comms to ensure consistency of message across all channels.

Document processes, key learnings and best practices in artefacts that can be reused across the clients business.

Ensuring all communication consistently meets brand guidelines, compliance requirements and is prepared in accordance with the Brand Marketing and Advertising standard operating procedures.

Being a confident communicator and strong team player with strong analytical, verbal and written communication skills.

 

You are not expected to have 100 percent of these skills. If you have most of the skills required and this role sounds exciting to you, we would love to hear from you!

 

Why Work with Us

We are deeply passionate about our people, clients, and customers. We are collaborative, have fun and provide an authentic team culture. You get to take advantage of working across two organizations in state-of-the-art facilities. We offer a competitive salary and other perks. We are passionate about developing our people and helping build their careers. We love to keep great talent and encourage you to learn our business.

 

Become a valuable member of our team and contribute to our thriving organization. Apply now and show us what you have got!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.