At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Major Accountabilities
Organize fitting day sessions with assigned accounts to support ECPs in fitting process on Alcon strategic technical lenses (identification of consumer TGT; selection of lens, solution of technical questions)
Drive ECP interest on fitting to win in new fits / switches and ensure revenue and share growth
Collaborate with BDM’s and broader sales team to understand best fitting opportunities
Establish and develop long-term relationships with key fitters (ECPs) and customers
Become the preferred consultant for technical advice on CL fitting
Build thorough understanding of assigned customer’s needs and requirements
Contribute to create and identify new ideas / approaches to fit technical CLs and ensure best practices sharing
Industry leading reputation by providing best in class technical support to Alcon’s professional customers
Develop and execute joint business planning.
Develops understanding of customer business model, consumer segment and competitive market to influence customer decisions and negotiate contracts.
Develops relevant networks supporting advocacy and key opinion leader plans.
Guides and offers advice to the customers on their market trends and how Alcon products and services meet their needs with the appropriate marketing and sales programs and offerings
Builds strong and enduring business partnerships with Alcon Key Independent customers.
Develops strategic thinking and idea generation, driven from the analysis of customer interactions and feedback
Develops overall conclusions regarding accounts, markets, and competitive business results, using analysis of customer interactions and feedback.
Proactively identifies competitive activity, which may have major, long-term impact on sales goals/strategies and develop initiatives to provide competitive point of difference using knowledge of industry trends and competitive environment.
Works in close collaboration with the Business Development Managers, sales, marketing, professional education stakeholders, to develop customer negotiation strategies and framework, and drive alignment across customers, operating to minimize exposure and maximize return.
Who we are seeking:
- An individual with an Optometrist qualification who can also demonstrate a strong level of commercial/business acumen.
- The ideal candidate will be able to work autonomously using their own initiative, whilst also working closely with the broader sales team to achieve combined goals.
- This person will also work closely with the Sales, Marketing and Professional Education Teams to create innovative and exciting ways of delivering our key technical offerings.
How You Can Thrive at Alcon:
- Opportunity to work with a leading global medical device company.
- Collaborate with a diverse and talented team in a supportive work environment.
- Competitive compensation package and comprehensive benefits.
- Continuous learning and development opportunities.
Alcon Careers
See your impact at alcon.com/careers