Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. We welcome you to apply! When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company. We're seeking future team members for The Milestone Group with role located in Sydney in Hybrid positions. The role is Junior Programming Analyst. About Milestone Group: We are a specialist supplier of next generation fund processing and investment analytic software to Investment Managers, Banks, Insurance Companies, Custodians, and Hedge Fund Administrators. We are a global organisation with offices in London, Sydney, and Boston. Our global client base currently spans 4 continents across more than 10 countries. Our particular expertise is in the area of funds processing which encompasses unit pricing, cash allocation, and unitised order management; together with process control, validations, and reconciliations. Our funds processing application platform provides a common and unique application environment that directly addresses a range of current industry priorities including: Efficiency, scalability, and connectivity Flexibility and fund product innovation Transparency, accountability, and operational risk reduction Software application strategy advancement Outsourcing - oversight / accountability Regulatory change Your career with us: Our company offers a highly entrepreneurial environment, presenting candidates with both a challenging and rewarding career path. The projects and daily operational activities that we undertake are challenging and place high demand on experience, creativity, and team work. Within this role you will gain practical knowledge of the financial services industry and further develop key skills in the design, development, review, testing, and support stages of the implementation lifecycle. In this role, you'll make an impact in the following ways: Design, develop, test, & support the implementation of features upon the pControl platform. Learn core business principles in funds processing. Design and document solutions to satisfy both internal and client requirements. Configure the pControl application using the pControl configuration layer and internal domain specific language. Design and develop workflows using both Python and pControl DSL frameworks. Data analysis and enrichment to support processing requirements. Support clients during the implementation through to production. Undertake analysis and investigation of issues. Release management of both implementation and production releases. The technical skills, knowledge and qualification required for this role are summarised below: 3-4 years minimum working experience required Knowledge and experience in programming/structured development techniques Database querying skills (SQL - PostgreSQL preferred) Demonstrable Python experience within a commercial environment (at scale) Appreciation / knowledge of business systems architecture, system administration, and implementation projects Experience in unit testing, creating and executing test case scenarios Enthusiasm and passion for Agile development techniques Proven experience working within a structured development environment. Working with high-volume large-scale systems. Appreciation of financial systems in a production environment Deployment of development work into production At least 3 years' development experience using a structured programming language Systems analysis and problem solving Bachelor's degree in IT related field required At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. We welcome you to apply! When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company. We're seeking future team members for our The Milestone Group with role located in Sydney in Hybrid positions. The role is Senior Programming Analyst. About Milestone Group: We are a specialist supplier of next generation fund processing and investment analytic software to Investment Managers, Banks, Insurance Companies, Custodians, and Hedge Fund Administrators. We are a global organisation with offices in London, Sydney, and Boston. Our global client base currently spans 4 continents across more than 10 countries. Our particular expertise is in the area of funds processing which encompasses unit pricing, cash allocation, and unitised order management; together with process control, validations, and reconciliations. Our funds processing application platform provides a common and unique application environment that directly addresses a range of current industry priorities including: Efficiency, scalability, and connectivity Flexibility and fund product innovation Transparency, accountability, and operational risk reduction Software application strategy advancement Outsourcing - oversight / accountability Regulatory change Your career with us: Our company offers a highly entrepreneurial environment, presenting candidates with both a challenging and rewarding career path. The projects and daily operational activities that we undertake are challenging and place high demand on experience, creativity, and team work. Within this role you will gain practical knowledge of the financial services industry and further develop key skills in the design, development, review, testing, and support stages of the implementation lifecycle. In this role, you'll make an impact in the following ways: Design, develop, test, & support the implementation of features upon the pControl platform. Learn core business principles in funds processing. Design and document solutions to satisfy both internal and client requirements. Configure the pControl application using the pControl configuration layer and internal domain specific language. Design and develop workflows using both Python and pControl DSL frameworks. Data analysis and enrichment to support processing requirements. Support clients during the implementation through to production. Undertake analysis and investigation of issues. Release management of both implementation and production releases. The technical skills, knowledge and qualification required for this role are summarised below: Knowledge and experience in programming/structured development techniques Database querying skills (SQL - PostgreSQL preferred) Demonstrable Python experience within a commercial environment (at scale) Appreciation / knowledge of business systems architecture, system administration, and implementation projects Experience in unit testing, creating and executing test case scenarios Enthusiasm and passion for Agile development techniques Proven experience working within a structured development environment. Working with high-volume large-scale systems. Appreciation of financial systems in a production environment Deployment of development work into production At least 10 years' development experience using a structured programming language Systems analysis and problem solving Bachelor's in IT related field required Master's degree preferred Personal Attributes: Self-motivated and highly organised; ready to take ownership of problems and issues as required Ability to work in a flexible manner and adapt to the dynamics of the implementation, meeting deadlines under pressure Outgoing, analytical, and inquisitive by nature Adopts a can-do attitude to challenging tasks Highly effective written and verbal communication skills Enjoys working in a dynamic, challenging, and sociable environment At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Primary Details Time Type: Full time Worker Type: Employee Compliance Manager Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 1st February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity We are looking for a talented individual to join our compliance team in QBE AUSPAC in a role of Compliance Manager to provide strategic compliance support to our business. Reporting to the General Manager of Technical Compliance, you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to advise them on their compliance obligations, whilst managing compliance activities. Other responsibilities include: Develop, implement and maintain an Obligations Register that is designed to meet QBE's needs Plan and manage the implementation of relevant compliance policies and procedures Develop and implement effective education, training and awareness program for compliance Ensure that the business complies with management directives, compliance and governance requirements across QBE's internal rules, guidelines and policies Drive and monitor compliance across statutory and regulatory requirements Provide timely compliance advice and solutions to the business on statutory and regulatory requirements Promote a compliant and customer focused culture Your story so far Your story will include people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for implementing and maintaining obligations, a strong regulatory understanding, with the ability to form insights, with at least 4 years' experience in a compliance or risk management role, managing obligations within the financial services or insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in Law or equivalent will be highly regarded We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, Full-time The opportunity Senior thought-leadership role for Privacy for QBE We're an international insurer, that's building momentum - join us in our global HQ You'll thrive on the passion, talent and kindness of our people Your new role The Group Head of Privacy is QBE's central position accountable for developing the overall enterprise-wide strategy for - and leading the effective execution of - our global privacy risk and compliance program. As Chair of QBE's Global Privacy Council, the Group Head of Privacy requires effective, impactful leadership of an enterprise-wide community of Privacy practitioners, lawyers and other key representatives from diverse functions. This senior role reports to QBE's Group Chief Compliance Officer, and as a key thought leader will define and shape the core principles of QBE's global privacy program; acting as the foundation for ongoing compliance with applicable Privacy Laws globally and embedding a culture of respect for privacy that supports this compliance. Whilst this is ideally a Sydney-based position, we are happy to talk flexible working for interested candidates. Other key accountabilities include: Set and lead the strategic direction for QBE's global privacy risk and compliance program in line with business enterprise strategy and business priorities, implementation and regular review of this strategy (including vision, roadmap and priorities). Ensure effective communication and dissemination of privacy compliance strategy, policies and processes globally. Lead and chair our central forum to bring together and collaborate with QBE Divisional Privacy leads. Take ownership and leadership to successfully implement change in privacy related matters Collating global privacy metrics and KRIs. Provide Line 2 oversight, challenge and support to enable business to meet its initiatives, initiate change or to pursue opportunities linked to new and emerging technologies while effectively mitigating key privacy related risks. About you This is an opportunity for a senior experienced line 2 risk professional with domain expertise in Privacy. Ideally you will have demonstrated experience in designing, implementing and/or overseeing a privacy framework within the financial services industry more broadly. Ideal skills & experience: Experience in assessing privacy matters (PIAs/ DPIAs). Strong leadership and influencing skills with particular focus on ability to understand and balance effective risk management/privacy risk mitigation with broader commercial imperatives Exceptional stakeholder management skills to liaise with and influence matrixed stakeholders across QBE's global operations. Experience in liaising with and reporting to privacy regulators and supervisory authorities. Experience working with internal and/or external legal counsel. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 08/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Contingent Worker The opportunity We are looking for an experienced Metadata Consultant to join an Agile metadata team, where you will be responsible for building an accurate view of QBE's metadata landscape across several of QBE's core systems! This position will be a contract role initially with the potential for permanency in the future. Your new role • Evaluate and oversee the deployment of new technical data lineage connectors for the Manta platform • Enhance and maintain QBE's metadata repository in Collibra for universal access by QBE staff • Identify additional systems for linking to Collibra and Manta, enabling harvesting of technical metadata and technical data lineage • Ensure correct linkage of business and technical metadata, promoting best practices amongst users • Engage stakeholders for metadata improvement, providing expertise and following established and new collection processes • Conduct metadata assessments, utilise toolsets for metadata analysis, and monitor compliance with standards in line with Data Governance forum requirements Enhance metadata controls to ensure QBE's metadata is fit for purpose Contract position with the potential for permanency in the future About you • Proven track record in data governance, data management, and metadata management roles • Familiarity with data governance or metadata management tools, with a preference for Collibra • Knowledge of technical data lineage best practices • Solid technical background, including proficiency in SQL and APIs • Exposure to various ETL/ELT technologies and experience with data models (Conceptual/Logical/Physical) • Excellent communication skills, with the ability to engage both technical and non-technical stakeholders, along with strong analytical and problem-solving capabilities Minimum 3-5 years of experience About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 07/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Calling all experienced TV series field producers, production coordinators, production managers, researchers, and talent coordinators.

Starting from mid May for approximately 20-25 weeks embark on thrilling journeys as a Field Producer, Production Manager, or Talent Coordinator, where your role takes you on the road, capturing the essence of travel. Meanwhile, contribute your expertise as a Researcher or Production Coordinator with hybrid working options. 

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

Team Summary

VISA Token ID Customer support team is based in Rotterdam, Toronto, Bangalore, Sydney and growing. Our mission is to provide technical support and solutions to our customers by handling the resolution of the incidents and problems on our products and services. We serve as an advocate for customers' needs internally.

We work closely with Development, Technical specialists, Product teams, and 3rd party product partners to ensure an outstanding technical support to our FinTech customers. We are not a first line support. We are product authorities, and we handle the majority of customer support requests autonomously.

What a Senior Technical Support Analyst - Token ID does at Visa

• Work with customers via telephone, email, WebEx or Teams session
• Provide timely and accurate responses to customers within SLA
• Document action plan and progress in case tracking systems
• Solve, reproduce, debug, and diagnose customer issues
• Accountable to supervise customer issues to resolution
• Log software defects using a bug tracking system and work closely with software developers to analyze the defects.
• Proactively provide regular and timely follow ups with customers with recommendations, workarounds, updates, and action plans
• Raise sophisticated issues to management as per internally established processes and guidelines
• Assist customers outside of normal business hours, if required, including weekends and holidays
• Provide onsite support at customer locations (if required)
• Develop positive relationship with customer and engineering teams
• Acquire the required product knowledge and stay up to date with product updates
• Complete comprehensive customer site profile documents ensuring the customer’s infrastructure and architecture is detailed
• Build and maintain test environments and tools for solve and testing
• Deliver knowledge transfer sessions to customers and/or internal team members
• Build new internal or external knowledgebase articles/documentation to capture new findings for re-use.

Why this is meaningful to Visa

Customer support team provide product support for our customers. This service is vital for growing business and customers satisfaction.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development of international airports to site based construction of individual buildings, or the largest rail infrastructure projects in the country. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

The main purpose of the project manager is to optimise project success by delivering against agreed project objectives. Our project managers see the value in agreeing from the outset ‘what good looks like’ and take pride in ensuring alignment to this as the project progresses. Some of the key specifications we attribute to the purpose include:

• Taking responsibility for effectively and efficiently leading a project or suite of projects.
• Employing proven project management experience to plan, monitor and document tasks throughout a project
• Identifying and managing the resources necessary to support project execution, including leading and motivating people to ‘bring out the best in everyone’
• Putting safety at the heart of project delivery. As the number one priority for our clients, safety in construction comes first, always. 
• Fostering a collaborative and communicative project culture.
• Day-to-day management of projects through the complete life cycle, including successfully implementing from initiation through deployment and handover into operations.
• Working and leading within a multi-disciplinary team of professionals to deliver targeted project outcomes
• Proven ability to own and manage key functional aspects within the project, including: scope, risk, cost, schedule and quality.
• Managing different forms of contract, including ensuring compliance with contract terms in delivery of the works for consultants and contractors, processing of payments, managing change.  
• Employ a sound understanding of procurement in projects, including contract drafting, tendering process preparations and management, bid analysis and contract award for both professional services and contractors.
• Report preparation and communication of project progress to a range of stakeholders, including schedule/milestones, deliverables, dependencies, risks and issues, and promoting appropriate actions to improve project outcomes.

As an Analytics, Merchandising Delivery, you will be responsible for supporting and implementing our NIQ merchandising solutions as well as assisting clients for technical delivery and system / solution support.

RESPONSIBILITIES

• Single point of contact for clients
• Ownership of client relationship for delivery and consultancy
• Communicate with client to capture requirements for our solutions
• Communicate client requirement to appropriate internal team members
• Testing of solution to ensure client requirement is met
• Project Management post sales / implementation activities
• Engaged in training new and existing clients in our merchandising solutions
• Stakeholder engagement both internally and on the client side
• Consulting with clients to discuss ongoing enhancement
• Regular client account reviews
• Assist in sales activities in terms of preparation of proposal and credential presentations
• Ensure client service deliverables are aligned o the regional client service standards
• Regular contact with clients

Your opportunity

Our team is growing, and we have an exciting opportunity for a dynamic and self-motivated Occupational Therapist, Exercise Physiologist or Physiotherapist who thrives on variety to join our experienced team.

This full-time opportunity will see you delivering holistic, client centered services within workplace rehabilitation. Using your clinical knowledge and allied health background, you will be an integral part of assisting injured workers to recover at work and achieve independence at home, in the workplace, and the community, improving their wellbeing and purpose in life. 

Day to day, you will undertake:

• Early intervention, worksite, ergonomic and home assessments
• Medical case conferences and stakeholder liaison and case management services
• Pre-employment medicals, FCEs, job task analysis

At The Estée Lauder Companies we are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. Our commitment combined with your talent helps us deliver our High Touch customer service, while bringing the best to everyone we touch. DAY IN THE LIFE: Exceptional customer service is our top priority. As a Retail Artist you will represent your brand to the consumer. Your purpose is to enable people to look and feel their best by providing an informative and engaging experience every single time. You will combine your excellent beauty skills, with an equal flair for providing 5-star customer service and the ability to work towards achieving retail sales targets. WHAT WE OFFER: You will work as part of a dedicated team who are committed to providing you with state-of-the-art training and exposure to the most update trends. You will also have access to use our outstanding products. Qualifications ABOUT YOU: • Excellent customer service skills • Previous experience in Sales/Goal driven environment is desirable • Experience gained within a retail store environment is advantageous • Excellent communication skills, leadership, organizational and time management skills • Flexibility to work trading hours is essential including early mornings and late nights • Available to work public holidays APPLY NOW: If you have been looking for a position that offers a real opportunity to combine your passion for working with people and your expertise as an artist we would love to hear from you! As part of our standard hiring process you will be sent an invitation to complete a Digital Interview by a third Party, HireVue. Your application will not be completed until this has been completed. Whilst experience and qualifications in the beauty industry is desirable, we are able to provide on the job training to those who have proven confidence and a commitment to learn. #ELCFAMILY #DREAMJOB Job: Retail - Store Primary Location: Asia Pacific-AU-SA-Adelaide Job Type: Standard Schedule: Contingent Shift: 1st (Day) Shift Job Number: 240896

Job Description The Deals Advisory Tax team is a market leading, dynamic, fun team that works on the most significant transactions in the Australian market. Our clients cover the breadth of the market, including private equity, infrastructure, property, financial services and everything in between. Be prepared to work on projects that make the front page of the news! Your Opportunity You will work on a wide variety of clients and transactions across our national practice. Your work will include:Tax due diligenceStructuring, including advice on deal structures and fund structuresTransaction document reviewTax model reviewsPost-deal integrationTransaction related ATO and FIRB correspondence Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:This role will suit a tax professional with transactional experience.A commitment to client service with a proven track record of developing strong relationships with clients.Strong tax technical skills.Excellent written and verbal communication skills.Ability to work in a team environment, supervise and mentor team members.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below. 

Job Description KPMG's Corporate Tax division is looking for a highly talented tax professional with managed, property or investment funds or foreign bank branch experience looking to step up to a senior role in our Delivery and Data Excellence (DDX) Financial Services Team.  Our team is responsible for delivering corporate tax compliance services to a broad range of Financial Services clients of KPMG’s Australian practice, supporting clients with their corporate tax compliance obligations using best practice technology including tax return engines, workflow tools and data analytical technology. As a senior member of the team, you will be responsible for managing and reviewing complex tax compliance engagements, leveraging your knowledge of the end-to-end life cycle of a fund, or Australian income tax experience in the managed fund, property, investment funds or banking industry to identify and resolve key technical tax issues.  A key feature of DDX is a continuous focus on process and technological improvements in the delivery of our services and your innovative, open mindset and industry experience, will be a key factor in contributing to the success of these projects.    Your Opportunity The purpose of your new role will be to deliver technical tax compliance and advisory services to financial services clients and to support our key service offerings. Responsibilities will include:Managing the preparation, delivery and reporting of assigned client engagements and projects, leveraging our data delivery tools and technology, to deliver tax compliance and advisory services (including distribution reviews, tax returns and other services) to our Financial Services clientsLeading high performing teams with the ability to execute with accuracy, quality and timeliness and providing guidance, mentoring and training to junior staff to enhance technical and work management skillsUtilising your experience and knowledge to present practical commercial solutions that enhance our core services to clients. Innovating and supporting continuous improvement initiatives in tax compliance and process-based activities, developing tools, technology and products that add value to clientsMay include leading a specific service line portfolio or technical area, leveraging your specialist tax technical knowledge and experience in the managed funds, property, investment funds or banking industry. How are you extraordinary?You are able to prepare high-quality client-ready deliverables and present to the partners for review.You get things done! You’re organized, efficient, and have a high attention to detail to deliver impactful outcomes. You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team.  You get excited about generating innovative ideas that create value, improve processes, and solve complex problems. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience should include:Australian industry experience in managed funds, property funds, investment funds or  foreign bank branch.Strong Australian corporate tax compliance experience, including preparation and/or review of company and trust tax returns, distribution reviews and tax provisionsSuccessful completion of a Masters of Tax or CA qualificationA leadership approach with strong interpersonal, collaborative and influencing skills and the ability to motivate and develop high performing teamsAn honest and ethical approach to business and a continuous improvement mindset which will provide a natural fit with KPMG's valuesAdditional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the  Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

TEST

About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across customer experience & design, data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

We are looking for a “Senior - Data”, who is highly technical and hands-on, who can support data strategy sessions with our customers, can contribute to architecture and solutions, cut code and ensure successful delivery of our engagements. You are both highly technical and a very personable people person, with strong credibility among your peers. You will have a broad technical understanding in Data, ideally across all of our Data capabilities: Data Strategy, Data Engineering, Data Science, ML & Generative AI.

What will your day look like:

• Advising our customers on their Data pain points.
• Supporting solution design sessions with our customers
• Hands-on implementation of data solutions
• Setting technical standards on the customer engagements
• Providing technical leadership to our customers and our internal teams
• Working with marketing producing external facing collateral and content such as reports and blogs
• An interest in public speaking and sharing internally and potentially at tech meetups.

Requirements:

• 5+ years of experience working in data
• High Level knowledge across Data Science, Data Engineering, Strategy, ML/AI, deep in as many as possible.
• Strong technical pedigree beyond data also, Cloud and Software experience is advantageous.
• Strong empathy and ability to build relationships with the broader teams
• Excellent communication and collaboration skills to work with cross-functional teams

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off (“VersionUp Day”)
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

Apply Now:

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are seeking a dynamic Legal Counsel to work with the General Counsel and provide legal support to Koala as it leans into its audacious mission and purpose. The role will be diverse and encompass aspects of legal, governance, company secretarial, risk and compliance.

Would suit a 3-5 year commercial lawyer excited to support this innovative disruptor company aiming to do social good. 

You will be involved across the business, leading transformation programs.

What key responsibilities does this role have @ Koala?

• Partnering closely with business teams to provide legal advice and support across a range of areas, including supply chain, consumer law, corporate governance, compliance and marketing. 
• Supporting the development of frameworks and procedures to build and support Koala’s values based culture.
• Identifying legal risk in transactions and advising on appropriate mitigations. 
• Assisting in the development and implementation of strategies to streamline business processes, both internally and externally.
• Supporting the interface between external counsel and the business.
• Assisting the Company Secretary to meet the obligations, duties and responsibilities under the Corporations Act and manage company secretarial documentation.
• Providing legal project management and managing commercial disputes.
• Compiling, preparing and delivering training on legal and compliance issues.
• Playing a key role in designing and bringing new ideas and initiatives to fruition!! 

Ideal background…

• Legal qualification in Australia.
• Min 3 years’ experience in a fast paced in-house legal environment, ideally with an e-commerce background. Candidates from a commercial law firm interested in making the move inhouse will also be considered.
• Great communicator with the ability to get to the heart of a matter quickly. 
• Good commercial and contract drafting skills and experience in negotiating and reviewing agreements.
• Can work both autonomously, in a team environment and across remote settings. 
• An eye for detail and urge to maintain high standards. 
• Driven by solving problems to deliver solutions on time and in pragmatic, (fun and) creative ways.
• Possess a continuous improvement mindset: bring your previous experience to improve things at Koala & for our customers.
• Powerpoint presentations extraordinaire - bring your creatives to the fore.
• Knowledge of G-Suite is also highly desired. 

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

We are seeking a highly motivated and skilled Physiotherapist looking to join a leading private practice in Adelaide.

Our client is passionate about providing high-quality care and personalised treatment plans to diverse range of patients.

As a Physiotherapist you will have the opportunity to work on site helping patients recover from injuries, manage chronic conditions, and improve their overall health and well-being.

Responsibilities:

• Conduct thorough assessments of patients' conditions and develop individualized treatment plans.
• Implement evidence-based physiotherapy interventions, including manual therapy, therapeutic exercises, and education on self-management techniques.
• Monitor and evaluate patients' progress, adjusting treatment plans as necessary.
• Collaborate with a multidisciplinary team, including other healthcare professionals and support staff, to provide comprehensive care.
• Maintain accurate and up-to-date patient records.

• Relevant Bachelor's degree in Physiotherapy and current registration with AHPRA.
• Proven experience working in a private practice setting.
• Excellent communication and interpersonal skills.
• Strong clinical reasoning and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Up-to-date knowledge of best practices in physiotherapy.
• A passion for delivering high-quality patient care.

• Full-time, part-time opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

We are a leading waste management facility based in Wetherill Park, NSW, currently seeking experienced and reliable Heavy Rigid (HR) Drivers to join our team. The ideal candidate will be responsible for the safe and efficient transportation of goods and materials to various local destinations, ensuring timely delivery and compliance with all road safety regulations.

Key Responsibilities:

• Operate a heavy rigid vehicle safely and efficiently.
• Load and unload goods and materials, ensuring secure and proper handling.
• Plan routes to meet delivery schedules and minimise delays.
• Maintain accurate records of deliveries, vehicle maintenance, and fuel consumption.
• Perform pre-trip and post-trip vehicle inspections to ensure the vehicle is in good working condition.
• Comply with all road safety rules and regulations, as well as company policies and procedures.
• Provide excellent customer service, including addressing customer inquiries and concerns.
• Report any vehicle defects, accidents, traffic violations, or damage to the vehicles.

Qualifications:

• Valid Heavy Rigid (HR) driver's license.
• Proven experience as an HR driver.
• Good driving record with no traffic violations.
• Knowledge of applicable truck driving rules and regulations.
• Ability to drive long hours and travel regularly.
• Excellent organisational and time management skills.
• Ability to lift heavy objects and handle physical workload.
• Good communication and interpersonal skills.

• Competitive remuneration
• Progressive and dynamic work environment
• Working with a business that rewards hard work and consistency

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are seeking a Senior Systems Engineer to join us as a member of the Technical Services team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and services level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as Senior Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

This role requires AU Citizenship and to be able to gain a Baseline/NV1 Clearance.

What you’ll bring

To be successful in this role you’ll bring at least 5 years' experience as a System Administrator with Windows Server technologies.

Your technical experience should include:

• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Failover Clustering
• Hands on experience in the operation of Infrastructure outcomes such as VMware vSphere, VMware Site Recovery Manager (SRM), Cisco Unified Computing (UCS), and backup recovery technologies (Backup Exec, Netbackup and CommVault)
  

Your customer focus and communication skills will be a strength along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your problem-solving experience and your understanding of public cloud platforms.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

As a Client Success Coordinator, you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

In this high-impact role, you’ll work alongside talented colleagues and supportive leaders to help you succeed. You will receive both formal and on-the-job training to give you a strong understanding of how to create an excellent client experience, as well as to upskill you on the legal and commercial needs of small and medium-sized businesses.

This opportunity is ideal for an entry-level or early career professional with prior experience in customer service (including retail or hospitality) or an account executive style role. It’s the perfect launch pad for a long term career in client success or sales!

Key Responsibilities

• Act as the first point of contact when members contact LegalVision with questions regarding their membership, including how to use our client portal, from password reminders to how to engage the legal team, to billing queries and more. 
• Respond to hold and cancellation requests, and escalate as required.
• Proactively contact members who are not making use of their membership on a regular basis and encourage them to schedule a planning session with our legal team.
• Contribute content to our Knowledge Base to support our members to better self-help. 
• Identify trends in support requests, and share insights and feedback to the Head of Client Success to improve the overall member experience.
• Maintain our CRM to ensure all interactions with members are recorded, to enable accurate reporting and analysis.

The Ideal Candidate

• Experienced in customer service/account management: You have six to 12 months of experience working in a customer service or account management role, and are excited to pursue a career in this area. 
• Passionate about helping clients: You have excellent client service focus and the ability to problem-solve when required. You’re dedicated to creating experiences that exceed client expectations.
• Personable, empathetic and understanding: A friendly and professional demeanour will get you far as this role will be client-facing.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.

The Perks

• Fast-paced environment with exciting progression opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

In this newly created role you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

As a Retention and Expansion Sales Consultant, your mission will be to drive initiatives which will help LegalVision achieve its ambitious retention and expansion goals. You will primarily do this by:

• Retaining clients beyond their initial contract period: You will help our members understand that continuing to invest in quality legal support is one of the best decisions they can make for their businesses. This involves leading renewal discussions at the end of a member’s contract with the goal of retaining the member, as well as responding to in-contract cancellation requests from time to time in a productive and educational manner.
• Reviewing membership tiers as required: You will ensure our members are on the most appropriate pricing structure to meet their usage, business size, plans and risks. 
• Selling additional products: The support LegalVision can provide isn’t limited to the core membership inclusions. We have a number of valuable add ons that offer additional protection to our members’ businesses. You will drive the uptake of these products among existing members.

You do not need experience in commercial law or to have worked in the legal profession to be considered for this role, though any experience you do have will be useful. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian businesses. You’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools to help you succeed. 

The Ideal Candidate

• Experienced in business development and sales: You have at least 2 year’s experience working in business development or existing client sales, and are excited to pursue a career in this area. 
• Passionate about client experience: You have excellent client service skills and the ability to problem-solve or sell additional services when appropriate. You’re dedicated to creating experiences that exceed client expectations.
• A fast learner and a strong communicator: You are able to pick up complex concepts quickly and explain them to clients in a clear and concise manner. You are a confident communicator and can find the perfect balance between powerful persuasion and being unhelpfully pushy.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.
• Personable, resilient and a culture champion: A friendly, warm and professional demeanour will get you far. You celebrate the ups and bounce back quickly from your learning experiences.

The Perks

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

Role and Responsibilities

                                                                                                         

CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. As a testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries. www.cae.com

Our innovative technologies and services, and the people who collaborate every day to deliver exceptional service to our customers, are at the heart of what makes our organization successful and a great place to work.

The role we are offering you:

During 2024 we are opening a new Training Centre in Sydney. We are seeking individuals to support the maintenance of Synthetic Training Devices.  The primary responsibility of a Simulator Technician is to maintain the Simulator and ensure its availability and performance. 

Shift work is a requirement for this role.

Other responsibilities of a Simulator Technician may include assistance to flight crew and instructors during training, ensuring the achievement of maximum successful training events.

You must reside in Australia and have full working rights in order to be considered for these positions.

Are you ready to:

• Carry out all maintenance tasks effectively as directed by Senior Simulation Technician or Technical Manager
• Carry out all maintenance tasks to meet internal and external compliance requirements
• Work to CAE’s Quality Management System
• Participate in maintenance related continuous improvement activities
• Work to CAE’s Environment, Health & Safety Management System
• Demonstrate professional, disciplined and safe behaviour in all day to day tasks

Our ideal candidate has:

• High School Certificate or equivalent
• An Advanced Diploma in Electrical Engineering or Certificate IV Aeroskills (Avionics) or equivalent experience.
• We are particularly interested in candidates with experience in Simulator, Aircraft Avionics or Electrical Control System maintenance, with a good level of knowledge and experience of technical processes applied to simulator maintenance, engineering and testing.
• Hands on experience using hand tools and test equipment
• A good understanding of computer networks would be an advantage.
• Permanent Resident capable of obtaining a minimum baseline security clearance

Personal traits required:

• Strong communication and interpersonal skills, written and verbal
• Dedication and commitment to meet customer requirements and expectations
• High degree of personal integrity, accountability, ownership and focus
• Ability to support local team to contribute to developing solutions to complex issues
• Readily accepting of change

CAE Australia Offers:

• Yearly reviews
• Full Flight Simulator experiences
• Global Sabbatical and Flexible leave
• Generous paternity leave (8 weeks) & maternity leave
• An exciting career path with potential global opportunities
• Life & Disability Insurance Cover
• Health & Wellness Subsidy
• On-site undercover parking

#LI-KM1

Position Type

                                                                                         

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

• Join an Award-Winning Fund Provider 
• Add Value and be part of the Business Intelligence (BI) and Research stream of a broader Analytics Team
• 12 Month Fixed Term Contract 
• Sydney Located 
• Hybrid Working from Sydney CBD Head Office and home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

In this 12 Month Fixed Term Contract, the Senior Analyst is a part of the Business Intelligence (BI) and Research stream of a broader Analytics Team, supporting a broad spectrum of business stakeholders by finding innovative connections through data mining and deep dive analysis. Providing the business with deep insights into the current and likely future behaviour of Rests members and employers through visualisation and data storytelling.

This role supports enterprise business strategy, including retention, onboarding and employer service, executing in concert with all teams across Rest.

The Senior Analyst (BI) role is embedded, and will work day-to-day, within a cross-functional Data and Insight product team.  Vision, roadmap and priorities for each team is set by a product owner.  Each team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, engineers, quality assurance, scrum master, etc. 

Key accountabilities include:

• Help devise and implement behavioural analysis, providing actionable insights to key stakeholders.
• Create and maintain intuitive Tableau dashboards that support data-driven decision making.  Dashboards should be focused on optimisation and end user experience in order to help promote a self-serve analytic culture.
• Actively contribute to the continuous development of the analytical hub through data enrichment, customer interaction derivation, trigger detection and feature engineering.
• As a part of a cross-functional data and insights product team, deploy new analytical data models through sourcing, transforming, and modelling necessary data.
• As a part of a cross-functional data and insights product team, design, develop and implement analytical solutions.  This may include understanding key member behaviours that drive customer acquisition, retention, and engagement.
• Deep-Dive Analysis: Perform in-depth analysis using SQL and other analytical tools to answer complex business questions and extract actionable insights, contributing to the development of business plans and strategies.
• Promote Data-Driven Decision Making: Foster a culture of evidence-based decision-making by providing training and support in Tableau navigation, dashboard usage, and interpretation of analysis.
• Continuous Improvement: Ensure the continuous improvement of analytical solutions by identifying opportunities for improvement, aligning with the overall analytics strategy, and implementing changes.
• Compliance and Standards: Adhere to organisational principles and guidelines, ensuring that solutions delivered are resilient, scalable, and consistent with Rest's existing framework.
• Actively participate and contribute to the Analytics Community of Practice.
• As the subject matter expert in data and performance reporting, proactively coach junior team members in the Analytics team and more broadly guide members of Tableau Community when needed.

To support the learning and development of the incumbent, over time, the position may have the opportunity to be involved across all aspects of the Analytics team’s scope.

The Tax Technologist will report to the Senior Global Indirect Tax Technology Manager and will be responsible for both indirect and direct tax technology for Asia and ANZ.

Main responsibilities include leading the Vertex O International implementation and assisting with the development, management, maintenance, and testing of the tax systems at AECOM.

This position will support tax technology throughout AECOM by identifying and implementing new technology and/or process improvements to drive compliance and savings along with ensuring tax team members are properly trained.

What will a day in this role look like:

• Lead Tax Engine and Tax Compliance implementations, maintenance and documentation of the indirect tax automation and reporting process tools (Vertex O, VITR, SAF-T, Real Time Reporting, e-invoicing etc)
• Assess, document, and improve processes and data flows
• Drive data analytics tools (Alteryx, Power BI) to increase efficiency for tax activities, including designing and developing Alteryx workflows and providing Alteryx training across AECOM