At DigiRen we passionately believe that cloud is the best place to get work done. Founded by industry experts, DigiRen is a specialised consultancy focused on helping large commercial and public sector organisations build and scale new capabilities and ways of working to fully realise the benefit of public cloud computing.

Through decades of combined experience, we know that success in cloud computing is less about the technology, and more about understanding and managing an organisations adoption of new tools, processes and ways of working. It is essential that Cloud is not established as a technological island within an organisation, but integrated and seen as a catalyst to evolve a range of functions within Group IT.

We are vendor agnostic, possess a deep understanding of hyperscale cloud technologies, but anchor our engagements on the orchestration of change and the delivery of strategic outcomes. We are trusted advisors to our customers, helping them build new organisational capabilities, become self-sufficient, and take control of their cloud journey.

DigiRen operates a flat, highly collaborative and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning. The DigiRen team works remotely and offers flexible work models to support an effective work/life balance. We support professional development and have a deep commitment to the health and wellbeing of our team supported by world-class wellness programs and initiatives.

The Role

At DigiRen, a Senior Cloud Consultant is an experienced Cloud Operations leader with experience in designing and implementing enterprise-level cloud operating models. In this role, you will work for or on behalf of customers to help them understand, plan and implement best practices around productising, managing and operating scalable Cloud platforms. You have extensive experience in service management, technology operating models, and the new processes, technologies and skills required to build effective and scalable cloud operating models.

A Senior Cloud Consultant will have had first-hand experience building Cloud Centres of Excellence / Cloud Business Office / Cloud Platform Engineering teams, and understand that building these new cloud capabilities are essential for organisations to scale their use of cloud and achieve their strategic outcomes. You will help our customers understand and implement change, and build new cloud capabilities that enable them to scale and control their cloud journey. You will join an inclusive and welcoming team of Cloud leaders who are among the best in the business.

We are looking for:

• Experienced in Cloud Operations, and possess the skills to lead, advise and coach customer teams to operationalise their Cloud platforms to support adoption at scale. You will engage with the Customer’s operational teams to integrate the Cloud platform into its broader ITSM framework.
• A passionate advocate of using Cloud technologies to change the way people work to unlock value, looking to further their Cloud experience on the largest and most prestigious Cloud Programs projects.

• Independent operator who thrives in a highly flexible work environment and who manages themselves to the highest standards.

Position Responsibilities

As a Senior Cloud Consultant at DigiRen, you will:

• Support the design and implementation of cloud operating models for large commercial and public sector organisations; integrating into Cloud Transformation programs.
• Be able to define the set of services and operational requirements to support the various customer use case for Cloud and build a roadmap of operational capability, including compliance, integration and workflow automation, to support such use cases.
• Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality.

• Embed yourself in a customer organisation to help them build out new cloud operating models and capabilities, coach and mentor customer resources, and support the customer to mature their cloud operating capability to become self-sufficient.

• 5+ year experience designing, building and or working in cloud operating models, particularly building service integration capabilities between multiple platforms.
• Experience in ITIL, TOGAF or similar ITSM frameworks, particularly focused on service operations or service transition.
• Experiencing providing consulting services to large enterprise (ASX200) commercial customers and or public sector equivalents.
• Experience with agile project management methodologies.
• This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed.
• AWS Cloud Practitioner, Azure Fundamentals and/or Google Cloud Foundational certifications or equivalent knowledge preferred.
• Current Australian Residency and NSW based, with the ability to travel to client locations within Australia if required.
• Baseline or NV1 clearance would be advantageous.

DigiRen is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We provide highly competitive remuneration and a range of additional benefits.

At DigiRen we passionately believe that cloud is the best place to get work done. Founded by industry experts, DigiRen is a specialised consultancy focused on helping large commercial and public sector organisations build and scale new capabilities and ways of working to fully realise the benefit of public cloud computing.

Through decades of combined experience, we know that success in cloud computing is less about the technology, and more about understanding and managing an organisations adoption of new tools, processes and ways of working. It is essential that Cloud is not established as a technological island within an organisation, but integrated and seen as a catalyst to evolve a range of functions within Group IT.

We are vendor agnostic, possess a deep understanding of hyperscale cloud technologies, but anchor our engagements on the orchestration of change and the delivery of strategic outcomes. We are trusted advisors to our customers, helping them build new organisational capabilities, become self-sufficient, and take control of their cloud journey.

DigiRen operates a flat, highly collaborative and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning. The DigiRen team works remotely and offers flexible work models to support an effective work/life balance. We support professional development and have a deep commitment to the health and wellbeing of our team supported by world-class wellness programs and initiatives.

The Role

As a Cloud FinOps Specialist at DigiRen, you will join an inclusive and welcoming team of Cloud leaders who are among the best in the business. You will work with our customers to define and establish/improve their cloud financial management practices to assist them in realising the maximum business value of cloud. This may include operating & uplifting the customer’s cloud financial management function until the customer is able to staff/resource the function appropriately. We are looking for people at consultant or senior consultant level for this role and are flexible with where the role is based (either Canberra, Sydney or Melbourne).

Position Responsibilities

As Cloud FinOps Specialist at DigiRen, you will:

• Help our clients to define their strategy and operating model for cloud financial/cost management based on best practices/frameworks, namely FinOps (but also others, such as TBM)
• Implement FinOps functions/practices for clients, including but not limited to, cloud billing/invoice management, cloud cost chargeback/showback (including tagging to facilitate cost attribution), cloud forecasting/utilization tracking, and cloud cost optimisation (rightsizing, decommissioning idle/unused resources, power scheduling, reserved instances/savings plans, etc).
• Assist clients to implement or enhance cloud financial management tooling, including COTS products (e.g. Apptio Cloudability, VMware CloudHealth, CloudCheckr) and native tooling options (e.g. AWS Cost Explorer/Trusted Advisor, Azure Cost Management) to support their cloud financial management outcomes.
• Support clients in commercial negotiations with public cloud providers to improve rate optimisation (through various discount programs and incentive schemes).
• Work with various client stakeholders (cloud engineering/operations teams, cloud user groups) to embed cloud financial/cost management (FinOps) practices into their day-to-day operations, therefore helping to accelerate client outcomes (i.e. cloud cost reduction/optimisation).
• Continuously seek new value-add opportunities for customers, and convert those new opportunities to realised value. Play a lead role in earning enterprise customer references that describe industry-leading innovation and results.
• Demonstrate valuable leadership on a variety of initiatives and projects simultaneously, both internally and externally.
• Regularly coaches and mentors others on best practices, enforcing the highest standards, and providing valuable feedback on performance and career development.
• Proactively identify blockers in customers realising value from cloud and lead development of relevant solutions. Drive market momentum for DigiRen's services by sharing innovative solutions and related customer references.
• Create and apply frameworks, methods, best practices and IP that deliver prescriptive guidance to customers. Publish and present solutions in large forums, and across various media platforms.

• Experience and expertise with public cloud financial components/concepts, including but not limited to, cost & usage reports (CUR), reserved instances (RIs), savings plans, committed use discounts (CUDs), enterprise discount programs (EDPs), spot pricing, etc
• Experience with establishing and/or operating cloud cost optimisation initiatives focusing on key levers such as rightsizing, power scheduling, alternate cloud purchasing methods (RIs, savings plans, spot), decommissioning unused resources/services, etc.
• Experience with establishing cloud chargeback and/or showback for business units/projects to be accountable for their cloud usage/spend.
• Experience with interrogating cloud billing/cost & usage data to create key cost insights and reports/dashboards using Microsoft Excel or business intelligence/data visualisation tools such as Power BI, Amazon Quicksight, Splunk or Tableau.
• Strong financial/data analysis and reporting skills
• Ability to engage with a wide range of stakeholders (e.g. engineering, finance, technology and business/executive stakeholders) to achieve cloud financial/cost management outcomes.
• Experience in managing quality assurance for delivery across teams and playing a key role in earning customer trust and references.
• 5+ Years of demonstrated public cloud knowledge and experience (AWS, Azure, GCP).
• AWS Cloud Practitioner, Azure Fundamentals and/or Google Cloud Foundational certifications or equivalent knowledge preferred.
• Current Australian Residency and NSW based, with the ability to travel to client locations within Australia if required.
• Baseline or NV1 clearance would be advantageous.

DigiRen is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We provide highly competitive remuneration and a range of additional benefits.

SICE ANZ is currently embarking on exciting growth and we have a great opportunity for an enthusiastic, versatile and results-oriented Systems Engineer to join our ICT team in Sydney.

This role will support the design and implementation of complex traffic monitoring and tunnel control systems, providing a mixture of installation, support as well as integration activity around Windows Server environments, VMWare, Linux, SAN and NAS.

Key responsibilities include but are not limited to:

• Installation, maintenance and architecture of Storage, servers, virtualisation, operating systems, databases, backup solutions and workstations.
• Cater to doing infrastructure coordination related to design and setup activities at different stages of a project.
• Monitor systems and identify performance issues proactively.
• Work within strict time frames and elevate incidents within defined timeframes.
• Test all changes to hardware, software and operating systems.
• Resolve issues and prepare status reviews and reports.
• Professionally represent the infrastructure team as a technical consultant on projects as required.
• Maintain the necessary project plans and documentation of all system builds and modifications.
• Interact and coordinate with vendors, suppliers, distributors and contract consultants.

The preferred candidate will hold formal qualifications in Systems Engineering or Computer Science and a minimum of 5 years of experience in the design and implementation of VMware virtualised platforms, Windows Server 2019 and later, Storage infrastructures (SAN, NAS), RDBMS Microsoft SQL Server, Linux, Windows 10 and later versions.

Other technical requirements include the following:

• Strong virtualisation experience using VMWare vSphere 7.0 and later (ESXi, vCenter, vMotion, HA, DRS, SRM)
• Solid knowledge and experience with Windows Server 2019-2022, Microsoft ADDS, GPO, DNS, DHCP, WSUS, File & Print and Microsoft Security Baseline
• Proven experience implementing security patches.
• Experience with Veritas Backup Exec and Veeam Backup & Replication
• Experience with desktop imaging and deployment solutions
• Knowledge of ITIL and industry best practices
• Experience with scripting languages; Powershell, PowerCLI, Script Runtime Service
• Good knowledge of with GitLab and Ansible Automation is also desirable.

• Be part of large scale infrastructure projects.
• Genuine opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.
• Access to employee benefits (EAP, travel and equipment discounts, etc.)

SICE ANZ is an Equal Opportunity Employer, inviting you to join an organisation dedicated to fostering a diverse, inclusive, and collaborative working environment. We actively encourage applications from women, individuals of Aboriginal and Torres Strait Islander descent, and those from diverse backgrounds. Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologise for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match! Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Head of CX Operations, you will be working with our Operations team and CX function to drive an effective CX strategy, delivering customer insights and driving operational efficiency across our Customer Experience department (which includes Customer Success, Onboarding, Implementations, Customer Support and Digital Engagement).

To be successful, you will need to get deep into (sometimes ambiguous) data so that you can understand the business thoroughly, rapidly diagnose issues and formulate solutions. First Principles Thinking, Intellectual curiosity, and a bias for action are essential.

As our Head of CX Operations, you’ll be:

• Define the CX Operations strategy, roadmap and operating model
• Partner with our Data teams to ensure the CX department has access to best-in-class self service reporting and insights
• Own and drive analytics and reporting across the entire CX department including volume, velocity and conversion metrics
• Partner with our Product teams to ensure that product usage data can be used to deliver a best-in-class customer experience 
• Own, manage and maintain the CX Tech Stack, including ensuring that CX systems are evaluated, selected, implemented and customised to meet the needs of the CX department
• Continuously improve CX systems and processes
• Manage, build and lead a global team by coaching and developing existing team members and closing talent gaps where needed
  

What will you bring 

• Solid experience in Customer Experience, Customer Success, Support, Implementations or Business Operations, ideally within a high-growth SaaS environment
• Leadership and people  management experience 
• Demonstrated experience leading a global business operations function across multiple regions and product portfolios
• Demonstrated experience designing a world class technology st
• Demonstrated experience managing a CX budget, ideally across multiple region or product portfolios
• A “CX scientist” - a highly analytical and data-driven problem solver with a deep understanding of CX analytics, metrics and the levers that drive performance.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cash back offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

If successful you will receive an email from our recruitment team to set up a time to discuss your experience and motivations in more detail. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

We are currently searching for an exceptional Content Marketing Specialist to join our team and report directly to our Head of Marketing. The position will lead The Missing Link's content & social strategy, development, and distribution across all platforms. This role is pivotal in enhancing our brand presence, engaging our target audience, and supporting our marketing and business objectives.

Responsibilities

• Craft and execute a comprehensive content marketing strategy that supports and extends marketing initiatives, both short and long-term
• Create engaging, brand-aligned content across various formats, including blog posts, whitepapers, case studies, videos, and social media content
• Oversee social media strategy to enhance The Missing Link's brand presence and engage with the target audience
• Work closely with marketing, sales, and product teams to create cohesive and impactful messaging
• Use analytics to track content performance and user engagement, leveraging insights to optimize future content
• Ensure all content is optimised for search engines, increasing visibility and driving organic traffic
• Maintain and evolve The Missing Link's brand voice and messaging consistency across all content outputs

• Bachelor’s degree in Marketing, Communications, Journalism, or related field

• Minimum 3-4 years of experience in content marketing or a related field, with a proven track record of success
• Exceptional writing, editing, and proofreading skills, with a portfolio of work
• Experience with SEO, content management systems, and analytics tools
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Strategic thinker with a creative mindset
• Highly organised with excellent attention to detail
• Adaptive to change and open to innovative ideas
• Passionate about technology and staying ahead of industry trends

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Sinch ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. Sinch ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

We are looking for a Senior Documentation Specialist/ Technical Writer. You will be responsible for writing, maintaining, and publishing user-friendly documentation to support our Communications API and Design System. You will play a leading role in launching delightful developer experiences and empowering our teams with better documentation and processes.

Key responsibilities:

• Engaging with developers across multiple domains of expertise to gain a deep understanding of the Sinch ClickSend API and supporting products.
• Owning and managing our API documentation, to ensure that it follows a consistent, well-structured format and meets customer expectations.
• Writing user-friendly content that transforms complex, technical information into something accessible, engaging, and delightful.
• Providing code-snippets and on-page technical content for our developer portal.
• Advocating for our technical users and participating in customer-centric research.
• Assessing the state of our current technical content and developing innovative approaches for improvement, in-line with our strategic objectives.
• Aiding in the creation and maintenance of a company-wide design system.
• Collaborating with brand copywriters to ensure that all written content has a consistent and accessible tone-of-voice.
• Making critical decisions and establishing documentation strategies that ensure information is accurate, gathered efficiently, and available promptly.
• Facilitating technical training for internal teams about the API and related topics, ensuring that our teams can better meet customer needs.
• Supporting internal teams with better documentation tools, processes, and strategies.

The successful applicant will possess the following skills and attributes:

• Proven experience writing technical documentation for multiple audiences.
• Experience working with engineering teams to gather complex technical information and communicating this through written copy.
• Experience using APIs or writing content for API documentation.
• Experience writing documentation for digital design systems.
• Prior development experience in any front-end or back-end languages.
• Ability to present insights and data clearly and concisely.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Sound organisational skills and attention to detail.
• Ability to self-manage, work independently, and meet deadlines.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

What you'll be doing…

TechRadar’s APAC editions are seeking a Staff Writer with a passion for technology and lifestyle topics to contribute to our comprehensive coverage for APAC readers. This writer will file daily stories about key products and deals, while also providing analysis pieces and product reviews. In addition, the writer will help update our buying guides to give our audience the best recommendations possible. Responsibilities also include staying on top of news within the category, and forging relationships with key product vendors. The ideal candidate will also be someone with a strong editorial voice and a true passion for technology (and adjacent topics) that can help TechRadar stand out with original stories and thoughtful analysis.

Experience that will put you ahead of the curve…

• A wide knowledge of consumer technology
• Knowledge of tech-adjacent categories and home/lifestyle topics (desirable)
• At least 2 years of editorial experience
• Exceptional writing and editing skills
• Good SEO knowledge and the willingness to learn and some experience with SEO analytics (desirable)

What's in it for you…

As well as our standard benefits, we have a number of awesome perks available to our staff including:

• A share in our success - Every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.
• Central office locations with safe working spaces and flexibility to work remotely as required

Internal job family level E6

The expected range for this role is $48,000 - $60,000

This is a Hybrid role from our Sydney Office, working three days from the office, two from home 

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it. 

Our Future, Our Responsibility - Inclusion and Diversity at Future

We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness. Find out more about Our Future, Our Responsibility on our website.

#LI-NG1

·         ASX 300 listed financial services organisation

·         Flexible & hybrid working arrangements

·         Sydney location

Do you want to:

·         work in an organisation where 98% of all team members believe that their manager genuinely cares about their

well-being and feels valued?

·         understand the strategic direction of your organisation and how your effort contributes to success?

·         work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·         work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·         be recognised and rewarded for your performance?

·         work for an organisation where ‘C-A-R-E’ are their values?

·         have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

On a four-month rotational placement over a 12-month duration you will be provided experience within the following areas:

• Assist with ongoing projects and initiatives
• Handle administrative tasks relevant to each of the team you are placed in
• Participate in learning opportunities and training programs
• Collaborate with team members on various tasks
• Adhere to company policies and procedures
• Seek feedback for growth and improvement

What you’ll be doing:

Customer Experience

• Responsible for the management of a variety of customer queries concerning novated leasing and salary packaging.
• Be actively available to answer inbound calls and email queries from customers
• Manage and prioritise a combination of both inbound phone and email-based customer cases  queries.

Maintenance

• Deliver outstanding customer service outcomes to all stakeholders
• Delivery of Maintenance Services as outlined in Maintenance policy/procedures
• Provide authorisation and management of repairs and maintenance to ensure the vehicle is returned to operational in the quickest and most cost-effective timeframe possible

Terminations

• Ensure accurate and timely completion of relevant responsibilities including:
• Manage all end of lease processes, including payouts, early terminations and natural termination of contracts for FleetPartners clients
• Collaborating with Team Members: you will be required to collaborate team members on various tasks and projects. This involves effective communication, teamwork, and the ability to contribute ideas and insights to group discussions

This is not an exhausted list of duties and therefore there may be other accountabilities required.

• Ability to work collaboratively as part of a team, as well as working independently when required.
• Strong communication skills and stakeholder management
• Passion for people and engagement
• Ability to thrive in an ever changing, technology-based consulting environment.
• An Australian or New Zealand citizen, or an Australian permanent resident. 
• Interest in FMO/ Automotive industry (Desirable)

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

Epay, a subsidiary of Euronet Worldwide, is seeking a Sales Support professional to join our team. In this role, you will play a vital role in supporting our sales team and ensuring the smooth operation of our sales processes.

Responsibilities:

• Provide administrative support to the sales team, including handling inquiries, preparing sales materials, and coordinating meetings.
• Assist with order processing, including entering orders into the system, tracking shipments, and providing updates to retailers
• Collaborate with internal teams such as operations, finance, and customer service to ensure timely and accurate delivery of products and services
• Maintain CRM system by updating customer information and sales activities
• Prepare sales reports and presentations as required

The ideal candidate will have a strong attention to detail, excellent organisational skills, and a passion for providing exceptional support to the sales team. Proficiency in Microsoft Office suite and experience with CRM systems are highly preferred.

Requirements:

• Previous experience in a sales support role or similar administrative position
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Proficiency in Microsoft Office suite
• Experience with CRM systems is a plus
• Ability to work collaboratively with cross-functional teams

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

If you are a motivated and organised individual with a passion for supporting sales efforts, we would love to hear from you.

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. Benefit from hybrid work, birthday initiatives, paid parental leave and regular social events.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

We are looking for an experienced Software Licensing Consultant to join our team.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney; however, we require this particular role to be Adelaide based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As the Software Licensing Consultant in Adelaide, you will join a national team working on behalf of, and with, our clients to achieve the best possible outcome for our clients.

This is an opportunity to excel within a successful high-performance team who are growing our footprint across enterprise licensing engagements and agreements.

This is a people facing role with expectations around building repour with the client base based on knowledge and subject matter expertise.

We are intending to trust you with our most important clients in Adelaide and expecting your guidance in their success thanks to the use of the Microsoft suite as well as building new opportunities through your market connections.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• History with the Microsoft Enterprise Agreement
• Understanding with the Cloud Solution Provider program
• A good handle on the Microsoft technology and the associated licensing rules
• Solutioning at a business level.
• Solutioning at a technology level.
• An engaging personality and market connections
• A diligence and focus about getting it right for the client.
• Ability to work as part of a team and get involved early in the solutioning

Nice to have:

• Capability with licensing around associated licensing platforms
• A voice internally to share with the local sales teams and lines of business
• A desire for pairing with Datacom subject matter experts to help deliver the best possible outcome for the client.
• Time management skills and a program diligence with clients to drive on-time delivery.
• Strong team-working to establish credibility with peers in client management and software sales

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

The location of this role will be based on-site in Penrith. These roles are based in the customer or Datacom offices. To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

Please note that this role is expected to commence on 5 March 2024

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Our office based in Perth,  We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as the Senior Cloud Platform Specialist you will be focused on:

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience or exposure to working in a Cloud environment
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Knowlesge of platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

ABOUT US

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

KEY RESPONSIBILITIES

1. IT Services Support

• Manage Service Level Agreements (SLA) – identify and prevent SLA breaches before they occur.
• Proactively communicate with clients and stakeholders within appropriate timeframes.
• Assist the team in resolving incidents and reduce backlogs.
• Maintenance of ticket hygiene ensuring ticket status is accurate, up-to-date and contains all information.
• Ensure the team is following Incident Management and Problem Management processes.
• Actively taking ownership for complex tickets ensuring commercial awareness is applied.

2. Quality Assurance

• Review of team timesheets ensuring billable targets are met.

• Ensure team time entries are accurate, comply with guidelines, and are submitted and approved within agreed timeframes.
• Maintain positive client feedback (CSAT).
• Proactively track and complete all action items assigned to level 2 without additional prompts.
• Identify risks and communicate clearly the impacts to relevant stakeholders.

3. Technical Lead

• Provide guidance while demonstrating strong technical proficiency.  
• Support the business goals and contribute towards team harmony.
• Build positive working relationships and drive inter team collaboration with a client centric outcome.
• Display a caring attitude that adheres to our values.
• Ensure processes and procedures are being followed by the team.
• Contribute towards continuous improvements

• Minimum 7 years IT industry experience
• Minimum 3 years MSP / Cloud Provider experience
• Technical experience with Microsoft 365, Exchange Online, Azure Entra ID, Windows Server (ie. DNS and DHCP), Intune and Azure Services for Device Management, and network & firewalls.
• Security focussed mindset with Endpoint protection experience (Sophos, CrowdStrike etc.)
• Experience with ITSM Tools
• Incident Management and Problem Management experience
• Process driven and strong organisational skills.
• Industry certifications. E.g. AZ-104, MS-100, MS-500 or similar

Whilst not essential, the following would be beneficial:

• Experience with Mimecast, Veeam B&R and VMWare vSphere
• ITIL v4 Foundation Certified

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Hybrid working arrangements
• Free breakfast, drinks and monthly lunches

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Join a dynamic, high-achieving team at Ember Advisors, a rapidly expanding boutique consultancy at the forefront of innovation in the public sector. Ember Advisors combines consulting and advanced data analytics to drive social impact in the public sector. Our approach centres on delivering custom solutions that leverage evidence-based decision-making and advanced technologies to enable transformative outcomes. We work closely with senior leaders in Commonwealth and state government agencies, as well as non profits to help drive data-driven decisions for the public good.

As an Associate Consultant or Associate Analyst, you will be a valued team member on consulting projects for our public sector clients. Your responsibilities will include:

• Employing cutting-edge analytics techniques, such as machine learning and statistical modelling.
• Extracting and interpreting key insights, crafting compelling visualizations and outputs that resonate with our clients and stakeholders.
• Present insights and findings with clarity in client meetings, influencing decision-making and policy design.

We are looking for applicants for this graduate or early career role to start in early 2025.

Application closes at 5pm AEDT 29 March 2024.

Ember Advisors is committed to being an equal opportunity employer. We value diversity and inclusion in our workplace. We aim to create an environment where all team members are respected and encouraged to share their unique perspectives, enhancing our solutions and their impact.

• Australian citizenship required
• Qualifications in actuarial studies, data science, maths, commerce, computer science, economics and/or finance
• Previous consulting experience desirable but not essential
• Demonstrated interest in solving complex problems in the public sector
• A commitment to ethics and integrity
• Experience working with or willingness to learn data analysis techniques (Excel, Python, R, modelling, visualisation)
• Strong critical thinking and analytical skills, and a creative mindset
• Adaptability in a fast-paced work environment
• Personal accountability – a strong work ethic, attention to detail, and ability to take initiative and drive projects forward
• Team player – having an ability to work well with others, positive attitude, and growth mindset

• Competitive Remuneration: >$90,000 (including salary, bonus and superannuation), plus 4 weeks annual leave
• Flexible Work: Central CBD office locations in Sydney, Melbourne or Canberra with hybrid work model
• Professional Growth: Strong learning and development opportunities based on formal training, learning-on-the-job, and mentoring by excellent project managers, experienced senior consultants and technical leaders
• Diverse Engagements: Work on a wide range of projects across Commonwealth and state government clients and non profit organisations
• Team Dynamics: Young, high performing team, flat team structure with regular exposure to senior leaders and social events
• Career Progression: Rapid progression based on capability and performance (not tenure)

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

We are looking for an experienced Software Licensing Consultant to join our team.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney; however, we require this particular role to be Sydney based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As the Software Licensing Consultant in Sydney, you will join a national team working on behalf of, and with, our clients to achieve the best possible outcome for our clients.

This is an opportunity to excel within a successful high-performance team who are growing our footprint across enterprise licensing engagements and agreements.

This is a people facing role with expectations around building repour with the client base based on knowledge and subject matter expertise.

We are intending to trust you with our most important clients in Sydney and expecting your guidance in their success thanks to the use of the Microsoft suite as well as building new opportunities through your market connections.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• History with the Microsoft Enterprise Agreement
• Understanding with the Cloud Solution Provider program
• A good handle on the Microsoft technology and the associated licensing rules
• Solutioning at a business level.
• Solutioning at a technology level.
• An engaging personality and market connections
• A diligence and focus about getting it right for the client.
• Ability to work as part of a team and get involved early in the solutioning

Nice to have:

• Capability with licensing around associated licensing platforms
• A voice internally to share with the local sales teams and lines of business
• A desire for pairing with Datacom subject matter experts to help deliver the best possible outcome for the client.
• Time management skills and a program diligence with clients to drive on-time delivery.
• Strong team-working to establish credibility with peers in client management and software sales

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our team is looking for an enthusiastic and driven Project Controller to start immediately in our busy Townsville office on a fixed term contract of 12 months.

What will a day in this role look like:

• Working in teams to ensure proper controls on the projects and assisting Project Managers (PM’s) and operational leaders to deliver optimal profit and cash results for AECOM. 
• Drive the P&L and cash performance of AECOM by providing insight to PM’s and operational leaders on how project and business profitability and cash performance can be improved.
• Monitor and prepare financial information relating to the projects within their portfolio and ensuring that project risks and opportunities are identified early. 
• Be based in our busy Townsville office and work across multidisciplinary teams.

PaidRight exists to restore trust between employers and employees when it comes to pay. We envision a world where employee payment compliance is a given and payroll data drives business optimisation.

We are a small, well funded company that services some of the biggest names in the country and are currently looking for people to join our exciting team.

What you will do: 

• Conduct high level reviews of industrial relations legislation and instruments, particularly modern awards and enterprise agreements 
• Ability to identify ambiguities in industrial instruments and translate to simple questions/understanding 
• Implement and maintain databases with relevant industrial relations regulatory changes, legal cases and court decisions
• Improve on processes and databases
• Create content for industrial relations updates for online distribution
• Host industrial relations introduction sessions for new employees 
• Collaborate across teams and assist understanding of industrial relation laws

• Bachelor of Law 
• 2 years experience 
• Proven ability to interpret and apply legislation
• Proactive and able to work independently as well as part of a team
• Excellent attention to detail 
• Excellent written and verbal communication skills

We are a young scale-up with plenty of space for career development. You will be given every opportunity to learn and grow in a fast paced, growing company. We like to be social by having team lunches, dinners and our quarterly strategy sessions usually involve great social and cultural events.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

We’re seeking expressions of interest from Registered Nurses, Occupational Therapists or Physiotherapists with at least five (5)+ years’ experience in people management, quality management or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience) for potential future roles.

Australian Healthcare Associates (AHA) is Australia's largest health and human services consulting firm. We're currently tendering for additional work to undertake Residential Aged Care assessments of residents in aged care facilities on behalf of the Australian Government Department of Health and Aged Care.

The work will involve you leading a team of experienced aged care professionals who will be visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment funding tool. You will provide in-field support to assessors to ensure the quality and consistency of assessments, plus develop assessor support and quality assurance mechanisms.

On offer:

• Very attractive salary - $130,000p.a. + 11% superannuation.
• Permanent full-time role.
• Involvement in the recruitment and onboarding of assessors in your allocated area.
• Support from an administrative assistant to manage the scheduling of assessments and team rostering.
• Full training provided in the use and application of the AN-ACC assessment tool.

About the position:

• Provide in-field clinical support to a team of assessors to assure consistency and quality of assessments.
• Manage performance and ongoing training requirements of assessors.
• Collaborate with other Area Managers and share learnings to ensure continuous improvement.
• Provide regular updates and data reports on team.
• Travel within your allocated area.

Required:

• 5+ years’ experience in people management, quality management, or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience).
• Current, unrestricted AHPRA registration.
• Intermediate to advanced IT skills particularly in Excel.
• Excellent writing skills including report writing.
• Must have a valid driver’s license and reliable car for travel.

If you have the necessary skills and experience and are interested in working with us, then we'd like to hear from you now.

To Apply please upload the following:

Your CV - specifying each employer, your role, experience with varying health conditions and residents with different backgrounds, as well as the assessment frameworks/tools you have used. Please also provide the year of study for all relevant qualifications and if you have a proficiency in a language other than English.

and a 300-word blurb. We’d like to know a little more about you (more than we’d get from a CV). Tell us about your passion for aged care, the approach you take to engage with residents and make swift, yet clinically sound judgements. What your experience has been in leading and mentoring teams, including how you balanced that against the need to manage performance and the quality of work.

Applications close Friday 1 March 2024

If you have any questions or would like additional information, please email: [email protected]

All applicants must have full Australian working rights.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

At We Are Social, people are our strongest asset. As a leading global social media agency, we thrive on creativity, innovation, and collaboration. We believe in fostering an inclusive and positive work culture, and we need someone exceptional to champion our people and drive our culture forward.

As the People & Culture Manager at We Are Social, you'll be at the forefront of managing the dynamic needs of our people and culture. Your responsibilities will encompass developing initiatives to attract and retain top-tier talent, all while cultivating a high-performance culture that aligns with our values.

Given the nature of our business, common sense, adaptability and resilience are key attributes we value. The ever-changing demands from our clients require a solution-oriented and 'can do' approach, picking up new projects and being accountable for their success.

The ideal candidate will thrive on creating a positive atmosphere, instilling a sense of pride and togetherness within the team. With a creative eye and a knack for understanding what motivates people, you’ll set the stage for success in generating Ideas Worth Talking About.

KEY DUTIES INCLUDE:

HR Strategy & Administration

• Set and manage the implementation of the HR Strategy for Australia
• Collaborate with our global offices to ensure alignment and knowledge-sharing
• First point of contact for all HR-related queries
• Administer HR documentation, ensuring that all filing systems are up to date including offer letters, contracts, right to work and benefits information
• Conduct exit interviews and compile and consolidate data

Talent Acquisition & Onboarding

• Execute the strategy for recruitment and selection
• Manage the end-to-end recruitment process, talent pooling, strategic sourcing, selection, contract generation and induction
• Ensure a seamless onboarding process for new hires
• Develop creative strategies to build our employer brand 
• Develop and manage Internships programs

Culture Leadership

• Nurture and enhance our unique workplace culture, ensuring it remains vibrant, inclusive, and aligned with our values. 
• Be the driving force behind initiatives that promote employee engagement and satisfaction, developing initiatives to foster company culture, enhance working relationships, and foster collaboration and team spirit e.g. team building activities, mentoring and buddy programs

Training & Development

• Work closely with department heads to identify training and development needs.
• Implement programs that support professional growth and skill enhancement, fostering a culture of continuous learning.
• Develop and maintain We Are Social’s training calendar, including both technical training and knowledge-sharing sessions, and soft skill training 

Performance Management

• Support department heads to implement performance management process.
• Provide guidance on goal setting, feedback, and career development, contributing to a high-performance culture.
• Provide HR support around performance management issues
• Act as a trusted advisor to employees and management, handling confidential matters with sensitivity and diplomacy. 
• Proactively address any concerns and maintain a positive work environment.

Diversity, Equity, and Inclusion

• Drive initiatives that promote DE&I across all aspects of our organisation. 
• Ensure a fair and inclusive environment where everyone feels valued and heard.

JOB SPECIFIC REQUIREMENTS

• 3 to 4 days/week availability. Hours can be spread across the week as required.
• Masters degree in HR, business or similar 
• At least 4 years experience in HR or People & Culture Manager or similar role in a fast-paced and creative environment.
• In-depth knowledge of AES/Australian HR policies and best practices.
• Strong communication and interpersonal skills with the ability to build relationships at all levels.
• Demonstrated ability to drive cultural initiatives and engage employees.
• Experience in talent acquisition and onboarding processes.
• Understanding of performance management and employee development strategies.
• Passion for promoting diversity, equity, and inclusion in the workplace.
• Australian working rights and currently located to Sydney

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.
We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? You can apply by sending us your CV. If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV. In the interview process, you will meet, among others, Cristina Forlani (New Business & Marketing Director) and Suzie Shaw (CEO)

Job Title

Job Description Summary

Job Description

The C&W Alternatives valuations team are responsible for undertaking valuations across (but not limited to) hotels, retirement living, healthcare & social infrastructure, data centre's and the self-storage sector. As a result of growth within the alternatives team we are now seeking a Senior Valuer to join us in our Brisbane office.

About the role

• Contribute to annual fee income targets for team
• Assist the Senior Director in identifying potential business opportunities
• Ensure professional advice is provided thoroughly, accurately and within set deadlines
• Keep own knowledge of relevant legislation and case law up to date
• Broaden market specific knowledge
• Maintain client relationships and liaise with clients on specific projects
• Build an extensive network of contacts to secure data
• Be proactive in working with other managers on valuation duties
• Diligently maintain internal database for sales and leasing information

About you

• CPV Accredited valuations professional with circa 2-4 post qualification experience
• Background in either commercial, industrial, retail or alternatives valuation sectors
• Strong communication skills, ability to build rapport in a client facing role
• Ability to identify opportunities for future growth within the Brisbane market

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Albury and Wodonga area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Rentokil Initial the experts in pest control has been providing quality pest control in Australia since 1965 - the most trusted pest controller.

We are currently looking for a Pest Control Technician - Trainee or Licenced to join our team servicing our clients in the Orange area This role gives you an excellent work-life balance for family time.

This is a great opportunity for someone who strives to deliver fantastic customer service while enjoying being on the road, working autonomously whilst meeting new people and maintaining quality pest control to Rentokil Initial’s standard.

Benefits

• Pest license paid by Rentokil Initial
• A fully maintained company van including fuel card
• Mobile phone
• Bonus structure
• Company Uniform including PPE
• Comprehensive training and induction

Wondering what a typical day looks like for our Pest Control Service Technicians?

Morning

• You will have your own company vehicle at home, therefore, in your company uniform, you’ll either travel to your first customer of the day or head to the depot to load your van with stock for your day's work.

On the road

• Your day will be spent visiting a number of different customers. No two days will be the same due to the variety of industries you will service.
• You will service your customers’ sites by;
• Inspecting customer premises for signs of pests and carrying out measures as required to eliminate pests
• Clean and remove evidence of pest behavior
• Advise customers on maintenance and hygiene of their premises
• Complete accurate Service Reports after every visit
• Whilst you don’t need to be an athlete, you will work up a sweat servicing multiple sites, so you would need to be physically fit.
• You will be responsible for your own health and safety - this means it’s your responsibility to ensure your vehicle is safe at all times and that you take care on the road.

End of day

• Unless you need to re-stock, time to go home and relax and unwind.
• At the depot, is the best time for you to debrief with your manager and discuss how your day has gone.

To be considered for the Pest Technician position you need to have;

• Valid Australian driver's license - manual license if possible!
• Confident using a mobile phone service app/tablet
• Interest in pest control or related industry experience
• Ability to successfully acquire a Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks.

ABOUT THE COMPANY

Rentokil Initial provides services that protect people and enhance lives including pest control, plants and washroom hygiene. Two million customers rely on us to do the job, quickly and effectively, our customers range from multinationals to local restaurants, schools and individual homeowners.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen 

Technician

“I’ve recently become a new dad and was supported to take the time off with no pressure.”

Ronald Weir 

Local Service Manager

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

We continue to have ambitious growth plans as we work towards becoming the world’s most used, most loved and most trusted currency exchange service, helping more than a billion people around the world.

We’re proud of what we do and how we do it, but most importantly why we’re here. We empower people to know more and do better...because behind every currency exchange query or transaction is a person trying to accomplish something important.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

How will you help Xe become more successful?

Reporting to the Australian Sales Director, the Business Development Manager identifies new business opportunities for Xe, working closely with our highly experienced FX Dealers to provide FX services for Australian businesses.

What you’ll do:

• Passionate about new business You will be responsible for new business development activities from initial research and prospecting of new potential corporate clients, through to qualifying applications and conducting fact finds, understanding a prospect’s business and aiming to solve business problems, and attending meetings to present Xe’s products and services as solutions.
• Business Development Tools: Identifying new business opportunities via a range of valid sources such as via your network, Internet, LinkedIn, company database/s, cross fertilisation of existing Xe clients, press related journals, referring networks, self sourced, etc.
• Creating & building client relationships: Set meetings with prospective clients, where you look to find enhancements to the prospective client's FX processes, and in the process helping solve business problems.
• Understanding your clients and their business: Provide a friendly, proactive service achieving an in-depth understanding of the client’s business, needs and requirements thus arriving at delivering the appropriate service offering.

• Goal & Target orientated: Achieve targeted number of applications, traded clients and revenue per month. Use a range of sales processes, including cold calling, to build a pipeline of opportunities.
• Ambitious & Tenacious: Be highly motivated to succeed, eager to learn within a dynamic, target driven and competitive yet enjoyable environment.

Who you are:

• A dynamic sales professional: Strong sales processes and methodology, including a minimum of 5-years experience in B2B sales. FX sales experience highly desirable
• A strong communicator: Excellent verbal communication skills, ability to build strong relationships and communicate effectively
• A sales pro: Excellent sales skills and methodology, including prior experience in a sales capacity. Confident with engaging in cold calling and other prospecting methods
• Drives Engagement & Collaboration: Consultative selling skills, with the ability to make decisions and handle objections
• An independent thinker: The ability to work autonomously, driving the activities necessary to ensure your success

• Competitive market-based salary
• Quarterly commission plan
• Superannuation
• Healthcare

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected]