Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

Join us as the Service Desk Lead, where you'll play a pivotal role in managing the operations of GP AU/NZ corporate staff systems and services. Your contributions will be crucial in ensuring our staff have the tools and support they need to deliver exceptional service to our customers.

In this hands on role, your primary focus will be providing practice and people leadership to our IT operations team members responsible for building, supporting, and maintaining internal IT services across Oceania. You'll also guide and develop practices for cross-functional scrum team members working on infrastructure across the company.

Key areas of responsibility will include:

• Management of the corporate enablement services, and their infrastructure and cloud environments;
• Lead and manage a team of technical staff;
• Manage the strategic planning for future team and technology growth and evolutions;
• Manage and prioritise the backlog and workload of the team;
• Lead the ITIL framework to provide support for issues escalated;
• Lead the designing, building & maintaining of system and application monitoring.

About you

An experienced leader, you will have an excellent understanding of modern infrastructure, cloud, and SaaS patterns and practices with the ability to clearly and concisely communicate these topics. A keen technologist you will have a background in designing and building robust, scalable solutions, you will have an understanding of distributed system considerations, security, and cloud technologies.   Pivotal to your success will be your highly developed consultancy skills, strong technical comprehension, and ability to develop and lead high-performing teams.

You will also bring:

• A tertiary qualification in the field of Information Technology or a related discipline;
• A minimum of 3 years commercial experience managing technical teams;
• An understanding of web technologies, specifically as they relate to performance and end user experience and how to manage and monitor deviations from baseline;
• Strong stakeholder management skills, and experience working in a multi national company environment;
• An understanding of web technologies, specifically as they relate to performance and end user experience;
• A moderate understanding of automation tools and Infrastructure as Code;
• A working knowledge of Agile would be beneficial;
• Strong communication and collaboration skills.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

#LI-HYBRID
 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

CropX Technologies, a global agricultural technology company, with 110 employees worldwide, is looking for a passionate and experienced Sales and Business Development Manager to join our great team in Australia.

Preferred location: Flexible, preference for Toowoomba, QLD, and Far North Coast of NSW to Bundaberg.

Responsibilities

●       Generate business plans to deliver growth expectations in Australia.

●       Establish long-term business relationships and presence within the marketplace.

●       Build a significant sales pipeline and contribute to the company’s revenue.

●       Manage day-to-day relationships with partners including commercial, legal, financial, and marketing aspects.

●       Advance and establish new opportunities with existing relationships and define revenue opportunities.

●       Lead internal interfaces and operations to deliver upon customer requirements.

●       7+ years of sales and/or business development experience in new markets

●       Must have experience in the Ag Industry and has wide networks

●       Great negotiation skills

●       Excellent business judgment, creative problem-solving, and decision-making skills. Excellent project management, communications, presentation, interpersonal, and organizational skills.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

As an Application Support Analyst you will be responsible for Level 2 Application and Technical Support of Global Payments production applications and services. This role will have a particular focus on acquiring and scheme related transactional support activities, among other highly integrated payment support systems and processes.

As a member of the Application Support Team, the role will assist with diagnosis, remediation and resolution of production issues, liaising with internal Client Support, IT Operations and Development teams where necessary. The role will also involve engaging external schemes and technology partners to support high volume transactions systems.

Other key areas of responsibility will include:   

• Understand and support Global Payments clients, both internal and external, and their web-facing applications;
• Assist software partners, developers, and integrated clients with integration issues, technical upgrades, and service migrations;
• Support cloud-based API's, Routing, and Payment Gateway Services;
• Manage the setup and configuration of new clients during onboarding;
• Ensure the stability, accuracy, and integrity of integrated payment systems;
• Respond to, investigate, and resolve application support issues within agreed SLAs;
• Deploy enhancements, hotfixes, and patches without client impact;
• Monitor client requests and escalate when necessary;
• Provide internal user support, including reporting and resolving functional issues;
• Participate in after-hours on-call support rotation as needed.

About you

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You will also bring the following skills and experience: 

• A tertiary qualification in Information Technology or equivalent;
• Minimum of 3 years of commercial experience in general IT;
• Knowledge of DBMS technologies such as Oracle/Microsoft SQL Server;
• Experience with PL/SQL programming;
• Ability to acquire a broad understanding of integration architectures and APIs;
• Knowledge and/or experience with XML, SOAP, REST, and Web Services;
• Familiarity with the software development lifecycle and ITIL practices;
• Proficient in process analysis, problem-solving, and troubleshooting skills;
• Exposure to enterprise software solutions would be advantageous.

Desirable skills and experience include:

• Experience with cloud-based technologies such as AWS and Azure;
• Knowledge of other programming frameworks such as .NET, C#;
• Experience working in Agile/Scrum methodologies.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

​

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

• Do you love getting to use your creative insight and wow clients?
• Do you enjoy the thrill of seeing your sale come to life?

Then this is the perfect role for you!

At Ambius our business is based on Scientific Research on the benefits of plants indoors. Interior plantscaping means more than just plants. We strive to be the premier creator of ambience for our client’s environments, which enriches the work experience, whilst providing Health and well-being through improved indoor air quality. In turn, this delivers a productive environment enabling people to thrive.

Our Ambius team is the people responsible for the impressive Green Walls in hotel lobbies, the clusters of plant designs in shopping centers, and the dense Palette of Plants in many offices and receptions. In summary, we are responsible for providing any sized organisation with interior landscaping which engages clients and their staff through the health benefits of plants!

We are looking for a motivated, dynamic Sales Consultant to join our team. This role is based in Brisbane. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding acquisition skills and outgoing personality to build your pipeline and win new sales in your sales territory. You will use a consultative relationship approach to build customer advocacy and deliver consultations to maximize selling opportunities. Our Plantscape consultants take joy in the design process!

In this role you will be responsible for:

• Driving sales revenue by the acquisition of new business opportunities
• Creating, presenting, and selling Ambius products and design solutions
• Developing and implementing sales plans to achieve set sales targets
• Engaging new and existing customers to determine their needs according to preference and budgetary limits
• A strong focus on business development, customer relationship management, and growing a pipeline.

The ideal candidate will possess:

• An interest for interior design and indoor plantscaping
• An ability or interest to read Architectural plans
• Outgoing and has an interest in being creative and slightly eccentric
• Demonstrated ability to invest in a successful team environment and a team player
• Ability to listen and translate customer wants into design choices
• Hungry for a sale through cold-call & plan to sales territory
• Excellent sales, solutions & negotiation skills
• Proven track record of success in sales and utilising a CRM
• Versatility to build rapport with people at all levels and work with your frontline team to help deliver on the customer promise

You will be welcomed into a friendly, winning and competitive team that is highly motivated and focused on meeting KPI’s and achieving goals. You will be given full product training, with hands-on assistance from the Operations and Sales Manager and the Ambius Operations team.

The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as background checks. To help to achieve this, we will provide you with competitive base salary, highly rewarding commission structure, company vehicle, mobile phone, and laptop and career opportunities.

So are you ready to join the Ambius Brisbane team? APPLY NOW

Must be an Australian Citizen or Resident

Employees Testimonials -

"Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.”

Phillip Winkler

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

Our Cybersecurity team are passionate, driven, and inclusive. We work hard, together, and will always make time to help each other learn and grow.

With the ever-emerging threat on IT systems it is imperative Datacom continue to grow our Cyber practice. Are you interested in honing and developing your current skillset in Cybersecurity?

As a Cybersecurity Consultant you will work with a growing national consulting and advisory team to support both government and commercial engagements. You will support our customers in achieving their business objectives through appropriate and pragmatic advice on underpinning security strategy, frameworks, controls and ensuring compliance and reducing risk.

You will be responsible for a range of activities from simple and straight forward through to more complex work, however you be supported by a technically adept, skilled, and experienced national and more broadly, global team. You will be responsible for maintaining the framework, documenting the risks and security controls for current-state and target-state solutions that help drive the modernisation agenda.

You will join a growing national team and have the opportunity to identify areas you enjoy working in and areas you’d like to be more challenged in, from public sector to private, industry vertical and even domain specific.

To be successful in this role, you will need to be an Australian Citizen and be able to obtain and maintain a Government Security Clearance.

Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne and Sydney We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

What you’ll do   

As a Cybersecurity Consultant, you will be responsible for but not limited to:

• Recording Cybersecurity current state and providing appropriate advice to support improvements to the organisation’s cybersecurity posture.
• Assist with the development and/or review of Cybersecurity Risk Management Plans including the documentation of implemented security controls.
• Assist with the development and/or review of System Security Plans including the documentation of information security threats, vulnerabilities, and risks.
• Identifying business risks / vulnerabilities and suggesting enhancements to existing security products.
• Identifying security requirements for new applications and other software products.
• Liaising with other business units in the identification of controls and preparation of reports to management on security incidents.
• Consulting with clients in the development, deployment, documentation and management of security policies, procedures, standards, and strategies.
• Assisting with security awareness training programs.
• Providing expertise and input on emerging security technologies, issues, and directions.
• Supporting and assisting with related organisational changes and activities that are required as an outcome of business improvement activities.
• Maintain the confidentiality, availability and integrity of information managed by Datacom in accordance with industry standards and our customers’ expectations.
• Work closely with our internal business units to ensure the application of security controls that meet Datacom and business requirements, and align to the Datacom Information Security Plan.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You will bring at least 3 years Cybersecurity experience, ideally from within a managed service provider. You will possess a good understanding of ICT security policy in both federal government and commercial settings. Ideally, you will have a good command of the federal government standards and controls from the Information Security Manual (ISM) and more broadly the PSPF. You will be passionate about Cybersecurity and committed to making a customer’s environment safe and secure.

You will be a quick learner, self-driven and have exceptional communication and analytical skills. You are a team player, who is dedicated to both self-improvement and improvement of the wider Datacom community.

In addition, you will have sound knowledge and experience in undertaking ICT security compliance and Cybersecurity risk assessments producing security documentation for both current-state and target-state. Along with proven ability to deliver information security outcomes that meet business requirements and align with risk appetite and compliance obligations.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

#LI-Hybrid

About us

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totalling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

About the role

An exciting opportunity is now available for an experienced, resourceful, and dynamic Account Manager to join the Redox sales team. Working out of our Richlands office, the position plays a significant role in key account management and market development in the region.

In this position you will drive sales over a range of Industrial, Mining, Oil & Gas clients across Queensland. Your sales experience will assist you in approaching the challenging patch of key clients we provide you. You will be tasked to develop and grow the sales and profitability of these clients, along with locating new potential targets.

About you

• You have previous experience working within mining, oil & gas procurement, or chemical/reagent sales.

• Have a demonstrated history of B2B sales.

• Preference for Tertiary Qualification in Chemical Engineering (Process Engineering) or Graduate Degree in Mining/Engineering (Hydrometallurgical focus).
• The ability to communicate confidently (verbal and written), with an excellent phone manner.
• A valid motor vehicle license.

Rewards & Benefits

• Company Car + 17.5% leave loading + Sales Performance Bonus
• 1 day WFH (after probation)
• Lunch provided daily onsite
• Annual Salary review
• Genuine career development opportunities
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

ABOUT US

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

ABOUT THE ROLE

We are currently seeking 3 x Diesel Fitter and/or Mechanic to join the team on a Permanent Full Time basis as Shore-Based Engineers within our Maintenance Team. This role is based at our Workshop in Airlie Beach working Monday to Friday between 7am and 3:30pm.

Reporting to the Maintenance Manager, this role assists in the mechanical maintenance of vessels, pontoon, vehicles, tenders, outboards, air-conditioning, refrigeration, davits and lifting systems.

Key responsibilities include, but not limited to:

• Diagnose system problems as and when they occur
• Accurately maintain logs and work orders through to job completion and sign off
• Adherence with SOPS, Marine Memos, operational procedures and WHS requirements
• Follow the scheduled maintenance program for all mechanical, electrical, air control, safety equipment on a regular basis on the vessels, tenders, pontoon, etc.
• Maintenance of main and auxiliary engines, hydraulic pumps, hydraulic cylinders (rams), water pumps, ventilation systems, under water running gear and any other mechanical
• Maintenance of emergency generators, emergency steering and firefighting systems to ensure compliance in line with legislation.
• Interactive use of HELM (Asset Management System) and upkeep of maintenance requests;
• Completion of ad hoc maintenance tasks and repairs where there are mechanical and non mechanical issues arising, under the guidance of the Maintenance Manager.

ABOUT YOU

As the ideal candidate you have an eye for detail and take pride in your work. You are a team player with a demonstrated positive and adaptable "can do" attitude. You will have demonstrated ability to problem solve using calculated logic and both functional and technical skills to solve issues quickly and efficiently. Importantly, you will have an excellent job safety record and strong compliance focus of safe work practices and reporting. Furthermore, you will have an eyes open approach to all jobs to not only ensure the allocated job is completed but any associated faults are also captured.

To be successful in this role you will be someone who is/has:

• Reliable, self-motivated and proactive;
• Strong personal presentation and interpersonal skills;
• A strong work ethic where any job that needs doing will get done and get done well;
• Intermediate computer (including tablets) literacy, experience using maintenance management software and data entry;
• Excellent ability to manage time, prioritise to meet deadlines with strong organisational and written/verbal communication skills.

• Relevant trade qualification with time served diesel mechanic preferred;
• Open Manual Drivers License;
• HLTAID011 Provide First Aid & Cardiopulmonary Resuscitation;
• Working at Heights, Confined Spaces and Forklift certificates are highly desirable.

• Competitive Salary + Super;
• WHV 6 Month Work Limitation Exemption;
• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Accepting applications as and when they come in.

We are currently only considering applications of those currently residing in Australia with working rights.

Purpose

As an Application Support Analyst, you will provide technical support and guidance to our clients by answering their requests & addressing incidents regarding both server-side and client-side applications, by delivering advanced technical and troubleshooting skills, communication abilities, problem solving orientation, and computer proficiency on a day-to-day basis.

Responsibilities:
Respond to client problems (phone/portal) and actively monitor client sites:

• Log and document all incidents within a ticketing system and problems within JIRA;
• Investigate problems with software applications, diagnose root causes, identify known errors;
• Refer incidents to other parties when an incident is beyond your current skill-set;
• Proactively monitor, document and fix problems or anomalies found at our clients’ installations;
• Manage and exceed customers’ expectation by providing excellent service;
• Ensure that all service level agreements (SLAs) are met and delivered according to Support specifications;
• Versatility to shift & occasional pager scheduling;
• Participate in sharing knowledge and publishing Knowledge articles

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney – Auckland, Wellington, Christchurch). We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 5 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

LME Care, a Registered NDIS Support Provider in Brisbane, is seeking a proactive and organized Administration Officer to join our team. With over 25 years of combined experience in the disability sector in Australia, LME Care is committed to delivering high-quality services with purpose, courage, and integrity. As an organization, we value empathy and believe in promoting choice, hope, building resilience, and growing individual self-determination. We are focused on ensuring our practices are inclusive and enabling connection with the Queensland community. Our drive for service excellence sets us apart and positions us as a provider, partner, and employer of choice. We strictly adhere to government quality and safety requirements and have proven experience in managing complex participants with high needs. Our thorough recruitment and onboarding process ensures that our team members have the right skills and qualifications to effectively support our clients. Join us in making a difference in the lives of individuals with disabilities.

Responsibilities:

• Answer and redirect phone calls in a professional and courteous manner
• Manage and coordinate schedules, appointments, and meetings
• Organise and maintain electronic and hard copy files
• Assist with documentation and record-keeping
• Prepare and distribute correspondence, memos, and reports
• Process and manage invoices and expense claims
• Assist with general office administrative tasks, including ordering supplies and maintaining inventory
• Provide support to other team members as needed

• Proven experience in an administrative role
• Strong organisation and time management skills
• Proficient in using office software and equipment
• Attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to prioritise and manage multiple tasks
• Ability to work independently and collaboratively as part of a team
• Experience working in the disability sector or a similar industry is highly desirable

• Employee Assistance Program - Counseling
• Training & Development
• Opportunity for Growth and Developments
• Work for a Company that Values their Employees
• Great Incentive Programs

Exciting opportunity to join our newly launched ‘Blue Squadron’ Delivery Driver Team.

Jaybro has been a leader in the civil construction sector for over 25 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors across Australia and New Zealand, with offices, warehouses and manufacturing facilities across both countries, Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.

We are seeking dedicated and responsible Delivery Drivers to join our energetic team. As a Delivery Driver, you will play a pivotal role in upholding our brand promise by ensuring the safe and timely delivery of our products by living our core value of WOW customers. This position is not just about driving; it will also include warehouse operations and immersing yourself in Jaybro’s Culture and embodying our core values in every aspect of your work.

Key Responsibilities:

1. Safe and Reliable Delivery: Deliver our products to customers in a safe and timely manner, ensuring that they arrive in pristine condition.
2. Warehouse Operations: Assist with the efficient and organized functioning of our warehouse, including picking, packing, and maintaining stock levels.
3. Wow Customers with Service: Interact with our customers professionally, providing assistance and support as needed.
4. Quality Assurance: Check products for quality and accuracy before delivery, ensuring that we always meet our high standards.
5. Vehicle Maintenance: Perform routine checks and maintenance on delivery vehicles to guarantee their reliability and safety.

• A valid driver's license.
• Strong commitment to safety and responsible driving.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with the warehouse team.
• Reliable and punctual.
• Attention to detail and commitment to quality.
• A positive attitude and a strong work ethic.

• Great company culture & high employee engagement where all employees have a Stake in the Outcome.
• Training & development opportunities
• Positive and inclusive work environment

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for a casual farm hand to work on our existing macadamia orchards and developments across multiple properties in the Maryborough region. If you are a self-motivated individual with a keen eye for safety and a passion for outdoor work, we want you on our team.

Key Responsibilities:

• Reporting to the Orchard Manager, you will be responsible for:
• All aspects of farm work
• Contributing to the development and installation of irrigation systems
• Operating farming machinery
• Assisting with the herbicide and pesticide application
• Contributing to a positive and productive working environment.

• You will hold a C class drivers licence (essential) 
• You will be flexible, reliable, and available to work hours which may vary to meet operational demands (with potential for Saturday work)
• A positive, can-do attitude is essential
• You will have experienced working on a farm (preferred but not essential)
• A holder of a Chemical Users Certificate (preferred but not essential)
• Certificate II or III in Rural Studies or Horticulture or Agriculture (preferred but not essential)

• Award hourly rates with paid overtime in accordance with the Horticulture Award

How to Apply:

To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 28 February 2024 Please note that candidates may be evaluated before the closing date. 

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states. 
At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 220 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

Love getting out on the road, having control over your schedule and the idea of an early afternoon knock off? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering Southport on a full-time, permanent basis, working Monday to Friday. In this role, your service area will be covering Mudgeeraba/Robina to Tugun region.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• Current Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen

Technician

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

Kapow Recruitment Pty Ltd is a leading Human Resources company specializing in talent acquisition and workforce development. We are seeking a highly skilled and experienced Senior Accountant to join our team. As a Senior Accountant, you will play a crucial role in managing our financial operations and ensuring compliance with accounting principles.

Responsibilities

• Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements
• Oversee day-to-day accounting activities and ensure accurate and timely recording of transactions
• Conduct regular audits and reviews to ensure compliance with accounting standards and company policies
• Develop and maintain financial controls and procedures to safeguard company assets
• Monitor and report on financial performance, including variance analysis and key performance indicators
• Collaborate with cross-functional teams to provide financial insights and support decision-making
• Manage budgeting and forecasting activities, including revenue projections and expense planning
• Supervise and mentor junior accounting staff, providing guidance and training as needed

• Bachelor's degree in Accounting, Finance, or a related field
• CPA or other relevant professional certification is preferred
• Minimum of 5 years of experience in accounting, with at least 2 years in a supervisory role
• Strong knowledge of accounting principles and standards, including GAAP
• Proficiency in using accounting software and ERP systems
• Advanced skills in Microsoft Excel, including data analysis and modeling
• Excellent analytical and problem-solving abilities
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks in a fast-paced environment

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Vendella is seeking a highly motivated Sales Support Specialist to join our dynamic team. If you have proven work experience in sales or sales support, hands-on experience with ERP and CRM systems, and excellent organizational skills, we invite you to contribute to the success of our sales initiatives.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. With a rich history dating back to 1978, our founder Leon Brodie laid the foundations for a family-oriented business, evolving over the years to become a leading supplier of cotton products to department stores and supermarkets across New Zealand. 

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Develop product and industry knowledge through ongoing training and engage in continual self-development to stay up-to-date.
• Assist Sales Representatives in managing accounts and support trip planning, including region and frequency considerations.
• Resolve customer queries promptly, manage returns, log error reports, and take corrective actions.
• Maintain and update potentials on CRM, assign pipeline tasks weekly, and provide updates on significant jobs.
• Prepare proposals and quotes in a timely manner, and send samples and additional information as required.
• Timeously process orders, especially urgent ones, review pending orders, and follow up on backorders and dated orders.
• Set up saved carts and accounts, assist customers with online accounts and password resets.
• Assist Customer Care when required and submit a daily call activity report.

Qualifications: 

• Proven work experience in Sales or Sales Support.
• Hands-on experience with ERP & CRM systems.
• Proficiency with MS Office Suite.
• Understanding of sales principles and customer service practices.
• Excellent communication, collaboration, analytical, multitasking, teamwork, and problem-solving skills.
• Strong organization and prioritization abilities.
• Maintain a tidy desk and work area.
• Adaptability to changing work demands.

Our client believes in investing in the development of their employees. They strive to engage and grow their people to achieve their best. 

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including profit sharing scheme
• Innovative culture & growth-focused team
• Security of a well-respected business

If your are keen to progress your career and grow with a business that has progression opportunities please apply!

Join our dynamic team at Vendella Group as a Business Development Manager, where you'll play a pivotal role in identifying and pursuing new business opportunities, building lasting client relationships, and shaping effective sales strategies. If you're driven, results-oriented, and ready to contribute to our growing success, apply now to be a key player in our exciting journey.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. Vendella is a dynamic and innovative Accommodation Supply company dedicated to delivering excellence and superior service to our customers and driven by our values.  

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Demonstrate an in-depth knowledge of business products and value propositions.
• Conduct comprehensive market research and analyze market data to develop strategies that will lead to potential business opportunities and trends.
• Identify and pursue new business opportunities through proactive outreach at conferences, meetings, and industry events.
• Build and maintain strong client relationships, understanding their needs and providing tailored solutions.
• Schedule and conduct sales meetings with prospective clients in a timely and professional manner.
• Develop and implement effective sales strategies, meeting or exceeding set monthly sales targets through self-generated leads.
• Prepare, present, and negotiate compelling, profitable proposals to prospective clients, collaborating with Sales Account Executives to optimize the sales process and gather valuable feedback for continuous improvement.
• Develop and implement effective sales strategies, meeting or exceeding set monthly sales targets through self-generated leads.
• Prepare, present, and negotiate compelling, profitable proposals to prospective clients, collaborating with Sales Account Executives to optimize the sales process and gather valuable feedback for continuous improvement.

• Strong Hunter Mentality
• 5+ years’ experience in Business, Marketing, or a related field.
• Proven experience as a Business Development Executive or in a similar role.
• Strong understanding of the [industry/sector] and market dynamics.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain client relationships.
• Demonstrated success in achieving and exceeding sales targets.
• Strategic thinking and problem-solving skills.
• Ability to work independently and as part of a team.

What’s on Offer

Our client believes in investing in the development of their employees. They strive to engage and grow their people so they can achieve their best. 

Benefits you will enjoy: 

• Attractive Salary + Vehicle + Profit Share
• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including commissions and bonuses
• Innovative culture & growth-focused team
• Security of a well-respected business

Are you a Hunter that loves pitching and securing new business then dont miss out on this opportunity to be part of a great team!

LME Care, a Registered NDIS Support Provider in Brisbane, is seeking compassionate and dedicated Support Workers to join our team. With over 25 years of combined experience in the disability sector in Australia, LME Care is committed to delivering high-quality services with purpose, courage, and integrity. As an organisation, we value empathy and believe in promoting choice, hope, building resilience, and growing individual self-determination. We are focused on ensuring our practices are inclusive and enabling connection with the Queensland community. Our drive for service excellence sets us apart and positions us as a provider, partner, and employer of choice. We strictly adhere to government quality and safety requirements and have proven experience in managing complex participants with high needs. Our thorough recruitment and onboarding process ensures that our team members have the right skills and qualifications to effectively support our clients. Join us in making a difference in the lives of individuals with disabilities.

The locations span from Northside, Southside, Inner City, Camp Hill, Annerley, Ipswich and Logan.

Responsibilities

• Provide support and assistance to individuals with disabilities
• Assist with daily living activities and personal care
• Promote independence and community engagement
• Follow individual support plans and guidelines
• Monitor and report on client progress and wellbeing
• Collaborate with other team members and stakeholders to ensure holistic support
• Adhere to all relevant policies and procedures, including health and safety regulations
• Attend training and professional development sessions to enhance skills and knowledge

About you:

• You have a positive attitude and empathetic nature.
• Knowledge and understanding of disability support principles and practices
• You are an excellent listener who can communicate authentically and honestly, and are able to work independently.
• You are adaptable to the different needs, environments, experiences, and cultural backgrounds of our clients.
• You treat others with dignity, respect and are without judgement.

• Previous experience in a similar role preferred
• Therapeutic Crisis Intervention Trauma Informed Care experience preferred
• Previous experience in supporting participants with Mental Health diagnosis essential
• Current first aid and CPR certification
• Valid driver's license and access to a reliable vehicle
• A current NDIS Workers Screening Card and a Working with Children Check (Blue Card) 
• NDIS Workers Orientation Module
• Availability to work flexible hours, including weekends and evenings

Remuneration:

SCHADS Award - Social & Community Services

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Operations Support Officer to join the team on a Full Time basis across Sunday to Thursday Reporting to the Operations Manager, actively support the Operations Support Officer – Manning and Compliance, assisting with the delivery of daily manning compliance and Key People Strategies, including limited on call duties and designated contact for crewing enquires.

Key responsibilities include, but not limited to:

• Serve as the primary point of contact for employees regarding any payroll-related queries
• Document Control and Monitoring
• Asset Compliance Certificates and Support in Maintaining Records Employees Qualifications
• Implementing New Systems and Software
• Maintain ongoing liaison across all CWS departments to ensure compliance.
• Foster network relationships between office and on water crew
• High levels of marine safety and compliance.
• Other operational related duties as required by the Operations Manager.

THE CANDIDATE

To ensure your success you will demonstrate advanced literacy in Microsoft Office Products, problem solving and adaptable thinking strategies with a persistent and resilient attitude. Personally, you maintain strong organizational skills with the ability to work independently and outside of standard office hours.

The successful candidate will have/be:

• Advanced payroll program experience (Pay global preferred);
• Advanced excel skills
• Confident with the use of technology and communication devices;
• Excellent written and spoken communication skills;
• Strong inter-personal skills and a natural team player;
• Strong MS Office knowledge;
• Problem solving and adaptable thinking strategies;
• Experience in a similar administration role;
• Ability to proactively build and maintain effective working relationships with on-water crew;
• Marine tourism background (preferred)
• Desirable - First Aid, CPR

• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Accepting applications as and when they come in.

We are currently only considering applications of those currently residing in Australia with working rights.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

• Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
• Organizing the day-to-day order fulfilment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
• Liasing with external freight partners to coordinate deliveries all over Queensland
• Establishing priorities and meeting deadlines
• A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
• Experience in NetSuite is highly advantageous

• Good base salary
• Great team culture
• Pro work/life balance organisation

How to apply

Apply now – if you want more information before you apply, check out our site (https://www.ecooutdoor.com.au) or check us out on LinkedIn, or Instagram.

Please note we require full-time, permanent working rights for this position

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.  

About the Role (your why) 

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.  

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.  

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).  

What You’ll Do: 

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.  

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.  

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.  

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.  

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.  

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You’ll have previous experience: 

• Working for a government customer or in a highly regulated industry  
• Leading or managing a team of cyber security analysts  
• Defining and implementing policies and standard operating procedures for cyber security programs.  
• Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc. 
• A customer centric approach, ensuring consistency in delivery of service.  
• An understanding of Cybersecurity in an Operational or Professional Services environment. 
• A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.  

Along with the following: 

• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management 
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent  
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc 
• Excellent communication, collaboration, and problem-solving skills  
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7  
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc 
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines.  
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.