• Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility:
• Through the Chef de Parties and Kitchen Brigades hands on supervision of the food service operations on a day to day basis.
• Ensure food standards, preparation, presentation and cooking techniques meet hotel standards and maintained at that level.  Work with the kitchen brigade and take corrective action where appropriate if standards are not met.
• Strive continually for innovative, quality, value for money food, which is presented and served in the most complimentary way.
• Collate, photograph and cost all recipes.  Ensure they are followed accurately, and to the Hotel standards. Food is to be checked and tasted at all times and at the beginning of every service to check for freshness and quality.
• Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.
• Work closely with the front of house team to meet food and beverage operational objectives.
• Co-ordinate the weekly food requirements with regards to purchasing with consideration for delivery times, shelf life, forecasted sales and storage capabilities.
• Co-ordination of the stewarding team to meet the kitchen’s requirements.
• Ensure that all kitchen staff are fully briefed prior to commencing their shift.  Delegate duties to the shift Kitchen Brigade so all aspects of the shift are covered promoting a team working environment.
• Encourage Kitchen brigade to be aware of market needs and trends so their product meets these requirements.
• Take responsibility to ensure all required tasks and delegated projects are completed accurately and within given time frames.

• Operate as part of the Kitchen team in the pastry section with the highest level of professionalism and organisation.
• Work within the pastry section and take corrective action where appropriate and within company guidelines if standards are not met.
• Complete tasks in the production of pastries and desserts under the direction of the Restaurant Chef as required.
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standard guidelines and maintained at that level.
• Meet and exceed guest expectations, enabling the Food and Beverage operation of each department to be recognised as purveyors of consistent, quality and value for money cuisine.
• Assist with training Commis Chefs and apprentices to desired standard this includes full working knowledge of the section and department.
• Ensure the highest possible standard of hygiene is practised and maintained by the pastry section within the kitchen team to meet Health & Safety regulations and HACCP food preparation guidelines.

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney location

 Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

·       Responsible for the accurate and efficient delivery and processing of terminating contracts including Operating, Packaging, and Novated leases.

·       Managing your performance to achieve the KPI’s for the respective elements of the role and contributing to the overall development of the department seeking incremental improvement through process and performance

·       Ensuring FleetPartners is compliant in all aspects relating to the financier and legal obligations inclusive of KYC AML/CTF compliance

·       Cohesive working relationship with financiers, Operations and Client Relationship Management teams maintaining excellent internal and external relationships

·       Exhibiting the FleetPartners CARE values – Collaboration, Accountability, Reimagine and Excellence

What you’ll be doing:

Operational Responsibilities

Ensure accurate and timely completion of relevant responsibilities including:

• Manage all end of lease processes, including payouts, early terminations and natural termination of contracts for FleetPartners clients
• Obtain payout quotes and tax invoices from Financiers upon request
• Issue payout figures/ tax invoices/ Statements of Account to drivers within a timely manner
• Answering phone calls/ responding to customer enquiries within a timely manner
• Process termination reconciliations
• Deliver final termination communication to Drivers and Employers
• Where applicable produce Early Termination Quotes
• Send cessation of deduction communication to Employers/ Packaging providers
• Requesting finalisation letters
• Where applicable obtaining banking details for Employers

Data Management

• Data Management: Miles,Oracle/EBS/BIP/ 3rd Party Supplier platforms, Salesforce
• Documentation of accurate information into company systems including Miles, Oracle/EBS, ensuring all data has been interfaced and communicated correctly
• Validate and confirm unposted charges with relevant departments for accuracy prior to finalising the lease
• Upload termination documents to the respective ERP/ file location

Reports knowledge:

• Knowledge and understanding of customer invoicing reports
• Knowledge and understanding of customer budget reports
• General understanding of the overall position of a customer’s budget
• Ability to reconcile a customers lease based on various reporting/ data metrics

Relationship Management

• Financiers
• Clients at employer and employee level as required, via email and phone managing enquiry, information updates etc
• Internal - Accounts, Novated Relationship Managers, Operations, Account Managers, Sales, Finance

Personal Professionalism and Leadership

• Lead by example
• Participate in cross training ensuring a broad knowledge and understanding of all processes and functions within the department
• Use of collaborative business practices that maximise business performance

Understand and perform in accordance with the agreed role Key Performance Indicators (KPI’s)

• Minimum 3 years’ experience in relevant role - administration, accounts
• Experience in automotive & equipment finance, settlements and contracts administration is preferable
• Account Reconciliation experience highly regarded
• Strong attention to detail
• Willingness to learn new skills
• Displays exceptional time management skills

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

About Curio  

Curio Group, a leading education consulting and learning experience company, works with universities, vocational education providers, schools and companies to drive change through learning. We lead the learning transformation of many of our clients and partners through a focus on the creation and delivery of exceptional learning experiences. Our focus on solving complex learner experience problems allows us to specialise in learning strategy, experience, content, design, and delivery. Our business practice stretches across Australia, Asia, United States and the United Kingdom.

Further details about Curio can be found at our website: https://curiogroup.com

Objectives of this role

Reporting to Curio Group’s Director of Strategy and Growth, this role is primarily responsible for leading Curio’s Faculty Services and ensuring that the team delivers for our partner education institutions. This will include:

• Managing Curio Faculty Services staff and operations;
• Delivering exceptional customer service and account management; and
• Generating growth through new business opportunities and supporting go to market initiatives.

Key responsibilities and duties    

•  Lead the Curio Faculty Service team and help Curio Group continue to grow our collaborative, connected and curious culture
• Actively engage with partner institutions to provide Faculty services.
• Develop key account management plans for growth and ensure appropriate resourcing to meet key account management plans
• As part of the Curio Group executive team, work collaboratively to drive new initiatives and opportunities including supporting RFPs, tenders and presentations
• Responsible for the partnership life cycle from contracts to invoicing, and dispute resolution. Be willing to be hands on as required to ensure the quality of Curio Faculty Services.
• Possess and maintain contemporary knowledge and understanding, of the education and labour hire markets including trends, challenges and opportunities
• Ensure alignment between the Faculty Service’s offering and the contemporary needs of our partner institutions and work collaboratively with Curio Group to develop new service models
• Ensure Faculty Service’s activities and processes are compliant with client policies and procedures, regulation and demonstrate best practice
• Provide operational data analysis and reporting and support Curio Group operational planning
• Work collaboratively with Curio Group central service team to the design and implement systems and processes to support service delivery
• Actively support the Curio Faculty Service team to professionally grow and develop

Skills and Qualifications  

• Master’s degree or equivalent strongly preferred
• A minimum 5 years' experience in education sector (ideally higher education) and/or labour hire market operations.
• Contemporary knowledge and understanding, as well as experience, in education issues and emerging technologies, and supporting the design of learning facilitation delivery models
• Stakeholder management skills and a focus on ensuring excellence in customer success and service and the ability to drive continuous improvement and positive relationships
• Advanced communication skills: written and spoken – preparation of proposals and supporting business development initiatives
• Proven analytical, problem solving and organisational skills
• Advanced interpersonal skills
• Experience of partnership, stakeholder and key account management

Direct Reports  

• Faculty Talent Manager

Work Health and Safety Responsibilities  

• Take reasonable care for own health and safety  
• Take reasonable care for the health and safety of others  
• Comply with any reasonable instruction  
• Cooperate with any reasonable policies and procedures  
• Lead by example and promote health and safety at every opportunity  

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

You will be responsible for developing strong business relationships with a strategic focus on client retention and growth.

What you’ll be doing:

Corporate Objectives

• Continue positive growth of the FleetPartners Novated contract base. Cross sell our present product offering of Novated and Salary Packaging throughout our client base in Australia & New Zealand
• Consistently evolve our systems achieving operational excellence through innovation and the effective use of IT technology and automated processes
• Continual corporate evolution, encompassing sustainability, corporate structure, culture, learning and development – future success planning, people, presence, process and product
• Incorporating the Group core values as the foundation of all actions, initiatives and communications

Divisional Objectives

• Ensure FleetPartners continues to grow in the marketplace by identifying new opportunities, effectively managing and increasing the existing client relationships, meeting and exceeding client back book growth and saturation
• Ensuring FleetPartners continues to be a leader in the marketplace maintaining the established 97% customer retention rate, delivering unsurpassed service
• Proactively contributing to the management of profitability via effective marketing techniques and client management, remaining relevant in the competitive landscape and building on the FleetPartners value offer of exceptional customised service.
• Identifying opportunities and developing strategies that ensure documentation of process, discipline, efficiencies and productivity improvement, are implemented in all areas of the division.
• Responsible for maximising client relationships across a select group of clients hence ensuring customer retention and account growth for FleetPartners nationally through effective communication, consistency, accuracy and timeliness in all aspects of client management.
• Provide exceptional customer service to all clients, customers and team members in Australia.
• Ensuring required administrative processes are managed effectively in order to ensure FleetPartners operates in accordance with the company standards, financier requirements and meets and exceeds all KPI’s (visitations, contact, program growth and customer service satisfaction).
• Exhibiting the Group’s values - Leading by example at all times, promoting the positive, professional and unique image of FleetPartners.

Client Relationship Management

• Ongoing management of client/customer relationships
• Develop Novated Lease customers
• Assist Business Development Managers with new client implementation including engagement strategy
• Presenting employee education sessions with relevant clients
• Conduct marketing initiatives such as site consults and webinars
• Identify new opportunities within current customer base through business reviews
• Develop, build and maintain personal client/customer relationships
• Ensure promotion of solutions to clients/customers that add value and further entwine FleetPlus Customer relationship
• Achieve set targets
• Cross-sell salary packaging products

Administration and Documentation

• Ensure up to date electronic records of client/customer visits within systems
• Manage aspects of customers for optimum return to both customer and FleetPartners
• Ensure all system data is up to date and with relevant and ongoing information
• Ensure all customer meetings are completed with a follow up note within 24 hours outlining action points and summarising outcomes
• Ensure Strategic Reviews are completed for all Focus clients
• Responsibly and proactively manage all ad hoc responsibilities

Communication

• Ensure optimum communication across all clients
• Market the full range of products and services
• Use electronic diaries to effectively manage and communicate time
• Conduct regular client visits
• Complete Client visit Reports within 24 hours for all client visit activity
• Effectively respond to escalated customer queries in a timely manner
• Liaison with relevant Company HR/Finance personnel re execution of Novated Deeds
• Presenting employee education sessions with relevant companies
• Attend weekly team WIP meetings prepared with relevant useful information aimed at improving sales and customer relationships
• Provide ideas to National Manager Novated Relationships to ensure company always innovating and implementing best practice
• Work closely with all team members to provide the optimal service to our clients

• Tertiary qualifications in Sales and/or Marketing advantage
• Experience in Relationship Management/Account Management/Business Development role
• Novated Industry experience advantage
• Intermediate working knowledge and capability with Microsoft office especially Word, PowerPoint, Publisher and Excel, in addition to other program experience and exposure
• Working knowledge of Salesforce.
• Ability to report effectively
• Strong attention to detail
• Comprehension of the company history, development and future objectives

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

As a Principal Engineer (Rolling Stock) within the Egis Rail business, your impact will be delivering major, cutting-edge projects across our high performing Rail division - by way of providing technical and project management expertise, to ensure the effective management and delivery of major rail projects. You will be the rolling stock lead and local subject matter expert on Rolling Stock whereby you will demonstrate the proper integration of rolling stock across multidisciplinary rail teams whilst providing mechanical engineering advisory services across light and heavy rail networks.

Experience in the Victorian Rail market is critical, with the ability to lead projects and engagements for the Egis Rail team. With a solid pipeline of work nationally, you will support the team by driving technical and business development activities to continue identifying opportunities for Egis.

Additionally, you will:

• Provide leadership and management capability for the rolling stock team and its ongoing projects. Providing leadership on growing the Egis rolling stock capability both nationally and internationally.
• Provide technical advice and technical leadership of major rolling stock projects locally and nationally.
• Lead and work collaboratively with engineers, subject matter experts, project teams within a multidisciplinary environment to achieve project and business outcomes.
• Build and maintain strong relationships with clients, understanding their needs and providing technical advice/solutions that meet their requirements.
• Understanding of commercial and technical arrangements/frameworks for the procurement, maintenance and operation of rolling stock, particularly in the local market.
• Contribute to the effective delivery of projects through technical reviews, studies, and technical reports.
• Produce, contribute, review, and/or approve engineering documentation, management and project inclusive of reports, calculations, specifications, procedures, plans, schedules, assessments etc.
• Ensure all projects comply with relevant industry standards and regulations, and manage risks associated with the delivery of rail projects.
• Supervise, mentor and support Graduates, Consultants/Engineers and SMEs - to help them achieve their full potential (as required)

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will: 

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
• Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

Joining the commercial heart of our hotel team and reporting to the Director of Sales, you will be part of a team responsible for the planning of group reservation bookings including conference & events, sporting, corporate, special event, inbound and ad-hoc groups. You will work with our Sales and Planning teams and clients to group reservations are planned effectively and efficiently and your responsibilities will include: 

• Management of group room blocks and rooming lists
• Handle group accommodation queries and special requests 
• Manage Hotel inventory with relation to Group Reservations 
• Prepare group information and briefing for relevant Hotel departments
• Proactively seek and address feedback from clients and develop ongoing client relationships
• Quoting and securing group accommodation from non-catered groups and managing contracting, billing and handover for these groups 

Working with a dedicated team, you will utilise your strong relationship and administrative skills; collaborating with other departments to build and maintain partnerships with our existing / potential guests and clients to drive results.

We are looking for enthusiastic and friendly customer service extraordinaries who will be in an ‘all-rounder’ type role. Responsibilities include duties relating to:

• Hotel Porter including Valet Parking (a current driver's license is essential)
• Guest Communications (including internal and external phone calls)
• Guest Services (not limited to checking in and checking out our guests)

You will spend your days helping our guests with a variety of enquiries while promoting our hotel's services, the local attractions and all that Melbourne has to offer. We want you to help wow our guests with the Pullman Albert Park experience!

This is a flexible permanent part time role, offering between 8 - 38 hours per week.

We are looking for energetic, reliable and experienced Housekeeping Supervisors to join our team.  

In this essential role, you will ensure our rooms and public spaces are sparkling clean and comfortable, ready for our guest's enjoyment.

We provide efficient, friendly and professional service in all our interactions to make all our visitors feel welcome and cared for.

What's on offer?

• Purpose: the opportunity to wake up each day and know that the work you are doing is impacting the lives of real people and increasing safety on the roads.
• Stability; the business has long term contracts in place with government bodies.
• Salary; a competitive salary based on market data alongside a generous incentive plan. Details of which can be shared during your initial call. 
• Flexibility: a hybrid working model that supports work &  life balance.

What the team value

• Integrity 

"We pride ourselves on conducting our business ethically and responsibly. We keep our word, and we deliver on our promises"

• Collaboration 

"We believe that solutions to any big challenge are best discovered together."

• Care 

"We care about the safety and well-being of our team, our customers and the communities we deliver solutions to"

• Impact 

"We are driven by our mission to develop and deliver solutions that make a positive and sustainable impact, creating safer communities across the globe"

• Delivery

"We act with urgency and agility when we service our customers; exceeding expectations motivates our team.

Your day to day will include:

• Thinking about and developing innovative solutions to previously unsolved road safety problems.
• Maintaining and continuously improving software products by contributing to the code base.
• Reducing toil through automation to improve both operational and engineering efficiency.
• Providing technical leadership and mentoring to junior developers while demonstrating our core values.
• Contributing to a shared knowledge base through technical documentation.
• Participating in pre-sales activities by providing technical input to sales team.
• Taking ownership of projects and seeing things through to completion, including non- coding tasks.
• Setting and improving existing standards for development practices.
• Fostering a collaborative environment by participating in code reviews and assisting other team members.
• Collaborating with other areas of business such as Operations and end users.
• Managing client communications on matters relating to technical aspect of our products when needed. 

Your Career

As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud eco-systems and integrations.  

You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world’s most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age.  

Your Impact  

• Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives
• Assist customers in implementing Palo Alto Networks cloud solutions and fully integrate these into their security operations
• Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teams
• Serve as a customer advocate in influencing product roadmap and improvements
• Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program
• Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs
• Be a Go-To customer expert on Palo Alto Networks cloud security solutions and become a Subject Matter expert over time
• Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement

Your new role and how you’ll make a difference

Our Data and Insights Analysts are charged with the fulfilment of Data Services requests within our Service Level Agreement, as well as maintaining systems and information that provide our customers with the most optimum data specific to their needs!

If you have really strong data handling and processing experience, and are able to demonstrate technical skills needed in the data space we'd love to hear from you!

Your best bet to be selected for interview is to apply with a cover letter outlining your experiences with big data and a thorough rundown of your technical skills.

The value-add things you’ll be doing

• Fulfilment of S&MS Marketing and data lists within Service Level Agreement or as negotiated depending on the complexity of the work requested.
• Scope customer requirements and work with and provide advice to the internal RMS and S&MS sales function to ensure best possible customer solution.
• Maintaining and servicing of existing databases to perpetuate quality output.
• Identify data integrity issues and proactively identify solutions to improve processes and data accuracy.
• Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using R and/or Python.
• Act as pivot point between IT and trade team to achieve all KPIs set by the business.

Your new role and how you’ll make a difference

This position is responsible for the provision of guidance and leadership to the Public Access Centre (PAC) team; ensuring an exceptional level of customer service to both internal and external customers of illion; and delivering quality collaboration and consultation with internal and external stakeholders in the ongoing effort of process improvement, leadership and capability uplift. 

The value-add things you’ll be doing

• Lead the Learning and development planning process for all direct and indirect reports. 
• Lead efforts to improve illion customer experience. 
• Coach the team in best practice management of support requests for all Customers and stakeholders (internal and external). 
• Accurately maintain and distribute all daily, weekly, quarterly and annual team reports in a timely manner. 
• Accurately maintain and distribute all monthly individual reports in a timely manner. 
• Conduct ad hoc reporting as needed. 
• Provide process leadership where required for each of the processes maintained by the PAC team. 
• For selected processes found to be inefficient:  
• Document current process.  
• Provide process improvement recommendations. 
• Implement process improvements. 

A smart human once said, “Do things you love with people you care about and good things happen”, and at BlueRock, we are a growing team who love what we do.

We are looking for a Manager to join our growing public practice team alongside other entrepreneurial and commercially minded rockstars. This permanent, full-time opportunity plays a key role in BlueRock's clear and focused growth and success and allows you to partner with Australia's most inspirational business owners.

What you’ll be doing:

• Investing your time and knowledge into our up and coming rockstars through genuine coaching and mentoring. This role will play a key part in overseeing the progression and growth of our more junior level talented accountants
• Managing a client list of $1.0m+, including meeting with clients and maintaining strong client relationships, workflow forecasting, ATO lodgement and ATO debt management
• Pro-actively seeking opportunities where added value or additional products and services can be provided to the client & collaborating with other divisions within Blue Rock on such engagements
• Managing and assisting both compliance and advisory/consulting engagements including;
  • multi-national compliance matters,
  • international tax matters ie transactional advice on direct and indirect tax issues,
  • cash flow forecasting,
  • business acquisition/sale; and
  • specialist tax advice.
  • Mitigating risk and planning strategies to minimise tax on such engagements.

About BlueRock Accounting

BlueRock Accounting is our original and largest team here at BlueRock. We are at the centre of our thriving entrepreneurial community and work closely with business owners to deliver advisory solutions and innovative tax accounting.

We embrace all things innovation and automation so that you can focus on solving problems for our awesome clients rather than moving figures around a spreadsheet!

We want to hear from people who have:

• 6+ years of public practice accounting
• Strong technical proficiency in tax and consulting/modelling engagements including budgeting, cash flow forecasting & valuations
• Strong compliance experience, with exposure to international tax compliance matters, for example, completion of international dealing schedules
• Experience being a mentor and coach for junior and graduate accountants
• Exposure to international tax is a massive bonus but not essential

Our people love to work for us, here’s why!

• Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events, WFH options, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to Emily - Talent Acquisition Coordinator, at [email protected].

For this role, only candidates with the eligible right to work in Australia will be considered.

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

Only for internal candidates

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Working as a Customer Solutions Officer, you will be responsible to support the first contact resolution team and you will also be supporting the customer service representatives too. You will be focused on achieving excellent individual and team performance outcomes, with the ability to self-manage, set your own goals, and strive for the best possible results.

As a Customer Solutions Officer you will have:

• Strong written and verbal communication skills along with active listening

• Ability to multi-task, set priorities and manage time effectively

• Proven ability to follow policies and procedures

Hopefully, you also have strong problem-solving and analytical skills.

A day in life…

This team sits within the Correspondence space and will focus on achieving daily KPI workload whilst actively contacting our customers to gather the vital pieces of missing information in order for us to complete all processing actions in the first instance. You are also extra willing to be flexible and support our friends in Contact Centre, Nominations, and other teams. Ultimately you will be part of a team that is versatile and multi-skilled, leading the way in managing complex customer inquiries via multiple channels.

You will be proactively managing a high volume of customer/client inquiries via phone or written correspondence as required. You will have to Identify and drive continuous improvement opportunities for enhanced customer satisfaction and efficiencies adhering to policies, business rules, and work instructions.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Applications close 20th of February 2023

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected].  

For this role, only candidates with the eligible permanent right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.  

About OES

Online Education Services (OES), part of the Seek Growth Fund, is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

Finance makes it easier for us to win together as a business.  Our team works side-by-side with every other team to help bring commercial thinking into what they do and make decisions that support our strategic and commercial objectives.

The Commercial Finance Business Partner role is a great opportunity for an experienced Finance Business Partner to support growth and delivery of efficiencies in our core Education Partnership business unit across Australia and the UK. The primary purpose of this role is to be the trusted commercial partner for business stakeholders and executive team members in delivering to our strategic partnerships’ objectives.

The role will encompass business partnering, financial modelling/analysis and working collaboratively with the broader business stakeholders and broader finance team on a number of initiatives. The acquired deep knowledge on commercial performance will also support the monthly forecast and annual business planning process.

This is a proactive, commercial and strategic focused role and your day to day will include:

·       Working collaboratively with Marketing, Sales and Student Insights team in optimising decisions across the new student acquisition journey

·       Undertaking financial modelling/analysis to support strategic decisions and new business opportunities (organic or M&A)

·       Supporting broader stakeholders in formulating business cases

·       Working with key stakeholders to create short and longer term financial forecasts for the Education Partnerships business unit which feed into the monthly forecast and annual business planning process

·       Identifying opportunities for continuous improvement in current processes

·       Building deeper commercial knowledge and capability through the business

·       Coaching and mentoring other junior members in the team and support building a high performing, supportive and collaborative culture

This role will report to an experienced Commercial Finance Manager and suit a senior Commercial Finance Business Partner/Junior Commercial Manager who looks for a breadth of commercial exposure with a view that they will take on people management over time.

About You

To be successful in this role you will have:

• Strong communication skills and stakeholder management skills
• Ability to work in a high performing team and also autonomously manage own workload
• Strong financial and business development modelling skills (intermediate to advanced MS Excel skills)
• Ability to think creatively and apply different problem solving and modelling techniques (creating models from scratch is not required as the business has existing commercial models/ templates) 
• Ability to work in a fluid environment and manage competing priorities
• Experience of developing long terms plans and business cases
• Desire to grow and develop team
• Experience in the Education sector would be viewed positively
• Undergraduate degree (ideally Finance/Accounting/Commerce) and either part or fully qualified CA or CPA
• 3-5 years experience in commercial finance business partnering role

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If you are a self-started with strong desire to build long term value and passion to make a positive impact we would love to hear from you.

About You… 

You’re energetic, love to chat and genuinely a people’s person. You are always a step ahead of the rest and a self-starter who will make this role their own. A Entrepreneurial mindset, you relish being a mentor, a leader, who enjoys food & wine. You like Accor, are ‘relentlessly guest obsessed’. Everything you do, helps our guests feel welcome and valued, to give them the best experience possible.

The Role 

This is an opportunity to develop and execute the food & beverage strategy for the hotel and take full accountability for business goals. This position reports to the General Manager, collaborates closely with the hotel leadership team, and is responsible for Food & Beverage business, talent development, guest experience and maximising revenue and overall financial performance of the various venues;

• Small Holdings bakery café
• Bocatta Italian restaurant and bar
• Amber State taphouse
• In-room dining, mini bar and banquets

What you’ll be doing ?

• Designing, costing and implementing innovative menus incorporating both Accor standards and standalone venue positioning
• Owning, creating and driving revenue
• Maintaining Food, Beverage and wage costs in line with budget
• Staying aware of market trends on food and competitors
• Proactively setting, implementing and reviewing service standards
• Ensuing safety & hygiene standards & compliance across the food and beverage operation to achieve HACCP standards.
• Employee recruitment, training and development including - people succession planning for sustainable succes.

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity

This role is a Systems Engineering – Mechanical role supporting Land Engineering Agency (LEA) providing engineering services to Commercial and General Service Vehicle Systems Project Office (CGSVSPO), in delivery of Vehicle Fleet Sustainment support. The role will support the Technical Integrity of Fleets managed by CGSVSPO and is reliant upon the timely provision of engineering and technical services to manage, investigate and close out RODUM’s and associated Engineering/Technical changes.  These changes require assessment to ensure Safety and Logistics factors are comprehensively addressed.

You will be joining a team to deliver the technical aspects of the project through design reviews, test and evaluation and support to technical certification. A focus on building relationships, managing KBR’s partnerships and maintaining client satisfaction will be key to this role, with a view to maximising business opportunities within the agreed operating structure.

Responsibilities

• Prepare Engineering Change documentation, including amendments to impacted Technical Data and Safety Artefacts IAW LEA processes, systems and authorities 
• Provide support to RODUM investigations through review and assessment of technical data and logistics factors
• Support conduct of Root Cause Analysis (RCA)
• Maintain Configuration Management of Technical Data and artefacts
• Support the conduct of Test and Evaluation activities and Technical Certification activities.
• Develop and maintain relationships with key customer and supplier contacts, liaise with Design Acceptance Authority Representative (DAAR) and other Stakeholders, as directed
• Provide guidance, mentorship and assistance to team members including graduate levels as and when required

Qualifications, Skills and Experience

• Degree qualified Mechatronics or Mechanical
• Experienced in Systems Engineering practice using EIA-632/IEEE 15288 or equivalent
• Hands-on experience in configuration management practice
• Working knowledge of ASDEFCON Contracting framework (above and/or below the line)
• Experience in safety and/or risk management
• Experience in Verification and Validation (V&V) planning and test execution

Other Requirements

• 2+ years Specialty Engineering practice as Electrical or Mechanical Platform engineer in Defence Environment
• Ability to support Configuration Control Boards and Safety Management Meetings
• Experience in reviewing and updating technical documentation
• Experience in Systems Safety and developing and implementing mitigating controls

Location: Melbourne, VIC

Benefits of KBR

• A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
• Flexible working conditions
• Competitive salary (including annual reviews)
• Paid Parental leave
• Paid Reservist leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Discounted employee stock purchase plans
• Flu shots, skin checks and private health insurance discounts
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now!

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide.

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security.

At Moderna’s Melbourne facility, the Maintenance Planner and Scheduler is vital in ensuring the smooth operation and reliability of our manufacturing processes. Reporting to the Plant Engineering Manager, this role is at the forefront of planning, scheduling, and executing maintenance activities. By working closely with various teams, you will optimize workflows, minimize downtime, and uphold Moderna’s commitment to safety, compliance, and efficiency.

Here’s What You’ll Do:

Within 3 Months, You Will…

• Acclimate to Moderna’s processes and policies, familiarizing yourself with the facility’s equipment and maintenance needs.

• Begin developing and managing the maintenance schedule, ensuring all resources are effectively allocated.

Within 6 Months, You Will…

• Take full control of maintenance planning, including direct management of external contractors, ensuring adherence to safety and quality standards.

• Utilize CMMS to its full potential, tracking, and reporting maintenance activities, contributing to compliance and operational excellence.

Within 12 Months, You Will…

• Lead significant maintenance initiatives such as shutdowns and outages, demonstrating effective planning and resource allocation.

• Analyze maintenance data to identify improvement areas, developing strategies to enhance equipment reliability and performance.

• Participate actively in maintenance strategy development, including preventive and predictive maintenance programs, setting new benchmarks in maintenance excellence.

Here’s What You’ll Bring to the Table:

• Bachelor’s degree in Engineering, Business Administration, or a related field is preferred.

• Relevant certification in maintenance planning and scheduling, such as CMRP or similar, is advantageous.

• 5+ years of experience in maintenance planning and scheduling within a manufacturing or industrial environment. Experience in a regulated (cGMP preferred) environment is highly desirable.

• Proficiency in using CMMS (ideally Maximo) and other maintenance planning tools.

• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.

• Excellent interpersonal and communication skills (verbal and written) are required. Ability to work collaboratively across functions and lead without direct authority.

• Technical understanding of maintenance work processes and the ability to read and interpret technical documentation and drawings.

• Knowledge of reliability-centered maintenance and experience in implementing preventive and predictive maintenance programs.

• Familiarity with standard maintenance practices, safety standards, and environmental regulations.

• Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) is required.

• Demonstrated ability to analyze data, identify issues, and develop solutions to enhance maintenance operations and equipment reliability.

• Ability to represent the organization’s interests, objectives, and policies in a professional and responsible manner.

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide.

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security.

In our state-of-the-art GMP Manufacturing facility in Melbourne, Australia, the Process Technician, Mechanical, plays a crucial role. Reporting to the Plant Engineering Manager, this position is responsible for the maintenance, repair, and troubleshooting of both GMP and non-GMP process and support equipment. As the first responder to equipment issues, the Process Technician ensures resolution through direct action or coordination with service providers, embodying Moderna's dedication to operational excellence and quality.

Here’s What You’ll Do:

Within 3 Months, You Will…

• Begin performing preventive and corrective maintenance on all process equipment, learning the systems and establishing protocols for emergency work.

• Engage in troubleshooting and developing remediation activities, becoming familiar with the equipment and systems critical to our manufacturing process.

Within 6 Months, You Will…

• Take on a leadership role in maintenance activities, ensuring the efficacy and safety of our manufacturing operations.

• Provide "on-call" support, demonstrating flexibility and commitment to maintaining 24-7 operation of our facility.

Within 12 Months, You Will…

• Become a subject matter expert in the operation and maintenance of key manufacturing and support systems.

• Lead performance of maintenance activities and small projects, showcasing your ability to drive continuous improvement and operational excellence.

Here’s What You’ll Bring to the Table:

• Bachelor of Engineering (Mechanical, Electrical, Mechatronics), preferred.  

• Trade qualification – Certificate 3, preferred.

• 3 to 5 years relevant experience working in a regulated (cGMP preferred) environment. Experience working in sterile manufacturing is highly desirable.

• Hands on experience in the pharmaceutical industry.

• Understanding of automated process equipment (PLC controls) for simple troubleshooting is required.

• Understanding and experience with pneumatic and vacuum systems.

• Understanding of process equipment (pumps, valves, heat exchangers, mixing vessels etc)

• Excellent interpersonal and communication skills (verbal and written) are required.  Expected to be able to present own work to peers and cross-functional managers and influence leadership decisions.  Technical writing skills required.

• Must have a customer service mindset. Ability to manage competing priorities is critical.

• Must be able use his/her technical background to investigate issues using a structured problem solving approach to determine true root cause and develop effective corrective and preventative actions.  Must be able to find true root cause and path forward for complex problems. 

• Ability to identify and drive improvements to preventative maintenance tasks and strategy.

• Demonstrated ability to learn new equipment/systems.

• Familiarity with Excel, Word, and PowerPoint are required.

• Ability to interact well with other groups and must be able to take ownership of and follow through on assignments.  Must be able to drive results on multiple complex assignments simultaneously with minimal required direction from his/her supervisor.       

• Ability to represent Moderna’s interests, objectives and policies in a professional and responsible manner.

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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Company:

Description:

Mercer is seeking candidates for the following position based any office location in Australia

Associate Consultant – Rewards

What can you expect?

• Primary focus for the role is the delivery and project management of solutions to clients on a range of projects within the Rewards and M&A practice areas.
• Core activities include understanding client issues and developing practical Rewards programs/solutions, driving the delivery of client solutions, project managing client facing teams, working with and involving other team members, monitoring progress and peer reviewing outcomes.

What is in it for you?

At Mercer, we recognise that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!

• Open to any Mercer office location in Australia
• Leading training and development program
• Professional environment where your career path really matters and is supported in our global organisation
• Great team environment with energetic and supportive colleagues
• Genuine work life balance

We will count on you to:

• Apply your consulting skills and technical expertise, along with relevant methodologies (that you’ll be trained in) and professional judgment to client projects.
• Demonstrate intellectual leadership and consistently test final deliverables for completeness, relevance, and high impact against client issues and needs.
• Plan, design, resource and manage client projects and direct staff in executing the plan, and deliver projects on time and within budget
• Nurture key client relationships, identify opportunities to broaden or deepen these relationships in partnership with senior consultants, anticipating and responding to future client needs
• Support Business Development initiatives and proposals
• Develop own and other’s capability through informal and formal learning opportunities
• Participate in internal projects to improve Mercer, in particular talent, quality, service delivery, internal efficiency/effectiveness and intellectual capital

What you need to have: 

• Relevant undergraduate qualification is essential (e.g., business, human resources, finance)
• Relevant post-graduate qualification is desirable (e.g., MBA, Master of HR/Employment Relations)
• Experience in delivering and developing human capital services in corporate and/or consulting contexts across a number of industries
• Demonstrated project management experience and the ability to effectively manage people
• Solid client management skills, including the ability to develop and maintain relationships and identify new business opportunities
• Strong teaming capability in order to work collaboratively with colleagues across service areas on business development activities, client relationship management and delivery of integrated solutions
• High level conceptual skills with the ability to rapidly learn new material and apply learning in a practical context to solve client problems
• Able to operate effectively in ambiguous situations with limited supervision, to multitask and to manage the pressure of competing deadlines without becoming unduly stressed
• Detail orientation and high quality outputs
• Client centric mindset
• Uses initiative and drives to outcomes

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter 

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.